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Blundells

53 reviews
  • 1.2 /5 rating
  • 8% recommend
  • 17% fee satisfaction
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Not a transparent agent

Sep 22,2016
Minithumbdown
By:
Sep 22,2016
0 people found
this helpful
Worst letting experience of my life. Me and my partner have lived in 6 different rented properties since we met and Blundells are the only letting agency that we have had any problems with. Ignoring all the minor problems we had with the property (lights not working, extractor systems braking down, knackered locks etc) ignored by Blundells for months on end the main issue was the DAMP. Blundells totally ignored us for the entire 12 month contact when we were telling them the property had serious...
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What agent could do to change your mind?
Exorbitant. £25 per head just for references
Comment on agent fees
Exorbitant. £25 per head just for references
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Sep 06,2016
Minithumbdown
By:
Sep 06,2016
1 people found
this helpful
Awful, awful experience. So bad, that I refused to proceed with the let and lost out on £300 of fees. Blundells even wanted me to insure the landlord's furniture! That's illegal, by the way. But it's in section 2.54 of their policy! Never again dealing with Blundells. I refuse even to look at houses for sale if the sellers are using Blundells as an agent. It really was that bad, and I have lived in rentals since 1996 all over the UK. Blundells take the prize for worst letting agent I've ev...
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Comment on agent fees
Far too high relative to other agents in the area.
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Aug 22,2016
Minithumbdown
By:
Aug 22,2016
0 people found
this helpful
I will never use Blundells again. 1. I was misinformed about fees. I thought I am to pay �200 when I signed a preliminary contract. Then I was told that the fee was �400. I wanted to cancel everything so the fee was reduced to �300 which is still high. My landlord was misinformed too and had to pay �400. 2. The flat was extremely dirty. I had to clean all the shit left by previous tenants. 3. I was not given my deposit and repayment ID. Now it has bee...
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What agent could do to change your mind?
Fees are very high
Comment on agent fees
Fees are very high
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By: Richard Grisewood
Sep 08, 2016
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Very happy with the girls in the branch, moved into a property and on that day the kitchen tap wasn't working and the same day there was a plumber there to sort it, he even worked around my boxes lol! Not sure about the other reviews but when I viewed the property I got a letter which I had to sign and all the fees were detailed on it... They even found me cheap contents insurance....
Jul 13,2016
Minithumbdown
By:
Jul 13,2016
0 people found
this helpful
Planning on renting my first home, found a property that looked great. Was waiting on a young woman to contact the current tenants for a viewing this Saturday and no one has got back to me, I have tried contacting three times for an update and no answer/reply. Not sure how I can rely on them arranging a house for me if they are incapable of answering a phone, replying to an email or even arranging a viewing. So far they have made this a stressful experience. Will avoid these at all costs whe...
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What agent could do to change your mind?
I dont know what they were, didn't even get that far!
Comment on agent fees
I dont know what they were, didn't even get that far!
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Jun 16,2016
Minithumbdown
By:
Jun 16,2016
0 people found
this helpful
I previously rented a property through Blundells, they did not really help with the process of moving. It took longer than we expected to move in and I had to do all the chasing up, as they never called me. I was satisfied with very few services I received. Some of the work that needed to be done such as the mould we had never happened. Then after leaving the property and talking to Blundells which seemed very unsure as to what I was to do about getting my bond back they told me I had to get cal...
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Comment on agent fees
The agents fees we had to pay was overpriced, as we had look at may others that were lower. I wouldn't have minded paying so much if they were actually any good.
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Oct 21,2015
Minithumbup
By:
Oct 21,2015
0 people found
this helpful
I'm quite shocked at how terrible a rating these agents have in the botom ten in the UK??? Wow. Anyway, I thought I'd have my say, I had a very a positive experience dealing with them when I bought my property. When contacting them to view properties at very short notice(one even an hour before I viewed) they were very accommodating and helpful, arranging viewings exactly when I wanted them. I was not living in sheffield when looking for properties so i managed to see many within a short space ...
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Oct 08,2015
Minithumbup
By:
Oct 08,2015
0 people found
this helpful
I previously rented a property through blundells, I was satisfied with most services I received. Although work or minor repairs that needed doing on the house failed to ever be carried out. (Eg carpets cleaned, oven overall cleaning of the housing when moved in). Then when I left the property and went to get my bond back, Hillsbourgh lettings forwarded me on to their property management where they deal with returning the bond. I am currently going to dispute with my bond and need all the eviden...
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Comment on agent fees
The landlord was terrible any compliments about minor faults where never carried out! A verbal promise to "clean the carpets" was never carried out and now that's trying to be taken from the bond I placed down. The heating dial never got mended. The lino was scratched from previous tenant as cat decoration was horrid. Wasn't aloud to make the house feel homily. No nails or anything to even hang a mirror up. It was like living in their house how they wanted it to pay their mortgage. As it was my first time renting it will certainly be my last! And I would advise people to never trust the estate agents and landlord make sure everything is in writing with photographic evidence.
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Sep 29,2015
Minithumbdown
By:
Sep 29,2015
1 people found
this helpful
First of all, if there was rating worse than terrible then that of what I would of chosen and I think they will still get 1 star (which is the lowest rating) but if no stars was an option then that is what I would choose. After paying £300 admin as a single person moving in to a one bedroom I would of expected nothing short of a phenomenal service but as I expected I experienced the exact opposite of this. Prior to moving in I rang Blundells with several queries, is Sky TV available in t...
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Aug 21,2015
Minithumbup
By:
Aug 21,2015
0 people found
this helpful
We viewed multiple properties on the market with Blundells. The marketing materials were good quality. Their communications were good. Once we had put in an offer, they kept us informed (e.g. if someone else bid more than us). All their staff were friendly and helpful on the phone....
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Jun 04,2015
Minithumbdown
By:
Jun 04,2015
2 people found
this helpful
Their fee structure is ridiculous, you pay almost �200 for a simple credit check. The staff are rude, uninterested, and incompetent. We had four separate viewings, they showed us the wrong placed on two of those viewings... ... How can they mix up viewings? I wanted to view a house in Hunter's Bar and they were waiting at an apartment in the city center. The final straw, when I moved out they charged me �24 for a referencing fee. They charge �24 to send a templ...
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May 27,2015
Minithumbdown
By:
May 27,2015
1 people found
this helpful
I have reviewed before on the awful process of moving in. But once we got our furniture and accessories muddled together it seemed we were ready for ourselves and our newborn baby girl. Within weeks I felt unnerved by the noises in the loft and the floor boards. I thought perhaps a structural issue given heavy rains and high winds. To my horror I discovered the house was infested with rats. It took 4 days and 3 conversations with disinterested people on the phone for a man to be sent around in a...
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What agent could do to change your mind?
Show concern and in a situation like this send out rentokil or similar reputable companies. Call and follow up on any results and of course be responsible agents and ensure the environment is safe especially know there is a baby in the house. Discraseful!!
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May 22,2015
Minithumbdown
By:
May 22,2015
1 people found
this helpful
I've been their customer for 2 years. It is terrible experience to deal with this agent however I'm living with my wife and a new born so it is really difficult for us to move again. Anyway here's why it is terrible. 1. They charges me 250 pound admi fee each time I renew my contract, which is 6 months long. Once they only allowed me a three months contract saying that the landlord was withdrawing the property, but after three months they told me that the landlord changed his mind and I could...
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May 13,2015
Minithumbdown
By:
May 13,2015
0 people found
this helpful
If you want to rent a house from a company who is unprofessional, can't be bothered to turn up to show you around a property or even phone you back then Blundells Hillsborough is the place for you. We arranged a viewing for a house to let but Callum who should have been showing us around didnt even bither turning up. We waited 45 minutes and tried calling many time and eventually spoke to someone who said he would phone us straight back which didnt happen. Phoned to complain next day and told ye...
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Apr 02,2015
Minithumbdown
By:
Apr 02,2015
1 people found
this helpful
I'm sorry I ever went anywhere near Blundells. Service has been poor from the start - they failed to put half of our deposit into a DPS and left it floating around in our account. This money has now been lost as a result of yet another of Blundells' failings. Staff are slow to reply to emails and hard to get hold of over the phone making problems which last for months on end with no resolution. After a viewing at our house at which none of us were present they then proceeded to leave the door ...
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Feb 16,2015
Minithumbdown
By:
Feb 16,2015
1 people found
this helpful
They charge the tenant �24 to release a reference, the only estate agents in Sheffield that do this. They told my new letting agent that I paid my rent late even though I had a standing order set up each month. They sent someone to inspect the property without giving me (the tennant) 24hrs written notice, I was out for the morning and came home to a man in my flat, I thought I was being robbed, this was a Saturday morning too.I'm disgusted in the way blundells have acted, very unlawfu...
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Nov 21,2014
Minithumbdown
By:
Nov 21,2014
0 people found
this helpful
I have put rotherham moorgate as I actually deal with Bawtry Road, why am I not surprised that you haven't got this on your site? Another show of incompetence I have been dealing with the branch manager who informed me on the 14th that monies from my tennant had been located and sent to accts (see below ) . The tenant has sent through a copy of his receipt for rent which he paid in yesterday. I have sent this over to Accounts and asked them to allocate and send to you as soon as possible. ...
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Nov 12,2014
Minithumbdown
By:
Nov 12,2014
0 people found
this helpful
It is regrettable that I've signed a tenancy agreement with this agent. Arranged to move in at 9:45am today over 2 weeks ago. It's now 2:30pm and I'm sat in my old house with a hire van pointlessly sat on the drive. Blundells are unable to hand over the keys until a gas safety check has been carried out. Why was this not done prior to our moving in date? As if moving wasn't stressful enough. On the flip side they are very quick to chase up your references & take your money! Doubt I'll have a...
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What agent could do to change your mind?
Compensate for the extra days van rental required due to not being able to present keys as scheduled.
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Oct 20,2014
Minithumbdown
By:
Oct 20,2014
1 people found
this helpful
To advertise a renovated workshed as a one-bedroom farmhouse is scandalous. They state that it "is believed" to date from the early 1800s; the belief has not been tinged by the slightest research - all historical documents show it did not exist until c1872. And to state that a workshop for repairing equipment for the mines was a stable for the mine's shire horses is utterly untrue. As a previous owner who also headed up a local history project, I have presented Blundells with all the f...
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What agent could do to change your mind?
1. Not ignore me 2. Check the information for truth and accuracy
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Oct 14,2014
Minithumbdown
By:
Oct 14,2014
0 people found
this helpful
Blundells only care about ur money nothing else I rented a house with no smoke alarms wen I told them they did nothing about it wen I moved I cleaned all the house n they saying it needed cleaning I'll never in my life rent of these again worst agents ever n robbing gets do anything to get ur money the house i rented ad tiles blow off the roof cus of bad wind didn't do anything about it wen I lived there n now they've rented it out again still with no tiles...
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What agent could do to change your mind?
Not lied
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Oct 01,2014
Minithumbdown
By:
Oct 01,2014
1 people found
this helpful
Where to start with this shambolic outfit? The only thing they actually manage is the removal of your money. I'm still waiting for my deposit to be discussed, let alone returned, because "the landlord hasn't responded yet"; it's been a month. We moved out after less than 6 months having never been able to access the back gardenby the side gate, due to sharp building debris, or have full use of more than half the garage because the garage was full of the landlord's clutter... broken...
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What agent could do to change your mind?
They could have been competent, courteous, helpful, polite, efficient, professional.... But they\'re incapable.
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Sep 09,2014
Minithumbdown
By:
Sep 09,2014
0 people found
this helpful
Renting a property with Blundells has been the most stressful experience of my life initially we were charges £490 for checks!! Then after them going back and forth adding more and more fees on I ended up paying £3000 to move into the property if i had not paid the chunk of money initially and gone through the stress to get in the property i would have walked away but we needed somewhere to live. I am now at the first renewal and Blundells have already asked us for £125 just to renew a...
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What agent could do to change your mind?
FEES!!!!!
Comment on agent fees
DISGUSTING - I have never paid so much to move into a property!!
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Aug 28,2014
Minithumbdown
By:
Aug 28,2014
2 people found
this helpful
Blundells a trading arm of Countrywide Residential Lettings Ltd provided a ‘fully managed property service' for us over the last 3 years, charging 10% of the rental for their services. We were led to believe that they would ensure our property (previously our home) was being well looked after by the tenants while we were out of the country, or at least advise us otherwise. The property was always (according to Blundells) ‘well maintained and looked after', but 3 y...
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What agent could do to change your mind?
Our property managers should have been managing our property in accordance with the tenancy agreement. They should have ensured that \'the property was kept clean and well aired at all times\'. When it clearly wasn\'t they should have informed us and given us chance to end the tenancy. I know we all have personal standards on cleanliness, but Blundells tolerance of filth and grime is breathtaking. Perhaps sending the property managers on a course to spot the difference between a well maintained, and a neglected property
Comment on agent fees
With the exception of rent collection we feel we paid Blundells £69 a month to oversee theft, neglect and deterioration to our property over a 3 year period.
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Jul 31,2014
Minithumbdown
By:
Jul 31,2014
0 people found
this helpful
Disgusting attitude talks to people like they are rubbish. Ok with you aslong as they are getting money out of you but when they owe you money. Don't deal with them wish I had seen all the bad reviews before dealing with them...
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Jul 08,2014
Minithumbdown
By:
Jul 08,2014
1 people found
this helpful
Awful letting agent, I would never use this company ever again and would strongly urge no one else to either. I have just finished my letting contract with Blundells in Sheffield, and throughout the year they have been nothing but useless, how this company ever made it, is beyond me. There was numerous disputes over rent during the year, where it been paid, but there had been no communication between staff members at the Ecclesall branch, and this resulted in several phones calls, from differen...
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Jun 30,2014
Minithumbdown
By:
Jun 30,2014
0 people found
this helpful
Landlords - please stay clear. Blundells' shocking advice has led to us losing thousands of pounds in unpaid rent, legal costs and damaged property after their agent Amy recommended two tenants who we now know have a string of debts, court orders and more recently police called to our property due to a dispute between them. They were very badly vetted by Blundells who did not care who moved in as long as they let the property. It took us 9 months to eventually see them legally evicted, and us re...
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What agent could do to change your mind?
Replace the existing team, manage all processes, have internal sign off and train all staff members in tenant and property law. Care about their landlords. Be responsible. Be professional.
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Jun 30,2014
Minithumbdown
By:
Jun 30,2014
1 people found
this helpful
Awful letting agent, I would never use this company ever again and would strongly urge no one else to either. I have just finished my letting contract with Blundells in Sheffield, and throughout the year they have been nothing but useless, how this company ever made it, is beyond me. There was numerous disputes over rent during the year, where it been paid, but there had been no communication between staff members at the Ecclesall branch, and this resulted in several phones calls, from differen...
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Jun 16,2014
Minithumbdown
By:
Jun 16,2014
3 people found
this helpful
Unusual selling practice. The property went onto sealed bids. The highest bid came after the deadline and was an "an acquantance" of one of the partners. There was a suspicion of arrogance "*" and certainly not in the clients' interest. Reading the reviews it still seems they are getting away with it....
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Jun 05,2014
Minithumbdown
By:
Jun 05,2014
0 people found
this helpful
Absolute rubbish agent snotty staff. Couldn't view property for 2 day then by time we were meant to it was sold. Useless "*" people will never deal with again and I advise no one else to either!...
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Jun 04,2014
Minithumbdown
By:
Jun 04,2014
0 people found
this helpful
Blundells took over our letting agent and things couldn't be worse. They claimed our contract would still remain but they just do what they want to do - or not as the case may be. We have been charged for repairs and have invoices for work that has not been done. They do not keep us up to date with what's happening. They don't answer emails. They send in workmen charging top price for sub standard work. They can't add up. I am a landlord working overseas and have to rely on my agent...
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What agent could do to change your mind?
This agent needs to comply with their own policies. They need to be responsible for, and admit their errors. They need to do what they claim they\'ll do. They need to get proper workmen who\'ll stand behind their work. They need to take their dodgy contractors to task. They need to resolve issues in a timely manner.
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May 29,2014
Minithumbdown
By:
May 29,2014
2 people found
this helpful
I am currently letting a property of Blundell's and the tenancy agreement is due to run out in over a months time. I am very flexible when allowing potential new tenants view the house and can understand the landlord wants some new tenants to take over from myself. One of the lettings agents rang me and he said he had some people who would like to view the house at half one tomorrow. I told him I could not make this because I was at work but could do half four onwards or all day Saturday Sunday ...
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Awards won by Blundells

Individual Branch Awards

Firm rankings


Overall

View All 22 Branches


Blundells - Branch, Chesterfield, S40
Branch
19-21 Glumangate, Chesterfield S40 1TX
(4)
Blundells - Branch, Doncaster, DN1
Branch
26 Hall Gate, Doncaster DN1 3NL
(0)
Blundells - Branch, Dronfield, S18
Branch
10 Dronfield Civic Centre, Dronfield S18 1PD
(1)
show all branches (22)
Blundells - Branch, Rotherham, S60
Branch
3 Moorgate Road, Rotherham S60 2EN
(1)
Blundells - Branch, Sheffield, S1
Branch
2 Campo Lane, Sheffield S1 2EF
(1)
Blundells - Branch, Sheffield, S1
Branch
8 Fitzwilliam Street, Sheffield S1 4JB
(6)
Blundells - Branch, Sheffield, S10
Branch
257-259 Crookes, Sheffield S10 1TF
(1)
Blundells - Branch, Sheffield, S11
Branch
204A Oakbrook Road, Sheffield S11 7ED
(0)
Blundells - Branch, Sheffield, S11
Branch
467-469 Ecclesall Road, Sheffield S11 8PP
(7)
Blundells - Branch, Sheffield, S11
Branch
896 Ecclesall Road, Sheffield S11 8TP
(4)
Blundells - Branch, Sheffield, S12
Branch
183 White Lane, Sheffield S12 3GF
(0)
Blundells - Branch, Sheffield, S2
Branch
82 Park Grange Road, Sheffield S2 3RU
(0)
Blundells - Branch, Sheffield, S3
Branch
8 Morpeth Street, Sheffield S3 7JL
(0)
Blundells - Branch, Sheffield, S5
Branch
2 Bellhouse Road, Sheffield S5 6HL
(0)
Blundells - Branch, Sheffield, S6
Branch
41 Middlewood Road, Sheffield S6 4GW
(10)
Blundells - Branch, Sheffield, S8
Branch
792 Chesterfield Road, Sheffield S8 0SF
(1)
Blundells - Chapeltown Branch, Chapeltown, S35
Chapeltown Branch
Unit 4 Market Street, Chapeltown S35 2UW
(0)
Blundells - Crystal Peaks, Sheffield, S20
Crystal Peaks
5 Peak Square, Sheffield S20 7PH
(5)
Blundells - Hathersage Branch, Hathersage, S32
Hathersage Branch
Main Road, Hathersage S32 1BB
(0)
Blundells - Crystal Peaks, Sheffield, S20
Office 1
Unit C2 Peaks Square, Sheffield S20 7PH
(3)
Blundells - Sheffield, S3
Office 2
Adept House, 8 Morpeth Street, Sheffield S3 7JL
(1)
Blundells - Sheffield, S1
Office 3
North Church House, Queen Street, Sheffield S1 2DE
(1)

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