Black Katz
4.3/5, 533 reviews
86% recommended
93% lettings valuation accuracy
90% lettings fee satisfaction
We are London's largest lettings-only agent. Our success is due to the simple fact that we treat every landlord and tenant as a person, not a number, each with their own individual needs. show more We are London's largest lettings-only agent. Our success is due to the simple fact that we treat every landlord and tenant as a person, not a number, each with their own individual needs.
Black Katz | Properties to rent in London | Flats to Rent in London

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 93% 90% £310 £9,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
75 3 344 65 0 1 0 0 37 8
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Lettings TPOS
Images & Videos

“Exceptional, attentive service from Alex and the Team. Have tried ......”

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Feb 02,2010
Minithumbup
By: 'Neil B'
Feb 02,2010
1 people found
this helpful
Exceptional, attentive service from Alex and the Team. Have tried elsewhere but the quality of tenants is the highest I have known....
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“I've just moved into a flat managed by Black Katz. ......”

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Feb 02,2010
Minithumbup
By: 'musicviijoooo'
Feb 02,2010
0 people found
this helpful
I've just moved into a flat managed by Black Katz. The move in was really smooth and easy. Had a problem with the hot water already but this was dealt with the same day. So far so good, would definitely recommend....
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“I'm usually not one to go on to the internet ......”

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Dec 21,2009
Minithumbdown
By: 'LittleChicken'
Dec 21,2009
3 people found
this helpful
I'm usually not one to go on to the internet and bad mouth a company, but I do find it necessary to do so for Black Katz. I've dealt with many letting agents and I'd place Black Katz as one of the worst. Their viewing ...
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By: none
Feb 02, 2010
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Firstly, my apologies if I have got the wrong tenant but I believe you are the tenant from Gaisford Street. As I was personally involved in this dispute I find your comments exrtremly unfair. What you have failed to mention is that you signed a fixed term contact and then decided, firstly, that you wanted to break the contact due to a break-in at the flat and you were informed that we simply cannot allow a tenant to break the contract for this reason alone, in the same way a mortgage coimpany ...

“...”

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Dec 05,2009
Minithumbdown
By: 'Badgers'
Dec 05,2009
2 people found
this helpful
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“[[EDIT ORIGINAL START]]Simply put they lie.I agreed a ......”

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Oct 21,2009
Minithumbdown
By: 'Stavvy'
Oct 21,2009
2 people found
this helpful
[[EDIT ORIGINAL START]] Simply put they lie. I agreed a reduction on the administration fee as it had been offered to another tenant (i think they just make the price up in their head and have no idea how changing words in a contract template ...
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By: Cara
Jun 14, 2011
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Very interesting how Andrew Black is trying to smoothe things over in public, when actually he does nothing in real life to help desperate tenants having called 100 times asking for help... ...

“They are absolutely abysmal. I pity anyone who has the ......”

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May 26,2009
Minithumbdown
By: 'Giles Morris'
May 26,2009
3 people found
this helpful
They are absolutely abysmal. I pity anyone who has the misfortune to be their customer....
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By: none
Feb 02, 2010
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If you would be willing to provide me, via our website, with more details I would be more than happy to personally look into any issues you have. I do not claim we are perfect , we try very hard to get it right but sometimes fail, and therefore if we have got it wrong then I apologise and would like the opportunity to try and rectify matters, I look forward to hearing from you. regards, ANDREW BLACK, BLACK KATZ LTD. ...

“...”

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Mar 24,2009
Minithumbup
By: 'thedogs..'
Mar 24,2009
0 people found
this helpful
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“...”

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Feb 12,2009
Minithumbdown
By: 'Neil'
Feb 12,2009
1 people found
this helpful
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“Black Katz are beyond inept. I was nodding in agreement ......”

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Jan 28,2009
Minithumbdown
By: 'pcplod'
Jan 28,2009
3 people found
this helpful
Black Katz are beyond inept. I was nodding in agreement with all the reviwes on this site. Me and some of my friends have had exactly the same problems. The general conclusion of every tenant we have spoken to about them is that: 1. They will ...
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By: Charlie
Mar 21, 2009
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Sounds like youre a jealous agent mate. I've used them with no problems. All agents are the same! ...

“I would reiterate the other reviews on here - truly ......”

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Dec 18,2008
Minithumbdown
By: 'Nessie'
Dec 18,2008
3 people found
this helpful
I would reiterate the other reviews on here - truly wished I'd looked at this site before entering into a rental agreement. At first, I gave them the benefit of doubt and thought that perhaps they were simply incompetent. However, I now realise this is ...
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By: none
Feb 02, 2010
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You clearly are not happy and for this I am truly sorry. We deal with over 3000 tenancies per year and nearly 6000 tenants and would love to get it right every time but clearly you are not happy. I would very much welcome the opportunity to personally look into the matters raised and take any appropriate action. To this end please feel free to contact me directly, via our website. I look forward to hearing from you, Regards, ANDREW BLACK ...

“We paid a whopping ...”

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Oct 13,2008
Minithumbdown
By: 'bad_pixie'
Oct 13,2008
0 people found
this helpful
We paid a whopping ...
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“For what they charge for as Administration fees-thay give you ......”

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Sep 25,2008
Minithumbdown
By: 'Des'
Sep 25,2008
3 people found
this helpful
For what they charge for as Administration fees-thay give you sweet F.A. They claim things like we have received your fax and when you ask about your requests on the covering letter-they claim, no covering letter was received!!! Absolute A class liars They are ...
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“I was going to leave them good feedback if they ......”

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Sep 14,2008
Minithumbdown
By: 'tubemap'
Sep 14,2008
2 people found
this helpful
I was going to leave them good feedback if they deserved it - they didn't though. If you phone and they say we will call back in two minutes - don't hold your breath as the call wont come at all. They will waste your ...
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By: AP
Aug 27, 2009
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Don't know which is more strange - that they advised you to pay ...

“STUNNING lack of competence and honesty on every level, which ......”

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Mar 12,2008
Minithumbdown
By: 'White Dog'
Mar 12,2008
4 people found
this helpful
STUNNING lack of competence and honesty on every level, which was particularly rich given the amount of money they charge for "administration". Flat was not ready, paperwork not followed up, etc . when I complained, they called my girlfriend and threatened us with "terminating the contract". ...
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By: White Dog
Oct 14, 2008
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It's me again. Justy to let you all know that things don't improve even when you establish yourself as a good tenant. Oh yeah, and try the 24 hour maintenance line sometime just for a laugh...it's an answering machine that they don't listen to until about noon the next day. ...

“The house was not ready when I moved in. They ......”

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Jan 02,2008
Minithumbdown
By: 'Alex Wolff'
Jan 02,2008
3 people found
this helpful
The house was not ready when I moved in. They didn't pay the hotel. They never returned the deposit arguing that the carpet was damaged when the flat had wooden floors!!. Amazing. They charged me twice for last month and when I asked for my ...
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By: choco
May 13, 2009
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If that is true, Pippa and you have a biased affiliation with Black Katz, you should be ashamed about posting a false comment. This site is for honest reviews from tenants and landlords, so we have accurate representations of people's experiences. ...

“...”

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Dec 03,2007
Minithumbdown
By: 'chrissy'
Dec 03,2007
2 people found
this helpful
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“...”

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Jun 25,2007
Minithumbdown
By: 'mct'
Jun 25,2007
2 people found
this helpful
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“...”

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May 06,2006
Minithumbdown
By: 'london001'
May 06,2006
1 people found
this helpful
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:15 PM 25/07/2016 by allAgents

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