• upload your photo
    Julia Whyte
  • Katie Sharpes
    Katie Sharpes
  • Graeme Gordon
    Graeme Gordon
  • Amelia Sharpes
    Amelia Sharpes
  • Robert Brinkley
    Robert Brinkley
  • Suzy Browne
    Suzy Browne
  • Casey Cook
    Casey Cook
  • Anne Barford
    Anne Barford
  • Victoria Shorter
    Victoria Shorter
  • Reuben Van Zummeren
    Reuben Van Zummeren
  • upload your photo
    Carol Ann
  • Alex Shami
    Alex Shami
  • claim your profile
    Jack Gardner
  • claim your profile
    Jack Gardner
  • claim your profile
    Alex Shami
  • Wesley  Ramsay
    Wesley Ramsay
  • claim your profile
    Lauren Williamson
  • claim your profile
    Lauren Williamson
  • claim your profile
    Many thanks Wesley Ramsay and Victoria Shorter , Very g
  • claim your profile
    Jack Gardner
  • claim your profile
    Amelia Sharpes
Brinkley's is a fresh, vibrant independent estate agency based at key locations within South West London.
 
www.brinkleys.co.uk Properties for sale
Properties for rent
Dec 15,2017
Minithumbup
Victoria Shorter
By: 'Alex'
Dec 15,2017
0 people found
this helpful
Victoria has been competently managing my properties for 3years now and I am very pleased with her and Brinkley's in general....
read full review
Was this helpful? Yes
Dec 12,2017
Minithumbup
Casey Cook
By: 'Paul Whittering'
Dec 12,2017
0 people found
this helpful
Casey has been very efficient and helpful in all dealings I have had with her in recent times over matters relating to ongoing works at my flat. She responds to emails straight away, is always polite and patient and liaises well with both tenants and workmen:...
read full review
Comment on agent fees
Good value
Was this helpful? Yes
Dec 09,2017
Minithumbup
Victoria Shorter
By: 'Behzad'
Dec 09,2017
0 people found
this helpful
Genuinely serious agent. Victoria is been was an excellent go between myself and tenant. Her speed at which she took up a task and move forward with it was mesmerising. She has handled a very difficult case with my tenant unbelievably professionally within her power. Unlike other agents that at times can be difficult to deal with, she was very easy going I would recommend her for any future employment @ much higher position in any other agency. Her talent is wasted on her current position...
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Dec 07,2017
Minithumbup
Wesley Ramsay
By: 'Owner in roehampton'
Dec 07,2017
0 people found
this helpful
We have used brinkleys for some years to source tenants. They have always given excellent service. This year Wesley has been very professional and has understood our situation and responded very quickly. All the staff we come into contact with are of the highest level. Wesley Victoria and Anne in accounts....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Dec 06,2017
Minithumbup
Alex Shami
By: 'ZoeG'
Dec 06,2017
0 people found
this helpful
Alex could not have been more helpful throughout the whole process. He was efficient, knowledgable and honest without being pushy or patronising at all. He treated me more like an old friend than a client which goes a long way in this business! Brinkley's as a whole is a fantastic company and I would have no hesitation using them again in the future....
read full review
Was this helpful? Yes
Dec 06,2017
Minithumbup
Wesley Ramsay
Many thanks Wesley Ramsay and Victoria Shorter , Very g
By: 'Tam'
Dec 06,2017
0 people found
this helpful
Wesley was extremely polite, helpful and asssited wherever possible, i would highly recommend Brinkleys with the excellent customer service level demonstrated....
read full review
Comment on agent fees
good
Was this helpful? Yes
Nov 27,2017
Minithumbup
Casey Cook
By: 'Aino L'
Nov 27,2017
0 people found
this helpful
I relocated abroad and needed a managing agent to look after my flat, as managing the tenancy remotely was simply not an option for me. Casey is my property manager, and I could not be happier with the service. She is prompt and reliable, always friendly and professional and nothing is too much - she sorts out everything. She has even taken up sorting my problems with an energy provider, who has messed up my final bill a year after I left. She is very smart with the communication - anything no...
read full review
Comment on agent fees
Fees are in line with what others charge. They do charge everything in one go at the start of tenancy which is not the most convenient way - there are agents out there who spread the cost throughout the tenancy. But otherwise I would say the value I get for my money is good.
Was this helpful? Yes
Nov 23,2017
Minithumbup
Casey Cook
By: 'Simone Ferreira'
Nov 23,2017
0 people found
this helpful
Casey always being very helpful, friendly and taking on board the issues. Quick to respond! She's a star! Simone...
read full review
Was this helpful? Yes
Nov 15,2017
Minithumbup
Casey Cook
By: 'Sean King'
Nov 15,2017
0 people found
this helpful
I have let a property with Brinkleys for a few years now and have been lucky enough to of had Casey representing me throughout this time. Casey is a very hard working & attentive member of Brinkleys staff. Nothing is too much trouble and she pays great attention to detail. Keep up the good work!!...
read full review
Was this helpful? Yes
Nov 10,2017
Minithumbup
Victoria Shorter
Jack Gardner
By: 'Ling'
Nov 10,2017
0 people found
this helpful
Thanks for quickly found the tenants. However, we were told that the talents had moved in by our neibour instead of the Agent....
read full review
Comment on agent fees
So so
Was this helpful? Yes
Nov 10,2017
Minithumbup
By: 'Sina'
Nov 10,2017
0 people found
this helpful
I am very happy with Brinkley's state agent. Very fast and efficient. I would use them again for sure. Hi...
read full review
Comment on agent fees
They were reasonable.
Was this helpful? Yes
Nov 06,2017
Minithumbup
Casey Cook
By: 'Alex'
Nov 06,2017
0 people found
this helpful
Consistently hard working on my behalf dealing with tenants . Top marks for communication and dedication over the few years I've been a Brinkley's client....
read full review
Was this helpful? Yes
Nov 03,2017
Minithumbup
Amelia Sharpes
By: 'Laszlo'
Nov 03,2017
0 people found
this helpful
Jack kept me constantly updated during the renting process and behaved professionally throughout. I was very happy with the customer service provided by him. I'd highly recommend....
read full review
Was this helpful? Yes
Nov 03,2017
Minithumbup
Jack Gardner
By: 'Daisy'
Nov 03,2017
0 people found
this helpful
Jack was friendly and efficient in helping us put in an offer on our new flat. We appreciated the quick turnaround. Many thanks....
read full review
Was this helpful? Yes
Nov 03,2017
Minithumbup
Casey Cook
By: 'Anita'
Nov 03,2017
0 people found
this helpful
Casey was very quick to respond to my email. She was very efficient in dealing with my problem. She is always very helpful. Thank you Casey!...
read full review
Was this helpful? Yes
Nov 03,2017
Minithumbup
Amelia Sharpes
By: 'Charlotte'
Nov 03,2017
0 people found
this helpful
Amelia was very helpful and kept in touch regularly to ensure everything was sorted before moving day.Thanks a lot :)...
read full review
Was this helpful? Yes
Nov 03,2017
Minithumbup
Anne Barford
By: 'SW20 Mum'
Nov 03,2017
0 people found
this helpful
Anne has always been super efficient and thorough in dealing with any queries we have had. Very understanding and perceptive and I feel I can be 100% honest with her. Anne is extremely easy to chat to and very personable and approachable. You always know that any query will be resolved in a timely and efficient manner with top class client service. Thank you Anne!...
read full review
Was this helpful? Yes
Nov 02,2017
Minithumbup
Amelia Sharpes
By: 'Landlord in SW19'
Nov 02,2017
0 people found
this helpful
Amelia kept us in constant communication and behaved professionally throughout. Both ourselves as landlords and our tenant were very happy with the customer service provided by her. We would highly recommend....
read full review
Was this helpful? Yes
Nov 01,2017
Minithumbup
Suzy Browne
By: 'Fred'
Nov 01,2017
0 people found
this helpful
Susy is brilhant very efficient, she help us to find what we looking for in just 2 viewings. Highly recommend. Thanks Susy...
read full review
Was this helpful? Yes
Nov 01,2017
Minithumbup
Casey Cook
By: 'Ä¢P'
Nov 01,2017
0 people found
this helpful
Casey has always been very efficient and helpful if anything has needed doing at the property I rent out through Brinkley's...
read full review
Was this helpful? Yes
Oct 31,2017
Minithumbup
Suzy Browne
By: 'Lilian-Goldstone Ltd'
Oct 31,2017
1 people found
this helpful
Here at Lillian-Goldstone Ltd, we have been working with Suzy for a couple of months now. Suzy is an exceptional agent that listens to her clients needs and most of all delivers. Her negotiation skills are second to none because of her kind approach and willingness to mediate a deal. This is one of the reasons we will continue doing business with Suzy and Brinkley's without hesitation. • 'The deal is considered done with Suzy'...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Oct 27,2017
Minithumbup
Reuben Van Zummeren
By: 'Gerald'
Oct 27,2017
0 people found
this helpful
Reuben was helpful throughout the sale process which suffered delays due to probate issues. Reuben was diligent and his patience was rewarded when buyers were eventually found. I found Reuben to be enthusiastic and positive....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Oct 23,2017
Minithumbup
Wesley Ramsay
By: 'Faz'
Oct 23,2017
0 people found
this helpful
Wesley was very helpful in assisting in finding me a flat within my search criteria and executing all the related admin. He was easy to communicate with always responded promptly to questions....
read full review
Comment on agent fees
The fees seem pretty much industry standard
Was this helpful? Yes
Oct 21,2017
Minithumbup
By: 'Marianna'
Oct 21,2017
0 people found
this helpful
Wesley was very friendly and helpful all the way through. I'm glad we found a very nice place through Brinkleys as they were the most efficient agency we had contact with since we moved to London....
read full review
Was this helpful? Yes
Oct 20,2017
Minithumbup
Wesley Ramsay
By: 'Scarlet'
Oct 20,2017
0 people found
this helpful
Wesley was a very helpful chappy, very friendly and welcoming. helped us to get the house we wanted without any trouble....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Oct 10,2017
Minithumbup
Wesley Ramsay
By: 'Sian'
Oct 10,2017
0 people found
this helpful
Wesley showed us around the property and was able to answer the majority of our questions. If he did not know the answer, he found them out for us and contacted us, and assisted us in understanding the process. When we put in an offer to rent the property, the process was started very quickly and the Brinkley's team were available to help throughout. Wesley was polite and approachable....
read full review
Comment on agent fees
Fortunately at the time we put in the offer, there were no referencing fees charged that month, however there were agency fees. These were reasonable and we had expected to be charged these costs.
Was this helpful? Yes
Oct 07,2017
Minithumbup
Reuben Van Zummeren
By: 'Oliver'
Oct 07,2017
0 people found
this helpful
Reuben helped us with a complicated purchase of our family home in Putney. He was extremely efficient and quick to suggest ways around issues that arose during conveyancing. Without his proactive approach, I am sure the purchase would have fallen through. I would certainly recommend Reuben to any house hunter!...
read full review
Was this helpful? Yes
Sep 29,2017
Minithumbup
Reuben Van Zummeren
By: 'Janet'
Sep 29,2017
0 people found
this helpful
Like all the reviewers here, I found Reuben to be an exceptional agent. He was always available, was honest in his valuation (no nonsense like over-valuing and then reducing the price once he got the property), negotiated a good price for the flat, was quick to respond to calls and emails, and kept driving the sales process through. If you are buying or selling in Putney you should definitely speak to Reuben....
read full review
Comment on agent fees
Very fair
Was this helpful? Yes
Sep 11,2017
Minithumbup
By: 'Andrew Sinclair'
Sep 11,2017
0 people found
this helpful
A very helpful estate agency, and Maria (Tenancy Progressor), was especially helpful, and very efficient with the necessary paperwork involved - thanks again....
read full review
Comment on agent fees
The fees were very acceptable.
Was this helpful? Yes
Aug 30,2017
Minithumbup
Jack Gardner
By: 'Elizabeth'
Aug 30,2017
0 people found
this helpful
Jack was very helpful, efficient and friendly to deal with which was incredibly refreshing. I'd certainly use Brinkley's in the future....
read full review
Comment on agent fees
Average
Was this helpful? Yes

NAEA ARLA TPOS SAGEagent The Guild


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
149 2 220 23 70 0 52 0 20 7

Job vacancies

Please see a list of jobs available

Agent Fees

Brinkley's offer competitive fees to all Landlords and Vendors
Last updated at 1:19 PM 14/07/2016 by allAgents

Complaints Procedure

BrinkleyҀ™s aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguard, a complaints procedure has been introduced. This provides for the matter to be dealt with internally by Katie Sharpes and in the event we are not able to deal with the issue to our mutual satisfaction, by reference to the Property Ombudsman.

If you believe you have a complaint, please write in the first instance to Katie Sharpes 149 Arthur Road, Wimbledon Park, SW19 8AB.

Your complaint will be acknowledged within 24 hours but no loner than 3 working days, investigated thoroughly in accordance with established in house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.

If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by our owner Robert Brinkley 149 Arthur Road, SW19 8AB.

In the event that the final review as detailed above still fails to satisfy your complaint then you are at liberty to have the matter referred to the Property Ombudsman. We will submit our file to the Ombudsman on request. You are also entitled to have your complaint referred to the ombudsman should we fail to deal with matters promptly or do not comply with our in house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 1:19 PM 14/07/2016 by allAgents

Head Office
Beaumont House, Lambton Rd, London SW20 0LW
(83)
Putney
168 Putney High Street, London SW15 1RS
(109)
Wimbledon Hill
120 Wimbledon Hill Road, London SW19 7QU
(164)
show all branches (4)
Wimbledon Park
149 Arthur Road, London SW19 8AB
(185)


.

Make an Enquiry