Black Katz
4.3/5, 525 reviews
86% recommended
93% lettings valuation accuracy
91% lettings fee satisfaction
We are London's largest lettings-only agent. Our success is due to the simple fact that we treat every landlord and tenant as a person, not a number, each with their own individual needs. show more We are London's largest lettings-only agent. Our success is due to the simple fact that we treat every landlord and tenant as a person, not a number, each with their own individual needs.
Black Katz | Properties to rent in London | Flats to Rent in London

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 93% 91% £310 £9,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
75 3 338 64 0 1 0 0 37 7
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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NAEA ARLA TPOS Lettings TPOS
Latest Properties
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“After a few weeks of trying to find a property, ......”

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May 09,2013
Minithumbup
By: 'tfarnetti'
May 09,2013
1 people found
this helpful
After a few weeks of trying to find a property, often dealing with agents of questionable ethics, whom were disinterested and sometimes rude, I stumbled across one in Hornsey that I fell in love with immediately. A beautiful loft apartment overlooking Alexandra Park. We dealt ...
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“Two of us were looking for a flat for a ......”

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May 09,2013
Minithumbup
By: 'Stoo'
May 09,2013
1 people found
this helpful
Two of us were looking for a flat for a couple of weeks. After we realised Dara was working at BlackKatz we left our details with her. By the next day she had found a placed for 3 people so we grabbed another fella and viewed ...
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“Dealing with Black Katz, and specially with Dara Madden and ......”

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May 01,2013
Minithumbup
By: 'Hugo'
May 01,2013
1 people found
this helpful
Dealing with Black Katz, and specially with Dara Madden and Cristina Quinteiro was one of the best letting agency experience I've had. It was quick, effective and without any trouble. Lots of contact and help from them on every part of the process. Dara went ...
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“Very professional and efficient service (before and after signing contract) ......”

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Apr 09,2013
Minithumbup
By: 'Great service'
Apr 09,2013
4 people found
this helpful
Very professional and efficient service (before and after signing contract) - made everything simple for us and took much of the hassle out of the moving process. Would definetly recommend....
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“Very helpful whilst I was looking for a property. Unlike ......”

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Apr 09,2013
Minithumbup
By: 'rb'
Apr 09,2013
0 people found
this helpful
Very helpful whilst I was looking for a property. Unlike many other agencies keep a record of who you are and what you are looking for. Professional and friendly....
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“Caley was able to find us two flats over the ......”

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Apr 09,2013
Minithumbup
By: 'Cristina bertani'
Apr 09,2013
0 people found
this helpful
Caley was able to find us two flats over the past two years, therefore I decided to ask him for help again for our current search. He has always been very kind and helpful and did his job with dedication and passion. Our search wasn't ...
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“Genuinely helpful and professional agency. I didn't know Black Katz ......”

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Apr 04,2013
Minithumbup
By: 'M Hobbins'
Apr 04,2013
0 people found
this helpful
Genuinely helpful and professional agency. I didn't know Black Katz were as well established as they are. Everyone was polite, friendly, and helpful - and very patient, as my demands were optimistic for my budget. James showed me a long list of properties and never ...
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“Sonia was very kind, helpful and patient (what a lot ......”

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Mar 29,2013
Minithumbup
By: 'Yoh'
Mar 29,2013
1 people found
this helpful
Sonia was very kind, helpful and patient (what a lot of agent aren't!). She offered us frequently new flats (almost every day) and was very responsive to our wishes. She tried to find the best matches to our requirements. In short, she was the loveliest ...
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“In addition to the above, I also dealt with Paul. ......”

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Mar 29,2013
Minithumbup
By: 'Jen'
Mar 29,2013
1 people found
this helpful
In addition to the above, I also dealt with Paul. All 3 staff were extremely helpful, and introduced 2 good tenants to me. The second tenancy was for 18 months which was wonderful. I would definitely use Black Katz again as I feel the standard of tenants they ...
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“I have had a pleasure to meet a John Curry, ......”

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Mar 26,2013
Minithumbup
By: 'Judith'
Mar 26,2013
0 people found
this helpful
I have had a pleasure to meet a John Curry, an Agent who has been providing me from the beginning a clear and quick response to my needs related in searching flat Thanks to him I found what I was looking for and I feel ...
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“I dealt with John Curry. Good things are those made ......”

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Mar 26,2013
Minithumbup
By: 'Carlos'
Mar 26,2013
0 people found
this helpful
I dealt with John Curry. Good things are those made easy, simple and fast and that's the way everything went with John. 1st property I saw, I liked it and 20min later I was signing a pre-agreement. I would highly recommend him (the agency) to ...
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“My phone enquires were dealth with promply, and I felt ......”

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Mar 21,2013
Minithumbup
By: 'Stephen Regan'
Mar 21,2013
0 people found
this helpful
My phone enquires were dealth with promply, and I felt I could trust the advice given. The staff were helpful and friendly, and would quickly, for instance, supply invoices I had lost, and would help in other ways. They were good at getting repairs done ...
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“Eli was excellent - we were running late however he ......”

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Mar 19,2013
Minithumbup
By: 'Rachel Stuckey'
Mar 19,2013
0 people found
this helpful
Eli was excellent - we were running late however he hung on for us as he insisted we see the property. After giving him our brief and having a young family himself he hit the nail on the head finding us this fab property! I ...
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“I dealt with Senior Negotiator, John Curry recently when I ......”

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Mar 12,2013
Minithumbup
By: 'Sarah-Jane'
Mar 12,2013
0 people found
this helpful
I dealt with Senior Negotiator, John Curry recently when I approached Black Katz urgently looking for a rental property. John went well out of his way on a Friday evening to drive us to the Camden office to fill in the agreement and make the ...
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“Black Katz have been very good and understanding, unlike most ......”

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Mar 12,2013
Minithumbup
By: 'Deb'
Mar 12,2013
0 people found
this helpful
Black Katz have been very good and understanding, unlike most other agents Black Katz actually find for you what you are looking for within your budget. I can certainly recommend them and would use them again....
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“Rude, unhelpful and inconsiderate. If you can,don't use them! ......”

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Mar 01,2013
Minithumbdown
By: 'Anon'
Mar 01,2013
7 people found
this helpful
Rude, unhelpful and inconsiderate. If you can,don't use them! They are pushy when you are a prospective client and then bully you when you are a tenant moving on....
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What agent could do to change your mind?
Generally been more considerate and not tried to bully us on the weekend we were moving out for them to do viewings.
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By: blackkatz
Mar 03, 2013
View all comments (1)
I am really sorry that you have reason to complain. Please forward over the street name for which your complaint applies to and I will reply as soon as possible. We work very hard at maintaining a high level of customer service, so I am somewhat perplexed by your review. Yours sincerely, Alex Nunzi Manager. ...

“I have been with Black Katz for more than two ......”

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Feb 02,2013
Minithumbup
By: 'Nova'
Feb 02,2013
3 people found
this helpful
I have been with Black Katz for more than two years since I rented a Flat at West Kensington with some friends from them in 2010. Since then they have been offering very professional service, sometimes we feel they were a bit too strict with the ...
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“such a good experience dealing with Black Katz. James kept ......”

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Jan 29,2013
Minithumbup
By: 'Gfinney'
Jan 29,2013
0 people found
this helpful
such a good experience dealing with Black Katz. James kept in contact and was always looking for something in our price range. When he found us the flat we are currently living in the admin process was dealt with so efficiently and professionally. Having dealt ...
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“The agent was extremely helpful, with quick responses to all ......”

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Jan 25,2013
Minithumbup
By: 'Carl S'
Jan 25,2013
1 people found
this helpful
The agent was extremely helpful, with quick responses to all emails and a friendly attitude. I would strongly recommend both her and Black Katz to a friend or family member....
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“We rented a 4 bedroom flat in Highgate through Black Katz ......”

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Jan 24,2013
Minithumbdown
By: 'Priscilla'
Jan 24,2013
7 people found
this helpful
We rented a 4 bedroom flat in Highgate through Black Katz in February 2012 for 1 year. In the beginning they said it would be no problem renewing the contract for another year, as long as the rent was paid on time. 2 months before the contract ended they ...
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By: Andrew
Jan 28, 2013
View all comments (1)
Priscilla, i am sorry that you have had reason to complain, if you can please provide the property address we wil look into matters ASAP. I can assure you that the reason we get so many good reviews is because we work very hard at customer service. Finally, I am confused as you start by stating your desire to renew your tenancy and then finish off by stating that the flat is in very poor condition and the heating barely works. Our apologies again that you have needed to complain and we look ...

“Black Katz is by far the best agency we have ......”

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Jan 18,2013
Minithumbup
By: 'Richard'
Jan 18,2013
5 people found
this helpful
Black Katz is by far the best agency we have used. They took time to understand what kind of place we wanted to rent, provided useful advice, and once we found the flat were extremely efficient in finalising details ahead of the move. All in ...
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“I've been working with Michelle at Black Katz for the ......”

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Jan 17,2013
Minithumbup
By: 'Sarah'
Jan 17,2013
13 people found
this helpful
I've been working with Michelle at Black Katz for the last 4+ years. I have a new tenant every year and the agency has always successfully lined them up so the flat has not been vacant. The tenants themselves have always been reliable and responsible. Each ...
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“Very efficient and hassle free service. Zia knows the area ......”

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Jan 16,2013
Minithumbup
By: 'Monty65'
Jan 16,2013
5 people found
this helpful
Very efficient and hassle free service. Zia knows the area very well so had a good sense of appropriate rental etc. there was a seamless transition between old tenant and new tenant which suggests lots of potential clients log into the site. Contractural issues were ...
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“I have not worked with an estate agent since moving ......”

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Jan 15,2013
Minithumbup
By: 'Duvall Carter'
Jan 15,2013
3 people found
this helpful
I have not worked with an estate agent since moving to London, so Black Katz was my first. It has left me with a good feeling after hearing horror stories before! I must say that Black Katz were truly exceptional. Nick Cape was great as ...
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“A very poor company to deal with from start to ......”

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Dec 29,2012
Minithumbdown
By: 'Kenny'
Dec 29,2012
5 people found
this helpful
A very poor company to deal with from start to finish. The problems were there from the outset: intimidating phone calls to relatives who had offered to act as guarantors and the carelessness in which their staff left my parents' personal details lying around in ...
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By: Alex Nunzi
Jan 14, 2013
View all comments (3)
Dear Kenny, hope you are well. Sorry it has taken awhile to get back to you, As I did not hear back from you I had to painstakingly call all landlords who own properties in SE23 to ascertain the property you were referring to and then speak to the member of staff who spoke to you also. When your contract ended we asked you to return the keys to us (as stated in your contract) and you only returned one set and you forgot to include the chubb keys for the property. We asked you to ...

“Black Katz West Hapstead - Avoid a huge headache! Terrible ......”

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Dec 21,2012
Minithumbdown
By: 'Eva & Sam'
Dec 21,2012
7 people found
this helpful
Black Katz West Hapstead - Avoid a huge headache! Terrible to deal with: 1. Initally friendly and told us the landlord would accept a low offer - to get us to buy in with the admin fee etc. After we waited for weeks, trying to get ...
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By: Andrew
Jan 02, 2013
View all comments (1)
Eva and Sam, I am sorry that you have had reason to complain, we work very hard at customer service which is why we get so many positive reviews. I have asked Paul Crook, the franchisee responsible for that Office, to look into matter urgently and come back to you. Again my apologies. Regards, ANDREW BLACK ...

“A friend recommended me to use Black Katz and I ......”

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Dec 20,2012
Minithumbup
By: 'Denise Burns'
Dec 20,2012
0 people found
this helpful
A friend recommended me to use Black Katz and I thought they were excellent. Will came to our property to assess the rental and he was very efficient and friendly. When I went to the offices Christina, the secretary, was very helpful and constantly updated ...
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“Very professional service and when they promised updates they occurred ......”

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Dec 05,2012
Minithumbup
By: 'peter'
Dec 05,2012
11 people found
this helpful
Very professional service and when they promised updates they occurred in a timely manner On the subject of manner...they were polite and happy to attend viewings at the drop of a hat..even late evening ones...
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“I have been using Black Katz to rent my property ......”

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Nov 30,2012
Minithumbup
By: 'Margaret Anne'
Nov 30,2012
0 people found
this helpful
I have been using Black Katz to rent my property in Willesden for about 5 years and I have never been disappointed. They are very on the ball, have always found me great tenants very quickly and they check out their financial stability too. All the ...
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Last updated at 4:15 PM 25/07/2016 by allAgents

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