• claim your profile
    Rachel Unknown
  • claim your profile
    Rachel Nehard
  • upload your photo
    Zia Anwar
  • claim your profile
    Dara
  • upload your photo
    Lauren Dean
  • claim your profile
    Michal Maslisz
  • claim your profile
    Raj Manandhar
  • upload your photo
    Michelle Vanderhyde
  • claim your profile
    Caley
  • upload your photo
    Alex Nunzi
  • Giuseppe Martellone
    Giuseppe Martellone
  • claim your profile
    Nik
  • Paul Crook
    Paul Crook
  • claim your profile
    William
  • claim your profile
    Mitchelle Vanderhyde
  • claim your profile
    Sanil Modasia
  • claim your profile
    Michael Maskisz
  • claim your profile
    Aidan Lynch
  • claim your profile
    Tim .
  • claim your profile
    Emma Callander
  • claim your profile
    Michelle Vanderhype
  • william frank
    william frank
  • claim your profile
    Gemma Cummins
  • claim your profile
    Cristina
  • claim your profile
    Alex
We are London's largest lettings-only agent. Our success is due to the simple fact that we treat every landlord and tenant as a person, not a number, each with their own individual needs.
Jan 22,2014
Minithumbup
By: 'Nadine'
Jan 22,2014
0 people found
this helpful
Illy and Inari were very good at suggesting me properties that corresponded to by requirement. They were very flexible in term of viewing and always willing to arrange me even outside of their office hours. I was very happy by not only the quality of the property that they were showing me but also all the additional information/ tips that they gave me. I really appreatiated the fact that they listened to my requirements and showed properties that corresponded to what I wanted and on my budget....
read full review
Was this helpful? Yes
Dec 23,2013
Minithumbup
By: 'Tiernan'
Dec 23,2013
0 people found
this helpful
Friendly, helpful, efficient and a joy to deal with. Dara and Cristina made finding a lovely new flat and moving very easy and not at all stressful as previous moves have been. Highly recommend....
read full review
Was this helpful? Yes
Dec 11,2013
Minithumbup
Michal Maslisz
By: 'Tom'
Dec 11,2013
3 people found
this helpful
One of the best customer services I have ever received from a state agent. Michal did not waste his time and straightaway started looking for properties that matched my requirements. He was fully able to understand what type of properties I was looking for. I was looking for a flat in West, North and South parts of London. Michal called other Black Katz offices to find out, if there are other offers, I would be interested in. That's really going an extra mile. Also, communication was...
read full review
Was this helpful? Yes
Dec 04,2013
Minithumbup
By: 'Brinda'
Dec 04,2013
0 people found
this helpful
Dara has been an absolute angel, restoring my faith with property searching. Especially when I was loosing hope after having had bad experiences with many agents; who were uncaring and unhelpful. Dara listened to my needs and made the experience less stressful, she went above and beyond with viewing times to suit my needs. She was always available and prompt to call when a new Property came on the market she felt would suit my needs. I will defiantly be contacting Dara with any future p...
read full review
Was this helpful? Yes
Dec 03,2013
Minithumbdown
By: 'Return my deposit'
Dec 03,2013
2 people found
this helpful
Black Katz bring a definition to the term "property managers" during our time has tenants we asked Black Katz a number of simple questions relating to the property which they choose to ignore, simply because they have no idea about the properties they manage. We have been awaiting for our deposit to be returned for over 2 months, and despite consistent emails we do not even get the courtesy of a reply (I compare this to dealing with Foxtons who returned our deposit within two wee...
read full review
Was this helpful? Yes
By: Andrew
Jan 16, 2014
View all comments (1)
I am sorry that you have felt you need to complain, We work very hard at customer service which is why we get so many positive reviews. We have a clear policy on the return of deposits and do all we can to return as quickly as possible. Please provide your property address and I will do all I can to resolve the matter. Again my apologies that you have felt the need to complain. I look forward to hearing from you. Regards, ANDREW BLACK ...
Nov 28,2013
Minithumbup
Sanil Modasia
By: 'Sarah Moore'
Nov 28,2013
2 people found
this helpful
Fantastic letting agent; really friendly and helpful with everything. Didn\'t try and \'sell\' me the property and let me make up my own mind, none of the pushiness I had be warned to expect from letting agents! Helped and supported me through the who process of putting in an offer and securing the property, even agreed to show my flatmate around again at short notice. Was really happy with the experience and it took a lot of the stress and uncertainty from the process of renting my 1st London ...
read full review
Was this helpful? Yes
Nov 09,2013
Minithumbup
By: 'Carla'
Nov 09,2013
7 people found
this helpful
The decision of visiting and registering to every estate agent branch nearby the place where my husband and I wanted to live seemed convenient. It would have given us the chance to save time and get to see what we really were looking for. Until we found that, despite the long and tedious registration process, we were considered for the first few days after talking to them and then forgotten. We felt led down from a service that seemed to follow the agencyΒ΄s interests rather than the clientΒ΄s o...
read full review
Was this helpful? Yes
Nov 05,2013
Minithumbup
Zia Anwar
By: 'Matt'
Nov 05,2013
0 people found
this helpful
They helped us through the process and weren\'t pushy at all. Jordan even went into work on his day off to help us get the offer through. Cheers guys....
read full review
Was this helpful? Yes
Oct 31,2013
Minithumbup
By: 'Mark'
Oct 31,2013
0 people found
this helpful
When we arrived through the dorrs of the Black Katz office, we had one week to find a house. We had settled on that area of London, but had been consistently let down by poor service from other estate agents in the area, and had even lost a property to a late bid. In an incredibly short space of time, Chris showed us a house, negotiated with the landlord and had everything sorted, much to our relief. I remember saying to Chris "Thank you, you have changed our opinion of estate agents&...
read full review
Was this helpful? Yes
Oct 24,2013
Minithumbup
Alex Nunzi
By: 'peech'
Oct 24,2013
3 people found
this helpful
I was very impressed with the service provided by Alex and Kim. Their terms were better than other agents and they were both efficient and courteous. I will use them again and would certainly recommend Black Katz to anyone....
read full review
Was this helpful? Yes
Oct 11,2013
Minithumbup
By: 'Will'
Oct 11,2013
2 people found
this helpful
Very smooth and transparent letting process. Black katz let the property on behalf of the landlord and manger. They were happy to explain the letting process in clear terms at every stage and understood and acted on our concerns. Everyone I spoke to at the office was friendly and helpful....
read full review
Was this helpful? Yes
Oct 10,2013
Minithumbup
Mitchelle Vanderhyde
By: 'Hollybaker'
Oct 10,2013
1 people found
this helpful
Considering how quickly we needed to move black katz were so efficient in making sure everything happened fast! We had the keys to our property within 4 days of viewing! Definitely reccomend to anybody looking to rent in london...
read full review
Was this helpful? Yes
Oct 07,2013
Minithumbup
By: 'Philiman'
Oct 07,2013
4 people found
this helpful
Sanil showed us a few good properties, and really helped us get a quick turnaround on the flat we chose when time was an issue. Very friendly demeanour - we never felt pressured and as a result are really looking forward to moving into our new flat....
read full review
Was this helpful? Yes
Oct 03,2013
Minithumbdown
By: 'NoName'
Oct 03,2013
6 people found
this helpful
Black Katz are by far one of the most shambolic businesses I have come across. Having rented from them for a year I can safely say to anyone that they should run a mile in the opposite direction before considering renting through them. Myself and my flat mate are currently chasing for our deposit to be returned to us but it is safe to say the staff there simply will not take the matter seriously. Currently they are acting ILLEGALLY by not returning the funds within the LEGAL time period (11 da...
read full review
Was this helpful? Yes
By: AVIOD THE CATZ
Mar 03, 2014
View all comments (2)
Black catz What can i say I am renting a property from them now. We had a roof leak and had no electricity for 4 months and guess what we still do not have electricity. This company shoul d be reviewed as it is terrible A lot of people have not had their deposits back and we are worried to. Black catz will take your money and the owner will spend it no some new tyres on his new porchse Choose foxtons all day If your reading this black catz you should be ashamed of yoursel ...
Oct 02,2013
Minithumbup
By: 'Christina Bell'
Oct 02,2013
1 people found
this helpful
I\'ve been a landlady for over 25 years and have known and dealt with Black Katz, Crouch End for over 10 years. Each time I have a tenant change they come up trumps and find a great tenant. The team have once again provided a first class service, always available on the phone and really striving to provide the most suitable tenant and meeting my requirements (and I am a highly demanding client !). I can particularly recommend Chris and Ben. Cristina handled all of the credit checks, referencing,...
read full review
Was this helpful? Yes
Sep 26,2013
Minithumbup
By: 'Kryssie'
Sep 26,2013
0 people found
this helpful
I have had a good experience dealing with Black Katz. Eli was able to arrange a viewing of the property at a time that was convenient. Jennifer was very helpful in the application process and while there was one minor obstacle we managed to sort that out and get everything through smoothly....
read full review
Was this helpful? Yes
Sep 21,2013
Minithumbdown
By: 'Annoyed'
Sep 21,2013
4 people found
this helpful
Black Katz are simply the worst estate agents I have ever come across. Whilst they were attentive and friendly in showing us properties once the contract was signed we could never get hold of anyone. we had no electricity for 4 days and they wouldnt put us in contact with the landlord or help in any way. The worst part is that 4 years after we left they still haven\'t given back our deposit even though there were no damages. Everyone else I\'ve ever spoken to about Black Katz has always had a ba...
read full review
Was this helpful? Yes
By: Andrew.
Sep 23, 2013
View all comments (1)
We are sorry that you have felt the need to complain. We want all our tenants and landlords to be happy with the service they receive and work very hard at this which is why we get so many positive reviews. If you can please forward your property address we will look into matters ASAP. Again, we are sorry that you have felt the need to complain. We look forward to hearing from you. Regards, ANDREW BLACK ...
Sep 19,2013
Minithumbdown
By: 'MG'
Sep 19,2013
6 people found
this helpful
I took over a room in a property rented out by Black Katz last year. There was about 2 months left on the contract when I took it over - the previous tenant had told me this but Black Katz never mentioned it. At the time, the other 2 tenants were planning on staying another year. I paid the £700 deposit in full straight away. After a few weeks one of the agents called and said the Landlord wanted to put the rent up a significant amount. One of the other tenants did not wish to pay this am...
read full review
What agent could do to change your mind?
Given me my deposit back!
Attached Files
Was this helpful? Yes
By: Andrew.
Sep 23, 2013
View all comments (1)
MG, I am sorry that you have had reason to complain. We work very hard at customer sevice which is why we get so many positive reviews. Please provide your property adrress and we will look into matters ASAP. Again, my apologies that you felt the need to complain. We look forward to hearing from you. Regards, ANDREW BLACK ...
Sep 13,2013
Minithumbup
By: 'Fiona'
Sep 13,2013
1 people found
this helpful
We were working to a very tight deadline - we had about a week to find a property - and Dara at Black Katz, Crouch End, was not only understanding of this fact but went out of her way to help us find somewhere that really suited us. She was positive, friendly and understanding of our needs and was respectful of our budget. She was also knowledgeable about the area and what was and was not possible. We\'re really happy with the outcome....
read full review
Was this helpful? Yes
Sep 13,2013
Minithumbup
By: 'Jim Godfrey'
Sep 13,2013
0 people found
this helpful
We ended up putting our house on with three lettings agents, including two of the more fancy \'Crouch End\' agencies but to their credit Black Katz were the team that came through and rented our house before we left for the US. They found us some good tenants and were thoroughly professional through the whole process (and a very friendly team too)....
read full review
Was this helpful? Yes
Sep 11,2013
Minithumbup
By: 'Peter Summers'
Sep 11,2013
0 people found
this helpful
This is the second time I have rented through black Katz, Chris was manager of the branch both times. I have found him and his team to be a very friendly and helpful bunch. I wouldn\'t use any other agency, they are communicative and trustworthy, dealing with things smoothly and efficiently. I am very pleased to write this positive review. 10/10...
read full review
Was this helpful? Yes
Sep 11,2013
Minithumbup
By: 'Stuart Moore'
Sep 11,2013
0 people found
this helpful
I Found Black Katz very helpful and professional in my dealings...
read full review
Was this helpful? Yes
Sep 09,2013
Minithumbdown
By: 'LS'
Sep 09,2013
1 people found
this helpful
Black Katz showed us our property as a last minute viewing on a Friday evening and the property was perfect. They knew exactly what we wanted and the house had only been on the market a few hours - that I cannot fault. However, we were severely rushed into making a decision (understandable as the market moves quickly), but as soon as our money was taken over the phone on the corner of the road in the rain, our sales man had absolutely no interest in answering our questions or giving us more i...
read full review
What agent could do to change your mind?
Far better customer service. We felt as though we shouldn\'t be asking questions, that they didn\'t want to speak to us and we were a hassle they couldn\'t be bothered to deal with/didn\'t want to deal with.
Attached Files
Was this helpful? Yes
By: Andrew
Sep 30, 2013
View all comments (3)
Nic, Thanks for your email but to look into matters we really need the property adreess. Look forward to hearing from you. Regards, ANDREW BLACK ...
Sep 03,2013
Minithumbdown
By: 'JC'
Sep 03,2013
2 people found
this helpful
I recently rented a flat from Black Katz, and I must say that the agent was awesome, George was attentive, helpful and a credit to the organisation. Once everything was signed however and I was handed over to the management team the problems started. The main issue is one of communication, if you ask for something to be sorted out a timescale and progress reports are all that is needed not the feeling that you are being ignored completely. I had a change in personal circumstances which meant ...
read full review
Was this helpful? Yes
Aug 27,2013
Minithumbup
By: 'Tim'
Aug 27,2013
2 people found
this helpful
We were looking for a place to stay in London. Since we were moving from Germany to UK, everything was pretty new to us, especially the high turnover rates of London lettings market. Black Katz selected a nice collecting of properties and the agent made some time to show us parts of the city we intended to move. This was very helpful! Overall: very friendly people and (as compared to other agencies) small agent fees - I absolutely recommend this service to anyone who is moving to London from abr...
read full review
Was this helpful? Yes
Aug 24,2013
Minithumbup
By: 'tailyour'
Aug 24,2013
3 people found
this helpful
Excellent estate agents that have a wide variety of properties across central locations in central London. A very convenient way to bypass the behemoths like Foxtons and their extortionate agency fees. BlackKatz require a security deposit (equivalent to two weeks rent) up front when you submit an offer. This is a little daunting at first, and I\'ve not come across it done this way before, but on the first occasion I did so and my offer was rejected I received the money back the same afternoon....
read full review
Was this helpful? Yes
Aug 24,2013
Minithumbup
Michal Maslisz
Michelle Vanderhyde
By: 'Ellie Shepherd'
Aug 24,2013
1 people found
this helpful
The service provided by both Michael and Michelle was excellent. Michael took time to understand what we wanted as tenants and took the time to show us a wide variety of properties within our budget. As there was a short time between the offer being put forward and our tenancy beginning, Michelle was very organised and prompt with regards to documentation and contract signing. I would not hesitate to use Black Katz again as a tenant, and will be sure to recommend the agency to any friends in ...
read full review
Was this helpful? Yes
Aug 16,2013
Minithumbup
By: 'Mrs Gammalleri'
Aug 16,2013
0 people found
this helpful
Christopher has always provided us with excellent tenants, well suited to the property that we let, without any problems arising during the tenancy. I would fully recommend their services....
read full review
Was this helpful? Yes
Aug 16,2013
Minithumbup
By: 'Eva Abbott'
Aug 16,2013
1 people found
this helpful
BlackKatz were very organized and efficient. The agents really helped us, as students, and explained each step of the way (costs, procedures, etc). Franck was especially great...friendly and honest, and helpful. Thank you!...
read full review
Was this helpful? Yes
Aug 09,2013
Minithumbup
By: 'Raeman27'
Aug 09,2013
0 people found
this helpful
As a student looking for accommodation in London it\'s great to meet staff at a letting agent who can keeps things professional whilst also making you feel comfortable and not under pressure in the slightest. I met Sonia when I was viewing the property which I ended up making an offer for and Adam helped me take care of the paperwork and payments and what have you. Sonia had a really bubbly personality, we had a great chat and laugh whilst driving to and viewing the property and she seemed more...
read full review
Was this helpful? Yes

NALS TPOS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
73 3 301 63 0 1 0 0 37 7

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 4:15 PM 25/07/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 4:15 PM 25/07/2016 by allAgents

Camden West Central Office
69 Parkway, London NW1 7PP
(110)
Clapham
78 Borough High Street, London SE1 1LL
(2)
Crouch End / Muswell Hill Office
1 Topsfield Parade, Middle Lane, London N8 8PR
(74)
show all branches (6)
Islington / East Office
22 Baron Street, London N1 9ES
(19)
London Bridge
78 Borough High Street, London SE1 1LL
(115)
West Hampstead
199B West End Lane, London NW6 2LJ
(134)


Make an Enquiry