Brookings
4.8/5, 188 reviews
98% recommended
100% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
96% lettings fee satisfaction
No description for branch.
Welcome to Brookings Estate Agents

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £140,000 £517,000
Lettings 97% 96% £400 £1,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
97 2 64 1 11 0 8 0 5 0
Areas covered
  • RM8
  • IG11
  • RM9
  • E6
  • RM10
  • RM13
  • RM6
  • E7
  • RM7
  • E11
  • RM11
  • E13
  • RM12
  • E15
  • E17
  • RM1
  • RM3
Address

296 Heathway
Dagenham
Essex
RM10 8LU
0208 591 9088

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
ARLA DPS Relocation Agent Network
Latest Properties

No Properties

“Pleasure to do business with them...”

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Jul 03,2018
Minithumbup
Ryan Williams
By: 'Tom'
Jul 03,2018
0 people found
this helpful
I rent a house with Brookings. Everything went fast and smooth without any problems. It's a pleasure to do business with them....
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“Letting...”

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Jun 20,2018
Minithumbup
Emma
By: 'Jean Ives'
Jun 20,2018
0 people found
this helpful
The vibrant young staff are always extremely helpful and efficient, Recent exchange of old tenants to new, went smoothly thanks again to the staff's guidance. Would not hesitate to recommend these agents. Hard to single out individuals, but I deal mostly with Reda and Emma....
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Comment on agent fees
Have only had experience with this agency so cannot judge with other agencies, but no complaints.
Was this helpful? Yes

“Brookings Dagenham Review...”

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Jun 11,2018
Minithumbup
By: 'Exton Gardens'
Jun 11,2018
0 people found
this helpful
Good service. Agents and staff responded to queries quickly and also were very prompt in finding me a tenant for requested monthly rental value....
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Comment on agent fees
Fees were okay.
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“Greet service...”

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Apr 30,2018
Minithumbup
Ryan Williams
Robyn
By: 'Mr & Mrs osian'
Apr 30,2018
0 people found
this helpful
We were really happy with the service we received from brooking estate agent.The staff's are really nice and they make you feel welcome.The most important things is they gave us options with what kind of property we are looking for, And they are ...
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Comment on agent fees
Good
Was this helpful? Yes

“Buy to let review...”

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Apr 03,2018
Minithumbup
Ryan Williams
By: 'Trevor De'
Apr 03,2018
0 people found
this helpful
The overall experience with Brookings in Dagenham has been 1st class we gave them our property to let and within two days we had viewings, the property was rented within 3 weeks. All the staff are great and dealt with all the legal stuff swiftly and ...
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Comment on agent fees
I think Agents fees are responsible for the service they provide.
Was this helpful? Yes

“excellent...”

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Apr 03,2018
Minithumbup
Ryan Williams
Emma
By: 'zarito'
Apr 03,2018
0 people found
this helpful
these people are a kind of kindness.they just help customer from the start to end up with pride.very supportive,thank you guys....
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Comment on agent fees
after all,everything is valued what ever the price is....good.
Was this helpful? Yes

“Great Communication...”

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Mar 30,2018
Minithumbup
Robyn
By: 'Jennifer'
Mar 30,2018
0 people found
this helpful
I was always kept informed of the progress of the purchase and they were very professional in all dealings both by email and telephone....
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“Great service...”

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Mar 21,2018
Minithumbup
Ryan Williams
By: 'nick'
Mar 21,2018
0 people found
this helpful
We had viewed a number of properties with other companies and when we met Ryan he was excellent. Unlike the other companies he was very knowledgeable and had done his research before showing us the property. We met Reda to sign the paperwork she was ...
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“Reda is managing my property and she is brilliant and ......”

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Feb 08,2018
Minithumbup
Robyn
By: 'Mr. Shaha Alam'
Feb 08,2018
0 people found
this helpful
Reda is managing my property and she is brilliant and very helpful person. She works very hard for her client...
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Comment on agent fees
The monthly management fee is okay which is value for money but the one of fee is bit high.
Was this helpful? Yes

“They are both brilliant very helpful and quick to respond . ......”

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Feb 08,2018
Minithumbup
Robyn
By: 'Mr. Amzad Hussain'
Feb 08,2018
0 people found
this helpful
They are both brilliant very helpful and quick to respond . Very quickly they found a good tenants for my property....
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Comment on agent fees
Yearly management fee I had to negotiate with Robyn but one of fee is bit high.
Was this helpful? Yes

“All the team at Brookings have beens so helpful from ......”

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Nov 09,2017
Minithumbup
By: 'Lisa'
Nov 09,2017
4 people found
this helpful
All the team at Brookings have beens so helpful from start to finish. No question has been too much. Thank You for all your continued support....
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Comment on agent fees
The fees have seemed fair so far
Was this helpful? Yes

“Everybody was very helpful and fiendly who i have dealt ......”

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Nov 09,2017
Minithumbup
By: 'Mf'
Nov 09,2017
0 people found
this helpful
Everybody was very helpful and fiendly who i have dealt with. What the agant was taken care of, it was solved mostly in a good timely manner...
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Comment on agent fees
Ok
Was this helpful? Yes

“Would like to thank Reda for all her help. She ......”

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Nov 03,2017
Minithumbup
By: 'Reda'
Nov 03,2017
0 people found
this helpful
Would like to thank Reda for all her help. She is great person, always there to help you. She was always happy to help me on her working hours and even after work....
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Comment on agent fees
Good
Was this helpful? Yes

“I asked Brookings to market a flat for rent for ......”

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Oct 26,2017
Minithumbup
By: 'Robert'
Oct 26,2017
1 people found
this helpful
I asked Brookings to market a flat for rent for me. They found a tenant for me and they moved in a day after my old tenant moved out. It all went smoothly and I have since put more properties with them. A tenant for ...
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Comment on agent fees
Very competitive fees.
Was this helpful? Yes

“As well as the staff named above i would also ......”

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Oct 24,2017
Minithumbup
By: 'Trevor'
Oct 24,2017
0 people found
this helpful
As well as the staff named above i would also like to add kirsty and reda. All these staff have been a huge help to me in all aspects of renting out my property. They kept me regularly updated and went out of their way ...
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Comment on agent fees
I thought the agent fees were very reasonable.
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“Ramsey Moore'e services are exceptional, they helped me through a ......”

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Aug 02,2017
Minithumbup
By: 'Kam'
Aug 02,2017
0 people found
this helpful
Ramsey Moore'e services are exceptional, they helped me through a bad tenant under a previous management company. They took me on board and helped me all the way. Highly recommended wether selling or buying....
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Comment on agent fees
Competitive
Was this helpful? Yes

“I am with this agency for years and so far ......”

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Jul 21,2017
Minithumbup
By: 'Odeta'
Jul 21,2017
1 people found
this helpful
I am with this agency for years and so far its been great. The best part was that I did not needed to chace them up at any stage. Every paperwork was sorted quickly. And staff did their best to make my transition from one ...
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Comment on agent fees
Well fees where resonable. Specialy if you compair it with some other agencys.
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“I have used Ramsey Moore for some time now and ......”

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Apr 11,2017
Minithumbup
Ryan Williams
By: 'Marian'
Apr 11,2017
0 people found
this helpful
I have used Ramsey Moore for some time now and I just wanted to thank Ryan Williams and Reda Giniotyte because they are kind and very helpful every time I contact them. They provide an outstanding service. I couldn't have been more happier....
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“Ryan was very approachable and helpful when me and partner ......”

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Mar 24,2017
Minithumbup
By: 'Angelica'
Mar 24,2017
0 people found
this helpful
Ryan was very approachable and helpful when me and partner were looking for Our first flat. He listened to out concerns and solved them before we had moved in. We couldn't have been any happier with the amount of support we received from Ryan and ...
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“Ramsey Moore have recently helped me to find a tenant ......”

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Mar 21,2017
Minithumbup
Ryan Williams
By: 'Rahul D'
Mar 21,2017
0 people found
this helpful
Ramsey Moore have recently helped me to find a tenant for my 1-Bed apartment. Most of my interaction during this process has been with Lauren. I am highly impressed with the level of service and professionalism provided by Lauren and other members of her lettings ...
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Comment on agent fees
Fees seem reasonable for the level of service being provided.
Was this helpful? Yes

“I just wanted to say a big thank you to ......”

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Mar 01,2017
Minithumbup
Ryan Williams
By: 'Egle and Vytautas'
Mar 01,2017
0 people found
this helpful
I just wanted to say a big thank you to Ryan Williams for all your help. Your communication was amazing and it really did help. Also wanted to thank you Reda Giniotyte. Your drive and desire to make things happen and resolve issues was outstanding....
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“really helpful to find the correct and suitable property for ......”

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Feb 05,2017
Minithumbup
By: 'Onur'
Feb 05,2017
0 people found
this helpful
really helpful to find the correct and suitable property for my needs. Happy with everything as it was quick response...
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“Great customer service, and responded to every enquiry with a ......”

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Jan 27,2017
Minithumbup
By: 'Giuseppe'
Jan 27,2017
0 people found
this helpful
Great customer service, and responded to every enquiry with a high level of professionalism. Will use Ramsey Moore again, 5 star service....
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“Have recently appointed Ramsey Moore to manage my flat in ......”

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Dec 22,2016
Minithumbup
By: 'Mr Akrim'
Dec 22,2016
0 people found
this helpful
Have recently appointed Ramsey Moore to manage my flat in Barking. Have been very pleased with the service to date. In particular I've have been kept informed of progress and Kirstie has helped me get my flat on the market quickly and with a higher ...
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Comment on agent fees
Its true what they say, you get what you pay for. I feel they are reasonable for the support I've received to date. The proof is also in the pudding, Ramsey Moore have talked the talk and so far have walked the walk!
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“Used for buying and selling many times now and couldn't ......”

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Nov 30,2016
Minithumbup
By: 'Mark'
Nov 30,2016
0 people found
this helpful
Used for buying and selling many times now and couldn't be more helpful. Fast, friendly and professional excatly what you want when dealing with an already stressful situation like buying and selling property! Thanks again to all the staff that helped make this transaction smooth ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Michelle
Nov 30, 2016
View all comments (2)
Thanks for your kind words and we wish you all the best in the future!.... ...

“I am really glad that I have chosen Ramsey Moore. ......”

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Nov 22,2016
Minithumbup
By: 'Florentina Smadu'
Nov 22,2016
0 people found
this helpful
I am really glad that I have chosen Ramsey Moore. I recommend this Agency. Really nice to be in touch with Lauren and I do appreciate that she was looking after us all the time. Very good costumer expericence....
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“Emma is someone i would not hesitate to refer to ......”

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Jun 22,2016
Minithumbup
Emma
By: 'Ed'
Jun 22,2016
0 people found
this helpful
Emma is someone i would not hesitate to refer to family or friends. I have had the pleasure of dealing with Emma when looking for my most recent flat. The whole process was smooth from start to finish and it has been genuinely enjoyable working ...
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Comment on agent fees
Agent fees were presented from the start and no hidden charges.
Was this helpful? Yes

“Lauren has been very helpful and in constant communication with ......”

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Mar 23,2016
Minithumbup
By: 'Nadiya'
Mar 23,2016
0 people found
this helpful
Lauren has been very helpful and in constant communication with me throughout the entire process, I really appreciated that she tried her best to make things more convenient for me and assisted me in completing the entire tenancy! Thank you Lauren :)...
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Was this helpful? Yes

“Great people and very enjoyable service. We have been dealing ......”

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Mar 19,2016
Minithumbup
By: 'Maggie&Eric'
Mar 19,2016
0 people found
this helpful
Great people and very enjoyable service. We have been dealing with Lauren mainly she was great. Thank you. Maggie&Eric...
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Comment on agent fees
Ok
Was this helpful? Yes

“After reviewing several letting agents in the Barking area I'm ......”

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Mar 11,2016
Minithumbup
By: '65martyn'
Mar 11,2016
0 people found
this helpful
After reviewing several letting agents in the Barking area I'm very happy to have chosen Ramsey Moore and feel I made the right choice. Great service, most importantly finding a suitable tenant incredibly quickly and offered help with many other aspects of the process. Thank ...
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Comment on agent fees
good
Was this helpful? Yes
Staff picture Ryan Williams
(15)
Staff picture Emma
(28)
Staff picture Robyn
(32)
Staff picture Amy
(9)
Staff picture Megan
Staff picture Jack

Tenant Fees

Before you move in
Holding fees
We will require a holding fee to be supplied (equivalent to one
week’s rental payment) to secure your application of tenancy
which will be offset from your first month’s rent upon satisfactory
reference conclusions. It is expected for a new tenancy to be
executed within 15 days of your first expressed interest unless it
is agreed in writing by both parties for this date to be extended.
If you fail to provide correct information at the referencing
application stage which would cause your referencing to be
rejected or decide that you no longer wish to move into the
property once satisfactory references have been provided,
you will not be entitled to a refund of your holding fee.
During your tenancy
Late payment of rent
You will be required to pay interest on the amount of any
outstanding rent at the rate of 3% above the Bank of England
annual base rate (charged on a daily basis).
Replacement of keys or security devices
1. Where keys/fobs have been broken or lost you can replace
them yourself at your cost. Alternatively, we can arrange this
for you. You will be required to pay the costs involved.
2. Where locks or other security devices have been damaged
and require replacement, we must arrange for this with our
contractor. You will be required to pay the costs involved.
3. Where keys/fobs are stolen, you must report the crime to
the police and depending on the situation either new keys/
fobs will be needed and/or locks will need to be changed.
We must arrange for this with our contractor. You will be
required to pay the costs involved.
The costs involved will be the contractor’s charges and
depending on circumstances our administration charge
equivalent to £15 per hour (inc VAT). You will be provided
with an invoice detailing the charges involved.
Variations to your tenancy agreement
Should you request any of the listed variations to your tenancy
agreement we will endeavor to meet your request; however, it is
at the discretion of the landlord and is subject to you paying the
required fee.
• The removal of an existing tenant with no replacement
• The replacement of an existing tenant
• The addition of a further tenant
• The change of the rental payment date
• A change to allow pets
The required fee will be £50 (inc VAT) in most cases, however,
in complex situations the fee may be higher. Any higher fee will
be reasonable for the work involved. We will advise of any such
increased fee prior to agreeing to any variation and will provide
you with an invoice outlining the work carried out.
Early termination of the tenancy
Should you request an early termination date for the tenancy
we will endeavor to meet your request; however, it is at the
discretion of the landlord and is subject to you paying the rent
up to the early termination date and all the bills up to that date,
plus paying for any financial losses the landlord incurs, which
will include;
• The costs involved in advertising for, referencing and
acquiring new tenants; plus
• The loss of rental income from the date of early termination
up to the end of the fixed term of the tenancy (or any break
clause date) or to the date any new tenancy begins.
Last updated at 05/06/2019, 3:28 PM by Emma Wallington
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:34 AM 13/05/2019 by allAgents

Awards won by Brookings

Individual Branch Awards

Dagenham, RM10


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