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    Julia Whyte
  • Katie Sharpes
    Katie Sharpes
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    Graeme Gordon
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    Amelia Sharpes
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    Robert Brinkley
  • Suzy Browne
    Suzy Browne
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    Casey Cook
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    Anne Barford
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    Victoria Shorter
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    Reuben Van Zummeren
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    Carol Ann
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    Alex Shami
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    Jack Gardner
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    Jack Gardner
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    Alex Shami
  • Wesley  Ramsay
    Wesley Ramsay
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    Many thanks Wesley Ramsay and Victoria Shorter , Very g
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    Jack Gardner
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    Amelia Sharpes
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    Natasha Chun
Brinkley's is a fresh, vibrant independent estate agency based at key locations within South West London.
 
www.brinkleys.co.uk

Properties for Sale
Properties to Rent

Feb 22,2018
Minithumbup
Alex Shami
Graeme Gordon
By: 'H Turner'
Feb 22,2018
0 people found
this helpful
We received a professional service from Alex and Graeme at Brinkleys. We are very happy with the service provided. When selling our flat we always given plenty of notice to prepare the flat before each viewing, and given thorough feedback after each one. Would recommend highly....
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Comment on agent fees
We were offered very competitive fees, which was the main reason we chose to sell via Brinkleys.
Was this helpful? Yes
Feb 21,2018
Minithumbup
Amelia Sharpes
By: 'Nina - SW18'
Feb 21,2018
0 people found
this helpful
Our last flat was let through an awful agent so we were a bit nervous about the process.. Amelia was amazing throughout the process and put us at ease :)...
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Feb 20,2018
Minithumbup
Wesley Ramsay
By: 'AJC'
Feb 20,2018
0 people found
this helpful
Wesley has been helpful and efficient from start to finish. Quick to answer questions and polite and friendly. He assured me Brinkleys and he would help me and they did....
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Comment on agent fees
Very fair
Was this helpful? Yes
Feb 20,2018
Minithumbup
Amelia Sharpes
By: 'Anna'
Feb 20,2018
0 people found
this helpful
Amelia was extremely helpful helping to arrange our move. She kept in touch regularly to ensure we were happy and has made the process very easy and stress free for us which has been very appreciated. Thank you!!...
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Feb 20,2018
Minithumbup
Suzy Browne
By: 'Danielle'
Feb 20,2018
0 people found
this helpful
Suzy worked amazing with the whole process of my move from start to finish, very efficient and accommodating. Very approachable and friendly! Can't recommend her enough a big thank you Suzy!...
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Feb 20,2018
Minithumbup
Suzy Browne
By: 'Thompson family'
Feb 20,2018
0 people found
this helpful
Would just like to thank Suzy for helping us move so quickly into our new home after being let down by another agent. She went above and beyond to get things tied quickly for us really appreciate this as I have a family and was a very stressful time for us she comes very highly recommended from us....
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Feb 20,2018
Minithumbup
Suzy Browne
By: 'Hannah'
Feb 20,2018
0 people found
this helpful
I found Suzy to be very professional in the process of our move. Suzy provided the full service efficiently and confidently. Very impressed and would definitely recommend....
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Feb 20,2018
Minithumbup
Anne Barford
By: 'John M'
Feb 20,2018
0 people found
this helpful
In letting out my former home I have had dealings with Anne Barford for several years and have found her to be thorough, practical, user friendly and quick to respond on any queries....
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Comment on agent fees
good
Was this helpful? Yes
Feb 16,2018
Minithumbup
Anne Barford
By: 'M Taylor'
Feb 16,2018
0 people found
this helpful
Anne has been extremely helpful as I have encountered one or two issues with my tenants and whilst I have not opted for the "managed property" option she has provide expertise and knowledge on a range of legal and practical solutions. She has made a real effor to understand the details and has been proactive in her handling of things....
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Comment on agent fees
Very competitve having reviewd the local market.
Was this helpful? Yes
By: Mark Taylor
Feb 19, 2018
View all comments (1)
I am not sure why, but my rating was actually a 5 not a 4, and I would like to see that rectified if possible. Spotting a couple of spelling errors too (which I am normally diligent in avoiding) suggests that there are some problems on the site with potential errors being made. Can you please confirm that this change in marking can be done? Regards, Mark Taylor ...
Feb 15,2018
Minithumbup
Victoria Shorter
By: 'hamed'
Feb 15,2018
0 people found
this helpful
thank you for being so efficient and always getting back to me promptly with any questions and always seeming to be on top of things. Nothing seems to be a problem as you just get on & get it done, with a great positive attitude. keep up the great work....
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Comment on agent fees
N/A
Was this helpful? Yes
Feb 15,2018
Minithumbup
By: 'Wimbledon Park landlady'
Feb 15,2018
0 people found
this helpful
Anne was great at sorting out the tenancy renewal: polite, professional and firm. She set the tenants a deadline, reminded them about it in good time, handled the negotiations about getting some repairs done, got everyone to agree the terms and managed the paperwork. It did help that Brinkleys were involved, rather than me just trying to arrange things by myself....
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Comment on agent fees
Reasonable at 5% plus VAT.
Was this helpful? Yes
Feb 14,2018
Minithumbup
Amelia Sharpes
By: 'Mike'
Feb 14,2018
0 people found
this helpful
I have let my property in Putney through Brinkleys for many years now and I continue to receive a level of service second to none. I really value the relationship we have!...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 14,2018
Minithumbup
Jack Gardner
By: 'NatalieD'
Feb 14,2018
0 people found
this helpful
We received an excellent service from Jack from beginning to end. He was very friendly, helpful and always went out of his way to answer any queries we had and help in anyway he could. He made us finding and securing our flat an absolute pleasure!...
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Was this helpful? Yes
Feb 06,2018
Minithumbup
Suzy Browne
By: 'londonder'
Feb 06,2018
0 people found
this helpful
Suzy Browne is very professional and excellent at her job, I would highly recommend anyone to use Brinkleys - Arthur Road for first class service. Well done....
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Comment on agent fees
Very fair
Was this helpful? Yes
Feb 04,2018
Minithumbup
Victoria Shorter
By: 'Fiona'
Feb 04,2018
1 people found
this helpful
Victoria has been exceptional throughout our liaison. Her prompt action and responsiveness has helped make the letting process seamless, despite being overseas. I can heartily recommend Victoria and the rest of the Brinkleys team....
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Comment on agent fees
Very competitive
Was this helpful? Yes
Jan 26,2018
Minithumbup
Natasha Chun
By: 'AV'
Jan 26,2018
0 people found
this helpful
Natasha was very prompt and reassuring with her response and kept me in up to date throughout the process. Her coordination with the the rest of the team was fantastic and seamless. Thank you for your patience and friendliness Natasha!...
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Jan 12,2018
Minithumbup
Casey Cook
By: 'Ji'
Jan 12,2018
0 people found
this helpful
Casey is very knowledgeable about all the steps involving tenant agreement termination process. Her response was always prompt with me and kept me abreast of the progress being made. Her coordination with the landlord was equally prompt and timely. All of these made me feel comfortable throughout the termination process which can be often stressful. Thank you again, Casey!...
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Was this helpful? Yes
Jan 10,2018
Minithumbup
Victoria Shorter
By: 'Muhammad'
Jan 10,2018
1 people found
this helpful
Victoria provided efficient and prompt service. She was well informed and kept us up to date with the process. She had dealt with us for a short time but overall our experience with her was great....
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Was this helpful? Yes
Jan 03,2018
Minithumbup
Casey Cook
By: 'S.M.'
Jan 03,2018
0 people found
this helpful
Casey was the most helpful and hassle free agent i have ever dealt with. She was so lovely and alway very quick to respond to my calls or emails....
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Was this helpful? Yes
Dec 15,2017
Minithumbup
Victoria Shorter
By: 'Alex'
Dec 15,2017
1 people found
this helpful
Victoria has been competently managing my properties for 3years now and I am very pleased with her and Brinkley's in general....
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Was this helpful? Yes
Dec 12,2017
Minithumbup
Casey Cook
By: 'Paul Whittering'
Dec 12,2017
0 people found
this helpful
Casey has been very efficient and helpful in all dealings I have had with her in recent times over matters relating to ongoing works at my flat. She responds to emails straight away, is always polite and patient and liaises well with both tenants and workmen:...
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Comment on agent fees
Good value
Was this helpful? Yes
Dec 09,2017
Minithumbup
Victoria Shorter
By: 'Behzad'
Dec 09,2017
1 people found
this helpful
Genuinely serious agent. Victoria is been was an excellent go between myself and tenant. Her speed at which she took up a task and move forward with it was mesmerising. She has handled a very difficult case with my tenant unbelievably professionally within her power. Unlike other agents that at times can be difficult to deal with, she was very easy going I would recommend her for any future employment @ much higher position in any other agency. Her talent is wasted on her current position...
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Comment on agent fees
N/A
Was this helpful? Yes
Dec 07,2017
Minithumbup
Wesley Ramsay
By: 'Owner in roehampton'
Dec 07,2017
0 people found
this helpful
We have used brinkleys for some years to source tenants. They have always given excellent service. This year Wesley has been very professional and has understood our situation and responded very quickly. All the staff we come into contact with are of the highest level. Wesley Victoria and Anne in accounts....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 06,2017
Minithumbup
Alex Shami
By: 'ZoeG'
Dec 06,2017
0 people found
this helpful
Alex could not have been more helpful throughout the whole process. He was efficient, knowledgable and honest without being pushy or patronising at all. He treated me more like an old friend than a client which goes a long way in this business! Brinkley's as a whole is a fantastic company and I would have no hesitation using them again in the future....
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Was this helpful? Yes
Dec 06,2017
Minithumbup
Wesley Ramsay
Many thanks Wesley Ramsay and Victoria Shorter , Very g
By: 'Tam'
Dec 06,2017
0 people found
this helpful
Wesley was extremely polite, helpful and asssited wherever possible, i would highly recommend Brinkleys with the excellent customer service level demonstrated....
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Comment on agent fees
good
Was this helpful? Yes
Nov 27,2017
Minithumbup
Casey Cook
By: 'Aino L'
Nov 27,2017
0 people found
this helpful
I relocated abroad and needed a managing agent to look after my flat, as managing the tenancy remotely was simply not an option for me. Casey is my property manager, and I could not be happier with the service. She is prompt and reliable, always friendly and professional and nothing is too much - she sorts out everything. She has even taken up sorting my problems with an energy provider, who has messed up my final bill a year after I left. She is very smart with the communication - anything no...
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Comment on agent fees
Fees are in line with what others charge. They do charge everything in one go at the start of tenancy which is not the most convenient way - there are agents out there who spread the cost throughout the tenancy. But otherwise I would say the value I get for my money is good.
Was this helpful? Yes
Nov 23,2017
Minithumbup
Casey Cook
By: 'Simone Ferreira'
Nov 23,2017
0 people found
this helpful
Casey always being very helpful, friendly and taking on board the issues. Quick to respond! She's a star! Simone...
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Was this helpful? Yes
Nov 15,2017
Minithumbup
Casey Cook
By: 'Sean King'
Nov 15,2017
0 people found
this helpful
I have let a property with Brinkleys for a few years now and have been lucky enough to of had Casey representing me throughout this time. Casey is a very hard working & attentive member of Brinkleys staff. Nothing is too much trouble and she pays great attention to detail. Keep up the good work!!...
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Was this helpful? Yes
Nov 10,2017
Minithumbup
Victoria Shorter
Jack Gardner
By: 'Ling'
Nov 10,2017
1 people found
this helpful
Thanks for quickly found the tenants. However, we were told that the talents had moved in by our neibour instead of the Agent....
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Comment on agent fees
So so
Was this helpful? Yes
Nov 10,2017
Minithumbup
By: 'Sina'
Nov 10,2017
0 people found
this helpful
I am very happy with Brinkley's state agent. Very fast and efficient. I would use them again for sure. Hi...
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Comment on agent fees
They were reasonable.
Was this helpful? Yes

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Agent Fees

Brinkley's offer competitive fees to all Landlords and Vendors
Last updated at 1:19 PM 14/07/2016 by allAgents

Complaints Procedure

BrinkleyҀ™s aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguard, a complaints procedure has been introduced. This provides for the matter to be dealt with internally by Katie Sharpes and in the event we are not able to deal with the issue to our mutual satisfaction, by reference to the Property Ombudsman.

If you believe you have a complaint, please write in the first instance to Katie Sharpes 149 Arthur Road, Wimbledon Park, SW19 8AB.

Your complaint will be acknowledged within 24 hours but no loner than 3 working days, investigated thoroughly in accordance with established in house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.

If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by our owner Robert Brinkley 149 Arthur Road, SW19 8AB.

In the event that the final review as detailed above still fails to satisfy your complaint then you are at liberty to have the matter referred to the Property Ombudsman. We will submit our file to the Ombudsman on request. You are also entitled to have your complaint referred to the ombudsman should we fail to deal with matters promptly or do not comply with our in house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 1:19 PM 14/07/2016 by allAgents

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