“I had the misfortune of dealing with these pe......”
1 Star Review
Dec 29,2023
By:
'A. Mug'
Dec 29,2023
Branch: Whitley Bay, 220 Parkview
Services: Property Management
Would you recommend?: No
Postcode: NE26
Branch: Whitley Bay, 220 Parkview
Property Management
Postcode: NE26
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I had the misfortune of dealing with these people for several years. They are a so called block mansgemtntb company. They are very slow in responding to problems with building. They often don’t even reply to phone calls or e mails. Arrears appears for £2500 ...
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“O stars for this company Pay a service charg......”
1 Star Review
Dec 02,2023
By:
'Ian'
Dec 02,2023
Branch: Whitley Bay, 220 Parkview
Services: They manage our building
Would you recommend?: No
Postcode: SR6
Branch: Whitley Bay, 220 Parkview
They manage our building
Postcode: SR6
0
people found
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O stars for this company
Pay a service charge which includes building insurance but now they want it all upfront as well as increasing the service charge due to inept planning.
Work required always done late with no updates
Over to you Shaun Brannen if ...
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“Do not use this shambles of a company. Staff ......”
1 Star Review
Sep 21,2023
By:
'Shaun'
Sep 21,2023
Branch: Whitley Bay, 220 Parkview
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NE30
Branch: Whitley Bay, 220 Parkview
Lettings (as a Tenant)
Postcode: NE30
0
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Do not use this shambles of a company. Staff are rude on the phone and they take weeks to help you with your problem...
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“I would have given no stars if given the opti......”
1 Star Review
Aug 17,2023
By:
'Steph'
Aug 17,2023
Branch: Whitley Bay, 220 Parkview
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: No
Postcode: NE3
Branch: Whitley Bay, 220 Parkview
Lettings (as a Tenant)
Rent PCM: £800
Postcode: NE3
0
people found
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I would have given no stars if given the option. Terrible letting agent. Slow to respond to all serious maintenance complaints. Failed to process the correct refund upon end of tenancy agreement. The lady we dealt with, Barbara, claimed that we were only owed one ...
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1 Star Review
Oct 26,2022
By:
'Unhappy'
Oct 26,2022
Branch: Whitley Bay, 220 Parkview
Services: Lettings (as a Tenant)
Rent PCM: £535
Would you recommend?: No
Postcode: NE21
Branch: Whitley Bay, 220 Parkview
Lettings (as a Tenant)
Rent PCM: £535
Postcode: NE21
1
people found
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They can rarely take phone calls, you always have to leave a message after the tone.. and the lack of communication between themselves is terrible.
(I'm not sure whether the rental price I'm entering is accurate, but it is thereabouts; and the rent is always ...
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1
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“I have been working with Liam Bradshaw regard......”
5 Star Review
Sep 07,2022
By:
'Gail Mullen'
Sep 07,2022
Branch: Whitley Bay, 220 Parkview
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: Yes
Postcode: NE30
Branch: Whitley Bay, 220 Parkview
Lettings (as a Tenant)
Rent PCM: £750
Postcode: NE30
0
people found
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I have been working with Liam Bradshaw regarding a rental property which I am moving into this week . Liam has been really professional and supportive especially when explaining the Goodlord process to me he also contacted me to wish me good luck in my own ...
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“Completely incompetent, rude staff, apart from Lucy was polite and ......”
1 Star Review
Sep 02,2022
By:
'Sarah'
Sep 02,2022
Branch: Whitley Bay, 220 Parkview
Services: Sales (as a Buyer)
Sold price: £648000
Would you recommend?: No
Postcode: NE26
Branch: Whitley Bay, 220 Parkview
Sales (as a Buyer)
Sold price: £648000
Postcode: NE26
3
people found
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Completely incompetent, rude staff, apart from Lucy was polite and professional.
Rarely answer the phone, phone lines often down, poor response to emails. No correspondence leading up to exchange and completion. Avoid at all costs...
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“Brannen act as the property managers for the ......”
2 Star Review
Sep 01,2022
By:
'Chris'
Sep 01,2022
Branch: Whitley Bay, 220 Parkview
Services: Property Management
Would you recommend?: No
Postcode: NE1
Branch: Whitley Bay, 220 Parkview
Property Management
Postcode: NE1
4
people found
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Brannen act as the property managers for the freehold that controls my apartment. They have been in charge for 18 months and have allowed all maintenance issues to drag on indefinitely. There is serious water damage to the property that has not been maintained; a broken ...
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4 Star Review
Aug 22,2022
By:
'Clare'
Aug 22,2022
Branch: Tynemouth, 11 Front Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: NE26
Branch: Tynemouth, 11 Front Street
Sales (as a Vendor)
Postcode: NE26
0
people found
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I recently sold a property using Brannen and Partners and their part in the whole process was very good. The were very professional and sympathetic to our situation from the start and they kept in touch to helpfully encourage the process along. Would definitely use ...
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“Rental team are absolutely awful.Had issues......”
1 Star Review
Sep 18,2021
By:
'Frustrated tenant'
Sep 18,2021
Branch: Whitley Bay, 220 Parkview
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NE26
Branch: Whitley Bay, 220 Parkview
Lettings (as a Tenant)
Postcode: NE26
2
people found
this helpful
Rental team are absolutely awful.
Had issues with the property for multiple years now.
Mould, broken fixtures, central heating system that doesn't work, multiple windows that leak during heavy rain.
Never a response when asking about these issues. Instant response when it comes to anything ...
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“Shocking company, stay away!...”
1 Star Review
Sep 06,2021
By:
'Omar'
Sep 06,2021
Branch: Tynemouth, 11 Front Street
Services: Lettings (as a Tenant)
Rent PCM: £400
Would you recommend?: No
Postcode: NE2
Branch: Tynemouth, 11 Front Street
Lettings (as a Tenant)
Rent PCM: £400
Postcode: NE2
1
people found
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Absolutely shocking service, I have had the misfortune of dealing with Brannens as they manage a building that I am currently renting a flat in. The staff are rude and take months to answer emails, when they do answer it is unhelpful and often doesn’...
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“The management team is horrible and extremely......”
1 Star Review
Aug 27,2021
By:
'Cheuk'
Aug 27,2021
Branch: Tynemouth, 11 Front Street
Services: Property Management
Rent PCM: £520
Would you recommend?: No
Postcode: NE1
Branch: Tynemouth, 11 Front Street
Property Management
Rent PCM: £520
Postcode: NE1
0
people found
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The management team is horrible and extremely irresponsible. Even after multiple emails and phone calls repairs were still not being conducted. Very slow responding time. The efficiency is also disappointing. with inquiries often takes weeks for a response and most other time you wont even ...
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“I have just completed a sale and purchase wit......”
5 Star Review
Jul 30,2021
By:
'Elizabeth Donohue'
Jul 30,2021
Branch: Tynemouth, 11 Front Street
Services: Sales (as a Vendor)
Sold price: £105000
Would you recommend?: Yes
Postcode: NE29
Branch: Tynemouth, 11 Front Street
Sales (as a Vendor)
Sold price: £105000
Postcode: NE29
2
people found
this helpful
I have just completed a sale and purchase with Brannen and Partners and found them to be very professional courteous and friendly. They contacted the solicitors involved regularly to see how things were progressing and always telephoned to let me know. Ten out of ten ...
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“Utterly Inept Crooks...”
1 Star Review
Jul 22,2021
By:
'Chumble'
Jul 22,2021
Branch: Whitley Bay, 220 Parkview
Services: Property Management
Would you recommend?: No
Postcode: NE25
Branch: Whitley Bay, 220 Parkview
Property Management
Postcode: NE25
3
people found
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Management company for our property. Inept doesn't do them justice. Despite numerous requests for meetings, the last AGM was held 6 years ago and service charges are put up each year without any consultation with residents. Nothing more than money grabbers. Avoid at all costs....
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“Don't know how to do their jobs and rude...”
1 Star Review
Apr 12,2021
By:
'Lolly'
Apr 12,2021
Branch: Whitley Bay, 220 Parkview
Services: Lettings (Prospective customer)
Rent PCM: £600
Would you recommend?: No
Postcode: NE25
Branch: Whitley Bay, 220 Parkview
Lettings (Prospective customer)
Rent PCM: £600
Postcode: NE25
1
people found
this helpful
I have dealt with them twice and had bad experiences. Called up to view a property and they said it was a 3 week waiting list to view it and never got back to me. The second was when we viewed a property and put an ...
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“Disgusting, greedy and lacking empathy. Beware....”
1 Star Review
Dec 02,2020
By:
'Christopher'
Dec 02,2020
Branch: Whitley Bay, 220 Parkview
Services: They manage our estate
Would you recommend?: No
Postcode: NE25
Branch: Whitley Bay, 220 Parkview
They manage our estate
Postcode: NE25
2
people found
this helpful
Our ongoing issue with this appalling company continues. Despite paying increased sums to clear service charge arrears, they are now threatening us with legal action. We recently paid £200 and they are now demanding a further £600 in 7 days. The arrears occured when work was done on ...
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“I have had the frustration of dealing with Br......”
1 Star Review
Apr 29,2020
By:
'Flat'
Apr 29,2020
Branch: Whitley Bay, 220 Parkview
Services: They manage our building
Would you recommend?: No
Postcode: NE2
Branch: Whitley Bay, 220 Parkview
They manage our building
Postcode: NE2
7
people found
this helpful
I have had the frustration of dealing with Brannen & Partners as the "management company" for five years now as they manage the building I live in. During this time I have experienced repeatedly most of the issues the other one star reviewers have left. The ...
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7
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“This company is atrocious. I can only say be......”
1 Star Review
Feb 03,2020
By:
'Matty'
Feb 03,2020
Branch: Whitley Bay, 220 Parkview
Services: They manage our estate
Rent PCM: £600
Would you recommend?: No
Postcode: NE8
Branch: Whitley Bay, 220 Parkview
They manage our estate
Rent PCM: £600
Postcode: NE8
4
people found
this helpful
This company is atrocious. I can only say be prepared for a rough ride especially if you are in the Staithes Dunston Gateshead. I was taken to court for service charges both cases were lost by them. They are trying it on again. When will ...
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4
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“I have been renting a property with this lett......”
1 Star Review
Dec 15,2019
By:
'Laura'
Dec 15,2019
Branch: Whitley Bay, 220 Parkview
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NE30
Branch: Whitley Bay, 220 Parkview
Lettings (as a Tenant)
Postcode: NE30
4
people found
this helpful
I have been renting a property with this letting agency for around 6 months. Initially they did not take my first months rent despite me setting this up prior to moving in. When contacting the agency about this a very rude and disgusting woman advised me ...
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4
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“Couldn’t leave a zero star review so I’d to p......”
1 Star Review
Nov 07,2019
By:
'Christopher'
Nov 07,2019
Branch: Whitley Bay, 220 Parkview
Services: They manage our building
Would you recommend?: No
Postcode: NE25
Branch: Whitley Bay, 220 Parkview
They manage our building
Postcode: NE25
3
people found
this helpful
Couldn’t leave a zero star review so I’d to put one. Despite trouble in our block from residents below including violence, threats to residents, massive anti social behaviour and generally living in misery, Brannen have done nothing to help us. We as residents, ...
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3
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“Excellent service from start to finish...”
5 Star Review
Sep 10,2019
By:
'Heather'
Sep 10,2019
Branch: Tynemouth, 11 Front Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NE25
Branch: Tynemouth, 11 Front Street
Sales (as a Vendor)
Postcode: NE25
0
people found
this helpful
We recently sold our house with Brannen & partners and I could not praise their service enough from the valuation with lucie to the sale of the house the staff lucie polly Kendal & team went above and beyond to make this stressful time run smoothly I ...
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Comment on agent fees
I think the fees were very good
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“Brannan and partners are the managing agent for my property. ......”
1 Star Review
Feb 07,2018
By:
'Matty'
Feb 07,2018
Branch: Whitley Bay, 220 Parkview
Services: They manage our estate
Would you recommend?: No
Postcode: NE8
Branch: Whitley Bay, 220 Parkview
They manage our estate
Postcode: NE8
7
people found
this helpful
Brannan and partners are the managing agent for my property. They have invoiced me my annual service charge but i don't know what i am paying for. I have asked them umpteen times to send me itemised breakdown of the annual charge, they keep avoiding ...
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Comment on agent fees
Definitely bad. They don't even break the charges down
7
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“Consistently awful. I'll never use them again. They were marketing ......”
1 Star Review
Mar 03,2017
By:
'Ex'
Mar 03,2017
Branch: Whitley Bay, 220 Parkview
Services: Lettings (as a Landlord)
Rent PCM: £600
Would you recommend?: No
Postcode: NE25
Branch: Whitley Bay, 220 Parkview
Lettings (as a Landlord)
Rent PCM: £600
Postcode: NE25
8
people found
this helpful
Consistently awful. I'll never use them again. They were marketing my property but it wasn't getting any viewings so I asked 2 people to mystery shop them and ask for a viewing at a) my property specifically and b) a property with the description, location and ...
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Comment on agent fees
Average
8
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“Terrible... Don't clean the properties before they rent them out ......”
1 Star Review
Feb 28,2017
By:
'Hate'
Feb 28,2017
Branch: Whitley Bay, 220 Parkview
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NE26
Branch: Whitley Bay, 220 Parkview
Lettings (as a Tenant)
Postcode: NE26
3
people found
this helpful
Terrible... Don't clean the properties before they rent them out or anything.... Work that should of been done like checking to see if boiler works doesn't get checked if you want a tenancy with nothing but problems with no solutions go with brannens and partners...
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Comment on agent fees
Bad especially as theyve done nothing
3
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“Jacqui kept us updated through the process and l found ......”
5 Star Review
Jan 14,2016
By:
'Steven'
Jan 14,2016
Branch: Whitley Bay, 220 Parkview
Services: Lettings (as a Tenant)
Rent PCM: £795
Would you recommend?: Yes
Postcode: NE27
Branch: Whitley Bay, 220 Parkview
Lettings (as a Tenant)
Rent PCM: £795
Postcode: NE27
1
people found
this helpful
Jacqui kept us updated through the process and l found her to be very professional with a thorough understanding of the requirements needed to let a property in the UK....
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Comment on agent fees
Good, unlike other agents that charge 60% of the first months rent. Brannen & Partners offer the best prices l have seen.
1
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“My partner and I have rented a property for the ......”
2 Star Review
Jan 13,2016
By:
'Becca'
Jan 13,2016
Branch: Whitley Bay, 220 Parkview
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NE26
Branch: Whitley Bay, 220 Parkview
Lettings (as a Tenant)
Postcode: NE26
3
people found
this helpful
My partner and I have rented a property for the last two years. The staff at the Park View office are just awful to deal with and I use the word deal loosely. They do not seem to understand the words customer and loosely. On ...
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What agent could do to change your mind?
Fair, but not in cash.
Attached Filesnbsp;
Comment on agent fees
Fair, but not in cash.
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“My partner and I recently moved into a property which ......”
2 Star Review
Jan 03,2016
By:
'sofi'
Jan 03,2016
Branch: Whitley Bay, 220 Parkview
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: No
Postcode: NE27
Branch: Whitley Bay, 220 Parkview
Lettings (as a Tenant)
Rent PCM: £450
Postcode: NE27
3
people found
this helpful
My partner and I recently moved into a property which we rented from Brannen and Partners.
Despite telling Sam Winters I was 6 months pregnant and that there were repairs that needed to be made I was ignored. His mode of contact was to send one ...
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Comment on agent fees
agents fees were stated at the start.... but they haven't carried out their part of the contract
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“The purchase of this property was a fairly lengthy process ......”
5 Star Review
Sep 02,2015
By:
'Mr'
Sep 02,2015
Branch: Tynemouth, 11 Front Street
Services: Sales (as a Buyer)
Sold price: £383000
Would you recommend?: Yes
Postcode: NE30
Branch: Tynemouth, 11 Front Street
Sales (as a Buyer)
Sold price: £383000
Postcode: NE30
1
people found
this helpful
The purchase of this property was a fairly lengthy process as there were several issues to be resolved. Abigail and her colleagues were extremely helpful throughout the purchase, communicating effectively with us and the vendors. This helped everything to run smoothly. She was always approachable, ...
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“Myself and my partner moved into a property by advertised ......”
1 Star Review
Aug 26,2015
By:
'Unsatisfied'
Aug 26,2015
Branch: Whitley Bay, 220 Parkview
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NE2
Branch: Whitley Bay, 220 Parkview
Lettings (as a Tenant)
Postcode: NE2
3
people found
this helpful
Myself and my partner moved into a property by advertised by themselves. Despite not having anything to do with the actual property and putting us directly in touch with the landlord they charged us nearly £300 in fees. I've no idea what these fees were for ...
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3
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“Abi was courteous and understanding through numerous drawn out processes ......”
4 Star Review
Aug 05,2015
By:
'Jeff'
Aug 05,2015
Branch: Tynemouth, 11 Front Street
Services: Sales (as a Buyer)
Sold price: £375000
Would you recommend?: Yes
Postcode: NE30
Branch: Tynemouth, 11 Front Street
Sales (as a Buyer)
Sold price: £375000
Postcode: NE30
1
people found
this helpful
Abi was courteous and understanding through numerous drawn out processes beyond her control. She was there when required and did not hassle otherwise....
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