• Staff picture
    Katie
  • Staff picture
    Graeme Gordon
  • Staff picture
    Suzy
  • Staff picture
    Amelia
  • Staff picture
    Anne
  • Staff picture
    Julia Whyte
  • Staff picture
    Robert
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    Wesley
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    Many
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    Zoyya
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    Wayne
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    Darryl
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    Zulekha
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    James
Brinkley's is a fresh, vibrant independent estate agency based at key locations within South West London.
Brinkley's Estate Agents

www.brinkleys.co.uk

Properties for Sale
Properties to Rent

“Friendly & Helpful!...”

Jan 20,2019
Minithumbup
By: 'Nur C.'
Jan 20,2019
0 people found
this helpful
Mishaal is very friendly. She is helpful and fas in response. She is trying to provide any service in her capability. A pleasure to cooperate....
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“Brilliant service...”

Jan 20,2019
Minithumbup
Darryl
By: 'Alicia'
Jan 20,2019
0 people found
this helpful
The company have great proeprties and very polite staff who can understand your needs I can highly recommend them from my experience...
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“Brilliant service...”

Jan 19,2019
Minithumbup
Suzy
By: 'Donna Harrison'
Jan 19,2019
0 people found
this helpful
Suzy Browne has been a proffessional member of staff of Brinkleys who I have dealt with over the past few years when finding properties. She has made the move go as smoothly as possible, answered all our questions, very professional and a pleasure to work ...
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Comment on agent fees
Good fees.
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“Reliable and efficient....”

Jan 14,2019
Minithumbup
Suzy
By: 'Rose'
Jan 14,2019
0 people found
this helpful
Suzy deals with my marketing requests quickly and efficiently. I find her reliable and true to her word and thus a pleasure to work with. I have not yet been disappointed....
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Comment on agent fees
Very fair
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“Quick and Professional...”

Jan 14,2019
Minithumbup
Darryl
By: 'Diana'
Jan 14,2019
0 people found
this helpful
We have just taken a flat through Brinkleys and we couldn't be happier!. The agent who showed us the flat, Darryl was very quick at answering our questions and once we made our offer he made sure we were up to date with the progress. ...
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Comment on agent fees
no fees :)
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“Friendly and Understanding...”

Jan 14,2019
Minithumbup
By: 'Zahrah'
Jan 14,2019
0 people found
this helpful
Mishaal has been very understanding and patient with us due to our unforeseen circumstances. She has been very helpful, my husband and I appreciate this a lot....
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“Account Management Service...”

Jan 13,2019
Minithumbup
By: 'Shirley L'
Jan 13,2019
0 people found
this helpful
I'm a landlord and have rented out my apartment Mishall is the account manager for my account. She is a delight to work with, always professional, prompt, friendly, bright and energetic. I highly appreciate Mishall's work and would highly recommend her....
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“Excellent!...”

Jan 12,2019
Minithumbdown
Ben
By: 'Liban Dualeh'
Jan 12,2019
0 people found
this helpful
Ben was professional and friendly, understanding as I had to arrange a viewing few times, was always available to answer any questions and concerns we had. I would highly recommend him....
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“Reliable...”

Jan 12,2019
Minithumbup
Darryl
By: 'Michael'
Jan 12,2019
0 people found
this helpful
We've never had any issues the rental process with the agent has been very smooth. I can highly recommend Brinkleys...
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Comment on agent fees
Good
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“Excellent communication and very helpful...”

Jan 11,2019
Minithumbup
By: 'Santanu Kar'
Jan 11,2019
0 people found
this helpful
I live in 9 Axis property since October 2018. Zoyya has been very helpful and support throughout the renting process. She has excellent and clear communication skills. She understand the issue and very responsive via emails. I am really happy that she is looking after the property. ...
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Comment on agent fees
The agent fee is reasonable.
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“Very responsive and understanding!...”

Jan 11,2019
Minithumbup
Zulekha
By: 'jpowell'
Jan 11,2019
0 people found
this helpful
Zulekha always responds promptly to any request and is sensitive to the needs of us as tenants. I know that when I request something it will be handled....
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“Above and beyond service...”

Jan 11,2019
Minithumbup
Wayne
By: 'Mr Campbell'
Jan 11,2019
0 people found
this helpful
It was a pleasure to work with Wayne in getting my rental property listed and occupied. Fantastic service and I hope to be able to work with him again....
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Comment on agent fees
Fees are one of the lowest in the Wimbledon area
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“Great Company...”

Jan 04,2019
Minithumbup
Darryl
By: 'Helen Schonknecht'
Jan 04,2019
0 people found
this helpful
Great experience with Brinkleys I've been a tenant for the past year and we've just moved again due to work commitments. We havnt ever had any problems with the agents during our tenancy. The initial process with the agent, Darryl was very good and our ...
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Comment on agent fees
Good
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“Suzy Browne from a Landlord...”

Dec 23,2018
Minithumbup
Suzy
By: 'Jane'
Dec 23,2018
0 people found
this helpful
Suzy has been great helping us over several years with a number of properties. She is prompt to get a valuation, ensures the team are doing the viewings and very approachable. Would definitely recommend....
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Comment on agent fees
Agent's fees are very competitive
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“Responsive and professional...”

Dec 20,2018
Minithumbup
By: 'Hamilton Rd'
Dec 20,2018
0 people found
this helpful
We have been very happy with the service from Zulekha Warid to date. She is very quick to respond and is on the ball, keeping us updated on any issues with our rental property and/or our tenants. This is important to us as we ...
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Comment on agent fees
The fees are reasonable.
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“Good company to deal with...”

Dec 19,2018
Minithumbup
By: 'Anda'
Dec 19,2018
0 people found
this helpful
We've been dealing with Zulekha for the past year with any queries related to our rented property. I would like to say Zulekha is always clear and concise in all our communications, very helpful with any concerns we ever raised. She manages to obtain all ...
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“Great help for a first time buyer...”

Dec 17,2018
Minithumbup
By: 'Firsttimehomebuyer101'
Dec 17,2018
0 people found
this helpful
Stephane was very knowledgable on the property and was able to answer most of the queries we had as a first time buyer. Stephane was very patient and understanding when dealing with our many questions. Very professional and diligent in all our requests...
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Comment on agent fees
Pricey. But i suppose it is london
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“Very professional service...”

Dec 17,2018
Minithumbup
By: 'Emily'
Dec 17,2018
0 people found
this helpful
Amelia always provides prompt communication and professional service when we rent a property. We are so glad that we rent a property smoothly by Amelia and her colleagues' great effort. We would strongly recommend Brinkley's....
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Comment on agent fees
Very fair agent’s fees.
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“Excellent rental management...”

Dec 12,2018
Minithumbup
By: 'DW'
Dec 12,2018
0 people found
this helpful
Zulekha Warid has demonstrated herself to be a highly competent rental manager. We had some reservations with Brinkleys initially - the standard of service ranged from excellent to really quite poor to begin - and Zulekha and her manager, Robert Brinkley, have restored our faith ...
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Comment on agent fees
Quite reasonable - the owner offered us a preferential rate (in part due to the poor customer service we experienced initially)
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“Good Service...”

Dec 10,2018
Minithumbup
Darryl
By: 'Justen'
Dec 10,2018
0 people found
this helpful
This was our first time renting in the uk so it was quite daunting starting out but Darryl guided us through the process and was on hand to answer all of our questions quickly so we cannot fault this agency. Thanks...
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Comment on agent fees
Quite expensive but justified
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“Very impressed with Ben Westland...”

Dec 10,2018
Minithumbup
By: 'Joe Odd'
Dec 10,2018
0 people found
this helpful
This is our first time renting and Ben was extremely helpful and listened to our requirements, unlike other agencies who seemed more content to try to offload average properties. Ben was very professional and friendly throughout, was able to explain how the process worked and ...
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Comment on agent fees
no opinion either way
Was this helpful? Yes

“Clear understanding, honest advice, very satisfied....”

Dec 08,2018
Minithumbup
Zoyya
By: 'Ajay'
Dec 08,2018
0 people found
this helpful
Very polite, clear understand my requirements, gave open and honest advice, very friendly. Knows her profession, punctual at her work....
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Comment on agent fees
Very good
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“Great Service...”

Dec 07,2018
Minithumbup
Darryl
By: 'Caroline'
Dec 07,2018
0 people found
this helpful
This agency was very fast intuitive securing us new tenants. Initially we had an asking price offer within a week of giving them our proeprty which we accepted unfortunately those tenants actually then withdrew but they had another offer the same week from Darryl at ...
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Comment on agent fees
Very good compared to other agents in Putney
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“Friendly and stress-free....”

Dec 07,2018
Minithumbup
Suzy
By: 'Siobhan'
Dec 07,2018
0 people found
this helpful
Suzy has made the whole experience of house hunting far more stress free for us. I was dreading it! She was friendly, helpful, welcoming and answered all our questions....
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“Our overall experience...”

Dec 05,2018
Minithumbup
By: 'Dr. S. Islam'
Dec 05,2018
1 people found
this helpful
We are new clients of Brinkleys having recently rented out a property for long term tenancy with their help. We were very impressed by the whole process and especially Zoyya who solved the initial teething problems for our tenants. Zoyya is very calm and reassuring ...
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Comment on agent fees
We paid the normal Tenancy fees but later on signed a full management contract once we were offered a small discount for the service.
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“Incredibly Helpful...”

Dec 05,2018
Minithumbup
James
By: 'Nina'
Dec 05,2018
1 people found
this helpful
Having been a tenant for almost a year with Brinkley's our property came back on the market for Letting. James has been incredible with making himself the designated contact for all viewings, and ensuring myself and my flatmate are in the loop with reviews and ...
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Comment on agent fees
Good
Was this helpful? Yes

“Quick and easy...”

Dec 05,2018
Minithumbup
Darryl
By: 'Gregory M'
Dec 05,2018
0 people found
this helpful
I had a very good experience with Brinkleys the staff are very polite and Darryl who I went on viewings with was very professional and once I did make an offer he informed me the offer was accepted very quickly I did not have to ...
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Comment on agent fees
Average
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“A real gentleman...”

Dec 04,2018
Minithumbup
James
By: 'David S'
Dec 04,2018
1 people found
this helpful
James was a real gentleman and great help in locating a property for my needs at short notice. He was open and honest - a rarity i feel these days having had bad experience with previous letting agencies. Easy and smooth process, more than happy ...
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Comment on agent fees
N/A
Was this helpful? Yes

“Very helpful and friendly service...”

Dec 04,2018
Minithumbup
James
By: 'Dzhoshkun'
Dec 04,2018
1 people found
this helpful
We needed to contact the agents a number of times while following up our referencing process. They were always responsive and helpful. Also we needed a bit of help with the documents and certificates of the property. Again we got quick responses, which allowed us ...
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“Excellent service...”

Dec 04,2018
Minithumbup
By: 'Claire'
Dec 04,2018
0 people found
this helpful
Stephane has been fantastic in ensuring we had a wide range of viewers. This resulted in a positive sale. His calm manner has been reassuring throughout the whole process. In fact, I've just recommended his to our neighbour!...
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Comment on agent fees
Everything has been good
Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
200 3 296 26 82 0 57 0 22 7

Fees

Excellent fees for all Landlords and Vendors
Last updated at 14/07/2016, 1:19 PM by allAgents

Complaints Procedure

Brinkley’s aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguard, a complaints procedure has been introduced. This provides for the matter to be dealt with internally by Miss Katie Sharpes and in the event we are not able to deal with the issue to our mutual satisfaction, by reference to the Property Ombudsman.

If you believe you have a complaint, please write in the first instance to Miss Katie Sharpes First floor office, Beaumont House, SW20 0LW

Your complaint will be acknowledged within 24 hours but no loner than 3 working days, investigated thoroughly in accordance with established in house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.

If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by our owner Robert Brinkley

In the event that the final review as detailed above still fails to satisfy your complaint then you are at liberty to have the matter referred to the Property Ombudsman. We will submit our file to the Ombudsman on request. You are also entitled to have your complaint referred to the ombudsman should we fail to deal with matters promptly or do not comply with our in house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 9:14 AM 01/11/2018 by robert brinkley

Head Office
Beaumont House, Lambton Rd, London SW20 0LW
(103)
Putney
168 Putney High Street, London SW15 1RS
(134)
Wimbledon Hill
120 Wimbledon Hill Road, London SW19 7QU
(234)
show all branches (4)
Wimbledon Park
149 Arthur Road, London SW19 8AB
(220)


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