Brookings
4.8/5, 188 reviews
98% recommended
100% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
96% lettings fee satisfaction
No description for branch.
Welcome to Brookings Estate Agents

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £140,000 £517,000
Lettings 97% 96% £400 £1,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
97 2 64 1 11 0 8 0 5 0
Areas covered
  • RM8
  • IG11
  • RM9
  • E6
  • RM10
  • RM13
  • RM6
  • E7
  • RM7
  • E11
  • RM11
  • E13
  • RM12
  • E15
  • E17
  • RM1
  • RM3
Address

296 Heathway
Dagenham
Essex
RM10 8LU
0208 591 9088

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
ARLA DPS Relocation Agent Network
Latest Properties

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“I have a good experience from Ramsey Moore Estate agent. ......”

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Jan 10,2013
Minithumbup
By: 'S S Taak'
Jan 10,2013
0 people found
this helpful
I have a good experience from Ramsey Moore Estate agent. The staff makes every effort to get my rent on time.My property is also get inspected on regular basis,so I am a happy customer.Thanks....
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“The staff at Ramsey Moore are very friendly and professional. ......”

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Jan 10,2013
Minithumbup
By: 'Maureen and Gerry'
Jan 10,2013
0 people found
this helpful
The staff at Ramsey Moore are very friendly and professional. They seem to really care about the tenants and the landlords. In the past we have used other letting agents and had very bad experiences. As we are not living close to the properties at ...
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“Carpets haven't been dealt with! Stink and take forever to ......”

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Jan 10,2013
Minithumbup
By: 'tammy hannay'
Jan 10,2013
0 people found
this helpful
Carpets haven't been dealt with! Stink and take forever to hoover, Haven't received our last visit review photos from our house inspection from Oct. The only thing that has been done on this property is new living room carpet and when we moved in the ...
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“Emma has always kept me up to speed on the ......”

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Jan 10,2013
Minithumbup
Emma
By: 'John Allsopp'
Jan 10,2013
1 people found
this helpful
Emma has always kept me up to speed on the condition of the property and if there has ever been an issue regarding a repair or even the rent not being paid on time she has been very proactive in resolving the issue. I am ...
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“Excellent agents with wide and deep knowledge and experience in ......”

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Jan 09,2013
Minithumbup
By: 'Rob'
Jan 09,2013
0 people found
this helpful
Excellent agents with wide and deep knowledge and experience in property business. Always available to help or provide advise, support or opinion. good response to emails and providing updates. Widely recommended.Thank You....
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“Emma and Ryan have been excellent from the start of ......”

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Jan 09,2013
Minithumbup
By: 'Maria'
Jan 09,2013
0 people found
this helpful
Emma and Ryan have been excellent from the start of our lease. If we have any query they are more than happy to help. If something goes wrong we never wait long for it to be fixed. They are very approachable people who you can ...
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“Ryan is very professional and helpful been a tenant for ......”

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Jan 09,2013
Minithumbup
By: 'Daniel'
Jan 09,2013
0 people found
this helpful
Ryan is very professional and helpful been a tenant for a year and a half now and never been disappointed on the service provided. If I call him with a problem it gets sorted within he time frame.So far do good really happy overall....
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“I viewed the property and decided to make an offer,......”

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Jan 09,2013
Minithumbup
By: 'mr B'
Jan 09,2013
0 people found
this helpful
I viewed the property and decided to make an offer,after a few days negotiating Ryan managed to get me the property at a price I thought was fair for both parties. The sale went ahead without any problems. A week before the house was ...
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“From Start to finish the guys at Ramsey Moore have ......”

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Jan 09,2013
Minithumbup
By: 'Tom Gilbert'
Jan 09,2013
0 people found
this helpful
From Start to finish the guys at Ramsey Moore have been brilliant in finding us the perfect tenants and also dealing with all the hassel that comes with renting out our property. Would highly recommend them on a professional and personal level....
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“I have used Ramsey Moore as my letting agent for ......”

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Jan 09,2013
Minithumbup
By: 'Ade'
Jan 09,2013
0 people found
this helpful
I have used Ramsey Moore as my letting agent for over 1 year now. The staff Ryan, Emma and Tommy are understanding and quick to respond to property issues. I would recommend them for property agency and maintenance whenever possible....
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“I had recently obtained vacant possession of a Buy to ......”

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Jan 09,2013
Minithumbup
By: 'Lee Mison'
Jan 09,2013
0 people found
this helpful
I had recently obtained vacant possession of a Buy to Let flat in East London that I had been renting myself and wanted to pass the future management over to an agent. I arranged for Ramsey Moore to have a look at the property and ...
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“I moved into the property two years ago and was ......”

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Jan 09,2013
Minithumbup
By: 'Viktorija Vaisvilaite'
Jan 09,2013
0 people found
this helpful
I moved into the property two years ago and was not once disappointed. He is professional, intelligent, a good listener and communicator. He is always reachable , and if not calls back in no time. Very responsible so I would highly recommend Ryan to anyone....
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“Prompt response to my enquiries , whatever form of communication. This ......”

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Jan 09,2013
Minithumbup
By: 'robert sheldrick'
Jan 09,2013
0 people found
this helpful
Prompt response to my enquiries , whatever form of communication. This is very important to me as I no longer reside in the UK . They have a professional and honest approach. Easy to speak with , invoices sent to me the same day rent money is received ...
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“I have dealt with Ryan in lettings and Emma in ......”

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Jan 08,2013
Minithumbup
By: 'Amjed'
Jan 08,2013
1 people found
this helpful
I have dealt with Ryan in lettings and Emma in property management for over a year now and have always found both of them to be helpful, knowledgable, and experts in their field. Not only that, but this is one of the few agents where ...
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“Excellent customer service. After one short visit whenever I popped ......”

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Jan 08,2013
Minithumbup
By: 'Cat'
Jan 08,2013
1 people found
this helpful
Excellent customer service. After one short visit whenever I popped in staff remembered my name, where I worked, what I did etc. made me feel very valued customer. Any issues were dealt with immediately and effectively. Would strongly recommend them to anyone. Best letting experience ...
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“Mr Gruzinski oversaw my first venture into house letting in ......”

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Jan 08,2013
Minithumbup
By: 'Jean Ives'
Jan 08,2013
1 people found
this helpful
Mr Gruzinski oversaw my first venture into house letting in April 2012, during which time he displayed a superb confidence and control of the transaction, which, in turn, allayed any fears I may have had in negotiations. He earned my trust throughout what proved to be ...
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“Ramsey Moore offer a fast, friendly and efficient service. The ......”

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Jan 08,2013
Minithumbup
By: 'JC'
Jan 08,2013
0 people found
this helpful
Ramsey Moore offer a fast, friendly and efficient service. The staff are always pleasant and are always happy to help. I would definitely recommend them to friends/family....
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“Y was a tenant renting a house with Ramsey Moore ......”

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Jan 08,2013
Minithumbup
By: 'Mario'
Jan 08,2013
1 people found
this helpful
Y was a tenant renting a house with Ramsey Moore thru Ryan and y was very happy with his communication and attitude hi troai too help my find adder property wen landlord sell dat house...
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“Ramsey Moore staff is friendly, professional and quick in service. ......”

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Jan 08,2013
Minithumbup
By: 'Vikrant Singh'
Jan 08,2013
1 people found
this helpful
Ramsey Moore staff is friendly, professional and quick in service. Maintaining a good relationship with tenand and landlord is difficult at the same time however Ramsey Moore seems to have managed it very well. I would like to thank Ryan Gruzinski for all the smooth ...
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“Ryan was very helpful and provided a professional service when ......”

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Jan 08,2013
Minithumbup
By: 'E14 Landlady'
Jan 08,2013
1 people found
this helpful
Ryan was very helpful and provided a professional service when finding the right tenant for my property. I've been very happy with the property management team's service ever since, particularly the quick response to any questions that I have. I would recommend both Ryan and ...
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“I find Tommy a very good estate agent,he was ......”

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Jan 07,2013
Minithumbup
By: 'Simona'
Jan 07,2013
2 people found
this helpful
I find Tommy a very good estate agent,he was helping me with all the information about the property ,he done for me a good job,in about one and a half week I was moving in to the property ,every time when I call ...
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“I had a very good experience with this agency and ......”

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Jan 05,2013
Minithumbup
By: 'ana sousa'
Jan 05,2013
2 people found
this helpful
I had a very good experience with this agency and I will recomend it to friends who need it. My partner and I were very pleased with the way Ryan and Tommy attended our requests. Every doubt was well explained and made easier for us ...
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By: Mark
Jan 07, 2013
View all comments (1)
Miss Sousa has advised that she saw our service as "Five Star" but inadvertently stared us as one which obviuosly contradicts the glowing testimonial. Client would like to rectify this. Can anybody at all agents help ? Many thanks !! ...

“Barking and Dagenham Council summonsed me to court for arrears ......”

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Jan 04,2013
Minithumbup
By: 'ChrisN'
Jan 04,2013
1 people found
this helpful
Barking and Dagenham Council summonsed me to court for arrears in Council Tax that I was not liable for. I emailed Ramsey Moore and the rapidly dealt with the council on my behalf (The council had been incredibly unhelpful) and had the summons withdrawn saving ...
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“I first contacted Ryan in May 2011 with regards to letting ......”

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Jan 02,2013
Minithumbup
By: 'Hannah Marsh'
Jan 02,2013
1 people found
this helpful
I first contacted Ryan in May 2011 with regards to letting my property. I was re-locating as a result of work circumstances and needed to let out my flat rather soonish (as of August 2011). Ryan visiting my property within a matter of days. He was polite, ...
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“The main part of using an agent for me is ......”

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Dec 23,2012
Minithumbup
By: 'BT'
Dec 23,2012
1 people found
this helpful
The main part of using an agent for me is to take away the administration and supervision of any maintenance required and to ensure the tenant is happy, the property is kept in a suitable condition and the monies are paid on time. Ramsey Moore ...
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“I met Ryan first time at my property ,I like ......”

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Dec 11,2012
Minithumbup
By: 'zia ur rehman'
Dec 11,2012
0 people found
this helpful
I met Ryan first time at my property ,I like the way, he assessed the property rent wise and given some valuable tips to save money.He is very sincere with his client .He is very dedicated to his work and he goes extra miles ...
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“As first time landlords, we needed a lot of help ......”

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Dec 02,2012
Minithumbup
By: 'Noel Hernandez'
Dec 02,2012
0 people found
this helpful
As first time landlords, we needed a lot of help and advice, Ramsey Moore were professional, prompt and reliable. Ryan was fantastic and pleasure to do business with. He even went out of his way to help us with all the necessary work we needed ...
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“I was aware of Ramsey Moore before using them as ......”

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Dec 01,2012
Minithumbup
By: 'Dagenham Landlord'
Dec 01,2012
1 people found
this helpful
I was aware of Ramsey Moore before using them as agents as I am familiar with the area. I visited other agents, but had heard good comments about Ramsey Moore. I received a warm and professional welcome and introduction from Ryan Gruzinski in the branch, ...
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“I live over 300 miles away from the property I own ......”

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Dec 01,2012
Minithumbup
By: 'Paul Gale'
Dec 01,2012
1 people found
this helpful
I live over 300 miles away from the property I own in Dagenham. I have to say that I've never experienced such helpful and professional service from previous letting agents as I have from Ramsey Moore and I really can't thank them enough for the very ...
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“I have only recently purchased my property to let out, ......”

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Nov 30,2012
Minithumbup
By: 'Jemma'
Nov 30,2012
1 people found
this helpful
I have only recently purchased my property to let out, so far I am pleased with the service that Ramsey Moore has provided. Ryan dealt with finding the tenants and he seemed professional and honest when stating what the tenants were like. I chose to ...
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Staff picture Ryan Williams
(15)
Staff picture Emma
(28)
Staff picture Robyn
(32)
Staff picture Amy
(9)
Staff picture Megan
Staff picture Jack

Tenant Fees

Before you move in
Holding fees
We will require a holding fee to be supplied (equivalent to one
week’s rental payment) to secure your application of tenancy
which will be offset from your first month’s rent upon satisfactory
reference conclusions. It is expected for a new tenancy to be
executed within 15 days of your first expressed interest unless it
is agreed in writing by both parties for this date to be extended.
If you fail to provide correct information at the referencing
application stage which would cause your referencing to be
rejected or decide that you no longer wish to move into the
property once satisfactory references have been provided,
you will not be entitled to a refund of your holding fee.
During your tenancy
Late payment of rent
You will be required to pay interest on the amount of any
outstanding rent at the rate of 3% above the Bank of England
annual base rate (charged on a daily basis).
Replacement of keys or security devices
1. Where keys/fobs have been broken or lost you can replace
them yourself at your cost. Alternatively, we can arrange this
for you. You will be required to pay the costs involved.
2. Where locks or other security devices have been damaged
and require replacement, we must arrange for this with our
contractor. You will be required to pay the costs involved.
3. Where keys/fobs are stolen, you must report the crime to
the police and depending on the situation either new keys/
fobs will be needed and/or locks will need to be changed.
We must arrange for this with our contractor. You will be
required to pay the costs involved.
The costs involved will be the contractor’s charges and
depending on circumstances our administration charge
equivalent to £15 per hour (inc VAT). You will be provided
with an invoice detailing the charges involved.
Variations to your tenancy agreement
Should you request any of the listed variations to your tenancy
agreement we will endeavor to meet your request; however, it is
at the discretion of the landlord and is subject to you paying the
required fee.
• The removal of an existing tenant with no replacement
• The replacement of an existing tenant
• The addition of a further tenant
• The change of the rental payment date
• A change to allow pets
The required fee will be £50 (inc VAT) in most cases, however,
in complex situations the fee may be higher. Any higher fee will
be reasonable for the work involved. We will advise of any such
increased fee prior to agreeing to any variation and will provide
you with an invoice outlining the work carried out.
Early termination of the tenancy
Should you request an early termination date for the tenancy
we will endeavor to meet your request; however, it is at the
discretion of the landlord and is subject to you paying the rent
up to the early termination date and all the bills up to that date,
plus paying for any financial losses the landlord incurs, which
will include;
• The costs involved in advertising for, referencing and
acquiring new tenants; plus
• The loss of rental income from the date of early termination
up to the end of the fixed term of the tenancy (or any break
clause date) or to the date any new tenancy begins.
Last updated at 05/06/2019, 3:28 PM by Emma Wallington
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:34 AM 13/05/2019 by allAgents

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Dagenham, RM10


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