BlakeStanley are an independent estate agents based on Broadway Market, Chatsworth Road and Balls Pond Road.

Offering an efficient, professional and friendly service, we have been dealing with resi
Read full description...BlakeStanley are an independent estate agents based on Broadway Market, Chatsworth Road and Balls Pond Road.

Offering an efficient, professional and friendly service, we have been dealing with residential and commercial sales, lettings and property management in Hackney, London Fields, Bethnal Green, Victoria Park, Shoreditch, Clapton, Dalston and De Beauvoir for over 10 years.

Our company’s ethos is to provide expert advice and knowledge regarding every aspect of sales and lettings. We pride ourselves on fulfilling maximum customer satisfaction from the very first moment you contact us.

Whether you are a landlord, tenant, purchaser or vendor we know in this hectic city it is never easy and time is at a premium, which is why we are there for you every step of the way. We are as flexible as possible to accommodate your needs and someone will always be happy to help.

Please contact a member of our Team on 020 7254 7554 (Hackney Office), 020 8986 2743 (Clapton Office) or 020 7241 7000 (Dalston Office). We look forward to hearing from you.

“Danica has gone above and beyond helping us while we ......”

Nov 09,2017
Minithumbup
By: 'Celina'
Nov 09,2017
0 people found
this helpful
Danica has gone above and beyond helping us while we have been connected to Blake Stanley. We needed to terminate our lease as we were leaving the UK, and she has contined to help us with our case, and keep us informed. I have felt ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Really amazing service from start to finish, what a pleasure. ......”

Nov 09,2017
Minithumbup
Jodie
By: 'Jordan'
Nov 09,2017
0 people found
this helpful
Really amazing service from start to finish, what a pleasure. Helpful at every stage, made the entire process worry free....
read full review
Was this helpful? Yes

“Danica has been helpful and available at all times. She ......”

Oct 30,2017
Minithumbup
By: 'Zed'
Oct 30,2017
0 people found
this helpful
Danica has been helpful and available at all times. She replied timely to all my emails and has been very patient with all my request, sorting out last minute problems.Danica has made my move to London less challenging and helped me with other important ...
read full review
Was this helpful? Yes

“My daughter moved to London some years ago and rented ......”

Oct 28,2017
Minithumbup
Jodie
By: 'Robert'
Oct 28,2017
0 people found
this helpful
My daughter moved to London some years ago and rented through BlakeStanley. So when we came to rent out our flat there was no doubt who we would use. Excellent service, prompt, friendly with clear advice from Jodie. Robert...
read full review
Comment on agent fees
About right for the service we receive.
Was this helpful? Yes

“It was great working with Jodie. She has the ability ......”

Oct 27,2017
Minithumbup
Jodie
By: 'Wilfred'
Oct 27,2017
0 people found
this helpful
It was great working with Jodie. She has the ability to sort out difficult problems and make things easy and straightforward. All communications were clear and informative and her advice was invaluable....
read full review
Comment on agent fees
Fees are high but there is always value for money with BlakeStanley.
Was this helpful? Yes

“As we were new in london, we had lots of ......”

Oct 23,2017
Minithumbup
By: 'Pelin&Murat'
Oct 23,2017
0 people found
this helpful
As we were new in london, we had lots of questions about every details of renting, and Danica answered them all with great attitude and speed, and helped us along all the way of the process kindly, with big patience. Very thankful about everything....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Excellent, professional and reliable agent. I'd have been lost without ......”

Oct 23,2017
Minithumbup
By: 'The Good Doctor'
Oct 23,2017
0 people found
this helpful
Excellent, professional and reliable agent. I'd have been lost without her help. Danica is tremendous. Top-notch. I can't recommend her highly enough. Thank you Danica!...
read full review
Was this helpful? Yes

“Looking for a new letting in a short time is ......”

Oct 14,2017
Minithumbup
By: 'Marina'
Oct 14,2017
0 people found
this helpful
Looking for a new letting in a short time is always a challenge, we would not have managed without Danica. She is by far the best property agent we have ever met in London. Key reasons: the communication was always lightning-fast, even outside office hours; ...
read full review
Comment on agent fees
Fees are reasonable by London standards, lower than some other main agencies, no hidden small print.
Was this helpful? Yes

“Danica has been assisting me , a landlady, for 4 years. She ......”

Oct 06,2017
Minithumbup
By: 'Colleen'
Oct 06,2017
0 people found
this helpful
Danica has been assisting me , a landlady, for 4 years. She has always been thoroughly professional, polite and friendly. Danica always finds me good caliber tenants. She answers queries immediately and sorts out any problems efficiently and with minimum fuss. Thank you Danica....
read full review
Comment on agent fees
Fine
Was this helpful? Yes

“Danica has been very helpful all along the process (viewings, ......”

Oct 02,2017
Minithumbup
By: 'Julie'
Oct 02,2017
0 people found
this helpful
Danica has been very helpful all along the process (viewings, offer and signature). She was very quick in getting back to us! We were very pleased with the service of Danica, and BlakeStanley in general. They are very professional and friendly....
read full review
Comment on agent fees
The fees are standard and are completely justified given the level of service.
Was this helpful? Yes

“Excellent service from a landlords perspective, Danica is always friendly ......”

Sep 29,2017
Minithumbup
By: 'Veronika K'
Sep 29,2017
0 people found
this helpful
Excellent service from a landlords perspective, Danica is always friendly and helpful, responsive and maintains high professional standards I have grown to expect as a longstanding client of Blake Stanley....
read full review
Was this helpful? Yes

“Exemplary service, always friendly and helpful, and quick to respond ......”

Sep 27,2017
Minithumbup
By: 'Paul C'
Sep 27,2017
0 people found
this helpful
Exemplary service, always friendly and helpful, and quick to respond to any problems. Kept me informed of the process all the way. Very happy to recommend....
read full review
Was this helpful? Yes

“Danica was dedicated and kind. She was patient and her ......”

Sep 27,2017
Minithumbup
By: 'Natalia E'
Sep 27,2017
0 people found
this helpful
Danica was dedicated and kind. She was patient and her communication was excellent! I appreciate how she was so up for showing me te property several times and talked me thoroughly through the leasing procedures. I really appreciated her warm approach....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“It was an absolute pleasure to be working with Jodie ......”

Sep 22,2017
Minithumbup
Jodie
By: 'Jamie'
Sep 22,2017
0 people found
this helpful
It was an absolute pleasure to be working with Jodie to find our new flat near Broadway Market. Jodie guided us through the entire rental procedure with expertise and ease. Her communication was clear, to the point and timely. I would highly recommend Jodie to ...
read full review
Comment on agent fees
Average fees.
Was this helpful? Yes

“Danica was extremely helpful from start to finish in helping ......”

Sep 13,2017
Minithumbdown
By: 'Melissa & Rachel'
Sep 13,2017
0 people found
this helpful
Danica was extremely helpful from start to finish in helping us find a place and sign a lease. She is friendly, has a great attitude, and responded very quickly. Would definitely work with her again....
read full review
Was this helpful? Yes

“Danica went above and beyond to help me get my ......”

Aug 30,2017
Minithumbup
By: 'KL'
Aug 30,2017
0 people found
this helpful
Danica went above and beyond to help me get my dream flat from the point of enquiry right up until I moved in....
read full review
Comment on agent fees
Extremely fair fees
Was this helpful? Yes

“Both Alex and Matthew have been nothing but 100% professional, often ......”

Aug 19,2017
Minithumbdown
By: 'HER'
Aug 19,2017
0 people found
this helpful
Both Alex and Matthew have been nothing but 100% professional, often working way past standard office hours. Always available and keeping us updated throughout what was a very tricky sale (no fault of their own) Their patience, understanding and good nature through what was a turbulent ...
read full review
Comment on agent fees
Very competitive.
Was this helpful? Yes

“Danica was super friendly and helpful, really easy to get ......”

Aug 01,2017
Minithumbup
By: 'Emily'
Aug 01,2017
0 people found
this helpful
Danica was super friendly and helpful, really easy to get hold of, and communicated with us every step of the way (unlike other agencies we were working with). She went above and beyond to ensure we got the flat we wanted. Super happy!...
read full review
Comment on agent fees
Fees are fine, pretty standard - actually a bit cheaper than larger agencies. Good that inventory cost is taken at the end of the tenancy (out of deposit) rather than the start.
Was this helpful? Yes

“Danica was very professional and helpful, and made the stress ......”

Jul 31,2017
Minithumbup
By: 'TS'
Jul 31,2017
0 people found
this helpful
Danica was very professional and helpful, and made the stress of looking for a flat seems easy. She really followed up every step on the way, and made sure I found the home I was looking for. It was a pleasure to work with her!...
read full review
Was this helpful? Yes

“Pip was a dream. Moving in with my boyfriend for ......”

Jun 14,2017
Minithumbup
By: 'Alice'
Jun 14,2017
0 people found
this helpful
Pip was a dream. Moving in with my boyfriend for the first time and she couldn't have made it easier for us. Having struggled with agents in the past I couldn't believe how smoothly everything went. Massive thanks....
read full review
Comment on agent fees
They are what they are. But happy to pay considering the level of service we received.
Was this helpful? Yes

“The service was great, even when we had problems to ......”

May 25,2017
Minithumbup
By: 'YK'
May 25,2017
0 people found
this helpful
The service was great, even when we had problems to solve she made all the efforts so help and solve...
read full review
Comment on agent fees
Good :)
Was this helpful? Yes

“I can't speak highly enough of my experience with Alex. ......”

May 25,2017
Minithumbup
By: 'India Enni'
May 25,2017
0 people found
this helpful
I can't speak highly enough of my experience with Alex. He was very patient, answered every question and explained every form and every part of the process cleary and thoroughly. Alex made the process of buying a flat as painless and straightforward as possible. He ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Jodie was fantastic - and believe me we didn't make ......”

May 23,2017
Minithumbup
Jodie
By: 'Amanda'
May 23,2017
0 people found
this helpful
Jodie was fantastic - and believe me we didn't make her job easy. She was really helpful and calm throughout the whole process of letting our flat and found us a fantastic tenant. We have always used Blake Stanley to let out our flat over ...
read full review
Comment on agent fees
Agents fees are reasonable - may not be the cheapest but you get what you pay for - they let and manage my flat
Was this helpful? Yes

“My partner and I are new to London and were ......”

May 23,2017
Minithumbup
Jodie
By: 'Rachel'
May 23,2017
0 people found
this helpful
My partner and I are new to London and were completely overwhelmed by the competitive real estate market (and the personalities that go with it). Jodie and Danica helped demystify the process and were an absolute pleasure to deal with. Danica initially received our inquiry, ...
read full review
Comment on agent fees
Reasonable, well below that of other agents.
Was this helpful? Yes

“Alex was great in helping us buy our first house. ......”

May 19,2017
Minithumbup
By: 'Sam and Anna'
May 19,2017
0 people found
this helpful
Alex was great in helping us buy our first house. He was always available to help get us access and was able to very knowledgeably answer all the questions we had. I would certainly recommend working with Alex. He is a very trustworthy and friendly ...
read full review
Comment on agent fees
NA - we were buyers
Was this helpful? Yes

“From the start of my apartment search to finding the ......”

May 18,2017
Minithumbup
By: 'JD'
May 18,2017
0 people found
this helpful
From the start of my apartment search to finding the right place Danica was fantastic throughout! Even though my requirements were quite limited (needed pet friendly, specific area, limited budget etc) Danica didnt seem slightly phased. She was courteous, warm, professional and friendly throughout. She ...
read full review
Comment on agent fees
Reasonable and within market range
Was this helpful? Yes

“Pip Walker handled our property search fantastically. She found us ......”

Apr 20,2017
Minithumbup
By: 'Misha'
Apr 20,2017
0 people found
this helpful
Pip Walker handled our property search fantastically. She found us a lovely home which was within our budget, showing that she took great care in finding out who we were and that our needs would be met. She comes highly recommended! Thank you again...
read full review
Was this helpful? Yes

“Jodie was very friendly, helpful and efficient during our dealings ......”

Apr 19,2017
Minithumbup
Jodie
By: 'Barry linnen'
Apr 19,2017
0 people found
this helpful
Jodie was very friendly, helpful and efficient during our dealings with Blake Stanley, highly recommended. Would definitely use Blake Stanley again in the future, barry....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“We were looking for an apartment and she helped us ......”

Apr 14,2017
Minithumbup
By: 'Laia'
Apr 14,2017
0 people found
this helpful
We were looking for an apartment and she helped us a lot. We felt we were in good hands, she is really nice and professional. We would totally recommend her!...
read full review
Was this helpful? Yes

“Jodie was very friendly and efficient in dealing with all ......”

Apr 10,2017
Minithumbup
Jodie
By: 'Marcella'
Apr 10,2017
0 people found
this helpful
Jodie was very friendly and efficient in dealing with all my queries and concerns. I suddenly had to find a new tenant very quickly and I knew Jodie put great effort into showing the flat to as many potential tenants as possible. Eventually she found ...
read full review
Was this helpful? Yes

TPOS Sales TPOS Lettings TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
112 0 160 3 77 2 68 0 3 1

Vendor Fees

Sole Agency Fee 1.8% (1.5%+VAT)
Joint Agency Fee 2.4% (2%+VAT)
Multiple Agency Fee 3% (2.5%+VAT)

Landlord Fees

Please find a full list of our services and fees on our website.
https://www.blakestanley.co.uk/OurFees

Tenant Fees

You will be required to pay a reservation fee equivalent to one weeks rent to secure a property and withdraw it from the market, which will be held during negotiations with the Landlord and whilst your referencing is carried out. Full terms can be found on the reservation receipt given to you at the time of making payment.

Once referencing is complete and successful, your reservation fee will go towards your first rental payment, which is due prior to the commencement of the Tenancy, along with a security deposit equivalent to 5 weeks rent which will be held in a deposit scheme for the duration of the tenancy.

Additional fees are listed below.
Contract default advisory fee (per letter or email or call) £6 (£5+VAT)
Amendments to Tenancy Agreement*** £48 (£40+VAT)
Change of occupant* £48 (£40+VAT) plus referencing costs of replacement occupant
Replacement occupant referencing * £21.60 (£18+VAT) per replacement occupant
*payable by existing occupant
***subject to landlords agreement
Last updated at 19/06/2019, 10:21 AM by Davina Cooper
Kindly note that legally, letting agents needs to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents needs to keep this information up to date and precise on allAgents, either in the Fees Tab Section on your profile page or within the property description.

Complaints Procedure

In order for your concerns to be addressed as efficiently as possible, we would ask that you raise your complaint in writing to the member of staff that you are in direct contact with. Your complaint will be acknowledged within 24 hours of receipt. The person in receipt of the complaint will aim to rectify your concerns within 3 working days of the complaint being made.

If your complaint hasn’t been resolved within 3 working days, it will be escalated to the Department Manager who will aim to resolve your complaint within 10 working days of the original complaint. If your complaint remains unresolved then it will be escalated to the Office Manager.

If the Office Manager is still unable to resolve your complaint within 13 working days of original complaint then it will be escalated to a Director.

The Director will acknowledge your complaint on the date that the complaint is passed to them. The Director will aim to rectify the problem to a satisfactory outcome within 2 working days of them receiving the complaint.

Your complaint should be dealt with within 15 working days of the original complaint, unless exceptional circumstances apply.

We are Members of The Property Ombudsman
If your complaint still remains unresolved then it can be escalated to The Property Ombudsman.

Further information about The Property Ombudsman can be found on their Consumer Guide.
Last updated at 10:40 AM 22/02/2017 by Danica Maynerd

Broadway Market Hackney
11-13a Broadway Market, London E8 4PH
(393)
Clapton
57 Chatsworth Road, London E5 0LH
(33)


As Seen On

Book FREE Valuation

Agent logo