• upload your photo
    Julia Whyte
  • Katie Sharpes
    Katie Sharpes
  • Graeme Gordon
    Graeme Gordon
  • Amelia Sharpes
    Amelia Sharpes
  • Robert Brinkley
    Robert Brinkley
  • Angela Brown
    Angela Brown
  • Tony eSilva
    Tony eSilva
  • Suzy Browne
    Suzy Browne
  • Casey Cook
    Casey Cook
  • Anne Barford
    Anne Barford
  • Victoria Shorter
    Victoria Shorter
  • Reuben Van Zummeren
    Reuben Van Zummeren
  • upload your photo
    Carol Ann
  • Amisha Singh
    Amisha Singh
  • Paresh Kumar
    Paresh Kumar
  • Alex Shami
    Alex Shami
  • Shannon Maitland
    Shannon Maitland
  • claim your profile
    Jack Gardner
  • claim your profile
    Jack Gardner
  • claim your profile
    Alex Shami
  • Wesley  Ramsay
    Wesley Ramsay
  • claim your profile
    Lauren Williamson
Brinkley's is a fresh, vibrant independent estate agency based at key locations within South West London.
 


Properties for sale
Properties for rent
Feb 17,2017
Minithumbup
By:
Feb 17,2017
Featured Review
1 people found
this helpful
Brinkley's were excellent from start to finish with the sale of our house in Putney. We first met with Robert Brinkley who valued our property. We were immediately impressed with his confidence and knowledge of the local market. Reuben Van Zummeren was in charge of marketing and negotiating the sale of our house. He was always incredibly professional, efficient and courteous with respect to facilitating viewings, negotiations, contracts and the eventual exchange of our house. He ensured that we...
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Comment on agent fees
The agents fees were excellent
Was this helpful? Yes
Feb 15,2017
Minithumbup
By:
Feb 15,2017
Featured Review
0 people found
this helpful
We were very happy with the service provided by Graeme & Alex throughout the sale of our flat. Communication was very good all round which was key to us and was appreciated....
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Comment on agent fees
Very reasonable compared to others
Was this helpful? Yes
Feb 09,2017
Minithumbup
By:
Feb 09,2017
Featured Review
0 people found
this helpful
Very pleased with the service from Brinkley's, we found great tenants quickly and were happy with the rent achieved. We have let through Brinkley's before and are happy that our property is in safe hands....
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Comment on agent fees
Very competitive.
Was this helpful? Yes
Feb 08,2017
Minithumbup
By:
Feb 08,2017
Featured Review
0 people found
this helpful
Tony was very considerate and accommodating in the search for our property. He made things very easy for us and was a delight when showing us around - he couldn't have been more helpful!...
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Was this helpful? Yes
Feb 08,2017
Minithumbup
By:
Feb 08,2017
Featured Review
0 people found
this helpful
Tony was extremely friendly and very informative. He provided a quick and easy service that was very efficient. A credit to the company...
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Comment on agent fees
Agency fees are high in my opinion
Was this helpful? Yes
Mar 24,2017
Minithumbup
By:
Mar 24,2017
0 people found
this helpful
thanks to Lauren Williamson in finding me the property and Victoria Shorter to finalize it, both were really helpful thanks...
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Comment on agent fees
good
Was this helpful? Yes
Mar 22,2017
Minithumbup
By:
Mar 22,2017
0 people found
this helpful
Reuben has been amazing in my sale process, it had not been an easy one but he has chased and chased and kept on top of the progression and kept me sane. Attention to detail support has been second to none could not ask for a better person to see through your sale....
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Was this helpful? Yes
Mar 20,2017
Minithumbup
By:
Mar 20,2017
0 people found
this helpful
It was a pleasure buying a property through brinkleys and especially Reuben. He went above and beyond and am very grateful for his help. Very friendly and straight talking...
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Comment on agent fees
n/a
Was this helpful? Yes
Mar 15,2017
Minithumbup
By:
Mar 15,2017
0 people found
this helpful
Graeme was an excellent agent throughout our buying process. He gave honest and reliable advice and responded quickly to all queries. If it wasn't for Graeme we might not have landed our perfect little home. Thank you Graeme!...
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Was this helpful? Yes
Mar 15,2017
Minithumbup
By:
Mar 15,2017
0 people found
this helpful
Many thanks to Wesley from Brinkleys, who has been really helpful showing some flats. I appreciate the selection of flats according to our needs, and he has been really helpful with the negotiation of the rent. When we found a suitable flat, in the same day he was able to contact the landlord and achieve an agreement....
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Comment on agent fees
Agent's fees are averague
Was this helpful? Yes
Mar 10,2017
Minithumbup
By:
Mar 10,2017
0 people found
this helpful
We just moved into our new flat on hartfield road in Wimbledon which Alex found for us. We couldn't be happier! Alex has been superb from start to finish. We felt like he was one of only a handful of estate agents we spoke to (we saw dozens) who actually listened to what we want down to every detail and got all of his recommendations spot on. Not only did he find us great apartments right up our street, he was also quick, accommodating and knowledgeable about said apartments. Once the flat was c...
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Comment on agent fees
N/a
Was this helpful? Yes
Mar 08,2017
Minithumbup
By:
Mar 08,2017
0 people found
this helpful
Casey was very helpful and polite in helping us . She responded quickly to our request and was in touch with the landlord and the problem was solved much sooner than we expected. Thanks again Casey....
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Was this helpful? Yes
Mar 07,2017
Minithumbup
By:
Mar 07,2017
0 people found
this helpful
I rent a flat from this company for long time.When I had problems in the flat Amisha was helpful all the time.She always tried to sort out everything as soon as possible.She is very friendly and replay my mails straight away....
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Comment on agent fees
I cannot find nothing bad :)
Was this helpful? Yes
Feb 24,2017
Minithumbup
By:
Feb 24,2017
0 people found
this helpful
I recently vacated my flat in Raynes Park and I can honestly say without Casey help this would not have been an easy move. Casey was very efficient and responded to my emails immediately, even when I moved out I was owed rent from the landlord and was told by the landlord this was 11 days, Casey called me and informed me It was 13 days, and also liaised with the landlord on a daily basis on my be half to get my deposit back. Casey helped me at every stage after I vacated the property. Workin...
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Comment on agent fees
By far the best Agent I have dealt with in a long time!
Was this helpful? Yes
Feb 24,2017
Minithumbup
By:
Feb 24,2017
0 people found
this helpful
Casey cook, what can I say...fantastic service!! a credit to the company.... always happy to chat and sort any problem big or small. I feel totally at ease.. many thanks again casey...
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Comment on agent fees
I would prefer not to pay any fees.... but I think they are fair.
Was this helpful? Yes
Feb 24,2017
Minithumbup
By:
Feb 24,2017
0 people found
this helpful
Suzy thank you a lot for standing beside me ad helping me . Thanks for your advices .. you are such a kind and nice person ....
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Was this helpful? Yes
Feb 23,2017
Minithumbup
By:
Feb 23,2017
0 people found
this helpful
Wesley was a pleasure to work with and provided us with all of the information we needed. He was easy to get in contact with and helped us throughout the whole process. I would recommend Wesley to any prospective customers....
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Comment on agent fees
The agency fees are very similar to most other agencies.
Was this helpful? Yes
Feb 23,2017
Minithumbup
By:
Feb 23,2017
0 people found
this helpful
Wesley did a very good job and we're delighted with our new home. He worked hard to support us during the move and only showed us properties that were relevant for our search. From a customer service point of view, he was very friendly and didn't seem to mind working late or over the weekend to help secure the property for us. I was very pleased....
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Comment on agent fees
No fees due to Christmas offer.
Was this helpful? Yes
Feb 23,2017
Minithumbup
By:
Feb 23,2017
0 people found
this helpful
I have had very positive experience getting assistance from Brinkley's. The agents were efficient, prompt to deal with the renting process and respectful of our needs. I really appreciated Jack's help in negotiating and securing the flat. The contract was done on few days and we have already moved in. Thank you....
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Comment on agent fees
Fees were reasonable compared to my previous experience.
Was this helpful? Yes
Feb 23,2017
Minithumbup
By:
Feb 23,2017
0 people found
this helpful
Very impressed by the service provided. Would definitely use again for my rentals and also recommend to family and friends....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 22,2017
Minithumbup
By:
Feb 22,2017
0 people found
this helpful
Wesley was very helpful with supporting our move to Putney. As prospective tenants we did not know the area well and he was able to quickly show us several properties, one of which we were accepted on. He was very pleasant to interact with and not overly pushy like estate agents I have encountered from other agencies which i really appreciated. Wesley was also very knowledgeable about the area....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Feb 17,2017
Minithumbup
By:
Feb 17,2017
0 people found
this helpful
Amisha has been so helpful in advocating for our best interests in speaking to our landlord on our behalf.thanks for the prompt reply and sorting out the issues .. Thanks Again...
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Was this helpful? Yes
Feb 09,2017
Minithumbup
By:
Feb 09,2017
0 people found
this helpful
Tony was professional and quick to respond to queries, as well as eager to help us resolve issues with the landlord with haste. He was also friendly and easy to get hold of, which made it easy to organise the relevant information for moving in....
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Was this helpful? Yes
Jan 24,2017
Minithumbup
By:
Jan 24,2017
0 people found
this helpful
I bought a house through Brinkley's and was very happy with Graeme's support and friendly communication during a complex process. He will certainly ensure that your sale moves along! Alex, who first showed us the property, was friendly, down-to-earth and helpful; a refreshing change from many other agents we had met. I think that it is always best to go local with an agent and this proved it!...
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Comment on agent fees
Didn't pay any fees as purchasing.
Was this helpful? Yes
Jan 13,2017
Minithumbup
By:
Jan 13,2017
0 people found
this helpful
Amisha is an outstanding agent, extremely helpful and proactive. She has gone out of her way to resolve an issue in my flat that no-one else was able to find the answer to! Amisha is a real asset to Brinkleys and I can't recommend her highly enough....
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Was this helpful? Yes
Jan 13,2017
Minithumbup
By:
Jan 13,2017
0 people found
this helpful
Amisha has been managing our rented apartment for over a year now. A number of maintenance issues have arisen during this period which Amisha handled very efficiently and to the tenant's and our satisfaction. She is helpful, efficient and knowledgeable....
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Comment on agent fees
The agent's fees are OK. Some agents charge a bit more and others charge less . They are somewhere in the middle!
Was this helpful? Yes
Jan 12,2017
Minithumbup
By:
Jan 12,2017
0 people found
this helpful
I have always been very pleased with Amisha's services. She is an excellent agent, prompt, helpful and very efficient. I wish her all the best. Nadia...
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Was this helpful? Yes
Jan 12,2017
Minithumbdown
By:
Jan 12,2017
1 people found
this helpful
From a landlords perspective who pays for full property management service, time and again I have been let down by Brinkleys - inaccurate invoicing several times, charged fees for works not done, mishandled property keys, late marketing on tenancy change leaving me three weeks with no tenant in a very popular area, furniture taken away by one of their agents without agreement and then damaged, misinformed on rental value. The point of paying for the full management service was to be able to leav...
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Was this helpful? Yes
By: Brinkleys
Jan 20, 2017
View all comments (1)
Dear Landlord, Thank you for your comments, we constantly review our policies and aim to improve our property management. I do hope this tenancy is a good tenancy and hopefully we can show you that our management is improving and running efficiently. ...
Jan 10,2017
Minithumbup
By:
Jan 10,2017
0 people found
this helpful
Graeme and his team were very easy to deal with and very positive and professional.. We sold two houses - the first sold very quickly - the second took a bit longer. Throughout the process we were kept informed and felt confident that Brinkley's would deliver. We would recommend (and have already done so) Brinkley's....
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Comment on agent fees
I think all estate agent fees are too high but comparatively speaking we got a reasonable deal.
Was this helpful? Yes
Jan 10,2017
Minithumbup
By:
Jan 10,2017
0 people found
this helpful
Amisha has always been prompt and helpful in responding to our requests and providing quick solutions to the property issues. Her contribution is invaluable....
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Was this helpful? Yes
Jan 09,2017
Minithumbup
By:
Jan 09,2017
0 people found
this helpful
Both Jack and Victoria provided an excellent service. Jack was very efficient and helped us to find the ideal place we were looking to rent and he was very patient with the many questions we had. Victoria was also very helpful with the whole documentation process....
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Comment on agent fees
It was really great that they waved off the admin fees.
Was this helpful? Yes
Jan 09,2017
Minithumbup
By:
Jan 09,2017
0 people found
this helpful
Graeme and his team were very professional throughout, the sale did take a while longer than anticipated but this was down to circumstances following 'Brexit' and a general slow down in the market. But Graeme was very positive and did not give up and the sale process went through very smoothly...
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Comment on agent fees
I think that the fees were a very fair reflection on the work carried out
Was this helpful? Yes
Jan 06,2017
Minithumbup
By:
Jan 06,2017
0 people found
this helpful
Brinkleys offered a fantastic supportive service. Always at the end of the phone to answer my endless questions. It was a difficult year with two buyers dropping out. 3rd time lucky. Professional service I couldn't fault. Thank you making it possible, we are now enjoying life in the beautiful Devonshire countryside....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jan 05,2017
Minithumbup
By:
Jan 05,2017
0 people found
this helpful
Reuben was a superb agent to have dealings with on the purchase of a flat in Wimbledon. He was incredibly professional, helpful, knowledgeable about the property and was willing to put the time and effort in the ensure that the process was as smooth as possible and that I was kept informed as to the progress at all times. He was readily available to answer any questions I (or my multiple family members) had and I would highly recommend him as an agent. In fact, I will be doing my utmost to persu...
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Was this helpful? Yes
Dec 23,2016
Minithumbup
By:
Dec 23,2016
0 people found
this helpful
Amisha thank you for the work you have done for us in the short period of time . Amisha you are efficient relentless and resourceful. you deserves a Gold Medal....
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Comment on agent fees
N/A
Was this helpful? Yes

ARLA TPOS SAGEagent The Guild


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110 2 181 23 60 0 47 0 18 7

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Agent Fees

Excellent Sales and Lettings fees for all vendors and landlords
Last updated at 1:19 PM 14/07/2016 by allAgents

Complaints Procedure

BrinkleyҀ™s aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguard, a complaints procedure has been introduced. This provides for the matter to be dealt with internally by Miss Katie Sharpes and in the event we are not able to deal with the issue to our mutual satisfaction, by reference to the Property Ombudsman.

If you believe you have a complaint, please write in the first instance to Miss Katie Sharpes First floor office, Beaumont House, SW20 0LW

Your complaint will be acknowledged within 24 hours but no loner than 3 working days, investigated thoroughly in accordance with established in house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.

If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by our owner Robert Brinkley

In the event that the final review as detailed above still fails to satisfy your complaint then you are at liberty to have the matter referred to the Property Ombudsman. We will submit our file to the Ombudsman on request. You are also entitled to have your complaint referred to the ombudsman should we fail to deal with matters promptly or do not comply with our in house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 1:19 PM 14/07/2016 by allAgents

Firm rankings



Head Office
Beaumont House, Lambton Rd, London SW20 0LW
(50)
Putney
168 Putney High Street, London SW15 1RS
(80)
Wimbledon Hill
120 Wimbledon Hill Road, London SW19 7QU
(148)
show all branches (4)
Wimbledon Park
149 Arthur Road, London SW19 8AB
(168)

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