The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.8/5, 273 Reviews
95% Recommended
87% sales valuation accuracy
95% sales fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 87.00% | 95.00% | £45,000 | £25,700,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 1 | 1 | 0 | 81 | 2 | 166 | 5 | 7 | 6 |
British Homesellers
Suite 5 Arquen House, 4-6 Spicer Street, St Albans, Hertfordshire
AL3 4PQ
01727 861 580




By : 'Taylor'
Branch : St Albans, Suite 5 Arquen House, 4-6 Spicer Street
Services : Sales (As a Buyer)
Sold price : £120000
Would you recommend ? : Yes
Postcode : NE61
I was very impressed with the experience and would definitely recommend. Throughout our purchase all staff we spoke to were extremely helpful and friendly. We never had any issues trying to contact British homesellers and somebody was always available at the end of the phone. Charles was extremely ... Read Full Review

By : 'Kirsty'
Branch : St Albans, Suite 5 Arquen House, 4-6 Spicer Street
Services : Sales (As a Buyer)
Sold price : £135000
Would you recommend ? : Yes
Postcode : HD8
I was very impressed with the service I received from the advisor Alex Clendon. He was very professional and courteous throughout. He always contacted me when he said he would and replied to every email quickly with an answer to every question. Because of this service I would consider using ... Read Full Review

By : 'Oonagh'
Branch : St Albans, Suite 5 Arquen House, 4-6 Spicer Street
Services : Sales (As a Buyer)
Sold price : £172500
Would you recommend ? : Yes
Postcode : B60
Really friendly service, easy to contact and great communication. I am a first time buyer and Alex made the process really easy for me and by also providing contacts for solicitor. Highly ... Read Full Review


By : 'Marzan'
Branch : St Albans, Suite 5 Arquen House, 4-6 Spicer Street
Services : Sales (As a Buyer)
Sold price : £455000
Would you recommend ? : Yes
Postcode : RM1
We viewed the house which was love at first sight! We called British Homesellers after the viewing and made our offer to Alex Clendon, he posed our offer to the vendors and within 45 minutes we received a call back stating our offer was accepted and that the property would be taken off the market. ... Read Full Review
By : 'Amy'
Branch : St Albans, Suite 5 Arquen House, 4-6 Spicer Street
Services : Sales (As a Buyer)
Sold price : £105000
Would you recommend ? : Yes
Postcode : S70
friendly service always willing to help. great communication and always around to answer any questions. would recommend them to ... Read Full Review

By : 'Charlie'
Branch : St Albans, Suite 5 Arquen House, 4-6 Spicer Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : NR11
My experience was rather watered down due to covid-19 but the team at British home buyers were fantastic throughout. Everyone I dealt with were so polite and passionate about their job and it made the experience as good as it could have been giving the circumstances. Extra compliments to Charles ... Read Full Review
By : 'Barbara'
Branch : St Albans, Suite 5 Arquen House, 4-6 Spicer Street
Services : Sales (As a Buyer)
Sold price : £87000
Would you recommend ? : Yes
Postcode : DH8
Although everything had to be done via email and phonecalls, due to Covid restrictions, the staff I dealt with were always very prompt with their replys and very helpful, I particularly liked the text message being sent with all the necessary details I needed to view the ... Read Full Review


By : 'PAUL'
Branch : St Albans, Suite 5 Arquen House, 4-6 Spicer Street
Services : Sales (As a Vendor)
Sold price : £391000
Would you recommend ? : Yes
Postcode : S26
Charles & William sold our house very quickly and this was the start of COVID-19 - no viewings just virtual - nothing was to much trouble - kept us informed throughout the process - fantastic Thanks Paul & ... Read Full Review


By : 'Malcolm'
Branch : St Albans, Suite 5 Arquen House, 4-6 Spicer Street
Services : Sales (As a Buyer)
Sold price : £391000
Would you recommend ? : Yes
Postcode : LE9
We were amazed to find that British Home Sellers made contact with us more frequently than our agent selling our home. Buying a home is such a stressful time but we were helped all the way by Charles Gale at British Home Sellers from start to finish. The team at British Home Sellers seem to take ... Read Full Review

By : 'Emily'
Branch : St Albans, Suite 5 Arquen House, 4-6 Spicer Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : WV10
Really good service from the whole team but Robert in particular! Really on the ball and great at moving things ... Read Full Review
By : 'Angela'
Branch : St Albans, Suite 5 Arquen House, 4-6 Spicer Street
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : NG7
We were ready and packed to move within 2 weeks. Not heard anything from British Homesellers. Contacted our solicitor who found out that the owners had changed their mind about selling. Not informed by British Homeseller. The estate agent rarely answered his phone or replied to emails. Cost us ... Read Full Review
By : Charlie Simpson
22 Jul 2020Dear Angela, Thank you for the review, we are sorry to hear what has happened here. What you have described as happened should never have happened, and I want to look into this for you to find out ...
By : 'Mark'
Branch : St Albans, Suite 5 Arquen House, 4-6 Spicer Street
Services : Sales (As a Vendor)
Sold price : £475000
Would you recommend ? : Yes
Postcode : N4
My experience extends to two weeks being on the market with British Homesellers, I did not sell following COVID-19 and the drop in activity, I instead decided to take my property off the market. However in my experience British Homesellers have come by nothing short of outstanding. From my original ... Read Full Review
By : 'Chloe'
Branch : St Albans, Suite 5 Arquen House, 4-6 Spicer Street
Services : Sales (Prospective Vendor/Buyer)
Sold price : £150000
Would you recommend ? : No
Postcode : NE3
Despite priding themselves on how quick they can sell, they seemed to be in no rush to respond to or follow up on correspondence with potential buyers. Their customer service was absolutely not to the standard expected when going through the process of buying a house and thusly I will not deal with ... Read Full Review
By : Charlie Simpson
12 Mar 2020Dear Chloe, Thank you for the review, we are so sorry that to hear you didn’t have a great experience with us. We do really all care about providing a great service, and doing everything we...


By : 'Susan'
Branch : St Albans, Suite 5 Arquen House, 4-6 Spicer Street
Services : Sales (As a Vendor)
Sold price : £365
Would you recommend ? : Yes
Postcode : RM16
Wow, what a company they really are unbelievable in this age of little customer service. They have a great team who are always only a phone call away 7 days a week and from initial contact and through every stage until completion they were always available to assist and support. Yes, the team are ... Read Full Review

By : 'Andrea'
Branch : St Albans, Suite 5 Arquen House, 4-6 Spicer Street
Services : Sales (As a Buyer)
Sold price : £555000
Would you recommend ? : Yes
Postcode : BL0
This agent was appointed by the vendors of the property we purchased. I was very impressed with their professional approach, and being located some distance from the area, this didn't prove to be a problem. They kept us informed of progress at all ... Read Full Review


By : 'steven'
Branch : St Albans, Suite 5 Arquen House, 4-6 Spicer Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : BL0
Tried local estate agents and none got the same number of viewings that British Homesellers achieved. The selling price was the same as local agents had advertised. The photographs of the property were taken by a professional photographer which really made a difference in the visual presentation. ... Read Full Review

By : 'Michelle'
Branch : St Albans, Suite 5 Arquen House, 4-6 Spicer Street
Services : Sales (As a Vendor)
Sold price : £220000
Would you recommend ? : Yes
Postcode : MK3
From the very first telephone conversation with Charles, he was very professional and helpful but also a very warm and personable person and I had no hesitation in contacting Charles for any questions/queries that I had. Charles is definitely an asset to the organisation. Thank you very much for ... Read Full Review

By : 'Anita'
Branch : St Albans, Suite 5 Arquen House, 4-6 Spicer Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SN11
Excellent. Made our house sale painless, kept us informed, were always there at the end of the phone if we had a question. For our first time using an online agency, they couldn't have made it ... Read Full Review
Fees fair

By : 'Nigel'
Branch : St Albans, Suite 5 Arquen House, 4-6 Spicer Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SL3
Charles kept us informed throughout the sale and always got back to us when we called. He was infomative and helpful in stressfuul times and updated us at vital times during the final stages of the sale. Highly ... Read Full Review
Good rates for the level of attention and advice.

By : 'Khalid'
Branch : St Albans, Suite 5 Arquen House, 4-6 Spicer Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : LS27
We purchased our property through British Home Sellers. Their service prior to settlement and after completion has been second to none! We never once felt like they were one sided, and have gone above and beyond even in after completion matters. Thank you Charles for all of your ... Read Full Review
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Please follow our Complaints Procedure on our website here: http://www.britishhomesellers.co.uk/feedback.php
Last updated at 5/19/2017, 8:35:59 AM by allAgents