Established in 1979 and with two prominent high street offices,we offer a wide range of services including sales, lettings, acquisitions, developments, mortgages and financial planning. We promise to Read full description...Established in 1979 and with two prominent high street offices,we offer a wide range of services including sales, lettings, acquisitions, developments, mortgages and financial planning. We promise to provide you with a friendly, efficient and professional service from start to finish.
Our highly motivated team can help with every aspect of the property market, and our rapidly growing presence in Brighton places us a market leader among the independent agencies in our city.

“Dan Lyons. baa agency...”

Apr 23,2019
Minithumbdown
By: 'sambra23'
Apr 23,2019
0 people found
this helpful
absolutely disgusted with the way ive been treated. as a mental health patient i dont expect to be taken advantage of and the team at baa agency have completely destroyed any hopes i had of sorting my housing problems. now i could be homeless, in ...
read full review
Was this helpful? Yes

“I am honoured to say that whilst being a tennant, Dan Lyons and the rest of the team, have been fantastic....”

Feb 11,2019
Minithumbup
By: 'Miss Huchison'
Feb 11,2019
0 people found
this helpful
Any faults / issues occurred at the property have been sorted straight away! The whole team are very welcoming and go above and beyond! I have always recommended this agency to all my friends!...
read full review
Comment on agent fees
Very reasonable!
Was this helpful? Yes

“The worst estate agent in Brighton...”

Dec 19,2018
Minithumbdown
By: 'Previous BAA tenant'
Dec 19,2018
1 people found
this helpful
This agency is everything that's wrong with the housing market in our city. As soon as we signed the contract for our flat all communication stopped completed. No-one was available when we called. We arrived to a damp, unpainted flat with rubbish on the floor, ...
read full review
Comment on agent fees
Fees were usual for the area
Was this helpful? Yes

“If I could give them 0/5 stars, I would...”

Nov 06,2018
Minithumbup
By: 'Jasmine Pole'
Nov 06,2018
1 people found
this helpful
When I begun writing this review, I attempted to think of something good to open with - you know, two stars and a wish and all that - but I failed. There is literally nothing good to say about this agency, if I could give ...
read full review
Was this helpful? Yes

“Shocking!!!, Unsafe...”

Oct 01,2018
Minithumbdown
By: 'Parent/guarantor'
Oct 01,2018
2 people found
this helpful
I am a parent of a student and would never recommend this agency to another parent/student/guarantor. Due to our ignorance the house breached all fire regulations and we only found out after contacting the local council. The students raised concerns about issues within ...
read full review
Comment on agent fees
Horrendous agency . Please do not let your child rent a property from them.
Was this helpful? Yes

“DO NOT USE...”

Aug 31,2018
Minithumbdown
By: '12Clyde'
Aug 31,2018
1 people found
this helpful
They completely take advantage of students and are completely heartless. They are of no use helping us get out deposit back and consistently breached our contract. They never pick up the phone when there are issues and pass on all their responsibility. It's very sad ...
read full review
Comment on agent fees
Disgusting.
Was this helpful? Yes

“Poor. Never pick up they're phone at the office as ......”

Jan 23,2018
Minithumbdown
By: 'Marc'
Jan 23,2018
1 people found
this helpful
Poor. Never pick up they're phone at the office as it's always, "too busy". Maintenance requests are essentially useless as they're a stand in landlord. Good luck if you go with them, they leave you after you've paid your money and only get in contact ...
read full review
Comment on agent fees
poor for what they give you in return
Was this helpful? Yes

“Dan Lyons is running three property companies at this address. ......”

Oct 01,2017
Minithumbdown
By: 'Scambuster'
Oct 01,2017
2 people found
this helpful
Dan Lyons is running three property companies at this address. BAA, plus Guildford Accommodation Agency and Benders Investments Limited and cannot handle any of them. He is rude and arrogant and has no interest in the tenants after they have paid his fees. He is ...
read full review
Comment on agent fees
Rubbish for what they do, which is nothing but take your money.
Was this helpful? Yes

“Terrible communication between us and the agency on their part. ......”

Sep 20,2017
Minithumbdown
By: 'anon'
Sep 20,2017
0 people found
this helpful
Terrible communication between us and the agency on their part. We had issues with the bathroom and other parts of the house and it would take several days to a week for them to send someone to fix it. its been two months since we ...
read full review
Comment on agent fees
bad
Was this helpful? Yes

“I don't have the highest of expectations with agencies as ......”

Jan 05,2017
Minithumbdown
By: 'Anon'
Jan 05,2017
0 people found
this helpful
I don't have the highest of expectations with agencies as I've used a few and have rented as a non-student, but I wouldn't recommend even looking at BAAs properties. The big problems were that they broke the law by repeatedly breaking contract in regards to ...
read full review
Comment on agent fees
bad
Was this helpful? Yes

“Staff here are only interested in generating fee income. Communication ......”

Aug 25,2016
Minithumbdown
By: 'Disgruntled tenant'
Aug 25,2016
1 people found
this helpful
Staff here are only interested in generating fee income. Communication to sort out problems identified at check-in were terrible. They simply ignore emails and the lettings manager (James) was quite dismissive and rude on the phone relying on the excuse that they are so busy ...
read full review
What agent could do to change your mind?
Reasonable but then the service is poor so you get what you pay for.
Attached Filesnbsp;
Comment on agent fees
Reasonable but then the service is poor so you get what you pay for.
Was this helpful? Yes

“What a terrible experience!!! Be warned these 3 are total crooks. ......”

Sep 11,2015
Minithumbdown
By: 'Mandy'
Sep 11,2015
2 people found
this helpful
What a terrible experience!!! Be warned these 3 are total crooks. Awful people, terrible experience, filthy house, with no mod cons. NEVER AGAIN!!!!!!!...
read full review
What agent could do to change your mind?
What a terrible experience!!! Be warned these 3 are total crooks. I ended up having to take legal action against them for withholding my deposit. James slammed the phone down on me, Beth promised my deposit back but a month went by and she lied through her teeth, and Dan Lyons, the supposed brains behind the operation is utterly useless! The dog is the most professional thing in the whole company!!!!! They moved a new student into my room before I had moved out!!! Awful people, terrible experience, filthy house, with no mod cons. NEVER AGAIN!!!!!!!
Attached Filesnbsp;
Was this helpful? Yes

“Much like the other tenants BAA I found were un ......”

Aug 24,2015
Minithumbdown
By: 'Exasperated'
Aug 24,2015
1 people found
this helpful
Much like the other tenants BAA I found were un helpful patronising rude and lazy. They constantly lie and only want you money. I honesty have never met such a vicious little man such as The managing director. They used to let people in to ...
read full review
Was this helpful? Yes

“It is interesting to read through the existing reviews and ......”

Jun 24,2015
Minithumbdown
By: 'Fed Up Tenant'
Jun 24,2015
0 people found
this helpful
It is interesting to read through the existing reviews and note that landlords are generally very positive and tenants very negative about their experiences. This just about sums it up for me. BAA are helpful and interested when they are encouraging you to part with ...
read full review
Was this helpful? Yes

“Never seen more useless rude and two faced people in ......”

Oct 26,2014
Minithumbdown
By: 'josh'
Oct 26,2014
3 people found
this helpful
Never seen more useless rude and two faced people in my life. Being nice and polite at first and once you sign the contract they are completely different bad manners and not caring about anything. You pay a crazy amount of agency fees and they ...
read full review
Was this helpful? Yes

“BAA couldn't run a bath let alone a letting agency. ......”

Jul 21,2014
Minithumbdown
By: 'angry and frustrated'
Jul 21,2014
5 people found
this helpful
BAA couldn't run a bath let alone a letting agency. As a tenant I have been repeatedly given wrong information, been accused of being hard to contact despite sending repeated notifications that they had spelt my (and 3 other tenants' out of 6 total) email addresses wrong, ...
read full review
What agent could do to change your mind?
not been so damn rude, done their job correctly.
Attached Filesnbsp;
Comment on agent fees
Agency fees were a joke considering they never actually did anything to sort out any problems we had which we were told is why we paid them agency fees rather than having direct contact with a landlord.
Was this helpful? Yes

“Dan and his team have been central in producing me ......”

Jan 29,2014
Minithumbup
By: 'MR T. E. Mole'
Jan 29,2014
0 people found
this helpful
Dan and his team have been central in producing me stress free, profitable, hands off investments. Through expert local knowledge, BAA has gained maximum rental yield, zero voids, and maintained them with his responsive experienced team to be both compliant and immediately lettable. If you ...
read full review
Was this helpful? Yes

“One of the worse experiences my son has ever had! ......”

Jan 16,2014
Minithumbdown
By: 'Rebecca'
Jan 16,2014
4 people found
this helpful
One of the worse experiences my son has ever had! Constantly entering the property without any notice then when we complained we just got attitude and an apology through gritted teeth. This happened many times! They are very rude and very unprofessional and I have ...
read full review
Was this helpful? Yes

“Sold my Flat recently through Brighton Accommodation Agency and found ......”

Jan 15,2014
Minithumbup
By: 'Dean'
Jan 15,2014
0 people found
this helpful
Sold my Flat recently through Brighton Accommodation Agency and found their services excellent. I would give special credit to sales manager Jay who provided great communications, & regular updates on sales proceedings & negotiations. I can't recommend them enough because they really seem to care about what ...
read full review
Was this helpful? Yes

“Amy and Jay both helped me find the property I ......”

Jan 13,2014
Minithumbup
By: 'Steve Philip'
Jan 13,2014
0 people found
this helpful
Amy and Jay both helped me find the property I purchased. They were both very helpful and efficient Jay speeded up the whole sales process which was beneficial to both parties. Jay is helping me sort out a few after sale hiccups e.g. finding ...
read full review
Was this helpful? Yes

“We came to use BAA following several years with other ......”

Jan 06,2014
Minithumbup
By: 'keith mepham'
Jan 06,2014
0 people found
this helpful
We came to use BAA following several years with other agents, we are a one ownership student property, and never felt fully supported. Now have been with BAA for two years and they have fully taken the pain out of renting being there at moments ...
read full review
Was this helpful? Yes

“I bought a flat through the Brighton Accommodation Agency and ......”

Jan 03,2014
Minithumbup
By: 'Sara'
Jan 03,2014
0 people found
this helpful
I bought a flat through the Brighton Accommodation Agency and it was a very refreshing experience. I had previously had two property sales fall through and on both occasions the estate agents had done nothing to assist me. BAA were absolutely brilliant, Jay actually project ...
read full review
Was this helpful? Yes

“Jay was great, extremely helpful, always available. Kept me informed ......”

Dec 27,2013
Minithumbup
By: 'jo'
Dec 27,2013
0 people found
this helpful
Jay was great, extremely helpful, always available. Kept me informed at all times and sorted out some works that needed to be carried out on my property before the sale which I just wouldn't have had the time to do. Would definitely recommend!...
read full review
Was this helpful? Yes

“Sold the flat today thanks to the hard work and ......”

Dec 27,2013
Minithumbup
By: 'Louise'
Dec 27,2013
0 people found
this helpful
Sold the flat today thanks to the hard work and determination of Jay in helping follow up on everything and keeping it all going. My solicitor said it was the hardest sale he has had to deal with in 20 years and I am sure this ...
read full review
Was this helpful? Yes

“I had a great experience with this estate agent. Very ......”

Dec 18,2013
Minithumbup
By: 'Peter Culpeck'
Dec 18,2013
0 people found
this helpful
I had a great experience with this estate agent. Very polite, outstanding commitment to selling my property. I received regular updates from Mr Melton-Ball. I particularly liked, that he was at the other end of the phone always. I would recommend this estate agent to ...
read full review
Was this helpful? Yes

“Great service from Mr Melton-Ball - kept everyone up to ......”

Dec 17,2013
Minithumbup
By: 'Iain'
Dec 17,2013
0 people found
this helpful
Great service from Mr Melton-Ball - kept everyone up to date with the sale progress. Helped to resolve certain aspects in the sale. Very fast to respond to any queries and provide access. Even called up to check on the exchange when he was meant ...
read full review
Was this helpful? Yes

“I have recently purchased two flats through Brighton Accommodation Agency ......”

Nov 25,2013
Minithumbup
By: 'Linda Segura'
Nov 25,2013
0 people found
this helpful
I have recently purchased two flats through Brighton Accommodation Agency and in both cases Jay Melton-Ball has provided an excellent service. He kept me up-to-date with what was going on throughout the process, always returning my calls promptly, even when this meant contacting me outside ...
read full review
Was this helpful? Yes

“Very polite and helpful staff, and any issues were dealt ......”

Nov 21,2013
Minithumbup
By: 'jeremybowen123'
Nov 21,2013
0 people found
this helpful
Very polite and helpful staff, and any issues were dealt with promptly (particularly when compared to other estate agents I've had dealings with)....
read full review
Was this helpful? Yes

“I used this agency to sell my lte Aunts house. ......”

Nov 06,2013
Minithumbup
By: 'billyboy 123'
Nov 06,2013
1 people found
this helpful
I used this agency to sell my lte Aunts house. They were first class, offering a sympathetic and informative service. They alwys kept me up to date through the whole trying process and I would not hesitate in reccomending them to friends and family. Unfortunately ...
read full review
Was this helpful? Yes

“We chose to go with a smaller firm for the ......”

Nov 04,2013
Minithumbup
By: 'C Williams'
Nov 04,2013
0 people found
this helpful
We chose to go with a smaller firm for the more personal service and BAA and Jay did not let us down. Friendly, professional and on top of things, I would recommend, and use BAA again....
read full review
Was this helpful? Yes

Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 3 14 10 0 3 0 1 1
No fees information available
Kindly note that legally, letting agents needs to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents needs to keep this information up to date and precise on allAgents, either in the Fees Tab Section on your profile page or within the property description.

Complaints Procedure

No procedure available.

Awards won by Brighton Accommodation Agency

Individual Branch Awards


Brighton
85 Ditchling Road, Brighton BN1 4SD
(15)
Brighton lettings
74 Lewes Road, Brighton BN2 3HZ
(19)


.
As Seen On

Find the Best Agent to
Sell or Rent Your Home