Bradleys Estate Agents
4.9/5, 7707 reviews
99% recommended
96% sales valuation accuracy
97% sales fee satisfaction
89% lettings valuation accuracy
93% lettings fee satisfaction
Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer system, with all offices having all properties available at the touch of a button.Bradleys pride themselves in providing ... show more Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer system, with all offices having all properties available at the touch of a button.

Bradleys pride themselves in providing the complete property service. Not only do they sell and let residential property they have departments for surveys, independent mortgage and financial advice, commercial property, property insurance, auctions as well as land and new homes.

Bradleys also arrange Conveyancing through some of the region's top legal firms.] Bradleys have a designated Customer Services department that is open 7 days a week dealing with enquiries until 10pm when other agents are closed, to further commit themselves to provide the very best customer service.

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2019 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 97% £24,000 £7,850,000
Lettings 89% 93% £280 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
692 8 788 16 3059 32 2650 19 427 16
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Images & Videos

“Lynn was fantasic throughout, keeping us in the loop at ......”

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Aug 06,2012
Minithumbup
Lynn
By: 'Neil Gore'
Aug 06,2012
2 people found
this helpful
Lynn was fantasic throughout, keeping us in the loop at all times and dealing quickly with any problems. Would highly recommend....
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By: Enid Marshall (PA to MD)
Aug 09, 2012
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Thank you for your kind words, it is most appreciated ...

“Lynne spent a lot of time liaising with a very ......”

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Aug 06,2012
Minithumbup
Lynn
By: 'john ireland'
Aug 06,2012
2 people found
this helpful
Lynne spent a lot of time liaising with a very difficult purchaser who not only was demanding but unreasonable . I had would have ditched him but her perseverance resulted in a successful sale at the price I wanted !...
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By: Enid Marshall (PA to MD)
Aug 06, 2012
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Thank you for reviewing the service you received from the Bradleys Torquay office. It is uplifting to read that Lynne's perseverance paid off and resulted in a happy vendor. ...

“Having visited all the Agencies in Looe in our search ......”

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Aug 06,2012
Minithumbup
Nikki
By: 'A new Looe resident'
Aug 06,2012
2 people found
this helpful
Having visited all the Agencies in Looe in our search for a property over many months, the team in the Bradleys office were beyond doubt the most effective team we encountered. Always helpful, returned calls when they promised and went the extra mile on several ...
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By: Enid Marshall (PA to MD)
Aug 06, 2012
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Thank you for taking the time to write a glowing review of the customer service you experienced with the Bradleys Looe team during your property search and subsequent purchase. I am pleased they were able to assist in overcoming the problems you encountered during the sales progress and hope you are now settled into your new home. ...

“Always extremly professional and caring in all aspects of contact ......”

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Aug 05,2012
Minithumbup
Linda
By: 'Jo from Goldsithney'
Aug 05,2012
1 people found
this helpful
Always extremly professional and caring in all aspects of contact from the initial introduction of the property, dealing with viewings and the sensitive way that all the Hayle staff dealt with the loss of a sale at the eleventh hour in extreme circumstances. The sale ...
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By: Enid Marshall (PA to MD)
Aug 06, 2012
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Thank you for your kind words, I am glad the team at Hayle were able to assist you through the difficult times during the process and that the desired outcome was achieved in the end. ...

“James was very helpful and informative about the company's abilities ......”

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Aug 04,2012
Minithumbup
James
Claire
By: 'Theresa'
Aug 04,2012
3 people found
this helpful
James was very helpful and informative about the company's abilities and charges etc. We chose Bradleys as they already had a couple of properties for sale in the same block of flats as ours, meaning that potential buyers could view multiple properties at the same ...
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By: Enid Marshall (PA to MD)
Aug 06, 2012
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Thank you for you comments. I am glad to read that James and his team were able to progress the sale and keep the chain together to a successful conclusion for you and all the others involved. ...

“On the 21st May I completed the sale of my ......”

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Aug 03,2012
Minithumbup
By: 'Matthew Taylor'
Aug 03,2012
6 people found
this helpful
On the 21st May I completed the sale of my property with Bradleys estate agents under the management of Lewis Rossiter. The journey was filled with its ups and downs and was an emotional few months, but throughout Lewis conducted himself in a very professional ...
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By: Enid Marshall (PA to MD)
Aug 06, 2012
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Thank you for your kind words. I know that Lewis is eager to provide the highest level of customer service and it is extremely pleasing to see that his efforts are appreciated. ...

“Bradleys managed the rental of my house for several years. ......”

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Aug 03,2012
Minithumbup
By: 'Lisa'
Aug 03,2012
1 people found
this helpful
Bradleys managed the rental of my house for several years. I am not a landlord with a large portfolio, just rented out one house while I was living elsewhere. My previous experience of using a letting agent was not very good. Bradleys were very professional ...
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“Exemplary, professional service from day one. Mandy made the whole ......”

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Aug 03,2012
Minithumbup
By: 'Allan Pearse'
Aug 03,2012
9 people found
this helpful
Exemplary, professional service from day one. Mandy made the whole process seamless. I have enjoyed senior positions within the direct sales arena for many years and have rarely come across such exceptional customer service. A credit to Bradleys....
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By: Enid Marshall (PA to MD)
Aug 03, 2012
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Thank you for your feedback. We are so pleased you received exceptional customer service from Mandy and look forward to helping you again in the future. ...

“We decided on Bradleys as Kai was the only agent ......”

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Aug 03,2012
Minithumbup
Kai
By: 'Mr Searle'
Aug 03,2012
1 people found
this helpful
We decided on Bradleys as Kai was the only agent to show so much interest in selling the house. We went for an all in one price which is selling costs, internet promoting and solicitors which was a bit more expensive but alot less hassle ...
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By: Enid Marshall (PA to MD)
Aug 03, 2012
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Thank you very much for your positive feedback. I am pleased that Kai and his team were able to make the whole process a lot easier for you and that your sale went through quickly. The team at Bradleys will be more than happy to assist you or anyone you recommend us to in the future. ...

“Nikki has a very pleasant personality and was informative and ......”

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Aug 02,2012
Minithumbdown
Nikki
By: 'G & H Barber'
Aug 02,2012
2 people found
this helpful
Nikki has a very pleasant personality and was informative and extremely helpful in guiding us through the process of purchasing our new property especially as we lived some distance away. Her helpfulness continued even after we collected the keys, in that she gave us advice ...
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By: Enid Marshall (PA to MD)
Aug 02, 2012
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Thank you for your kind words about Niki, the feed back is much appreciated. I understand you clicked the wrong button as whether you would use Bradleys again and we hope to be able to help you again in the future. ...

“What FANTASTIC agents at Bradleys Shaldon, They were able to ......”

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Aug 02,2012
Minithumbup
By: 'Dana Schell'
Aug 02,2012
2 people found
this helpful
What FANTASTIC agents at Bradleys Shaldon, They were able to help me through my purchase with extreme care and attention... The girls that run the office are extremely knowledgeable on their location, they take time to explain the entire process, and when it gets quite ...
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Was this helpful? Yes
By: Enid Marshall (PA to MD)
Aug 02, 2012
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Thank you for your excellent review of the Shaldon team - I know they will be thrilled to receive such well earned praise. Glad to hear you are happy in your new home but should you need our services again, the team at Shaldon will be pleased to help you. ...

“after seeing 4 different agents it was a choice between Maitlands ......”

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Aug 01,2012
Minithumbup
Karen
By: 'david'
Aug 01,2012
3 people found
this helpful
after seeing 4 different agents it was a choice between Maitlands or Bradleys, i decided Maitlands to begin with as i thought they were a smaller company to give them a chance, but they let me down with the details of my property even down to ...
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By: Enid Marshall (PA to MD)
Aug 02, 2012
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Your kind comments are much appreciated, I know the staff in the Saltash branch will be delighted with your review of their conscientious efforts on your behalf. ...

“We bought this property from Bradleys and were very impressed ......”

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Jul 30,2012
Minithumbup
By: 'Patricia Palmer'
Jul 30,2012
6 people found
this helpful
We bought this property from Bradleys and were very impressed with Lewis's professionalism throughout the transaction. We felt that the price we paid was very fair and reflected the condition of the property. Lewis was extremely helpful throughout the whole process which was why we ...
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Was this helpful? Yes
By: Enid Marshall (PA to MD)
Aug 02, 2012
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Many thanks for you positive review of the service you have received from Lewis and team Bradleys, it is very much appreciated. We aim to provide a high level of customer service and are pleased to hear good reports from satisfied clients. ...

“We have used Bradleys as lettings agents for our 6 properties ......”

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Jul 30,2012
Minithumbup
By: 'Tricia Howland'
Jul 30,2012
7 people found
this helpful
We have used Bradleys as lettings agents for our 6 properties for many years and have found them to be faultless. They understand exacly the type of tenant we are looking for, conduct viewings on our behalf, report back in detail, and their paperwork is spot-on. ...
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By: Enid Marshall (PA to MD)
Aug 02, 2012
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Thank you for your kind words, it is very much appreicated and I am so glad you are happy with the service you receive. ...

“We were buying a buy to let property. We saw ......”

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Jul 29,2012
Minithumbup
By: 'Mandy'
Jul 29,2012
6 people found
this helpful
We were buying a buy to let property. We saw the property concerned and Lewis was very helpful and honest about the true value of the property and it's potential letting value. He negotiated quickly with the vendors and always kept us informed by phone ...
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Was this helpful? Yes
By: Enid Marshall (PA to MD)
Aug 02, 2012
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Thank you for taking the time to write a comprehensive review of the service you received and your recommendations. Lewis and his team will be pleased to help you again in any future property transactions and I hope you continue to be happy with the service you receive with your managed lets. ...

“I was very impressed with the efficiency and attitude of ......”

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Jul 27,2012
Minithumbup
By: 'Turner Locker Barnfield - Managing Agents'
Jul 27,2012
3 people found
this helpful
I was very impressed with the efficiency and attitude of the staff which assisited us in solving anumber of problems that occurred during the course of the sale. I would not hesistate to use them again....
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By: Enid Marshall (PA to MD)
Jul 31, 2012
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Your comments are very much appreciated - Thank you. We hope we can help you again in the future. ...

“In my search for a property in my local area, ......”

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Jul 26,2012
Minithumbup
Robin
Davina
By: 'JT'
Jul 26,2012
8 people found
this helpful
In my search for a property in my local area, Bradley's Estate Agents were the only agents who actively bought properties to my attention, emailed me advance notice of press advertisements, called me to arrange viewings on the day details were listed and cheerfully arranged ...
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By: Enid Marshall (PA to MD)
Sep 03, 2012
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Thank you for your positive comments. I'm pleased to read that Bradleys' USP does work with over 30 offices working as 1. ...

“Verity responded immediately to my phone call on completion date. ......”

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Jul 26,2012
Minithumbup
By: 'VERITY WOOD'
Jul 26,2012
0 people found
this helpful
Verity responded immediately to my phone call on completion date. The property had not been fully snagged or cleaned as you would expect with a brand new property. Verity spent approximately 5 hours that day phoning and dealing with the vendors/builders, even coming back later ...
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Was this helpful? Yes
By: Enid Marshall (PA to MD)
Jul 31, 2012
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Thank you for your kind words - it is always nice to be appreciated and I am glad your move was made easier by Verity's reliable conscientiousness. ...

“I recently used this agent to sell my house. They ......”

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Jul 25,2012
Minithumbup
By: 'Scott'
Jul 25,2012
5 people found
this helpful
I recently used this agent to sell my house. They were very professional and went out of thier way to keep me updated of any progress. This included emails/text messages when viewings were due to take place and then contacting me soon afterwards with ...
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Was this helpful? Yes
By: Enid Marshall (PA to MD)
Jul 27, 2012
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Thank you for your comments, I am so glad we were able to help you with the sale of your property especially as you had the disappointment of the first buyer not proceeding which I know must have been frustrating for you. We aim to please and I am very pleased that everything worked out in the end. ...

“I recently purchased a property from Bradleys, this went so ......”

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Jul 25,2012
Minithumbup
By: 'John Smedley'
Jul 25,2012
3 people found
this helpful
I recently purchased a property from Bradleys, this went so smoothly I decided to use them to help source tenants for a 2nd property. The staff came across as very experienced and helpful, I feel this is one reason why they were able to source ...
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By: Enid Marshall (PA to MD)
Jul 27, 2012
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I am pleased to see that you were happy with the service you received from the office both when purchasing and letting your property. We look forward to helping you in the future Many thanks for your kind words. ...

“Excellent service with regular contact for updates on progress. Took ......”

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Jul 24,2012
Minithumbup
By: 'Mrs Hobbs'
Jul 24,2012
1 people found
this helpful
Excellent service with regular contact for updates on progress. Took quick action to change solicitors when they failed to deliver on expected service...
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By: Enid Marshall (PA to MD)
Jul 27, 2012
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Thank you for your kind words - we are very pleased we were able to help with your move. ...

“I was a tenant of Bradleys Property Rentals for just ......”

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Feb 15,2012
Minithumbdown
By: 'Don't use Bradleys'
Feb 15,2012
4 people found
this helpful
I was a tenant of Bradleys Property Rentals for just over 18 months. Apart from the ridiculous charges they levied on me for "drawing up the tenancy agreement" which took 3 attempts (the first being for a different property, the second was dated 3 years in the past ...
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What agent could do to change your mind?
Acted in a responsible and professional manner and outline from the start what they are unwilling to do and what they are NOT going to be responsible for. They could also stop lying to people and have the decency and commitment to put things in writing.
Attached Filesnbsp;
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“After having the property to let on their books for ......”

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Feb 06,2012
Minithumbdown
Iain
By: 'Disgruntled Landlord'
Feb 06,2012
4 people found
this helpful
After having the property to let on their books for ninety one days, they only came up with a tenant when we instructed another agent who coincidentally found a tenant within four days. In the short time I spent in the office, about ten minutes, ...
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What agent could do to change your mind?
Not taken ninety one days + to find a tenant
Attached Filesnbsp;
Was this helpful? Yes
By: Enid Marshall (PA to MD)
Aug 02, 2012
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I am sorry to hear that you were unhappy with the service you received, we always aim to give our customers a good service. Thank you for bringing the unanswered telephone calls to our attention, we are confident that this problem has now been rectified. ...

“I had a two viewings of one flat one with ......”

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May 01,2011
Minithumbup
By: 'Janner_girl'
May 01,2011
0 people found
this helpful
I had a two viewings of one flat one with Vanessa and one with Sue at the Plymouth Mutley Plain branch of Bradleys both were very knowledgeable about both the property and the seller and didn't rush through the viewings making me feel I was ...
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By: Enid Marshall (PA to MD)
Aug 02, 2012
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Thank you for taking the time to write a positive review - hopefully we can be of assistance in the future. ...

“I had three valuations from different agents. I chose Bradleys ......”

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Mar 11,2010
Minithumbup
By: 'LindaP'
Mar 11,2010
0 people found
this helpful
I had three valuations from different agents. I chose Bradleys because they work with the Church of England and I guessed if the Church trust them they must be good! And I was proved right. Professional, curtious and they sold my house within a week. ...
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By: Enid Marshall (PA to MD)
Aug 02, 2012
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Thank you for your kind words - I am pleased we were able to find a buyer for your property so quickly ...

“Lets be clear, not many people like estate agents right? ......”

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Dec 18,2009
Minithumbup
By: 'Dannyboy'
Dec 18,2009
0 people found
this helpful
Lets be clear, not many people like estate agents right? Well these guys really made a difference. I sold through the Newquay office and they were simply excellent. They didn't sell my house within a day or so, it took a few weeks because of ...
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By: Enid Marshall (PA to MD)
Aug 02, 2012
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Your comments are very much appreciated, thank you for taking the trouble to post an excellent review of the Newquay team. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:


Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP
Last updated at 4:39 PM 13/07/2012 by AllAgents

Awards won by Bradleys Estate Agents

Individual Branch Awards

Newquay, TR7

Hayle, TR27

St Ives, TR26

Penzance, TR18

Camborne, TR14

Helston, TR13

Brixham, TQ5

Paignton, TQ4

Teignmouth, TQ14

Shaldon, TQ14

Bovey Tracey, TQ13

Newton Abbot, TQ12

Buckfastleigh, TQ11

Torquay, TQ1

Taunton, TA1

Plymouth, PL9

Plymouth, PL7

Plymouth, PL4

Callington, PL17

Liskeard, PL14

Looe, PL13

Saltash, PL12

Budleigh Salterton, EX9

Exmouth, EX8

Exeter, EX4

Honiton, EX14

Sidmouth, EX10

Plymouth, PL4

Exeter, EX4

Exmouth, EX8

Okehampton, EX20

Crediton, EX17

Exmouth, EX8


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