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    Catherine Braithwait
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    Stuart Wigg
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    Rui Santos
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    Alan Elliott
BRAITHWAIT Independent Estate Agents is the most talked about agency in the area and The Braithwaite name has been associated since 1808 when the Braithwaite family, lived for many years at the Old Manor House on Westbourne Green, whose grounds covered all of what is now Sutherland Avenue up to the Harrow Road.
We are a growing business ready to help and have exciting new ideas whether you are buying, selling, letting or renting. From our boutique office located in the heart of Maida Vale / Lit
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44 Formosa Street
London
Greater London
W9 2JP
0207 289 8889

 
Website not available Properties for sale
Properties for rent
Nov 22,2017
Minithumbup
Rui Santos
By: 'Marta'
Nov 22,2017
0 people found
this helpful
We were delighted to have found Rui at Braithwait Estate Agents as we were looking for a new home in Maida Vale after moving from Canada. We received a first class service; Rui was professional, took the time to understand what suited us best, and saved us time with his deep understanding of the area. Thanks again Rui!!...
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Nov 15,2017
Minithumbup
Rui Santos
By: 'Athena'
Nov 15,2017
1 people found
this helpful
My review goes solely for Rui Santos as he really was exceptional. I appreciate he represents Braithwait and is definitely a good working employer/agency to keep someone like Rui, but he definitely made our house search quicker, easier and on scope of everything we were looking for. After an initial viewing we did at a property which we chose out of desperation, he saw our distress, asked us exactly what we were looking for in terms of budget, location, quality and found us a perfect match. This...
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Oct 10,2017
Minithumbup
Rui Santos
By: 'IS'
Oct 10,2017
1 people found
this helpful
Excellent service and support. Very friendly and efficient, provided help and advice for every question asked. Rui is an excellent agent and person...
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Comment on agent fees
Agent fees are one of the lowest in London
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Oct 05,2017
Minithumbup
Rui Santos
By: 'Elin & Hanna'
Oct 05,2017
1 people found
this helpful
We are beyond happy with Rui and the excellent service that he provided us with. From previous experience with real estate agents Rui has been outstanding and very responsive to our requests. He has done way more for us than what we could ever expect - from the initial contact with him until the end result. We truly recommend him....
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Comment on agent fees
Good and reasonable fees.
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Oct 02,2017
Minithumbup
Rui Santos
By: 'MR PHILLIPS'
Oct 02,2017
1 people found
this helpful
Rui is a very approachable agent with a good knowledge of the market. Any issues that arose during the process were efficiently resolved in a professional and friendly manner, he has made the process stress free. I would definitely recommend Rui to future customers....
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Oct 02,2017
Minithumbup
Rui Santos
By: 'MR PHILLIPS'
Oct 02,2017
0 people found
this helpful
Rui is a very approachable agent with a good knowledge of the market. Any issues that arose during the process were efficiently resolved in a professional and friendly manner, he has made the process stress free. I would definitely recommend Rui to future customers....
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Aug 31,2017
Minithumbup
Rui Santos
By: 'GCAug2017'
Aug 31,2017
0 people found
this helpful
Staff very helpful and professional. It took really just a few days to have everything sorted. I would highly recommend them...
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Comment on agent fees
Having moved to the UK very recently I believe they are standard
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Aug 29,2017
Minithumbup
Rui Santos
Catherine Braithwait
By: 'Robin Hall'
Aug 29,2017
0 people found
this helpful
Rui was fantastic. I was kept informed and well advised but at the same time I barely had to lift a finger. Rui is a rare breed of consultative and direct. I trust his opinion. Catherine was hugely supportive and gave me access to any technical support I needed throughout....
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Comment on agent fees
very fair.
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Aug 23,2017
Minithumbup
Rui Santos
By: 'Hannah and Charlie'
Aug 23,2017
0 people found
this helpful
Rui Santos was our agent for the purchase of our one-bedroom flat in Little Venice, W2. He was very friendly and reliable and suggested to us some excellent ideas for improving the property. When the sale stalled because our vendor's purchase fell through, Rui helped make sure it all went through before our mortgage offer expired....
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Aug 19,2017
Minithumbup
Rui Santos
By: 'Daphne'
Aug 19,2017
0 people found
this helpful
Rui was very kind and helpful. I moved to London from France and it was the first time I rented a flat in the UK. He listened, answered all my questions and gave me some key advice. I'm very grateful ! Would highly recommend Braithwait! Thanks a lot!...
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Aug 16,2017
Minithumbup
Rui Santos
By: 'Anthony Ahr'
Aug 16,2017
0 people found
this helpful
We strongly recommend this real estate agent. We have just moved from Switzerland to London and Rui Santos was very helpful in order to facilitate our arrival and to make sure we receive all necessary information and even more. He gave us a lot of advices and was also a very good link between us and the landlord....
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Comment on agent fees
We made 5 Moves in 4 different countries during the last 10 years and the service delivered by Rui Santos was clearly the best one.
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Aug 07,2017
Minithumbup
Rui Santos
By: 'A & D Braviner'
Aug 07,2017
1 people found
this helpful
Rui has proved to be an excellent agent for our flat in Sutherland Avenue. He has real local knowledge which is invaluable for promoting our flat, especially to overseas clients who have been our main tenants. Rui handles issues quickly and professionally and really goes 'the extra mile', for example when our building had no gas for over two weeks Rui kept in constant contact with us and our tenant even offering her an alternative place to take a hot shower, the tenant has extended her contract ...
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Comment on agent fees
The fees seem reasonable for the level of service
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Aug 05,2017
Minithumbup
Rui Santos
By: 'Ljiljana'
Aug 05,2017
0 people found
this helpful
Very perfesional and efficient agent! Nice and pleasant guy as well. Any lettings issues helped to sort out i.e. Wifi and heating. More than happy with the service provided....
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Comment on agent fees
Good
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May 03,2017
Minithumbup
By: 'MJ'
May 03,2017
0 people found
this helpful
Thomas was very helpful with the purchase of our new home. What especially came through was his fairness in mediating the sale and his cool head in the ever stressful London property market. This was really reassuring with the finer points and sometimes trickier bumps along the way. Win-win for us and the seller we would say. We are very happy with the experience and would highly recommend Thomas as an agent....
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Comment on agent fees
Unaware of fees
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Feb 01,2017
Minithumbup
By: 'Sara'
Feb 01,2017
1 people found
this helpful
Thomas helped us rent our flat and we were very happy with the service and efficiency he provided us. He was great....
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Jan 11,2017
Minithumbup
By: 'Ray'
Jan 11,2017
0 people found
this helpful
very helpful service and he has found us a delightful couple as tenants for our property; we are very pleased with his endeavours....
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Comment on agent fees
Normal.
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Oct 26,2016
Minithumbup
Rui Santos
By: 'Ioanna&Stefi'
Oct 26,2016
5 people found
this helpful
Rui and Luke were very helpful this summer that we were looking to rent a flat in London. We have both used other estate agencies in the past and Braithwait was by far the most helpful! We really appreciate that both Rui and Luke are honest, approachable and friendly as well as the fact that they are always willing to go above and beyond to help us resolve any issues we are facing with the flat. We have no hesitation to recommend them for anyone looking for a flat in London!...
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Sep 30,2016
Minithumbup
By: 'Shane S'
Sep 30,2016
1 people found
this helpful
Thomas was extremely helpful in getting this done quickly. He was able to overcome a number of hurdles due to my unique situation as a newcomer to the UK. I would highly recommend the agency and Thomas in particular....
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Jul 18,2016
Minithumbup
By: 'Fotini'
Jul 18,2016
1 people found
this helpful
Thomas contacted me very quickly after my query for the listing and has been very helpful! I found my new apartment very quickly...
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Jul 13,2016
Minithumbup
By: 'K'
Jul 13,2016
1 people found
this helpful
Very friendly and helpful with great knowledge of the local market. Thomas has shown great properties fitting our serach criteria and has always been quick to reply to any questions. He kept me informed all along the process to find a perfect 1 bedroom in Maida Vale. I can only recommend him and his team....
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Feb 29,2016
Minithumbup
Stuart Wigg
By: 'Joe'
Feb 29,2016
0 people found
this helpful
Very helpful and kind. Dealt with things in a speedy manner as situation was urgent. Would definitely use again for next search...
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Comment on agent fees
Good
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Feb 13,2016
Minithumbup
By: 'Ray'
Feb 13,2016
2 people found
this helpful
To cut a long story short Braithwaite helped me to sell my 3 bed in St Johns Wood after my family had moved away. I actually came across them by accident but really glad I did. Ms Ronak clearly explained the sales process to me and pulled up recent sales prices. I agreed to go ahead and viewings started the same week, I left keys with them and received a lot of helpful feedback from each viewing. Less than a month later I had a cash offer of asking price. I couldn't recommend this agency more. T...
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Comment on agent fees
Fee's were below average compared to other agents I looked at. Overall all very good value for money.
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Feb 13,2016
Minithumbup
By: 'Richard'
Feb 13,2016
0 people found
this helpful
I bought a investment flat through Braithwait recently and I found them very easy and honest to deal with. I always felt informed all the way through the transaction and would definitely buy or sell through them again. All in all an unusually pleasant experience. Ronak was always extremely helpful and Thomas is a wonderful addition to the Braithwait team. Richard...
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Comment on agent fees
Fees n/a for me as I was the buyer
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Feb 12,2016
Minithumbup
By: 'Gina'
Feb 12,2016
1 people found
this helpful
I highly recommend this agent, their local knowledge of Maida Vale and surrounding areas is excellent. I have used all their services, including buying our first property, selling and letting and each experience has been flawless. They offer realistic pricing and have sold our property when another mainstream agent could not deliver due to unrealistic pricing. The personal touches are what makes the difference....
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Comment on agent fees
Very good.
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Mar 17,2014
Minithumbup
By: 'EW'
Mar 17,2014
1 people found
this helpful
I couldn\'t have been happier with the service provided by Braithwait in helping me find a new rental property. The Lettings Manager, Luke, went above and beyond in meeting my needs and exceeding my expectations. He was always available to answer any questions and I felt the service provided by him and his team to be personal and of a very high quality. I would highly recommend Braithwait....
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Dec 12,2013
Minithumbup
By: 'Fantastic!!!'
Dec 12,2013
2 people found
this helpful
I approached Braithwait to rent my flat in Maida Vale, from the outset Paul and his team where very professional, quick and quiet frankly I couldn\'t fault their service. The found a great tenant straight away, moved in with no fuss and no vacant period. I highly recommend them, great independent agency. Thanks again to Paul and Luke....
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Nov 26,2012
Minithumbdown
Stuart Wigg
By: '09'
Nov 26,2012
2 people found
this helpful
Deliberately provided mis-information from very first viewing through ardous buying proces and right up to completion. Unprofessional and frankly incompetent. Would not trust these people to sell me an ice cream, let alone a property. Have heard others in the area have had bad experiences too. Stay away - you\'ve been warned!...
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Aug 23,2012
Minithumbdown
By: 'BoycottBraithwait'
Aug 23,2012
4 people found
this helpful
Accepted our offer, insisted on a quick exchange, and then - once we had incurred survey, mortgage and legal fees - delayed on providing lease paperwork for 6 months, before re-marketing the property, only at a price that was 20% higher than previously agreed. The owners of Braithwait seem to think that because they developed, owned and represented this property, that somehow they can bully, cheat and swindle with impunity. Do not trust them, do not deal with them and do not bother entering in...
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By: BraithwaitManager
Nov 22, 2012
View all comments (1)
This case had some very specific circumstances to it which led to the aborted sale, and eventual remarketing. I completely understand the frustration and anger of the prospective buyer but we are not in business to cheat or swindle anyone. Trust is earned and we have obviously not earned it in here. Estate agency is a service sector industry. It is also a balancing act between ones client (usually the vendor) whose interests we are legally obliged to represent and the purchaser who will (usual ...
Oct 25,2011
Minithumbdown
By: 'Angry'
Oct 25,2011
3 people found
this helpful
I bought a rental investment from them, they refused to hand over the tenant's deposit, told our tenant they were still managing the property and we were evicting him, and it just so happened they had an ideal flat for him. Their maintainance team are overpriced cowboys - the boiler they arranged to fit was dangerously done, and was only replaced as doing my due diligence it had not had a gas safety check in years. They did not put the tenant's deposit in a bond, which is also illegal. I now s...
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Areas covered
  • W9
  • NW8
  • NW6
  • W2

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 1 16 0 3 0 3 2 0 0

Job vacancies

Please see a list of jobs available

Agent Fees

1.5% + VAT for Sole Agency Sale
7% + VAT for Sole Agency Let Only
Last updated at 10:33 AM 27/10/2016 by Luke Norman

Complaints Procedure

No procedure set.
Last updated at 10:33 AM 27/10/2016 by Luke Norman

Awards won by Braithwait

Individual Branch Awards

London, W9 2JP

Catherine Braithwait - upload your photo Catherine Braithwait
1 reviews

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Stuart Wigg - upload your photo Stuart Wigg
2 reviews

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Rui Santos Rui Santos
Sales and Lettings NEgotiator
14 reviews

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Alan Elliott - no image available Alan Elliott
Sales and Lettings Negotiator
0 reviews

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