Brinkley's Estate Agents
4.7/5, 889 reviews
96% recommended
99% sales valuation accuracy
100% sales fee satisfaction
87% lettings valuation accuracy
94% lettings fee satisfaction
Brinkley's is a fresh, vibrant independent estate agency based at key locations within South West London. show more Brinkley's is a fresh, vibrant independent estate agency based at key locations within South West London.

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 100% £53,250 £1,600,000
Lettings 87% 94% £550 £5,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
243 4 396 29 100 0 80 0 30 7
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS SAGEagent
Latest Properties

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“Graham was both constructive and helpful thro......”

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Jul 20,2020
Minithumbup
Graeme Gordon
By: 'Colin Peter Francis'
Jul 20,2020
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Graham was both constructive and helpful throughout the process. There were numerous problems all of which were dealt with in a calm professional manner. I would highly recommend using Graeme Gordon at Brinkley’s ....
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“Efficient and timely...”

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Jul 14,2020
Minithumbup
Robert
Amelia Sharpes
By: 'Jude Curtis'
Jul 14,2020
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Very efficient, timely responses, understood our situation well and was quick to provide other routes in order to help us. Any problems with the property were sorted quickly....
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“Zarah is a true professional...”

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Jun 29,2020
Minithumbup
By: 'Mar Sanchez'
Jun 29,2020
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In all the communications we have had with Zarah these past months, she has always been polite, very professional and incredibly helpful -always replying promptly and taking action very swiftly....
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“Amelia sharpes was Very helpful, very quick r......”

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Jun 26,2020
Minithumbup
Amelia Sharpes
By: 'Luke Petrou'
Jun 26,2020
0 people found
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Amelia sharpes was Very helpful, very quick responder to all emails sent across. Great agent would definitely recommend her to anyone....
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“Amelia is a great agent!...”

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Jun 25,2020
Minithumbup
Amelia Sharpes
By: 'Viktoria Roters'
Jun 25,2020
0 people found
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Amelia is a great agent and pleasure to work with. Very attentive and responds to any need very quickly and in a very professional manner. Highly Recommended! Thank you Amelia!!!...
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“Great communication and fast to respond to queries....”

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Jun 25,2020
Minithumbup
Amelia Sharpes
Ben
By: 'Laura Smith'
Jun 25,2020
0 people found
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Great communication from both Ben and Amelia - accommodating to our needs and being really quick with replies. They would answer reassure us that they would find the answer and get back to us via email or call. The only recommendation would be that agents ...
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“Anne has been tremendously helpful and a cons......”

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Jun 08,2020
Minithumbup
Anne
By: 'Lee Jepson'
Jun 08,2020
0 people found
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Anne has been tremendously helpful and a constant sounding board throughout the last 3 years, specifically through the last couple of months amid difficult circumstances. She is very clear with her information and knowledgeable which has personally helped me. I would 100% recommend Anne....
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“Always helpful and lovely!...”

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May 22,2020
Minithumbdown
Amelia Sharpes
By: 'Dina Oktaviani'
May 22,2020
0 people found
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Amelia is always there to help me every step of the way through the tenancy contract progression and beyond! She has lovely and understanding style of communication, which is comforting....
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“Great experience overall...”

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May 21,2020
Minithumbup
Amelia Sharpes
Katie
By: 'Alison Stainsby'
May 21,2020
0 people found
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All staff at Brinkley's that we had contact with were very helpful throughout the process. They were easily contactable at all times. Really made an effort to get the move done quickly and smoothly for us....
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“Very helpful through a tough and challenging ......”

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May 20,2020
Minithumbup
Anne
By: 'Blackman'
May 20,2020
0 people found
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Very helpful through a tough and challenging time. Very clear and knowledgeable which helped guide me. Will use 100% again...
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“Amelia is always a pleasure to work with. She......”

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May 16,2020
Minithumbup
Amelia Sharpes
By: 'Julie Downes'
May 16,2020
0 people found
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Amelia is always a pleasure to work with. She is quick to respond to queries and is friendly and helpful....
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“Professional and Personable...”

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May 01,2020
Minithumbup
Katie
By: 'Gail'
May 01,2020
0 people found
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Brinkley's is the managing agent for our rental properties. They are amazing. Katie has been exceptional. She definitely has her work cut our for her, but no challenge is to high. It's nice to know we have her on our side. Brinkley's is a neighbourhood ...
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“Anne is always very helpful, knowledgeable an......”

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May 01,2020
Minithumbup
Anne
By: 'D.S'
May 01,2020
0 people found
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Anne is always very helpful, knowledgeable and professional during the many years and different tenancies for my property. Whatever the problem, Anne always knows the answer and for renewals is a very skilled and patient negotiator and I trust and appreciate her advise. Thank you ...
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“Hi,Amelia is very proffessional and really ......”

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May 01,2020
Minithumbdown
Amelia Sharpes
By: 'Adrian Tanasa'
May 01,2020
0 people found
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Hi, Amelia is very proffessional and really helpful. She helped me a lot,especially in this period of time. Very helpful, and I recommend in the future...
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“Great Service!...”

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Apr 30,2020
Minithumbup
By: 'W Zheng & C Ball'
Apr 30,2020
0 people found
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Amelia arranged the complete letting process from start to finish, making everything very straightforward & easy for me (landlord). I would definitely recommend Amelia, she quickly resolved all questions & queries; and at all times provided a quick, professional service. Amelia is very approachable and an extremely ...
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“Graeme and his Wimbledon team...”

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Mar 28,2020
Minithumbup
Graeme Gordon
By: 'Stephen Castello'
Mar 28,2020
0 people found
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Graeme and his team acted in our sale of during huge periods of uncertainty -EU exit and the start of Covid19. Not only was he amazingly professional, communicative and helpful throughout but Graeme was really calming in a period of great stress. Graeme had an ...
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“Zarah has been very helpful & polite with any......”

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Feb 28,2020
Minithumbup
By: 'Anthony Shepping'
Feb 28,2020
0 people found
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Zarah has been very helpful & polite with any problems that have arisen with our tenants. She is very prompt with answering calls and we are very grateful for the brilliant service you offer the landlord....
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“Tangley Grove property...”

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Feb 25,2020
Minithumbup
Graeme Gordon
By: 'andy binks'
Feb 25,2020
0 people found
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Excellent sales person. Kept us informed throughout process and no pressure at any time. Realistically priced property for purchase. Would highly recommend Brinkleys to anyone....
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“Amelia has organized letting my property with......”

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Feb 25,2020
Minithumbup
Amelia Sharpes
By: 'Behzad'
Feb 25,2020
0 people found
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Amelia has organized letting my property with maximum ease. She is very personable and professional. She can handle difficult landlords like me easily. Thanks for your efficient exchange of information and a quick sign of the rental....
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“Zarah Mehmood - Brilliant assistance...”

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Feb 20,2020
Minithumbup
By: 'Ana Belén Vela'
Feb 20,2020
0 people found
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We have been very lucky with Zarah Mehmood, who has assisted us and helped us contact British Gas in order to fix our boiler promptly and easily. She has dealt with our issue so quickly that we got our heating back the very next day ...
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“I’m a tenant only from July, I had different ......”

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Feb 18,2020
Minithumbup
By: 'Teresa Pacifico'
Feb 18,2020
0 people found
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I’m a tenant only from July, I had different property manager, but Zarah is the most professional, polite and she helped me to fix different issues that I had. I’m very happy with the agency and with my property manager....
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“We were introduced to Zulekha after signing o......”

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Feb 16,2020
Minithumbup
Zulekha
By: 'Zoe Denis'
Feb 16,2020
0 people found
this helpful
We were introduced to Zulekha after signing our lease with a previous agent who hadn't made us aware of changes in the property. Despite this, Zulkeha tried her best to accommodate us and solve issues in the property as efficiently as possible, even though it ...
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“Excellent professional, fast and efficient. E......”

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Feb 04,2020
Minithumbup
By: 'Giseli'
Feb 04,2020
0 people found
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Excellent professional, fast and efficient. Everything I needed to resolve about my property was completed in the best possible way. I indicate not only Zarah but also the agency. Thanks....
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“Nice and friendly people, they provided us a ......”

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Feb 03,2020
Minithumbup
Charles
By: 'Alessandro Cardena'
Feb 03,2020
0 people found
this helpful
Nice and friendly people, they provided us a good, professional and fast service. I would totally recommend Brinkley's to everyone....
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“Suzy has been brilliant in finding a property......”

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Jan 31,2020
Minithumbup
Suzy Browne
By: 'Keegan Bint'
Jan 31,2020
0 people found
this helpful
Suzy has been brilliant in finding a property that suited our living situation. She has been very professional, helpful and quick to get our deal over the line with the landlord. I would definitely recommend Suzy and Brinkley's to anyone....
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“I'm very satisfied with Brinkley's Estate Age......”

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Jan 31,2020
Minithumbup
Suzy Browne
By: 'Anna Kiczuk'
Jan 31,2020
0 people found
this helpful
I'm very satisfied with Brinkley's Estate Agency. Suzy Browne is a super woman, she is so humane with excellent communication skills and professional approach. She helped me and my family find a perfect property and she was so helpful with the whole process giving her ...
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“Zulekha has been managing my property for the......”

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Jan 27,2020
Minithumbup
Zulekha
By: 'Gaurav Rao'
Jan 27,2020
0 people found
this helpful
Zulekha has been managing my property for the past 2 years and I find her extremely prompt, efficient and helpful in dealing with all matters....
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“We are so grateful to William for finding us ......”

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Jan 23,2020
Minithumbup
By: 'Heinrich Schmidt'
Jan 23,2020
0 people found
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We are so grateful to William for finding us our ideal place in Wimbledon. He has been helpful throughout the entire process, assisting with all our admin requests and fitting in with our schedule....
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“Helpful person...”

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Jan 20,2020
Minithumbup
Suzy Browne
By: 'Amelia Berreen'
Jan 20,2020
0 people found
this helpful
Suzy is very helpful and tried her best to search the suitable property for me and my friends. She is also deaf-friendly person as I feel she is able to adapt her communication to meet our needs....
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“Prompt and polite - I've had a good experienc......”

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Jan 20,2020
Minithumbup
By: 'Ira Gupta'
Jan 20,2020
0 people found
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Prompt and polite - I've had a good experience with the property managers at Brinkleys over the last six months. Appreciate their experience and the effort to be fair in dealings with both owners and tenants....
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Vendor Fees

Rates starting from 0.9% inc VAT

Landlord Fees

Rates starting from 8.45% inc VAT Letting and Rent collection

Tenant Fees

Relevant letting fees and tenant protection information

As well as paying the rent, you may also be required to make the following permitted payments.

Permitted payments:
Before the tenancy starts (payable to Brinkley’s Estate Agents)
Holding Deposit: 1 week’s rent
Deposit: 5 weeks’ rent
During the tenancy (payable to the Agent)
For English properties:
Payment of £50 if you want to Amend the tenancy agreement
Payment of interest for the late payment of rent at a rate of 3%
Reasonable incurred costs for the loss of keys/security devices (dependent on locks and keys )
Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy

During the tenancy (payable to the provider) if permitted and applicable:
Utilities – gas, electricity, water
Communications – telephone and broadband
Installation of cable/satellite
Subscription to cable/satellite supplier
Television licence
Council Tax

Other permitted payments:
Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection:
Brinkley’s Estate Agents is a member of ARLA/NAEA, which is a client money protection scheme, and also a member of The Property Ombudsman, which is a redress scheme. You can find out more details on the agent’s website or by contacting the agent directly.
Last updated at 06/06/2019, 12:49 PM by Julia Whyte
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Procedure
Brinkley’s aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguard, a complaints procedure has been introduced. This provides for the matter to be dealt with internally by Miss Katie Sharpes and in the event we are not able to deal with the issue to our mutual satisfaction, by reference to the Property Ombudsman.

If you believe you have a complaint, please write in the first instance to Miss Katie Sharpes First floor office, Beaumont House, SW20 0LW

Your complaint will be acknowledged within 24 hours but no loner than 3 working days, investigated thoroughly in accordance with established in house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.

If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by our owner Robert Brinkley

In the event that the final review as detailed above still fails to satisfy your complaint then you are at liberty to have the matter referred to the Property Ombudsman. We will submit our file to the Ombudsman on request. You are also entitled to have your complaint referred to the ombudsman should we fail to deal with matters promptly or do not comply with our in house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 9:14 AM 01/11/2018 by robert brinkley

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