Brinkley's Estate Agents
4.7/5, 910 reviews
96% recommended
99% sales valuation accuracy
100% sales fee satisfaction
87% lettings valuation accuracy
94% lettings fee satisfaction
Brinkley's is a fresh, vibrant independent estate agency based at key locations within South West London. show more Brinkley's is a fresh, vibrant independent estate agency based at key locations within South West London.
Brinkleys Estate Agents - Click to Visit Our Website

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 100% £53,250 £1,600,000
Lettings 87% 94% £550 £5,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
250 4 407 29 103 0 80 0 30 7
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS SAGEagent
Latest Properties

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“Zarah - exceptional assistance...”

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Oct 12,2020
Minithumbup
By: 'Catherine'
Oct 12,2020
0 people found
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Zarah helped us very much with an issue that we had with our property. She always kept us updated and she addressed all of our concerns very quickly. We have liaised with a lot of estate agents but Zarah was by far the most helpful ...
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“We are very glad we found Graeme at Brinkleys......”

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Oct 07,2020
Minithumbup
Graeme Gordon
By: 'Renee Tiefenthaler'
Oct 07,2020
0 people found
this helpful
We are very glad we found Graeme at Brinkleys to help us to sell out property! He found us excellent buyers quickly and was always on hand to answer our queries, assist when needed and kept us up-to-date throughout - just what you would wish ...
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“Zarah has been extremely helpful with any iss......”

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Sep 23,2020
Minithumbup
By: 'Edward'
Sep 23,2020
0 people found
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Zarah has been extremely helpful with any issue we've had regarding the property we're renting. She has dealt with the issues promptly and always responded in a professional way. She gets things done with the minimum of hassle....
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“I've been a client of Brinkley's for 6 years ......”

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Sep 22,2020
Minithumbup
By: 'Anna Li'
Sep 22,2020
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I've been a client of Brinkley's for 6 years and they've always been excellent in communication, reporting, fees charging and have brought peaceful mind. Zarah has been polite, thoughtful and with prompt responding all the time. It's great experience working with her and the team....
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“Graeme was superb...”

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Sep 15,2020
Minithumbup
Graeme Gordon
By: 'Meena Valambhia'
Sep 15,2020
0 people found
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Graeme was superb throughout the whole process, he kept us up to date and made sure everything was completed in a timely manner. Excellent service....
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“Very efficient and understanding...”

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Sep 11,2020
Minithumbup
Zulekha
By: 'Cecile Fradin'
Sep 11,2020
0 people found
this helpful
Zulekha has been my property manager for about two years. Sha has always been very professionnal and discreet which, as a tenant, I appreciate a lot. I've recently been through a hard time when my bag was stolen in a foreign country, and she has ...
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“Suzy Browne is super helpful, knows industry ......”

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Sep 11,2020
Minithumbup
Suzy Browne
By: 'alex'
Sep 11,2020
0 people found
this helpful
Suzy Browne is super helpful, knows industry well, showed us three nice properties, answered all my questions. Everything went like clockwork and we made a deal on the day. I needed a 6-month break which was challanging but Suzy negotiated with landlord and got us ...
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“Good service accompanied by proactive communi......”

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Sep 04,2020
Minithumbup
By: 'Andrew Rut'
Sep 04,2020
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Good service accompanied by proactive communication. The property survey was detailed and accompanied by clear photographs. Happy to be working with Zarah....
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“Efficient and businesslike and always pleasan......”

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Aug 31,2020
Minithumbup
Graeme Gordon
By: 'Irene Dutton'
Aug 31,2020
0 people found
this helpful
Efficient and businesslike and always pleasant to deal with. Graeme got us through some bumps along the process and were very supportive. Would definitely recommend....
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“Brinkley's had the perfect flat for me and An......”

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Aug 31,2020
Minithumbup
Anne
By: 'Nick Day'
Aug 31,2020
0 people found
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Brinkley's had the perfect flat for me and Anne was brilliant all the way through my tenancy. Always polite and helpful and quick to respond to any of my needs....
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“Excellent Communicators...”

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Aug 31,2020
Minithumbup
By: 'Louise Tasker'
Aug 31,2020
0 people found
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Brinkleys at Wimbledon Hill have been doing a sterling job since they took on the management of our property in Wimbledon Park. During Covid they have kept us up to date on how the tenants are getting on during work downtime and I feel I ...
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“Anne is definitely the most efficient, helpfu......”

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Aug 28,2020
Minithumbup
Anne
By: 'Agnieszka Mataczyno'
Aug 28,2020
0 people found
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Anne is definitely the most efficient, helpful and polite person I use to deal in all my experiences with estate agents so far....
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“I wanted to thank Amelia for the consistently......”

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Aug 27,2020
Minithumbup
Amelia Sharpes
By: 'Tanguy'
Aug 27,2020
0 people found
this helpful
I wanted to thank Amelia for the consistently high quality of service that she provided to me . Amelia has been prompt, efficient and effective in attending to my queries....
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“Zarah has always been prompt and professional......”

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Aug 27,2020
Minithumbup
By: 'Becci Toms'
Aug 27,2020
0 people found
this helpful
Zarah has always been prompt and professional in our communications thus far. Any messages to or from the landlord have been easy and quick, which has meant we get the necessary fixes or issues resolved quickly. Any emails regarding inspections or work to be done ...
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“I am a tenant and zulekha is my assigned pro......”

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Aug 27,2020
Minithumbup
Zulekha
By: 'Umair farooq'
Aug 27,2020
0 people found
this helpful
I am a tenant and zulekha is my assigned property manager. I have never rented before and she helped me all the way. She is professional and efficient and good at her job. Would recommend Brinkley’s and zulekha all the time...
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“Zulekha was a wonderful property manager and ......”

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Aug 27,2020
Minithumbup
Zulekha
By: 'Omar Uddin'
Aug 27,2020
0 people found
this helpful
Zulekha was a wonderful property manager and brilliant to work with. One of the best property managers I've come across in a while....
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“Zulekha has always gone above and beyond for ......”

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Aug 27,2020
Minithumbup
Zulekha
By: 'josh auhja'
Aug 27,2020
0 people found
this helpful
Zulekha has always gone above and beyond for me. Not only did she made me feel at ease, she also made my checking in very comfortable. Not only is she professional, but also a brilliant head of property management. Absolutely brilliant to work with and ...
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“I have dealt with zulekha managing my propert......”

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Aug 27,2020
Minithumbup
Zulekha
By: 'Zain Farooq'
Aug 27,2020
0 people found
this helpful
I have dealt with zulekha managing my property. Not only is she professional but well knowledge in this field. She has been a breath of fresh air as she helped me to resolve many issues with my property...
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“Zarah is a true professional...”

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Jun 29,2020
Minithumbup
By: 'Mar Sanchez'
Jun 29,2020
0 people found
this helpful
In all the communications we have had with Zarah these past months, she has always been polite, very professional and incredibly helpful -always replying promptly and taking action very swiftly....
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“Always helpful and lovely!...”

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May 22,2020
Minithumbdown
Amelia Sharpes
By: 'Dina Oktaviani'
May 22,2020
0 people found
this helpful
Amelia is always there to help me every step of the way through the tenancy contract progression and beyond! She has lovely and understanding style of communication, which is comforting....
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“Great experience overall...”

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May 21,2020
Minithumbup
Amelia Sharpes
Katie
By: 'Alison Stainsby'
May 21,2020
0 people found
this helpful
All staff at Brinkley's that we had contact with were very helpful throughout the process. They were easily contactable at all times. Really made an effort to get the move done quickly and smoothly for us....
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“Very helpful through a tough and challenging ......”

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May 20,2020
Minithumbup
Anne
By: 'Blackman'
May 20,2020
0 people found
this helpful
Very helpful through a tough and challenging time. Very clear and knowledgeable which helped guide me. Will use 100% again...
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“Amelia is always a pleasure to work with. She......”

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May 16,2020
Minithumbup
Amelia Sharpes
By: 'Julie Downes'
May 16,2020
0 people found
this helpful
Amelia is always a pleasure to work with. She is quick to respond to queries and is friendly and helpful....
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“Hi,Amelia is very proffessional and really ......”

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May 01,2020
Minithumbdown
Amelia Sharpes
By: 'Adrian Tanasa'
May 01,2020
0 people found
this helpful
Hi, Amelia is very proffessional and really helpful. She helped me a lot,especially in this period of time. Very helpful, and I recommend in the future...
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Vendor Fees

Rates starting from 0.9% inc VAT

Landlord Fees

Rates starting from 8.45% inc VAT Letting and Rent collection

Tenant Fees

Relevant letting fees and tenant protection information

As well as paying the rent, you may also be required to make the following permitted payments.

Permitted payments:
Before the tenancy starts (payable to Brinkley’s Estate Agents)
Holding Deposit: 1 week’s rent
Deposit: 5 weeks’ rent
During the tenancy (payable to the Agent)
For English properties:
Payment of £50 if you want to Amend the tenancy agreement
Payment of interest for the late payment of rent at a rate of 3%
Reasonable incurred costs for the loss of keys/security devices (dependent on locks and keys )
Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy

During the tenancy (payable to the provider) if permitted and applicable:
Utilities – gas, electricity, water
Communications – telephone and broadband
Installation of cable/satellite
Subscription to cable/satellite supplier
Television licence
Council Tax

Other permitted payments:
Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection:
Brinkley’s Estate Agents is a member of ARLA/NAEA, which is a client money protection scheme, and also a member of The Property Ombudsman, which is a redress scheme. You can find out more details on the agent’s website or by contacting the agent directly.
Last updated at 06/06/2019, 12:49 PM by Julia Whyte
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Procedure
Brinkley’s aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguard, a complaints procedure has been introduced. This provides for the matter to be dealt with internally by Miss Katie Sharpes and in the event we are not able to deal with the issue to our mutual satisfaction, by reference to the Property Ombudsman.

If you believe you have a complaint, please write in the first instance to Miss Katie Sharpes First floor office, Beaumont House, SW20 0LW

Your complaint will be acknowledged within 24 hours but no loner than 3 working days, investigated thoroughly in accordance with established in house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.

If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by our owner Robert Brinkley

In the event that the final review as detailed above still fails to satisfy your complaint then you are at liberty to have the matter referred to the Property Ombudsman. We will submit our file to the Ombudsman on request. You are also entitled to have your complaint referred to the ombudsman should we fail to deal with matters promptly or do not comply with our in house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 9:14 AM 01/11/2018 by robert brinkley

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