• Iain Christie
    Iain Christie
  • upload your photo
    Jayne Cardew
  • upload your photo
    Lyndon Bent
  • Lynn Foster
    Lynn Foster
  • claim your profile
    Dawn Durant
  • Chris Mitchell
    Chris Mitchell
  • Sam Elias
    Sam Elias
  • Julie Wilkins
    Julie Wilkins
  • Angela Hunsdon
    Angela Hunsdon
  • Chloe Date
    Chloe Date
  • Robin Middleton
    Robin Middleton
  • Cathy Nickels
    Cathy Nickels
  • claim your profile
    Marina Cooper
  • Darren Ellis
    Darren Ellis
  • Fiona Taylor
    Fiona Taylor
  • Lisa Findel-Hawkins
    Lisa Findel-Hawkins
  • Elizabeth Lee
    Elizabeth Lee
  • Linda Jarrett
    Linda Jarrett
  • Sally Smitheram
    Sally Smitheram
  • Lisa Rayner
    Lisa Rayner
  • Ellie Stoyan
    Ellie Stoyan
  • Nikki Heathcote
    Nikki Heathcote
  • Sian Wood
    Sian Wood
  • Michelle Rich
    Michelle Rich
  • Peter Lindberg
    Peter Lindberg
Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer Read full description...Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer system, with all offices having all properties available at the touch of a button.

Bradleys pride themselves in providing the complete property service. Not only do they sell and let residential property they have departments for surveys, independent mortgage and financial advice, commercial property, property insurance, auctions as well as land and new homes.

Bradleys also arrange Conveyancing through some of the region's top legal firms.] Bradleys have a designated Customer Services department that is open 7 days a week dealing with enquiries until 10pm when other agents are closed, to further commit themselves to provide the very best customer service.
Mar 23,2017
Minithumbup
By:
Mar 23,2017
0 people found
this helpful
Although we have yet to find our dream house, the viewing experience provided by Sharon has been second to none. She is professional and friendly and has made the process to this point a joy! We have been with other agents who have lacked personality and we really hope we can buy a house with Bradley's based on our experience so far. Thank you!...
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Mar 22,2017
Minithumbup
By:
Mar 22,2017
1 people found
this helpful
Paige was so lovely and extremely helpful. She took us to four properties in total and the final one we fell in love with. Once we had decided to take that property the process was explained clearly and was extremely straightforward. She made our experience so easy and enjoyable! I spoke to Nikki a number of times on the phone to arrange viewings and her telephone manner was lovely and arranging / re-arranging viewings was never an issue. I would to thank the whole team at the Liskeard branc...
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Comment on agent fees
Fees were clearly outlined to us from the beginning.
Was this helpful? Yes
Mar 22,2017
Minithumbup
By:
Mar 22,2017
0 people found
this helpful
Didi's customer service is second to none. She frequently goes over and above expectations, including contacting others in the chain and the results speak for themselves. Didi is very easy to speak with and her knowledge and attention to detail are both excellent....
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Comment on agent fees
n/a
Was this helpful? Yes
Mar 22,2017
Minithumbup
By:
Mar 22,2017
0 people found
this helpful
Extremely efficient and informative staff. It has felt to me to be a difficult sale, but the staff have always remained positive and happy to respond to my questions promptly and cheerfully. I was concerned about the number of calls I made to the office but I was never made to feel that these calls were not appreciated....
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Comment on agent fees
Acceptable
Was this helpful? Yes
Mar 22,2017
Minithumbup
By:
Mar 22,2017
0 people found
this helpful
All the staff at bradleys estate agents were very helpful but it was fiona who helped with our move the most and she was amazing and did her best to move things along quickly,she is an asset to the company. :)...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 22,2017
Minithumbup
By:
Mar 22,2017
0 people found
this helpful
As a first time buyer, I was very grateful and appreciative of their patience and support through the process. Everyone in the office was cheerful, professional and no question or query went unanswered....
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Mar 21,2017
Minithumbup
By:
Mar 21,2017
0 people found
this helpful
Mike was our initial contact and we were impressed by his enthusiasm and the quality of the services on offer. Associated marketing paperwork was very thorough. Julie was our main point of contact and communication throughout the process was timely, informative, courteous and supportive. Ben, Kim and Stephen also chipped in when required. Overall - a great team effort with a happy conclusion!...
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Comment on agent fees
Competitive and flexible approach to rates offered
Was this helpful? Yes
Mar 21,2017
Minithumbup
By:
Mar 21,2017
0 people found
this helpful
Ben has been very helpful throughout the process of our purchase of our first house in Devon. Selling a house after 25 years and purchasing two has been a smooth and pleasant process. Ben has answered queries across a range of subjects and I have much enjoyed my association with him....
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Comment on agent fees
Purchaser so not aware of fees
Was this helpful? Yes
Mar 21,2017
Minithumbup
By:
Mar 21,2017
1 people found
this helpful
Brilliant service. I am a first time buyer and was a little bit nervous about it all. Nikki was great offering advice, guidance and helping me massively with the viewing and always available to contact. Thank you so much for your help....
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Mar 21,2017
Minithumbup
By:
Mar 21,2017
1 people found
this helpful
Paige was helpfully and professional from start to finish with acquiring our new rented home. The information and advice given was very detailed and informative. I would not hesitate in recommending Bradley's to friend's and family....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 20,2017
Minithumbup
By:
Mar 20,2017
0 people found
this helpful
Kirsty was warm, positive, smiley and helpful. She went the extra mile to ensure our move went well by following up on our file and documents. Good luck going forward....
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Comment on agent fees
Good. Fees outlined from the start with no hidden extras.
Was this helpful? Yes
Mar 20,2017
Minithumbup
By:
Mar 20,2017
0 people found
this helpful
Dawn has been an excellent person to do property deals buying or letting, has been very helpful and friendly, hope she carries on for a long time...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 20,2017
Minithumbup
By:
Mar 20,2017
0 people found
this helpful
Friendly and helpful very impressed with the service and very efficient, helped me with my referencing online as I do not have the internet....
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Comment on agent fees
Felt the referencing was a bit high
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Mar 18,2017
Minithumbup
By:
Mar 18,2017
0 people found
this helpful
Good service all round. Kept us informed and made sure buyer was in a position to proceed. All now completed to satisfaction on both sides....
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Comment on agent fees
Reasonable.
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Mar 17,2017
Minithumbup
By:
Mar 17,2017
0 people found
this helpful
I had 2 viewings on the property that i have made an accepted offer on, the first viewing was with Kelly, the 2nd with Dean, both of these agents were incredibly friendly & very knowledgeable. The follow up service from them has been first class & I would recommend Bradleys 100% to anyone looking to buy a property in Plymouth....
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Comment on agent fees
Fair
Was this helpful? Yes
Mar 17,2017
Minithumbup
By:
Mar 17,2017
1 people found
this helpful
Throughout our dealings with Stuart, we have been consistently impressed by his outstanding levels of courtesy, professionalism, and high levels of customer service. Some estate agencies have given the industry a bad name in the past, but Stuart and Bradley's could not have been more helpful or supportive throughout the entire process. Selling a property can be enormously stressful and demanding but Stuart and the team have taken all of that stress away. Thank you so much for a great experience ...
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Comment on agent fees
Easy to understand, transparent and very reasonable for such a high quality service
Was this helpful? Yes
Mar 16,2017
Minithumbup
By:
Mar 16,2017
0 people found
this helpful
Dave, Caroline and Claire are always helpful, friendly and professional. I use them year on year in some capacity and the advice offered has always saved me money....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 16,2017
Minithumbup
By:
Mar 16,2017
0 people found
this helpful
The decision to use Bradley's estate agent was based on the professional and positive customer service from Iain and the staff at this branch.we Their confidence in selling the house came through very strongly and resulting in us accepting an offer on the house within one week of being on the market.we srongly recommend this branch to anyone wishing to sell their property...
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Comment on agent fees
The fees were a fixed price and this suited us,so we knew exactly how much it would cost us
Was this helpful? Yes
Mar 16,2017
Minithumbup
By:
Mar 16,2017
0 people found
this helpful
I could not select any individual agent ,they all worked very hard for us as a team. We found them always positive, smiley and encouraging when thing were tense they gave encouragement. A job well done!! We used their conveyancing package, our agent was Louise who worked tirelessly for us. thank you...
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Comment on agent fees
the fees were competitive to other agents
Was this helpful? Yes
Mar 16,2017
Minithumbdown
By:
Mar 16,2017
0 people found
this helpful
Considering the customer service reviews I've read I can only presume most people needed the service where as an exiting Tenant the customer service I received from Mr. Edwards was appalling. At the start of the rental I notified in writing the specific dates we needed the rental from and to and that was accepted by the branch. Have now been given notice to vacate the property 4 days earlier than had been agreed. I have been in contact and was told the only option was to try to extend the lease ...
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By: Kai Logan
Mar 17, 2017
View all comments (1)
Whilst we are most disappointed to hear that you were not satisfied with the service you received, the contract could have been changed by either party when a change of circumstances occur, which was the case in this instance. I understand that this was explained to you at the time. We take customer service extremely seriously and continually look to improve our service so appreciate the time you have taken to write a review so we can look at whether we could have improved in this case. Should y ...
Mar 15,2017
Minithumbup
By:
Mar 15,2017
0 people found
this helpful
Kate, Mia and Kirsty all provided good customer care when I sold and purchased a new Home through their office....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 15,2017
Minithumbup
By:
Mar 15,2017
0 people found
this helpful
A very lengthy and problematic purchase but Robin went above and beyond to keep it all together. Excellent service. Thank you !...
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Mar 15,2017
Minithumbup
By:
Mar 15,2017
0 people found
this helpful
Used the financial management service rather than the estate agents for a remortgage. Professional service and prompt communication and for endless sevice....
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Comment on agent fees
Nil fees paid.
Was this helpful? Yes
Mar 15,2017
Minithumbup
By:
Mar 15,2017
0 people found
this helpful
Kelly was brilliant I had loads of questions as it was the first time moving but she was great always had the answers and will be all moved out this weekend ! Very happy customer :)...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 14,2017
Minithumbup
By:
Mar 14,2017
0 people found
this helpful
Everything went very smoothly for us from Chris showing us the house to Karen's fast email responses to any questions we had. Thanks....
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Comment on agent fees
We were buying so we don't have an opinion.
Was this helpful? Yes
Mar 14,2017
Minithumbup
By:
Mar 14,2017
0 people found
this helpful
after meeting Tariq at the property i was interested in , he was extremely polite , exceptionally smart , and helpful in every way . i could not have felt more at ease . I have dealt with many agents over my life , if only they were all like Tariq , buying or selling would be a much more pleasant experience ....
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Mar 14,2017
Minithumbup
By:
Mar 14,2017
0 people found
this helpful
Didi was extremely helpful from the first moment we spoke. She was fantastic at offering her guidance and making the stressful process and easy one. There were some up and downs, but Didi was always available at the other end of the phone and really did a great job. I would really recommend speaking with Didi as she's very knowledgeable and easy to work with....
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Comment on agent fees
N/A
Was this helpful? Yes
Mar 14,2017
Minithumbup
By:
Mar 14,2017
0 people found
this helpful
Our first contact was Jonathan. So very gracious with his comments on our home he said what he could deliver and certainly did. Anna was marvellous as was the rest of the Team. Bradleys were very professional and certainly delivered. Our house was 'live' on the market and within 2 days we had two positive buyers and the house sale is complete. nothing was too much trouble and they were easy to talk to..all messages were passed on and returned communication within hours. Thank you all so much fo...
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Comment on agent fees
Really good fees
Was this helpful? Yes
Mar 13,2017
Minithumbup
By:
Mar 13,2017
0 people found
this helpful
Very friendly guy who answer all my questions promptly and without hesitation. Contacted me few times to let me know how whole process is going....
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Comment on agent fees
Normall fees simmilar to most seen around Plymouth.
Was this helpful? Yes
Mar 13,2017
Minithumbup
By:
Mar 13,2017
0 people found
this helpful
I am Power of Attorney for my Dad who is in a care home. I had his house refurbished including new kitchen suite, bathroom suite, carpeting throughout aside from bathroom which is vinyl, redecorated through out, new internal doors, electrical work, and more work done. Then had the property on the rental market for some 4 weeks and despite all the work done was not getting viewings with another letting agent. It then dawned on me that letting agent didn't even have any property photos on displ...
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Comment on agent fees
Very fair
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NAEA ARLA RICS TDS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
436 5 480 10 1845 21 1579 10 312 7

Job vacancies

Please see a list of jobs available

Agent Fees

Bradleys is pleased to offer a tailor made fee package for clients. The package can include conveyancing on the sale of the property. Please call us for a Free Market Appraisal where our packages can be discussed in more detail.
Last updated at 2:48 PM 05/01/2016 by allAgents

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:


Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP
Last updated at 4:39 PM 13/07/2012 by AllAgents

Awards won by Bradleys Estate Agents

Individual Branch Awards

Brixham, TQ5 8DZ

Buckfastleigh, TQ11 0AA

Budleigh Salterton, EX9 6LD

Callington, PL17 7BE

Camborne, TR14 8JX

Looe, PL13 1AD

Exeter, EX4 3QR

Exmouth, EX8 2EA

Hayle, TR27 4DX

Helston, TR13 8AA

Honiton, EX14 1JP

Liskeard, PL14 4BE

Newquay, TR7 1SF

Newton Abbot, TQ12 2JL

Okehampton, EX20 1AS

Paignton, TQ4 5BW

Plymouth, PL4 7AA

Saltash, PL12 6JR

Shaldon, TQ14 0DE

Sidmouth, EX10 8LB

St Ives (Cornwall), TR26 1SE

Taunton, TA1 3LZ

Teignmouth, TQ14 8AP

Torquay, TQ1 4NE

Exeter, EX4 1AL

Plymouth, PL7 2HJ

Plymouth, PL9 7AW

Exmouth, EX8 2SN

Bovey Tracey, TQ13 9AD

Penzance, TR18 2JD

Plymouth, PL4 6JH

Crediton, EX17 3LG

Exmouth, EX8 2EP

Firm rankings



Bovey Tracey
28 Fore Street, Bovey Tracey TQ13 9AD
(55)
Bradleys Online
Online 7 Stevenstone Road, Exmouth EX8 2EP
(24)
Brixham
46 Fore Street, Brixham TQ5 8DZ
(136)
show all branches (34)
Buckfastleigh
45 Fore Street, Buckfastleigh TQ11 0AA
(72)
Budleigh Salterton
9 High Street, Budleigh Salterton EX9 6LD
(100)
Callington
1 New Road, Callington PL17 7BE
(216)
Camborne
31 Commercial Street, Camborne TR14 8JX
(93)
Crediton
118 High Street, Crediton EX17 3LG
(70)
Exeter
47 North Street, Exeter EX4 3QR
(307)
Exeter St Thomas
24 Cowick Street, Exeter EX4 1AL
(298)
Exmouth
33 Rolle Street, Exmouth EX8 2SN
(351)
Hayle
21 Fore Street, Hayle TR27 4DX
(71)
Head Office
7 Stevenstone Road, Exmouth EX8 2EA
(45)
Helston
1 Meneage Street, Helston TR13 8AA
(92)
Honiton
114a High Street, Honiton EX14 1JP
(80)
Liskeard
4 Bay Tree Hill, Liskeard PL14 4BE
(103)
Looe
Fore Street, Looe PL13 1AD
(131)
Mannamead
16 Mannamead Road, Plymouth PL4 7AA
(345)
Mutley
55 Mutley Plain, Plymouth PL4 6JH
(175)
Newquay
3a Berry Road, Newquay TR7 1SF
(123)
Newton Abbot
5 Bank Street, Newton Abbot TQ12 2JL
(149)
Okehampton
1 East Street, Okehampton EX20 1AS
(124)
Paignton
15 Hyde Road, Paignton TQ4 5BW
(219)
Penzance
The Central Estates Office, Penzance TR18 2JD
(59)
Plympton
141 Ridgeway, Plymouth PL7 2HJ
(105)
Plymstock
8 The Broadway, Plymouth PL9 7AW
(108)
Saltash
4A Regal House, Fore Street, Saltash PL12 6JR
(134)
Shaldon
18 Fore Street, Shaldon TQ14 0DE
(155)
Sidmouth
119 High Street, Sidmouth EX10 8LB
(177)
St Ives
Tregenna Hill, St Ives (Cornwall) TR26 1SE
(89)
Surveyors Exeter
31- 32 Southernhay East, Exeter EX1 1NX
(0)
Taunton
49/50 East Street, Taunton TA1 3LZ
(125)
Teignmouth
6 Den Road, Teignmouth TQ14 8AP
(264)
Torquay
12a Fore Street, Torquay TQ1 4NE
(106)

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