Bradleys Estate Agents
4.9/5, 8159 reviews
99% recommended
96% sales valuation accuracy
97% sales fee satisfaction
90% lettings valuation accuracy
93% lettings fee satisfaction
Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer system, with all offices having all properties available at the touch of a button.Bradleys pride themselves in providing ... show more Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer system, with all offices having all properties available at the touch of a button.

Bradleys pride themselves in providing the complete property service. Not only do they sell and let residential property they have departments for surveys, independent mortgage and financial advice, commercial property, property insurance, auctions as well as land and new homes.

Bradleys also arrange Conveyancing through some of the region's top legal firms.] Bradleys have a designated Customer Services department that is open 7 days a week dealing with enquiries until 10pm when other agents are closed, to further commit themselves to provide the very best customer service.

...left to get your reviews in for the
2020 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 97% £22,300 £244,000,000
Lettings 90% 93% £280 £2,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
708 9 809 20 3261 36 2830 22 444 20
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Constantly supportive & professional in diffi......”

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Jan 18,2020
Minithumbup
By: '07887360758'
Jan 18,2020
0 people found
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Constantly supportive & professional in difficult market conditions to get my sale over the line. Can’t thank enough as I know I am a demanding customer....
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“Very professional but very friendly.Guided u......”

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Jan 18,2020
Minithumbup
By: 'Karen Brady'
Jan 18,2020
0 people found
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Very professional but very friendly. Guided us through our first property purchase. We’re very informative and helpful. We are now in our property and loving it, Thank you Lee of Bovey Tracey Bradley’s....
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“Excellent service....”

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Jan 18,2020
Minithumbup
Harry
Kelly
By: 'Beverley Phillips-Jones'
Jan 18,2020
0 people found
this helpful
Every member of staff were all very professional, friendly and dedicated to selling our property quickly. Thank you especially to Harry and Kelly. We would definitely recommend Bradleys to friends and family....
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“Pleasure to deal with in all aspects of the p......”

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Jan 17,2020
Minithumbup
Shah
David
By: 'Peter Wickham'
Jan 17,2020
0 people found
this helpful
Pleasure to deal with in all aspects of the purchase of the property and ease at which a buy to let mortgage was arranged for me....
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“Julie was great and very helpful and very eff......”

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Jan 17,2020
Minithumbup
Iain
Julie
By: 'Steve'
Jan 17,2020
0 people found
this helpful
Julie was great and very helpful and very effecient and dealt with my sale from start to finish. Would highly recommend...
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“Thank you Bradley's...”

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Jan 16,2020
Minithumbup
Karen
By: 'Penny Press'
Jan 16,2020
0 people found
this helpful
I have found all staff very helpful, I mainly dealt with Karen and Sam. Craig helped a lot and persevered in getting me a mortgage. Sam helped in showing me the property I bought and going round as many times as needed. But without Karen's ...
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“We found Ben to be helpful and decent to deal......”

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Jan 16,2020
Minithumbup
Ben
By: 'Paul Beevers'
Jan 16,2020
0 people found
this helpful
We found Ben to be helpful and decent to deal with. He came back to us with any queries we had raised and would be happy to deal with him again....
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“Our experience of working with Davina and Rob......”

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Jan 15,2020
Minithumbup
Robin
Davina
By: 'Steve Passenger'
Jan 15,2020
5 people found
this helpful
Our experience of working with Davina and Robin has been very special: they have both demonstrated a range of opposite but always-appropriate professional skills: untiring patience when needed and amazingly responsive speed when necessary. We look forward to completing the next stage of our permanent ...
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“Age/benefit Descrimination...”

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Jan 15,2020
Minithumbdown
By: 'Sonia Elizabeth Hawke'
Jan 15,2020
0 people found
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I am not one to normally leave negative feedback, but I'm very disappointed by my recent experience with Bradleys, which I feel amounts to age-discrimination. I am a 70-year old pensioner with two small dogs and I have been searching for a rental property for ...
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By: Kai Logan
Jan 17, 2020
View all comments (1)
Thank you for taking the time to provide us with your feedback. We understand your frustration and particularly when you've seen a property you like. The decision not to proceed with your application certainly has nothing to do with your age and I can see from the file notes that that has been clearly explained to you. The situation is that like almost every letting agent, we use a referencing company to qualify all applications and they have various rules which approve or reject an application ...

“Very good. The Saltash staff are quick to res......”

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Jan 14,2020
Minithumbup
Angela
By: 'michael phelan'
Jan 14,2020
0 people found
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Very good. The Saltash staff are quick to respond to any issues. Friendly and helpful. They carry out thorough site visits and will report all of their findings even when it is an issue for the tenant rather than the landlord/lady....
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“An amazing experience. Totally professional ......”

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Jan 14,2020
Minithumbup
Iain
Julie
By: 'Tracy Hayward'
Jan 14,2020
0 people found
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An amazing experience. Totally professional but friendly service. Nothing was too much trouble. Julie O'Connor in particular was amazing, as were the whole team...
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“A December move...”

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Jan 13,2020
Minithumbup
Cathy
Robin
By: 'Sandra Pollard'
Jan 13,2020
1 people found
this helpful
We moved into our property in December and so a particularly stressful time of year to move, however Bradley’s made our move as smooth as possible and were always there to talk to if we had any concerns. We would highly recommend them....
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“Communication with Bradley's was easy and eff......”

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Jan 10,2020
Minithumbup
Anja
By: 'Nicola Harding'
Jan 10,2020
0 people found
this helpful
Communication with Bradley's was easy and efficient. Anja was dealing with my property and promptly got back to me following any questions I had and was happy to show me round multiple times at my convenience and at short notice one time. Polite, professional and ...
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“First class service!...”

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Jan 10,2020
Minithumbup
Cathy
Tom
By: 'Leigh Holly'
Jan 10,2020
1 people found
this helpful
I have found all staff at Bradleys to be friendly, helpful, knowledgeable and professional. We have received a first class service from start to finish. This is the 4th time I have used Bradleys for buying/selling a property and I would highly recommend them ...
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“Excellent, efficient, friendly...”

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Jan 09,2020
Minithumbup
Stuart
Lucy
By: 'John Windsor'
Jan 09,2020
1 people found
this helpful
Stuart was based at Buckfastleigh when I put my property on the market. I had moved from another agent who generated hardly any viewings with some dull photographs. The difference with Bradley's was huge - great pics, accurate description of the property (unlike the previous ...
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“Property purchase satisfaction...”

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Jan 08,2020
Minithumbup
Amanda
By: 'Philip Martin'
Jan 08,2020
0 people found
this helpful
Amanda Hughes and her colleagues have been professional, informative and helpful from our initial contact through to property Completion and beyond then as well....
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“Through a very lengthy process due to unfores......”

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Jan 06,2020
Minithumbup
Karen
By: 'Lynn Christie'
Jan 06,2020
0 people found
this helpful
Through a very lengthy process due to unforeseen circumstances, Bradley's team, especially Karen kept us updated at all times and assisted our sellers with the sales procedure which was extremely helpful. Thank you....
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“If you are a tenant then DON'T even consider using Bradleys! They don't care about their tenants!...”

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Dec 30,2019
Minithumbdown
By: 'Deborah'
Dec 30,2019
0 people found
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We have been waiting for 23 days for our bond to be returned. The "vacate" team which seems to consist of one person, has failed to keep us informed and has ignored numerous emails. Now to top it all off they want to charge us for ...
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Comment on agent fees
Disgusting! Don't use them
Was this helpful? Yes
By: Kai Logan
Jan 02, 2020
View all comments (1)
Dear Deborah, thank you for taking the time to write a review, all feedback enables us to improve our service, something that we take very seriously. It appears by the vast notes on our computer system that it has taken some time due to having to get quotes for the repairs. The 'checkout fee' was part of the original tenancy agreement, regardless of who gave the notice and something you were aware of, albeit may have forgotten about. We designate one person per property being vacated so that it ...

“Always helpful throughout the process, kept m......”

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Dec 30,2019
Minithumbup
Richard
By: 'Andy Broom'
Dec 30,2019
0 people found
this helpful
Always helpful throughout the process, kept me up to date and fought my corner when needed. I was the buyer rather than the seller so this was a refreshing change...
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“Made everything very easy and stress free. Wo......”

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Dec 26,2019
Minithumbup
Sharon
Harry
By: 'Michelle robertson'
Dec 26,2019
0 people found
this helpful
Made everything very easy and stress free. Worked hard if we had any queries for vendor to get them answered as quickly as possible and kept in contact along the way....
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“Absolutely superb! From start to finish, Nick......”

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Dec 26,2019
Minithumbup
Nick
Georgie
By: 'sally stapleton'
Dec 26,2019
0 people found
this helpful
Absolutely superb! From start to finish, Nick, Georgie and Chloe went above and beyond. I could not recommend Bradleys enough. A personal, professional service. Thanks again!...
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“Awesome...”

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Dec 24,2019
Minithumbup
Lisa
By: 'Michael Leganski'
Dec 24,2019
0 people found
this helpful
The whole team in Honiton were a pleasure to work with from start to finish. Professional, and classy, these guys went the extra mile and did it with a smile on their faces....
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“I bought my house three months ago with the h......”

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Dec 23,2019
Minithumbup
By: 'Maria Fitzhugh'
Dec 23,2019
0 people found
this helpful
I bought my house three months ago with the help of Bradley's, specifically Kirsty. I felt the need to write a review due to the exceptional level of service she provided. From the moment we first met Kirsty she was knowledgeable, personable and, above all, ...
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“All the staff were extremely helpful and thor......”

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Dec 20,2019
Minithumbup
Jon
Jessica
By: 'Darren Rowell'
Dec 20,2019
1 people found
this helpful
All the staff were extremely helpful and thorough at the St Ives branch they couldn’t help us enough especially Jon Harvey. I would certainly recommend them....
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“Highly recommended...”

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Dec 20,2019
Minithumbup
Vicky
By: 'Kate Edwards'
Dec 20,2019
0 people found
this helpful
At all points in the sale of my property, Bradley's staff were there to support me. They were friendly, efficient and always prompt in replying when I had any queries. The property was well advertised and quickly sold with a minimum of bother. It was ...
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“We bought our new property through Bradleys. ......”

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Dec 19,2019
Minithumbup
Sharon
Kelly
By: 'Helen Jory'
Dec 19,2019
0 people found
this helpful
We bought our new property through Bradleys. Harry conducted the viewings and Kelly and Sharon were negotiators. They were amazing! Could not ask for a better experience when buying a house. Professional, informative and on the ball. Highly recommended. Thank you so much....
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“Bradleys Plymstock team have been very helpfu......”

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Dec 19,2019
Minithumbup
Jackie
Emma
By: 'stephen Dorman'
Dec 19,2019
0 people found
this helpful
Bradleys Plymstock team have been very helpful and knowledgeable throughout the sale of our property. Keeping us well informed and securing plenty of viewings and as it turned out several offers. I would highly recommend this particular office and would be happy to use other ...
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“Its a pleasure to deal with a team who do exa......”

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Dec 18,2019
Minithumbup
Lewis
Josh
By: 'Mrs Caroline Bolt'
Dec 18,2019
1 people found
this helpful
Its a pleasure to deal with a team who do exactly what they say! When they promise to do something/phone back/ email they do. Nothing has been too much trouble and they have looked after us for the complete process, keeping us updated on ...
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“We have nothing but praise and thanks for all......”

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Dec 18,2019
Minithumbup
Josh
Lewis
By: 'Tony Swift'
Dec 18,2019
0 people found
this helpful
We have nothing but praise and thanks for all the help and work Bradley’s did for us in our purchase. Josh is excellent, very friendly and totally professional as is Lewis. They both went beyond and above their duties to assist us in all ...
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“Bradley’s, especially Josh has worked tireles......”

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Dec 18,2019
Minithumbup
Josh
Lewis
By: 'Eileen Turner'
Dec 18,2019
0 people found
this helpful
Bradley’s, especially Josh has worked tirelessly to get our sale through to completion. He has worked so hard and kept us informed throughout a very difficult time, giving so much effort to ensure the sale went through smoothly. I would recommend Bradley’s and ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:


Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP
Last updated at 4:39 PM 13/07/2012 by AllAgents

Awards won by Bradleys Estate Agents

Individual Branch Awards

St Ives, TR26

Penzance, TR18

Helston, TR13

Camborne, TR14

Paignton, TQ4

Shaldon, TQ14

Teignmouth, TQ14

Bovey Tracey, TQ13

Newton Abbot, TQ12

Buckfastleigh, TQ11

Torquay, TQ1

Taunton, TA1

Plymouth, PL9

Plymouth, PL7

Callington, PL17

Liskeard, PL14

Looe, PL13

Saltash, PL12

Budleigh Salterton, EX9

Exmouth, EX8

Exeter, EX4

Exeter, EX4

Honiton, EX14

Sidmouth, EX10

Newquay, TR7

Hayle, TR27

Brixham, TQ5

Plymouth, PL4

Plymouth, PL4

Okehampton, EX20

Crediton, EX17

Exmouth, EX8

Exmouth, EX8


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