Brinkley's Estate Agents
4.7/5, 821 reviews
95% recommended
99% sales valuation accuracy
100% sales fee satisfaction
85% lettings valuation accuracy
93% lettings fee satisfaction
Brinkley's is a fresh, vibrant independent estate agency based at key locations within South West London. show more Brinkley's is a fresh, vibrant independent estate agency based at key locations within South West London.
Brinkleys Estate Agents - Click to Visit Our Website

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 100% £53,250 £1,600,000
Lettings 85% 93% £550 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
220 3 368 28 93 0 75 0 27 7
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS SAGEagent
Latest Properties

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“Brinkley’s were the local agents that I put m......”

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Nov 13,2019
Minithumbup
Graeme Gordon
Daniel
By: 'Stephen Marsh'
Nov 13,2019
0 people found
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Brinkley’s were the local agents that I put my flat on the market with and I can only say that I couldn’t have had better service . From start to finish they were great and when I next need to move I will look ...
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“My flat mates and I were in a very difficult ......”

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Nov 12,2019
Minithumbup
By: 'Aiden Scott'
Nov 12,2019
1 people found
this helpful
My flat mates and I were in a very difficult situation in which we needed a flat on very short notice. I emailed Brinkleys to inquire about a flat in Southfields and within the afternoon Ben Westland replied to my email and we were able ...
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“Amelia Sharpes has an exceptional quality in ......”

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Nov 06,2019
Minithumbup
Amelia Sharpes
By: 'Louise Tasker'
Nov 06,2019
0 people found
this helpful
Amelia Sharpes has an exceptional quality in that she is highly responsive, incredibly helpful and very supportive. This has made the transition from home owner to landlord so easy. There is so much that needs to be done in terms of paperwork and Amelia made ...
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“Lovely chap with a hardworking ethic! Fille......”

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Oct 29,2019
Minithumbup
Wayne
By: 'Ollie Scott'
Oct 29,2019
0 people found
this helpful
Lovely chap with a hardworking ethic! Filled the property in light speed... again. And the crowd went wild. They really, really did....
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“Always great service !...”

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Oct 29,2019
Minithumbup
By: 'Jeff Lestz'
Oct 29,2019
0 people found
this helpful
I have had several property managers and they always over promise and under deliver ! I have had 2 properties managed by Brinkleys for 3 years and cannot Thank them enough for their incredible service! Special Thanks to Zarah Mehmood who recently handled a tenant problem and had ...
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“First time writing a review, but the team are......”

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Oct 29,2019
Minithumbup
Wayne
Charles
By: 'London Investments'
Oct 29,2019
0 people found
this helpful
First time writing a review, but the team are brilliant, Charles really looked after us every step of the way and Wayne really knows how to deal Landlords who are doing this for the first time. Will be giving more properties to Wayne and his ...
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“Best Estate Agents I've dealt with...”

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Oct 28,2019
Minithumbup
Zulekha
By: 'Despoina Bellou'
Oct 28,2019
0 people found
this helpful
Brinkley's is the Estaty Agency who's been managing the flat we are renting the last 3 years. It's the b e s t agency we've ever dealt with,hands on heart! All the times we've needed something, Zulekha took action immediately and the problem has been ...
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“Good customer services and property managemen......”

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Oct 28,2019
Minithumbup
By: 'XIAOMEI'
Oct 28,2019
0 people found
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Good customer services and property management by Zarah Mehmood. However there was a bit mis communication between contractor and us because of the taking over period from the previous staff Helena to Zarah....
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“Professional and effective service...”

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Oct 28,2019
Minithumbup
Graeme Gordon
By: 'Ebru Oraman'
Oct 28,2019
0 people found
this helpful
I have been very happy with the service and expertise provided by Brinkley’s Wimbledon Park. Graeme Gordon has been available for the whole process from viewings to completion. I was very motivated for a speedy and hiccup-free process, and Graeme assisted me to provide ...
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“Professional and helpful agent...”

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Oct 22,2019
Minithumbup
Ben
By: 'Dzhoshkun Shakir'
Oct 22,2019
0 people found
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Ben helped us find a new place at a stressful time we had to move out due to the landlord selling the property. His conduct was professional. He helped us with the viewing by arranging a video call, as we were abroad on vacation. He ...
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“Very helpful agent...”

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Oct 19,2019
Minithumbup
Charles
Katie
By: 'Robbie Fraser'
Oct 19,2019
0 people found
this helpful
Brinkley’s were very helpful from the beginning. We were shown five properties when we originally only planned to see one. The agent we had was extremely honest with us regarding each property and that ultimately helped us make the right choice. We were in ...
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“Great...”

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Oct 19,2019
Minithumbup
Darryl
By: 'Anthony Faulkner'
Oct 19,2019
0 people found
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The flat is really nice. I had a pleasant experience with Brinkley’s during the referencing and through the boring steps but I can recommend Brinkley’s...
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“Brinkley’s are a trustworthy agency...”

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Oct 18,2019
Minithumbup
Darryl
Katie
By: 'Leon Smith'
Oct 18,2019
0 people found
this helpful
Brinkley’s did everything that was requested from us. Darryl and Katie were always able to answer our questions quickly and efficiently and we moved in without any trouble. The flat is lovely. Many thanks to the team at Brinkley’s...
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“Very nice caring keeps in contact. Quick vie......”

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Oct 18,2019
Minithumbup
Graeme Gordon
Katie
By: 'Bhaswati Majumdar'
Oct 18,2019
0 people found
this helpful
Very nice caring keeps in contact. Quick viewing , fair pricing . I will be happy to recommend them to my friends and family. They look out for you ....
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“First Class Service...”

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Oct 18,2019
Minithumbup
Graeme Gordon
By: 'Colin Chapman'
Oct 18,2019
0 people found
this helpful
Our initial meeting with Graeme the Area sales Manager was a positive experience. His local knowledge and clear explanations in giving a valuation of our property convinced us to use Brinkley's as our sole Estate Agent. Graeme and his staff provided a proactive, professional and ...
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“I’ve been letting 2 properties in SW London t......”

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Oct 17,2019
Minithumbup
Katie
Zulekha
By: 'Will Foster'
Oct 17,2019
0 people found
this helpful
I’ve been letting 2 properties in SW London through Brinkley’s for the last few years. I’ve found Brinkley’s to offer an very efficient, effective service that suits me very well. They have achieved swift, strong letting results and are competitively priced in ...
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“Charles has gone above and beyond to help us ......”

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Oct 10,2019
Minithumbup
Charles
By: 'Mischa P Green'
Oct 10,2019
0 people found
this helpful
Charles has gone above and beyond to help us settle into our new place. He is very efficient and an excellent problem solver (even helped us out on a weekend when we moved into a new place). Very professional, and possibly one of the best ...
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“Ben was professional, friendly and helpful th......”

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Oct 05,2019
Minithumbup
Ben
By: 'Amelia Kett'
Oct 05,2019
0 people found
this helpful
Ben was professional, friendly and helpful throughout the letting process. He was very helpful for us being new to the area....
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“William was very helpful in finding a flat fo......”

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Sep 21,2019
Minithumbup
William
By: 'Bianca Le Conte'
Sep 21,2019
0 people found
this helpful
William was very helpful in finding a flat for myself and some friends, a tricky search to find not only a dog friendly place, but something that would work well for two couples! He was very helpful, and understanding. It's not easy to communicate between 4 ...
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“Great service...”

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Sep 04,2019
Minithumbup
By: 'Francieli Silva'
Sep 04,2019
0 people found
this helpful
Ben Wells was really helpful during the entire procedure of the letting, made really easy and quick. He was easy to speak with and quick response always making sure we would get all the info we needed....
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“5 Star Service...”

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Aug 31,2019
Minithumbup
By: 'Keaton'
Aug 31,2019
0 people found
this helpful
Honest, to the point. Will simply find you what you need if you give him the details. Top estate agent & highly recommend....
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“Can i put 0 stars?Agreed on Saturday Bank holiday weekend ......”

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Aug 29,2019
Minithumbdown
By: 'rdc'
Aug 29,2019
0 people found
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Can i put 0 stars? Agreed on Saturday Bank holiday weekend for a viewing of a flat for the next Tuesday: confirmed viewing over email and with a call Tue morning. We (me and my girlfriend: I stayed around 3h in order to wait 3pm for ...
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“Very friendly and help me a lot with the proc......”

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Aug 28,2019
Minithumbup
Amelia Sharpes
By: 'alina pascal'
Aug 28,2019
0 people found
this helpful
Very friendly and help me a lot with the process. All renting process went very well and I can't complain....
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“As a buyer, Brinkley's were superb...”

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Aug 27,2019
Minithumbup
Graeme Gordon
By: 'Shane'
Aug 27,2019
0 people found
this helpful
As a buyer, I've been really surprised at the support from both Graeme and Mishka. The common expectation is that once the sale is made, estate agents will be less than helpful. Brinkley's completely changed my expectation of estate agents - from the first engagement ...
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“We have nothing but good things to say about ......”

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Aug 20,2019
Minithumbup
Darryl
By: 'Corrina Miller'
Aug 20,2019
0 people found
this helpful
We have nothing but good things to say about Brinkley’s our offer was swiftly accepted, the paperwork process was effortless and we were always kept on the loop from the offset. Fantastic...
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“Simply the best!...”

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Aug 07,2019
Minithumbup
Leanne Marlow
By: 'Gillian Johnson'
Aug 07,2019
0 people found
this helpful
I've had several agents in the past and I must say that Brinkley's have been the best. Apart from their competitive fees the staff are courteous, conscious and pay attention to detail. I would definitely use them again (Putney, Wimbledon & Arthur Rd branch)....
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“Very good customer service...”

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Jul 30,2019
Minithumbup
William
By: 'Ana Carmona Nino Gimillaro'
Jul 30,2019
0 people found
this helpful
William was very helpful in all the process, very affective, efficient and quick response to all the questions until the end of the process. Thank you so much William for all this help! Highly recommend as agent that quick paid attention to all the required ...
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“Friendly and honest agent...”

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Jul 30,2019
Minithumbup
Suzy Browne
By: 'Amy Hill'
Jul 30,2019
0 people found
this helpful
We enjoyed the process of finding a rental property through Suzy. She was very honest and highly communicative throughout the renting process and the assurances she gave us about the property were all true. Thank you!...
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“I was assisted by William during my property ......”

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Jul 29,2019
Minithumbup
William
By: 'Simon Garforth-Bles'
Jul 29,2019
0 people found
this helpful
I was assisted by William during my property search while moving from Germany to London. Ironically, my girlfriend and I got lucky at the last second on finding a property very close to my office and we ended up not signing with Brinkley's. However, I ...
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“Great satisfaction...”

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Jul 27,2019
Minithumbup
Suzy Browne
By: 'Terryann Dennis'
Jul 27,2019
0 people found
this helpful
She went a 100 & 10 miles for us to get a property. Very humane and hardworking. I couldn't thank her and Brinkleys enough. I highly recommend Suzy & Brinkleys Estate agency....
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Vendor Fees

Rates starting from 0.9% inc VAT

Landlord Fees

Rates starting from 8.45% inc VAT Letting and Rent collection

Tenant Fees

Relevant letting fees and tenant protection information

As well as paying the rent, you may also be required to make the following permitted payments.

Permitted payments:
Before the tenancy starts (payable to Brinkley’s Estate Agents)
Holding Deposit: 1 week’s rent
Deposit: 5 weeks’ rent
During the tenancy (payable to the Agent)
For English properties:
Payment of £50 if you want to Amend the tenancy agreement
Payment of interest for the late payment of rent at a rate of 3%
Reasonable incurred costs for the loss of keys/security devices (dependent on locks and keys )
Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy

During the tenancy (payable to the provider) if permitted and applicable:
Utilities – gas, electricity, water
Communications – telephone and broadband
Installation of cable/satellite
Subscription to cable/satellite supplier
Television licence
Council Tax

Other permitted payments:
Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection:
Brinkley’s Estate Agents is a member of ARLA/NAEA, which is a client money protection scheme, and also a member of The Property Ombudsman, which is a redress scheme. You can find out more details on the agent’s website or by contacting the agent directly.
Last updated at 06/06/2019, 12:49 PM by Julia Whyte
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Procedure
Brinkley’s aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguard, a complaints procedure has been introduced. This provides for the matter to be dealt with internally by Miss Katie Sharpes and in the event we are not able to deal with the issue to our mutual satisfaction, by reference to the Property Ombudsman.

If you believe you have a complaint, please write in the first instance to Miss Katie Sharpes First floor office, Beaumont House, SW20 0LW

Your complaint will be acknowledged within 24 hours but no loner than 3 working days, investigated thoroughly in accordance with established in house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.

If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by our owner Robert Brinkley

In the event that the final review as detailed above still fails to satisfy your complaint then you are at liberty to have the matter referred to the Property Ombudsman. We will submit our file to the Ombudsman on request. You are also entitled to have your complaint referred to the ombudsman should we fail to deal with matters promptly or do not comply with our in house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 9:14 AM 01/11/2018 by robert brinkley

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