Black Katz
4.3/5, 571 reviews
86% recommended
94% lettings valuation accuracy
91% lettings fee satisfaction



Property Features

We are London's largest lettings-only agent. Our success is due to the simple fact that we treat every landlord and tenant as a person, not a number, each with their own individual needs. show more We are London's largest lettings-only agent. Our success is due to the simple fact that we treat every landlord and tenant as a person, not a number, each with their own individual needs.

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2021 allAgents Estate & Letting Agents Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 94% 91% £310 £9,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
77 3 377 66 0 1 0 0 38 9
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NALS TPOS Lettings TPOS SAGEagent
Images & Videos

“Customer Service...”

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Apr 09,2019
Minithumbup
Silvia
Erika
By: 'Fabi'
Apr 09,2019
0 people found
this helpful
I would like to thank Black Katz for all their support and guidance, especially Silvia. The customer service was outstanding,...
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By: Andrew Black
Apr 11, 2019
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Fabi, Really appreciate your positive comments. Will let Silvia and Erika know. Thanks again. Regards, Andrew Black Director ...

“Superb Service!! Johnny found my Dream Flat!!!...”

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Apr 04,2019
Minithumbup
Johnny
By: 'Niki'
Apr 04,2019
0 people found
this helpful
Johnny at the Crouch End branch was so totally amazing and found a property for me to rent that ticked more than all the boxes and within my time frame!! So happy with my new home and fantastic A1 service!!!...
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Comment on agent fees
Great fees!! Much lower than the competitors....more than happy!!
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By: Andrew Black
Apr 05, 2019
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Niki, Many thanks for your great review. We work really hard at providing the best possible service so it's great to receive this. Thanks again. Regards, Andrew Black Director ...

“Happy...”

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Mar 22,2019
Minithumbup
Erika
Aidan
By: 'Yasso'
Mar 22,2019
0 people found
this helpful
We are very happy from service of the agency the are a great people and they help us a lot . Thank you very much...
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Comment on agent fees
Good
Was this helpful? Yes
By: Andrew Black
Mar 29, 2019
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Yasso, Many thanks for your review. Really pleased you were happy with the service. Regards, Andrew Black Director ...

“All sorted within 24hrs!...”

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Mar 20,2019
Minithumbdown
By: 'James'
Mar 20,2019
0 people found
this helpful
Pawel was friendly and helpful. He rang me up on the first day and found me a perfect flat. Put down the holding deposit the same day! Side point: their holding deposit scheme is great. They don't let anyone else see the property after you ...
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By: Andrew Black
Mar 22, 2019
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James, nMany thanks for your feedback, really pleased you were happy with the service. nRegards Andrew nAndrew Black nDirector ...

“Fast and reliable...”

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Mar 04,2019
Minithumbup
By: 'SamyPC'
Mar 04,2019
0 people found
this helpful
I seen few properties in Dollis Hill area, all of them been advertised as spacious double bedroom with a big living room, well on every single one the 2nd bedroom was smaller than a single room :-) so as a final attempt at a very ...
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Comment on agent fees
Not good not bad - it could be better
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By: Andrew Black
Mar 13, 2019
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Thanks for your review. Regards, Andrew Black Director ...

“Very Helpful...”

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Feb 04,2019
Minithumbup
By: 'Alisha'
Feb 04,2019
0 people found
this helpful
I am very pleased with the help I received in finding a property. The communication was quick and always informative, always providing a friendly atmosphere. This was really nice especially as it was my first time looking for a home. I would definitely recommend this ...
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By: Andrew Black
Feb 04, 2019
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Alisha, Many thanks for your comments. Regards, Andrew Black Director ...

“Very helpful and efficient agent...”

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Feb 01,2019
Minithumbup
By: 'mtb'
Feb 01,2019
0 people found
this helpful
Pawel, as well as the rest of the people from the agency, were incredibly helpful and efficient during all the process of renting....
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Comment on agent fees
The fees are very reasonable.
Was this helpful? Yes
By: Andrew Black
Feb 04, 2019
View all comments (1)
Many thanks for your positive feedback, much appreciated. Regards, Andrew Black Director ...

“Tenant review...”

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Jan 10,2019
Minithumbup
By: 'Yasin'
Jan 10,2019
0 people found
this helpful
Great team, great communication, great support. Overall, very impressed with their overall service from start till move in. Thank you for all your help....
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By: Andrew Black
Feb 04, 2019
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Yasin, We really appreciate your feedback Regards, Andrew Black Director ...

“Efficient...”

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Dec 05,2018
Minithumbup
By: 'GG'
Dec 05,2018
0 people found
this helpful
Very responsive, helpful and professional. The process was quick and they have been very efficient. Fees were halved due to an offer, but after research I think they would have been decent even at 100%. What is very important is that there was no nonsense, lying ...
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Comment on agent fees
good
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“Simple and quick...”

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Sep 17,2018
Minithumbup
By: 'Izzy'
Sep 17,2018
0 people found
this helpful
All staff members we worked with were informative and helpful, the whole process of renting was made easy and quick. Any information we asked for was provided and all questions were answered quickly as well. Would definitely recommend to other people looking to rent....
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Comment on agent fees
The fees we paid were the same as my friends using other estate agents have paid, I believe they are reasonable.
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“Excellent customer service...”

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Sep 03,2018
Minithumbup
Tom
By: 'Fahima'
Sep 03,2018
0 people found
this helpful
I would like to take some time to give a thumb up to Tom who is the Manager of Crounch end Muswell hill branch. Very friendly atmosphere, very welcoming, most importantly very reliable and honest....
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Comment on agent fees
Fair
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“Excellent overall...”

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Aug 18,2018
Minithumbup
Vincenzo
Patricia
By: 'Caroline'
Aug 18,2018
0 people found
this helpful
One of our best experiences with a letting agency. The whole process of renting the house was smooth and easy. Vincenzo went out of his way to find us a place which match our price and requirements, which ended up exceeding our expectations. Patricia was ...
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Comment on agent fees
No hidden fees and nothing out of the ordinary.
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“Fantastic service...”

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Aug 08,2018
Minithumbup
Aidan
By: 'William'
Aug 08,2018
0 people found
this helpful
Both staff members are excellent at finding the right place and genuinely care about your own personal circumstances. They take into account all factors, are efficient, personable, professional, and were a pleasure to deal with. I couldn't recommend them highly enough....
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Comment on agent fees
Reasonable fees
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“Great letting agency...”

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Aug 08,2018
Minithumbup
By: 'Ewelina'
Aug 08,2018
0 people found
this helpful
Great letting agency, quick respond ,very friendly , helpful and flexible. Thank you very much for your help and advice ,much appreciated....
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Comment on agent fees
The agency fees was ok .
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“Excellent service...”

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Jul 21,2018
Minithumbup
Michelle Vanderhyde
By: 'Alice'
Jul 21,2018
0 people found
this helpful
Michelle helped us to secure the property and made moving in a smooth and efficient process. She was very kind and willing to answer any of our questions....
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“The Best...”

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Jun 02,2018
Minithumbup
Kalina
By: 'Clare'
Jun 02,2018
0 people found
this helpful
I am not easily impressed but I have been blown away at the service/vibe/efficiency/service from Kalina, She was on point for me and nothing was a problem. She was a pleasure to do business with - love her x The World needs ...
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Comment on agent fees
Fine
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“Complete...”

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May 08,2018
Minithumbup
By: 'Simo'
May 08,2018
0 people found
this helpful
Good agency!!!. Give all the clue of what you need it for (documents, bills (how to pay))...... Really kind and Available to help you for everything!!!!...
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Comment on agent fees
Good
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“Greatest Client Service!...”

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May 02,2018
Minithumbup
Gary
By: 'Antoinette'
May 02,2018
0 people found
this helpful
After a few weeks of many tiring viewings wherefrom six on this particular day, I have to admit that you'll not find better client service anywhere else than with Gary. He kindly listens to what you are exactly looking for considering the price range without ...
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Comment on agent fees
Good
Was this helpful? Yes

“Efficient, pleasant service...”

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Apr 09,2018
Minithumbup
By: 'tanya'
Apr 09,2018
1 people found
this helpful
We used Black Katz in February 2018 to find a tenant and all their staff were a pleasure to work with. Our new tenant also mentioned that their service was good, no hidden fees etc....
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Comment on agent fees
Good fees (5%) for a first-time customer.
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“Amazing house!...”

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Mar 30,2018
Minithumbup
By: 'Filippo'
Mar 30,2018
0 people found
this helpful
The agency guy was great professional and nice. He sold us the house in 5 minutes. I was looking on website about this amazing house on rent, but normally the pictures are always better than realty but this time was the reverse. With the help of ...
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“amazing visit...”

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Mar 28,2018
Minithumbup
By: 'seif'
Mar 28,2018
0 people found
this helpful
the agency worked really well and fast to sort out the issues in the house but everything was already perfect. lovely akmowledge from nabil. thanks to him and the team blackkatz ....
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Comment on agent fees
no heading fees. very happy with it.
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“Excellent professional service...”

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Mar 28,2018
Minithumbup
By: 'Nathan'
Mar 28,2018
0 people found
this helpful
From the initial phone call for the house viewing, to collecting the keys on the move in date, everything was outstanding. Property was exactly how it was described, and even better. Thank You Nabil...
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Comment on agent fees
All fees were correct. No hidden fees.
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“Such a pleasure dealing with Nabil, he went out of ......”

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Mar 01,2018
Minithumbup
By: 'Natasha'
Mar 01,2018
0 people found
this helpful
Such a pleasure dealing with Nabil, he went out of his way to help us find a suitable property. All in all it has been a very smooth process!...
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Comment on agent fees
Good
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“Both Pip and Karen were fantastic to work with in ......”

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Feb 13,2018
Minithumbup
By: 'Aminah'
Feb 13,2018
0 people found
this helpful
Both Pip and Karen were fantastic to work with in my renewal of my flat. Professional and very responsive to all inquiries. Made the entire process very easy....
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Comment on agent fees
The renewal fees were fine and what one would expect.
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“Jake was an absolute STAR in accommodating me to view ......”

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Feb 12,2018
Minithumbup
Jake
By: 'Tottenham'
Feb 12,2018
0 people found
this helpful
Jake was an absolute STAR in accommodating me to view a property twice. He was very positive, upbeat and very helpful and responded to my text and email queries quickly and professionally....
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Comment on agent fees
Average and expected in London
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“Jake was an absolute STAR in accommodating me to view ......”

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Feb 12,2018
Minithumbup
Jake
By: 'Tottenham'
Feb 12,2018
0 people found
this helpful
Jake was an absolute STAR in accommodating me to view a property twice. He was very positive, upbeat and very helpful and responded to my text and email queries quickly and professionally....
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Comment on agent fees
Average and expected in London
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“I've been a landlord and client of BlackKatz for over 20 ......”

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Feb 05,2018
Minithumbup
By: 'John'
Feb 05,2018
0 people found
this helpful
I've been a landlord and client of BlackKatz for over 20 years and have always found them to be very helpful & efficient. Their ability to regularly attract good tenants has been impressive. Both Pip & Karen have always been very diligent with renewals and overall administration. I ...
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Comment on agent fees
Fair
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“Jake was a genuinely super friendly person to have show ......”

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Jan 31,2018
Minithumbup
Jake
By: 'Tuck'
Jan 31,2018
0 people found
this helpful
Jake was a genuinely super friendly person to have show us around the flat that we decided on taking in the end. He was not pushy at all and very understanding about our needs. A top bloke!...
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“Was a pleasure to run all the viewing and all ......”

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Jan 24,2018
Minithumbup
Aidan
By: 'Caddington'
Jan 24,2018
0 people found
this helpful
Was a pleasure to run all the viewing and all the procedures with Aidan, super friendly, kind and always available...made us feel comfortable and trustfully about what we were getting...thanks for your help and support!...
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Comment on agent fees
Not good, not bad! We happy we the deal we get...but agency fees were a bit high is true
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“Caley was friendly and down to earth. As soon as ......”

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Jan 17,2018
Minithumbup
Caley
By: 'Atemp'
Jan 17,2018
0 people found
this helpful
Caley was friendly and down to earth. As soon as we enquired about properties in Tufnell Park within our price range he took us to two straight away. Caley was helpful answering all my questions and communicating information from the landlord. For the great service ...
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Comment on agent fees
Obviously no one likes fees but from what i have paid before the fees seemed reasonable.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:15 PM 25/07/2016 by allAgents

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