Assessed as the leading Estate Agency in their area by the world's leading relocation company, Brockenhurst are proud to be longstanding members of the Home Sale Network. You are assured of an excelle Read full description...Assessed as the leading Estate Agency in their area by the world's leading relocation company, Brockenhurst are proud to be longstanding members of the Home Sale Network. You are assured of an excellent and professional service throughout the buying and selling process and an unmatched marketing program with approximately 720 computer-linked Home Sale Network offices throughout the country.
 
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Jul 19,2016
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Jul 19,2016
0 people found
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The girl agent showed me the two bedrooms flat was known nothing about the flat and she said if you want to know anything call to the manager .HELPLESS. The manager was rude very very very bad service .we are dealing a 4 hundred thousand pounds flat not a bar of chocolate. Horrible...
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Jan 14,2015
Minithumbdown
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Jan 14,2015
1 people found
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Hi, couple of learning while dealing with the this agent: a. do not pay any advance or deposit unless you signed paper work b. very poor client service and have no accountability....
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What agent could do to change your mind?
Hi, couple of learning while dealing with the this agent: a. do not pay any advance or deposit unless you signed paper work b. very poor client service and have no accountability.
Comment on agent fees
Poor
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May 06,2014
Minithumbdown
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May 06,2014
1 people found
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Beware! Brockenhurst estate agents on station rd. Harrow. Worst estate agents. Let my flat out through them. Tennets messed up the place. Left without paying 2 months rent. 2nd time rakesh (the owner) convinced me to rent through him again. Similar thing happened again. Now does not want to return the balance commission money. Mariam who works for him is a very sweet and charming young lady who works very diligently but alas! She has to follow her boss's orders and in turn always ends up in a so...
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What agent could do to change your mind?
Obviously he does not vet the tennent properly and he needs to be very professional also.
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By: Roni
Sep 07, 2014
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To whom it may concern, Firstly as a partner in the business I would like to offer our sincere apologies if you have not been happy with the service you have received. Secondly I would also like to take this opportunity to clarify a few points. Rakesh is no longer an active partner in the business and as a result has not been involved in any negotiations with landlords or tenants since November 2013. We also have no recollection of a tenant ruining a property and failing to pay rent and a re....
Feb 26,2014
Minithumbdown
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Feb 26,2014
1 people found
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My partner and I thankfully dodged a bullet with Brockenhurst. Went for several viewings with various members of staff and was lied to by every one of them concerning the quality of properties, cost of fees, etc. Extortionate fees - we rent a property that was initially advertised by both Castles and Brockenhurst and the feese are half as much with Castles. Furthermore, despite the fact that Castles now manage the property, my partner has received several calls from Brockenhurst demanding th...
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Nov 15,2013
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Nov 15,2013
3 people found
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This is a warning to anyone who has the misfortune of living next door to a house rented out by Brockenhurst estate agent - MOVE! I live next door to a property that has been let out since February 2013 and Brockenhurst Estate Agents are the lettings agent. The first tenants turned out to be terrible neighbours yet despite us making over 40 separate complaints of noise and anti social behaviour, Brockenhursts claimed the tenants had not violated any of their lease agreement and the managing di...
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What agent could do to change your mind?
To take complaints seriously rather than ignoring letters and emails unless threatened with legal action. To get off their backsides and actually look into complaints properly rather than sit in the office and make a few calls or fire off the odd email or two. To stop being rude, dismissive and patronising. And not to think that anyone who makes a genuine and valid complaint as an idiot. In short, to actually care about the community they are making a great deal of money out of.
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Jul 09,2012
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Jul 09,2012
7 people found
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I've had the worst experience with Brockenhurst. I am a landlord & have been for many years. The last few years with Brockenhurst have been dreadful & I totally agree with the previous comments regarding their attitude especially Delia. I am now three weeks on waiting for a reply to an email & one week on from a reminder email. I do not believe they provide a full management service, in fact far from it. I have asked for copies of invoices for work that I've been charged over the odd...
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Apr 16,2012
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Apr 16,2012
7 people found
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Rackesh made me sign up a one year tenancy with some tenants despite my insistence I wanted to try them for six months initially. He made me pay a whole year's commission and assured me If things did not work out, I could get my balance back prorata after six months. His very words were "that is what the six months break clause is for". The tenants turned out to be "tenants from hell". He supported them each time they violated a part of the tenancy agreement. Even after they...
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What agent could do to change your mind?
I would like my money back, but Nothing will make me use their services again because of his attitude.
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Jan 13,2012
Minithumbdown
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Jan 13,2012
11 people found
this helpful
BROCKENHURST THE WORST ESTATE AGENT ESPECIALLY ANDOVER Andover Estate Agents, never in my life have I had to deal with such unprofessional laxidasical people in my life, apart from being lazy, never returning people's calls they are probably the worst Estate agents I have ever come across. My advice do not rent or buy a property through these people if you do avoid Delia, Michelle, Clare Blayden, quite how these women keep their jobs is beyond me. They do not respond to any emails, any proble...
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Jul 30,2009
Minithumbdown
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Jul 30,2009
8 people found
this helpful
Absolute nightmare with these people, only dealt with the Andover branch so this this isnt a blanket moan about the others, however myself and my partner were left in a situation where we didnt even know if we could move into the property a week before we were due to move out of our last home. They refused a credit check for my partners garaunture without even checking with the credit agaent, also they charged us a ...
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Jul 14,2009
Minithumbdown
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Jul 14,2009
5 people found
this helpful
This started off 2 years ago when my other half called the estate agent (Owner)regarding moving on the date we were supposed to and he kept on playing games with us and as a result we were in a panic situation since we wanted to move in on the proposed date or else we would be out of the previous property. He was very rude and his behaviour was absolutely unjustified when being confronted for this. Secondly we moved in to know that the boiler was not working so for 2 days during the winter w...
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Lettings
3 London Street, Andover SP10 2NU
(1)
Ludgershall
17-19 Tidworth Road, Ludgershall SP11 9QD
(1)
Office 1
1 London Street, Andover SP10 2NU
(1)
show all branches (5)
Overton
25b High Street, Overton RG25 3HB
(0)
Whitchurch
3 Winchester Street, Whitchurch RG28 7AH
(1)

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