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Boxall Brown & Jones



Properties for Sale
Properties to Rent

“Time wasters...”

Nov 01,2018
Minithumbdown
By: 'Unhappy'
Nov 01,2018
0 people found
this helpful
Agent did not turn up saying they forgot the keys when i said i can wait for them started to give me excuses not to come. save your time and petrol. what a time wasters....
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idk
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“Don't take the risk of renting with Boxall Brown & Jones...”

Oct 22,2018
Minithumbdown
By: 'Siim Lepik'
Oct 22,2018
0 people found
this helpful
Don't take the risk of renting with Boxall Brown & Jones. During my 5 years of being a tenant, they have excelled at accepting my rent payments. However, once problems arose, they turned out to be inattentive and unresponsive, to the point of unprofessionalism. In July (nearly 3 ...
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“Very poor. My partner and I arrived early to view ......”

Aug 17,2016
Minithumbdown
By: 'dy357lx2k'
Aug 17,2016
2 people found
this helpful
Very poor. My partner and I arrived early to view a property on Sunday only to be let down by nobody being there. I knocked on the front door, looked through the windows and waited for 40 minutes. After around 20 minutes I tried to contact the ...
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What agent could do to change your mind?
N/A
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“This agent were horrendous to deal with, they sold a ......”

May 30,2014
Minithumbdown
By: 'Ellie'
May 30,2014
4 people found
this helpful
This agent were horrendous to deal with, they sold a property as a 4 bed without checking building regs in place , delayed and sent threatening letters throughout and then 3 weeks before scheduled completion they admitted building regs were not in place so had them done retrospectively ...
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“I would highly recommend BBJ Lettings they took my property ......”

Nov 29,2012
Minithumbup
By: 'Janet Grayburn'
Nov 29,2012
0 people found
this helpful
I would highly recommend BBJ Lettings they took my property over from a local letting agent who had without success and with incompetence failed to secure a tenant. BBJ within 1 week of instructing them had secured three viewings which resulted in two applications for the ...
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“Shocking. Arranged to view a property at 1.30 pm but agent ......”

May 12,2012
Minithumbdown
By: 'Mr A McIntyre'
May 12,2012
2 people found
this helpful
Shocking. Arranged to view a property at 1.30 pm but agent did not arrive. When questioned was told 1.00 pm was my appointment time. I asked why did you not call me? Agent answered that\'s not our policy!! These guys are totally unprofessional in my experience....
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What agent could do to change your mind?
Communicate !!!!!
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“Last year I chose Boxall brown and Jones to sell ......”

Apr 18,2012
Minithumbdown
By: 'Sherry Tann'
Apr 18,2012
3 people found
this helpful
Last year I chose Boxall brown and Jones to sell my property (a Cottage in Crich) This was a huge mistake. Although the manageress was excellant when she came to value and photograph the cottage, it went seriously downhill from there.No regular contact from ...
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What agent could do to change your mind?
Could have been more proactive with sales and an office with staff that were as competant as their manageress. I feel that the back up is sadly lacking and if were as competant as their manageress then they would have sold more properties instead if losing them. All but one in crich have changed agents and the one remaining is a new addition. Surely this speaks for itself.
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Review statistics

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Fees

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Complaints Procedure

No procedure available.

Awards won by Boxall Brown & Jones

Individual Branch Awards


Belper
The Studio Queen Street, Belper DE56 1NR
(0)
Derby
Joseph Wright House, 34 Iron Gate, Derby DE1 3GA
(5)
Derby
4 Blenham Parade Allestree, Derby DE22 2GP
(1)


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