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    Louise Williams
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Aug 17,2016
Minithumbdown
By:
Aug 17,2016
0 people found
this helpful
Very poor. My partner and I arrived early to view a property on Sunday only to be let down by nobody being there. I knocked on the front door, looked through the windows and waited for 40 minutes. After around 20 minutes I tried to contact the agent by telephone and couldn't get through. I then sent an email whilst standing at the front door. I received no reply to my email on Monday so sent another in the evening stating my displeasure with the service. I received a call from a lady called...
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May 30,2014
Minithumbdown
By:
May 30,2014
1 people found
this helpful
This agent were horrendous to deal with, they sold a property as a 4 bed without checking building regs in place , delayed and sent threatening letters throughout and then 3 weeks before scheduled completion they admitted building regs were not in place so had them done retrospectively refusing to tell me what was being done significantly altering features of the house and removing fixtures already agreed for inclusion. Not to mention invalidating the £500 survey I had commissioned. There ...
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Nov 29,2012
Minithumbup
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Nov 29,2012
0 people found
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I would highly recommend BBJ Lettings they took my property over from a local letting agent who had without success and with incompetence failed to secure a tenant. BBJ within 1 week of instructing them had secured three viewings which resulted in two applications for the property which is now let. They were professional efficient and took away the whole responsibility of securing a suitable tenant. Louise Williams operated a very slick system she was approachable and clearly knows what she i...
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May 12,2012
Minithumbdown
By:
May 12,2012
1 people found
this helpful
Shocking. Arranged to view a property at 1.30 pm but agent did not arrive. When questioned was told 1.00 pm was my appointment time. I asked why did you not call me? Agent answered that\'s not our policy!! These guys are totally unprofessional in my experience....
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What agent could do to change your mind?
Communicate !!!!!
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Apr 18,2012
Minithumbdown
By:
Apr 18,2012
1 people found
this helpful
Last year I chose Boxall brown and Jones to sell my property (a Cottage in Crich) This was a huge mistake. Although the manageress was excellant when she came to value and photograph the cottage, it went seriously downhill from there.No regular contact from the office staff, very few viewings other than people walking by and not one person was given a brochure!! not much point in any being printed!! In February we called in the office to ask what was happening and was told by the girl in the o...
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What agent could do to change your mind?
Could have been more proactive with sales and an office with staff that were as competant as their manageress. I feel that the back up is sadly lacking and if were as competant as their manageress then they would have sold more properties instead if losing them. All but one in crich have changed agents and the one remaining is a new addition. Surely this speaks for itself.
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