Brookings
4.8/5, 188 reviews
98% recommended
100% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
96% lettings fee satisfaction
No description for branch.
Welcome to Brookings Estate Agents

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £140,000 £517,000
Lettings 97% 96% £400 £1,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
97 2 64 1 11 0 8 0 5 0
Areas covered
  • RM8
  • IG11
  • RM9
  • E6
  • RM10
  • RM13
  • RM6
  • E7
  • RM7
  • E11
  • RM11
  • E13
  • RM12
  • E15
  • E17
  • RM1
  • RM3
Address

296 Heathway
Dagenham
Essex
RM10 8LU
0208 591 9088

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
ARLA DPS Relocation Agent Network
Latest Properties

No Properties

“I bought 4 properties 8 years ago with the help of Ramseymoore. ......”

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Feb 29,2016
Minithumbup
Amy
By: 'YM'
Feb 29,2016
0 people found
this helpful
I bought 4 properties 8 years ago with the help of Ramseymoore. Amy is just amazing she is very efficient.l have been diagnosed with cancer recently. The sale took longer than l expected and cost me a lot of money. Thank you all Ramseymoore team for ...
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Comment on agent fees
Fees are excellent.
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“we were very satisfied with the excellent service we received ......”

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Feb 16,2016
Minithumbup
Amy
By: 'ROSA'
Feb 16,2016
0 people found
this helpful
we were very satisfied with the excellent service we received from Ramsey Moore We want to say a special thanks to Amy Vorley for her excellent dedication to us by keeping us informed and updated of all that was going on throughout our sale of ...
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Comment on agent fees
Good
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“Highly professional approach toward dealing with clients. She is helpfull ......”

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Feb 03,2016
Minithumbup
Amy
By: 'Amy vorley'
Feb 03,2016
0 people found
this helpful
Highly professional approach toward dealing with clients. She is helpfull and available all the time.She solve issues in minutes as for letting management or selling is concerned....
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Comment on agent fees
Agent fees are very reasonable and good value for money
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“Lauren was really helpful during all our renting process keeping ......”

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Jan 07,2016
Minithumbup
By: 'Andreea'
Jan 07,2016
0 people found
this helpful
Lauren was really helpful during all our renting process keeping us updated all the time. We were really satisfied and even now that we moved we still receive guidance on how to work everything out....
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“Tommy and Amy ware extremely helpful & always there when I ......”

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Dec 21,2015
Minithumbup
Amy
By: 'Doychin & Detelina'
Dec 21,2015
0 people found
this helpful
Tommy and Amy ware extremely helpful & always there when I called with questions. They both kept me informed for any movement on my case and ware very friendly. Many thanks to the whole Ramsey Moore team Dagenham !...
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“The agent acted in a professional and competent manner, I ......”

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Dec 15,2015
Minithumbup
Amy
By: 'Sue Smith'
Dec 15,2015
0 people found
this helpful
The agent acted in a professional and competent manner, I was kept fully informed all the way with accurate feedback from viewers, I feel that they responded well to th offers I received and had my best interest at heart, Amy was excellent at tracking ...
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“I found the estate agent to be extremely helpful. Because ......”

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Dec 12,2015
Minithumbup
By: 'V. Howard'
Dec 12,2015
0 people found
this helpful
I found the estate agent to be extremely helpful. Because I did not live locally time was extremely important to me. I could not have engaged a more fast, efficient and reliable firm. Always on time. Kept me totally informed on all procedures throughout the ...
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Comment on agent fees
I thought it was very reasonable.
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“Ramsey Moore handled the purchase of my Property, and are ......”

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Dec 02,2015
Minithumbup
Amy
By: 'ClareH'
Dec 02,2015
0 people found
this helpful
Ramsey Moore handled the purchase of my Property, and are now my managing agents. The purchase was a drawn out process (due to factors beyond the control of Ramsey Moore), and Amy handled the situation with professionalism and dedication. It was partly because I was ...
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“We had a good experience with Ramsey Moore being first ......”

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Nov 30,2015
Minithumbup
By: 'Petronela'
Nov 30,2015
0 people found
this helpful
We had a good experience with Ramsey Moore being first time renters we have been helped and well adviced and we find a nice property in wich we are living now. Lauren was nice and answered all our questions and concerns and still helping us ...
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“Very helpful and informative members staff from start to finish.......”

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Nov 24,2015
Minithumbup
Amy
By: 'Debbie'
Nov 24,2015
0 people found
this helpful
Very helpful and informative members staff from start to finish. Their regularly update you on the current position of the sale Amy was brilliant she worked hard on getting the sale exchanged and completed as quick as she could as I was up against a ...
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“Ryan & Lauren made what could of potentially been an stressful ......”

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Nov 06,2015
Minithumbup
By: 'Mustafa'
Nov 06,2015
0 people found
this helpful
Ryan & Lauren made what could of potentially been an stressful process, Simple and stress free. They honoured on both punctuality, promise & communication, but more importantly they delivered in finding a successfully vetted tenant in under a week for my rental property, limiting any prolonged rental ...
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“Lauren took it personally by arranging a suitable time for ......”

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Aug 14,2015
Minithumbup
By: 'cletus Kalu'
Aug 14,2015
0 people found
this helpful
Lauren took it personally by arranging a suitable time for me to view the property, get in touch with the Landlord to fix the property before the move in date, setting up the reference, keep me updated with regards to the check and the landlord ...
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Comment on agent fees
Very good.
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“I use Ramsey Moore Dagenham branch to find a two ......”

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Aug 14,2015
Minithumbup
By: 'Cletus Kalu'
Aug 14,2015
0 people found
this helpful
I use Ramsey Moore Dagenham branch to find a two bed flat and from the beginning until the end in which I moved in the property, the above named person were excellent with regard to calling me to book in to view the property, going ...
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Comment on agent fees
very competitive.
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“very happy with the agent.they were able to look ......”

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Aug 10,2015
Minithumbup
By: 'Doris'
Aug 10,2015
0 people found
this helpful
very happy with the agent.they were able to look for good property within the location i wanted.Always made sure to communcate with me in terms of veiwing and otherwise....
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“I was very pleased with how Lauren Taylor managed the ......”

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Jul 23,2015
Minithumbup
By: 'Sarah'
Jul 23,2015
0 people found
this helpful
I was very pleased with how Lauren Taylor managed the referencing for the property even though there were some complicated stages throughout due to employer not being available etc. She was very helpful and pleasant at all times and always returned call/text messages promptly....
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“Ryan has been very helpful from the beginning when I ......”

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Jul 22,2015
Minithumbup
Robyn
By: 'Sally'
Jul 22,2015
0 people found
this helpful
Ryan has been very helpful from the beginning when I first got in touch, and helpful with assisting in filling in the application for the required letting licence, even gone out of his way to double check with the council for the type of licence ...
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Was this helpful? Yes
By: Ryan Gruzinski - Director
Aug 06, 2015
View all comments (1)
Hi Sally. Thank you for your kind words which are most appreciated. We are delighted to be of assistance with your most recent investment and are confident the tenancy will continue in the same vein as the initial stages of marketing went. Please do not hesitate in contacting me should I be of any further assistance. ...

“Jade Comes and inspects my House , and gets in to ......”

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Jul 05,2015
Minithumbup
By: 'Kelly'
Jul 05,2015
0 people found
this helpful
Jade Comes and inspects my House , and gets in to the landlord to do the job she is so nice and friendly ,...
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“I am very glad I found Ramsey Moore; I initially ......”

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Jun 12,2015
Minithumbup
Robyn
By: 'Panos'
Jun 12,2015
0 people found
this helpful
I am very glad I found Ramsey Moore; I initially purchased the house from a different local agent and was so put off by them I shopped around for a more professional agent and found Ramsey Moore. Robyn and Ryan were excellent throughout the process ...
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Comment on agent fees
Most competitive fees of the 4 local agents that I spoke to, and also advised on a realistic rental amount
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“She is immaculate lady,and highly recommended. she looks my ......”

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Jun 10,2015
Minithumbup
By: 'rosemarie'
Jun 10,2015
0 people found
this helpful
She is immaculate lady,and highly recommended. she looks my property for 5 years and im always happy with her service......
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“I had the worst lettings experience ever when dealing with ......”

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Mar 02,2015
Minithumbdown
By: 'Salman'
Mar 02,2015
7 people found
this helpful
I had the worst lettings experience ever when dealing with Lauren Taylor at Ramsey Moore. Lauren has no people skills and I found her very unprofessional and rude when she was showing me and other viewers the property. Lauren seemed as if she was in ...
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Was this helpful? Yes
By: Ryan Gruzinski - Director
Mar 03, 2015
View all comments (1)
Unfortunately, upon review, the landlord decided to proceed with an alternative party and therefore a full refund of £500 was made to your nominated bank account. We did apologise for any inconvenience caused when you were informed of the landlord's decision not to grant you a tenancy. However, we can not be held responsible for you booking time off work as the offer was always subject to satisfactory references and until the credit check was undertaken, we couldn't deem your suitability at ...

“After comparing Ramsey Moore with other letting agencies we decided ......”

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Feb 11,2015
Minithumbup
Robyn
By: 'M BIELECKI'
Feb 11,2015
0 people found
this helpful
After comparing Ramsey Moore with other letting agencies we decided to instruct them to let and manage our property as they offered the best service and competitive fees. We found everybody, Ryan, Daniel and Robyn at the Barking branch very friendly, helpful and professional. The ...
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“The agent I dealt with was very helpful, went to ......”

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Feb 11,2015
Minithumbup
By: 'Ola'
Feb 11,2015
0 people found
this helpful
The agent I dealt with was very helpful, went to view the property and liked the property, went into negotiation and reached an agreement as she served as a good intermediary between the Landlord and me, also she could be easily reached by email and ...
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“The agent Robyn Fox from the Ramsey Moore in Barking ......”

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Feb 09,2015
Minithumbup
Robyn
By: 'Ramiro Silveira'
Feb 09,2015
0 people found
this helpful
The agent Robyn Fox from the Ramsey Moore in Barking was outstanding in all aspects. She has looked after me and my wife in all we needed for renting our the flat. Her nice way of dealing with all our matters, answering very clearly our ...
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“I am extremely happy with the service provided by the ......”

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Feb 09,2015
Minithumbup
By: 'Bonnie Branch'
Feb 09,2015
0 people found
this helpful
I am extremely happy with the service provided by the staff at Ramsey Moore. From the first meeting until the signing of contracts they were helpful, accomodating and worked very hard to find me a professional tenant that I was happy with. They took alot ...
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“He kept me informed all the way, He was there ......”

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Feb 01,2015
Minithumbup
By: 'Albert'
Feb 01,2015
0 people found
this helpful
He kept me informed all the way, He was there for me every time I had a question or i needed help. He was very cear. He kept me informed all the way, He was very clear and correct in what he sad as well ...
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“I would like to say that both Ryan and Lauren ......”

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Dec 01,2014
Minithumbup
By: 'Chikezie'
Dec 01,2014
0 people found
this helpful
I would like to say that both Ryan and Lauren were very helpful in helping us find a tenant and managing the property. They kept us informed and updated every step of the way, prompt with responses to questions, very quick and professional service. I ...
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“I have recently dealt with Ryan and Lauren and having ......”

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Nov 14,2014
Minithumbup
By: 'Margaret'
Nov 14,2014
0 people found
this helpful
I have recently dealt with Ryan and Lauren and having had a bad experience with my previous agent was very nervy about the whole process. I found the service provided to be first class in terms of communication, knowledge, friendliness and professionalism. I can quite ...
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Was this helpful? Yes
By: Ryan Gruzinski
Dec 02, 2014
View all comments (1)
Thanks for your kind words Margaret and we wish you all the best in the future! ...

“From my first conversation with Ryan I was filled with ......”

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Nov 01,2014
Minithumbup
By: 'Mehmet Osman'
Nov 01,2014
0 people found
this helpful
From my first conversation with Ryan I was filled with confidence that Ramsey Moore would get me the best rent for my property and find tenants as soon as possible. In fact they managed to find someone within one day and I was very pleased ...
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Comment on agent fees
Extremely reasonable
Was this helpful? Yes

“Amazing service, I cannot recommend this company highly enough. Having ......”

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Sep 24,2014
Minithumbup
By: 'Paul Arnold'
Sep 24,2014
0 people found
this helpful
Amazing service, I cannot recommend this company highly enough. Having read other reviews, I was doubtful that they could be that good. But having rented my house out through them, and being a first time landlord, I can hand on heart say that they go ...
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Comment on agent fees
They are not the cheapest agent in the area, but as the saying goes, you get what you pay for. This agent will undoubtedly be the best value for money in the area, and their guaranteed rent scheme is fantastic for peace of mind.
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“I am extremely happy with service they have provided from ......”

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Apr 13,2014
Minithumbup
By: 'Ajesh'
Apr 13,2014
0 people found
this helpful
I am extremely happy with service they have provided from the beginning till end of tenancy process. Very much happy to recommend Ramsey Moore to others....
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Staff picture Ryan Williams
(15)
Staff picture Emma
(28)
Staff picture Robyn
(32)
Staff picture Amy
(9)
Staff picture Megan
Staff picture Jack

Tenant Fees

Before you move in
Holding fees
We will require a holding fee to be supplied (equivalent to one
week’s rental payment) to secure your application of tenancy
which will be offset from your first month’s rent upon satisfactory
reference conclusions. It is expected for a new tenancy to be
executed within 15 days of your first expressed interest unless it
is agreed in writing by both parties for this date to be extended.
If you fail to provide correct information at the referencing
application stage which would cause your referencing to be
rejected or decide that you no longer wish to move into the
property once satisfactory references have been provided,
you will not be entitled to a refund of your holding fee.
During your tenancy
Late payment of rent
You will be required to pay interest on the amount of any
outstanding rent at the rate of 3% above the Bank of England
annual base rate (charged on a daily basis).
Replacement of keys or security devices
1. Where keys/fobs have been broken or lost you can replace
them yourself at your cost. Alternatively, we can arrange this
for you. You will be required to pay the costs involved.
2. Where locks or other security devices have been damaged
and require replacement, we must arrange for this with our
contractor. You will be required to pay the costs involved.
3. Where keys/fobs are stolen, you must report the crime to
the police and depending on the situation either new keys/
fobs will be needed and/or locks will need to be changed.
We must arrange for this with our contractor. You will be
required to pay the costs involved.
The costs involved will be the contractor’s charges and
depending on circumstances our administration charge
equivalent to £15 per hour (inc VAT). You will be provided
with an invoice detailing the charges involved.
Variations to your tenancy agreement
Should you request any of the listed variations to your tenancy
agreement we will endeavor to meet your request; however, it is
at the discretion of the landlord and is subject to you paying the
required fee.
• The removal of an existing tenant with no replacement
• The replacement of an existing tenant
• The addition of a further tenant
• The change of the rental payment date
• A change to allow pets
The required fee will be £50 (inc VAT) in most cases, however,
in complex situations the fee may be higher. Any higher fee will
be reasonable for the work involved. We will advise of any such
increased fee prior to agreeing to any variation and will provide
you with an invoice outlining the work carried out.
Early termination of the tenancy
Should you request an early termination date for the tenancy
we will endeavor to meet your request; however, it is at the
discretion of the landlord and is subject to you paying the rent
up to the early termination date and all the bills up to that date,
plus paying for any financial losses the landlord incurs, which
will include;
• The costs involved in advertising for, referencing and
acquiring new tenants; plus
• The loss of rental income from the date of early termination
up to the end of the fixed term of the tenancy (or any break
clause date) or to the date any new tenancy begins.
Last updated at 05/06/2019, 3:28 PM by Emma Wallington
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:34 AM 13/05/2019 by allAgents

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Dagenham, RM10


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