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    Mike
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    Dave
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    Julie
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    Daniel
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    Richard
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    Magdalena
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Brookdale are Peterborough's largest independent letting agent. Established 1989 we manage over 1100 rental properties solely in the Peterborough area. All of our properties are well managed and our landlords are very pleased to deal with a local, specialist Agent with expertise in our field. We have 13 staff and 5 with more than 20 years experience. We provide a rental guarantee to our Landlords which is not insurance based. Due to our excellent performance the vast majority of our properties c Read full description...Brookdale are Peterborough's largest independent letting agent. Established 1989 we manage over 1100 rental properties solely in the Peterborough area. All of our properties are well managed and our landlords are very pleased to deal with a local, specialist Agent with expertise in our field. We have 13 staff and 5 with more than 20 years experience. We provide a rental guarantee to our Landlords which is not insurance based. Due to our excellent performance the vast majority of our properties come from recommendations from satisfied landlords.
Brookdale Property Management

1144 Lincoln Road
Peterborough
Cambridgeshire
PE4 6BP
01733 327788

www.brookdale-pms.co.uk

Properties for Sale
Properties to Rent

“ Very god on all counts... ”

Sep 23,2018
Minithumbup
Julie
By: 'JC'
Sep 23,2018
0 people found
this helpful
The services and advice Brookdale gives has always been excellent. We've used them for a couple of years now. As a new landlord they were superb. And they continue to deliver. We have in parallel used other letting agents so can make a direct ...
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“ Proactive and the go-to Property Agents in Peterborough.... ”

Sep 23,2018
Minithumbup
By: 'SJH'
Sep 23,2018
0 people found
this helpful
We have been with Brookdale for 18 years. They are proactive, know the market very well, get good tenants, are always ready to give advice and assistance, and have a genuine passion for their industry. As an example, when a tenant gives their 1-month Notice I ...
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Comment on agent fees
By being on top of the game in all aspects of Property Management, including software, they have streamlined the business and can keep costs to 10% (plus vat). Once tenant fees are abolished this will be a further challenge to all Agents.
Was this helpful? Yes

“ rental... ”

Sep 22,2018
Minithumbup
Mike
Tracey
By: 'aec'
Sep 22,2018
0 people found
this helpful
have been in property rental for 9 years and have moved to brookdale from another letting agent.my experience has been very good .i have regular and professional contact and my latest rental has gone like clockwork.i wish i had gone to them years ago ....
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Comment on agent fees
as i would expect
Was this helpful? Yes

“ Impeccable service... ”

Sep 22,2018
Minithumbup
Conor
Daniel
By: 'Sonia'
Sep 22,2018
0 people found
this helpful
When we purchased our first buy to let property 4 years ago we asked Brookdale to manage it for us. Our son had rented a property through them and had complained that they were very strict so we knew they would be perfect for us. We ...
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Comment on agent fees
The fees are in line with other agents in the area.
Was this helpful? Yes

“ Good communication... ”

Sep 22,2018
Minithumbup
Tracey
Daniel
By: 'Mark'
Sep 22,2018
0 people found
this helpful
Very easy to deal with All snags in my house have been sorted . The company has constantly been in touch and chasing things up ....
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“ Superb, professional service... ”

Sep 22,2018
Minithumbup
Mike
Julie
By: 'Carole Dale'
Sep 22,2018
0 people found
this helpful
Professional company who strive to achieve excellence from landlords and tenants. Any management issues were dealt with expeditiously. Extremely helpful and supportive at the end of my tenancy. I would highly recommend Brookdale Property Management for all Property lettings....
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Comment on agent fees
Reasonable
Was this helpful? Yes

“ General... ”

Sep 22,2018
Minithumbup
Mike
Magdalena
By: 'Peter Harrington, London'
Sep 22,2018
0 people found
this helpful
My colleagues and I have used Brookdale for property management services for over 14 years. The service that we have received from all the staff at Brookdale has been truly excellent throughout this period and we have enjoyed peace of mind in the knowledge that Brookdale ...
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Comment on agent fees
The fee rates are open, completely transparent, and very good. There no 'supplementary' charges.
Was this helpful? Yes

“ Efficient office... ”

Sep 20,2018
Minithumbup
Tracey
Magdalena
By: 'Mrs H'
Sep 20,2018
0 people found
this helpful
All my dealings with the Peterborough office have been dealt with efficiently and quickly. Staff are always polite and friendly making the whole process of renting for the first time, easy with everything explained fully....
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“ Positive experience as tenants... ”

Sep 19,2018
Minithumbup
Martyna
Stefanie
By: 'Paul S'
Sep 19,2018
0 people found
this helpful
We were tenants with Brookdale Property Management for 7 years and we were always happy with the service we received. Any maintenance issues were always resolved within a timely manner and any communications always had plenty of notice (inspections, gas safety checks, etc). Very happy with ...
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Comment on agent fees
In line with other agents in the area.
Was this helpful? Yes

“ Professional and they get the job done... ”

Sep 19,2018
Minithumbup
Mikey
Magdalena
By: 'Emilio Pepe'
Sep 19,2018
0 people found
this helpful
Made the whole switch a pleasurable experience,deal with matters really quickly, and effectively,always calling to make sure everything is ok so yes a massive thumbs up!...
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Comment on agent fees
Acceptable
Was this helpful? Yes

“ Director Dave Curtis was professional, efficient and helpful. I would happily recommend Brookdale Property Management.... ”

Sep 18,2018
Minithumbup
Dave
By: 'clarems'
Sep 18,2018
0 people found
this helpful
I dealt with Dave Curtis, director at Brookdale Property Management. He was professional, efficient and insightful, no doubt as a consequence of many years in the field. I would have no hesitation in recommending Brookdale Property Management to any of my property investor colleagues....
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Comment on agent fees
Their fees are very fair.
Was this helpful? Yes

“ Good service to Landlords and Tenants... ”

Sep 17,2018
Minithumbup
Jessica
By: 'Owner 2'
Sep 17,2018
0 people found
this helpful
After a poor experience with a different agent we went with Brookdale after hearing three recommendations from separate people rating them. We have not been disappointed....
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Comment on agent fees
Reasonable for both tenant and LL
Was this helpful? Yes

“ Brilliant, professional, and make property rental so much easier.... ”

Sep 14,2018
Minithumbup
Mike
By: 'halfpenny'
Sep 14,2018
0 people found
this helpful
I have been using Brookdale Property Management for 22 years now have always found them to be outstandingly good at what they do. They are professional, polite and pleasant to work with. They answer the phone straight away when you ring, no waiting in phone queues. ...
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Comment on agent fees
The fees are correct for the work.
Was this helpful? Yes

“ Excellence as standard!... ”

Sep 10,2018
Minithumbup
Mike
Paul
By: 'Babycatz'
Sep 10,2018
0 people found
this helpful
Brookdale Property Management have been looking after my 6 properties for 5 years and they have done a fantastic job and I highly recommended them. Definitely a 5 star company! Mike Tomlinson is extremely knowledgable & has given us great advice, not only on what & where to ...
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Comment on agent fees
Not the cheapest agent in Peterborough, but they are in my opinion the best- well worth that little bit extra for total peace of mind.
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“ quick and efficient... ”

Sep 09,2018
Minithumbup
Tracey
Martyna
By: 'Sarah B'
Sep 09,2018
0 people found
this helpful
all paper work was done on the day and was quick and simple. Any problems ive had so far (only been in the property a few weeks) have been dealt with quickly. all staff ive dealt with so far have been friendly and helpful....
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Comment on agent fees
reasonable
Was this helpful? Yes

“ Moving into a new house... ”

Sep 07,2018
Minithumbup
Conor
By: 'Natasha'
Sep 07,2018
0 people found
this helpful
The move itself went very well and we found your staff extremely helpful. When we had a couple of problems the communication was quick and we were kept advised....
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Comment on agent fees
About the same as other agents
Was this helpful? Yes

“ Tenants are of least importance!... ”

Sep 06,2018
Minithumbup
Jessica
By: 'Someone from the inside'
Sep 06,2018
1 people found
this helpful
Whilst they are a good agent and do a lot for you as a tenant, you will pay for it! They are biased towards Landlords and themselves; yearly rent increases are an example of this, some of which are quite unreasonable. So be aware!...
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Was this helpful? Yes
By: Michael
Sep 07, 2018
View all comments (1)
Thank you very much for your review and your kind comments about our service to you. We try very hard to look after tenants. With regard to the rent, rent levels are dictated by the market and at the moment there are too few properties and too many tenants looking for them, which is pushing up rents. This is the result of the Government's policy which does not encourage new landlords to come into the market. it is not the fault of Brookdale ! All of our rents are reviewed with our landlords who ...

“ Great experience... ”

Sep 06,2018
Minithumbup
Conor
By: 'John Glanville'
Sep 06,2018
0 people found
this helpful
I have used Brookdale for several years now and have no hesitation in giving a '5 star' rating. All staff are extremely efficient and helpful, any issues are dealt with in a timely manner, and sound advise always given. No complaints or adverse comments at all ...
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Comment on agent fees
Fees at reasonable level.
Was this helpful? Yes

“ Good communication... ”

Aug 31,2018
Minithumbup
Conor
By: 'Anna Borecka'
Aug 31,2018
0 people found
this helpful
Brookdale are a very professional, and take care of their tenants. Issues are dealt with with speed and competence. Communication is excellent....
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Comment on agent fees
Good
Was this helpful? Yes

“ Satisfied with the agency... ”

Aug 31,2018
Minithumbup
Tracey
Stefanie
By: 'Ramana Harika'
Aug 31,2018
0 people found
this helpful
We are satisfied on the timely response always from the agency to make the things go smoother. Appreciate the hard work....
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“ Very Good... ”

Aug 31,2018
Minithumbup
Julie
Dave
By: 'Ena'
Aug 31,2018
0 people found
this helpful
Good approach at the first sight onwards,keeping customers satisfaction upfront,uptodate between landlord and tenant.Regular follow up after the tenancy.Reasonable tenancy fee....
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Comment on agent fees
Good
Was this helpful? Yes

“ Excellent... ”

Aug 28,2018
Minithumbup
By: 'Kwright'
Aug 28,2018
0 people found
this helpful
Very responsive and great service. I've had no issues at all and all my queries we're answered straight away...
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Comment on agent fees
Good
Was this helpful? Yes

“ 5 Star Service... ”

Aug 27,2018
Minithumbup
Mike
By: 'Sidhu Properties'
Aug 27,2018
0 people found
this helpful
Brookdale are one of the best agents we have come across. They are very professional and always keep us informed about our property and any legislation or news we need to know about. Always a great service and whenever we need advice they are always ...
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Comment on agent fees
We think 10% is reasonable for managing the property. Tenant find fee is slightly high compared to other agents.
Was this helpful? Yes

“ 100% Recommend... ”

Aug 25,2018
Minithumbup
By: 'Baino_Sydney'
Aug 25,2018
0 people found
this helpful
I have been with Brookdale for over 10 years, and throughout that time they have exceeded expectations totally. They proved me with regular updates regarding my property and I know 100% that they attend to any issues immediately. They only recommend property maintenance when it is needed ...
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Comment on agent fees
Fair
Was this helpful? Yes

“ Very professional service... ”

Aug 25,2018
Minithumbup
By: 'Can't speak highly enough.'
Aug 25,2018
0 people found
this helpful
I have dealt with Brookdale for in excess of 10 years. During this time I have found them very much on the ball, their knowledge of the process and the legal intricacies is very high and if they need to check they will. A very reliable ...
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Comment on agent fees
Not cheap but you get what you pay for. Well worh it in my view.
Was this helpful? Yes

“ Agent responsible... ”

Aug 25,2018
Minithumbup
Mikey
By: 'Joana'
Aug 25,2018
1 people found
this helpful
The agent was always available, always pick up the phone or call back. quick answer to all my questions Really helpful even to the small details....
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“ Would be pleased to recommend... ”

Aug 23,2018
Minithumbup
By: 'Amanda Chappell'
Aug 23,2018
0 people found
this helpful
Extremely happy with Brookdale Property Management. Very professional, efficient and thorough in all their processes and policies. Very easy to communicate with and very prompt with their promises....
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Comment on agent fees
They were competitive and flexible to my preferences
Was this helpful? Yes

“ Tenant Review... ”

Aug 21,2018
Minithumbup
Julie
By: 'Toni B'
Aug 21,2018
0 people found
this helpful
I have been a tenant with Brookdale Property Management for many years, they are professional, efficient, and take care of their tenants. Issues are dealt with with speed and competence. Communication is excellent. I have regular contact with Julie Burke who is a pleasure to ...
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Comment on agent fees
Average Fees.
Was this helpful? Yes

“ Very efficient and effective service as well as being friendly and helpful. They always answered my questions and nothing was to much.... ”

Aug 20,2018
Minithumbup
Richard
By: 'Marcia'
Aug 20,2018
0 people found
this helpful
Efficient and effective service. The staff are knowledgeable, helpful and friendly. I'd happily recommend Brookdale to family and friends....
read full review
Comment on agent fees
A lot of service for an affordable fee.
Was this helpful? Yes

“ Letting Agency... ”

Aug 20,2018
Minithumbup
Mike
Julie
By: 'S&J Pryor'
Aug 20,2018
0 people found
this helpful
We telephoned Brookdale as we were interested in purchasing a buy to let property in the area, and had seen there positive reviews. We found this company to be extremely helpful, and made the complete process smooth running and stress free. We had a tenant ...
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Comment on agent fees
competitive fee charged
Was this helpful? Yes
Areas covered
  • PE1
  • PE2
  • PE3
  • PE4
  • PE5
  • PE6
  • PE7
  • PE10

ARLA NLA DPS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
117 3 104 3 0 0 0 0 9 3

Agent Fees

Our fees are competitive and will be explained in full to you before you book a viewing or valuation with us with us.
Last updated at 4:13 PM 21/04/2016 by allAgents

Complaints Procedure

If we receive any complaints these are passed to the office managers who will call or e-mail the client to look into all matters they raise.
Last updated at 4:13 PM 21/04/2016 by allAgents
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