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We are London's largest lettings-only agent. Our success is due to the simple fact that we treat every landlord and tenant as a person, not a number, each with their own individual needs.
 
www.black-katz.com Properties for sale
Properties for rent
Oct 03,2013
Minithumbdown
By: 'NoName'
Oct 03,2013
6 people found
this helpful
Black Katz are by far one of the most shambolic businesses I have come across. Having rented from them for a year I can safely say to anyone that they should run a mile in the opposite direction before considering renting through them. Myself and my flat mate are currently chasing for our deposit to be returned to us but it is safe to say the staff there simply will not take the matter seriously. Currently they are acting ILLEGALLY by not returning the funds within the LEGAL time period (11 da...
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By: AVIOD THE CATZ
Mar 03, 2014
View all comments (2)
Black catz What can i say I am renting a property from them now. We had a roof leak and had no electricity for 4 months and guess what we still do not have electricity. This company shoul d be reviewed as it is terrible A lot of people have not had their deposits back and we are worried to. Black catz will take your money and the owner will spend it no some new tyres on his new porchse Choose foxtons all day If your reading this black catz you should be ashamed of yoursel ...
Oct 02,2013
Minithumbup
By: 'Christina Bell'
Oct 02,2013
1 people found
this helpful
I\'ve been a landlady for over 25 years and have known and dealt with Black Katz, Crouch End for over 10 years. Each time I have a tenant change they come up trumps and find a great tenant. The team have once again provided a first class service, always available on the phone and really striving to provide the most suitable tenant and meeting my requirements (and I am a highly demanding client !). I can particularly recommend Chris and Ben. Cristina handled all of the credit checks, referencing,...
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Sep 26,2013
Minithumbup
By: 'Kryssie'
Sep 26,2013
0 people found
this helpful
I have had a good experience dealing with Black Katz. Eli was able to arrange a viewing of the property at a time that was convenient. Jennifer was very helpful in the application process and while there was one minor obstacle we managed to sort that out and get everything through smoothly....
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Sep 21,2013
Minithumbdown
By: 'Annoyed'
Sep 21,2013
4 people found
this helpful
Black Katz are simply the worst estate agents I have ever come across. Whilst they were attentive and friendly in showing us properties once the contract was signed we could never get hold of anyone. we had no electricity for 4 days and they wouldnt put us in contact with the landlord or help in any way. The worst part is that 4 years after we left they still haven\'t given back our deposit even though there were no damages. Everyone else I\'ve ever spoken to about Black Katz has always had a ba...
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By: Andrew.
Sep 23, 2013
View all comments (1)
We are sorry that you have felt the need to complain. We want all our tenants and landlords to be happy with the service they receive and work very hard at this which is why we get so many positive reviews. If you can please forward your property address we will look into matters ASAP. Again, we are sorry that you have felt the need to complain. We look forward to hearing from you. Regards, ANDREW BLACK ...
Sep 19,2013
Minithumbdown
By: 'MG'
Sep 19,2013
6 people found
this helpful
I took over a room in a property rented out by Black Katz last year. There was about 2 months left on the contract when I took it over - the previous tenant had told me this but Black Katz never mentioned it. At the time, the other 2 tenants were planning on staying another year. I paid the £700 deposit in full straight away. After a few weeks one of the agents called and said the Landlord wanted to put the rent up a significant amount. One of the other tenants did not wish to pay this am...
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What agent could do to change your mind?
Given me my deposit back!
Attached Files
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By: Andrew.
Sep 23, 2013
View all comments (1)
MG, I am sorry that you have had reason to complain. We work very hard at customer sevice which is why we get so many positive reviews. Please provide your property adrress and we will look into matters ASAP. Again, my apologies that you felt the need to complain. We look forward to hearing from you. Regards, ANDREW BLACK ...
Sep 13,2013
Minithumbup
By: 'Fiona'
Sep 13,2013
1 people found
this helpful
We were working to a very tight deadline - we had about a week to find a property - and Dara at Black Katz, Crouch End, was not only understanding of this fact but went out of her way to help us find somewhere that really suited us. She was positive, friendly and understanding of our needs and was respectful of our budget. She was also knowledgeable about the area and what was and was not possible. We\'re really happy with the outcome....
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Sep 13,2013
Minithumbup
By: 'Jim Godfrey'
Sep 13,2013
0 people found
this helpful
We ended up putting our house on with three lettings agents, including two of the more fancy \'Crouch End\' agencies but to their credit Black Katz were the team that came through and rented our house before we left for the US. They found us some good tenants and were thoroughly professional through the whole process (and a very friendly team too)....
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Sep 11,2013
Minithumbup
By: 'Peter Summers'
Sep 11,2013
0 people found
this helpful
This is the second time I have rented through black Katz, Chris was manager of the branch both times. I have found him and his team to be a very friendly and helpful bunch. I wouldn\'t use any other agency, they are communicative and trustworthy, dealing with things smoothly and efficiently. I am very pleased to write this positive review. 10/10...
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Sep 11,2013
Minithumbup
By: 'Stuart Moore'
Sep 11,2013
0 people found
this helpful
I Found Black Katz very helpful and professional in my dealings...
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Sep 09,2013
Minithumbdown
By: 'LS'
Sep 09,2013
1 people found
this helpful
Black Katz showed us our property as a last minute viewing on a Friday evening and the property was perfect. They knew exactly what we wanted and the house had only been on the market a few hours - that I cannot fault. However, we were severely rushed into making a decision (understandable as the market moves quickly), but as soon as our money was taken over the phone on the corner of the road in the rain, our sales man had absolutely no interest in answering our questions or giving us more i...
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What agent could do to change your mind?
Far better customer service. We felt as though we shouldn\'t be asking questions, that they didn\'t want to speak to us and we were a hassle they couldn\'t be bothered to deal with/didn\'t want to deal with.
Attached Files
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By: Andrew
Sep 30, 2013
View all comments (3)
Nic, Thanks for your email but to look into matters we really need the property adreess. Look forward to hearing from you. Regards, ANDREW BLACK ...
Sep 03,2013
Minithumbdown
By: 'JC'
Sep 03,2013
2 people found
this helpful
I recently rented a flat from Black Katz, and I must say that the agent was awesome, George was attentive, helpful and a credit to the organisation. Once everything was signed however and I was handed over to the management team the problems started. The main issue is one of communication, if you ask for something to be sorted out a timescale and progress reports are all that is needed not the feeling that you are being ignored completely. I had a change in personal circumstances which meant ...
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Aug 27,2013
Minithumbup
By: 'Tim'
Aug 27,2013
2 people found
this helpful
We were looking for a place to stay in London. Since we were moving from Germany to UK, everything was pretty new to us, especially the high turnover rates of London lettings market. Black Katz selected a nice collecting of properties and the agent made some time to show us parts of the city we intended to move. This was very helpful! Overall: very friendly people and (as compared to other agencies) small agent fees - I absolutely recommend this service to anyone who is moving to London from abr...
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Aug 24,2013
Minithumbup
By: 'tailyour'
Aug 24,2013
3 people found
this helpful
Excellent estate agents that have a wide variety of properties across central locations in central London. A very convenient way to bypass the behemoths like Foxtons and their extortionate agency fees. BlackKatz require a security deposit (equivalent to two weeks rent) up front when you submit an offer. This is a little daunting at first, and I\'ve not come across it done this way before, but on the first occasion I did so and my offer was rejected I received the money back the same afternoon....
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Aug 24,2013
Minithumbup
Michal Maslisz
Michelle Vanderhyde
By: 'Ellie Shepherd'
Aug 24,2013
1 people found
this helpful
The service provided by both Michael and Michelle was excellent. Michael took time to understand what we wanted as tenants and took the time to show us a wide variety of properties within our budget. As there was a short time between the offer being put forward and our tenancy beginning, Michelle was very organised and prompt with regards to documentation and contract signing. I would not hesitate to use Black Katz again as a tenant, and will be sure to recommend the agency to any friends in ...
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Aug 16,2013
Minithumbup
By: 'Mrs Gammalleri'
Aug 16,2013
0 people found
this helpful
Christopher has always provided us with excellent tenants, well suited to the property that we let, without any problems arising during the tenancy. I would fully recommend their services....
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Aug 16,2013
Minithumbup
By: 'Eva Abbott'
Aug 16,2013
1 people found
this helpful
BlackKatz were very organized and efficient. The agents really helped us, as students, and explained each step of the way (costs, procedures, etc). Franck was especially great...friendly and honest, and helpful. Thank you!...
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Aug 09,2013
Minithumbup
By: 'Raeman27'
Aug 09,2013
0 people found
this helpful
As a student looking for accommodation in London it\'s great to meet staff at a letting agent who can keeps things professional whilst also making you feel comfortable and not under pressure in the slightest. I met Sonia when I was viewing the property which I ended up making an offer for and Adam helped me take care of the paperwork and payments and what have you. Sonia had a really bubbly personality, we had a great chat and laugh whilst driving to and viewing the property and she seemed more...
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Aug 05,2013
Minithumbup
By: 'Lubena & Troy'
Aug 05,2013
0 people found
this helpful
Few months ago me and my partner started looking for a place.First thing we did is to register with as many agencies as we could so we could find the perfect place we could call home.After being let down and extremely disappointed by the service we received from most agents,we decided to work only with James from Black Katz office in West Hampstead. His approach was very professional,he was extremely friendly and always listened to our requirements and wishes. As we were looking for the perfec...
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Jul 22,2013
Minithumbup
By: 'Leanne'
Jul 22,2013
1 people found
this helpful
Estate Agents on a whole often have a poor reputation however these guys certainly could teach the rest a thing or too. It was a pleasure dealing with them. Would highly recommend....
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Jul 16,2013
Minithumbup
By: 'Lee Hill'
Jul 16,2013
0 people found
this helpful
Eli Altman showed me five properties in Northwest London at short notice and during a tight frame. I was impressed by his calm, courtesy and straighforward approach. He was also not pushy and answered my questions clearly. As a representative for his agency, he definitely left a good impression and I would easily recommend him or Black Katz to others needing to find suitable accommodation in a market that can be confusing,intimidating and lack transparency about fees. I would happily refer any f...
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Jul 15,2013
Minithumbup
Lauren Dean
Caley
By: 'anna'
Jul 15,2013
0 people found
this helpful
Black Katz were a pleasure to work with - really friendly and positive - they gave us the heads up on a flat before it went on the market and negotiated a great rent for us that we are really happy with. Lauren and Caley in paticular were extremely helpful - a real change from other estate agents we had worked with!...
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Was this helpful? Yes
Jul 15,2013
Minithumbup
By: 'Giacinto Colicci'
Jul 15,2013
0 people found
this helpful
I must say that I am utterly satisfied with all James did to help us find a flat. He was effecient and professional and I must thank him for having got the flat that I was looking for such long time....
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Was this helpful? Yes
Jul 03,2013
Minithumbup
By: 'Jossmi'
Jul 03,2013
0 people found
this helpful
This estate agents was fantastic, could not have been more helpful from the word go. After emailing them one evening along with several other estate agents, they were the first to call in the morning and the person calling (George) was so helpful, I turned down the offers of help from other estate agents. Throughout the period of looking for a property, I had constant updates from our estate agent, George. We went up for a day to look at properties of which he had found a few for us to look at...
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Was this helpful? Yes
Jul 01,2013
Minithumbup
Michal Maslisz
By: 'Amanda'
Jul 01,2013
3 people found
this helpful
Really impressed with the professionalism shown by everyone at this branch. Michael knew what we wanted, was prepared, and found us a home within two hours. I would highly recommend Black Katz to anyone looking to relocate to London....
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Was this helpful? Yes
Jun 30,2013
Minithumbup
By: 'Grace'
Jun 30,2013
0 people found
this helpful
The service was extremely fast and professional. Communication with the agent was smooth and queries dealt with very quickly. Very impressed with their service....
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Jun 28,2013
Minithumbup
By: 'Amy lindsay'
Jun 28,2013
0 people found
this helpful
My cousin and I were looking to rent a property and we were being extremely fussy with certain criteria! James went above and beyond to ensure that our needs were met! He ensured that we did not waste out time looking at properties that wouldn\'t suit us. James was very kind and chatted to us throughout the day making it fun rather than a full boring day!! He gave us some very useful advice and was honest and truthful! I would definitely recommend James or anyone in the Black Katz of w...
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Jun 26,2013
Minithumbup
By: 'Chris Gibson'
Jun 26,2013
0 people found
this helpful
These guys are great to work with. James, who I consulted with, was very very helpful. When a property became available that he thought matched our requirements, he let us know quickly. He and the rest of the team are knowledgeable, friendly and professional. You feel like you can trust them. Well done Black Katz, and thanks James....
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Jun 26,2013
Minithumbup
By: 'OliverDHead'
Jun 26,2013
0 people found
this helpful
The agents at Black Katz we\'re very helpful throughout. From firstly managing to reduce our weekly rent from £550 to £470 a week (between 3 of us). Secondly, they were pleasant and helped us throughout the whole process. They were very informative and provided us with the information we needed to enable us to move in, in our short turn around. Would highly recommend!...
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Jun 18,2013
Minithumbup
By: 'Al'
Jun 18,2013
0 people found
this helpful
We have dealt with a number of agents in the past and have generally not been impressed. Black Katz West Hampstead were superb in getting us all to see the place asap. Thanks to James for helping with that and to Paul for making the negotiation with the landlord easy. Jennifer need special mention, as previously the admin side of this process has always been very daunting and full of hidden costs by the agent. Jennifer was exceptionally organised, easy to communicate with and upfront about all c...
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Jun 14,2013
Minithumbup
By: 'Lucy'
Jun 14,2013
0 people found
this helpful
The guys at Black Katz could not have been more helpful. They showed us two properties which were both great, listened carefully to our requirements and negotiated in a fair and transparent way. They worked with us to make sure we were happy, and despite us messing them about they remained polite and cheerful. We would have no hesitation recommending the guys at the West Hampstead branch....
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