Bridgfords
2.4/5, 561 reviews
35% recommended
69% sales valuation accuracy
77% sales fee satisfaction

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Latest Reviews

 View all Reviews 561
9th Mar 2024
reviewed by 'Rebecca'
“If you are renting through these people make sure you take photos of absolutely everything as they will try to ......”
4th Mar 2024
reviewed by 'Simona'
“The worst experience with an agency I have ever had. They called me even in the night during my holidays ......”
21st Feb 2024
reviewed by 'Heidi'
“What a great team.it has been a pleasure dealing with this office to handle our move. Polite, friendly, efficient ......”
21st Feb 2024
reviewed by 'Heidi'
“What a great team.it has been a pleasure dealing with this office to handle our move. Polite, friendly, efficient ......”
17th Feb 2024
reviewed by 'Ubong'
“Daniel Bright surpassed my expectations with his exceptional service. Right from the beginning, I felt valued and supported as a ......”
31st Jan 2024
reviewed by 'No thank you'
“After feeling rather despondent with the customer service of various other estate agents on the street , Lisa in Bridgfords was ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 69% 77% £38,000 £49,150,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
26 43 47 185 61 27 37 17 28 90
Opening Hours
  • Monday: 09:30 - 17:30
  • Tuesday: 09:30 - 17:30
  • Wednesday: 09:30 - 17:30
  • Thursday: 09:30 - 17:30
  • Friday: 09:30 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Bridgfords Branches (view all 88)
Albion Road Branch, Tyne
Alderley Edge, SK9
Alsager Branch, ST7
Altrincham, WA14
Ashton-under-lyne, OL6
Bamber Bridge Branch, PR5
Bingley, BD16
Blackburn, BB1

“This branch are useless and provide poor service where you ......”

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Aug 04,2014
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Lisa
By: 'Stephanie'
Aug 04,2014
2 people found
this helpful
This branch are useless and provide poor service where you would expect it. Basic information is not provided (utility suppliers/ door codes/ gate codes etc) and when you question it or ask for information staff are rude and useless. Lisa was particularly rude, called me ...
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What agent could do to change your mind?
The agents should have basic information available. They should meet you at the property to hand over the key and go through the inventory together and address any issues.
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Comment on agent fees
Fees are disgusting and not worth it considering you have to do all of the work. ‚£60 Inventory Fee > You have to complete the inventory yourself which then isn;t checked. ‚£55 Administration Fee> You have to complete everything yourself and chase for basic information. ‚£250 Agreement Fee > Disgusting. Upfront payment came to a total of ‚£1375 - extortionate and disgusting.
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“Please please please stay away from Bridgfords. The problems first ......”

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Aug 01,2014
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By: 'Me1Bridgfords0'
Aug 01,2014
1 people found
this helpful
Please please please stay away from Bridgfords. The problems first started 3 weeks after moving in when we received a letter saying they was coming round for an inspection, ok but then we saw what day at time it was that's when we noticed they were ...
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What agent could do to change your mind?
Stop harassing tenant¢â‚¬â„¢s and under no circumstances break into their house.
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By: koni
Aug 29, 2014
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We are shocked with the comments as we have just pay an agent fee of 360 pound in Bridgfords for a 2bed apartment in the city center of Manchester.they had insured us that we would receive the keys by 29th of August.Today, on 28th of August they told us to sent them our references,bank details.personal details two ours after they sent us the mail.They threatened us that they would remarketed the house otherwise.We got extremely anxious as we were ready to deposit the rent and move to the apartme ...

“This branch is extremely incompetent and I have never experienced ......”

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Jul 28,2014
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Amy
By: 'M_A'
Jul 28,2014
2 people found
this helpful
This branch is extremely incompetent and I have never experienced such negligence and disregard towards the customer, with extremely poor customer service. As a student I believe we have been treated extremely unfairly having filled out an application for a new flat in a new ...
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What agent could do to change your mind?
Having been incompetently double booked the estate agents should have made more effort to find us new accommodation, they should post our money out when requested instead of lying.
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“Absolutely awful! They were my letting agency for all of 2 ......”

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Jul 21,2014
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By: 'Lee46'
Jul 21,2014
7 people found
this helpful
Absolutely awful! They were my letting agency for all of 2 months before my landlord got sick of them and switched to a different company but yet they still claimed I owed them money for 3 months after!! Even after they confirmed they were no longer my ...
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“I hate to complain but with you guys is impossible ......”

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Jul 10,2014
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By: 'z'
Jul 10,2014
4 people found
this helpful
I hate to complain but with you guys is impossible not to do it....is the worst experience that I met in entire life...im waiting for more than 8 months now just to sign some papers. Absolut kaos this agency incapable to book a property ...
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“We had an awful service from Bridgefords agent. On the ......”

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Jul 07,2014
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By: 'DP'
Jul 07,2014
3 people found
this helpful
We had an awful service from Bridgefords agent. On the day we had to move to our new flat, we were told in the morning that the current tenants couldn´t still move out. We went to check the flat to see the situation and ...
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What agent could do to change your mind?
The agent could have done the job properly, as the amount of money we paid to them was large enough to justify a better treatment. As the agency did not fulfill with their job, we should be at least partially refunded.
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“The service i received went downhill from day 1. I viewed ......”

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Jul 02,2014
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By: 'AM'
Jul 02,2014
4 people found
this helpful
The service i received went downhill from day 1. I viewed the property first time round with *. I made it clear after viewing the property that if certain work was done, i would be happy to make an application. This was confirmed with the landlord, and ...
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What agent could do to change your mind?
Refund me the ‚£400 that i paid, as the agent didnt keep their end of the contract.
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“After Arranging a viewing at a prospective property, the Agent "......”

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Jun 22,2014
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Stef
By: 'pretsil'
Jun 22,2014
4 people found
this helpful
After Arranging a viewing at a prospective property, the Agent "Stef" has managed to attempt to call while am driving to view the property twice. no problem you would think simple mistake, No. After the first time and waiting for close to 20 minutes for the ...
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What agent could do to change your mind?
turn up and not harangue me over the phone
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“I was shown around flat 2 of 172 Washway Road on or ......”

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Jun 20,2014
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Fern
By: 'NowACommuter'
Jun 20,2014
2 people found
this helpful
I was shown around flat 2 of 172 Washway Road on or around Friday 6th June 2014. I decided later that day that I would rent the property and therefore paid the £360 application fee that evening, with the view to move into the property from Preston on Friday 13...
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What agent could do to change your mind?
Having done a small amount of research, ‚£360 application fee is an extortionate amount, even in the estate agent world.
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“I was a rental tenant with bridgfordscountrywide Manchester office and ......”

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Jun 05,2014
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By: 'james'
Jun 05,2014
10 people found
this helpful
I was a rental tenant with bridgfordscountrywide Manchester office and the service they provide is absolutely disgusting! The staff do not reply to calls or emails Nobody bothered to come and meet me at the property when I moved in or out! I was just ...
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What agent could do to change your mind?
Everyting
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“The inital fees are very high - more so than ......”

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Jun 04,2014
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By: 'Lizzy'
Jun 04,2014
5 people found
this helpful
The inital fees are very high - more so than other letting agencies. The communication is poor, the staff are rude and seldom get back to you. I ring and there is no one manning the desks, it just rings. I email and they respond ...
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What agent could do to change your mind?
Answering the phone, responding to emails, dealing with issues in a timley manner, being polite, reducing there fees significantly because there is no way that what they charge amounts to what they actually do and it is super high compared to other agencies. Had I have known I would have never viewed the property in the first place. They need to be more transparent and upfront about thier fees, but they are not.
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“I have had better services in student homes. When it ......”

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May 26,2014
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By: 'Sam'
May 26,2014
5 people found
this helpful
I have had better services in student homes. When it came for signing for the property the staff where very friendly and nice but as soon as that was over you see their true colours. When we moved in we were promised the flat would ...
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“Hi. Please read carefully if you will deal with the ......”

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Apr 28,2014
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Paul
By: 'Christina'
Apr 28,2014
10 people found
this helpful
Hi. Please read carefully if you will deal with the Manchester Branch, 21 Albion Street!! My experience from this Branch and this man was a terrible one. At first this agent seemed that he knew his job but since we (2 candidate tenants) told him that we ...
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What agent could do to change your mind?
Once it was a misleading on purpose and the agent attitude was provocative I will not change my mind. I dont deserve to be treated like that not as a person or as a tenant.
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By: BJoy
Oct 15, 2014
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Fully Agreed. they are disgusting, rude and full of lie. I think we should complain together against this Bridgford so no more people suffer or raise a social media awarness of what they have been doing. ...

“Appalling service from members of staff and highly disproportionate fees ......”

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Apr 28,2014
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By: 'butterfly33'
Apr 28,2014
3 people found
this helpful
Appalling service from members of staff and highly disproportionate fees compared to that of other letting agents. Did not reduce my fees to agreed amount and then turned round and said they "never said that". One particular member of staff was miserable and highly unprofessional ...
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“Terrible service. The worst letting agency. Always are late and ......”

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Apr 24,2014
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By: 'STACY'
Apr 24,2014
3 people found
this helpful
Terrible service. The worst letting agency. Always are late and when come do not apologize. Had a bad experience with them in West Yorkshire. The staff is lazy. Workers do not do their work how they suppose to do. Hope never have anything with them ...
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“Appalling service. After two months of calls they still haven't ......”

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Apr 24,2014
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By: 'James'
Apr 24,2014
7 people found
this helpful
Appalling service. After two months of calls they still haven't managed to upload any photos to my listings. They don't return phone calls, even when two different members of staff promised they would be in touch to provide an update. If their service is this ...
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What agent could do to change your mind?
* Correctly list property * Call me, even once
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“We've been renting with Bridgfords (previously LS1) for two years. ......”

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Apr 23,2014
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By: 'King's'
Apr 23,2014
6 people found
this helpful
We've been renting with Bridgfords (previously LS1) for two years. They have not fixed things which were listed on the inventory form as to be fixed since we have moved in, despite us asking several times. We have ended up fixing some ourselves and leaving ...
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What agent could do to change your mind?
Actually do their job and stop demanding money for every single service they provide.
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“The process was somewhat slower than initially promised, but the ......”

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Apr 22,2014
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By: 'HFXTenant27'
Apr 22,2014
1 people found
this helpful
The process was somewhat slower than initially promised, but the staff are friendly and professional/approachable and understanding and really stepped on gear to get us in. But I think perhaps the company's slow procedure lets them down. Our flat has it's quirks, low water ...
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“Absolutely disgusting. Property was infested with fleas and it took ......”

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Apr 18,2014
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By: 'Veryangrymum'
Apr 18,2014
8 people found
this helpful
Absolutely disgusting. Property was infested with fleas and it took Bridgfords 2 weeks to send someone out, by which time all furniture and clothes had to be treated. Windowsill had big hole in it, fridge door was antiquated and the door was hanging off, washer/dryer ...
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What agent could do to change your mind?
Sack your crap staff, turn the lights off and lock the door.
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By: bri
Jun 17, 2014
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hi was this house on Brow Lane thanks ...

“I am a landlord. Awful service. Avoid using them to ......”

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Apr 17,2014
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Sonia
By: 'Soris23'
Apr 17,2014
3 people found
this helpful
I am a landlord. Awful service. Avoid using them to let. Poor communication with both myself and my tenant as well as inter agency communications. ONE example (there are many) The property had a leak, the tenant called them to report this and two weeks ...
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What agent could do to change your mind?
Responded to myself or tenant. Dealt with arising issues. Apologised. Reimbursed the fee they took.
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“I booked a viewing for property the agent who showed ......”

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Apr 16,2014
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Samantha
By: 'angry'
Apr 16,2014
7 people found
this helpful
I booked a viewing for property the agent who showed us the property was nice. He explained there is a fee to pay to take the property of the website (£270 was paid) only after paying this i was informed there was going to be inventory ...
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What agent could do to change your mind?
They cant change my mind, the moment they gave me an ultimatum was bad. I am not a school child and deserve to be spoken to with respect especially if i am departing with my money.
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“I would never use this agency again and have suggested ......”

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Apr 11,2014
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By: 'Emily'
Apr 11,2014
8 people found
this helpful
I would never use this agency again and have suggested to friends considering it to explore other options. Their fees are ridiculous and additional fees seem to materialise every time we speak. The icing on the cake has been £30 for a reference, so that we ...
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What agent could do to change your mind?
Reduce their fees and improve their customer service, their staff are unhelpful and often rude.
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“I had my property sold by bridgfords and they ripped ......”

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Apr 07,2014
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By: 'James29'
Apr 07,2014
5 people found
this helpful
I had my property sold by bridgfords and they ripped me off. Their overall fees worked out at 3.5% of the final selling price. Convinced me to sell at below the asking price and said I wouldn't get any more in the current climate. Grabbed my ...
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“Awfull communication, lie after lie, even when we complained to ......”

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Apr 05,2014
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By: 'Mrs'
Apr 05,2014
9 people found
this helpful
Awfull communication, lie after lie, even when we complained to the area manager they ignored us, From the sales details, contract thru to the final bill every piece of paperwork was wrong a 100% failure rate would never use them again, the worst agents we have ...
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What agent could do to change your mind?
Answered calls, passed info on yo prospective buyers, got property details right, basic stuff really.
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“Useless. Waste of time. Dont have a clue how to " ......”

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Mar 08,2014
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By: 'bob'
Mar 08,2014
4 people found
this helpful
Useless. Waste of time. Dont have a clue how to " fully manage" a property. Just want your money what else is involved. Never use this company again....
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What agent could do to change your mind?
Where do i start..... Took them weeks to change over my bank details for rent payment, still send out invoices and statements to my old address even after numerous emails, phone calls to the office who always tell me that the computer systems are down and so cant look at my details or change them. Three emails sent 2 weeks ago with my new contact details on and suprise suprise they are still calling my ex. Useless!! Never go with this company.....
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“My house has been on the market with this company ......”

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Mar 05,2014
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By: 'Disappointed.'
Mar 05,2014
6 people found
this helpful
My house has been on the market with this company since November 2013. In this time I have had 4 viewings ......this was because the manager reduced the asking price by £30000, which he assures me would generate offers of at least £20000 more !!!! I immediately told him to ...
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What agent could do to change your mind?
Kept me informed as requested. Made more of an effort. Been more polite.
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By: Sev
Mar 29, 2014
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Have you ever thought that perhaps you haven't sold your property because you have the price too high? Maybe that's why they asked you to lower it... to help you sell it. ...

“Landlords never ever let Bridgfords/Countrywide manage your property. They ......”

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Mar 05,2014
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By: 'angromie'
Mar 05,2014
10 people found
this helpful
Landlords never ever let Bridgfords/Countrywide manage your property. They ignore your requests, they fail to manage your property, assist in deposit disputes. They are the most rude incompetent company I have ever had the misfortune to come across. You will deeply regret using this ...
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“We paid a lot of money to move into our ......”

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Mar 03,2014
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Charlotte
By: 'fed'
Mar 03,2014
3 people found
this helpful
We paid a lot of money to move into our rented house fee's. A bond rent in advance we thought we would be in the property for a long time years even Charlotte showed us round she was very nice said any concerns to let ...
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What agent could do to change your mind?
We think they should make sure any properties rented are in livable we feel we have been cheated
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“After having a offer on our property of which we ......”

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Feb 25,2014
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By: 'Mr'
Feb 25,2014
5 people found
this helpful
After having a offer on our property of which we accepted in October 2013 we asked Bridgefords for a soliciter that they could recommend they came forword with the name Nicholas Smith of Halifax West Yorkshire now four months later after nƒÂºmerouse phone calls to ...
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What agent could do to change your mind?
Help more
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“Bridgfords in Stockton Heath are knowingly marketing a property where ......”

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Feb 25,2014
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Becky
By: 'Helen'
Feb 25,2014
5 people found
this helpful
Bridgfords in Stockton Heath are knowingly marketing a property where they do not have the full owners consent. Myself and my brother own 50% of a property that was left to us from my late father who passed away, the other 50% is owned by his former ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Bridgfords

Regional Awards won by Bridgfords

Individual Branch Awards

Washington, NE38



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