Brookdale Property Management
4.9/5, 493 reviews
97% recommended
88% lettings valuation accuracy
98% lettings fee satisfaction
Brookdale are Peterborough's largest independent letting agent. Established 1989 we manage over 1100 rental properties solely in the Peterborough area. All of our properties are well managed and our landlords are very pleased to deal with a local, specialist Agent with expertise in our field. We have 13 staff and 5 with more than 20 ... show more Brookdale are Peterborough's largest independent letting agent. Established 1989 we manage over 1100 rental properties solely in the Peterborough area. All of our properties are well managed and our landlords are very pleased to deal with a local, specialist Agent with expertise in our field. We have 13 staff and 5 with more than 20 years experience. We provide a rental guarantee to our Landlords which is not insurance based. Due to our excellent performance the vast majority of our properties come from recommendations from satisfied landlords.
Brookdale Property Management - Click to Visit Our Website

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 88% 98% £320 £2,045
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
205 3 261 9 0 0 0 0 12 3
Areas covered
Address

1144 Lincoln Road
Peterborough
Cambridgeshire
PE4 6BP
01733 327788

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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ARLA NLA DPS TDS
Latest Properties

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“Great Service...”

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Oct 23,2019
Minithumbup
Chloe
Magdalena
By: 'William Currie'
Oct 23,2019
0 people found
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Friendly and helpful staff, made the process of renting a property easy and pain free. Prompt response to all questions, and the few ( very minor) issues with the property were remedied efficiently and effectively. No hesitation in recommending their services if you're looking to rent ...
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“Top notch service......”

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Oct 21,2019
Minithumbup
Magdalena
Paul
By: 'Jose Duarte'
Oct 21,2019
0 people found
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I've been on a property managed by Brookdale for 3 months now and the service so far has been exceptionally good. Compared to past experiences the service is top notch. I've reported an issue with the boiler and the response was immediate! Can recommend......
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“Brookdale Property Management...”

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Oct 18,2019
Minithumbup
Stef
Chloe
By: 'Charlotte Rowles'
Oct 18,2019
0 people found
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Attentive to details in areas that suit the agency however when asking about things like TV satellite signals was given the wrong information and then never received a reply to my other emails. Otherwise a very professional agency that I feel would sort any urgent ...
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By: Jess
Oct 18, 2019
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Thank you very much for your review Charlotte. Apologies if the issue with the TV satellite was not up to our standard expectations. We hope you are happy in your home with Brookdale! ...

“I rate the service we was provided by brookda......”

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Oct 18,2019
Minithumbup
Chloe
Tracey
By: 'Sarah Borland'
Oct 18,2019
0 people found
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I rate the service we was provided by brookdale As second to none ! Top rate I would recommend brookdale 100% of the time . They are truly a team of professionals....
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“This is our second property to rent with Broo......”

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Oct 17,2019
Minithumbup
Daniel
By: 'Joud'
Oct 17,2019
0 people found
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This is our second property to rent with Brookdale Property Management . The staff are professional, knowledgeable, very friendly and efficient. They always make our move process less stressful. Highly recommend....
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“Brookdale are very professional, diligent and......”

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Oct 16,2019
Minithumbup
Mike
Julie
By: 'Alan White'
Oct 16,2019
0 people found
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Brookdale are very professional, diligent and have excellent attention to detail. Tenant selection is thorough and communication is first class. Following a previous bad experience, Brookdale gave me peace of mind. Highly recommended....
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“Overall it's been a great experience , this i......”

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Oct 16,2019
Minithumbup
Conor
Craig
By: 'Nina churchman'
Oct 16,2019
0 people found
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Overall it's been a great experience , this is the first time I've rented in my life and brookdale have made it a easy experience...
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“Great service, polite and kind agents, always......”

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Oct 16,2019
Minithumbup
Magdalena
Mikey
By: 'Ieva Sproge'
Oct 16,2019
0 people found
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Great service, polite and kind agents, always help with any issues so I know I can really trust them. Exceeded all expectations really. Been involved with different letting agencies and they've always let me down in one way or another, but Brookdale is just the ...
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“Very Good Agency compare Two other.Very nice......”

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Oct 16,2019
Minithumbup
Mike
Magdalena
By: 'Martynian Czaplicki'
Oct 16,2019
0 people found
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Very Good Agency compare Two other. Very nice People ready to help If you have any problem I am very Happy be with them and I will recommended to Everybodyin....
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“Very happy with the rental process, from prop......”

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Oct 15,2019
Minithumbup
Tracey
By: 'Steve'
Oct 15,2019
0 people found
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Very happy with the rental process, from property viewing to moving in. All straightforward and smoothly handled by the agents....
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“Helpful and efficient, through their help I w......”

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Oct 14,2019
Minithumbup
Conor
Mikey
By: 'Rebecca Lingard'
Oct 14,2019
0 people found
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Helpful and efficient, through their help I was able to apply and confirm a tenancy in Peterborough while being in Canterbury. This should have been overly stressful, but they made it simple and quick by giving helpful and direct advice and instruction. Since then they ...
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“Easy to work with, great contact throughout t......”

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Oct 14,2019
Minithumbup
Conor
Magdalena
By: 'Jordan Bunch'
Oct 14,2019
0 people found
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Easy to work with, great contact throughout the application process. Would highly recommend! We have dealt with multiple agencies in the past, but never one as easy as this....
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“I've been renting with Brookdale for the two ......”

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Oct 11,2019
Minithumbup
By: 'Ricardo Da Silva'
Oct 11,2019
0 people found
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I've been renting with Brookdale for the two months, and it's been a hassle free so far, nice staff and would recommend....
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“Very helpful, quick and efficient...”

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Oct 05,2019
Minithumbup
Jessica W
Craig
By: 'Douglas Martin'
Oct 05,2019
0 people found
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Very helpful, completed background checks etc very quickly so we could get moved in as soon as possible. Just had our first inspection which was no problem at all. Previous tenants in our new property (before Brookdale took it over) apparently didn't care for the ...
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“I had a really good experience with Brookdale......”

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Oct 04,2019
Minithumbup
Tracey
Martyna
By: 'Giulia Pizzagalli'
Oct 04,2019
0 people found
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I had a really good experience with Brookdale. The whole renting process was quick and easy. The agents have been really helpful whenever I've had a query. Would recommend....
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“Very nice service by agency employees. Profes......”

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Oct 04,2019
Minithumbup
Martyna
Daniel
By: 'Kinga Krupa'
Oct 04,2019
0 people found
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Very nice service by agency employees. Professional and quick problem solving. Very close-knit team. Quick reply to messages. Well done work. Many thanks....
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“Excellent service, very good checks, helpful ......”

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Oct 03,2019
Minithumbup
Stef
Richard
By: 'Steve'
Oct 03,2019
0 people found
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Excellent service, very good checks, helpful and friendly advice, and a video inventory made it a straightforward process. Many thanks...
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“Very professional, friendly and helpful. I r......”

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Oct 03,2019
Minithumbup
Chloe
Paul
By: 'Alina Stancu'
Oct 03,2019
0 people found
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Very professional, friendly and helpful. I reported a problem by emailing and it got sorted the same day! Just the way it should be!...
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“Brookdale Property Management...”

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Oct 03,2019
Minithumbup
Julie
Jessica A
By: 'Simon Roberts'
Oct 03,2019
0 people found
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This was my first buy to let and Brookdale have supported me throughout and provided an excellent service, making my ownership hassle free. I would highly recommend them....
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“Brookdale property management it is a Excelle......”

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Oct 03,2019
Minithumbup
Mike
Craig
By: 'Mihaela G Rotila'
Oct 03,2019
0 people found
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Brookdale property management it is a Excellent agency, very friendly and helpful service! I recommend this agency! The best staff members! 🤩...
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“Fine service, no problems at all. Very helpfu......”

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Oct 02,2019
Minithumbup
Conor
Jessica W
By: 'Adam McCarthy'
Oct 02,2019
0 people found
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Fine service, no problems at all. Very helpful agent in finding a suitable place to live. Thanks very much, Brookdale!...
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“Quick and easy moving in process. I didn't ha......”

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Oct 01,2019
Minithumbup
Conor
Mikey
By: 'Natalia'
Oct 01,2019
0 people found
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Quick and easy moving in process. I didn't have to stress about anything. Once settled every enquiry was dealt very promptly...
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“So long and thanks for all the fish...”

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Sep 30,2019
Minithumbup
Mike
Julie
By: 'Gary Harrison'
Sep 30,2019
0 people found
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We used Brookdale for six years while our house was rented out. They were very good. Their staff were always polite, professional and responded quickly to queries or requests to organize maintenance work or obtain quotes, etc. They managed the tenants well, always carried out ...
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“Top team...”

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Sep 28,2019
Minithumbup
Tracey
Martyna
By: 'David Evans'
Sep 28,2019
0 people found
this helpful
Efficient management team, statements and rental payments come on time. Regular property checks with helpful comments. There to help should it be needed giving access to tradesmen should urgent maintenane/repairs need to be carried out. My experience has been good, from the finding of ...
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“Prompt response and efficient service...”

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Sep 28,2019
Minithumbup
Stef
Daniel
By: 'Gillian Thomas'
Sep 28,2019
0 people found
this helpful
We have had a very prompt response to maintenance requests and the work has been carried out to our satisfaction. Brookdale were very helpful when we originally viewed the property. Very efficient service and friendly staff....
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“Excellent Service!!!!...”

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Sep 27,2019
Minithumbup
Jessica W
By: 'Ankit Chaudhary'
Sep 27,2019
0 people found
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We were seeking a flat to let, then I went to view a property handled by brookdale and Craig was just an AWESOME agent!! He was very thorough, pleasant and patient, while made sure all info was provided and understood. I am now living happily ...
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“They are very good with their communication. ......”

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Sep 26,2019
Minithumbup
Jessica A
Paul
By: 'Sonya Mccullough'
Sep 26,2019
0 people found
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They are very good with their communication. They review potential tenants at a high standard. When ever work needs to be done they provide a full quote at a good rate....
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“I am happy with the service that was provided......”

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Sep 26,2019
Minithumbup
Chloe
Mikey
By: 'Yao Zhou'
Sep 26,2019
0 people found
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I am happy with the service that was provided. The move in and the move out of my property went very smoothly....
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“Excellent customer service , nothing is too m......”

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Sep 20,2019
Minithumbup
Richard
By: 'Florence'
Sep 20,2019
0 people found
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Excellent customer service , nothing is too much trouble, any problems dealt with very quickly and would thoroughly recommend to anyone....
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“Never had any issues. Communication always cl......”

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Sep 17,2019
Minithumbup
Julie
Stef
By: 'Jessica Yerrell'
Sep 17,2019
0 people found
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Never had any issues. Communication always clear. Always efficient when providing contact from the landlord and vice versa. Reasonable fees. Happy with service overall....
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Landlord Fees

Tenant Management Service
14.4% (inc. VAT), On Completion (Fees are negotiable)

Our landlord commission is 12% + vat of the gross rent
Our set up fee is £200 + vat
Our relet fee is £125 + vat
Tenancy contract renewal - £50 + vat

Last updated on 04/06/2019, 2:56 PM by Michael Tomlinson


Tenant Fees

Overall Fees

LOST KEY(S) OR OTHER SECURITY DEVICES
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

VARIATION OF CONTRACT (AT THE TENANT’S REQUEST)
£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

CHANGE OF SHARER (AT THE TENANT’S REQUEST)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and exe

Last updated on 04/06/2019, 2:59 PM by Michael Tomlinson - Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

If we receive any complaints these are passed to the office managers who will call or e-mail the client to look into all matters they raise.
Last updated at 4:13 PM 21/04/2016 by allAgents

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Brookdale Property Management