Black Katz
4.3/5, 529 reviews
86% recommended
93% lettings valuation accuracy
91% lettings fee satisfaction
We are London's largest lettings-only agent. Our success is due to the simple fact that we treat every landlord and tenant as a person, not a number, each with their own individual needs. show more We are London's largest lettings-only agent. Our success is due to the simple fact that we treat every landlord and tenant as a person, not a number, each with their own individual needs.
Black Katz | Properties to rent in London | Flats to Rent in London

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 93% 91% £310 £9,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
75 3 342 64 0 1 0 0 37 7
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Lettings TPOS
Images & Videos

“Smooth experience searching for a property to rent...”

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Oct 15,2019
Minithumbup
By: 'Matteo De Poli'
Oct 15,2019
0 people found
this helpful
Really nice experience in finding the proper apartment to rent. Clear process and with them I didn't feel at all the usual hassle and stress searching for apartments in a big city such as London. Really happy to have found Sandro, who was really professional ...
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By: Andrew Black
Oct 18, 2019
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Matteo, Many thanks for your review, really pleased you had a good experienced. Sandro is a great member of the team. Thanks again. Regards, Andrew Black Director ...

“Black Katz N8 Lettings Review...”

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Oct 01,2019
Minithumbup
By: 'Bobby Rose'
Oct 01,2019
0 people found
this helpful
Me and my partner recently moved into a flat which is let by black Katz. Everything went very smoothly and all agents were very helpful. Johnny gave us the viewing which really well and he was very clear and concise with any questions we had. ...
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By: Andrew Black
Oct 07, 2019
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Bobby, Many thanks for your review. Really pleased you were happy with the service Johnny provided. Thanks again. Regards, Andrew Black Director ...

“Great service - thank you...”

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Sep 30,2019
Minithumbup
By: 'Ellie'
Sep 30,2019
1 people found
this helpful
Leigh was really helpful when I needed to move flat at short notice. Professional, friendly and got me the flat I wanted! Thank you. Would recommend....
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By: Andrew Black
Oct 07, 2019
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Ellie, really pleased you were happy with the service from Leigh. Thanks for the great review, much appreciated. Regards, Andrew Black Director ...

“We came to Black Katz by accident, just passi......”

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Sep 27,2019
Minithumbup
By: 'Christine'
Sep 27,2019
0 people found
this helpful
We came to Black Katz by accident, just passing by as we were looking for shared accommodation for my son (student from abroad). We were welcomed by Amy and she was amazing. The day after she drove us around and we saw 3 properties. She took ...
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By: Andrew Black
Oct 07, 2019
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Christine, many thanks for your review. Really pleased you were happy with the service provided by Amy. Thanks again. Regards Andrew Black Director ...

“Excellent service, we were always kept in the......”

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Sep 06,2019
Minithumbup
By: 'Ashish Kapur'
Sep 06,2019
0 people found
this helpful
Excellent service, we were always kept in the loop as to what was going on. In particular Sandro and Michelle were extremely helpful, with Sandro helping us getting the offer through ASAP and Michelle handling all our pre-tenancy enquiries!...
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By: Andrew Black
Sep 12, 2019
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Ashish, many thanks for your great review. Really pleased you were happy with service you received from Sandro and Michelle, both great members of the team. Will let them know you were happy. Many thanks again. Regards, Andrew Black Director ...

“Very happy with this letting agent, both prof......”

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Aug 31,2019
Minithumbup
By: 'Dan Avenell'
Aug 31,2019
0 people found
this helpful
Very happy with this letting agent, both professional and friendly. Paul is always a pleasure to deal with. Much better than some other letting agents I've had in the past....
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By: Andrew Black
Sep 05, 2019
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Dan, many thanks for your positive review. Really pleased you are happy with the service. Thanks again. Regards, Andrew Black Director ...

“Crouch End branch...”

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Aug 20,2019
Minithumbup
By: 'S Jakab'
Aug 20,2019
0 people found
this helpful
Crouch End branch is excellent specially our first point of contact Paul! We have been with them for 2 years now and had no issues at all....
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By: Andrew Black
Aug 21, 2019
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Many thanks for your great review, it is much appreciated. Thanks again. Regards, Andrew Black Director ...

“Made the whole process fast and easy...”

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Aug 14,2019
Minithumbup
By: 'Jessamyn Madden-Aberdein'
Aug 14,2019
0 people found
this helpful
After our offer being held and then declined by a private landlord, we ended up having a very short amount of time in which to find a flat: Vincent was incredibly helpful, understood exactly what we were looking for and arranged several viewings in a ...
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By: Andrew Black
Aug 17, 2019
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Jessamyn, Many thanks for your positive review. Really pleased you had a great experience with Vincent and Michelle. Thanks again for your review, much appreciated. Regards, Andrew Black Director ...

“Excellent agents!...”

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Jul 29,2019
Minithumbup
Aidan
Erika
By: 'Sarah Batten'
Jul 29,2019
0 people found
this helpful
From first contact to viewing to paperwork to getting the keys, Black Katz were extremely helpful and efficient. Aidan was very friendly and knowledgeable, and we were able to view the flat very quickly after making contact. Once we had an offer accepted Erika was ...
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By: Andrew Black
Aug 02, 2019
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Sarah, Many thanks for your positive review, much appreciated. Really pleased you were happy with the service received from Aiden and Erika, they will be really pleased that you were happy. Regards, Andrew Black Director ...

“Tim was super helpful showing us the property......”

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Jul 14,2019
Minithumbup
By: 'Grace Flower'
Jul 14,2019
0 people found
this helpful
Tim was super helpful showing us the property out of hours. Gave us lots of information and pleasant, easy to contact estate agent. Michelle guided us through all the admin and was very prompt and pleasant with emails. She gave us a lot of trust ...
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By: Andrew Black
Jul 15, 2019
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Grace, Many thanks for your review, it is much appreciated. Tim and Michelle work really hard at providing the best possible service so it's great to get this feedback. Thanks again. Regards, Andrew Black Director ...

“Efficient and friendly...”

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Jun 11,2019
Minithumbup
By: 'Shedeh'
Jun 11,2019
0 people found
this helpful
Very efficient estate agency who promptly find you properties to your exact specification! The team were fantastic. Paul found what we needed and very promptly arranged a viewing for us and made sure we secured a very competitive property....
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By: Andrew Black
Jun 12, 2019
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Shedeh, Many thanks for your comments. Paul is a great member of the team. So pleased you were happy with the service. Regards, Andrew Black Director ...

“Excellent support and cooperation...”

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May 17,2019
Minithumbup
By: 'Malgorzata'
May 17,2019
0 people found
this helpful
I had a pleasure to work with Pawel while looking for a flat for me and my son. He took detailed information of my needs and I can say that two flats which were presented to me were tailored to them. I was able to ...
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By: Andrew Black
May 19, 2019
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Malgorzata, Many thanks for your review, it is much appreciated. Pawel is a great member of the team, really pleased you got a good service. Regards, Andrew Black Director ...

“Professional, honest and supportive...”

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Apr 28,2019
Minithumbup
By: 'Fatima Olivares'
Apr 28,2019
0 people found
this helpful
I am so grateful to the Black Katz team at Crouch End. Without a doubt, they have some of the most beautiful and best looked after properties in North London and they were extremely supportive in helping me find my beautiful studio. Over the past 4 ...
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By: Andrew Black
May 01, 2019
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Fatima, We really appreciate your comments. We work very hard at providing the very best service so it is great to hear you have been happy with the service. Thanks again. Regards, Andrew Black Director ...

“Lack of transparency, fairness and competence...”

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Apr 17,2019
Minithumbdown
By: 'Simone'
Apr 17,2019
0 people found
this helpful
The practice was handled in the less professional manner everseen in London. The agent did not even know the legislation (what documents may be provided for a right to rent check), was never available nor reachable the days prior to entering the house, and ultimately ...
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Comment on agent fees
Fair
Was this helpful? Yes
By: Andrew Black
May 13, 2019
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Simone, We have not heard back from you. We have looked further into the matter and are sorry you are not happy but feel generally your comments are not reasonable or justified. 1. You did not transfer the monies on time so we were unable to release the keys. This is despite us advising you to do the transfer as soon as possible when the first welcome email was sent. Instead you choose to do the transfer 1-2 days before the move-in. 2. In terms of furnishings the current tenant made very c ...

“The only agent I use!...”

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Apr 12,2019
Minithumbup
By: 'Sam'
Apr 12,2019
0 people found
this helpful
I came across BlackKatz years ago when I was desperately searching for a place to stay after a bad experience with one of London's bigger agents. The staff at the London Bridge branch were lovely then, as they were this time around. Tim took the ...
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Comment on agent fees
Lower than some of the bigger names, gets you more in terms of service.
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By: Andrew Black
Apr 19, 2019
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Sam, Many thanks for your comments, much appreciated. Really pleased you are happy with the service you received. Regards, Andrew Black Director ...

“Customer Service...”

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Apr 09,2019
Minithumbup
Silvia
Erika
By: 'Fabi'
Apr 09,2019
0 people found
this helpful
I would like to thank Black Katz for all their support and guidance, especially Silvia. The customer service was outstanding,...
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By: Andrew Black
Apr 11, 2019
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Fabi, Really appreciate your positive comments. Will let Silvia and Erika know. Thanks again. Regards, Andrew Black Director ...

“Happy...”

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Mar 22,2019
Minithumbup
Erika
Aidan
By: 'Yasso'
Mar 22,2019
0 people found
this helpful
We are very happy from service of the agency the are a great people and they help us a lot . Thank you very much...
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Comment on agent fees
Good
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By: Andrew Black
Mar 29, 2019
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Yasso, Many thanks for your review. Really pleased you were happy with the service. Regards, Andrew Black Director ...

“All sorted within 24hrs!...”

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Mar 20,2019
Minithumbdown
By: 'James C'
Mar 20,2019
0 people found
this helpful
Pawel was friendly and helpful. He rang me up on the first day and found me a perfect flat. Put down the holding deposit the same day! Side point: their holding deposit scheme is great. They don't let anyone else see the property after you ...
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By: Andrew Black
Mar 22, 2019
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James, nMany thanks for your feedback, really pleased you were happy with the service. nRegards Andrew nAndrew Black nDirector ...

“Fast and reliable...”

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Mar 04,2019
Minithumbup
By: 'SamyPC'
Mar 04,2019
0 people found
this helpful
I seen few properties in Dollis Hill area, all of them been advertised as spacious double bedroom with a big living room, well on every single one the 2nd bedroom was smaller than a single room :-) so as a final attempt at a very ...
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Comment on agent fees
Not good not bad - it could be better
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By: Andrew Black
Mar 13, 2019
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Thanks for your review. Regards, Andrew Black Director ...

“Very Helpful...”

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Feb 04,2019
Minithumbup
By: 'Alisha'
Feb 04,2019
0 people found
this helpful
I am very pleased with the help I received in finding a property. The communication was quick and always informative, always providing a friendly atmosphere. This was really nice especially as it was my first time looking for a home. I would definitely recommend this ...
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By: Andrew Black
Feb 04, 2019
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Alisha, Many thanks for your comments. Regards, Andrew Black Director ...

“Very helpful and efficient agent...”

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Feb 01,2019
Minithumbup
By: 'mtb'
Feb 01,2019
0 people found
this helpful
Pawel, as well as the rest of the people from the agency, were incredibly helpful and efficient during all the process of renting....
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Comment on agent fees
The fees are very reasonable.
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By: Andrew Black
Feb 04, 2019
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Many thanks for your positive feedback, much appreciated. Regards, Andrew Black Director ...

“Tenant review...”

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Jan 10,2019
Minithumbup
By: 'Yasin'
Jan 10,2019
0 people found
this helpful
Great team, great communication, great support. Overall, very impressed with their overall service from start till move in. Thank you for all your help....
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By: Andrew Black
Feb 04, 2019
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Yasin, We really appreciate your feedback Regards, Andrew Black Director ...

“Efficient...”

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Dec 05,2018
Minithumbup
Nabil
By: 'GG'
Dec 05,2018
0 people found
this helpful
Very responsive, helpful and professional. The process was quick and they have been very efficient. Fees were halved due to an offer, but after research I think they would have been decent even at 100%. What is very important is that there was no nonsense, lying ...
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Comment on agent fees
good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:15 PM 25/07/2016 by allAgents

Awards won by Black Katz

Individual Branch Awards

London, N8


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