Brinkley's Estate Agents
4.7/5, 858 reviews
96% recommended
99% sales valuation accuracy
100% sales fee satisfaction
86% lettings valuation accuracy
94% lettings fee satisfaction
Brinkley's is a fresh, vibrant independent estate agency based at key locations within South West London. show more Brinkley's is a fresh, vibrant independent estate agency based at key locations within South West London.
Brinkleys Estate Agents - Click to Visit Our Website

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 100% £53,250 £1,600,000
Lettings 86% 94% £550 £5,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
235 3 379 28 97 0 79 0 30 7
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS SAGEagent
Latest Properties

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“Helpful person...”

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Jan 20,2020
Minithumbup
Suzy Browne
By: 'Amelia Berreen'
Jan 20,2020
0 people found
this helpful
Suzy is very helpful and tried her best to search the suitable property for me and my friends. She is also deaf-friendly person as I feel she is able to adapt her communication to meet our needs....
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“Prompt and polite - I've had a good experienc......”

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Jan 20,2020
Minithumbup
By: 'Ira Gupta'
Jan 20,2020
0 people found
this helpful
Prompt and polite - I've had a good experience with the property managers at Brinkleys over the last six months. Appreciate their experience and the effort to be fair in dealings with both owners and tenants....
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“Prompt and polite - I've had a good experienc......”

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Jan 20,2020
Minithumbup
By: 'Ira Gupta'
Jan 20,2020
0 people found
this helpful
Prompt and polite - I've had a good experience with the property managers at Brinkleys over the last six months. Appreciate their experience and the effort to be fair in dealings with both owners and tenants....
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“Brinkley’s have to be the No.1 estate agents ......”

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Jan 20,2020
Minithumbup
Daniel
By: 'Sophie'
Jan 20,2020
0 people found
this helpful
Brinkley’s have to be the No.1 estate agents in London for me. Professional demeanour, friendly and consistently going the extra mile for you. Daniel Joubanian is excellent in his role and very personable. As a first time buyer, the buying process can be fast ...
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“Zarah is the property manager for the house I......”

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Jan 19,2020
Minithumbup
By: 'Joanna Wilson'
Jan 19,2020
0 people found
this helpful
Zarah is the property manager for the house I live in, and I've always found her great to deal with. She is friendly, responds promptly and always helps to find a solution to problems. I would recommend renting a property with Brinkley's....
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By: Aruna Boyland
Jan 20, 2020
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Zarah has been always helpful and prompt with her responses. She is very diplomatic when dealing wth issues between landlord and tenants. ...

“Zarah Mehmood has been pleasant to work with......”

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Jan 17,2020
Minithumbup
By: 'Chao'
Jan 17,2020
0 people found
this helpful
Our rental property has been managed by Brinkley's (Wimbledon Hill branch) for many years and we have always been happy with their work and service. In particular, our property manager Zarah Mehmood has been pleasant to work with. She is quick to respond to our ...
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“Zulekha has been simply amazing in her very e......”

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Jan 17,2020
Minithumbup
Zulekha
By: 'Alex Preda'
Jan 17,2020
0 people found
this helpful
Zulekha has been simply amazing in her very effective assistance with property management aspects. She always replies very promptly and takes care of all issues in a friendly, very efficient manner. She is one of the best property managers I have encountered....
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“we have used Suzy a few times now and found h......”

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Jan 17,2020
Minithumbup
Suzy Browne
By: 'Jeremy Brown'
Jan 17,2020
0 people found
this helpful
we have used Suzy a few times now and found her really quick and efficient. We will definitely use Brinkley's again....
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“Amari is the property manager of our house. H......”

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Jan 16,2020
Minithumbup
Amari Taylor
By: 'Xinxin Wang'
Jan 16,2020
0 people found
this helpful
Amari is the property manager of our house. He is helpful and always reply emails quickly. He is friendly and easy to communicate....
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“Zara is the property manager for my flat , S......”

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Jan 13,2020
Minithumbup
By: 'Vasanth'
Jan 13,2020
0 people found
this helpful
Zara is the property manager for my flat , She is very friendly and never behaved like a an Agent . She always try to help the tenant to solve any issues in the property. I felt like a talking to a family member when i discuss ...
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“Olivia & Sony...”

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Jan 12,2020
Minithumbup
William
By: 'Olivia Gatibelza'
Jan 12,2020
0 people found
this helpful
William really went above and beyond in helping us finding a flat that meets our expectations. He listened to us and always offered alternatives, which we really valued. William’s professionalism is remarquable and he also knows how to make us feel comfortable. Olivia & Sony...
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“My partner and I have been thoroughly impress......”

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Jan 11,2020
Minithumbup
By: 'Sam Feathers'
Jan 11,2020
0 people found
this helpful
My partner and I have been thoroughly impressed with William and Brinkley’s. Not only were they highly responsive and helpful with securing our new flat, but their professionalism throughout the process makes them stand out as an agency worth using, particularly at a busy ...
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“The rental experience through Brinkley’s has ......”

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Jan 10,2020
Minithumbup
Zulekha
By: 'lowell.rawcliffe'
Jan 10,2020
0 people found
this helpful
The rental experience through Brinkley’s has been a very positive one and it was made easy to move into our flat. Since moving in, Zulekha has been a great help as our property manager, acting quickly and professionally to resolve any issues or answer ...
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“Very good service from Brinkleys and Suzy Bro......”

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Jan 10,2020
Minithumbup
Suzy Browne
By: 'Jean Roberts'
Jan 10,2020
0 people found
this helpful
Very good service from Brinkleys and Suzy Browne is one of the best! Always very helpful and keen to assist us with both letting and all other aspects of property management. We use Brinkleys for all our properties In Wimbledon....
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“Suzy Browne was excellent from the start to t......”

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Jan 06,2020
Minithumbup
Suzy Browne
Wayne
By: 'Aaliyah Barlas'
Jan 06,2020
1 people found
this helpful
Suzy Browne was excellent from the start to the finish. She got everything sorted for me in getting the property that I wanted. No messing around at all. She even dealt with the property management side of things. Suzy, you are a star. Thank you ...
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“Great service from the sales staff at Brinkle......”

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Jan 03,2020
Minithumbup
Daniel
By: 'Ruzvana Arshad-Baker'
Jan 03,2020
2 people found
this helpful
Great service from the sales staff at Brinkley's. They have kept me regularly updated through the sales process, always been polite, and kept the sale moving despite us experiencing some major blockers. Daniel in particular has been key in ensuring my sale went though successfully ...
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“I have only been dealing with Zarah for a sho......”

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Jan 03,2020
Minithumbup
By: 'Melvin Rutter'
Jan 03,2020
1 people found
this helpful
I have only been dealing with Zarah for a short while but in this time she has been very efficient. I particularly like the swift response I get to my emails....
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“Extremely grateful to William.This time of ye......”

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Dec 19,2019
Minithumbup
William
By: 'Robyn'
Dec 19,2019
1 people found
this helpful
Extremely grateful to William.This time of year has been the hardest to look for properties but nothing has stopped William in helping us do that.He went out of his way to find us a home.He has been on call day and night ...
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“They are really great. Zarah Mehmood is an ex......”

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Dec 19,2019
Minithumbup
Amari Taylor
By: 'Mauricio Macedo Cichitosi'
Dec 19,2019
1 people found
this helpful
They are really great. Zarah Mehmood is an excellent professional and helped me a lot with everything that I needed to rent my flat. I strongly recommend the agency and the agent....
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“The Wimbledon team have been fantastic since ......”

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Dec 19,2019
Minithumbup
Graeme Gordon
By: 'Mrs A'
Dec 19,2019
1 people found
this helpful
The Wimbledon team have been fantastic since the beginning of our sell. So attentive, responsive & professional. Also instrumental in getting us to exchange! Really happy with the service & would highly recommend them! Thanks so much...
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“William went out of his way to help me to ass......”

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Dec 16,2019
Minithumbup
William
By: 'Angela'
Dec 16,2019
1 people found
this helpful
William went out of his way to help me to assess the condition of my property and to ascertain what works were required. He is always extremely professional, efficient and responsive. Thank you William for providing outstanding customer service, it is a pleasure to work ...
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“Thank you Dan!...”

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Dec 16,2019
Minithumbup
By: 'Hash Rai'
Dec 16,2019
1 people found
this helpful
Daniel has been a pleasure to work with for our property purchase. He is quick to respond to calls and emails, and is open and honest with his answers, giving us reassurance that he is working on behalf of both the seller and us as ...
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“Moving abroad is never easy but throughout th......”

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Dec 13,2019
Minithumbup
Zulekha
By: 'Clare Burger'
Dec 13,2019
1 people found
this helpful
Moving abroad is never easy but throughout the process, Zulekha has been a star. Always kind and courteous in her responses and so helpful to a new tenant loving in London. My housemates and I feel lucky to have her on our team!...
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“Received a fantastic service from Daniel @ Br......”

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Dec 13,2019
Minithumbup
Daniel
By: 'Stuart Alexander'
Dec 13,2019
4 people found
this helpful
Received a fantastic service from Daniel @ Brinkley's Wimbledon Park, managed to go under offer in testing marking conditions and more impressively very thorough and communitive throughout the legal process. Highly recommend....
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“Zarah has been very efficient at resolving an......”

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Dec 13,2019
Minithumbup
By: 'Richard Charley'
Dec 13,2019
1 people found
this helpful
Zarah has been very efficient at resolving any issues that have occurred with the property, keeping me in the loop on progress....
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“Zulekha is amazing. She is not only friendly ......”

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Dec 13,2019
Minithumbup
Zulekha
By: 'Brad Sutherland'
Dec 13,2019
1 people found
this helpful
Zulekha is amazing. She is not only friendly and helpful but she really knows what she is doing and gives great advice....
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“Diana was fantastic and supported with the re......”

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Dec 13,2019
Minithumbup
Zulekha
By: 'Stacey'
Dec 13,2019
1 people found
this helpful
Diana was fantastic and supported with the renting of my property. Diana went above and beyond to ensure any difficulties were solved so that the timeframe could be met. Very efficient, helpful and friendly. Many thanks...
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“Zarah has always been helpful, diligent and t......”

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Dec 13,2019
Minithumbup
By: 'Chantelle Nicholson'
Dec 13,2019
1 people found
this helpful
Zarah has always been helpful, diligent and thoughtful in her conduct. She addresses issues at speed and her communication is clear and efficient....
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“I highly recommend Zulekha Warid at Brinkleys......”

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Dec 13,2019
Minithumbup
Zulekha
By: 'Dean Liffen'
Dec 13,2019
1 people found
this helpful
I highly recommend Zulekha Warid at Brinkleys estate Agents. Brinkleys have been managing my property for 18 months , I have been through a high turn over of managers in this short time so it has been challenging. During this time Zulekha has over managed things for ...
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Vendor Fees

Rates starting from 0.9% inc VAT

Landlord Fees

Rates starting from 8.45% inc VAT Letting and Rent collection

Tenant Fees

Relevant letting fees and tenant protection information

As well as paying the rent, you may also be required to make the following permitted payments.

Permitted payments:
Before the tenancy starts (payable to Brinkley’s Estate Agents)
Holding Deposit: 1 week’s rent
Deposit: 5 weeks’ rent
During the tenancy (payable to the Agent)
For English properties:
Payment of £50 if you want to Amend the tenancy agreement
Payment of interest for the late payment of rent at a rate of 3%
Reasonable incurred costs for the loss of keys/security devices (dependent on locks and keys )
Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy

During the tenancy (payable to the provider) if permitted and applicable:
Utilities – gas, electricity, water
Communications – telephone and broadband
Installation of cable/satellite
Subscription to cable/satellite supplier
Television licence
Council Tax

Other permitted payments:
Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection:
Brinkley’s Estate Agents is a member of ARLA/NAEA, which is a client money protection scheme, and also a member of The Property Ombudsman, which is a redress scheme. You can find out more details on the agent’s website or by contacting the agent directly.
Last updated at 06/06/2019, 12:49 PM by Julia Whyte
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Procedure
Brinkley’s aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguard, a complaints procedure has been introduced. This provides for the matter to be dealt with internally by Miss Katie Sharpes and in the event we are not able to deal with the issue to our mutual satisfaction, by reference to the Property Ombudsman.

If you believe you have a complaint, please write in the first instance to Miss Katie Sharpes First floor office, Beaumont House, SW20 0LW

Your complaint will be acknowledged within 24 hours but no loner than 3 working days, investigated thoroughly in accordance with established in house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.

If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by our owner Robert Brinkley

In the event that the final review as detailed above still fails to satisfy your complaint then you are at liberty to have the matter referred to the Property Ombudsman. We will submit our file to the Ombudsman on request. You are also entitled to have your complaint referred to the ombudsman should we fail to deal with matters promptly or do not comply with our in house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 9:14 AM 01/11/2018 by robert brinkley

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