Breckon & Breckon
3.5/5, 44 reviews
64% recommended
100% sales valuation accuracy
100% sales fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £365,000 £640,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 0 14 12 4 0 1 0 0 4
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Heather Campbell and her colleagues have been......”

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Jan 15,2021
Minithumbup
By: 'John'
Jan 15,2021
0 people found
this helpful
Heather Campbell and her colleagues have been brilliant at helping us with the purchase of a property in Tackley. We cannot fault the service and the way in which they kept our solicitor in touch with events. All of this against the background of the ...
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“Certainly reassuring...”

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Jan 12,2021
Minithumbup
By: 'Richard'
Jan 12,2021
0 people found
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It's certainly reassuring that, even in these times of national difficulty, helpful and prompt assistance is very much at hand at Breckon when called upon....
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“Breckon's High standard of service and professionalism...”

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Jan 07,2021
Minithumbup
By: 'Mary'
Jan 07,2021
0 people found
this helpful
I have been using Breckon & Breckon's full management service for several years. I have always found the staff helpful, courteous and responds in a timely fashion. Over these years I have developed a good relationship with the staff despite changes in staff; perhaps this reflects ...
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“From a landlord's perspective I have been pre......”

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Oct 14,2020
Minithumbup
By: 'Richard'
Oct 14,2020
0 people found
this helpful
From a landlord's perspective I have been pretty satisfied with Breckon & Breckon in Oxford city. They are always pleasant to deal with, and have been efficient at finding suitable tenants for the property over the last 7 years. There have been occasional blips in communication when ...
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“Avoid! Avoid! Avoid!Honestly believe we've ......”

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Aug 17,2020
Minithumbdown
By: 'Caoimhghin'
Aug 17,2020
1 people found
this helpful
Avoid! Avoid! Avoid! Honestly believe we've dodged a bullet not renting from these guys. We contacted them advising we were looking to view a place and would be bringing a cat. The viewing went ahead and the property was perfect for us. We brought the ...
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Was this helpful? Yes
By: Louise Passfield
Aug 18, 2020
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We are very sorry to receive your feedback, We assure you this will be looked into further with the staff involved. As a company we pride ourselves with excellent customer service, and we apologise this was not met on this occasion. If you wish to discuss further please contact our customer services manager on 01865 201111. ...

“Breckon and Breckon are acting as management agent for our ......”

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Jun 02,2020
Minithumbdown
By: 'Ivan'
Jun 02,2020
2 people found
this helpful
Breckon and Breckon are acting as management agent for our property in Empress court and Woodins way, Oxford and main contact for the Property directors . The first thing they did was to send letters asking for management fees. In order to see how their fees ...
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“AVOID - Worst lettings agent I have ever used......”

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Mar 23,2020
Minithumbdown
By: 'Martin'
Mar 23,2020
1 people found
this helpful
AVOID - Worst lettings agent I have ever used. AVOID this agent. DO NOT USE THIS AGENT. THERE ARE BETTER OPTIONS!...
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By: Louise Passfield
Mar 23, 2020
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We are sorry to receive your review Martin. As discussed with John your house mate, we are dealing with the deposit issues at the moment with regards to the TDS dispute raised. Please feel free to contact Louise Passfield our customer services manager if you wish to discuss further on 01865 201111. ...

“Suzanne has always been very helpful...”

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Mar 18,2020
Minithumbup
By: 'Robert'
Mar 18,2020
0 people found
this helpful
Suzanne has always been very helpful with renting our our investment property and as a result we have had long term tenants. I would recommend using this agent....
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“Dishonest, underhand and total lack of commun......”

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Mar 11,2020
Minithumbdown
By: 'Kelly'
Mar 11,2020
0 people found
this helpful
Dishonest, underhand and total lack of communication. They really need to sack at least 2 members of staff. Never trust these to let your home....
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By: Louise Passfield
Mar 16, 2020
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We are very sorry to receive your review Kelly. After speaking to the staff involved I understand we were instructed by the landlord to proceed with another application due to your circumstances and the delay in your application. I understand this has caused you frustrations and inconvenience and we apologise for this. If you wish to discuss further please do not hesitate in contacting Louise Passfield on 01865 201111 ...

“Repairs and charges...”

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Jan 21,2020
Minithumbdown
By: 'John'
Jan 21,2020
0 people found
this helpful
Aside from delays and consistent high handed dismissive contact relating to repairs, I would like to leave feedback for charges, which in my view are highly excessive, £92 to change the battery in the thermostat and £135 to send someone round to check the flat on our ...
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By: Louise Passfield
Jan 21, 2020
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John, we are very sorry to receive your feedback with regards to your deposit release which we are currently negotiating with you. Please contact our Customer services manager, Louise Passfield on 01865 201111 to discuss further. ...

“We would like to thank Ross, Melissa, and the......”

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Jan 08,2020
Minithumbup
By: 'Toby'
Jan 08,2020
0 people found
this helpful
We would like to thank Ross, Melissa, and the team at Breckon & Breckon for such great service on our sale. It was quite a journey but they were always cool calm and courteous under pressure! A real pleasure to deal with....
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“Persistent, pleasant and effective...”

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Dec 31,2019
Minithumbup
By: 'Maureen'
Dec 31,2019
0 people found
this helpful
We completed the sale of our house in December 2019. The sale was difficult because one of the purchasers is working abroad and the other did not know very much about the conveyancing process. However, Ross kept on working on our behalf and eventually the matter ...
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“Very friendly, helpful and efficient...”

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Dec 01,2019
Minithumbup
By: 'Peter'
Dec 01,2019
0 people found
this helpful
Very friendly, helpful, efficient and proactive service. They managed the letting process from start to finish exactly as advertised. Many thanks for everything....
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“The lettings division in Woodstock offered ex......”

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Jul 17,2019
Minithumbup
By: 'Adrian'
Jul 17,2019
0 people found
this helpful
The lettings division in Woodstock offered exceptional service. I am an accidental tenant having owned my own homes for a long time and in between purchases. They were extremely helpful and courteous advising and helping through every step of the process and ensuring as a ...
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By: Louise Passfield
Jul 17, 2019
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Thank you for your review Adrian, we hope you enjoy your new home! ...

“Unprofessional and ignorant...”

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Jun 03,2019
Minithumbdown
By: 'Michael'
Jun 03,2019
1 people found
this helpful
Awful experience and will never use it again. After calling few times and trying to get booking confirmation we have finally agreed time for my viewing. I been waiting for a week to look at this house as I genuinely was interested to rent and ...
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By: Louise Passfield
Jun 05, 2019
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We are very sorry to receive your review. We would like to discuss this further with you, can you please contact our customer services manager Louise Passfield on 01993 810100. ...

“Quick, simple and effortless...”

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Feb 18,2019
Minithumbup
By: 'SL'
Feb 18,2019
0 people found
this helpful
5 star servicel. So happy to have dealt with Hassle free professionals. Took about 5 calendar days from when I first found the property to be in contract for a long term rental. Very efficient and effective. Clockwork precision service helpful and pleasurable people that actually want ...
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Comment on agent fees
Good
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“Excellent Service...”

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Jan 30,2019
Minithumbup
By: 'Aoife'
Jan 30,2019
0 people found
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Very please with the service provided from Breckon & Breckon, Amy was very helpful and constructive throughout. We will definitely recommend in future....
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“Always a pleasure!...”

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Jan 15,2019
Minithumbup
By: 'Christina'
Jan 15,2019
0 people found
this helpful
We initially contacted Breckon & Breckon's office in Headington after a recommendation from a good friend - and we have been very pleased with the serviced offered. Staff are very supportive and work hard to find new tenants for the property, as well as keeping us ...
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Comment on agent fees
Satisfactory.
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“Excellent service...”

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Jan 14,2019
Minithumbup
By: 'Topsy'
Jan 14,2019
0 people found
this helpful
We found the information provided and the help given by the staff at the Headington Road office to be excellent. We are very pleased with our property and we would recommend the agency highly....
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Comment on agent fees
Reasonable fees
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“PROFESSIONAL SERVICE...”

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Dec 21,2018
Minithumbup
By: 'Sue'
Dec 21,2018
0 people found
this helpful
Breckon & Breckon Witney recently sold my property having had it on the market with 2 other local agents. From the outset they were both efficient and professional yet personable. I liked the ongoing communication from the team so that I knew exactly how the sale was ...
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Comment on agent fees
Middle of the road (but you certainly get what you pay for)
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“very pleased...”

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Aug 10,2018
Minithumbup
By: 'lauren'
Aug 10,2018
0 people found
this helpful
i was very pleased with the staff at Breckon & Breckon, they were all very kind and helpful. it was a quick and easy moving in process they gave me all the information i needed and always helped me out if i had any problems....
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Comment on agent fees
good
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“Amazing!...”

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Aug 10,2018
Minithumbup
By: 'JB'
Aug 10,2018
0 people found
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The staff at the Breckon Headington branch are amazing, so friendly and helpful every step of the way. Couldn't have asked for better agents...
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“Flat Letting...”

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Aug 09,2018
Minithumbup
By: 'Emily'
Aug 09,2018
0 people found
this helpful
Very friendly staff who made the process very easy. They were always there to help and made everything seem like it wasn't any trouble....
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“unhelpful and rude...”

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Aug 03,2018
Minithumbdown
By: 'Dd'
Aug 03,2018
3 people found
this helpful
Awful experience with this agency. After emailing and calling multiple times being very interested in a property, they never got back to me or replied to any questions I had. Finally arranged a viewing and decided to take the property only to be ignored again ...
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By: Louise Passfield
Aug 06, 2018
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We are concerned by your comments, and are not aware of any properties at the rent you quoted being sold as you refer to in your review. Would you please contact our Customer Services Manager, Louise Passfield on 01993 810100 to discuss further. ...

“Outrageous Letting Fees...”

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Jul 11,2018
Minithumbdown
By: 'Displeased_with_greed'
Jul 11,2018
2 people found
this helpful
This agent thinks they can charge people whatever price they say: - £240 single person reference fee - £114 tenancy renewal (probably the expensive I've come across in Oxford) - checkout fee - undefined in the contract, meaning they can potentially charge any amount they want when ...
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Comment on agent fees
Way too greedy,
Was this helpful? Yes
By: louise passfield
Aug 06, 2018
View all comments (3)
Our tenant fees are displayed on our website under the renting section. These can be found on the applicant guide and our fee's links. ...

“Disorganized and do not care about tenants...”

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Jun 15,2018
Minithumbdown
By: 'Jess'
Jun 15,2018
3 people found
this helpful
When we were applying/moving in they were fine, and in general problems got dealt with reasonably well by the maintenance team during the tenancy, which is what the 2 stars are for. However, we were treated badly at renewal and particularly at the end of ...
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Comment on agent fees
High fees, though probably standard for the area - it is particularly unreasonable to keep increasing the renewal fee and they should never try and charge for deposit protection. Can't wait until these fees are banned in England.
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“Not-Organised. Does not support Tenant. High Fee. In one word: ......”

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Nov 26,2017
Minithumbdown
By: 'Peter'
Nov 26,2017
3 people found
this helpful
Not-Organised. Does not support Tenant. High Fee. In one word: The worst agency that I have ever seen. If you are looking for a real headache during your tenancy, you can try this agency....
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Comment on agent fees
High fee. For terminating the contract, they charged me £1395+VAT. this amount in other agencies is around $400.
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“Really good agency. They are attentive and responsive to providing ......”

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Jun 12,2017
Minithumbup
By: 'Dave'
Jun 12,2017
0 people found
this helpful
Really good agency. They are attentive and responsive to providing a great service. Proactive finding new tenants, and great when sorting out maintenance issues for existing tenants....
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Comment on agent fees
For the work they do, I think the fees are acceptable
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By: Louise Passfield
Jun 13, 2017
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Thank you for taking the time to leave feedback, it is very much appreciated. ...

“Samantha was helpful and always responded to any questions quickly. ......”

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May 30,2017
Minithumbup
By: 'Alix'
May 30,2017
0 people found
this helpful
Samantha was helpful and always responded to any questions quickly. She was accurate in describing the condition of the house and helping us find somewhere that pets would be accepted. This was not easy . The inventory was was accurate and provided promptly. It took a ...
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Comment on agent fees
I dont know enough to compare. They seemed standard. There were no hidden surprises.
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“The premises we were shown round were in good condition ......”

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May 24,2017
Minithumbup
By: 'Colin'
May 24,2017
0 people found
this helpful
The premises we were shown round were in good condition especially considering they were still occupied. On moving in everywhere had been thoroughly cleaned and we were able to make full use of the accommodation immediately. It took a few days to sort out the ...
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Comment on agent fees
Not aware of others to compare.
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By: Louise Passfield
Jun 13, 2017
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Thank you for taking the time to leave feedback, it is very much appreciated. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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