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Blue Horizon UK LTD

King Edwards Wharf 25 Sheepcote Street
Birmingham
West Midlands
B16 8AE
0121 633 3931

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Nov 07,2013
Minithumbdown
By: 'Malcolm'
Nov 07,2013
1 people found
this helpful
Found my garage had been entered and the lock changed without my permission. Had to call out a locksmith as I was unable to use my garage for 5 days. Took time off work to meet locksmith. It transpired that Blue Horizon Lettings Estate Agency had ...
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What agent could do to change your mind?
Been polite, contrite, offer unreserved apology and some recompense for the inconvenience and upset caused. A defiant defensive attitude really doesn\'t help resolve a conflict and in my opinion the staff need further customer care training.
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