Brinkley's Estate Agents
4.7/5, 875 reviews
96% recommended
99% sales valuation accuracy
100% sales fee satisfaction
87% lettings valuation accuracy
94% lettings fee satisfaction
Brinkley's is a fresh, vibrant independent estate agency based at key locations within South West London. show more Brinkley's is a fresh, vibrant independent estate agency based at key locations within South West London.
Brinkleys Estate Agents - Click to Visit Our Website

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 100% £53,250 £1,600,000
Lettings 87% 94% £550 £5,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
239 3 389 28 99 0 80 0 30 7
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS SAGEagent
Latest Properties

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“Graeme and his Wimbledon team...”

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Mar 28,2020
Minithumbup
Graeme Gordon
By: 'Stephen Castello'
Mar 28,2020
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Graeme and his team acted in our sale of during huge periods of uncertainty -EU exit and the start of Covid19. Not only was he amazingly professional, communicative and helpful throughout but Graeme was really calming in a period of great stress. Graeme had an ...
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“Zarah has been very helpful & polite with any......”

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Feb 28,2020
Minithumbup
By: 'Anthony Shepping'
Feb 28,2020
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Zarah has been very helpful & polite with any problems that have arisen with our tenants. She is very prompt with answering calls and we are very grateful for the brilliant service you offer the landlord....
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“Tangley Grove property...”

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Feb 25,2020
Minithumbup
Graeme Gordon
By: 'andy binks'
Feb 25,2020
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Excellent sales person. Kept us informed throughout process and no pressure at any time. Realistically priced property for purchase. Would highly recommend Brinkleys to anyone....
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“Amelia has organized letting my property with......”

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Feb 25,2020
Minithumbup
Amelia Sharpes
By: 'Behzad'
Feb 25,2020
0 people found
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Amelia has organized letting my property with maximum ease. She is very personable and professional. She can handle difficult landlords like me easily. Thanks for your efficient exchange of information and a quick sign of the rental....
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“Zarah Mehmood - Brilliant assistance...”

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Feb 20,2020
Minithumbup
By: 'Ana Belén Vela'
Feb 20,2020
0 people found
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We have been very lucky with Zarah Mehmood, who has assisted us and helped us contact British Gas in order to fix our boiler promptly and easily. She has dealt with our issue so quickly that we got our heating back the very next day ...
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“I’m a tenant only from July, I had different ......”

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Feb 18,2020
Minithumbup
By: 'Teresa Pacifico'
Feb 18,2020
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I’m a tenant only from July, I had different property manager, but Zarah is the most professional, polite and she helped me to fix different issues that I had. I’m very happy with the agency and with my property manager....
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“We were introduced to Zulekha after signing o......”

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Feb 16,2020
Minithumbup
Zulekha
By: 'Zoe Denis'
Feb 16,2020
0 people found
this helpful
We were introduced to Zulekha after signing our lease with a previous agent who hadn't made us aware of changes in the property. Despite this, Zulkeha tried her best to accommodate us and solve issues in the property as efficiently as possible, even though it ...
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“Excellent professional, fast and efficient. E......”

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Feb 04,2020
Minithumbup
By: 'Giseli'
Feb 04,2020
0 people found
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Excellent professional, fast and efficient. Everything I needed to resolve about my property was completed in the best possible way. I indicate not only Zarah but also the agency. Thanks....
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“Nice and friendly people, they provided us a ......”

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Feb 03,2020
Minithumbup
Charles
By: 'Alessandro Cardena'
Feb 03,2020
0 people found
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Nice and friendly people, they provided us a good, professional and fast service. I would totally recommend Brinkley's to everyone....
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“Suzy has been brilliant in finding a property......”

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Jan 31,2020
Minithumbup
Suzy Browne
By: 'Keegan Bint'
Jan 31,2020
0 people found
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Suzy has been brilliant in finding a property that suited our living situation. She has been very professional, helpful and quick to get our deal over the line with the landlord. I would definitely recommend Suzy and Brinkley's to anyone....
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“I'm very satisfied with Brinkley's Estate Age......”

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Jan 31,2020
Minithumbup
Suzy Browne
By: 'Anna Kiczuk'
Jan 31,2020
0 people found
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I'm very satisfied with Brinkley's Estate Agency. Suzy Browne is a super woman, she is so humane with excellent communication skills and professional approach. She helped me and my family find a perfect property and she was so helpful with the whole process giving her ...
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“Zulekha has been managing my property for the......”

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Jan 27,2020
Minithumbup
Zulekha
By: 'Gaurav Rao'
Jan 27,2020
0 people found
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Zulekha has been managing my property for the past 2 years and I find her extremely prompt, efficient and helpful in dealing with all matters....
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“We are so grateful to William for finding us ......”

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Jan 23,2020
Minithumbup
By: 'Heinrich Schmidt'
Jan 23,2020
0 people found
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We are so grateful to William for finding us our ideal place in Wimbledon. He has been helpful throughout the entire process, assisting with all our admin requests and fitting in with our schedule....
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“Helpful person...”

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Jan 20,2020
Minithumbup
Suzy Browne
By: 'Amelia Berreen'
Jan 20,2020
0 people found
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Suzy is very helpful and tried her best to search the suitable property for me and my friends. She is also deaf-friendly person as I feel she is able to adapt her communication to meet our needs....
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“Prompt and polite - I've had a good experienc......”

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Jan 20,2020
Minithumbup
By: 'Ira Gupta'
Jan 20,2020
0 people found
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Prompt and polite - I've had a good experience with the property managers at Brinkleys over the last six months. Appreciate their experience and the effort to be fair in dealings with both owners and tenants....
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“Prompt and polite - I've had a good experienc......”

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Jan 20,2020
Minithumbup
By: 'Ira Gupta'
Jan 20,2020
0 people found
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Prompt and polite - I've had a good experience with the property managers at Brinkleys over the last six months. Appreciate their experience and the effort to be fair in dealings with both owners and tenants....
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“Zarah is the property manager for the house I......”

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Jan 19,2020
Minithumbup
By: 'Joanna Wilson'
Jan 19,2020
0 people found
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Zarah is the property manager for the house I live in, and I've always found her great to deal with. She is friendly, responds promptly and always helps to find a solution to problems. I would recommend renting a property with Brinkley's....
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By: Aruna Boyland
Jan 20, 2020
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Zarah has been always helpful and prompt with her responses. She is very diplomatic when dealing wth issues between landlord and tenants. ...

“Zarah Mehmood has been pleasant to work with......”

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Jan 17,2020
Minithumbup
By: 'Chao'
Jan 17,2020
0 people found
this helpful
Our rental property has been managed by Brinkley's (Wimbledon Hill branch) for many years and we have always been happy with their work and service. In particular, our property manager Zarah Mehmood has been pleasant to work with. She is quick to respond to our ...
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“we have used Suzy a few times now and found h......”

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Jan 17,2020
Minithumbup
Suzy Browne
By: 'Jeremy Brown'
Jan 17,2020
0 people found
this helpful
we have used Suzy a few times now and found her really quick and efficient. We will definitely use Brinkley's again....
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“Amari is the property manager of our house. H......”

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Jan 16,2020
Minithumbup
Amari Taylor
By: 'Xinxin Wang'
Jan 16,2020
0 people found
this helpful
Amari is the property manager of our house. He is helpful and always reply emails quickly. He is friendly and easy to communicate....
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“Zara is the property manager for my flat , S......”

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Jan 13,2020
Minithumbup
By: 'Vasanth'
Jan 13,2020
0 people found
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Zara is the property manager for my flat , She is very friendly and never behaved like a an Agent . She always try to help the tenant to solve any issues in the property. I felt like a talking to a family member when i discuss ...
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“Olivia & Sony...”

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Jan 12,2020
Minithumbup
By: 'Olivia Gatibelza'
Jan 12,2020
0 people found
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William really went above and beyond in helping us finding a flat that meets our expectations. He listened to us and always offered alternatives, which we really valued. William’s professionalism is remarquable and he also knows how to make us feel comfortable. Olivia & Sony...
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“My partner and I have been thoroughly impress......”

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Jan 11,2020
Minithumbup
By: 'Sam Feathers'
Jan 11,2020
0 people found
this helpful
My partner and I have been thoroughly impressed with William and Brinkley’s. Not only were they highly responsive and helpful with securing our new flat, but their professionalism throughout the process makes them stand out as an agency worth using, particularly at a busy ...
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“The rental experience through Brinkley’s has ......”

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Jan 10,2020
Minithumbup
Zulekha
By: 'lowell.rawcliffe'
Jan 10,2020
0 people found
this helpful
The rental experience through Brinkley’s has been a very positive one and it was made easy to move into our flat. Since moving in, Zulekha has been a great help as our property manager, acting quickly and professionally to resolve any issues or answer ...
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“Very good service from Brinkleys and Suzy Bro......”

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Jan 10,2020
Minithumbup
Suzy Browne
By: 'Jean Roberts'
Jan 10,2020
0 people found
this helpful
Very good service from Brinkleys and Suzy Browne is one of the best! Always very helpful and keen to assist us with both letting and all other aspects of property management. We use Brinkleys for all our properties In Wimbledon....
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“Suzy Browne was excellent from the start to t......”

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Jan 06,2020
Minithumbup
Suzy Browne
Wayne
By: 'Aaliyah Barlas'
Jan 06,2020
1 people found
this helpful
Suzy Browne was excellent from the start to the finish. She got everything sorted for me in getting the property that I wanted. No messing around at all. She even dealt with the property management side of things. Suzy, you are a star. Thank you ...
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“Great service from the sales staff at Brinkle......”

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Jan 03,2020
Minithumbup
Daniel
By: 'Ruzvana Arshad-Baker'
Jan 03,2020
2 people found
this helpful
Great service from the sales staff at Brinkley's. They have kept me regularly updated through the sales process, always been polite, and kept the sale moving despite us experiencing some major blockers. Daniel in particular has been key in ensuring my sale went though successfully ...
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“I have only been dealing with Zarah for a sho......”

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Jan 03,2020
Minithumbup
By: 'Melvin Rutter'
Jan 03,2020
1 people found
this helpful
I have only been dealing with Zarah for a short while but in this time she has been very efficient. I particularly like the swift response I get to my emails....
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“Extremely grateful to William.This time of ye......”

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Dec 19,2019
Minithumbup
By: 'Robyn'
Dec 19,2019
1 people found
this helpful
Extremely grateful to William.This time of year has been the hardest to look for properties but nothing has stopped William in helping us do that.He went out of his way to find us a home.He has been on call day and night ...
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Vendor Fees

Rates starting from 0.9% inc VAT

Landlord Fees

Rates starting from 8.45% inc VAT Letting and Rent collection

Tenant Fees

Relevant letting fees and tenant protection information

As well as paying the rent, you may also be required to make the following permitted payments.

Permitted payments:
Before the tenancy starts (payable to Brinkley’s Estate Agents)
Holding Deposit: 1 week’s rent
Deposit: 5 weeks’ rent
During the tenancy (payable to the Agent)
For English properties:
Payment of £50 if you want to Amend the tenancy agreement
Payment of interest for the late payment of rent at a rate of 3%
Reasonable incurred costs for the loss of keys/security devices (dependent on locks and keys )
Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy

During the tenancy (payable to the provider) if permitted and applicable:
Utilities – gas, electricity, water
Communications – telephone and broadband
Installation of cable/satellite
Subscription to cable/satellite supplier
Television licence
Council Tax

Other permitted payments:
Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection:
Brinkley’s Estate Agents is a member of ARLA/NAEA, which is a client money protection scheme, and also a member of The Property Ombudsman, which is a redress scheme. You can find out more details on the agent’s website or by contacting the agent directly.
Last updated at 06/06/2019, 12:49 PM by Julia Whyte
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Procedure
Brinkley’s aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguard, a complaints procedure has been introduced. This provides for the matter to be dealt with internally by Miss Katie Sharpes and in the event we are not able to deal with the issue to our mutual satisfaction, by reference to the Property Ombudsman.

If you believe you have a complaint, please write in the first instance to Miss Katie Sharpes First floor office, Beaumont House, SW20 0LW

Your complaint will be acknowledged within 24 hours but no loner than 3 working days, investigated thoroughly in accordance with established in house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.

If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by our owner Robert Brinkley

In the event that the final review as detailed above still fails to satisfy your complaint then you are at liberty to have the matter referred to the Property Ombudsman. We will submit our file to the Ombudsman on request. You are also entitled to have your complaint referred to the ombudsman should we fail to deal with matters promptly or do not comply with our in house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 9:14 AM 01/11/2018 by robert brinkley

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