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    Joe Tustin
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Properties for rent
Jun 12,2017
Minithumbup
By: 'Dave'
Jun 12,2017
0 people found
this helpful
Really good agency. They are attentive and responsive to providing a great service. Proactive finding new tenants, and great when sorting out maintenance issues for existing tenants....
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Comment on agent fees
For the work they do, I think the fees are acceptable
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By: Louise Passfield
Jun 13, 2017
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Thank you for taking the time to leave feedback, it is very much appreciated. ...
May 30,2017
Minithumbup
By: 'Alix'
May 30,2017
0 people found
this helpful
Samantha was helpful and always responded to any questions quickly. She was accurate in describing the condition of the house and helping us find somewhere that pets would be accepted. This was not easy . The inventory was was accurate and provided promptly. It took a while to sort out the utlities but this was because it was a new property for them and i was not knowledgeable coming from overseas....
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Comment on agent fees
I dont know enough to compare. They seemed standard. There were no hidden surprises.
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May 24,2017
Minithumbup
Samantha Cassels
By: 'Colin Fisher'
May 24,2017
0 people found
this helpful
The premises we were shown round were in good condition especially considering they were still occupied. On moving in everywhere had been thoroughly cleaned and we were able to make full use of the accommodation immediately. It took a few days to sort out the heating and water controls and a small water leak was attended to very quickly, so we are happily esconsed for a few months whilst we await completion of our new build in Woodstock....
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Comment on agent fees
Not aware of others to compare.
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By: Louise Passfield
Jun 13, 2017
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Thank you for taking the time to leave feedback, it is very much appreciated. ...
May 23,2017
Minithumbup
Samantha Cassels
By: 'R'
May 23,2017
0 people found
this helpful
Everyone we spoke with was lovely and extremely helpful, and our rental was processed as quickly as possible. Thank you!...
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By: Louise Passfield
Jun 13, 2017
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Thank you for taking the time to leave feedback, it is very much appreciated. ...
May 22,2017
Minithumbup
Jess Wulff
By: 'EH'
May 22,2017
0 people found
this helpful
As a tenant, very happy with the service from Jess and everyone else at Breckon & Breckon. The check in procedure was professional and efficient, and all issues have been dealt with seriously and promptly....
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By: Louise Passfield
Jun 13, 2017
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Thank you for taking the time to leave feedback, it is very much appreciated. ...
May 21,2017
Minithumbup
Ben Coates
Liz Nuttell
By: 'Concierge Lifestyle'
May 21,2017
0 people found
this helpful
What can I say other than WOW! I have been renting with Breckon for almost 7 years now, I never need for anything. They offer the highest level of service and 5 star standards on all aspects of there procedures. I have built a strong relationship throughout the years renting from them. Any problems which I have had have been dealt with quickly and efficiently, usually in the same day. Thank you Team Breckon for making it so enjoyable renting with you over my time in Beautiful Oxford....
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Comment on agent fees
Well what can I say, no one likes paying fees, however its a small price to pay for such attentive service.
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By: Louise Passfield
Jun 13, 2017
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Thank you for taking the time to leave feedback, it is very much appreciated. ...
May 19,2017
Minithumbup
Jessica Wulff
By: 'John'
May 19,2017
0 people found
this helpful
Writing as a landlord, Jessica Wulff at Breckons, has been very good. Honest and helpful. Jess tries to keep a good balance between the landlord and the tenant. Used Breckons now for 7 years and mostly they have been good. Some of the tenants in that time have been very difficult. The accounts are handled promptly and most problems get solved quickly. Things always go wrong in houses and can need some patience. Trust, in all parties, is important. I can understand tenants frustrations at times, ...
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May 19,2017
Minithumbup
Jess Wulff
By: 'Vikki'
May 19,2017
0 people found
this helpful
I can highly recommend breckon & breckon on our experience so far. We have recently moved into our new house and have been impressed with the service recieved. In particular Jess has been extremely helpful in quickly sorting some initial small issues we had. As a team they are efficient, polite and friendly yet incredibly professional. I would highly recommend....
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By: Louise Passfield
Jun 13, 2017
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Thank you for taking the time to leave feedback, it is very much appreciated. ...
Apr 11,2017
Minithumbup
By: 'Investor CJM'
Apr 11,2017
1 people found
this helpful
Elizabeth Nuttall @ Breckon & Breckon - Amazing !! Took photo's, market appraisal completed, placed adverts, found acceptable tenants, took out references, produced & completed contracts, extracted deposits & rent,, moved tenants in - Seamless & all within just 7 days - I have used them for 10 years & they always outshine there competition. Highly recommended....
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Comment on agent fees
ok
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By: Greg Barne
Apr 12, 2017
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Thank you so much for your review which is much appreciated. ...
Mar 23,2017
Minithumbup
By: 'zig'
Mar 23,2017
0 people found
this helpful
Been renting with them for a few years, they have been communicative but low-fuss, issues have been dealt with promptly. No problems at all...
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Comment on agent fees
Better than others in oxford
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By: Amy Powell
Mar 23, 2017
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Thank you for your comments, our business is built of trust and recommendations so thank you for taking the time to express your thoughts! ...
Feb 11,2017
Minithumbdown
By: 'Lily'
Feb 11,2017
1 people found
this helpful
Badly run and totally lacking in transparency and integrity. . Never got a breakdown of the fees they tried to charge us on departure. Arrived to a dirty flat and yet on departure they tried to charge us for a professional cleaning despite it being in a better condition than found. They tied to rip us off on ' missing' items until challenged. No breakdown on so called damage. Staff slippery at best. Avoid if possible....
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Comment on agent fees
Rip off. They offered no service to us.
Was this helpful? Yes
Nov 24,2016
Minithumbdown
By: 'Dis A. Pointed'
Nov 24,2016
2 people found
this helpful
Thank god that letting fees have been banned by the government. My experience renting with Breckon and Breckon was really awful and I just felt the whole thing was aimed at pleasing the owners and abusing the tenants (despite the fact that we were also paying customers). If you rent with B&B (sometimes you can't pick the agents and just have to go where you can, I realise that), then use your inventory as a bible and make sure they record every scratch and scrape when you move in. Becaus...
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Comment on agent fees
I felt I received absolutely nothing in exchange for the agent fees I paid. In no other walk of life does a paying customer or client get treated like this and I hate to think what tenants will receive from Breckon and Breckon once fees are banned.
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Nov 02,2016
Minithumbdown
By: 'JGrant'
Nov 02,2016
2 people found
this helpful
I left my flat in perfect condition. They are now trying to charge me 327pounds for cleaning etc. Also they are charging me checkout fees which is invalid as I was not present and have signed nothing to accept the checkout. I agree with the reviews that say everyone is friendly when you move in. I had to get in touch to tell them my contract was ending and about the checkout. Very rarely do they answer emails. I have lodged a dispute at TDS for unreasonable and unjustifiable demands for money fr...
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Comment on agent fees
Normal for moving in
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By: Greg Barnes
Nov 03, 2016
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We understand your frustration, however we have followed the correct procedure and the matter is now with the TDS. We will naturally abide by their decision. ...
Aug 08,2016
Minithumbdown
By: 'Lisa Agathon'
Aug 08,2016
3 people found
this helpful
When you are about to rent from them, they are great and always keep good communication and are friendly. However, when you are about to leave they are HORRIBLE! They are demanding, always asking for a certain price and like the other house mates, they hardly give you back your deposit in whole. Would never recommend them ever....
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By: Greg Barnes
Aug 25, 2016
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I would be most grateful if you would contact me regarding your review as we do not have a record of you or of any issues. Customer feedback is very important to us and we would obviously like to investigate the matter further. My email address is greg@breckon.co.uk ...
Dec 12,2015
Minithumbup
Joe Tustin
Lucy
By: 'Dawn'
Dec 12,2015
2 people found
this helpful
Being a frequent buyer and seller of properties in Oxfordshire over the years I have dealt with many of the high street estate agents with varying degrees of satisfaction however I have to say the Summertown office are in a completely different league! Joe Tustin and his team were totally amazing and certainly went the extra mile to ensure they chain stayed intact. Even though we were on an extremely tight deadline Joe went out of his way to keep chasing the solicitors and nothing seemed to much...
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Jun 08,2015
Minithumbdown
By: 'Gabriella'
Jun 08,2015
2 people found
this helpful
Breckon and Breckon lettings is absolutely the most horrible, money greedy and unprofessional agency that I have ever come across. Having let a 1025 PCM flat in the heart of Oxford from them is something I will always regret. Hot water does not run in the flat for more than 20 min, making it absolutely impossible for 2 people to shower and do the dishes all in one day! This is something the agency did not state prior to me moving in and something they later stated could not be fixed. This flat w...
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What agent could do to change your mind?
I have to pay for a light bulb to be changed, for the cleaning and for the rent between me moving out and the next people moving in and maybe all this wouldnt be too bad if it wasnt for the fact that I already paid 1250 pounds!
Attached Files
Comment on agent fees
I have to pay for a light bulb to be changed, for the cleaning and for the rent between me moving out and the next people moving in and maybe all this wouldnt be too bad if it wasnt for the fact that I already paid 1250 pounds!
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Dec 10,2014
Minithumbdown
By: 'substantially poorer'
Dec 10,2014
5 people found
this helpful
The company claim to use an impartial inventory assessor but in fact they use a single individual who is very friendly with Breckon and always finds some excuse to take your money. If you use this letting agency do not expect to get your deposit back!...
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Last updated at 5:23 PM 17/02/2016 by Lucy Kirby

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Last updated at 5:23 PM 17/02/2016 by Lucy Kirby

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