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    Chris Ross
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    Nicholas Ross
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    Martin Ross
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    Lydia
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    Kim Peters
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    Hannah Elson
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    Lucy
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Blue House Estate Agents is an independent family run property services company offering original and dedicated expertise for a range of property associated techniques.
We maintain a personal and professional standard of service and continue to grow and expand into one of Bagshotโ€™s most successful property agencies.
Our head office is based in the heart of Bagshot village and are enjoying our Sixth year of trading.
By embracing change and constantly challenging tradition, Blue House aim to
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32 High Street
Bagshot
Surrey
GU19 5AZ
01276 427427

 


Properties for sale
Properties for rent
Nov 06,2015
Minithumbup
By:
Nov 06,2015
Featured Review
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After a very bad experience with a large London Agency I started looking for an agent within walking distance of our building. I chose Blue House. Why ... because they seemed sincere and there was no b******t. Charges were mid market and the way they dealt with the various trades seemed infinitely better than the previous agent who charged the various 'trades' to be on their 'approved' list and then took a percentage! Blue House have also managed to repair our finances. The charges are collected...
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Comment on agent fees
Fees are 'mid market' but well worth the money. The manner in which Blue House organise the 'trades' is exemplary! What you see is what you get .... no hidden charges of any sort. That is most unusual and most pleasing as a paying customer!
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May 06,2014
Minithumbup
By:
May 06,2014
Featured Review
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Blue House were one of three agencies that I asked for quotes on my house. From the moment they stepped through the door I could tell they were the right people to sell my house. Nick came prepared with a history of the house, what the current market conditions were and what recent sales within the area meant for my house. Blue House were the only agency that did this. They gave me confidence from day 1 and acted through out in a professional manner. This was all the more impressive as Bracknell...
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Jun 10,2014
Minithumbup
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Jun 10,2014
Featured Review
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This is one pucca agency. I was first attracted to them because they were good value but I have also received fantastic, beyond the call of duty, service from them as well. I am a non-resident owner, the house having been occupied by tenants, so I was all the more dependent on Blue House. They are a friendly and very professional team and this really counts when things threatened to go wrong. Two examples. Blue House achieved a full asking price but the buyer's surveyor thought otherwi...
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Aug 20,2012
Minithumbup
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Aug 20,2012
Featured Review
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Excellent service - my friend was using Blue House to sell her flat and recommened them as their customer service was very good. Glad I did. I dealt first with Nick then Chris. From start to finish they have been very supportive and informative making sure I was updated at all steps. They had my flat rented out within about a week of being advertised and ensured I got the rent I was asking for. They are fully managing my flat as I will be out of the country for 2 years and I feel very happy...
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Mar 04,2012
Minithumbup
By:
Mar 04,2012
Featured Review
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The cost was very competitive which got my attention On talking to them, seemed professional, and knew the business On using them, found them to be very good. I went for finding a tenant, vetting and the contract (so not full management) The main areas which I was impressed by : Vetting, the staff worked together when vetting potential tenants. In one case they got a bad feeling from someone, so did not pursue . I am aware that this is not very tangible, but believe that intuition is worth...
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Dec 06,2016
Minithumbdown
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Dec 06,2016
0 people found
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Avoid at all cost. 3 years with this estate agent has been hell. I am a vulnerable adult and they make it so hard to report problems. My flat currently has water issues (which have reoccured for 3 years due to a boiler issue which was never fixed). It still has the same temporary heating as 3 years ago. The windows have moulded to create cold air coming into the flat. The flat is getting increasing mould. I have a pregnant girlfriend and it is having adverse effects on the baby. T...
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Nov 18,2016
Minithumbup
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Nov 18,2016
0 people found
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I found my house share three years ago with Blue House, and have had no issues with them or the house share. Each member of staff I have dealt with have been professional and helpful. Would be happy to recommend to family and friends....
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Comment on agent fees
Minimal fees at the start of the contract, but then I had a rolling contract with my Landlady. So I incurred no fees for the duration of the let .
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Aug 31,2016
Minithumbdown
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Aug 31,2016
0 people found
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Went to view a 4-bed property in Yateley in 2015, no one arrived so the previous tenant let us look around by ourselves.. We moved in November. Had to wait for a shower door to be cleared away from the front of the house for over 4 weeks. Had to arrange a Skip to be delivered to clear the back garden from glass that had been buried in the mud. The en-suite shower leaked from the word go... The landlord himself came to re-grout it bit still leaking 6 months on and was left with a hole in the bott...
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Comment on agent fees
Bad
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Aug 02,2016
Minithumbup
By:
Aug 02,2016
0 people found
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Really helpful guys. Nothing was to much trouble and most satisfying was they didn't seem like normal estate agents we had come across. Down to earth many thanks mike gaffney...
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Comment on agent fees
Under half the price of others excellent
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Feb 04,2016
Minithumbup
By:
Feb 04,2016
0 people found
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Without doubt best agent in the area. Expert knowledge, personal service, even when dealing with sensitive complex issues. I would highly recommend Nick and his team....
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Comment on agent fees
Excellent
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Jan 29,2016
Minithumbup
By:
Jan 29,2016
0 people found
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A no pressure, friendly and efficient service. Helpful in every respect. Taking the worry out of selling our property. Well done...
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Comment on agent fees
Good
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Jan 29,2016
Minithumbup
By:
Jan 29,2016
0 people found
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Nick was helpful, friendly and understanding of our needs. He was able to deal with situation quickly and in a very positive and professional manner....
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Comment on agent fees
The fees were reasonable.
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Jan 28,2016
Minithumbup
By:
Jan 28,2016
0 people found
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This agency have managed properties for us and their fees and customer service is excellent. I can honestly say they are the best agency I've dealt with. No query too small, always available to assist from start to finish. Their staff are friendly and their expertise is exceptional. Highly recommended Agency ....
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Comment on agent fees
Excellent.
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Jan 22,2016
Minithumbup
By:
Jan 22,2016
0 people found
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The agent was listening to our requests and recommend the best option we can have in the area. Also he responded fast to our enquirers....
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Jan 22,2016
Minithumbup
By:
Jan 22,2016
0 people found
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I have recently sold my property through Bluehouse estate agents in Bagshot. I was very pleased with their polite, down to earth ans professional service. It was a very smooth process, hassle free and I was updated throughout the process which was very helpful. All of their staff members knew exactly what stage the sale was at and before it had sold they worked very hard to areange viewings and sold it quickly at a figure I was more than happy with. I would recommend Bluehouse to anyone ...
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Comment on agent fees
Very reasonable fees, we cam eo agreement that suited all involved.
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Sep 08,2015
Minithumbup
By:
Sep 08,2015
0 people found
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I originally came across Blue House through them managing the block I own an apartment in. I decided to sell the property when the latest tenant moved out. They worked hard to get viewings and agreed a sale which they assisted on getting through to completion. Nice family business and would recommend them highly....
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Comment on agent fees
Happy with them with both managing the block and selling my investment property. Fee's inline with what others were charging.
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Sep 07,2015
Minithumbup
By:
Sep 07,2015
0 people found
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Nice bunch of people. Worked hard finding me tenants for a number of properties. Nice to not get waffle and fees were very reasonable. Nick couldn't do enough for me and didn't think twice about calling on a Saturday night to give me an update. Well done to you all....
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Comment on agent fees
Very very reasonable for both me and the tenant.
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Aug 11,2015
Minithumbdown
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Aug 11,2015
0 people found
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My agent made me write a review of how good they were nearly 3 years ago as I entered the property. Since then hey be been useless in repairs-so bad as they still haven't bothered check if on a water leak through the lights months ago that I supplied an electric for, nor have they ever given me keys to my windows or letterbox. And that's before I went to court to find out they've illegally held my deposit! Everything wrong in a landlord right here! And if you want to be told to ** by 'professio...
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What agent could do to change your mind?
Thier job?
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Jan 29,2015
Minithumbup
By:
Jan 29,2015
1 people found
this helpful
I have had absolutely no issues with Bluehouse and they have been very quick to help and always efficient. The check in was also a very smooth process and we enjoyed our flat. Similarly, the check out was also very quick and the agents were not intrusive or rushed us in any way and the deposit was returned to us in a timely manner. It is a very tenant friendly estate agents and I highly recommend it....
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Dec 16,2014
Minithumbup
By:
Dec 16,2014
0 people found
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I have recently completed my purchase of a flat in Camberley after months of issues with the managing agent and holds up with the housing association the previous owner as sharing ownership with. Throughout the whole process Blue House (in particular both Nick and Lucy) have been excellent at answering any questions and really helped move things along. I do not believe I would have completed had it not been for their help. I would highly recommend them and will definitely be using them when it c...
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Sep 02,2014
Minithumbup
By:
Sep 02,2014
0 people found
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I was looking for a property which accepted pets, and BlueHouse were only to happy to accommodate. When I found the right place, they were really fast and efficient in contacting the landlord with my offer and didn't leave me hanging. Communications were very open and honest, and Nick was super friendly and only too happy to help. The property is managed by the landlord, so I can't comment on that aspect of the agency, but they were brilliant in getting everything sorted and me moved in as quick...
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Comment on agent fees
The fees are very reasonable, and nowhere near as extortionate as many other agents.
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Aug 21,2014
Minithumbup
By:
Aug 21,2014
0 people found
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We were first time buyers and when the house came up for sale we were very anxious to make an offer before the open house day. Blue house were very efficient in having our offer accepted and promptly removed the house from the market. We then had a solicitor who had not intentions of ever exchanging, and Nick at Blue House went the extra mile to take phone calls from all parties and ensure the completion was met. We are very pleased to finally be in our own house and have no problem referring...
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Aug 19,2014
Minithumbup
By:
Aug 19,2014
0 people found
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My experience with Blue is the best a could expect. It's been almost a year with this agency and every time I contacted Nick Ross he is always very kind addressing my requests in a very professional and quick manner. As a tenant I appreciate that my agency is there for me when I contact them. The Blue House team are helpful and efficient therefore I have already asked them to find my new home. I am very happy with Nick Ross and the Blue House team :)...
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Jul 08,2014
Minithumbup
By:
Jul 08,2014
0 people found
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I can't say a bad word about blue house. If you need advice, help with issues, or anything else to do with your tenancy they are there for you. Would recommend them to anyone. They will always go that extra mile to help you have a smooth transition from one property to another, and a happy tenancy throughout your stay....
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Jun 24,2014
Minithumbup
By:
Jun 24,2014
0 people found
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Blue House staff were professional, polite, and organised 2 very successful open Saturdays. Their team of cleaners and handiman services was greatly appreciated before the viewings. The number of people viewing was fantastic and the house sold straight away. The solicitors were slow but with a little prompting from Nicolas Ross the sale was completed. Whilst he was on annual leave Martin stepped in and was fully briefed to push things through. I would definitely use them again....
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Jun 22,2014
Minithumbup
By:
Jun 22,2014
0 people found
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Nick pulled out all the stops to sell our house for us and got a fabulous price for us. he ran two really well attended open days, worked tirelessly, communicated well and did everything in our power to sell our house quickly. I can not recommend Nick Ross and BlueHouse Estate Agents highly enough. Thank you for selling my house. Alan...
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Jun 18,2014
Minithumbup
By:
Jun 18,2014
0 people found
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Nick and his team are very friendly, very polite and very helpful. It is great to see an Agency who will go that extra mile to give excellent customer service and support to their customers ยขรขโ€šยฌรขโ‚ฌล“ makes the whole renting process a pleasant experience. From the first viewing to moving in, Nick and his team were always at the end of the phone to answer any queries I had. Even after moving in they are always at the end of the phone/email and quick to resolve any issues. Nothing is t...
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Jun 16,2014
Minithumbup
By:
Jun 16,2014
0 people found
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We have been tenants of blue house for nearly a year now and we have never had a problem with them. They have always replied to my emails or phone calls in the rare instances we have had to deal with them. They are always polite and professional. I would recommend them to everybody...
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Jun 16,2014
Minithumbup
By:
Jun 16,2014
0 people found
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I strongly recommend the services of Blue House estate agents. From the start Nick's honest approach and friendly attitude won me over. As a first time buyer his advice was very useful and guided me through the whole process. As a few issues out of the responsibility of Blue House arose with the likes of the highways agency, Nick and Martin both aided in resolving queries as quickly as possible to ensure the purchase went through by going to the nth degree. With their approach and support in...
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Jun 15,2014
Minithumbup
By:
Jun 15,2014
0 people found
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Blue House's letting fee quote was notably cheaper than the other agents I contacted so I was a bit concerned this might lead to a compromise in service or results. However I had nothing to worry about, I don't think I would have gained anything more by using one of the more expensive agents. Tenants were found in a reasonable time frame and Martin did not push me to accept the first offer. Although I used Blue House on a tenant find only basis Nick has gone the extra mile, he periodically sends...
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Jun 13,2014
Minithumbup
By:
Jun 13,2014
0 people found
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Excellent Service - I used Bluebouse after using a different agent in the area, whereby the service i received from the other agent wasnt up to standard. Bluehouse stepped in and i really should have used them in the first place. Nick has been amazing - he has been great support in rallying his staff to get viewings, negiotating with prospective buyers, handling queries from all sides of the chain (solicitors, buyer, seller even the local council queries) and having a friendly, professional appr...
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Jun 11,2014
Minithumbup
By:
Jun 11,2014
0 people found
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From start to finish blue house were there to help and assist us through our purchase. Communication was always excellent whether through email or via phone. I would recommend them as a quality family run business and would use them again in the future....
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Jun 10,2014
Minithumbup
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Jun 10,2014
0 people found
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I just wanted to say how great bluehouse have been through out our first house purchase. From viewing to completion Nick has been available on the phone and wonderful to deal with. Even to the point where he was going on holiday but still managed to be on the end of the phone to get the solicitors moving. Overall excellent family run buisness, would definately recommend!...
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Jun 10,2014
Minithumbup
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Jun 10,2014
0 people found
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I recently sold my property through Bluehouse, Camberley and cannot recommend them enough. From the outset they were professional and honest! The property was let out when it went on the market, which did not cause them a problem in fact they paid for the tenant and her children to go out for the afternoon whilst they ran an open day. This was fortunate as there were 35+ prospective purchasers. Nick even e-mailed me the same evening with details of the 6 offers over the asking price. Think ...
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May 26,2014
Minithumbup
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May 26,2014
0 people found
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My husband and I had to move last year due to our landlord at the time selling the property we were renting. We are currently in an IVA & due to our circumstances at least 5/6 estate agents in the area would not touch us. Till we got in contact with Nick & Martin at Blue House they were extremely accommodating and went out off their way to get us into the house we wanted because our children were at school round the corner. Since moving in any problems we have are dealt with either tha...
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Areas covered
  • GU15
  • Surrey
  • GU16
  • Hampshire
  • GU17
  • Berkshire
  • GU18
  • GU19
  • GU20

NAEA TPOS DPS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
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Job vacancies

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Agent Fees

The company offers some excellent fee incentives for all our clients. Weather this be for a simple tenant find to selling a multi-million pound property we will discuss your needs and expectations and tailor our package to suit.
Last updated at 9:28 AM 02/12/2015 by Nicholas Ross

Complaints Procedure

1. Blue House is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.

2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.

3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.

4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Senior Director at the address given below:

Nicholas Ross
32 High Street
Bagshot
Surrey
GU19 5AZ

5. In the event that the investigation carried out by the parties as detailed above still fails to satisfy your complaint, then you are at liberty to refer

the complaint in writing to the Property Ombudsman to whom information will be provided by this Company. You are also entitled to have your complaint referred to the Ombudsman should we fail to deal with matters expeditiously i.e. within 8 weeks from the date of written notification to ourselves.
Last updated at 9:28 AM 02/12/2015 by Nicholas Ross
Chris Ross - no image available Chris Ross
Director
17 reviews

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Nicholas Ross Nicholas Ross
Director
56 reviews

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Martin Ross - upload your photo Martin Ross
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Hayley Fereday - no image available Hayley Fereday
Client Manager
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Lydia  - upload your photo Lydia
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Kim Peters - upload your photo Kim Peters
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Hannah Elson - upload your photo Hannah Elson
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Lucy  - upload your photo Lucy
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nick ross - upload your photo nick ross
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