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    Julia Whyte
  • Katie Sharpes
    Katie Sharpes
  • Graeme Gordon
    Graeme Gordon
  • Amelia Sharpes
    Amelia Sharpes
  • Robert Brinkley
    Robert Brinkley
  • Angela Brown
    Angela Brown
  • Tony eSilva
    Tony eSilva
  • Suzy Browne
    Suzy Browne
  • Casey Cook
    Casey Cook
  • Anne Barford
    Anne Barford
  • Victoria Shorter
    Victoria Shorter
  • Reuben Van Zummeren
    Reuben Van Zummeren
  • upload your photo
    Carol Ann
  • Amisha Singh
    Amisha Singh
  • Paresh Kumar
    Paresh Kumar
  • Alex Shami
    Alex Shami
  • Shannon Maitland
    Shannon Maitland
  • claim your profile
    Jack Gardner
  • claim your profile
    Jack Gardner
  • claim your profile
    Alex Shami
  • Wesley  Ramsay
    Wesley Ramsay
  • claim your profile
    Lauren Williamson
Brinkley's is a fresh, vibrant independent estate agency based at key locations within South West London.
 
Properties for sale
Properties for rent
May 24,2017
Minithumbup
Suzy Browne
By:
May 24,2017
0 people found
this helpful
Suzy is outstanding is every aspect and could not recommend her more highly. She finds ways around problems that most would not. She puts people first - sounds obvious but most people don't....
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Comment on agent fees
Good in the first year.
Was this helpful? Yes
May 11,2017
Minithumbup
Wesley Ramsay
By:
May 11,2017
0 people found
this helpful
Came across the estate agent unexpectedly and received amazing service. I was approached by a very friendly member of staff(Wesley) he sat down with us and was very quick to identify from the few details I had given him exactly what would be a perfect match for our needs. First viewing and we found the flat we liked, everything ran smoothly as part of it. It was very friendly and efficient service we received....
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May 09,2017
Minithumbup
Jack Gardner
By:
May 09,2017
0 people found
this helpful
Jack was very helpful throughout and always easy to contact and responsive. He made every effort to ensure that the process was as easy as possible....
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Comment on agent fees
No comment - standard rate.
Was this helpful? Yes
May 03,2017
Minithumbup
Casey Cook
By:
May 03,2017
0 people found
this helpful
Casey was extremely helpful in the processing of our deposit return. She kept in regular contact with me and the landlord and I never felt out of the loop when it came to the processes that were taking place. I feel as if Casey went over and above her duty to make sure we were involved in the process....
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Was this helpful? Yes
May 03,2017
Minithumbup
Wesley Ramsay
Tony eSilva
By:
May 03,2017
0 people found
this helpful
Been impressed by the efficiency and transparency in my dealings with the Putney Branch along with Victoria Shorter (Tenancy Progression Administrator)....
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Comment on agent fees
Very competitive vs. previous agents used
Was this helpful? Yes
Apr 24,2017
Minithumbup
Wesley Ramsay
By:
Apr 24,2017
0 people found
this helpful
Wesley in the Putney office handled our tenancy from start to finish. First time I've never had issue when dealing with an agent. Great service I must say....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 24,2017
Minithumbup
Suzy Browne
By:
Apr 24,2017
0 people found
this helpful
She is brilliant! she is very reliable and efficient. It was a pleasure to have her in dealing with my property letting!...
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Apr 24,2017
Minithumbup
Suzy Browne
By:
Apr 24,2017
0 people found
this helpful
She is brilliant! she is very reliable and efficient. It was a pleasure to have her in dealing with my property letting!...
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Was this helpful? Yes
Apr 24,2017
Minithumbup
Jack Gardner
By:
Apr 24,2017
0 people found
this helpful
We recently used Brinkley's services and particularly Jack... couldn't fault them; helpful is an understatement. They go above and beyond to help choosing and moving into a new home run smoothly....
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Comment on agent fees
Reasonable p
Was this helpful? Yes
Apr 19,2017
Minithumbup
Casey Cook
By:
Apr 19,2017
0 people found
this helpful
Casey was really quick and efficient when helping to sort out a problem we had with our shower. The issue was sorted within 24hours of me reporting the problem and I had regular updated to inform me of what was happening. I'm really glad that Casey is my property manager....
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Comment on agent fees
Good.
Was this helpful? Yes
Apr 19,2017
Minithumbup
Amisha Singh
By:
Apr 19,2017
0 people found
this helpful
Amisha is very friendly but better than that she exercises great judgement. I have been a professional landlord since 1998 and I trust Amisha 100% to deal with tenants in a better way than I could....
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Was this helpful? Yes
Apr 04,2017
Minithumbup
Reuben Van Zummeren
By:
Apr 04,2017
0 people found
this helpful
Great service and really stayed on top of things . Reuben did not have my listing but was bold enough to call me with an offer. Great sales guy and people person....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Apr 04,2017
Minithumbup
Graeme Gordon
By:
Apr 04,2017
1 people found
this helpful
I found Graeme to be very professional in managing the exchange of a property I was buying. There was a chain that needed to be managed. Graeme was working behind the scenes to ensure things were progressing at a good pace. He was always very responsive either by phone or email....
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Apr 03,2017
Minithumbup
Casey Cook
By:
Apr 03,2017
0 people found
this helpful
Casey was quick to respond to my problem and efficient in dealing with it such as negotiating with the landlord and making arrangements with contractors etc. She was very helpful, responsive, polite and always kept me informed. I am very happy with the service she provided and grateful that the problem was solved quickly....
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Mar 24,2017
Minithumbup
Victoria Shorter
By:
Mar 24,2017
0 people found
this helpful
thanks to Lauren Williamson in finding me the property and Victoria Shorter to finalize it, both were really helpful thanks...
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Comment on agent fees
good
Was this helpful? Yes
Mar 22,2017
Minithumbup
Reuben Van Zummeren
By:
Mar 22,2017
0 people found
this helpful
Reuben has been amazing in my sale process, it had not been an easy one but he has chased and chased and kept on top of the progression and kept me sane. Attention to detail support has been second to none could not ask for a better person to see through your sale....
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Mar 20,2017
Minithumbup
Reuben Van Zummeren
By:
Mar 20,2017
1 people found
this helpful
It was a pleasure buying a property through brinkleys and especially Reuben. He went above and beyond and am very grateful for his help. Very friendly and straight talking...
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Comment on agent fees
n/a
Was this helpful? Yes
Mar 15,2017
Minithumbup
Graeme Gordon
By:
Mar 15,2017
0 people found
this helpful
Graeme was an excellent agent throughout our buying process. He gave honest and reliable advice and responded quickly to all queries. If it wasn't for Graeme we might not have landed our perfect little home. Thank you Graeme!...
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Was this helpful? Yes
Mar 15,2017
Minithumbup
Wesley Ramsay
By:
Mar 15,2017
0 people found
this helpful
Many thanks to Wesley from Brinkleys, who has been really helpful showing some flats. I appreciate the selection of flats according to our needs, and he has been really helpful with the negotiation of the rent. When we found a suitable flat, in the same day he was able to contact the landlord and achieve an agreement....
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Comment on agent fees
Agent's fees are averague
Was this helpful? Yes
Mar 10,2017
Minithumbup
Alex Shami
By:
Mar 10,2017
0 people found
this helpful
We just moved into our new flat on hartfield road in Wimbledon which Alex found for us. We couldn't be happier! Alex has been superb from start to finish. We felt like he was one of only a handful of estate agents we spoke to (we saw dozens) who actually listened to what we want down to every detail and got all of his recommendations spot on. Not only did he find us great apartments right up our street, he was also quick, accommodating and knowledgeable about said apartments. Once the flat was c...
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Comment on agent fees
N/a
Was this helpful? Yes
Mar 08,2017
Minithumbup
Casey Cook
By:
Mar 08,2017
0 people found
this helpful
Casey was very helpful and polite in helping us . She responded quickly to our request and was in touch with the landlord and the problem was solved much sooner than we expected. Thanks again Casey....
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Was this helpful? Yes
Mar 07,2017
Minithumbup
Amisha Singh
By:
Mar 07,2017
0 people found
this helpful
I rent a flat from this company for long time.When I had problems in the flat Amisha was helpful all the time.She always tried to sort out everything as soon as possible.She is very friendly and replay my mails straight away....
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Comment on agent fees
I cannot find nothing bad :)
Was this helpful? Yes
Feb 24,2017
Minithumbup
Casey Cook
By:
Feb 24,2017
0 people found
this helpful
I recently vacated my flat in Raynes Park and I can honestly say without Casey help this would not have been an easy move. Casey was very efficient and responded to my emails immediately, even when I moved out I was owed rent from the landlord and was told by the landlord this was 11 days, Casey called me and informed me It was 13 days, and also liaised with the landlord on a daily basis on my be half to get my deposit back. Casey helped me at every stage after I vacated the property. Workin...
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Comment on agent fees
By far the best Agent I have dealt with in a long time!
Was this helpful? Yes
Feb 24,2017
Minithumbup
Casey Cook
By:
Feb 24,2017
0 people found
this helpful
Casey cook, what can I say...fantastic service!! a credit to the company.... always happy to chat and sort any problem big or small. I feel totally at ease.. many thanks again casey...
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Comment on agent fees
I would prefer not to pay any fees.... but I think they are fair.
Was this helpful? Yes
Feb 24,2017
Minithumbup
Suzy Browne
By:
Feb 24,2017
0 people found
this helpful
Suzy thank you a lot for standing beside me ad helping me . Thanks for your advices .. you are such a kind and nice person ....
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Was this helpful? Yes
Feb 23,2017
Minithumbup
Wesley Ramsay
By:
Feb 23,2017
0 people found
this helpful
Wesley was a pleasure to work with and provided us with all of the information we needed. He was easy to get in contact with and helped us throughout the whole process. I would recommend Wesley to any prospective customers....
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Comment on agent fees
The agency fees are very similar to most other agencies.
Was this helpful? Yes
Feb 23,2017
Minithumbup
Wesley Ramsay
Wesley Ramsay
By:
Feb 23,2017
0 people found
this helpful
Wesley did a very good job and we're delighted with our new home. He worked hard to support us during the move and only showed us properties that were relevant for our search. From a customer service point of view, he was very friendly and didn't seem to mind working late or over the weekend to help secure the property for us. I was very pleased....
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Comment on agent fees
No fees due to Christmas offer.
Was this helpful? Yes
Feb 23,2017
Minithumbup
Jack Gardner
By:
Feb 23,2017
0 people found
this helpful
I have had very positive experience getting assistance from Brinkley's. The agents were efficient, prompt to deal with the renting process and respectful of our needs. I really appreciated Jack's help in negotiating and securing the flat. The contract was done on few days and we have already moved in. Thank you....
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Comment on agent fees
Fees were reasonable compared to my previous experience.
Was this helpful? Yes
Feb 23,2017
Minithumbup
By:
Feb 23,2017
0 people found
this helpful
Very impressed by the service provided. Would definitely use again for my rentals and also recommend to family and friends....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 22,2017
Minithumbup
Wesley Ramsay
By:
Feb 22,2017
0 people found
this helpful
Wesley was very helpful with supporting our move to Putney. As prospective tenants we did not know the area well and he was able to quickly show us several properties, one of which we were accepted on. He was very pleasant to interact with and not overly pushy like estate agents I have encountered from other agencies which i really appreciated. Wesley was also very knowledgeable about the area....
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Comment on agent fees
Reasonable
Was this helpful? Yes

ARLA TPOS SAGEagent The Guild


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115 2 188 23 61 0 48 0 18 7

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Agent Fees

Excellent Sales and Lettings fees for all vendors and landlords
Last updated at 1:19 PM 14/07/2016 by allAgents

Complaints Procedure

BrinkleyҀ™s aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguard, a complaints procedure has been introduced. This provides for the matter to be dealt with internally by Miss Katie Sharpes and in the event we are not able to deal with the issue to our mutual satisfaction, by reference to the Property Ombudsman.

If you believe you have a complaint, please write in the first instance to Miss Katie Sharpes First floor office, Beaumont House, SW20 0LW

Your complaint will be acknowledged within 24 hours but no loner than 3 working days, investigated thoroughly in accordance with established in house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.

If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by our owner Robert Brinkley

In the event that the final review as detailed above still fails to satisfy your complaint then you are at liberty to have the matter referred to the Property Ombudsman. We will submit our file to the Ombudsman on request. You are also entitled to have your complaint referred to the ombudsman should we fail to deal with matters promptly or do not comply with our in house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 1:19 PM 14/07/2016 by allAgents

Head Office
Beaumont House, Lambton Rd, London SW20 0LW
(54)
Putney
168 Putney High Street, London SW15 1RS
(84)
Wimbledon Hill
120 Wimbledon Hill Road, London SW19 7QU
(153)
show all branches (4)
Wimbledon Park
149 Arthur Road, London SW19 8AB
(169)

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