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    Joe Tustin
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Nov 24,2016
Minithumbdown
By:
Nov 24,2016
1 people found
this helpful
Thank god that letting fees have been banned by the government. My experience renting with Breckon and Breckon was really awful and I just felt the whole thing was aimed at pleasing the owners and abusing the tenants (despite the fact that we were also paying customers). If you rent with B&B (sometimes you can't pick the agents and just have to go where you can, I realise that), then use your inventory as a bible and make sure they record every scratch and scrape when you move in. Because ...
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Comment on agent fees
I felt I received absolutely nothing in exchange for the agent fees I paid. In no other walk of life does a paying customer or client get treated like this and I hate to think what tenants will receive from Breckon and Breckon once fees are banned.
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Nov 20,2016
Minithumbdown
By:
Nov 20,2016
0 people found
this helpful
Like the previous reviewers, I have had the most horrible experience with Breckon and Breckon concerning the retention of the deposit. It seemed that some significant charges were fabricated and others simply unfair. When challenged two areas were reduced on the basis of being 'let off ' or as a gesture of goodwill. (Supposedly Missing items and cleaning,) This was not what I wanted! I simply wanted an open, honest and transparent statement fairly showing what, if anything, we owed. Despite ask...
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Comment on agent fees
Extortionate but like most others in Oxford.
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By: Dorothy
Nov 30, 2016
View all comments (3)
I asked for invoices but did not receive them despite what you say. You did not investigate! You did not recognise or apologise for any mistakes - you simply passed on the charges for your bad management on to the poor landlady. B&B have problems that are endemic through all aspects of the letting department and you Seem content with that.....
Nov 02,2016
Minithumbdown
By:
Nov 02,2016
1 people found
this helpful
I left my flat in perfect condition. They are now trying to charge me 327pounds for cleaning etc. Also they are charging me checkout fees which is invalid as I was not present and have signed nothing to accept the checkout. I agree with the reviews that say everyone is friendly when you move in. I had to get in touch to tell them my contract was ending and about the checkout. Very rarely do they answer emails. I have lodged a dispute at TDS for unreasonable and unjustifiable demands for money fr...
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Comment on agent fees
Normal for moving in
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By: Greg Barnes
Nov 03, 2016
View all comments (1)
We understand your frustration, however we have followed the correct procedure and the matter is now with the TDS. We will naturally abide by their decision.....
Aug 08,2016
Minithumbdown
By:
Aug 08,2016
2 people found
this helpful
When you are about to rent from them, they are great and always keep good communication and are friendly. However, when you are about to leave they are HORRIBLE! They are demanding, always asking for a certain price and like the other house mates, they hardly give you back your deposit in whole. Would never recommend them ever....
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By: Greg Barnes
Aug 25, 2016
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I would be most grateful if you would contact me regarding your review as we do not have a record of you or of any issues. Customer feedback is very important to us and we would obviously like to investigate the matter further. My email address is greg@breckon.co.uk....
Dec 12,2015
Minithumbup
By:
Dec 12,2015
1 people found
this helpful
Being a frequent buyer and seller of properties in Oxfordshire over the years I have dealt with many of the high street estate agents with varying degrees of satisfaction however I have to say the Summertown office are in a completely different league! Joe Tustin and his team were totally amazing and certainly went the extra mile to ensure they chain stayed intact. Even though we were on an extremely tight deadline Joe went out of his way to keep chasing the solicitors and nothing seemed to much...
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Jun 08,2015
Minithumbdown
By:
Jun 08,2015
1 people found
this helpful
Breckon and Breckon lettings is absolutely the most horrible, money greedy and unprofessional agency that I have ever come across. Having let a 1025 PCM flat in the heart of Oxford from them is something I will always regret. Hot water does not run in the flat for more than 20 min, making it absolutely impossible for 2 people to shower and do the dishes all in one day! This is something the agency did not state prior to me moving in and something they later stated could not be fixed. This flat w...
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What agent could do to change your mind?
I have to pay for a light bulb to be changed, for the cleaning and for the rent between me moving out and the next people moving in and maybe all this wouldnt be too bad if it wasnt for the fact that I already paid 1250 pounds!
Comment on agent fees
I have to pay for a light bulb to be changed, for the cleaning and for the rent between me moving out and the next people moving in and maybe all this wouldnt be too bad if it wasnt for the fact that I already paid 1250 pounds!
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Dec 10,2014
Minithumbdown
By:
Dec 10,2014
4 people found
this helpful
The company claim to use an impartial inventory assessor but in fact they use a single individual who is very friendly with Breckon and always finds some excuse to take your money. If you use this letting agency do not expect to get your deposit back!...
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Agent Fees

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Last updated at 5:23 PM 17/02/2016 by Lucy Kirby

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Last updated at 5:23 PM 17/02/2016 by Lucy Kirby

Awards won by Breckon & Breckon

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Firm rankings



Asset Management
8 St Aldates, Oxford OX1 1BS
(0)
City Centre Lettings
13 Beaumont Street, Oxford OX1 2LP
(5)
City Centre Sales
118 High Street, Oxford OX1 4BX
(0)
show all branches (8)
Headington
109 London Road, Headington OX3 9HZ
(1)
Office 1
3 High Street, Abingdon OX14 5BB
(0)
Summertown
274 Banbury Road, Summertown OX2 7DY
(1)
Witney
21 Corn Street, Witney OX28 6DB
(0)
Woodstock
34 High Street, Woodstock OX20 1TG
(0)

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