• Staff picture
    Lauren
  • Staff picture
    Ryan Williams
  • Staff picture
    Emma
  • Staff picture
    Robyn
  • Staff picture
    Reda
  • Staff picture
    Amy
  • Staff picture
    Kirstie
No description for branch.
Brookings

296 Heathway
Dagenham
Essex
RM10 8LU
0208 591 9088

www.brookingsestates.co.uk

Properties for Sale
Properties to Rent

Properties
  

Performance Statistics
- Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £140,000 £517,000
Lettings 97% 95% £400 £1,750

Review statistics
From Landlords From Tenants From Vendors From Buyers Other
89 1 62 1 8 0 6 0 5 0

Areas covered
  • RM8
  • IG11
  • RM9
  • E6
  • RM10
  • RM13
  • RM6
  • E7
  • RM7
  • E11
  • RM11
  • E13
  • RM12
  • E15
  • E17
  • RM1
  • RM3
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice

Members of
ARLA DPS Relocation Agent Network

Images & Videos


“Professional...”

Share on :
Jun 05,2019
Minithumbup
Robyn
Emma
By: 'Roger'
Jun 05,2019
0 people found
this helpful
Treated as a human from the outset with maintained professional approach throughout the process between the 2 agents assigned to me....
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Comment on agent fees
The fees were high, but they got the job done which is what was wanted
Was this helpful? Yes
By: Robyn Fox
Jun 05, 2019
View all comments (1)
Thank you for giving us the opportunity to sell your dwelling we wish you the best. ...

“Great service as a buyer...”

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Apr 21,2019
Minithumbup
Emma
Robyn
By: 'Ruksana Begum'
Apr 21,2019
0 people found
this helpful
Thank you Emma and Robyn for being so responsive from start to finish and helping this very hormonal pregnant lady purchase her dream home. What impressed me most was the quick response time to all my queries whether via phone email or text . You kept ...
read full review
Comment on agent fees
Am a buyer so can’t comment on fees
Was this helpful? Yes

“Excellent...”

Share on :
Apr 03,2019
Minithumbup
Robyn
By: 'Karen Winkworth'
Apr 03,2019
0 people found
this helpful
Robyn made the whole process of moving a pleasure for us After having a bad experiences with the on line agent we had been using she was the answer to our prayers she dealt with everything from start to finish We cannot thank her enough ...
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Comment on agent fees
Fair
Was this helpful? Yes
By: Robyn
Apr 03, 2019
View all comments (1)
Hi Karen, Thank you for your kind words and for choosing Brookings as your agent. It was a journey for you both but we got there in the end. Good luck with everything and please be sure to keep in touch. Thank you once again ...

“Highly qualified stuff...”

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Mar 07,2019
Minithumbup
Emma
Reda
By: 'Marius'
Mar 07,2019
0 people found
this helpful
I been a tenant for a 5 years. During that period of time I didn't come across with any problems. Brookings team a very friendly, helpful. Overall 10/10 Big thanks to Emma Wallington. For all the help and support....
read full review
Comment on agent fees
Excellent
Was this helpful? Yes
By: Emma
Mar 07, 2019
View all comments (1)
Thank you so much Marius the same applies to you as a tenant. All of us staff here at Brookings are overjoyed that you have entered the property ladder and wish you and your family all the best of luck in your future endeavours! If you ever need us you know where we are! Emma and the team @ Brookings ...

“Responsive Agents...”

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Feb 22,2019
Minithumbup
Amy
By: 'Amazing Brookings service (Dagenham Branch)'
Feb 22,2019
0 people found
this helpful
I have been with Brookings(Dagenham Heathway Branch) for 1 year and coming up to 6 months in March as a tenant. I can say that I have positive experience with them from signing of the Tenancy agreement up to now (End of Tenancy) due to landlord's ...
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Comment on agent fees
Very affordable Agent fee as compared to others. Highly recommended.
Was this helpful? Yes

“Mortgage...”

Share on :
Jan 20,2019
Minithumbup
Emma
Robyn
By: 'N.Kaur'
Jan 20,2019
0 people found
this helpful
From the day we put our house on the market to sell we had great customer care from both Emma and Robyn and the team. Through out the sell they have always been available to meet our needs and satisfaction as well as giving us ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Emma
Jan 22, 2019
View all comments (1)
On behalf of the whole Brookings team we thank you for taking the time to provide us with feedback and for your kind words! I am pleased that you were happy with the services rendered and enjoyed your experience with myself and Robyn. If you need any help in the future do not hesitate to contact me. Wishing you both all the best of luck in your future endeavours. Emma @ Brookings ...

“Proactive and Supportive...”

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Jan 14,2019
Minithumbup
Robyn
By: 'Katie'
Jan 14,2019
0 people found
this helpful
Brookings were very helpful and hard-working. They were great at liaising between the seller's solicitor and my solicitor....
read full review
Was this helpful? Yes
By: Emma
Jan 22, 2019
View all comments (1)
Thank you Katie for your feedback and I am pleased you were satisfied with the service provided to you on your recent purchase. On behalf of the entire team at Brookings we hope you are enjoying your new home and of course, if we can be of any assistance to you in the future please do not hesitate to contact us. Take care Emma @ Brookings ...

“Emma moving...”

Share on :
Jan 10,2019
Minithumbup
Emma
By: 'Mr j Obrien'
Jan 10,2019
0 people found
this helpful
We would like to thank the staff at brooking estate agent for being highly professional. Nothing was to much trouble and Emma was always on hand to guide us through any questions we had and she helped us with any queries we could not answer. ...
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Comment on agent fees
Agent fee good
Was this helpful? Yes

“Excellent service...”

Share on :
Dec 15,2018
Minithumbup
Emma
Robyn
By: 'Muhammad Zafar'
Dec 15,2018
0 people found
this helpful
Emma and Robyn are extremely professional and experienced and helped us with a not so straightforward purchase of our dream home. They also managed the sale of our property and were very proactive at every stage. I would definitely use Brookings again!...
read full review
Comment on agent fees
The fees were reasonable as we engaged Brookings to manage our sale and purchase.
Was this helpful? Yes

“Excellent service...”

Share on :
Dec 10,2018
Minithumbup
Emma
By: 'Tina Mc'
Dec 10,2018
0 people found
this helpful
We used Brookings management service to look after our rental property and receive great service from them they informed us straight away when there was a problem so we could get someone in, Emma Wallington worked so hard throughout the years we used Brookings she ...
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Comment on agent fees
Reasonable for the support and service they gave us
Was this helpful? Yes

“A Letting Experience...”

Share on :
Nov 12,2018
Minithumbup
Emma
Ryan Williams
By: 'COYU'
Nov 12,2018
0 people found
this helpful
Brookings did what others promised. Viewings were taken care of responsibly. When applicants were found they were suitably vetted. This is an agent worth going to rather than wasting time with others....
read full review
Comment on agent fees
Fees were very competative
Was this helpful? Yes

“Seamless...”

Share on :
Oct 04,2018
Minithumbup
Emma
By: 'Dan one bed flat.'
Oct 04,2018
0 people found
this helpful
From start to finish, Emma and the team were helpful and very proactive. They assisted with every stage of the process and nothing was too much trouble. I would not hesitate to recommend them....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“very good at there jobs very polite always there to help...”

Share on :
Oct 04,2018
Minithumbup
Robyn
Reda
By: 'annabelle'
Oct 04,2018
0 people found
this helpful
both Robyn and reda have been so helpfully, kind and polite always there to help with advise and problems that need being sort couldn't of asked for better people to help me and the rest of us to do with house....
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Was this helpful? Yes

“Good leting agnet...”

Share on :
Oct 04,2018
Minithumbup
By: 'Ansis'
Oct 04,2018
0 people found
this helpful
Saw the add on the website and I jumped on it. Prety good so far, havent lived there yet. I hope its all nice and quit. Customer service was good 👍...
read full review
Comment on agent fees
Fees were not that bad
Was this helpful? Yes

“Very GOOD Agent !...”

Share on :
Oct 03,2018
Minithumbup
Ryan Williams
Reda
By: 'Reda'
Oct 03,2018
0 people found
this helpful
a very educated and receptive person. helped me with advice ... and with facts. I was helped by Reda to and translation and filling in the forms. She is a very very good agent . thanks for your help ... I recommend the agency, namely Reda!...
read full review
Comment on agent fees
Good..
Was this helpful? Yes

“Excellent Service...”

Share on :
Oct 03,2018
Minithumbup
Reda
Ryan Williams
By: 'Victor'
Oct 03,2018
0 people found
this helpful
Very big thank you to Reda and Ryan! The process of renting the property was very smooth and we would recommend them to our friends and family!...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Very professional...”

Share on :
Aug 28,2018
Minithumbup
By: 'Mark'
Aug 28,2018
0 people found
this helpful
I have let 2 property's with Brookings and I'm pleased to say the standard of work I receive from this company is excellent ! I have always been happy with the tenants that are found by Brookings as I have always been informed every step of the ...
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Comment on agent fees
Good
Was this helpful? Yes

“Excellent property management service....”

Share on :
Aug 02,2018
Minithumbup
Reda
By: 'Azhar Awan'
Aug 02,2018
0 people found
this helpful
I have been using Brookings property management service for last two years. Reda has been thorough professional in dealing with all property and tenancy related issues. She always kept me updated through emails and virtually took away the hassle of all property related issues. Can't ...
read full review
Comment on agent fees
Certainly I will recommend
Was this helpful? Yes

“Superb service....”

Share on :
Jul 20,2018
Minithumbup
Emma
Reda
By: 'Marie'
Jul 20,2018
0 people found
this helpful
Honesty, integrity and professionalism sums up this estate agents. At a very hard time in my life when I needed support and understanding, this team helped me to rent a beautiful property with minimal fuss and a lot of empathy. The two ladies I dealt ...
read full review
Was this helpful? Yes

“Pleasure to do business with them...”

Share on :
Jul 03,2018
Minithumbup
Ryan Williams
Reda
By: 'Tom'
Jul 03,2018
0 people found
this helpful
I rent a house with Brookings. Everything went fast and smooth without any problems. It's a pleasure to do business with them....
read full review
Was this helpful? Yes

“Letting...”

Share on :
Jun 20,2018
Minithumbup
Reda
Emma
By: 'Jean Ives'
Jun 20,2018
0 people found
this helpful
The vibrant young staff are always extremely helpful and efficient, Recent exchange of old tenants to new, went smoothly thanks again to the staff's guidance. Would not hesitate to recommend these agents. Hard to single out individuals, but I deal mostly with Reda and Emma....
read full review
Comment on agent fees
Have only had experience with this agency so cannot judge with other agencies, but no complaints.
Was this helpful? Yes

“Brookings Dagenham Review...”

Share on :
Jun 11,2018
Minithumbup
By: 'Exton Gardens'
Jun 11,2018
0 people found
this helpful
Good service. Agents and staff responded to queries quickly and also were very prompt in finding me a tenant for requested monthly rental value....
read full review
Comment on agent fees
Fees were okay.
Was this helpful? Yes

“Greet service...”

Share on :
Apr 30,2018
Minithumbup
Ryan Williams
Robyn
By: 'Mr & Mrs osian'
Apr 30,2018
0 people found
this helpful
We were really happy with the service we received from brooking estate agent.The staff's are really nice and they make you feel welcome.The most important things is they gave us options with what kind of property we are looking for, And they are ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Buy to let review...”

Share on :
Apr 03,2018
Minithumbup
Ryan Williams
Lauren
By: 'Trevor De'
Apr 03,2018
0 people found
this helpful
The overall experience with Brookings in Dagenham has been 1st class we gave them our property to let and within two days we had viewings, the property was rented within 3 weeks. All the staff are great and dealt with all the legal stuff swiftly and ...
read full review
Comment on agent fees
I think Agents fees are responsible for the service they provide.
Was this helpful? Yes

“excellent...”

Share on :
Apr 03,2018
Minithumbup
Ryan Williams
Emma
By: 'zarito'
Apr 03,2018
0 people found
this helpful
these people are a kind of kindness.they just help customer from the start to end up with pride.very supportive,thank you guys....
read full review
Comment on agent fees
after all,everything is valued what ever the price is....good.
Was this helpful? Yes

“Great Communication...”

Share on :
Mar 30,2018
Minithumbup
Robyn
By: 'Jennifer'
Mar 30,2018
0 people found
this helpful
I was always kept informed of the progress of the purchase and they were very professional in all dealings both by email and telephone....
read full review
Was this helpful? Yes

“Great service...”

Share on :
Mar 21,2018
Minithumbup
Ryan Williams
Reda
By: 'nick'
Mar 21,2018
0 people found
this helpful
We had viewed a number of properties with other companies and when we met Ryan he was excellent. Unlike the other companies he was very knowledgeable and had done his research before showing us the property. We met Reda to sign the paperwork she was ...
read full review
Was this helpful? Yes

“Reda is managing my property and she is brilliant and ......”

Share on :
Feb 08,2018
Minithumbup
Reda
Robyn
By: 'Mr. Shaha Alam'
Feb 08,2018
0 people found
this helpful
Reda is managing my property and she is brilliant and very helpful person. She works very hard for her client...
read full review
Comment on agent fees
The monthly management fee is okay which is value for money but the one of fee is bit high.
Was this helpful? Yes

“They are both brilliant very helpful and quick to respond . ......”

Share on :
Feb 08,2018
Minithumbup
Reda
Robyn
By: 'Mr. Amzad Hussain'
Feb 08,2018
0 people found
this helpful
They are both brilliant very helpful and quick to respond . Very quickly they found a good tenants for my property....
read full review
Comment on agent fees
Yearly management fee I had to negotiate with Robyn but one of fee is bit high.
Was this helpful? Yes

“All the team at Brookings have beens so helpful from ......”

Share on :
Nov 09,2017
Minithumbup
By: 'Lisa'
Nov 09,2017
4 people found
this helpful
All the team at Brookings have beens so helpful from start to finish. No question has been too much. Thank You for all your continued support....
read full review
Comment on agent fees
The fees have seemed fair so far
Was this helpful? Yes

Tenant Fees

Before you move in
Holding fees
We will require a holding fee to be supplied (equivalent to one
week’s rental payment) to secure your application of tenancy
which will be offset from your first month’s rent upon satisfactory
reference conclusions. It is expected for a new tenancy to be
executed within 15 days of your first expressed interest unless it
is agreed in writing by both parties for this date to be extended.
If you fail to provide correct information at the referencing
application stage which would cause your referencing to be
rejected or decide that you no longer wish to move into the
property once satisfactory references have been provided,
you will not be entitled to a refund of your holding fee.
During your tenancy
Late payment of rent
You will be required to pay interest on the amount of any
outstanding rent at the rate of 3% above the Bank of England
annual base rate (charged on a daily basis).
Replacement of keys or security devices
1. Where keys/fobs have been broken or lost you can replace
them yourself at your cost. Alternatively, we can arrange this
for you. You will be required to pay the costs involved.
2. Where locks or other security devices have been damaged
and require replacement, we must arrange for this with our
contractor. You will be required to pay the costs involved.
3. Where keys/fobs are stolen, you must report the crime to
the police and depending on the situation either new keys/
fobs will be needed and/or locks will need to be changed.
We must arrange for this with our contractor. You will be
required to pay the costs involved.
The costs involved will be the contractor’s charges and
depending on circumstances our administration charge
equivalent to £15 per hour (inc VAT). You will be provided
with an invoice detailing the charges involved.
Variations to your tenancy agreement
Should you request any of the listed variations to your tenancy
agreement we will endeavor to meet your request; however, it is
at the discretion of the landlord and is subject to you paying the
required fee.
• The removal of an existing tenant with no replacement
• The replacement of an existing tenant
• The addition of a further tenant
• The change of the rental payment date
• A change to allow pets
The required fee will be £50 (inc VAT) in most cases, however,
in complex situations the fee may be higher. Any higher fee will
be reasonable for the work involved. We will advise of any such
increased fee prior to agreeing to any variation and will provide
you with an invoice outlining the work carried out.
Early termination of the tenancy
Should you request an early termination date for the tenancy
we will endeavor to meet your request; however, it is at the
discretion of the landlord and is subject to you paying the rent
up to the early termination date and all the bills up to that date,
plus paying for any financial losses the landlord incurs, which
will include;
• The costs involved in advertising for, referencing and
acquiring new tenants; plus
• The loss of rental income from the date of early termination
up to the end of the fixed term of the tenancy (or any break
clause date) or to the date any new tenancy begins.
Last updated at 05/06/2019, 3:28 PM by Emma Wallington
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:34 AM 13/05/2019 by allAgents
Staff picture Lauren
(19)

Staff picture Ryan Williams
(12)

Staff picture Emma
(17)

Staff picture Robyn
(27)

Staff picture Reda
(14)

Staff picture Amy
(8)

Staff picture Kirstie
(4)

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