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We are London's largest lettings-only agent. Our success is due to the simple fact that we treat every landlord and tenant as a person, not a number, each with their own individual needs.
 


Properties for sale
Properties for rent
Aug 30,2016
Minithumbup
By:
Aug 30,2016
Featured Review
0 people found
this helpful
I've been using Black Katz for some years now and find them to be very helpful and on the ball. They have found me excellent tenants over the years and I do not hesitate to recommend them....
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Was this helpful? Yes
Aug 27,2016
Minithumbup
By:
Aug 27,2016
Featured Review
0 people found
this helpful
Michal and Gemma pulled out all the stops to get my property let quickly and efficiently. They were incredibly helpful, providing contacts where workman where needed. As a landlord, I wont consider going to another agent, and would thoroughly recommend....
read full review
What agent could do to change your mind?
Fair
Comment on agent fees
Fair
Was this helpful? Yes
Aug 25,2016
Minithumbup
By:
Aug 25,2016
Featured Review
0 people found
this helpful
My partner and I have been letting property through Black Katz for 20yrs and 10yrs respectively and can happily highly recommend them to other landlords without any hesitation. Paul also has the interests of tenants in mind, and I can vouch for this, he will tell the landlord what needs to be told. Paul makes himself available for advice and is proactive in solving problems that can occasionally arise.at crucial moment's; while getting all elements in place at the specific but essential time, a...
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What agent could do to change your mind?
I believe the fees are commensurate with other letting agents in the areas of North London for whom Black Katz cater. Service industries deserve to succeed as much any business with tangible product in my thinking.
Comment on agent fees
I believe the fees are commensurate with other letting agents in the areas of North London for whom Black Katz cater. Service industries deserve to succeed as much any business with tangible product in my thinking.
Was this helpful? Yes
Aug 23,2016
Minithumbup
By:
Aug 23,2016
Featured Review
0 people found
this helpful
Having worked as an estate agent myself I was astounded by how professional and helpful Black Katz were. After my first conversation with Aidan he took time to get to know me and about our search. He then showed us properties that matched our requirements but which were quite different in location as we were not sure where we wanted to be. Him and Michal helped negotiate on the property we fell in love with as it was a bit over our budget with Aidan even coming out to introduce us to the landlor...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 11,2016
Minithumbup
By:
Aug 11,2016
Featured Review
0 people found
this helpful
Emma was very helpful with regards to any queries that were raised by me or any of the other tenants. She was also responsive to any emails we sent. The only drawback was that we had been told a second viewing of the house would be arranged, however we never heard back....
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Was this helpful? Yes
Sep 06,2016
Minithumbdown
By:
Sep 06,2016
0 people found
this helpful
Very bad treatment. No attention to the Tenant's needs. No mediation in the deposit return process. Landlords have the power to do everything during the tenancy. CHAN Family put them apart in managing the property....
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Was this helpful? Yes
By: Andrew Black
Sep 19, 2016
View all comments (1)
Good Morning, i am sorry that you have felt the need to complain. I can assure you we work very hard at providing the best possible service which is why we get so many positive reviews. Please can you provide more details and the property address and we will immediately look into matters and come back to you. Apologies again that you have felt the need to complain. Regards, ANDREW BLACK....
Aug 30,2016
Minithumbup
By:
Aug 30,2016
0 people found
this helpful
I've been using Black Katz for some years now and find them to be very helpful and on the ball. They have found me excellent tenants over the years and I do not hesitate to recommend them....
read full review
Was this helpful? Yes
Aug 27,2016
Minithumbup
By:
Aug 27,2016
0 people found
this helpful
Michal and Gemma pulled out all the stops to get my property let quickly and efficiently. They were incredibly helpful, providing contacts where workman where needed. As a landlord, I wont consider going to another agent, and would thoroughly recommend....
read full review
What agent could do to change your mind?
Fair
Comment on agent fees
Fair
Was this helpful? Yes
Aug 25,2016
Minithumbup
By:
Aug 25,2016
0 people found
this helpful
My partner and I have been letting property through Black Katz for 20yrs and 10yrs respectively and can happily highly recommend them to other landlords without any hesitation. Paul also has the interests of tenants in mind, and I can vouch for this, he will tell the landlord what needs to be told. Paul makes himself available for advice and is proactive in solving problems that can occasionally arise.at crucial moment's; while getting all elements in place at the specific but essential time, a...
read full review
What agent could do to change your mind?
I believe the fees are commensurate with other letting agents in the areas of North London for whom Black Katz cater. Service industries deserve to succeed as much any business with tangible product in my thinking.
Comment on agent fees
I believe the fees are commensurate with other letting agents in the areas of North London for whom Black Katz cater. Service industries deserve to succeed as much any business with tangible product in my thinking.
Was this helpful? Yes
Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
Having worked as an estate agent myself I was astounded by how professional and helpful Black Katz were. After my first conversation with Aidan he took time to get to know me and about our search. He then showed us properties that matched our requirements but which were quite different in location as we were not sure where we wanted to be. Him and Michal helped negotiate on the property we fell in love with as it was a bit over our budget with Aidan even coming out to introduce us to the landlor...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Aug 11,2016
Minithumbup
By:
Aug 11,2016
0 people found
this helpful
Emma was very helpful with regards to any queries that were raised by me or any of the other tenants. She was also responsive to any emails we sent. The only drawback was that we had been told a second viewing of the house would be arranged, however we never heard back....
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Was this helpful? Yes
Aug 03,2016
Minithumbup
By:
Aug 03,2016
0 people found
this helpful
Caley has been super helpful from start to finish. Always available and nothing was ever too much trouble. Recommended highly....
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What agent could do to change your mind?
Agents fee's are standard with this kind of tenancy process.
Comment on agent fees
Agents fee's are standard with this kind of tenancy process.
Was this helpful? Yes
Aug 02,2016
Minithumbup
By:
Aug 02,2016
0 people found
this helpful
Gary was thorough, helpful and proactive innmy flat search. Understoof my requirements and found suitable options on that basis. Not like other agents who spam you with irrelevant lets just to secure the deal. Eventually let through them and very happy with the flat. Would recommend to use these guys again for sure! Thank you gary!...
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What agent could do to change your mind?
Seem a bit steep but i believe this is the going rate.
Comment on agent fees
Seem a bit steep but i believe this is the going rate.
Was this helpful? Yes
Aug 01,2016
Minithumbup
By:
Aug 01,2016
1 people found
this helpful
Will was so helpful throughout the process and helped to make a stressful time easier and more straightforward. He gave us early notification of the property which really helped and he kept in regular contact with me throughout. He was highly approachable and friendly and available whenever I needed advice. Cristina and will worked well together and Cristina was patient and helped us with any questions and to clarify things we needed support with. Thank you for being so lovely and helpful. I hav...
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Comment on agent fees
Fees have gone up a considerable amount they were around £100 a year ago and now most are around £150 black katz were the most expensive. Open rent where you deal with landlords directly charge only £20 for fees. I know you need to make money for your service but it seems a big leap from last year and is one of the priciest.
Was this helpful? Yes
Jul 20,2016
Minithumbup
By:
Jul 20,2016
0 people found
this helpful
I have been coming to Black Katz every year since I moved to London. This is the 8th year and the fourth flat which they have helped me find. The agents, management and admin staff are all very friendly, professional, efficient and understanding. Unlike other agencies, they listen to what you want and won't waste your time taking you to properties which do not meet or exceed your requirements. Once my offer had been accepted, the paper work was sent to me in a clear format and the process was ve...
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Comment on agent fees
The fees are reasonable considering how quick and hassle free the process is
Was this helpful? Yes
Jul 19,2016
Minithumbup
By:
Jul 19,2016
2 people found
this helpful
I have been using Black Katz to let my properties in Crouch End for more than 10 years. Recently 2 of my flats became available and as usual Black Katz have done a great job finding me great tenants. Alex actually found me both tenants in very quick succesion and l'm very happy with both of them..but what is particularly good is how focussed Paul always is on keeping voids at my properties to a minimum. Between them Paul and Alex ensured l lost only a few days rent which is so important for a la...
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Was this helpful? Yes
Jul 18,2016
Minithumbdown
By:
Jul 18,2016
0 people found
this helpful
Myself and 3 friends were looking for a student property to rent this coming September. The agents were very active in looking for a property and found us something perfect very quickly. For that I would like to thank Gary and Aidan. However there were some issues after we had secured the property. We felt that nothing was really explained to us properly and there was lots of miscommunication. The agents would provide information over the phone then not follow it up in emails or give us complete...
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Comment on agent fees
The holding fee is a strange concept as no other agents ask for this when potential tenants make an offer on the property.
Was this helpful? Yes
By: Andrew Black
Jul 25, 2016
View all comments (1)
Chloe, I am sorry that you have felt the need to complain. We work very hard at ensuring there is good communication with all parties. If you can please provide more information then we will fully investigate. On your comment regarding the Holding Fee I am slightly confused as this to my knowledge is common to every London agent I am aware of; one weeks holding deposit to secure the property which is then offset against the initial monies of 1st months rent and deposit. i look forward to hear....
Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
Thanks to Ermias for the friendly and honest service. It was a hassle free and easy process - we are very happy with the flat. Cheers...
read full review
What agent could do to change your mind?
Reasonable.
Comment on agent fees
Reasonable.
Was this helpful? Yes
Jul 07,2016
Minithumbup
By:
Jul 07,2016
0 people found
this helpful
Firstly I would like to thank Ermias to find us the flat we were looking for. He was friendly and helpful and always ready to answer to our questions. I recommend Blackkatz to everyone is looking for a new flat....
read full review
What agent could do to change your mind?
Good
Comment on agent fees
Good
Was this helpful? Yes
Jun 02,2016
Minithumbup
By:
Jun 02,2016
0 people found
this helpful
It is very difficult to find an apartment and thanks to Claudio of the Black Katz West Hamstead agency I visited different apartments that fit my criteria. Thanks to him and to his agency I could find an apartment in one day in the neighborhood that I liked at a reasonable price. Everything is very well explained, they accompany you in all the steps in a very clear way. They are very easily accessible and they respond quickly. I highly recommend Black Katz and specially Claudio's Service....
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What agent could do to change your mind?
Agent's fee are reasonable 170 pound and the service is really good.
Comment on agent fees
Agent's fee are reasonable 170 pound and the service is really good.
Was this helpful? Yes
May 30,2016
Minithumbup
By:
May 30,2016
0 people found
this helpful
House-hunting in London can be a true nightmare. Getting in touch with Blackkatz in West Hampstead has been a blessing. Claudio and Gemma have been great all along! I have found my place, gone through reference check and signed the agreement in less than 24 hrs. Totally recommended!...
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Comment on agent fees
Fees are fair and clearly stated on papers
Was this helpful? Yes
May 17,2016
Minithumbup
By:
May 17,2016
0 people found
this helpful
It was our first time renting. We were fairly nervous and kind of clueless. But the black Katz team in the crouch end office did everything for us. They made the move very easy and were more than happy to answer and queries we had....
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What agent could do to change your mind?
Good considering all the work they did for us
Comment on agent fees
Good considering all the work they did for us
Was this helpful? Yes
May 10,2016
Minithumbup
By:
May 10,2016
0 people found
this helpful
I like Caley's technic. He listens and understands the need. So he will know what you would like or not so you don't waste your time by going on multiple viewings. He is also very funny!...
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Was this helpful? Yes
May 06,2016
Minithumbup
By:
May 06,2016
0 people found
this helpful
We've initially dealt with Raj, who was extremely helpful and let us view the apartment twice before we decided that we did indeed want the flat (he found it for us after telling him what we were looking for, and it was spot-on the first time). After that we switched to dealing with Lauren who did the paperwork side of things. She always responded quick and with all the information we needed, even though I was probably a little annoying due to having so many questions. Dealing with Black Katz h...
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What agent could do to change your mind?
There were no agents fees due to a promotion they had going on. And that really did mean no fees; nothing hidden or shady.
Comment on agent fees
There were no agents fees due to a promotion they had going on. And that really did mean no fees; nothing hidden or shady.
Was this helpful? Yes
Apr 24,2016
Minithumbup
By:
Apr 24,2016
0 people found
this helpful
Akash was absolutely amazing. He was the only agent out of all the agencies I contacted who took the time to ask exactly what I was looking for. He didn't push me to go above my budget or to look outside the areas I was looking to rent in. He drove me to several properties, over a period of two days, and even worked late on the night that I found the flat I wanted, to ensure I was able to put the holding deposit down so that the flat would be taken off the market. He was very professional and h...
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What agent could do to change your mind?
The fees are very reasonable in comparison to other agencies, and I like the fact that if BK is the sole agent, and you put a holding deposit down, the flat is immediately taken off the market to avoid a bidding war.
Comment on agent fees
The fees are very reasonable in comparison to other agencies, and I like the fact that if BK is the sole agent, and you put a holding deposit down, the flat is immediately taken off the market to avoid a bidding war.
Was this helpful? Yes
Mar 30,2016
Minithumbup
By:
Mar 30,2016
0 people found
this helpful
While other agents were offering tiny places for an enormous amount of money –claiming that this is the renting market in NW1 and I wouldn't be able to find better options–, Black Katz found for me a two bed flat with the best quality/price ratio in Camden. I couldn't believed it when Malcolm showed me the flat. Zia and Malcolm were remarkably helpful and attentive and managed to make the renting process quick and easy. They kept assisting me also in the following months, answering ...
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Was this helpful? Yes
Mar 20,2016
Minithumbup
By:
Mar 20,2016
0 people found
this helpful
Gemma has been very kind and very keen on every aspect. She has been fast answering to all the queries I had, a perfect intermediary between me and the landlord....
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Was this helpful? Yes
Mar 07,2016
Minithumbup
By:
Mar 07,2016
0 people found
this helpful
Very helpful, not too pushy and gave good advice. Would recommend for anyone looking for a house! Thanks very much Caley....
read full review
Was this helpful? Yes
Feb 29,2016
Minithumbup
By:
Feb 29,2016
0 people found
this helpful
Fresh off the boat (I'm from Australia), this was the first agency I visited and I ended up renting the very first property shown to me. Daniel and Nik (hope I got this right) were great - very helpful and flexible and without them, I don't think I would have been able to cut through all the red tape in the UK, which can be daunting for new residents. Thumbs up!...
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Was this helpful? Yes
Feb 25,2016
Minithumbup
By:
Feb 25,2016
0 people found
this helpful
I have worked with Black Katz in order to find a studio for myself. They are very professional, and can say I am very happy with how fast everything went. I am able to move in within just a couple of days after first making contact with them....
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Was this helpful? Yes
Feb 23,2016
Minithumbup
By:
Feb 23,2016
0 people found
this helpful
I've got in touch with BlackKatz Camden because I was looking for a property in that area. You can find a lot of lettings agencies on Parkway, but I stuck with these guys because I found myself in very supportive and helping hands. The lettings negotiater I have been with took a lot of time to ask for, what I need and whats appropriate for me. All together, I highly recommend....
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What agent could do to change your mind?
The agency fee was in the usual range of lettings agencies
Comment on agent fees
The agency fee was in the usual range of lettings agencies
Was this helpful? Yes
Feb 19,2016
Minithumbup
By:
Feb 19,2016
0 people found
this helpful
Very good service, Michelle has been helping us since we visited the apartment. She's still willing to help and very responsive if we have any problems in the flat and the managing agent is not available....
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Was this helpful? Yes
Feb 07,2016
Minithumbup
By:
Feb 07,2016
0 people found
this helpful
I am very happy to have Black Katz as my letting agents. The team lead by Michal has been a very helpful and friendly crew. They guided me through all the processes and they answered any doubt I had. I am specially delighted by the assistance and professional support of Gary. He patiently helped me to find the place I needed. Thank you very much....
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Was this helpful? Yes
Feb 06,2016
Minithumbup
By:
Feb 06,2016
0 people found
this helpful
Fantastic service and a nice laid back attitude. Not trying to oversell, but rather guiding you to the correct flat. They were very open to what we wanted rather than trying to sell us flats we didn't want - or waste time showing them to us. Took constructive criticism well and adapted the search accordingly. Pretty quickly, we found exactly what we were looking for. Like Malcolm said I prefer if people are excited by a flat. We appreciate that attitude!...
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Was this helpful? Yes
Feb 05,2016
Minithumbup
By:
Feb 05,2016
0 people found
this helpful
I have dealt with probably over 30 agents since moving to London and it's no exaggeration to say that Malcolm is the best of the lot. He's just genuinely looking to find you a perfect place. He doesn't push you into anything like so many agents, and it's obvious he actually cares about you're looking for. I wish there were more like him....
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Was this helpful? Yes

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Agent Fees

No fees set.
Last updated at 4:15 PM 25/07/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 4:15 PM 25/07/2016 by allAgents

Awards won by Black Katz

Individual Branch Awards

London, N8 8PR

Firm rankings



Camden West Central Office
69 Parkway, London NW1 7PP
(97)
Clapham
78 Borough High Street, London SE1 1LL
(0)
Crouch End / Muswell Hill Office
1 Topsfield Parade, London N8 8PR
(57)
show all branches (6)
Islington / East Office
22 Baron Street, London N1 9ES
(11)
London Bridge
78 Borough High Street, London SE1 1LL
(101)
West Hampstead
199B Westend Lane, London NW6 2LJ
(107)

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