Bourne Estate Agents
4.4/5, 220 reviews
83% recommended
100% lettings valuation accuracy
79% lettings fee satisfaction



Property Features

The directors, managers and staff at Bourne have a wealth of experience within the property industry, dating back to the 1980’s. Having worked through both challenging & buoyant places, we have an excellent understanding of the property industry and more importantly, what it takes to succeed in today's ever-changing market.Bourne ... show more The directors, managers and staff at Bourne have a wealth of experience within the property industry, dating back to the 1980’s. Having worked through both challenging & buoyant places, we have an excellent understanding of the property industry and more importantly, what it takes to succeed in today's ever-changing market.

Bourne is run by local people, the vast majority of our team live in the immediate area, with children in local schools, we know our market, understand our clients and we’re passionate about this area and its community as you are.

...left to get your reviews in for the
2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 100% 79% £500 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
27 2 37 15 81 8 38 2 0 10
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

No Properties

“Awfuil Property Management Service...”

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Feb 01,2024
Minithumbdown
By: 'Mikhail Basman'
Feb 01,2024
0 people found
this helpful
We've hired them as our rental property managers and they will always side with the tenants. The tenants constantly misused and broke things in our house and Bourne Estate agents blamed us for it. In addition, Bourne's contractors are +25% more than local contractors. This cost ...
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“thanks for the work guys...”

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Jan 25,2023
Minithumbup
David
By: 'jody dobson'
Jan 25,2023
0 people found
this helpful
thanks for the work guys. was pleased with my purchase. the guys (especially david) went above and beyond. chasing solicitors is a nightmare but takes alot of the stress out when the agents are helpful enough and can engage for you which these guys did. ...
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“Great service by Tom, Jim and David, where al......”

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Dec 30,2022
Minithumbup
David
By: 'GS'
Dec 30,2022
0 people found
this helpful
Great service by Tom, Jim and David, where all my questions were answered and any issues were quickly chased with the seller. I would recommend Bourne Estate Agents in Guildford...
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“Seemed nice and helpful at first but turned out to ......”

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Sep 25,2022
Minithumbdown
By: 'Disappointed'
Sep 25,2022
0 people found
this helpful
Seemed nice and helpful at first but turned out to be very slow to replying when it came to faults with the the house. Getting the deposit back has been a nightmare and they are very bad at replying...
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By: David Taylor
Sep 24, 2022
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Thank you for taking the time to share your comments. If you could call me on 01483 458 338 and i would be happy to hear more detail surrounding your comments above. ...

“Horrendously incompetent and only have the landlord's interest at heart...”

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Sep 12,2022
Minithumbdown
By: 'Ben'
Sep 12,2022
0 people found
this helpful
Made it very clear throughout the tenancy that their own concern was making sure the landlord got his money, rather than addressing any of the issues we had. Due to the landlord refusing to replace a broken boiler throughout our tenancy, costing us thousands of ...
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“As a buyer I have never been able to view a s......”

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Sep 02,2022
Minithumbdown
By: 'Iman'
Sep 02,2022
0 people found
this helpful
As a buyer I have never been able to view a single property through Borne whether Woking office or Guildford office. The staff always have some excuse for not showing the property. Once, only once, I manged to secure a viewing a week in advance, ...
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“Very unprofessional, and they do not take responsibility...”

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May 06,2022
Minithumbdown
By: 'Property buyer'
May 06,2022
2 people found
this helpful
Very unprofessional, and they do not take responsibility.. they like to wash their hands of responsibility. The agents did not professionally handle the keys to the property and a set of keys were lost/misplaced. They do not wish to accept responsibility and pay for ...
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“⭐️⭐️⭐️⭐️⭐️...”

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Mar 16,2022
Minithumbup
Molly
By: 'Lou'
Mar 16,2022
0 people found
this helpful
I have recently rented a property with Bourne and had the pleasure of being looked after during the process by Molly Calder in Lettings. From start to finish, Molly was tip top with efficiency and helpfulness - would highly recommend her and the team at ...
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“Nearly made me & children homeless!...”

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Oct 08,2021
Minithumbdown
By: 'Single mother of 2'
Oct 08,2021
3 people found
this helpful
We had a buyer and I had an onward purchase set to complete in December. Our buyer wanted to complete in September. The agent said they would not tell the buyer that my completion date was not until December so as not to frighten her ...
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“I liked these agents from the first meeting...”

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Sep 25,2021
Minithumbup
Ross
By: 'Gill/Nick Parker'
Sep 25,2021
0 people found
this helpful
I liked these agents from the first meeting until completion day. They made what was always going to be a difficult and stressful sale less complicated and painful. I was always kept up to date on what was happening and they were always at the ...
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“Exceptional service , very professional fabulous agent...”

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Aug 27,2021
Minithumbup
Phoebe
By: 'Diane'
Aug 27,2021
2 people found
this helpful
I have been dealing with Phoebe at Bourne for the last few months in the sale of my father's house after he passed away. I cannot praise her high enough for all her help with everything. She has gone above and beyond and been a ...
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“Jon Bright was excellent, he kept me updated ......”

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Jun 17,2021
Minithumbup
Jon
By: 'Dawn Hewitt'
Jun 17,2021
0 people found
this helpful
Jon Bright was excellent, he kept me updated with all aspects of the sale of my property. Professional whilst being friendly Only Jon and Marc did viewings and always gave constructive feed back. I would recommend Bourne if you want a great service...
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“Great work by Rob (and colleagues) with both ......”

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Jun 08,2021
Minithumbup
Robert
By: 'Mr Burge'
Jun 08,2021
0 people found
this helpful
Great work by Rob (and colleagues) with both our house sale and purchase. Quick responses and helpful team. A bit of humour helped things along during the process too!...
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“Landlord service...”

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May 31,2021
Minithumbdown
Ayisha
By: 'Adam'
May 31,2021
1 people found
this helpful
Flexible, prompt and efficient. The Alton team looked after me well as a landlord and I felt in safe hands....
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“I just wanted to write that I had such a hard......”

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May 20,2021
Minithumbup
By: 'Paul'
May 20,2021
1 people found
this helpful
I just wanted to write that I had such a hard time finding a property a lot of estate agents where unhelpful and quite rude to me. Until I came across Bourne estate agents the 2 lady's who help me find a property where the nicest ...
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“Money grabbing scumbags...”

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Apr 22,2021
Minithumbdown
Dianne
By: 'Unhappy'
Apr 22,2021
3 people found
this helpful
Worst estate agents I've ever used. Terrible communication, when it came to the end of our tenancy they tried charging us for damages to the property that already there when we moved in, and stated in the check in report. We used a cleaner recommended ...
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“I used Bourne's to purchase my first property......”

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Apr 08,2021
Minithumbup
Ross
By: 'Rosi'
Apr 08,2021
0 people found
this helpful
I used Bourne's to purchase my first property and was delighted at the communication and process - Ross in particular was brilliant, communicative and level-headed through a mildly stressful and lengthy purchase in the middle of a pandemic. Excellent estate agents, highly recommended....
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“Absolutely brilliant service from Jayne at Bo......”

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Feb 26,2021
Minithumbup
Jayne
By: 'Tim'
Feb 26,2021
0 people found
this helpful
Absolutely brilliant service from Jayne at Bourne in Alton. Would whole-heartedly recommend to anyone looking for a rental property to be looked after by the very best service....
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“Emily was very professional and extremely eff......”

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Feb 22,2021
Minithumbup
Emily
By: 'Benjamin davies'
Feb 22,2021
0 people found
this helpful
Emily was very professional and extremely efficient and made the whole process of letting a property through bourne estate agents a stress free and simple process!! Would highly recommend them....
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“I have been so impressed with Bourne Estate A......”

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Feb 19,2021
Minithumbup
By: 'Charlie'
Feb 19,2021
0 people found
this helpful
I have been so impressed with Bourne Estate Agents in Farnham. Adrian Cannon who is helping me with the a purchase of a property has been so incredibly helpful, quick, trustworthy and proactive. I would definitely recommend to any sellers or purchasers....
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“When Adrian first showed us round the propert......”

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Jan 20,2021
Minithumbup
By: 'Laura Hartley-Smith'
Jan 20,2021
0 people found
this helpful
When Adrian first showed us round the property, he was knowledgeable, personable and understood what we were looking for. He was quick with responses and very easy to deal with. Once our offer was accepted and Rebecca took over, she was also a pleasure to ...
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“If i could give 0 stars i would! Absolute sha......”

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Jan 13,2021
Minithumbdown
By: 'Shannon Picart'
Jan 13,2021
1 people found
this helpful
If i could give 0 stars i would! Absolute shambles and completely unprofessional. Manager isn't capable to do anything and doesn't help at all....
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“Terrible company! So unprofessional!...”

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Dec 17,2020
Minithumbdown
By: 'Luke R'
Dec 17,2020
1 people found
this helpful
Terrible company! So unprofessional, rude on the phone and unhelpful to say the least! There is a reason you do not see many Bourne boards around Surrey! Avoid at all costs!...
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“Chase Jacobs...”

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Dec 16,2020
Minithumbup
Chase
By: 'Teagan'
Dec 16,2020
0 people found
this helpful
Chase Jacobs has been our estate agent from the start and I can honestly say he has been brilliant! He is helpful, answers all your questions and is always contactable. I have been so impressed with his service that I have extended his details to ...
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“Incredible member of staff! Fantastic service!...”

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Dec 04,2020
Minithumbup
Chase
By: 'Laura'
Dec 04,2020
0 people found
this helpful
Chase Jacobs, assistant Lettings manager has been absolutely incredible throughout the entire process of finding us a property to rent. I have never experienced this level of professionalism before, it was outstanding and so appreciated. His work ethic is exceptional and he couldn't have been ...
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By: Laura M
Dec 15, 2020
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Awful experience! Bourne do not care about you or your needs, their service is shocking and unprofessional and even when you attempt to escalate any issues they only treat you with disregard and a huge lack of empathy. Disgusting company ! Do not recommend at all! Will never use again! ...

“We have just had an absolutely horrendous exp......”

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Aug 03,2020
Minithumbdown
Aug 03,2020
1 people found
this helpful
We have just had an absolutely horrendous experience with Bourne Estate Agent in Alton. We were selling and buying through them which turned out to be the worst mistake we have ever made. It all seemed to be going well at first. We sold our ...
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By: Jeb Homes
Aug 05, 2020
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I am the seller and builder of this property and I think it is very unfair to be blaming the agent given it was them who were urging me to stick with yourselves as a buyer. Unfortunately your demands for changes to the property and the need for your buyer to have completed by the end of July were just not going to be possible, hence why I withdrew from the sale to yourselves. I understand that this is frustrating but to blame the agent is really not fair when they have only acted upon my instruc ...

“We bought a house a number of years ago throu......”

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Mar 02,2020
Minithumbup
David
By: 'Katie'
Mar 02,2020
1 people found
this helpful
We bought a house a number of years ago through Bourne and they were excellent in some challenging circumstances. As a result, when we recently decided to sell a rental property, we contacted them for help. It only took 6 weeks from the day we engaged ...
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“Terrible experience. We were looking for a ho......”

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Jan 23,2020
Minithumbdown
Robert
By: 'Samantha'
Jan 23,2020
1 people found
this helpful
Terrible experience. We were looking for a house for two years and spoke to many estate agents in Farnham over a long period. With Bourne, we found a house we liked and I asked Rob during an offering process whether it would go to best ...
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“We were so impressed with Bourne in a difficu......”

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Nov 08,2019
Minithumbup
Ross
By: 'Naomi'
Nov 08,2019
0 people found
this helpful
We were so impressed with Bourne in a difficult situation of terrible solicitors and a buyer who pulled out at the last minute. Bourne were communicative, honest and incredibly helpful. Their after sales team were outstanding easily contactable, polite and friendly even when I was ...
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By: Ross Attwood
Nov 11, 2019
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Thank you for your kind words Naomi; the team are very grateful as it is always such a boost to get recognition especially in what was such a frustrating time for you and only glad we got you moved so quickly after the initial buyer withdrew, regards Ross & the team ...

“Wanna get stuff done? Go to Bourne...”

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Oct 14,2019
Minithumbup
Ross
By: 'matt'
Oct 14,2019
0 people found
this helpful
Wanna get stuff done? Go to Bourne and work with Ross Attwood, Jim Norman and the team. Expert, efficient and responsive. In a tough market they have cool heads and get it done....
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