Bourne Estate Agents

161 reviews 4.6 /5 rating
  • 85% valuation accuracy
  • 91% recommend
  • 91% fee satisfaction
Find
  • Jon Pepper
    Jon Pepper
  • Gemma Miller
    Gemma Miller
  • upload your photo
    Adrian Cannon
  • Andrew Miller
    Andrew Miller
  • claim your profile
    Josh Holt
  • claim your profile
    Clive Drummond
  • claim your profile
    Jenny Stark
  • upload your photo
    Adam Pinfield
  • claim your profile
    Dominic
  • claim your profile
    David Lowther
  • claim your profile
    James Wilde
  • claim your profile
    Damian Hartigan
  • claim your profile
    Esther Lambell
  • claim your profile
    Ross Attwood
  • claim your profile
    Millie Yeomans
  • claim your profile
    Lisa Jones
  • claim your profile
    Cristina Hughes
  • claim your profile
    Denise
  • upload your photo
    Kieran Lamb
  • upload your photo
    Jenna Yates
  • claim your profile
    Bryn Thomas
  • claim your profile
    Emily Boniface
  • claim your profile
    Robert Skuse
  • upload your photo
    David Williams
  • claim your profile
    Sam Bull
The directors, managers and staff at Bourne have a wealth of experience within the property industry, dating back to the 1980’s. Having worked through both challenging & buoyant places, we Read full description...The directors, managers and staff at Bourne have a wealth of experience within the property industry, dating back to the 1980’s. Having worked through both challenging & buoyant places, we have an excellent understanding of the property industry and more importantly, what it takes to succeed in today's ever-changing market.

Bourne is run by local people, the vast majority of our team live in the immediate area, with children in local schools, we know our market, understand our clients and we’re passionate about this area and its community as you are.
 
Website not available Properties for sale
Properties for rent
Feb 28,2017
Minithumbup
claim your profile
Millie Yeomans
By:
Feb 28,2017
0 people found
this helpful
Bourne Estate Agents provided an excellent service from launch to completion. My property sold quickly and despite falling through, they managed to get another buyer within days. Communication was great and Millie was brilliant at keeping me up to date with progress. Thank you....
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes
Feb 06,2017
Minithumbup
claim your profile
Adam Pinfield
claim your profile
Millie Yeomans
By:
Feb 06,2017
1 people found
this helpful
Adam was friendly, professional, knowledgeable and very fast to move on our offer. High emotional intelligence meant he read us quickly and was able to respond to what we needed to know. Worked quickly late Friday evening to contact seller and get back to us. Answered calls and emails quickly....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Feb 06,2017
Minithumbup
claim your profile
Adam Pinfield
claim your profile
Millie Yeomans
By:
Feb 06,2017
0 people found
this helpful
Adam was friendly, professional, knowledgeable and very fast to move on our offer. High emotional intelligence meant he read us quickly and was able to respond to what we needed to know. Worked quickly late Friday evening to contact seller and get back to us. Answered calls and emails quickly....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Jan 30,2017
Minithumbup
By:
Jan 30,2017
0 people found
this helpful
From instruction to completion, my experience with the team at Bourne in Farnham has been a positive one. Proactive at all times, great communication and quick understanding of this client's position....
read full review
Comment on agent fees
Perfectly fair. Initially of course, I felt it was a lot, but the amount of work involved has convinced me otherwise!
Comments (0) Report abuse Print review
Was this helpful? Yes
Sep 26,2016
Minithumbup
claim your profile
Steven Grantham
claim your profile
Lucy Street
By:
Sep 26,2016
2 people found
this helpful
I had an excellent service from Bourne Estate agents in Particular from Steven. His assistance was exceptional, he is friendly, polite and very knowledgeable and helpful. He was not only very helpful in finding me an excellent property but also introduced me to Core mortgages which managed to get me the best deal in the market in a very timely fashion. He also recommended a surveyor for me who did and excellent job. Lucy was excellent too, very friendly and approachable and always answered m...
read full review
Comment on agent fees
Excellent
Comments (0) Report abuse Print review
Was this helpful? Yes
Aug 15,2016
Minithumbdown
By:
Aug 15,2016
3 people found
this helpful
We recently sold our property through Bourne Estate Agents in Guildford and sadly the process from start to finish was incredibly negative. Our dealings with Ross were borderline confrontational and his attitude towards us AS CUSTOMERS was appalling. Throughout the entire process, my wife and I did not feel like 'the customer' and we received far greater service AND attitude from our sellers agents. From lack of communication following viewings to poorly managed buyers - the process was amateuri...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Ross
Aug 15, 2016
View all comments (1)
Dear Paul, I am devastated that you did not feel you got the service from us that you deserved - in my 30 years of estate agency I have never before received such comments but despite this; once is still too many in my view. I therefore wish to apologise if your interpretation of our service did not match your expectations as I am a great believer in dealing with all my customers as I would like to be dealt with myself. I would like to point out though that we did generate over 30 viewings and ...
Jul 04,2016
Minithumbup
claim your profile
Robert Skuse
By:
Jul 04,2016
0 people found
this helpful
Robert and the team put my property on the market which sold within two days, unfortunately due to circumstances beyond their control the sale fell through. I was delighted when only a few days after re-marketing my property they once again sold it, we have now exchanged contracts and completion is set for 8th July. Not only did they achieve the highest price quoted between three agents they also made the entire sales process painless. My thanks to Robert and the team for your assistance....
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes
Jun 06,2016
Minithumbup
claim your profile
Jack Bailey
By:
Jun 06,2016
0 people found
this helpful
Today I completed my move into a property in Alton, I have to say the communication between myself and the agents the whole time was fast and answered all questions along the way, and the property is lovely too. Definitely would recommend them too...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
May 24,2016
Minithumbup
claim your profile
Robert Skuse
claim your profile
Robert Skuse
By:
May 24,2016
0 people found
this helpful
In Farnham, we have a lot of estate agents to choose from. Due to Bourne marketing most of the type of houses we were interested in, we bought and sold through Bourne. They were priced competitively and even though there was one or two wrinkle in the process, Rob was top notch at getting us back on track and into our new house....
read full review
Comment on agent fees
good
Comments (0) Report abuse Print review
Was this helpful? Yes
May 23,2016
Minithumbdown
By:
May 23,2016
1 people found
this helpful
This Review is of the Property Management Department within Bournes Lettings Agent in Alton, Hants. They have repeatedly neglected to respond to reports by us the Tenants of problems with the property, maintenance issues are not dealt with, items not fit for purpose reports ignored. We have several outstanding reports existing for several months that we have not received any emails, phone calls or any form of contact from them about. I even contacted the Landlord directly to seek his help and...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: K Lamb
May 25, 2016
View all comments (1)
Thank you for your comment on our All Agents review page, it's disappointing to hear that you haven't received the care and attention you would expected from our services, for which we apologise profusely. I am sure there are many reasons as to why, however, Bourne take all reviews constructively and professionally and will always endeavour to better ourselves based on experiences from customers and clients. We would appreciate the opportunity to rectify this and I would appreciate the time ...
May 10,2016
Minithumbup
Gemma Miller
Gemma Miller
By:
May 10,2016
0 people found
this helpful
We recently bought a property that was marketed through Bourne. We had a very difficult time with the chain below us and Gemma was fantastic in being really pro active, keeping on top of the process the whole way and most of all being very reassuring. Something that was sincerely lacking in the agents we were using to sell our property. I wish we had used Bourne and will certainly use them in the future. Above all, I want honesty, transparency and efficiency from an agent and I think Bourne stri...
read full review
Comment on agent fees
I can't comment as we were purchasing.
Comments (0) Report abuse Print review
Was this helpful? Yes
Apr 22,2016
Minithumbup
claim your profile
David Williams
By:
Apr 22,2016
0 people found
this helpful
Throughout the process, from assessing the property to introducing prospective buyers, and in particular following up and giving feedback during the sale period, David has been courteous and helpful, giving positive advice....
read full review
Comment on agent fees
Fees were reasonable considering the time spent on the sales process.
Comments (0) Report abuse Print review
Was this helpful? Yes
Feb 29,2016
Minithumbup
Jon Bailey
Jon Bailey
By:
Feb 29,2016
0 people found
this helpful
Jon was amazing with helping us get into a property quickly with the added bonus of sorting a property which allowed our dog. The process was so easy and everything was sorted quickly. Jon was always available for additional viewing for us and was always on the end of the phone or email answering any questions we had. We are now all moved into our new home and are very happy with the service we received from the agents!...
read full review
Comment on agent fees
Average
Comments (0) Report abuse Print review
Was this helpful? Yes
Jan 13,2016
Minithumbup
claim your profile
Robert Skuse
claim your profile
Millie Yeomans
By:
Jan 13,2016
0 people found
this helpful
Professional and conscientious estate agents.. from valuation all the way through to completion.. They worked tirelessly to get the right buyer for me and didn't lose momentum throughout the whole process I was extremely happy with the service and would highly recommend to anyone buying or selling a property.. Thank you for all your hard work guys and especially Millie! ð‚Ÿ‚Ëœ‚Å ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Dec 17,2015
Minithumbup
Jon Bailey
Jon Bailey
claim your profile
Kieran Lamb
By:
Dec 17,2015
0 people found
this helpful
Had a great experience with Bourne estate agents, Alton. The viewing was great and we fell in love with the property instantly. There was no hard selling and felt I could freely walk around the house. Knew the area very well. Moved in within a week of viewing. Was a quick service and was happy to deal with any questions. Will be using them again if needed!...
read full review
Comment on agent fees
Matched a competitor and preferred bournes friendly viewing
Comments (0) Report abuse Print review
Was this helpful? Yes
Nov 25,2015
Minithumbup
Jon Bailey
Jon Bailey
claim your profile
Kieran Lamb
By:
Nov 25,2015
0 people found
this helpful
Bourne's have been very helpful is showing us 2 flats, answering all our questions. they always responded promptly and the paper work was all dealt with by email, which was quick and efficient....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Nov 19,2015
Minithumbup
Gemma Miller
Gemma Miller
Andrew Miller
Andrew Miller
By:
Nov 19,2015
3 people found
this helpful
I've just read the post left by "KM" and felt I had to have my say. Let me state from the outset, I'm a real customer of Bourne in Alton. They handled the sale of my father's property in March 2015 and subsequent move to Alton I rarely review anything online, but the comment by "KM" couldn't be further from the experience we had with Bourne, so I wanted to lend some perspective. They handled the sale of an unusual, but not straightforward period property and subsequent purch...
read full review
Comment on agent fees
Very reasonable fees. Most accurate valuation. Achieved ‚£75,000 more than another local agent's valuation!
Comments (0) Report abuse Print review
Was this helpful? Yes
Nov 18,2015
Minithumbup
Andrew Miller
Andrew Miller
Gemma Miller
Gemma Miller
By:
Nov 18,2015
2 people found
this helpful
I originally placed my property on the market with another agent in the town and they were unsuccessful in selling my property. Bourne were excellent at ensuring that the right potential buyer viewed my property and they were fully aware of the details of the property before arranging a viewing. Their communication from instruction through to completion of the sale has been exceptional and would highly recommend anyone considering selling their property to instruct Bourne Estate Agents. They a...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Nov 18,2015
Minithumbup
claim your profile
Jenna Yates
By:
Nov 18,2015
2 people found
this helpful
Wow, Jenna not only goes the "extra mile" but the whole marathon !! Having been let down by another agent at the very last moment due to their negligence, we found ourselves with three days to find a new home . Having seen a house on line with Bourne we arranged to see it on the Wednesday afternoon and moved in on the Saturday morning ! The service was efficient, professional, stress less and more importantly everything that was agreed was carried out , unlike the other agent,. J...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Nov 17,2015
Minithumbup
claim your profile
Adrian Cannon
By:
Nov 17,2015
1 people found
this helpful
Having had a bad experience with another agent,I switched to Bournes. What a revelation. The whole team are dynamic,positive and a pleasure to deal with. From the very first instance I got the feeling that my business was very important to them.Their brochures are first class. I felt that they were really on the ball and kept me constantly updated with developments. My house had been on the market for months and yet they sold it in the first week of their involvement. They are very professional...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Nov 16,2015
Minithumbup
Gemma Miller
Gemma Miller
Andrew Miller
Andrew Miller
By:
Nov 16,2015
2 people found
this helpful
Dealing with this estate agent has renewed our faith in the industry, there are some stars out there with your interest at heart. Dealing with Gemma Miller from the outset was a delight. Its safe to say my wife and I agree that in our experience she is peerless. The service was efficient, transparent when needed and seamless. We both felt we had someone in our corner. When problems arose, when our own estate agent hid behind their desk, Gemma resolved issues not even belonging to her on our...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Nov 10,2015
Minithumbdown
claim your profile
Damian Hartigan
By:
Nov 10,2015
3 people found
this helpful
Terrible customer service and they would never provide assistance regarding any issues which we all had to arrange with the landlord in the end. The whole point of going to an agency is that it gives you peace of mind and you dont have to deal with the landlord directly but this didnt seem to be the case with Bourne....
read full review
Comments (2) Report abuse Print review
Was this helpful? Yes
By: Managing Director
Nov 10, 2015
View all comments (2)
I am trying to deal with the above comments and must stress at this point that no complaint has been made to the offices to deal with. Furthermore Damian Hartigan does not deal with customers so I am not sure why his name has been mentioned. Finally if the tenant has been put in contact with the landlord it will because the agreement is for Let Only service and we are not managing the property. As with any issues we are happy to investigate fully and assist where possible in finding a solution b ...
Nov 06,2015
Minithumbup
Gemma Miller
Gemma Miller
Andrew Miller
Andrew Miller
By:
Nov 06,2015
4 people found
this helpful
Bourne estate agents are one of the most professional agents I've dealt with. Their honest, pragmatic and sensible approach to helping us sell our house was a breath of fresh air compared to many in Alton. Throughout the sale process Bourne had our best interests at heart and nothing was every too much of an issue they even helped with all the pre-sales paperwork and never-ending enquiries from the buyer's solicitor. Everyone at Bourne was aware of our sale so when Gemma was out on viewings some...
read full review
Comment on agent fees
Better than most yet service not compromised.
Comments (0) Report abuse Print review
Was this helpful? Yes
Nov 05,2015
Minithumbup
Gemma Miller
Gemma Miller
Andrew Miller
Andrew Miller
By:
Nov 05,2015
5 people found
this helpful
From the time Andrew came to do the valuation until the sale was completed we could not have asked for better service. We have lived here for nearly thirty years so did not really know what to do or expect. Gemma could not have been more helpful, from recommending a conveyanceing solicitor to calming our nerves when a member of the chain started trying to delay things, Gemma was always on the end of the phone to sort us, and anybody else out. We would thoroughly recommend Bournes for first rate ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Nov 05,2015
Minithumbup
Andrew Miller
Andrew Miller
Gemma Miller
Gemma Miller
By:
Nov 05,2015
2 people found
this helpful
I have been telling people that using Bourne's to sell my house has entirely changed my opinion of estate agents. (Really ). I have to say that my previous experiences had left me feeling less than convinced about the expertise of estate agents in general. Andrew Miller was patient, careful and measured in his initial valuation visit, leaving us feeling that he was a man we could trust. At that point we had no purchase in view. He made no wild claims about the success of the Alton agency but ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Nov 04,2015
Minithumbup
claim your profile
Denise
By:
Nov 04,2015
5 people found
this helpful
I just wanted to write to say how much my wife and I appreciated all the help and support we received from Bournes whilst renting one of their managed properties. Stapley Cottage (24 Middle Bourne Lane). It was an extremely stressful time for us and whilst we were only in the property for 7 months, the service we received from Bournes was excellent. Inevitably there were a few issues that came up but every single one was dealt with and the suppliers they use, arrived when they said they would...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Nov 02,2015
Minithumbdown
By:
Nov 02,2015
6 people found
this helpful
I am appalled by their aggressive approach and sharp practise - constantly knocking on my door and telephoning but worst of all pestering my elderly mother who shares our home and is often alone home when my husband and I are at work. Does a foot in the door and virtually forcing your way into a home against the wishes of an 83 year old lady really represent this company in an acceptable way. I regret the day I ever entered their office....
read full review
Comment on agent fees
I would not use them if they paid me
Comments (3) Report abuse Print review
Was this helpful? Yes
By: Amiller
Nov 10, 2015
View all comments (3)
It has now been over a week with no response regarding the claim made above, the silence supports the fact that the claim cannot be substantiated. It is a shame that there is not an option to have these posts removed. ...
Aug 27,2015
Minithumbup
claim your profile
Jenna Yates
claim your profile
Kieran Lamb
By:
Aug 27,2015
0 people found
this helpful
Very happy Tenant with Bourne estate agents. Very flexible with last minute viewings also patient and supportive during the whole process....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Aug 24,2015
Minithumbup
By:
Aug 24,2015
0 people found
this helpful
Keats (now incorporated with Bourne Estate Agents) were the third estate agent we instructed to sell our property after the previous agents, particularly the second, promised us a lot but didn't deliver on anything. Steve Grantham from Keats was brilliant and impressed us with his honesty and a very quick turnaround time for getting offers from two different vendors where others had failed. His communication was excellent and helped us through the entire process at which can be a very stressfu...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Aug 18,2015
Minithumbup
claim your profile
Adrian Cannon
claim your profile
Millie Yeomans
By:
Aug 18,2015
1 people found
this helpful
Adrian was great - providing the enthusiasm and energy that i was so lacking. Millie too was wonderful - beavering away behind the scenes, sorting things out with the solicitors etc. - to make sure that the sale did indeed actually go through - despite all the unexpected difficulties. What's more, everyone i spoke to was unfailingly polite, helpful, quick to react and nice ! Thank you Bournes - you made a potentially very traumatic business as painless as possible .....
read full review
Comment on agent fees
Worth it ( & more reasonable than some competitors ..)
Comments (0) Report abuse Print review
Was this helpful? Yes

NAEA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
26 0 28 5 61 5 31 0 0 5
Post a job See all jobs

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Firm rankings


Overall

Estate agents

Letting agents

Firm Widgets

My widgets

View All 5 Branches


Bourne Estate Agents - Alton, , GU34
Alton
72a High Street, Alton GU34 1ET
(65)
Bourne Estate Agents - Farnham, , GU9
Farnham
29 Downing Street, Farnham GU9 7PD
(68)
Bourne Estate Agents - Guildford, GU1
Office 2
5a Trinity Gate, Epsom Road, Guildford GU1 3JT
(24)
show all branches (5)
Bourne Estate Agents - Petersfield, , GU32
Petersfield
2 Swan Street, Petersfield GU32 3AD
(2)
Bourne Estate Agents - Woking, , GU21
Woking
36 Commercial Way, Woking GU21 6EN
(0)

Find the Best Agent to
Buy, Sell or Rent Property




.
Search by
Useful information
About allAgents
For agents
Facebook Twitter Google+ Instagram