Black Katz
4.3/5, 548 reviews
86% recommended
94% lettings valuation accuracy
90% lettings fee satisfaction
We are London's largest lettings-only agent. Our success is due to the simple fact that we treat every landlord and tenant as a person, not a number, each with their own individual needs. show more We are London's largest lettings-only agent. Our success is due to the simple fact that we treat every landlord and tenant as a person, not a number, each with their own individual needs.
Black Katz | Properties to rent in London | Flats to Rent in London

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 94% 90% £310 £9,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
77 3 356 66 0 1 0 0 37 8
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NALS TPOS Lettings TPOS SAGEagent
Images & Videos

“My friend and I who are studying at Universities in ......”

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Oct 09,2015
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By: 'ES'
Oct 09,2015
1 people found
this helpful
My friend and I who are studying at Universities in London were searching for a place to rent for the first time. We were searching around the Camden area when we came across Black Katz. Caley was put in charge of finding us a reasonably ...
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Comment on agent fees
Black Katz fees were relatively cheap compared to other agents that we looked at.
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“Sanil is one of the best agents we have met, ......”

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Oct 08,2015
Minithumbup
By: 'Tom'
Oct 08,2015
3 people found
this helpful
Sanil is one of the best agents we have met, very informative and even offered to drive us to locations. He even picked us up from and dropped us off at the train station after each viewing. Knew what we were looking for and was ...
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“Everyone at Black Katz especially Caley who has been particularly ......”

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Oct 08,2015
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By: 'Luka'
Oct 08,2015
1 people found
this helpful
Everyone at Black Katz especially Caley who has been particularly helpful, does their job right and moreover, are good at what they do. What else more would you expect from an estate agency? Caley is very helpful, responsive, friendly, professional, and has an excellent attitude ...
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“I have been using Black Katz to find tenants for ......”

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Sep 25,2015
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By: 'Michael'
Sep 25,2015
0 people found
this helpful
I have been using Black Katz to find tenants for several years and they never let me down. I have just rented out a property through them and once again they have come up trumps finding me a lovely couple to take the flat. Will ...
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“Excellent service all round, I used the agency a year ......”

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Sep 09,2015
Minithumbup
By: 'Aray'
Sep 09,2015
0 people found
this helpful
Excellent service all round, I used the agency a year ago and found them helpful and smooth throughout the whole process. As an international tenant, the agency showed understanding and professionalism throughout the whole process giving me the extra time and space for me to ...
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“Excellent services. Always had someone available to speak to, and ......”

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Aug 23,2015
Minithumbup
By: 'Emma'
Aug 23,2015
1 people found
this helpful
Excellent services. Always had someone available to speak to, and always took into account the best interests of both parties (tenant and landlord). Policy on first come first serve particularly appealing for the student market, as obviously students won't always be able to make the ...
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Comment on agent fees
Satisfied with the fees, a little steep for a student however the customer assistance made it worth every penny.
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“Giuseppe was particularly helpful when finding us a student property ......”

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Aug 19,2015
Minithumbup
By: 'James S'
Aug 19,2015
3 people found
this helpful
Giuseppe was particularly helpful when finding us a student property for 2015/2016. He went beyond the call of duty to ensure our needs were met and was very helpful with regards to the negotiation process and securing us the right price. I would highly recommend Black ...
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“Really helpful and effective team. Found a suitable property for ......”

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Aug 07,2015
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By: '__'
Aug 07,2015
1 people found
this helpful
Really helpful and effective team. Found a suitable property for us quickly. Friendly and helpful members of staff. Very prompt replies to queries by email too. Would definitely recommend....
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Comment on agent fees
Agents fees were high and had to pay per tenant, however we had a good service from Black Katz, and fees are high wherever you go. Also didn't take any money from us until we had found and signed for a property we liked.
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“Josh was excellent in helping us find our flat. He ......”

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Aug 07,2015
Minithumbup
By: 'Taylor1234'
Aug 07,2015
1 people found
this helpful
Josh was excellent in helping us find our flat. He understood everything we wanted and therefore showed us flats that specifically met our requirements. He was very informative and knowledgeable and made the process as easy and pain free as possible! Once paying the deposit ...
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“Adam and Jay have been fantastic - they helped me ......”

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Aug 02,2015
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By: 'C Boeri'
Aug 02,2015
0 people found
this helpful
Adam and Jay have been fantastic - they helped me so much to find the right flat, I am delighted - thanks so much to both of them. I cannot recommand them enough -...
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“Been dealing with Alex and Michelle for a few years ......”

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Jul 27,2015
Minithumbup
By: 'C C Li'
Jul 27,2015
5 people found
this helpful
Been dealing with Alex and Michelle for a few years now in letting my flat out. I find them really great, always proactive, attentive and helpful. Speedy responses to emails, phone and providing feedback. With their new systems, even easier and everything goes smoothly....
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“The service I received was poor at best. She was ......”

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Jul 26,2015
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By: 'Unsatisfied'
Jul 26,2015
4 people found
this helpful
The service I received was poor at best. She was so unhelpful and rude. Her claim that the tenancy commencement date couldn't be altered before it had even been written or signed is just an example of her money grabbing opportunistic attitude. She failed to ...
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By: Emma Callander
Jul 28, 2015
View all comments (2)
Hello, I am sad to read your review as I honestly believe I did my best to make it a smooth process for you all. When you emailed me originally requesting to push the start date of the tenancy back by a week I informed you straight away after speaking to my manager this would not be possible. The date was already agreed between you the tenants and the Landlord, it's not something we can change after a landlord agrees a move in date which you the tenants accepted. If the move in date was p ...

“I have received excellent service from the London Bridge office ......”

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Jul 14,2015
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By: 'DM'
Jul 14,2015
3 people found
this helpful
I have received excellent service from the London Bridge office over past two years letting my properties. Pro active, professional service....
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Comment on agent fees
fair and inline with market fees
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“Having moved around in London quite a bit I am ......”

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Jun 15,2015
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By: 'Simon'
Jun 15,2015
0 people found
this helpful
Having moved around in London quite a bit I am wary of estate agents - I've had some terrible ones in the past. But Black katz were excellent. Honest, never pushy, helpful friendly and organised. I would recommend them to anyone and will definitely be ...
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“Great experience all round, we told Josh our ideal property ......”

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May 29,2015
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By: 'KBrogan'
May 29,2015
1 people found
this helpful
Great experience all round, we told Josh our ideal property and he arranged 2 viewings for us straight away. The second visit ticked all of our boxes and is the flat we are moving into. Friendly, honest staff who are committed to finding the right property ...
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“Great people, made my life so much easier, and really ......”

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May 27,2015
Minithumbup
By: 'Chris'
May 27,2015
2 people found
this helpful
Great people, made my life so much easier, and really helped me find a cool place to live, without trying to rip me off. I tried loads of estate agents, and all were pretty useless. Go to Black Katz, they are great, and not out ...
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Comment on agent fees
Fairly good, and not on the extreme level that Foxton sells customers!
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“Excellent service, they showed us around properties within the price ......”

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May 11,2015
Minithumbup
By: 'Tatty Black'
May 11,2015
2 people found
this helpful
Excellent service, they showed us around properties within the price range, that were exactly what we were looking for. The second house we saw was the one that we are moving into. Great service and always quick to respond to all our queries....
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“i rented this flat in Tulse Hill from Blackatz from ......”

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May 01,2015
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By: 'jimbarkanoodle'
May 01,2015
2 people found
this helpful
i rented this flat in Tulse Hill from Blackatz from September 2013 to September 2014. it didn't start off too well to be honest, the 3 bed flat was old and unloved, the building it was in looked a bit ropey with little maintenance (the house was split ...
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By: Andrew
May 06, 2015
View all comments (2)
Good afternoon, I have now looked into matters. I am very concerned that you feel you were lied to over furniture; I can assure you we would never lie and can only assume it was a mis-understanding - if you can please supply more information I will investigate further. Upon your move-in there were maintenance issues which whilst I understand we attended to and resolved quickly I do apologise that there were any to start with. There is always pressure when there is a quick changover but it is ...

“Paul, Cristina, Will & Aaron were all extremely helpful when we ......”

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Apr 30,2015
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By: 'Ash'
Apr 30,2015
0 people found
this helpful
Paul, Cristina, Will & Aaron were all extremely helpful when we used them to rent out six of apartments in Muswell Hill. They went the extra mile to which we are very grateful....
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“I have just rented a property through Black Katz and ......”

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Apr 28,2015
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By: 'Ray'
Apr 28,2015
0 people found
this helpful
I have just rented a property through Black Katz and must say im delighted by service and the professional support. There were some surprises along the way and Roberta and Paul have handled these situations with a positive and professional attitude. The whole process from ...
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“I highly recommend Michael Maslisz who is working Black Katz, ......”

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Apr 23,2015
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By: 'Florian'
Apr 23,2015
1 people found
this helpful
I highly recommend Michael Maslisz who is working Black Katz, London Bridge Branch. Michael is a smart, friendly and very honest guy. After viewing some appartments with him in Southwark area I decided to offer for one of the apparments. The overall process (from offering ...
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Comment on agent fees
Absolutely fine, not to high.
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“Giuseppe was very professional and polite. He remembered my needs ......”

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Apr 21,2015
Minithumbup
By: 'GiuTor'
Apr 21,2015
2 people found
this helpful
Giuseppe was very professional and polite. He remembered my needs and brought to my attention only those flats who fit my needs. Highly recommended agent!...
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“Great experience, very friendly agents ensured a smooth and hassle-free ......”

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Mar 27,2015
Minithumbup
By: 'Vas Baev'
Mar 27,2015
3 people found
this helpful
Great experience, very friendly agents ensured a smooth and hassle-free transaction. Everything from explaining fees to signing the contract was brilliant. Will highly recommend the agency to all friends looking for a place in London!...
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“I'm a landlady living abroad and Black Katz are letting ......”

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Mar 19,2015
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By: 'Alex (Sandra) MacCormick'
Mar 19,2015
3 people found
this helpful
I'm a landlady living abroad and Black Katz are letting agents for my 2 flats. Kim Welcome and her colleague Alex (but especially Kim) have been outstandingly helpful, not only in finding good tenants but also by sorting out last-minute problems such as unexpected cleaning, and ...
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Comment on agent fees
Is a landlord/lady EVER entirely happy about fees? But I reckon they are probably fair...
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“We have just rented a flat using Black Katz and ......”

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Mar 17,2015
Minithumbup
By: 'Hannah Buckley'
Mar 17,2015
2 people found
this helpful
We have just rented a flat using Black Katz and found them to be incredibly helpful. Everything has gone very smoothly and any questions or issues have been answered within the day of asking. They have been very accommodating to any needs of ours. We ...
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“I am very satisfied with the service. The team was ......”

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Mar 17,2015
Minithumbup
By: 'Anastassiya'
Mar 17,2015
2 people found
this helpful
I am very satisfied with the service. The team was very helpful, professional and flexible. Thank you very much guys! If I ever need to look for a new property to rent you will definitely be my first choice!...
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“Roberta was smiley, informative and not too pushy. We felt ......”

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Mar 13,2015
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By: 'JM'
Mar 13,2015
0 people found
this helpful
Roberta was smiley, informative and not too pushy. We felt like she was consistently on our side and showed us some great properties. She was also very understanding and accommodating when we didn't like a property and was keen to show us more. Roberta was ...
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“We moved out of a property managed by Black Katz ......”

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Mar 04,2015
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By: 'derp'
Mar 04,2015
5 people found
this helpful
We moved out of a property managed by Black Katz almost six weeks ago and still don't have our deposit back. The landlord has apparently sent them the info they need to sign off some time ago and we just keep getting fobbed off by ...
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By: Andrew
Mar 09, 2015
View all comments (1)
Dear Derp, I am sorry that you have felt the need to complain. We pride ourselves on our high levels of customer serivice which is why we get so many good reviews. Returning deposits to tenants as quickly as possible is a big priority for us; please let me have the property address and we will look into matters urgently. Again we are sorry that you have felt the need to complain. We look forward to hearing from you. Regards, ANDREW BLACK ...

“Caley was very professional and also very frank in his ......”

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Feb 06,2015
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By: 'Fran'
Feb 06,2015
0 people found
this helpful
Caley was very professional and also very frank in his answers about the property, something that is very rare in an estate agent. He was also happy to feedback with additional information that was not provided on the property when we visited it. Although we ...
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“I recently had a chance to work with Black Katz/ ......”

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Feb 06,2015
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By: 'funda'
Feb 06,2015
0 people found
this helpful
I recently had a chance to work with Black Katz/ Camden branch. Spencer and Lauren have been very helpful and I have always had answer for whatever question I asked. I am delighted to work with them and recommend their service very much...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:15 PM 25/07/2016 by allAgents

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