90% sales valuation accuracy
100% sales fee satisfaction
Established in 1992 Brock Taylor is a multi award winning independent estate agent. The company is based in Horsham, West Sussex and deal with a full range of property services; including residential sales, residential lettings, property management, land sales, new homes and auctions. The company covers a broad region of central ...
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Established in 1992 Brock Taylor is a multi award winning independent estate agent. The company is based in Horsham, West Sussex and deal with a full range of property services; including residential sales, residential lettings, property management, land sales, new homes and auctions. The company covers a broad region of central Sussex and are market leaders with an excellent reputation, gained through years of customer service. The friendly team at the office are available extended hours, with the office open 7 days a week and offers free market valuations.
Latest Reviews
View all Reviews 138
Featured Review
a
reviewed by 'Holly Peppiatt'
Featured Review
a
reviewed by 'Sarah'
Featured Review
a
reviewed by 'Julie Massey'
Featured Review
a
reviewed by 'SellerD&KH'
Featured Review
a
reviewed by 'Dizzee'
19th May 2020
reviewed by 'Chatter Singh'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 90% | 100% | £232,000 | £750,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 21 | 1 | 40 | 1 | 58 | 0 | 12 | 0 | 4 | 1 |
Areas covered
- RH12
- RH13
- RH14
- RH5
- RH20
Address
2 East Street
Horsham
West Sussex
RH12 1HL
01403 272022
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Members of
Rankings
Latest Properties
No Properties
Images & Videos
Featured Review
a
Jan 17,2014
Jan 17,2014
4
people found
this helpful
this helpful
I have just exchanged on my first property and will be collecting the keys in two weeks, I am extremely excited! I just wanted to say a huge thank you to Vic Patel for all his help, I had found a flat I liked the ...
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Jul 11,2013
Jul 11,2013
2
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Well what can I say, I signed up with Brock Taylor after managing to get released from a contract with another agent (who were dreadful) and I am now seeing the kind of service I should be getting.
Whenever I call the office, the staff ...
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Nov 13,2012
Nov 13,2012
8
people found
this helpful
this helpful
My initial contact was positive and the Agent was enthusiastic about marketing my home. I was impressed with the first assessment visit, where the Agent (who seemed very young to me!) was very professional and at the same time natural and genuine. There was room ...
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Dec 05, 2012
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Hi Julie. Thank you for your kind words (especially about my youthful appearance). However I can reassure you, as well as any other readers that I have a wealth of experience and have been at Brock Taylor for over 6 years. Once again thank you for your support. ...
Featured Review
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Aug 12,2015
Aug 12,2015
0
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this helpful
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In April we found a property to buy through Brock Taylor. Sadly as we were unable to sell our own property near Dorking, we couldn't proceed with the purchase. (Our house had been on the market at this time for 2 months without a single viewing, ...
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Jul 26,2012
Jul 26,2012
13
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I have just moved into a house with brock taylor as a tenant and I am very pleased with how everything went. We veiwed the property with Daniel Wood, and immediatly knew that we wanted it, we gave him a holiding fee and from there ...
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May 19,2020
May 19,2020
0
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The Tenant Fees Act 2019 bans cleaning fees if tenants leave the property in the same condition as it was they moved in, after taking into account fair wear and tear
Brock Taylor insist they will make a £300 charge for professional cleaning even before tenants have ...
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Sep 22,2019
Sep 22,2019
0
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Still tied in with them for another month despite taking my house off the market with them. 1 viewing in 3 months - and no feedback, even from the agent who did the viewing until I had chased this for 2 weeks. The agents only viewed my property ...
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Jun 13,2017
Jun 13,2017
0
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Excellent, helpful, efficient, friendly staff! Can't fault them. In fact, I want to praise them especially the property management staff. No issue in recommending them. I'm a tenant and they've always been so helpful to me....
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Feb 03,2017
Feb 03,2017
0
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Brock Taylor provided an efficient and quick sale with my property. Richard in sales progression was excellent , his input resulted in a very quick completion and I am very grateful to him for that . I would not hesitate to recommend Brock Taylor to other prospective ...
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Comment on agent fees
Well worth the fees.
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Nov 17,2015
Nov 17,2015
0
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My house was sold by "Open House" which resulted in a higher than expected final sale price. Brock Taylor kept me informed at all stages of the process and were professional, friendly and business-like throughout....
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Sep 17,2015
Sep 17,2015
0
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Our property was on the market with another local agent for 6 months. We had not received any offers even after dropping the price, and had very limited viewings. The property was a 2 bedroom terrace in an ideal location in Horsham. We'd also been renting the ...
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Aug 26,2015
Aug 26,2015
0
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I FOUND THE TEAM TO BE PROFESSIONAL AND PERSONAL IN THEIR DEALINGS, KEEPING ME WELL INFORMED AND ADOPTING A PROACTIVE STANCE...
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Comment on agent fees
In line with market conditions
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Aug 19,2015
Aug 19,2015
1
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Couldn't of had a better experience with Brock Taylor. They were fast reliable and kept me informed through the whole sales process. After having my house on the market for a few months without any interest. I went to them and they sold it within ...
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Aug 04,2015
Aug 04,2015
0
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Brock Taylor have made the process of letting my property very easy, clarifying every point where I needed help. Susannah has been very efficient and has always answered emails promptly giving an immediate confidence in the Agency. Many thanks....
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Jul 18,2015
Jul 18,2015
1
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We would like to say how professional Craig Winser has been throughout our dealings with Brock Taylor. From the first phone call to the office Craig has been exceptionally helpful. He has always made sure he was available to accompany us to our viewings. He ...
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Jul 16,2015
Jul 16,2015
0
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The whole process with Brock Taylor was very professional and helpful - much better than my previous experience with lettings agents.
Suzanna was flexible and professional in her approach and as helpful as possible throughout the process. After viewing the property on the Wednesday we ...
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Jul 10,2015
Jul 10,2015
0
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I have recently rented through Brock Taylor and after a bad experience with a previous letting agent my faith has fully been restored in Estate agents! Suzanna made everything clear and simple and kept us updated throughout the process. The house is lovely and we ...
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Comment on agent fees
Very respasonable.
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Jun 25,2015
Jun 25,2015
1
people found
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I cannot say how extremely helpful Craig Winser has been from the first time we just met him for house viewing, he was extremely helpful courteous, professional and taken care of us all throughout this process ,where I have felt he has stepped beyond his ...
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Jun 24,2015
Jun 24,2015
0
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I have to say I have been very impressed with Suzannah. She has always been really helpful, and really quick to get back to me with answers to my questions. 10/10!!!...
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Jun 22,2015
Jun 22,2015
0
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We found at good quality flat for rent through Brock Taylor in Horsham and the customer service during the negotiation was very good. All our questions and needs were satisfied and everything went smooth.
Also, we were advise with enough anticipation that a couple of ...
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Jun 13,2015
Jun 13,2015
1
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My first experience of letting a property. Everything was explained. Brock Taylor's property manager Jason recommended people to do the bits of work required to prepare the property for letting out, and we had a tenant found within just a couple of days of putting ...
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Jun 12,2015
Jun 12,2015
1
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Brock Taylor made the process of selling quite painless. They were always contactable and every member of staff that that we dealt with was very helpful and positive. All requests were quickly acted upon and nothing was too much trouble....
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Jun 09,2015
Jun 09,2015
0
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I couldn't fault Josh and his team at all with the excellent service they provided in helping us sell our house. They made everything seem so straight forward and every interaction we had with the team was best described as 'brilliant service with a smile'. ...
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Jun 05,2015
Jun 05,2015
1
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I recently rented a property through Brook Taylor and dealt with Suzanna Evershed. Suzanna was fantastic! Informative, knowledgably and nothing was too much trouble for her. Really refreshing to have such a helpful estate agent having had bad experiences in the past. Thank you Suzanna ...
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Jun 05,2015
Jun 05,2015
0
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Susannah was amazing at finding the right property for us and made the whole process so easy. She was a pleasure to deal with throughout, I would not hesitate to recommend her and Brock Taylor to my friends....
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May 25,2015
May 25,2015
1
people found
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Thank you Brock Taylor for all your hard work: you are truly excellent. Preparation for David Saunders' first visit was extremely thorough and we had no hesitation in asking B-T to act for us. The sales details were clear and concise, and the photographs showed ...
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Comment on agent fees
Worth every penny!
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Dec 15,2014
Dec 15,2014
0
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I needed a property urgently at short notice and it was organised for me with high efficiency. all details were made available to me in order for things to go very smoothly. I would definitely recommend this agent....
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Dec 08,2014
Dec 08,2014
0
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As this was our first experience of letting we were uncertain as to the process and how we would feel about using a letting agent. We used Brock Taylor when we purchased our house in 2002 so decided to speak to them first. It was definitely ...
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Dec 08,2014
Dec 08,2014
0
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My East London based family and I decided to move to Horsham to give our infant son a better quality of life. While searching for available properties online I came across our new house and knew instantly it was the one for us. It was ...
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Nov 18,2014
Nov 18,2014
0
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My wife and I recently bought our first property via Brock Taylor. Once we let them know we were looking for a property they were very pro-active and friendly in finding us a suitable place. We were shown around our new house and all of ...
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Nov 17,2014
Nov 17,2014
0
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I was very satisfied with the efficient and friendly service provided by all members of Brock Taylor staff with whom I dealt, and in particular Richard Evans who handled the final stages and completion of sale of my property....
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Nov 02,2014
Nov 02,2014
0
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Excellent agency to deal with and very professional staff always available and there to help you. As a current tenant I would definitely recommend them....
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Oct 31,2014
Oct 31,2014
0
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I recently moved into a flat let by Brock Taylor and the whole experience from start to finish was a very stress free and pleasant one! I have been most impressed by the communication and each time I have had a query and sent an ...
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Oct 12,2014
Oct 12,2014
0
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Good communication and very helpful! Only negatives that the rent was more than advertised price, inventory/check in was lacking and property not professionally cleaned. Would recommend!...
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Oct 14, 2014
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Thank you for your review, I am pleased you are happy with the service provided by Brock Taylor. If you could please contact us direct in regards to what you felt was lacking with the inventory/check in so that we can pass on your feedback to the external company. Many thanks. ...
Sep 30,2014
Sep 30,2014
0
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We rented our current Apartment via Brock Taylor recently. From the start Suzanna was informative and quick to respond to any questions we had, everything was explained to us. To be honest i cant fault them....
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Comment on agent fees
i think the fees were a little above what i paid for my last apartment, which was roughly the same size.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Brock Taylor is a member of both The Property Ombudsman and National Association of estate agents and follow the principals and guidelines of these organisations. We have a detailed, written complaints procedure that is available on request from the office. However we always like to deal, and hopefully resolve, any issues swiftly, therefore if you have any aspect of our service that you wish to discuss pleas contact the office for immediate attention and assistance.
Last updated at 2:22 PM 01/11/2017 by allAgents
Best Letting Agent in Horsham 
Best Estate Agent in Horsham 
