Since we opened our first office in Ash Vale in 1991, during the heart of the recession, Bridges have shown a flair for marketing and service rarely experienced by those 'on the move'. Colour presenta Read full description...Since we opened our first office in Ash Vale in 1991, during the heart of the recession, Bridges have shown a flair for marketing and service rarely experienced by those 'on the move'. Colour presentation and the desire to be the first choice in every area we operate separates us from the majority of Estate Agents. Twenty one years later we have six local branches covering North Hampshire and West Surrey with directors still on the shop floor delivering our ethos to our customers.
Bridges Estate Agents



Properties for Sale
Properties to Rent

“Stay Away...”

Apr 24,2019
Minithumbdown
By: 'Paul Baker'
Apr 24,2019
1 people found
this helpful
After having dealt with Bridges Letting Agent, I have had the most horrific customer service. First they tried to move me into a property that had health and safety issues, after I refused to move in they then charged me a second admin fee to ...
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Comment on agent fees
Awful. £550 for a few bits of paper, then charged me a further £200 because I couldn't move into the house because it was not safe!
Was this helpful? Yes

“No shows...”

Apr 14,2019
Minithumbdown
By: 'T'
Apr 14,2019
1 people found
this helpful
Myself and my partner were due to come to Farnborough, then continue on to other towns to view rental properties. On the phone with various people at Bridges, I was promised a confirmation email on 3 separate occasions, but they never sent one and instead opted ...
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Comment on agent fees
N/A - didn’t incur fees at the viewing stage.
Was this helpful? Yes
By: Daniel Pockett from Bridges Estate Agents
Apr 15, 2019
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Dear T, Your review made for disappointing reading and I am extremely sorry to hear of the failings that you experienced when dealing with our team in Farnborough. It is clear that we could and should have handled things very differently and we did not even come close to the high service standards that we would expect to deliver to our customers. If you would like to discuss the matter I would be pleased to have an opportunity to speak to you in person, and if you have not yet secured a propert ...

“Glad not to have to use again...”

Mar 30,2019
Minithumbdown
By: 'Never again'
Mar 30,2019
0 people found
this helpful
We decided to use bridges thinking their aggressive sales tactics would ensure a quick sale, unfortunately this was far from the truth, they had agents showing the house who could not answer basic questions about the house due to a lack of perpeeation on their ...
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Comment on agent fees
Average
Was this helpful? Yes
By: Roy woodfine
Apr 16, 2019
View all comments (2)
Reply is not factual, it was less than 5 months after terminating your contract we sold, other houses also did not sell and had our experience with poor unqualified views and he saw fit to complain to your management, Agents tasked to show our house that mislead viewers within 60 seconds of walking in the door , agents who couldn’t even describe an orangery. Try and cover yourselves in roses but for me your what one would put on roses. ...

“Fantastic...”

Jan 11,2019
Minithumbup
By: 'Shannon Taylor'
Jan 11,2019
0 people found
this helpful
Jayne has been amazing throughout the process with our house purchase. We are first time buyers who didn't know what to expect and she kept us in the loop at all times with what was going on. Our solicitors weren't the best with communication and ...
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“Helped us believe when it seemed to drag...........”

Dec 20,2018
Minithumbup
By: 'Jack Jordan'
Dec 20,2018
0 people found
this helpful
Thanks to all at Bridges for taking on our house sale and seeing it through with great professionalism. Firstly Kevin Winchester successfully negotiated a good price with a good buyer. Checks followed on the buyer's financial background and their offer was accepted. Kevin Green then ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes

“Fantastic...”

Oct 30,2018
Minithumbup
By: 'Kate Williams'
Oct 30,2018
0 people found
this helpful
Ben was informative and very efficient in selling my flat. He kept me in the loop every step of the way and answered all my questions honestly. I would highly recommend Ben and his team at Bridges if they are looking at selling a property....
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“All my contact info. is not enough, they want it twice...”

Oct 01,2018
Minithumbup
By: 'Fiona Winchester'
Oct 01,2018
2 people found
this helpful
After completing all details on right move. I get contacted with a half page email requesting information from myself. all this was already given. However asking whether I am buying with another person and many other questions I find this over personal. I am just ...
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“Couldn't do enough to make selling and buying go smoothly...”

Sep 21,2018
Minithumbup
By: 'Ann and Alan'
Sep 21,2018
0 people found
this helpful
James and Jayne couldn't of done anymore to get us sold and in our new home. James MacPhee work tirelessly to get everything sorted out . Would definitely use them again if we ever move...
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“Highly professional customer orientated service....”

Sep 20,2018
Minithumbup
By: 'Michael'
Sep 20,2018
0 people found
this helpful
I would throughly recommend Bridges Farnham who have managed the property sale in a professional and efficient way. My contacts Aaron Milligan and Jayne Gaskin have been very helpful in arranging viewings and once a buyer found undertaking all the necessary arrangements with both parties ...
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Comment on agent fees
I found the agents fees to be acceptable.
Was this helpful? Yes

“Clear Communication , Fast reply, positive attitude, polite....”

Aug 08,2018
Minithumbup
By: 'Dr. Eddie'
Aug 08,2018
0 people found
this helpful
End of tenancy return of the deposit with a landlord who isn't in the country. Cody was my only communication with in Aldershot. She managed to draw an agreement, send to landlord and to me agreeing of any deductions. And the return of the deposit. ...
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Comment on agent fees
Good (worth it)
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“Fantastic service...”

Jul 13,2018
Minithumbup
By: 'Mike and Lucy B'
Jul 13,2018
0 people found
this helpful
Thank you to James Macphee and Jayne Gaskin for the whole sale service delivered. A Very professional and quick experience....
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Comment on agent fees
Very good. Worth every penny!
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“Great service...”

May 09,2018
Minithumbup
By: 'Barry'
May 09,2018
0 people found
this helpful
Like to thank Kevin ,Richard and Jayne in the sale of my mums house 18 Cromwell way sold quickly and you all help out with other issues...
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“Happy with service...”

Apr 25,2018
Minithumbup
By: 'Anita'
Apr 25,2018
0 people found
this helpful
I have been very happy with the levels of customer service from both Ben Granville and Kevin Green in dealing with my late mother's estate....
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Comment on agent fees
Industry standard
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“Richard Baugh is a diabolical lettings manager - he has ......”

Mar 10,2018
Minithumbdown
By: 'Sandie.'
Mar 10,2018
3 people found
this helpful
Richard Baugh is a diabolical lettings manager - he has the most appalling attitude towards people with mental health disorders. Property was equipped with a faulty gas appliance, which Mr Baugh refused to acknowledge until an engineer condemned the cooker completely....
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Comment on agent fees
Extortionate, considering how badly they treated the person who rented from them.
Was this helpful? Yes

“I have just used Bridges for a sale and purchase ......”

Mar 07,2018
Minithumbup
By: 'JC'
Mar 07,2018
0 people found
this helpful
I have just used Bridges for a sale and purchase of property and the team in Aldershot have been great. Second time lucky on the sale as first one fell through and Nikki has been a star in getting this progressed for me. She listened ...
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Comment on agent fees
Good
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“We have recently purchased through Bridges Farnborough and have received ......”

Mar 05,2018
Minithumbup
By: 'Caz'
Mar 05,2018
0 people found
this helpful
We have recently purchased through Bridges Farnborough and have received some very good pre purchase sales progression service from Jane ensuring our sale went through on time and very good after sales service from James. Many thanks!...
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“We have had enough of these people now. Bridges Estate ......”

Mar 05,2018
Minithumbdown
By: 'Boostug'
Mar 05,2018
6 people found
this helpful
We have had enough of these people now. Bridges Estate agents continually misrepresented us and our interests for the entire time they had sole selling rights, we were ignored, lied to, insulted and basically forced into a position where we had to seek the help ...
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Comment on agent fees
The only thing they care about
Was this helpful? Yes

“I recently sold my property through Bridges in Farnborough. From ......”

Feb 11,2018
Minithumbup
By: 'Rob, Farnborough'
Feb 11,2018
0 people found
this helpful
I recently sold my property through Bridges in Farnborough. From the first valuation, James and all the staff at the branch were helpful, informative, and did everything they promised to. I got an excellent price for my maisonette and couldn't be happier. I would readily ...
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Comment on agent fees
Fair
Was this helpful? Yes

“What a great team from start to finish Great communication ......”

Jan 03,2018
Minithumbup
By: 'Simon Jarrett'
Jan 03,2018
0 people found
this helpful
What a great team from start to finish Great communication regular updates No trouble recommending to anyone thank you all but especially Nikki Best !!...
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“Jayne had been an absolute star. We had a lot ......”

Dec 19,2017
Minithumbup
By: 'Ashley'
Dec 19,2017
0 people found
this helpful
Jayne had been an absolute star. We had a lot of problems due to mortgage lender and she went above and beyond to sort things out for us which meant we were able to buy our house after all. She was extremely prompt in returning ...
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“Ben Granville representing 'Bridges Estate Agents' supplied candid realistic advice ......”

Dec 08,2017
Minithumbup
By: 'JMW'
Dec 08,2017
1 people found
this helpful
Ben Granville representing 'Bridges Estate Agents' supplied candid realistic advice in selling my property respecting my opinion and wishes in achieving a successful sale....
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Comment on agent fees
I do think > 1% should be possible.
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“Richard provided a deep understanding of the market and a ......”

Dec 08,2017
Minithumbup
By: 'DIW'
Dec 08,2017
0 people found
this helpful
Richard provided a deep understanding of the market and a sensible valuation. The details were quickly put out to market and 'The Hub' looked after all viewings, keeping us up to date with viewings and feedback. A minor criticism would be that we were contacted ...
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Comment on agent fees
Using an estate agent one accepts that the fee will be a percentage which makes them high compared with the new Internet agents, but the service was first class and the fee competitive comparing like for like.
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“We initially decided to sell our house in April with ......”

Nov 27,2017
Minithumbup
By: 'Rebecca'
Nov 27,2017
0 people found
this helpful
We initially decided to sell our house in April with an online estate agent due to the lower commission fees. We chose Purple Bricks and instructed them to put our property on the market. This worked well as after organising an open house in May, ...
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Comment on agent fees
Well worth the money.
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“We recently purchased our first property through Bridges estate agents ......”

Nov 10,2017
Minithumbup
By: 'Lee'
Nov 10,2017
0 people found
this helpful
We recently purchased our first property through Bridges estate agents and although the process was tricky (being a leasehold property) both Jayne and James were both on hand everytime we needed confirmation of anything. We really appreciate all the hard work they put in for ...
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“Both Laura & Nikki were absolutely fantastic with sale of our ......”

Nov 09,2017
Minithumbup
By: 'Lynn Ratcliffe'
Nov 09,2017
0 people found
this helpful
Both Laura & Nikki were absolutely fantastic with sale of our house. Reassurance and help all the way. Truly both amazing...
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Comment on agent fees
Good
Was this helpful? Yes

“Our sincere heartfelt thanks and appreciation of the truly outstanding ......”

Nov 08,2017
Minithumbup
By: 'Gary E Ratcliffe'
Nov 08,2017
0 people found
this helpful
Our sincere heartfelt thanks and appreciation of the truly outstanding customer services provided and exceeding in displaying their professional guidance....
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Comment on agent fees
Good
Was this helpful? Yes

“Service was great and helped me move my new property ......”

Nov 04,2017
Minithumbdown
By: 'Martin'
Nov 04,2017
0 people found
this helpful
Service was great and helped me move my new property along. Contacted me back promptly when messages left. Thanks Girls...
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“I rented a property in may and have been meaning ......”

Oct 11,2017
Minithumbup
By: 'Chris'
Oct 11,2017
0 people found
this helpful
I rented a property in may and have been meaning to write a review ever since. I was renting alone for the first time and was slightly anxious about the whole process after hearing how difficult and long winded the process can be. Bridges were ...
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Comment on agent fees
Much less than some other local companies.
Was this helpful? Yes

“James and his team at Bridges were brilliant in selling ......”

Sep 25,2017
Minithumbup
By: 'ConML17'
Sep 25,2017
0 people found
this helpful
James and his team at Bridges were brilliant in selling our cottage for us. Even though we decided to show people around ourselves many of the people viewing the property commented on how great and professional their photographs were, and ultimately in my opinion this ...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“A bit of a roller-coaster with Bridges & particularly Kevin. To ......”

Aug 21,2017
Minithumbdown
By: 'Amanda'
Aug 21,2017
2 people found
this helpful
A bit of a roller-coaster with Bridges & particularly Kevin. To start with we (me & my partner as the buyers & the person who became our vendor) were flat out lied to. I made an offer, another couple also made an offer, I therefore upped our offer. ...
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Comment on agent fees
Bad - due to the fluctuation in the commission they charge!
Was this helpful? Yes
By: James Macphee
Aug 21, 2017
View all comments (2)
We are sorry to receive a review of this nature and if you would kindly like to contact us directly in order to investigate and discuss your points, If you could call me on 01252 359888 or email me at jmacphee@bridges.co.uk I would be delighted to assist you in the matter. Bridges strive to provide high levels of customer service demonstrated by the reviewers on this site that have left reviews as very satisfied clients. ...

Review statistics

From Landlords From Tenants From Vendors From Buyers Other
7 2 4 5 234 11 113 2 12 11
No fees information available
Kindly note that legally, letting agents needs to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents needs to keep this information up to date and precise on allAgents, either in the Fees Tab Section on your profile page or within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:18 AM 25/01/2016 by

Awards won by Bridges Estate Agents

Individual Branch Awards

Farnborough, GU14

Fleet, GU52

Ash Vale, GU12

Aldershot, GU11

Camberley, GU16

Aldershot, GU11

Farnham, GU9


Aldershot
67-69 High Street, Aldershot GU11 1BY
(18)
Ash Vale Central
The Estate Office Frimley Road, Ash Vale GU12 5NL
(11)
Ash Vale Wharf
1 The ParadeWharf Road, Ash Vale GU12 5AZ
(77)
show all branches (8)
Camberly
90 High StreetFrimley, Camberley GU16 7JE
(26)
Farnborough
1 Bridge Road, Farnborough GU14 0HT
(144)
Farnham
8 East Street, Farnham GU9 7RX
(8)
Fleet
4-6 Reading Road South, Fleet GU52 7QL
(11)
Lettings Head Office Aldeshot
77 High Street, Aldershot GU11 1BY
(95)


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