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    Jay Melton-Ball
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    James Hawley
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    Dan Lyons
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    beth cordrey
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    Amy
Established in 1979 and with two prominent high street offices,we offer a wide range of services including sales, lettings, acquisitions, developments, mortgages and financial planning. We promise to Read full description...Established in 1979 and with two prominent high street offices,we offer a wide range of services including sales, lettings, acquisitions, developments, mortgages and financial planning. We promise to provide you with a friendly, efficient and professional service from start to finish.
Our highly motivated team can help with every aspect of the property market, and our rapidly growing presence in Brighton places us a market leader among the independent agencies in our city.
 
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Properties for sale
Properties for rent
Aug 25,2016
Minithumbdown
By:
Aug 25,2016
0 people found
this helpful
Staff here are only interested in generating fee income. Communication to sort out problems identified at check-in were terrible. They simply ignore emails and the lettings manager (James) was quite dismissive and rude on the phone relying on the excuse that they are so busy and short of staff. Problems still unresolved a month into the tenancy. I think they treat their tenants with disdain. Avoid if you can or be prepared to be persistent and dogged in following up on any problems. This rev...
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What agent could do to change your mind?
Reasonable but then the service is poor so you get what you pay for.
Comment on agent fees
Reasonable but then the service is poor so you get what you pay for.
Was this helpful? Yes
Sep 11,2015
Minithumbdown
By:
Sep 11,2015
0 people found
this helpful
What a terrible experience!!! Be warned these 3 are total crooks. Awful people, terrible experience, filthy house, with no mod cons. NEVER AGAIN!!!!!!!...
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What agent could do to change your mind?
What a terrible experience!!! Be warned these 3 are total crooks. I ended up having to take legal action against them for withholding my deposit. James slammed the phone down on me, Beth promised my deposit back but a month went by and she lied through her teeth, and Dan Lyons, the supposed brains behind the operation is utterly useless! The dog is the most professional thing in the whole company!!!!! They moved a new student into my room before I had moved out!!! Awful people, terrible experience, filthy house, with no mod cons. NEVER AGAIN!!!!!!!
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Aug 24,2015
Minithumbdown
By:
Aug 24,2015
0 people found
this helpful
Much like the other tenants BAA I found were un helpful patronising rude and lazy. They constantly lie and only want you money. I honesty have never met such a vicious little man such as The managing director. They used to let people in to my property without giving notice or me giving my permission which is ILLEAGAL! Refused to apologise for this, instead he laughed at me down the phone!! When a manger has this attitude what hope do the staff have? The young lady working there is like talking t...
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Jun 24,2015
Minithumbdown
By:
Jun 24,2015
0 people found
this helpful
It is interesting to read through the existing reviews and note that landlords are generally very positive and tenants very negative about their experiences. This just about sums it up for me. BAA are helpful and interested when they are encouraging you to part with your cash. Once they have trapped you into a contract they have no further interest. The staff are rude, dismissive, unhelpful and have a reputation for being rude about their customers on social media. Avoid if you can. Although goo...
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Oct 26,2014
Minithumbdown
By:
Oct 26,2014
3 people found
this helpful
Never seen more useless rude and two faced people in my life. Being nice and polite at first and once you sign the contract they are completely different bad manners and not caring about anything. You pay a crazy amount of agency fees and they dont even do the check in of the house and no contract explanation at all they just want your money and that's all they care about. Dont let them fool you, avoid them if you can....
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Jul 21,2014
Minithumbdown
By:
Jul 21,2014
4 people found
this helpful
BAA couldn't run a bath let alone a letting agency. As a tenant I have been repeatedly given wrong information, been accused of being hard to contact despite sending repeated notifications that they had spelt my (and 3 other tenants' out of 6 total) email addresses wrong, any problems we had were not dealt with at all (we were told to just not use the shower when it broke...... it was never fixed). Have found them to be very rude and begrudge helping you (ie doing their job). Oh nearly forgot to...
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What agent could do to change your mind?
not been so damn rude, done their job correctly.
Comment on agent fees
Agency fees were a joke considering they never actually did anything to sort out any problems we had which we were told is why we paid them agency fees rather than having direct contact with a landlord.
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Jan 29,2014
Minithumbup
By:
Jan 29,2014
0 people found
this helpful
Dan and his team have been central in producing me stress free, profitable, hands off investments. Through expert local knowledge, BAA has gained maximum rental yield, zero voids, and maintained them with his responsive experienced team to be both compliant and immediately lettable. If you are looking for an organised sales and lettings company, I thoroughly recommend BAA....
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Jan 16,2014
Minithumbdown
By:
Jan 16,2014
3 people found
this helpful
One of the worse experiences my son has ever had! Constantly entering the property without any notice then when we complained we just got attitude and an apology through gritted teeth. This happened many times! They are very rude and very unprofessional and I have sent a letter of complaint to various bodies. AVOID!...
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Jan 15,2014
Minithumbup
By:
Jan 15,2014
0 people found
this helpful
Sold my Flat recently through Brighton Accommodation Agency and found their services excellent. I would give special credit to sales manager Jay who provided great communications, & regular updates on sales proceedings & negotiations. I can\'t recommend them enough because they really seem to care about what they do....
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Jan 13,2014
Minithumbup
By:
Jan 13,2014
0 people found
this helpful
Amy and Jay both helped me find the property I purchased. They were both very helpful and efficient Jay speeded up the whole sales process which was beneficial to both parties. Jay is helping me sort out a few after sale hiccups e.g. finding information from the vendor, who supplied the roof, got information on utilities providers so cheers to him for that. Steven Philip...
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Jan 06,2014
Minithumbup
By:
Jan 06,2014
0 people found
this helpful
We came to use BAA following several years with other agents, we are a one ownership student property, and never felt fully supported. Now have been with BAA for two years and they have fully taken the pain out of renting being there at moments of despair with various issues over rent delays and works required to meet HMO standards. All staff at BAA show a genuine interest to help and be fully supportive and succeed to retain business. They also seem to get renewals way before others seem to ha...
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Jan 03,2014
Minithumbup
By:
Jan 03,2014
0 people found
this helpful
I bought a flat through the Brighton Accommodation Agency and it was a very refreshing experience. I had previously had two property sales fall through and on both occasions the estate agents had done nothing to assist me. BAA were absolutely brilliant, Jay actually project managed the sale through, he chased both sides of the transaction and regularly spoke to lawyers for updates. It was the first time I have experienced an estate agent actually working for their commission! It was clear that ...
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Dec 27,2013
Minithumbup
By:
Dec 27,2013
0 people found
this helpful
Jay was great, extremely helpful, always available. Kept me informed at all times and sorted out some works that needed to be carried out on my property before the sale which I just wouldn\'t have had the time to do. Would definitely recommend!...
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Dec 27,2013
Minithumbup
By:
Dec 27,2013
0 people found
this helpful
Sold the flat today thanks to the hard work and determination of Jay in helping follow up on everything and keeping it all going. My solicitor said it was the hardest sale he has had to deal with in 20 years and I am sure this would not have completed without Jay\'s dedication. I can not thank him and all the staff at BAA who have all been very efficient and helpful. BAA and Jay were also responsible for renting the flat prior to the sale which we also received excellent and personal service an...
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Dec 18,2013
Minithumbup
By:
Dec 18,2013
0 people found
this helpful
I had a great experience with this estate agent. Very polite, outstanding commitment to selling my property. I received regular updates from Mr Melton-Ball. I particularly liked, that he was at the other end of the phone always. I would recommend this estate agent to everyone....
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Dec 17,2013
Minithumbup
By:
Dec 17,2013
0 people found
this helpful
Great service from Mr Melton-Ball - kept everyone up to date with the sale progress. Helped to resolve certain aspects in the sale. Very fast to respond to any queries and provide access. Even called up to check on the exchange when he was meant to be on leave!...
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Nov 25,2013
Minithumbup
By:
Nov 25,2013
0 people found
this helpful
I have recently purchased two flats through Brighton Accommodation Agency and in both cases Jay Melton-Ball has provided an excellent service. He kept me up-to-date with what was going on throughout the process, always returning my calls promptly, even when this meant contacting me outside his office hours. Jay also helped to iron out any difficulties by contacting everyone involved quickly and organizing expert advice on the property when this was needed. He acted professionally throughout, and...
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Nov 21,2013
Minithumbup
By:
Nov 21,2013
0 people found
this helpful
Very polite and helpful staff, and any issues were dealt with promptly (particularly when compared to other estate agents I\'ve had dealings with)....
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Nov 06,2013
Minithumbup
By:
Nov 06,2013
1 people found
this helpful
I used this agency to sell my lte Aunts house. They were first class, offering a sympathetic and informative service. They alwys kept me up to date through the whole trying process and I would not hesitate in reccomending them to friends and family. Unfortunately the star rating system on this site is not working, however, I would give FIVE STARS....
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Nov 04,2013
Minithumbup
By:
Nov 04,2013
0 people found
this helpful
We chose to go with a smaller firm for the more personal service and BAA and Jay did not let us down. Friendly, professional and on top of things, I would recommend, and use BAA again....
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Nov 04,2013
Minithumbup
By:
Nov 04,2013
0 people found
this helpful
Brighton Accommodation Agency and in particular Jay Melton-Ball certainly know how to get the job done when it comes to selling property. Jay got more for our flat than we expected and sold it in six days. Unfortunately our sale fell through and Jay rose to the challenge selling it even quicker in five days, amazing! Jay is professional and friendly and always at work, some conversations we had were early in the morning and on a sunday. He understands that people have busy lives and works with ...
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Nov 02,2013
Minithumbup
By:
Nov 02,2013
0 people found
this helpful
I have been dealing with Brighton Accommodation Agency for several years now, buying properties through them and then renting them out. This is my first experience of selling through them. In every transaction, Jay Melton-Ball has been professional and responsive. In my experience, it is difficult to find good estate agents, but I would not hesitate to recommend BAA to anyone wanting to buy or sell a property in the area....
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Nov 02,2013
Minithumbup
By:
Nov 02,2013
0 people found
this helpful
Brighton Accommodation Agency in general and Jay Melton-Ball in particular provided me with a really excellent service when they helped me sell my flat in Hove this year. Jay is highly efficient and professional while also being extremely personable and considerate. He was always willing to go the \'extra mile\', always easy to contact and communicate with, and offered good advice and local insight without being in any way insincere. I would describe him as a wholly trustworthy representative of...
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Nov 02,2013
Minithumbup
By:
Nov 02,2013
0 people found
this helpful
I\'ve used Brighton Accommodation Agency twice now, both times with simple, quick sales. Jay\'s attention to detail is wonderful - never did he say he\'ll call you back and not bother, he gave us honest feedback and achieved three offers over the asking price on my flat within a week. The sale went through in six weeks from acceptance of offer to completion - we wanted a quick sale and thanks to Jay finding the right buyer we got just that!...
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Awards won by Brighton Accommodation Agency

Individual Branch Awards

Brighton, BN1 4SD

Firm rankings



Brighton lettings
74 Lewes Road, Brighton BN2 3HZ
(9)
Office 1
85 Ditchling Road, Brighton BN1 4SD
(15)

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