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Bradleys Estate Agents

4181 reviews
  • 4.9 /5 rating
  • 99% recommend
  • 94% fee satisfaction
  • Iain Christie
    Iain Christie
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    Jayne Cardew
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    Lyndon Bent
  • Lynn Foster
    Lynn Foster
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    chris pascoe
  • Chris Mitchell
    Chris Mitchell
  • Sam Elias
    Sam Elias
  • Julie Wilkins
    Julie Wilkins
  • Angela Hunsdon
    Angela Hunsdon
  • Chloe Date
    Chloe Date
  • Robin Middleton
    Robin Middleton
  • Cathy Nickels
    Cathy Nickels
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    Marina Cooper
  • Darren Ellis
    Darren Ellis
  • Fiona Taylor
    Fiona Taylor
  • Lisa Findel-Hawkins
    Lisa Findel-Hawkins
  • Elizabeth Lee
    Elizabeth Lee
  • Ann Fidler
    Ann Fidler
  • Linda Jarrett
    Linda Jarrett
  • Sally Smitheram
    Sally Smitheram
  • Julia Turner
    Julia Turner
  • Lisa Rayner
    Lisa Rayner
  • Ellie Stoyan
    Ellie Stoyan
  • Nikki Heathcote
    Nikki Heathcote
  • Sian Wood
    Sian Wood
Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer Read full description...Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer system, with all offices having all properties available at the touch of a button.

Bradleys pride themselves in providing the complete property service. Not only do they sell and let residential property they have departments for surveys, independent mortgage and financial advice, commercial property, property insurance, auctions as well as land and new homes.

Bradleys also arrange Conveyancing through some of the region's top legal firms.] Bradleys have a designated Customer Services department that is open 7 days a week dealing with enquiries until 10pm when other agents are closed, to further commit themselves to provide the very best customer service.
 


properties for sale (631)
properties for rent (110)
Transparent agent

Sep 30,2016
Minithumbup
By:
Sep 30,2016
0 people found
this helpful
michelle,richard & kelly went out of their way to help us sell our house.We had a lot of ups and downs,disappointments and heart ache along the way,but without their expertise and determination we would have never sold our property....
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good, well worth it.
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Sep 30,2016
Minithumbup
By:
Sep 30,2016
0 people found
this helpful
From start to finish of our purchase, Julie and her colleagues at Bradleys Shaldon went the extra mile. We were kept fully informed throughout, communication was excellent and we received all the help and assistance we needed. A really friendly, helpful team....
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N/All
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Sep 30,2016
Minithumbup
By:
Sep 30,2016
0 people found
this helpful
Moving is very stressful but everyone I dealt with at Bradley's was very helpful and knew what was happening, or were able to find out for me. Communication is so important in this process. Thank you....
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Comment on agent fees
Not applicable as I was buying not selling.
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Sep 30,2016
Minithumbup
By:
Sep 30,2016
0 people found
this helpful
Thanks to Jodi and to Jack. We dealt with a number of estate agents on our nervous search for our first property and without doubt our experience with Bradley's was the most positive. Jodi especially was incredibly helpful. She was so easy to deal with, always was prompt in answering messages. She wasn't pushy but was always really 'customer-focused' if that makes sense. Thanks so much Jodi, and to Jack too who got involved more as the purchase progressed. Couldn't fault either of them at all...
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Sep 29,2016
Minithumbup
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Sep 29,2016
0 people found
this helpful
We have used David Lewis via Bradleys for our last 4 mortgage/remortgage applications and have always had a very good and efficient service. Complete honesty to allow us to make an informed decision on which product to choose without steering us in one particular direction. Very happy and will continue to use and recommend...
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Comment on agent fees
nothing out of the ordinary as far as i can tell
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Sep 28,2016
Minithumbup
By:
Sep 28,2016
0 people found
this helpful
Martin made me feel confident in being able to sell my house quickly. Offered advice and willing to answer any questions.Kelly often dealt with the sale and was very friendly over the phone,I never met her.the.The process was made easy by everyone and everything dealt with speedily....
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No problems
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Sep 28,2016
Minithumbup
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Sep 28,2016
0 people found
this helpful
Kathy for appointment to come on time,she very nice smiling women, helpful quick answer to my question ,professional service 100% satisfaction I recommended :)...
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Sep 28,2016
Minithumbup
By:
Sep 28,2016
0 people found
this helpful
Julie has looked after my parents and their property for many years with understand and empathy for which we are very grateful. She has efficiently dealt with the sale property and brought that to a successful resolution this week. Thank you...
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Sep 28,2016
Minithumbup
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Sep 28,2016
0 people found
this helpful
Well why would anyone not pick Bradleys - they have to be the best estate agents I have used to date (and I have moved so many times) Julie was much more than helpful, she made the whole selling process a breeze. Thank you Bradleys!...
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Comment on agent fees
Average
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Sep 28,2016
Minithumbup
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Sep 28,2016
0 people found
this helpful
Darbo has been very polite and helpful throughout the purchase of our home and then subsequent letting out. He has eased what could otherwise be a stressful process....
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Comment on agent fees
Fine.
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Sep 28,2016
Minithumbup
By:
Sep 28,2016
0 people found
this helpful
I would just like to say what a wonderful service David, Caroline and Claire provided when we wanted to save on our mortgage payments. They were all very professional an prompt. Great results, Thank you...
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Comment on agent fees
Good
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Sep 27,2016
Minithumbup
By:
Sep 27,2016
0 people found
this helpful
I wish to take this opportunity to thank Dawn and the rest of the team for the very professional and excellent manner in which both transactions have been dealt with so far. Dawn has always been prompt in keeping me updated and her advice and support were invaluable, still can't believe how quickly my property sold would highly recommend....
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good
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Sep 27,2016
Minithumbup
By:
Sep 27,2016
0 people found
this helpful
Jade and Tracy have provided an excellent service from the initial valuation of our property through to the purchase of my new property. I would definitely recommend Bradleys and would use them again....
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Comment on agent fees
Excellent fees offered.
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Sep 27,2016
Minithumbup
By:
Sep 27,2016
0 people found
this helpful
I have been astounded by the excellent service provided by Bradley's and in particular the support provided by Jav. My circumstances were not the most straightforward yet Jav, Hannah and the rest of the team at Bradley's endeavoured to support my application and processed my application. Bradley's have been extremely supportive and have kept me updated with the stage of referencing etc. throughout. I really appreciate the service provided and will definitely recommend Bradley's to others....
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Sep 26,2016
Minithumbup
By:
Sep 26,2016
0 people found
this helpful
All the staff were very helpful and friendly, we were in a hurry to sell and they did everything they could to push the sale forward. Both David and Caroline are excellent at their jobs and no matter how many questions were asked they were always very professional, friendly and more than willing to help. If you are selling or just need a mortgage I couldn't recommend them enough....
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Comment on agent fees
would always like things to be cheaper
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Sep 26,2016
Minithumbup
By:
Sep 26,2016
1 people found
this helpful
The staff that I dealt with from Bradleys Buckfastleigh were excellent in all respects. They kept me updated regularly during the purchasing process, and any queries were responded to promptly. They even photographed the meter readings for me upon completion, which was helpful....
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Sep 26,2016
Minithumbup
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Sep 26,2016
0 people found
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The whole process went very smoothly, we were constantly kept informed and any query dealt with promptly and accurately. A dispute was mediated professionally....
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Comment on agent fees
Reasonable
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Sep 26,2016
Minithumbup
By:
Sep 26,2016
1 people found
this helpful
Robin did a great valuation of our house including taking lovely photos for the details and doing a very complimentary write up of our house. Cathy was brilliant with the viewings and between them they managed to get the price we wanted and sell our house in under ten days. We couldn't have been happier with the service they provided....
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Comment on agent fees
Very Good
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Sep 24,2016
Minithumbup
By:
Sep 24,2016
0 people found
this helpful
The selling of my property was no easy affair as there were last minute drop outs and very particular buyers, but Bradley's handled everything professionally always keeping me in the loop. They were well worth their commission....
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Comment on agent fees
I had several agents give me quotes, initially they weren't the cheapest but as I thought they would be better than the cheapest I went back to them and they matched the other offer.
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Sep 23,2016
Minithumbup
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Sep 23,2016
0 people found
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We saw Kathy on our initial visit to the property. She was very punctual and gave us plenty of time to explore the property with very good knowledge and was very pleasant to talk to. She found answers to any questions she was unable to answer on the day....
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N/A
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Sep 23,2016
Minithumbup
By:
Sep 23,2016
0 people found
this helpful
The whole team at Bradleys were behind us 100%. Our first time at selling a house and they went above and beyond in reassuring us at every step. Nothing was too much bother for them any issues or questions were alway dealt with. Would reccomend to anyone every time...
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Comment on agent fees
Excellent fair fees for service provides
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Sep 23,2016
Minithumbup
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Sep 23,2016
0 people found
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Kept well informed and achieved price within the range we were hoping for. Completed with a smooth transaction. Thank you...
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Sep 22,2016
Minithumbup
By:
Sep 22,2016
0 people found
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Neither of us had very good opinions of estate agents having been messed about , mislead and Poorly helped by them in the past but niki and Ellie are the exception 5 star help from start to finish, nothing was too much trouble , our sale fell through twice before it finally sold but through nikki s kindness we kept going , we would go as far as to say Ellie and nikki and not forgetting Amanda's customer service is world class , we would recommend them in an instant thank you we now have our drea...
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Comment on agent fees
Very it took over 6 months to get to the end result and I think they ended up with about 2p an hour for all the work they did. Fee was truly deserved.
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Sep 22,2016
Minithumbup
By:
Sep 22,2016
0 people found
this helpful
Hannah is very professional in her approach and she has answered all my questions very quickly. She was very patient when meeting me to view properties, allowing me plenty of time to look around even though it was out of office hours. Hannah is friendly and capable and her customer service skills are excellent....
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Sep 22,2016
Minithumbup
By:
Sep 22,2016
0 people found
this helpful
Anne was very helpful to us recently in the auction of a barn. She is very knowledgeable, patient, thorough and polite. Nothing was too much trouble and she kept us up to date daily with the progress of the sale....
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Comment on agent fees
I consider the fees to be reasonable.
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Sep 22,2016
Minithumbup
By:
Sep 22,2016
0 people found
this helpful
Managed the rental of our property quite happily for 3 years, then sold it without too much bother either. Rates were reasonable and communication polite and efficient....
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Comment on agent fees
Clear and reasonable.
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Sep 22,2016
Minithumbdown
By:
Sep 22,2016
0 people found
this helpful
Marketing got off to a good start but was hampered by changes in Stamp Duty and Brexit. A prospective buyer was found quickly and eventually we came to an agreed price. All staff were very helpful but the main contacts were very supportive and responded quickly to questions and potential problems. A satisfactory result....
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What agent could do to change your mind?
Reasonable
Comment on agent fees
Reasonable
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Sep 22,2016
Minithumbup
By:
Sep 22,2016
0 people found
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Very friendly and helpful throughout. Easy to contact and quick at getting back to me about any questions I had....
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Sep 22,2016
Minithumbup
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Sep 22,2016
0 people found
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The staff of Bradley Estate agent at 16 Mannamead are indeed very helpful. My contact with Dawn, Kathy, Hannah and Chris were very useful and rewarding; they are very pleasant persons. Dawn helped to locate a good property for me to buy and Chris is a very good financial adviser. At all stages of the buying process, they were proactive and made sure that everything moves smoothly to completion. Kathy and Hannah were also nice during the process of viewing and hunting for a property to buy. Takin...
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Comment on agent fees
Very Good
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Sep 22,2016
Minithumbup
By:
Sep 22,2016
0 people found
this helpful
Katie and her team in Cowick Street always offer a first class service. They have managed my rental properties for many years now and i can rely on each and everyone of them for total efficiency and a professional service. I have recommended them to other landlords and will continue to do so ....
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Comment on agent fees
good
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NAEA ARLA RICS TDS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
384 3 414 8 1654 16 1414 8 276 6
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Agent Fees

Bradleys is pleased to offer a tailor made fee package for clients. The package can include conveyancing on the sale of the property. Please call us for a Free Market Appraisal where our packages can be discussed in more detail.
Last updated at 2:48 PM 05/01/2016 by allAgents

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:




Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP





5. In the event that the investigation carried out by the parties as detailed above still fails to satisfy your complaint, then you are at liberty to refer

the complaint in writing to the Property Ombudsman to whom information will be provided by this Company. You are also entitled to have your complaint referred to the Ombudsman should we fail to deal with matters expeditiously i.e. within 8 weeks from the date of written

notification to ourselves.

Last updated at 4:39 PM 13/07/2012 by AllAgents

Awards won by Bradleys Estate Agents

Individual Branch Awards

Bovey Tracey, TQ13 9AD

Brixham, TQ5 8DZ

Buckfastleigh, TQ11 0AA

Budleigh Salterton, EX9 6LD

Callington, PL17 7BE

Camborne, TR14 8JX

East Looe, PL13 1AD

Exeter, EX4 3QR

Exmouth, EX8 2EA

Hayle, TR27 4DX

Helston, TR13 8AA

Honiton, EX14 1JP

Liskeard, PL14 4BE

Newquay, TR7 1SF

Okehampton, EX20 1AS

Paignton, TQ4 5BW

Penzance, TR18 2JD

Plymouth, PL4 7AA

Saltash, PL12 6JR

Shaldon, TQ14 0DE

Sidmouth, EX10 8LB

St Ives (Cornwall), TR26 1SE

Taunton, TA1 3LZ

Teignmouth, TQ14 8AP

Torquay, TQ1 4NE

Exeter, EX4 1AL

Plymouth, PL7 2HJ

Plymouth, PL9 7AW

Exmouth, EX8 2SN

Newton Abbot, TQ12 2JL

Plymouth, PL4 6JH

Crediton, EX17 3LG

Firm rankings


Overall

View All 34 Branches


Bradleys Estate Agents - Bovey Tracey, Bovey Tracey, TQ13
Bovey Tracey
28 Fore Street, Bovey Tracey TQ13 9AD
(50)
Bradleys Estate Agents - Bradleys Online, Exmouth, EX8
Bradleys Online
Online 7 Stevenstone Road, Exmouth EX8 2EP
(13)
Bradleys Estate Agents - Brixham, Brixham, TQ5
Brixham
46 Fore Street, Brixham TQ5 8DZ
(111)
show all branches (34)
Bradleys Estate Agents - Buckfastleigh, Buckfastleigh, TQ11
Buckfastleigh
45 Fore Street, Buckfastleigh TQ11 0AA
(61)
Bradleys Estate Agents - Budleigh Salterton, Budleigh Salterton, EX9
Budleigh Salterton
9 High Street, Budleigh Salterton EX9 6LD
(94)
Bradleys Estate Agents - Callington, Callington, PL17
Callington
1 New Road, Callington PL17 7BE
(178)
Bradleys Estate Agents - Camborne, Camborne, TR14
Camborne
31 Commercial Street, Camborne TR14 8JX
(88)
Bradleys Estate Agents - Crediton, Crediton, EX17
Crediton
118 High Street, Crediton EX17 3LG
(63)
Bradleys Estate Agents - Exeter, Exeter, EX4
Exeter
47 North Street, Exeter EX4 3QR
(282)
Bradleys Estate Agents - Exeter St Thomas, Exeter, EX4
Exeter St Thomas
24 Cowick Street, Exeter EX4 1AL
(278)
Bradleys Estate Agents - Exmouth, Exmouth, EX8
Exmouth
33 Rolle Street, Exmouth EX8 2SN
(300)
Bradleys Estate Agents - Hayle, Hayle, TR27
Hayle
21 Fore Street, Hayle TR27 4DX
(70)
Bradleys Estate Agents - Head Office, Exmouth, EX8
Head Office
7 Stevenstone Road, Exmouth EX8 2EA
(44)
Bradleys Estate Agents - Helston, Helston, TR13
Helston
1 Meneage Street, Helston TR13 8AA
(62)
Bradleys Estate Agents - Honiton, Honiton, EX14
Honiton
114a High Street, Honiton EX14 1JP
(77)
Bradleys Estate Agents - Liskeard, Liskeard, PL14
Liskeard
4 Bay Tree Hill, Liskeard PL14 4BE
(84)
Bradleys Estate Agents - Looe, East Looe, PL13
Looe
Fore Street, East Looe PL13 1AD
(118)
Bradleys Estate Agents - Mannamead, Plymouth, PL4
Mannamead
16 Mannamead Road, Plymouth PL4 7AA
(261)
Bradleys Estate Agents - Mutley, Plymouth, PL4
Mutley
55 Mutley Plain, Plymouth PL4 6JH
(158)
Bradleys Estate Agents - Newquay, Newquay, TR7
Newquay
3a Berry Road, Newquay TR7 1SF
(118)
Bradleys Estate Agents - Newton Abbot, Newton Abbot, TQ12
Newton Abbot
5 Bank Street, Newton Abbot TQ12 2JL
(126)
Bradleys Estate Agents - Okehampton, Okehampton, EX20
Okehampton
Eastgate House, East Street, Okehampton EX20 1AS
(117)
Bradleys Estate Agents - Paignton, Paignton, TQ4
Paignton
15 Hyde Road, Paignton TQ4 5BW
(202)
Bradleys Estate Agents - Penzance, Penzance, TR18
Penzance
The Central Estates Office, Penzance TR18 2JD
(56)
Bradleys Estate Agents - Plympton, Plymouth, PL7
Plympton
141 Ridgeway, Plymouth PL7 2HJ
(99)
Bradleys Estate Agents - Plymstock, Plymouth, PL9
Plymstock
8 The Broadway, Plymouth PL9 7AW
(98)
Bradleys Estate Agents - Saltash, Saltash, PL12
Saltash
4A Regal House, Fore Street, Saltash PL12 6JR
(129)
Bradleys Estate Agents - Shaldon, Shaldon, TQ14
Shaldon
18 Fore Street, Shaldon TQ14 0DE
(144)
Bradleys Estate Agents - Sidmouth, Sidmouth, EX10
Sidmouth
119 High Street, Sidmouth EX10 8LB
(159)
Bradleys Estate Agents - St Ives, St Ives (Cornwall), TR26
St Ives
Tregenna Hill, St Ives (Cornwall) TR26 1SE
(83)
Bradleys Estate Agents - Surveyors Exeter, Exeter, EX1
Surveyors Exeter
31- 32 Southernhay East, Exeter EX1 1NX
(0)
Bradleys Estate Agents - Taunton, Taunton, TA1
Taunton
49/50 East Street, Taunton TA1 3LZ
(114)
Bradleys Estate Agents - Teignmouth, Teignmouth, TQ14
Teignmouth
6 Den Road, Teignmouth TQ14 8AP
(247)
Bradleys Estate Agents - Torquay, Torquay, TQ1
Torquay
12a Fore Street, Torquay TQ1 4NE
(96)

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