Fantastic service. Very professional team. I rented a flat for six months in Putney. I got the keys very late on Sunday. Natalia was very helpful and understanding of my working hours as a doctor. I would definitely recommend them to family and friends... read full review
I recently used Brink Riley Properties to let my property and was very happy with the service recieved.
I had no issues lettting my property as Natalie guided me through each step of what had to be done, passed advice when I needed it, and I had tenant agreed to let at my asking price within less than a week of being put on the market. Thank you Brink Riley Properties.... read full review
I have rented out a house through Brink Riley since April last year. Since that time and during the preliminary negotiations we have found all members of staff that I have dealt with to be extremely helpful and co-operative. I have had of late, a serious problems with both the central heating and en suite shower which has now been resolved quickly and to the satisfaction of our tenants. This was as a direct consequence of the help provided by Natalie Mansfield who not only liaised with both myse... read full review
They were very unapproachable. Natalie seems new and does not seem organised and does not know how to handle issues and has to call other letting agents for advice.
Nina is unable to communicate, she does not return messages and will not answer questions with out Natalie's permission.
I would never use a letting agent so under qualified. Very unhelpful and a team that can not communicate together,
Good point Nina did seem to sympathise occasionally however Natalie is more for the money then f... read full review
What agent could do to change your mind?
To change all of the above. get some actual training including people skills. Learn a letting agent is for a tenant as well as a landlord.