Brookings
4.8/5, 188 reviews
98% recommended
100% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
96% lettings fee satisfaction
No description for branch.
Welcome to Brookings Estate Agents

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £140,000 £517,000
Lettings 97% 96% £400 £1,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
97 2 64 1 11 0 8 0 5 0
Areas covered
  • RM8
  • IG11
  • RM9
  • E6
  • RM10
  • RM13
  • RM6
  • E7
  • RM7
  • E11
  • RM11
  • E13
  • RM12
  • E15
  • E17
  • RM1
  • RM3
Address

296 Heathway
Dagenham
Essex
RM10 8LU
0208 591 9088

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
ARLA DPS Relocation Agent Network
Latest Properties

No Properties

“I have found Ramsey Moore to be a very professional ......”

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Apr 08,2013
Minithumbup
By: 'Mrs Samuels'
Apr 08,2013
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I have found Ramsey Moore to be a very professional Estate Agent. Once my needs were established, Ryan Gruzinski and his colleague Tom O'Brien were instrumental in finding me a tenant within 24 hours. I am very pleased with the service received and would, without question, ...
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“Ryan, was extremely helpful while we were looking to rent ......”

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Apr 04,2013
Minithumbup
By: 'Victoria'
Apr 04,2013
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Ryan, was extremely helpful while we were looking to rent a house. He was in contact with us at the whole time, updating us regularly. We managed to get a lovely house on a desired price and he did everything in order our requirements to ...
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By: Ryan Gruzinski
Apr 04, 2013
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Thanks Victoria for your kind words - enjoy your new home.. ...

“I found the agency to be extremely helpful and dealt ......”

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Apr 04,2013
Minithumbup
By: 'Holly'
Apr 04,2013
0 people found
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I found the agency to be extremely helpful and dealt with my needs quickly and with no trouble. I was kept up to date and was always able to get a quick reply from any contact that I had made with them. They made my ...
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“Ryan was very helpful at the start of our tenancy ......”

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Mar 16,2013
Minithumbup
By: 'Kevin Reith'
Mar 16,2013
0 people found
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Ryan was very helpful at the start of our tenancy and even though throughout the tenancy we had our disagreements Ryan always dealt with my issues proffesionally and mostly after thought in my favour he was very helpfull and understanding when i wanted to end ...
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“My family and i have been dealing with Ramsey Moore ......”

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Mar 06,2013
Minithumbup
By: 'Mrs Vickers'
Mar 06,2013
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My family and i have been dealing with Ramsey Moore Estate Agents for a few years now. My eldest daughter rents a property through them and now my youngest daughter is renting through them to. All members of staff at the dsgenham branch will always ...
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“Very happy with the service I received from Ryan, he ......”

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Mar 03,2013
Minithumbup
By: 'Evelyn'
Mar 03,2013
0 people found
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Very happy with the service I received from Ryan, he was very helpful, friendly and professional. He did his best to get the most suitable tennant to suit my needs....
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By: Mark
Mar 04, 2013
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Thank you for your kind words Evelyn. We appreciate that you had a choice when looking to appoint an agent and we thank you for your business. ...

“As a landlord customer, It has been my great pleasure ......”

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Feb 12,2013
Minithumbup
Emma
By: 'Santy'
Feb 12,2013
0 people found
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As a landlord customer, It has been my great pleasure to deal with Ryan since the first time I met him. He's very professional, supportive, helpful and friendly all the time. Also, it has been my great pleasure to deal with Emma as she's very ...
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“Brilliant agents, looks after a number of properties for us. ......”

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Feb 02,2013
Minithumbup
By: 'Hirani Group'
Feb 02,2013
0 people found
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Brilliant agents, looks after a number of properties for us. We have used Ramsey Moore for several years now and certainly one of the good ones. Would always recommend....
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“Ryan is very intelligent and reliable person. He is a ......”

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Jan 22,2013
Minithumbup
Emma
By: 'Gela'
Jan 22,2013
0 people found
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Ryan is very intelligent and reliable person. He is a creative problem solver, always anticipates client needs and reacts on them promptly and efficiently. On top of all he has a phenomenal memory. Emma is very friendly and charming person. She gives valuable responses and ...
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“I approached Ramsey Moore during Christmas holidays to let my ......”

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Jan 18,2013
Minithumbup
By: 'Kash'
Jan 18,2013
0 people found
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I approached Ramsey Moore during Christmas holidays to let my property. Ryan was extremely helpful, kind, proactive and exactly knew what service I wanted from him. He managed to find good tenants within set deadlines and whole process went smoothly. Tommy was helpful as well. ...
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“Both Emma and Ryan were very professional and extremely helpful ......”

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Jan 17,2013
Minithumbup
By: 'Nigel Benjamin'
Jan 17,2013
0 people found
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Both Emma and Ryan were very professional and extremely helpful with every issue that I had whilst renting from them. There was always somebody available to talk to in the office and messages left where always responded to by either phone or email within a ...
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“Ryan was very helpful when i was first interested in ......”

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Jan 16,2013
Minithumbup
By: 'Alex Jolly'
Jan 16,2013
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Ryan was very helpful when i was first interested in the property and reacted to any requests straight away. he was also friendly and helpful throughout my time at the property...
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“Emma & Ryan have both been invaluable to me in letting ......”

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Jan 16,2013
Minithumbup
By: 'Tracey Skingle'
Jan 16,2013
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Emma & Ryan have both been invaluable to me in letting my property. They are both professional, calm under pressure and provide a good service to me in terms of letting the property, managing it on my behalf and liaising with the tenants if necessary. They ...
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“I have a good agent. They do the job upto ......”

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Jan 14,2013
Minithumbup
By: 'Pratap Rai'
Jan 14,2013
0 people found
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I have a good agent. They do the job upto date upon requesting the job i require. Ryan is a very professional at his job, he know what he is doing and very helpful. Emma is very polite and lovely lady who does her job ...
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“Ryan is really helpfull person, he is always polite and ......”

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Jan 14,2013
Minithumbup
By: 'Ingrida'
Jan 14,2013
0 people found
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Ryan is really helpfull person, he is always polite and kind, got very good customer service. Never had any problems with this person. I m happy with he's service....
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“Everyone knows that finding a new property which meets all ......”

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Jan 14,2013
Minithumbup
By: 'Kumpelis Family'
Jan 14,2013
0 people found
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Everyone knows that finding a new property which meets all your requirements is very challenging, specially now a days where almost all property agencies only cares about getting money from you. Ryan and Tommy on the other hand have been very helpful, professional, dedicated and ...
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“we have found ryan to be very helpfull and uderstanding ......”

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Jan 14,2013
Minithumbup
By: 'mrs l dell'
Jan 14,2013
0 people found
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we have found ryan to be very helpfull and uderstanding for what we was looking for in letting out our house. he is confident and has kept us compleatly up to date in the whole process. we are pleased to have picked ramsey moore as ...
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“Ryan secured my current rental property and he has been ......”

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Jan 13,2013
Minithumbup
By: 'John A'
Jan 13,2013
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Ryan secured my current rental property and he has been excellent from day 1, professional and very courteous. he has surveyed my property for inspections on various occasions and his attitude has always been Top-Class. Emma has been my rental property manager for over a year ...
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“As a Ramsey Moore customer for more than three years, ......”

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Jan 13,2013
Minithumbup
By: 'Ivan Dimitrov'
Jan 13,2013
0 people found
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As a Ramsey Moore customer for more than three years, my family is extremely satisfied with the quality of the property which I currently live in. I haven't had many problems while living here, and the ones I've had, the agency has cleared up very ...
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“We have regular house inspections with this agent and there ......”

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Jan 12,2013
Minithumbup
By: 'Dawn'
Jan 12,2013
0 people found
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We have regular house inspections with this agent and there is always a quick response or feedback. Any issues we encounter is resolved immediately. We find his conduct very professional....
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“I relocated from Ireland in 2010 and have lived in the ......”

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Jan 12,2013
Minithumbup
By: 'ML'
Jan 12,2013
0 people found
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I relocated from Ireland in 2010 and have lived in the same property in Dagenham rented to me by Ramsey Moore ever since. It was Ryan who showed me round the property and I must say he has been very professional and helpful from day one. ...
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“Ramsey Moore have managed my first flat that i have ......”

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Jan 11,2013
Minithumbup
By: 'Gary'
Jan 11,2013
0 people found
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Ramsey Moore have managed my first flat that i have rented out and they have made this very easy. Ryan is always in contact if there is anything i should know and Emma is fantastic and getting all information to me and most importantly she ...
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“Dealing with Ramsey Moore was a breeze when looking for ......”

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Jan 11,2013
Minithumbup
By: 'Joe'
Jan 11,2013
0 people found
this helpful
Dealing with Ramsey Moore was a breeze when looking for our first flat and I found their fees very competetive when compared to the other agents on the high street. We were kept informed at all times and found our place in no time at ...
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“We first contacted Ramsey Moore in January 2009 two months before ......”

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Jan 11,2013
Minithumbup
By: 'Graham & Linda Hume'
Jan 11,2013
0 people found
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We first contacted Ramsey Moore in January 2009 two months before we were due to re-locate in Cyprus with a view to selling the property but as the market was very slow and we had received no interest despite a really good portfolio and advertising being ...
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“I am very happy with the service from Ramsey Moore ......”

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Jan 10,2013
Minithumbup
By: 'T.GRIFFIN'
Jan 10,2013
0 people found
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I am very happy with the service from Ramsey Moore especially with the staff. Everyone is nice and helpful. One in particular Emma. She always keep me updated on the property's condition, rent paid on time, all the necessary paper work done and will assist ...
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“Excellent service.Very friendly staff.Quick email answers.Help to ......”

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Jan 10,2013
Minithumbup
By: 'Irmantas'
Jan 10,2013
0 people found
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Excellent service.Very friendly staff.Quick email answers.Help to solves a problems related with a property.Thank you very much...
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“We are very pleased with the service Ryan and Emma ......”

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Jan 10,2013
Minithumbup
Emma
By: 'Agne'
Jan 10,2013
0 people found
this helpful
We are very pleased with the service Ryan and Emma provides us. They are always very polite and solves all the problems straight away. Highly recommended agent and company....
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“Ryan is professional Agent and takes his job very seriously ......”

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Jan 10,2013
Minithumbup
By: 'Andrius'
Jan 10,2013
0 people found
this helpful
Ryan is professional Agent and takes his job very seriously as professional should do. He regular visits a property and asks if any improvements are needed. I believe this is helpful for me as a tenant also for a landlord, who get's information about properties ...
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“Ihave found all Ramsey Moore's staff friendly, professional and quick ......”

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Jan 10,2013
Minithumbup
By: 'graham'
Jan 10,2013
0 people found
this helpful
Ihave found all Ramsey Moore's staff friendly, professional and quick in service. Maintaining a good relationship with tenand and landlord is difficult at the same time however Ramsey Moore seems to have managed it very well. well done to Emma & Ryan with who I have ...
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“Re Ryan GruzinskiWe have been letting out our property in ......”

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Jan 10,2013
Minithumbup
By: 'David Joyner'
Jan 10,2013
0 people found
this helpful
Re Ryan Gruzinski We have been letting out our property in Dagenham for over 2 years now During this time we have found Ryan to be polite , well informed and professional this company has been very good for us as new landlords , Ryan has promptly helped ...
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Staff picture Ryan Williams
(15)
Staff picture Emma
(28)
Staff picture Robyn
(32)
Staff picture Amy
(9)
Staff picture Megan
Staff picture Jack

Tenant Fees

Before you move in
Holding fees
We will require a holding fee to be supplied (equivalent to one
week’s rental payment) to secure your application of tenancy
which will be offset from your first month’s rent upon satisfactory
reference conclusions. It is expected for a new tenancy to be
executed within 15 days of your first expressed interest unless it
is agreed in writing by both parties for this date to be extended.
If you fail to provide correct information at the referencing
application stage which would cause your referencing to be
rejected or decide that you no longer wish to move into the
property once satisfactory references have been provided,
you will not be entitled to a refund of your holding fee.
During your tenancy
Late payment of rent
You will be required to pay interest on the amount of any
outstanding rent at the rate of 3% above the Bank of England
annual base rate (charged on a daily basis).
Replacement of keys or security devices
1. Where keys/fobs have been broken or lost you can replace
them yourself at your cost. Alternatively, we can arrange this
for you. You will be required to pay the costs involved.
2. Where locks or other security devices have been damaged
and require replacement, we must arrange for this with our
contractor. You will be required to pay the costs involved.
3. Where keys/fobs are stolen, you must report the crime to
the police and depending on the situation either new keys/
fobs will be needed and/or locks will need to be changed.
We must arrange for this with our contractor. You will be
required to pay the costs involved.
The costs involved will be the contractor’s charges and
depending on circumstances our administration charge
equivalent to £15 per hour (inc VAT). You will be provided
with an invoice detailing the charges involved.
Variations to your tenancy agreement
Should you request any of the listed variations to your tenancy
agreement we will endeavor to meet your request; however, it is
at the discretion of the landlord and is subject to you paying the
required fee.
• The removal of an existing tenant with no replacement
• The replacement of an existing tenant
• The addition of a further tenant
• The change of the rental payment date
• A change to allow pets
The required fee will be £50 (inc VAT) in most cases, however,
in complex situations the fee may be higher. Any higher fee will
be reasonable for the work involved. We will advise of any such
increased fee prior to agreeing to any variation and will provide
you with an invoice outlining the work carried out.
Early termination of the tenancy
Should you request an early termination date for the tenancy
we will endeavor to meet your request; however, it is at the
discretion of the landlord and is subject to you paying the rent
up to the early termination date and all the bills up to that date,
plus paying for any financial losses the landlord incurs, which
will include;
• The costs involved in advertising for, referencing and
acquiring new tenants; plus
• The loss of rental income from the date of early termination
up to the end of the fixed term of the tenancy (or any break
clause date) or to the date any new tenancy begins.
Last updated at 05/06/2019, 3:28 PM by Emma Wallington
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:34 AM 13/05/2019 by allAgents

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