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Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer Read full description...Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer system, with all offices having all properties available at the touch of a button.

Bradleys pride themselves in providing the complete property service. Not only do they sell and let residential property they have departments for surveys, independent mortgage and financial advice, commercial property, property insurance, auctions as well as land and new homes.

Bradleys also arrange Conveyancing through some of the region's top legal firms.] Bradleys have a designated Customer Services department that is open 7 days a week dealing with enquiries until 10pm when other agents are closed, to further commit themselves to provide the very best customer service.
Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
Very impressed with the knowledge of both Stuart and Chris. I will defiantly be recommending the mortgages and Bradleys to anyone who is looking to sell or just to re-mortgage like we did. if your looking to knock a few years off the mortgage and have some money to buy a new car give Stuart a call....
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Comment on agent fees
£200 for the service I received was really cheap.
Was this helpful? Yes
Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
I cannot speak highly enough of the staff at Bradleys, they have all been first rate. Nothing has been too much trouble for them. Lisa Rayner, whom I had most dealings with, has been exceptional helpful....
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Comment on agent fees
Fair
Was this helpful? Yes
Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
I found the selling process a little daunting at first but Lisa put my mind at rest with her confident and positive attitude and the house had an offer to buy within two weeks....
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Comment on agent fees
Very worthwhile fee
Was this helpful? Yes
Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
Excellent service from the whole team with a great customer service approach. The team dealt with everything professionally throughout the process. Thank you....
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Was this helpful? Yes
Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
Kayleigh couldn't have been more helpful. As a first time buyer I told her exactly what I was looking for and that day came back with multiple properties. When making viewings she could see any concerns i had and answered all the questions I threw at her. She made me feel very comfortable about buying my first property and really put any nerves to bed. Would highly recommend Kayleigh as she couldn't be more helpful....
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Was this helpful? Yes
Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
Tariq has gone above and beyond for this sale to go though, I think anyone else would of given up mothes ago, but we have finally completed and all worth while. Very happy with the service I have received from Tariq and all other staff members and would defiantly recommend....
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Was this helpful? Yes
Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
Moving from another country to the UK was always going to be difficult and I had assumed finding a rental but be the most difficult! However, from my first point of contact with Tracy, both myself and my husband felt completely confident in what Bradley's had to offer us. Tracy was courteous, understanding and explained everything to us thoroughly from start to finish. She assisted us with our credit & reference checking and kept us informed the entire way. Our circumstances were somewha...
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Comment on agent fees
Fees as expected.
Was this helpful? Yes
Aug 23,2016
Minithumbup
By:
Aug 23,2016
1 people found
this helpful
We chose Bradleys because of their enthusiasm for being able to sell our property, this enthusiasm carried through right until the end. Their help and support was invaluable. It made the whole process a lot less stressful than what you hear it's supposed to be....
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Comment on agent fees
Fair
Was this helpful? Yes
Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
I found the staff friendly and very helpful the sevice they provided was very efficient The sale of my mum's property was trouble free...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
After speaking with Stuart about selling my house he sensed it was not what we wanted to do. after asking if it was ok to talk finances Stuart suggested we spoke with his mortgage advisor Mike Perkins. after 20 mins with mike my monthly mortgage payments were halved and I released 20k equity from the property to make some improvements. VERY VERY HAPPY...
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Comment on agent fees
Well last agent we did a mortgage through we were ripped off by thousands. so to be charged £195 once the mortgage is done again very very happy
Was this helpful? Yes
Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
I found them very helpful, everything went smoothly they were always polite and helpful and the moving experience was all good...
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Was this helpful? Yes
Aug 22,2016
Minithumbup
By:
Aug 22,2016
0 people found
this helpful
Viewed a property listed by Bradleys, the member of staff that showed us the property was very knowledgeable, both about the house and the local area. My wife and I felt very confident enough to submit an offer straight away. The offer was accepted, then through out then process Bradleys have been nothing but exceptional. Helpful, as this is our first house they kept me informed along the process for which I am very thankful for....
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Comment on agent fees
N/A
Was this helpful? Yes
Aug 22,2016
Minithumbup
By:
Aug 22,2016
1 people found
this helpful
Buckfastleigh Bradleys have been fantastic! Friendly and professional and really going the extra mile to help in any way they possibly could, not just to sell our house but also by finding exactly the right buyer so that they're happy too! Couldn't ask for a better service or more helpful people - thank you!...
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Was this helpful? Yes
Aug 22,2016
Minithumbup
By:
Aug 22,2016
0 people found
this helpful
Kayleigh sold my house in Beaumont road within a week, she achieved far higher than I thought she would and dealt with the after sales very well. The Bradleys office were very helpful too if I couldn't get answers on Kayleigh's day off the others went to great lengths to help me and resolve any issues I had with the process.. Like any long process it wasn't all plain sailing but the Mutley branch made it as easy as it could have been for me....
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Was this helpful? Yes
Aug 22,2016
Minithumbup
By:
Aug 22,2016
0 people found
this helpful
Kayleigh is a very approachable and professional property agent. She has a wealth of knowledge in the Plymouth property market in both sales and lettings. Kayleigh has always gone that extra mile and she's helped to me to let properties with great tenants. I would highly recommend and I look forward to working with her again in the future. Mark...
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Comment on agent fees
Very competitive
Was this helpful? Yes
Aug 22,2016
Minithumbup
By:
Aug 22,2016
1 people found
this helpful
I have purchased 7 houses in my lifetime and I have never received such professional service as I have recently received from Bradleys. This was a difficult sale as it was for probate and I live over 200 miles away but this has not affected the service. From the outset Chris and his staff have pitched the valuation accurately for a prompt sale, the staff have always kept me updated on viewings and progress of the sale and chased the lawyers appropriately. I cannot recommend the service highly...
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Comment on agent fees
Appropriate for the sale
Was this helpful? Yes
Aug 22,2016
Minithumbup
By:
Aug 22,2016
0 people found
this helpful
A very professional and courteous team, very smooth transaction, completely stress free from start to finish thanks to the Bradleys team....
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Comment on agent fees
N/A
Was this helpful? Yes
Aug 22,2016
Minithumbup
By:
Aug 22,2016
0 people found
this helpful
Bradleys were great at marketing our house and we liked the quality of the photos and advert. We had lots of viewings and achieved an above asking price so are very happy. The whole of the Exeter team provided us with a good service and gave honest advice and information which was really useful. I'd like to nominate Lauren and Adam for being both friendly and professional during viewings and never making me feel in the way. Many thanks!...
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Comment on agent fees
Average
Was this helpful? Yes
Aug 21,2016
Minithumbup
By:
Aug 21,2016
1 people found
this helpful
Very pleasant honest and understanding staff that dealt with our sale dealing with any of our queries in a professional manner.many thanks....
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Comment on agent fees
Same as any others expensive!
Was this helpful? Yes
Aug 21,2016
Minithumbup
By:
Aug 21,2016
0 people found
this helpful
I found Anna and Sally very professional when buying my new property and the purchase went through smoothly, I can highly recommend them....
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Comment on agent fees
I purchased so no agents fees
Was this helpful? Yes
Aug 19,2016
Minithumbup
By:
Aug 19,2016
0 people found
this helpful
Through my experience as an builder and developer and later in academia I have kept a poor opinion of estate agents and their level of professionalism. First Tariq and then more particularly Peter have changed that opinion completely. During my purchase I found them both to be prepared to go that extra distance to see that my needs were satisfied and during the negotiations through solicitors I found Peter to be exceptional, achieving results that the solicitors seemed incapable of. Thank you Br...
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Comment on agent fees
N/A
Was this helpful? Yes
Aug 19,2016
Minithumbup
By:
Aug 19,2016
1 people found
this helpful
We have rented a house through Bradley's and overall the experience was really good. It did take a little longer than we would have liked but I don't think that was anybody's fault. Rosie looked after us and not only was she really lovely but was very professional and efficient....
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Comment on agent fees
All agents fees are ridiculously high, overall we paid £540.
Was this helpful? Yes
Aug 19,2016
Minithumbup
By:
Aug 19,2016
0 people found
this helpful
I can not fault the service I had from these two young people, polite and quick to call back if not available when I rang their office. Thank you very much I just love the house and am enjoying living in Taunton too....
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Comment on agent fees
Did not apply to my buying my house
Was this helpful? Yes
By: Jack Battersby
Aug 19, 2016
Thank you very much for your positive feedback. It was a pleasure dealing with you and I wish you many years of happiness in your new home. Jack....
Aug 19,2016
Minithumbup
By:
Aug 19,2016
0 people found
this helpful
Very helpful and accommodating. Would highly recommend them. Both Emma and Tracy were really friendly and approachable. They both helped us ease through buying our firsr house....
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Was this helpful? Yes
Aug 19,2016
Minithumbdown
By:
Aug 19,2016
0 people found
this helpful
We put our property on the market in February and I do have to say that I have not been at all impressed, as follows: 1 A photograph of our large garden looked as if it was a field. I know it was taken in February but, when I suggested they come and take another in the early Summer, when it was looking magnificent, the agent said they would do so if they got a viewing! They couldn't be bothered to come up and take a new photo. 2 When they did do a viewing they did not leave the house neat and...
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What agent could do to change your mind?
OK
Comment on agent fees
OK
Was this helpful? Yes
Aug 19,2016
Minithumbup
By:
Aug 19,2016
0 people found
this helpful
I could not have wished to have dealt with a more helpful and obliging estate agent than Dawn. I have probably not been the easiest of clients to deal with; despite this, every query and request I put forward to Dawn was dealt with both promptly and professionally. Dawn is very approachable, friendly and easy to deal with. I just hope I am fortunate enough to deal with Dawn again on my next purchase!...
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Comment on agent fees
N/A
Was this helpful? Yes
Aug 18,2016
Minithumbup
By:
Aug 18,2016
0 people found
this helpful
Cathy was so helpful in the process of my first property purchase, she gave me invaluable information and guidance. She kept me informed every step of the way and really went above and beyond to make it all go smoothly. A true asset to Bradleys!...
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Comment on agent fees
There were no fees.
Was this helpful? Yes
Aug 18,2016
Minithumbup
By:
Aug 18,2016
0 people found
this helpful
After our first viewing with Lorna she seemed to grasp what we were looking for very quickly and found us the perfect home to rent in no time! Fiona provided great service from this point on and ensured everything ran very smoothly. Thank you ladies we are settling in nicely....
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Was this helpful? Yes
Aug 17,2016
Minithumbup
By:
Aug 17,2016
0 people found
this helpful
I have had excellent service from Rosie,Mandy and Rebecca. They have helped me so much through the Sale. They are kind and caring and will go out of their way to help. Rosie has been helpful with paper work for the Solicitors which I wasn't sure about. Even late on a Friday she didn't mind checking it all through for me. They have been wonderful emailing paper work to the solicitors for me....
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Comment on agent fees
Good. They worked so hard.
Was this helpful? Yes
Aug 17,2016
Minithumbup
By:
Aug 17,2016
0 people found
this helpful
I found Anna and Jonathan helpful and friendly. I dealt mainly with Anna and she kept me up to date weekly with the progress of the sale. Once we found the correct selling price, the house sold quickly and there were no hitches....
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Comment on agent fees
No problem with the agents fees.
Was this helpful? Yes





Review statistics

From Landlords From Tenants From Vendors From Buyers Other
383 3 400 6 1591 14 1369 8 265 6

Job vacancies

Please see a list of jobs available

Review Statistics for Foxtons

Valuation and Fee Performance
71 % customers were satisfied with agent's fees 87 % accuracy of agent's valuations

Sales and lettings value statistics
Price range of properties sold by the agent Price range of properties rented by the agent
 
Minimum:83000 Minimum:275
Maximum:2370000 Maximum:12013

Review Summary

 
Total Reviews:764
Total Ratings:770
First Review:24/04/2007
Latest Review:30/04/2015
Overall Review Performance
 
Recommend:518
Disapprove:252
Satisfaction:68 %

 

Individual Services Review Performance
 
From Landlords From Tenants From Vendors From Buyers
 
Recommend:45 Recommend:166 Recommend:190 Recommend:78
Disapprove:38 Disapprove:137 Disapprove:14 Disapprove:5
Satisfaction:55 % Satisfaction:55 % Satisfaction:94 % Satisfaction:94 %

 
Surveys Conveyancing Lettings (Prospect) Sales (Prospect)
 
Recommend:0 Recommend:0 Recommend:21 Recommend:13
Disapprove:0 Disapprove:1 Disapprove:23 Disapprove:30
Satisfaction:- Satisfaction:0 % Satisfaction:48 % Satisfaction:31 %

 
They manage our building They are our factor They manage our estate
 
Recommend:0 Recommend:0 Recommend:0
Disapprove:2 Disapprove:0 Disapprove:0
Satisfaction:0 % Satisfaction:- Satisfaction:-

Agent Fees

Bradleys is pleased to offer a tailor made fee package for clients. The package can include conveyancing on the sale of the property. Please call us for a Free Market Appraisal where our packages can be discussed in more detail.
Created at 2:48 PM 05/01/2016. Last updated at 2:48 PM 05/01/2016 by allAgents


Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:




Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP





5. In the event that the investigation carried out by the parties as detailed above still fails to satisfy your complaint, then you are at liberty to refer

the complaint in writing to the Property Ombudsman to whom information will be provided by this Company. You are also entitled to have your complaint referred to the Ombudsman should we fail to deal with matters expeditiously i.e. within 8 weeks from the date of written

notification to ourselves.

Created at 4:39 PM 13/07/2012. Last updated at 4:39 PM 13/07/2012 by AllAgents

Awards won by Bradleys Estate Agents

Individual Branch Awards

Bovey Tracey, TQ13 9AD

Brixham, TQ5 8DZ

Buckfastleigh, TQ11 0AA

Budleigh Salterton, EX9 6LD

Callington, PL17 7BE

Camborne, TR14 8JX

Crediton, EX17 3LG

Exeter, EX4 3QR

Exeter, EX4 1AL

Exmouth, EX8 2SN

Hayle, TR27 4DX

Exmouth, EX8 2EA

Helston, TR13 8AA

Honiton, EX14 1JP

Liskeard, PL14 4BE

East Looe, PL13 1AD

Plymouth, PL4 7AA

Plymouth, PL4 6JH

Newquay, TR7 1SF

Newton Abbot, TQ12 2JL

Okehampton, EX20 1AS

Paignton, TQ4 5BW

Penzance, TR18 2JD

Plymouth, PL7 2HJ

Plymouth, PL9 7AW

Saltash, PL12 6JR

Shaldon, TQ14 0DE

Sidmouth, EX10 8LB

St Ives (Cornwall), TR26 1SE

Taunton, TA1 3LZ

Teignmouth, TQ14 8AP

Torquay, TQ1 4NE

Firm rankings



Bovey Tracey
28 Fore Street, Bovey Tracey TQ13 9AD
(50)
Bradleys Online
Online 7 Stevenstone Road, Exmouth EX8 2EP
(12)
Brixham
46 Fore Street, Brixham TQ5 8DZ
(110)
show all branches (34)
Buckfastleigh
45 Fore Street, Buckfastleigh TQ11 0AA
(58)
Budleigh Salterton
9 High Street, Budleigh Salterton EX9 6LD
(90)
Callington
1 New Road, Callington PL17 7BE
(175)
Camborne
31 Commercial Street, Camborne TR14 8JX
(82)
Crediton
118 High Street, Crediton EX17 3LG
(61)
Exeter
47 North Street, Exeter EX4 3QR
(273)
Exeter St Thomas
24 Cowick Street, Exeter EX4 1AL
(274)
Exmouth
33 Rolle Street, Exmouth EX8 2SN
(284)
Hayle
21 Fore Street, Hayle TR27 4DX
(70)
Head Office
7 Stevenstone Road, Exmouth EX8 2EA
(43)
Helston
1 Meneage Street, Helston TR13 8AA
(62)
Honiton
114a High Street, Honiton EX14 1JP
(77)
Liskeard
4 Bay Tree Hill, Liskeard PL14 4BE
(76)
Looe
Fore Street, East Looe PL13 1AD
(117)
Mannamead
16 Mannamead Road, Plymouth PL4 7AA
(229)
Mutley
55 Mutley Plain, Plymouth PL4 6JH
(145)
Newquay
3a Berry Road, Newquay TR7 1SF
(117)
Newton Abbot
5 Bank Street, Newton Abbot TQ12 2JL
(121)
Okehampton
Eastgate House, East Street, Okehampton EX20 1AS
(116)
Paignton
15 Hyde Road, Paignton TQ4 5BW
(202)
Penzance
The Central Estates Office, Penzance TR18 2JD
(55)
Plympton
141 Ridgeway, Plymouth PL7 2HJ
(98)
Plymstock
8 The Broadway, Plymouth PL9 7AW
(95)
Saltash
4A Regal House, Fore Street, Saltash PL12 6JR
(129)
Shaldon
18 Fore Street, Shaldon TQ14 0DE
(137)
Sidmouth
119 High Street, Sidmouth EX10 8LB
(152)
St Ives
Tregenna Hill, St Ives (Cornwall) TR26 1SE
(83)
Surveyors Exeter
31- 32 Southernhay East, Exeter EX1 1NX
(0)
Taunton
49/50 East Street, Taunton TA1 3LZ
(111)
Teignmouth
6 Den Road, Teignmouth TQ14 8AP
(247)
Torquay
12a Fore Street, Torquay TQ1 4NE
(92)

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