The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.5/5, 223 Reviews
88% Recommended
100% letting valuation accuracy
84% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 84.00% | £500 | £2,500 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 27 | 2 | 37 | 16 | 81 | 8 | 38 | 2 | 0 | 12 |
Bourne Estate Agents
29 Downing Street, Farnham, Surrey
GU9 7PD
01252 723383





By : 'Tom'
Branch : Guildford, 5a Trinity Gate, Epsom Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : GU1
I have just sold my property in Guildford and cant recommend Bourne too highly. They were extremely competent and pleasant to deal with. The whole selling process took under 9 weeks which was very much down to Bourne's efficiency and knowledge of the Guildford ... Read Full Review
1.25% plus VAT which was fine.

By : 'UnhappyFarnham'
Branch : Farnham, 29 Downing Street
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : No
Postcode : GU9
An expensive and very unfriendly letting agents. Would never, ever rent property from them again, and have warned all friends and family against doing ... Read Full Review
Highly expensive. £96 for a contract renewal. £25 to replace a light bulb


By : 'Debbie'
Branch : Farnham, 29 Downing Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : GU10
Bourne were the agents for our vendor and despite a very stressful sale (mostly our fault due to circumstances beyond our control), they were patient, kind and very professional. Rob was informative and speedy getting back to us on any queries. Millie was unbelievable at getting the whole chain to ... Read Full Review

By : 'Lynne'
Branch : Farnham, 29 Downing Street
Services : Sales (As a Vendor)
Sold price : £208000
Would you recommend ? : Yes
Postcode : GU9
Bourne Estate Agents provided an excellent service from launch to completion. My property sold quickly and despite falling through, they managed to get another buyer within days. Communication was great and Millie was brilliant at keeping me up to date with progress. Thank ... Read Full Review
Good


By : 'woodycat'
Branch : Farnham, 29 Downing Street
Services : Sales (As a Buyer)
Sold price : £545000
Would you recommend ? : Yes
Postcode : GU35
Adam was friendly, professional, knowledgeable and very fast to move on our offer. High emotional intelligence meant he read us quickly and was able to respond to what we needed to know. Worked quickly late Friday evening to contact seller and get back to us. Answered calls and emails ... Read Full Review


By : 'woodycat'
Branch : Farnham, 29 Downing Street
Services : Sales (As a Buyer)
Sold price : £545000
Would you recommend ? : Yes
Postcode : GU35
Adam was friendly, professional, knowledgeable and very fast to move on our offer. High emotional intelligence meant he read us quickly and was able to respond to what we needed to know. Worked quickly late Friday evening to contact seller and get back to us. Answered calls and emails ... Read Full Review


By : 'Dr'
Branch : Petersfield, 2 Swan Street
Services : Sales (As a Buyer)
Sold price : £459250
Would you recommend ? : Yes
Postcode : PO8
I had an excellent service from Bourne Estate agents in Particular from Steven. His assistance was exceptional, he is friendly, polite and very knowledgeable and helpful. He was not only very helpful in finding me an excellent property but also introduced me to Core mortgages which managed to get ... Read Full Review
Excellent
By : 'Paul'
Branch : Guildford, 5a Trinity Gate, Epsom Road
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : GU2
We recently sold our property through Bourne Estate Agents in Guildford and sadly the process from start to finish was incredibly negative. Our dealings with Ross were borderline confrontational and his attitude towards us AS CUSTOMERS was appalling. Throughout the entire process, my wife and I did ... Read Full Review
By : Ross
15 Aug 2016Dear Paul, I am devastated that you did not feel you got the service from us that you deserved - in my 30 years of estate agency I have never before received such comments but despite this; once is...

By : 'Clive'
Branch : Farnham, 29 Downing Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : GU9
Robert and the team put my property on the market which sold within two days, unfortunately due to circumstances beyond their control the sale fell through. I was delighted when only a few days after re-marketing my property they once again sold it, we have now exchanged contracts and completion ... Read Full Review
Good

By : 'Ryan'
Branch : Alton, 72a High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : GU34
Today I completed my move into a property in Alton, I have to say the communication between myself and the agents the whole time was fast and answered all questions along the way, and the property is lovely too. Definitely would recommend them ... Read Full Review


By : 'Colin'
Branch : Farnham, 29 Downing Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : GU9
In Farnham, we have a lot of estate agents to choose from. Due to Bourne marketing most of the type of houses we were interested in, we bought and sold through Bourne. They were priced competitively and even though there was one or two wrinkle in the process, Rob was top notch at getting us back on ... Read Full Review
good
By : 'FrustratedOfAlton'
Branch : Alton, 72a High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
This Review is of the Property Management Department within Bournes Lettings Agent in Alton, Hants. They have repeatedly neglected to respond to reports by us the Tenants of problems with the property, maintenance issues are not dealt with, items not fit for purpose reports ignored. We have ... Read Full Review
By : K Lamb
25 May 2016Thank you for your comment on our All Agents review page, it's disappointing to hear that you haven't received the care and attention you would expected from our services, for which we apologise...

By : 'P'
Branch : Alton, 72a High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : GU34
We recently bought a property that was marketed through Bourne. We had a very difficult time with the chain below us and Gemma was fantastic in being really pro active, keeping on top of the process the whole way and most of all being very reassuring. Something that was sincerely lacking in the ... Read Full Review
I can't comment as we were purchasing.

By : 'Helpful'
Branch : Petersfield, 2 Swan Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : GU33
Throughout the process, from assessing the property to introducing prospective buyers, and in particular following up and giving feedback during the sale period, David has been courteous and helpful, giving positive ... Read Full Review
Fees were reasonable considering the time spent on the sales process.

By : 'Hannah'
Branch : Alton, 72a High Street
Services : Letting (As a Tenant)
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : GU34
Jon was amazing with helping us get into a property quickly with the added bonus of sorting a property which allowed our dog. The process was so easy and everything was sorted quickly. Jon was always available for additional viewing for us and was always on the end of the phone or email answering ... Read Full Review
Average


By : 'Jackie'
Branch : Farnham, 29 Downing Street
Services : Sales (As a Vendor)
Sold price : £450000
Would you recommend ? : Yes
Postcode : GU9
Professional and conscientious estate agents.. from valuation all the way through to completion.. They worked tirelessly to get the right buyer for me and didn't lose momentum throughout the whole process I was extremely happy with the service and would highly recommend to anyone buying or selling ... Read Full Review


By : 'Hannah'
Branch : Alton, 72a High Street
Services : Letting (As a Tenant)
Rent PCM : £775
Would you recommend ? : Yes
Postcode : GU34
Had a great experience with Bourne estate agents, Alton. The viewing was great and we fell in love with the property instantly. There was no hard selling and felt I could freely walk around the house. Knew the area very well. Moved in within a week of viewing. Was a quick service and was happy to ... Read Full Review
Matched a competitor and preferred bournes friendly viewing


By : 'Julie'
Branch : Alton, 72a High Street
Services : Letting (As a Tenant)
Rent PCM : £850
Would you recommend ? : Yes
Postcode : GU34
Bourne's have been very helpful is showing us 2 flats, answering all our questions. they always responded promptly and the paper work was all dealt with by email, which was quick and ... Read Full Review


By : 'KMRH'
Branch : Alton, 72a High Street
Services : Sales (As a Vendor)
Sold price : £450000
Would you recommend ? : Yes
Postcode : GU34
I've just read the post left by "KM" and felt I had to have my say. Let me state from the outset, I'm a real customer of Bourne in Alton. They handled the sale of my father's property in March 2015 and subsequent move to Alton I rarely review anything online, but the comment by ... Read Full Review
Very reasonable fees. Most accurate valuation. Achieved £75,000 more than another local agent's valuation!

By : 'Mel'
Branch : Farnham, 29 Downing Street
Services : Letting (As a Tenant)
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : GU9
Wow, Jenna not only goes the "extra mile" but the whole marathon !! Having been let down by another agent at the very last moment due to their negligence, we found ourselves with three days to find a new home . Having seen a house on line with Bourne we arranged to see it on the ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.