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Brookdale are Peterborough's largest independent letting agent. Established 1989 we manage over 1100 rental properties solely in the Peterborough area. All of our properties are well managed and our landlords are very pleased to deal with a local, specialist Agent with expertise in our field. We have 13 staff and 5 with more than 20 years experience. We provide a rental guarantee to our Landlords which is not insurance based. Due to our excellent performance the vast majority of our properties c Read full description...Brookdale are Peterborough's largest independent letting agent. Established 1989 we manage over 1100 rental properties solely in the Peterborough area. All of our properties are well managed and our landlords are very pleased to deal with a local, specialist Agent with expertise in our field. We have 13 staff and 5 with more than 20 years experience. We provide a rental guarantee to our Landlords which is not insurance based. Due to our excellent performance the vast majority of our properties come from recommendations from satisfied landlords.
Brookdale Property Management

1144 Lincoln Road
Peterborough
Cambridgeshire
PE4 6BP
01733 327788

www.brookdale-pms.co.uk

Properties for Sale
Properties to Rent

“Great service...”

May 18,2019
Minithumbup
By: 'R.A.'
May 18,2019
0 people found
this helpful
All issues with the property were done in a short period of time, didn't to wait so long like from other agencies or landlords. Good service and quality....
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“The best choise...”

May 14,2019
Minithumbup
Julie
Magdalena
By: 'I.Uz'
May 14,2019
0 people found
this helpful
Absutely professinal services, very friendly staff and also very responsive. They found us a property much our criteria for less than 1 week even we did not have a permanent job at this moment....
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Comment on agent fees
Fair
Was this helpful? Yes

“Next-level service...”

May 13,2019
Minithumbup
Magdalena
Chloe
By: 'Harry'
May 13,2019
0 people found
this helpful
As a first time landlord, Brookdale held my hand through the hole process, from reviewing potential properties to advising on areas of Peterborough. Since then they have been on the ball with any regulations and necessary repairs. The tenants have been superb and I put ...
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Comment on agent fees
Good and well justified since the fee ban.
Was this helpful? Yes

“Great...”

May 11,2019
Minithumbup
Daniel
By: 'Tom'
May 11,2019
0 people found
this helpful
Great service. Cheapest fees in town. Really easy to work with and very helpful, not pushy either, it was a really smooth experience....
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Comment on agent fees
Best in town
Was this helpful? Yes

“Tenancy Peterborough...”

May 08,2019
Minithumbup
Richard
By: 'Tenant'
May 08,2019
0 people found
this helpful
Overall the service was good, Richard Burke was exceptional, but I´d strongly recommend to improve on the office team Customer service skills, when attending the office in Peterborough they made me feel as if tenants were second class citizens, not a smile, they did ...
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Comment on agent fees
Standard
Was this helpful? Yes
By: Mr Tomlinson
May 08, 2019
View all comments (1)
Thank you very much for your review. We are glad that you had a good tenancy and wish you well in the future. We apologise if you were not made to feel special when visiting our office, it is certainly not our wish to ever make customers feel unappreciated. ...

“Treat your home like their own...”

May 07,2019
Minithumbup
Magdalena
Julie
By: 'John Lovk'
May 07,2019
0 people found
this helpful
Brookdale have been the most professional and caring management company I have come across, All of the staff are responsive and treat your house as their own, The checks they do are second to none, Would recommend Brookdale management Peterbrough to anyone who is looking ...
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Comment on agent fees
Very competitive Agents fees
Was this helpful? Yes

“Always there to help...”

May 04,2019
Minithumbup
By: 'Mrs M'
May 04,2019
0 people found
this helpful
I have used Brookdale for the Ladybower 7 years to manage my property and they have always been there to help every step of the way. Finding tenants quickly, keeping up quality checks and always letting me know what state the property is in. They were ...
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Comment on agent fees
Fees were competitive
Was this helpful? Yes

“Excellent Agency...”

May 03,2019
Minithumbup
Martyna
Stef
By: 'Kamil'
May 03,2019
0 people found
this helpful
Very fast, helpfull and always making sure that all problems are solved. Brookdale Agency have amazing service no mater if you want a rent house or you have a issue with your place, They always response fast and cooperate with you ad high levels. I ...
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“.Very good all round experience. Staff were heloful and courteous at all times....”

Apr 29,2019
Minithumbup
Mike
By: 'Steven'
Apr 29,2019
0 people found
this helpful
Staff were very efficient in processing. Very clear in presenting information. Very prompt in respoding to queries. Very approachable. I will recommend highly....
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Comment on agent fees
Fair. Representative if market locally.
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“Easy and Hassle-free...”

Apr 29,2019
Minithumbup
Mike
Mikey
By: 'Alex'
Apr 29,2019
0 people found
this helpful
After seeing a house advertised to let on Rightmove, I spoke to Brookdale and arranged a viewing with Mikey. He met me at the house a few days later, and showed me around the property. Within a week I had signed all the necessary forms ...
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Comment on agent fees
Fees are standard for the area.
Was this helpful? Yes

“Mr...”

Apr 26,2019
Minithumbup
Mike
Julie
By: 'Del'
Apr 26,2019
0 people found
this helpful
House was just a stop gap as was having to rehouse urgently and only place that would let us move with pets...
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Comment on agent fees
Good
Was this helpful? Yes

“Professional and efficient...”

Apr 26,2019
Minithumbup
Chloe
By: 'Linda'
Apr 26,2019
0 people found
this helpful
I had 2 previous agents and neither were any good, Brookdale is in a league of its own compared to my previous experiences. I was recommended to them by a tenant in another property and do not regret this decision. They expect high standards of themselves, ...
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Comment on agent fees
When I signed with them 10 years ago, their fees were slightly above the previous agents. I suspect they still are, but have not compared them with others. I feel their fee is worth it!
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“Brilliant...”

Apr 25,2019
Minithumbup
By: 'Mo'
Apr 25,2019
0 people found
this helpful
Great customer service from start to finish. Always really helpful and good rates. Definitely recommended and fair. No issues what so ever....
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Comment on agent fees
good
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“Staff were always helpful...”

Apr 24,2019
Minithumbup
Martyna
By: 'Lindsay'
Apr 24,2019
0 people found
this helpful
Staff were always quick to act when something needed doing. Always friendly on the phone and quick to answer emails....
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Comment on agent fees
Good
Was this helpful? Yes

“The Best Agency...”

Apr 23,2019
Minithumbup
Daniel
By: 'viksan1988'
Apr 23,2019
0 people found
this helpful
Very correct, quick correspondence, rapid response to any problems and issues. We are with this agency from 1 year and a half and now we change house and again our choice is Brookdale. We recommend this Agency....
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Comment on agent fees
Everything is normal and correct.
Was this helpful? Yes

“Good communication...”

Apr 20,2019
Minithumbup
Richard
By: 'Chris'
Apr 20,2019
0 people found
this helpful
So far Brookdale have been very good at communicating everything regarding the property with me. Overall a very easy and painless experience, would recommend for first time renters....
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Comment on agent fees
Fees were reasonable.
Was this helpful? Yes

“Rental Survey...”

Apr 20,2019
Minithumbup
Conor
By: 'BrianD'
Apr 20,2019
0 people found
this helpful
Brookdale have managed this property since Sept 2011; although they have acted as agents on other properties of mine since Dec 2007. They have always been professional in managing the property, with regular property inspections and regular rental payments to me each month....
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Comment on agent fees
The agents fees were acceptable to me.
Was this helpful? Yes

“Letting...”

Apr 18,2019
Minithumbup
Mike
By: 'Pam'
Apr 18,2019
0 people found
this helpful
Found them to be very professional when letting property and we're hassle free. Dealt with any problem in a timely manner...
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“Responsive...”

Apr 18,2019
Minithumbup
Julie
By: 'Amanda'
Apr 18,2019
0 people found
this helpful
Brookdale were always quick to respond and we felt supported as tennents. We never had a problem and would fully recommend them!...
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Comment on agent fees
Good
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“So helpful!...”

Apr 17,2019
Minithumbup
Jessica W
Jessica W
By: 'HM19x'
Apr 17,2019
0 people found
this helpful
Me and my partner have just moved into our first home together. It was extremely daunting, so many questions to ask, and a hell of alot of worry. Brookdale made to whole move from start to finish so smooth. We looked at other properties but ...
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“Excellent service...”

Apr 13,2019
Minithumbup
Magdalena
Tracey
By: 'Sudharsan'
Apr 13,2019
0 people found
this helpful
Agent is very prompt, positive and response. Got excellent service from this agent from beginning to end. I definitely recommend this agent to all others....
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Comment on agent fees
Good
Was this helpful? Yes

“Proactive Service for Tenants and Landlords...”

Apr 13,2019
Minithumbup
Jessica W
By: 'ivylea'
Apr 13,2019
0 people found
this helpful
I have been using Brookdale for a number of years now and they provide an excellent service via helpful and knowledgeable staff who are keen to look after both their landlords and tenants Other agents that I have used in the past do not come ...
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Comment on agent fees
The fees are competitive in the current marketplace
Was this helpful? Yes

“Review title...”

Apr 12,2019
Minithumbdown
By: 'Claire'
Apr 12,2019
0 people found
this helpful
I found the agents extremely helpful and welcoming, they are quick to action any faults with the property I brought up....
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“Brookdale...”

Apr 08,2019
Minithumbup
Tracey
By: 'Kimey'
Apr 08,2019
0 people found
this helpful
I have been using Brookdale for a number of years now along with two other agents ( Brookdale don't cover the geography otherwise they would be doing everything for me). Overall, they provide an excellent service via helpful and knowledgeable staff who are keen to look ...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes

“Landlord review...”

Apr 08,2019
Minithumbup
Julie
By: 'Lou'
Apr 08,2019
0 people found
this helpful
We have been clients of Brookdale for years and i am consistently impressed by how well our property has been managed. When there has been a changeover, a new tenant has been lined up in advance so we have never had the property empty for ...
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Comment on agent fees
Fees are fine.
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“Efficient...”

Apr 08,2019
Minithumbup
Martyna
By: 'Mike and the guy that showed me the property'
Apr 08,2019
0 people found
this helpful
Efficient and very understanding. As a new person in the UK, the agency was very helpful. My settling into tge new country was very smooth...
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Comment on agent fees
Very Good
Was this helpful? Yes

“Reliable and Efficient Agents...”

Apr 07,2019
Minithumbup
Mike
Dave
By: 'Mrs H'
Apr 07,2019
0 people found
this helpful
Throughout use of Brookdale over the last 4 years, I have found them to be reliable and efficient. They are always able to advise appropriate courses of action, records are provided in a user-friendly format, their tenant choice has worked well. I would happily recommend them ...
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Comment on agent fees
Fair fee structure
Was this helpful? Yes

“Chloe has been outstanding! Mikey also very helpful....”

Apr 06,2019
Minithumbup
Chloe
Mikey
By: 'Gemma'
Apr 06,2019
0 people found
this helpful
From day one Chloe has gone above and beyond to help my son and I secure our home and ensure our move was as smooth as possible. She explained everything regarding my tenancy t the begining and since moving in anytime I have contacted Brookdale ...
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Comment on agent fees
In line with other agents
Was this helpful? Yes

“Extremely good and professional...”

Apr 05,2019
Minithumbdown
Conor
By: 'Nathan'
Apr 05,2019
0 people found
this helpful
Has been a very easy move into my property and Any quireies I have had have been sorted extremely quick and professionally....
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Comment on agent fees
Bad
Was this helpful? Yes

“Brookfield Review...”

Apr 01,2019
Minithumbup
Daniel
By: 'Rosemary'
Apr 01,2019
0 people found
this helpful
Brookdale Properties agents that I dealt with were all helpful and professional. From the beginning when looking for a property to rent to the day we vacated the premises. Courtesy call to follow up to make sure we had received our deposit back. Thank you ...
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Was this helpful? Yes
Areas covered
  • PE1
  • PE2
  • PE3
  • PE4
  • PE5
  • PE6
  • PE7
  • PE10

ARLA NLA DPS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
180 3 209 7 0 0 0 0 12 3

Fees

Our fees are competitive and will be explained in full to you before you book a viewing or valuation with us with us.
Last updated at 21/04/2016, 4:13 PM by allAgents

Complaints Procedure

If we receive any complaints these are passed to the office managers who will call or e-mail the client to look into all matters they raise.
Last updated at 4:13 PM 21/04/2016 by allAgents
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