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    Dara
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    Alex
We are London's largest lettings-only agent. Our success is due to the simple fact that we treat every landlord and tenant as a person, not a number, each with their own individual needs.
Aug 17,2017
Minithumbup
Patricia Couto
By: 'Isabel'
Aug 17,2017
0 people found
this helpful
Astig and Patricia were absolutely amazing during the entire process of renting my flat. Astig explained everything about the process and how much I would have to pay, when and why. This transparency was something I totally appreciated and that made a major difference, after dealing with several other agencies in the past. Patricia supported me with all the paperwork, replying to all the questions (and there were many!) I kept sending to her, ensuring I was 100% clear about everything as wel...
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Was this helpful? Yes
Aug 03,2017
Minithumbup
Nik
Daniel
By: 'Terrie'
Aug 03,2017
0 people found
this helpful
Professional, excellent,I've been a customer for many years and I have had the best service always. My flat is now sold however, Blackatz comes highly recommended by me, all my tenants over the years has been terrific and on time with their rent and I believe this is because of Blackatz strict referencing, thanks again....
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Comment on agent fees
Reasonable and stayed the same for a few years as their existing customer.
Was this helpful? Yes
Aug 01,2017
Minithumbup
Giuseppe Martellone
Michelle Vanderhyde
By: 'Bethany'
Aug 01,2017
0 people found
this helpful
Giuseppe played a huge role in helping us find our home for the next stage of our student lives. He recommended this lovely big house to us by listening to what we were looking for - he found our house for us rather than us finding it online and showing interest. Much to our surprise, the house was perfect. It has so much character and potential to make it our own - we love it! Michelle was excellent at communicating with us, responding to our emails in as little as 30 minutes at times. She answ...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 08,2017
Minithumbup
Michelle Vanderhyde
Vincenzo Bifulco
By: 'Stephen Morgan'
Jul 08,2017
0 people found
this helpful
The team under the leadership of Alex were absolutely excellent. Thank you to everyone for their swift action. Very impressed!...
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Was this helpful? Yes
Jul 07,2017
Minithumbup
Vincenzo Bifulco
Michelle Vanderhyde
By: 'Andreas'
Jul 07,2017
0 people found
this helpful
I am very happy I ran into Vince. Exceptional service provided, helped me out outside business hours, he was very approachable, if busy returned phone calls / text msgs same day. Showed fingertip feeling through giving me a call to let me know that there is something he thought would be particulair interesting to me, spent an extra hour outside his working hours to show me the property which in the end was a perfect fit. Michelle helped in sorting out all the admin, very friendly, to the point ...
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Was this helpful? Yes
Jul 03,2017
Minithumbup
Malcolm Andrew
Zia Anwar
By: 'JessNewt'
Jul 03,2017
0 people found
this helpful
Absolutely blown away by the service that these guys offer. They were brilliant right from the start and didn't stop searching for places for me. This gave me such confidence as I was moving to London for the first time as a young grad....
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Comment on agent fees
Agent fees were very low and fair for London agencies.
Was this helpful? Yes
Jun 06,2017
Minithumbup
Aidan Lynch
Gemma Cummins
By: 'Anna'
Jun 06,2017
0 people found
this helpful
Aidan was really helpful and understanding ours needs. He was always available and he has a great customer service skills....
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Was this helpful? Yes
May 30,2017
Minithumbup
william frank
Paul Crook
By: 'London Irish'
May 30,2017
0 people found
this helpful
I found Black Katz fair, humane and good natured, qualities that seem altogether absent from so many letting agencies these days in London. They genuinely took into account honesty and character and never once dished out the generic, robotic 'we just want your money and references' attitude so depressingly prevalent in the city now amongst agents. I dealt predominately with William and he was nothing less than gentlemanly and prompt in dealing with all aspects of our (myself & my girlfriend'...
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Comment on agent fees
Good.
Was this helpful? Yes
Apr 25,2017
Minithumbup
Alexandra
By: 'CC.'
Apr 25,2017
0 people found
this helpful
Black Katz offered an amazing service throughout my flat search and were very efficient. A special thank you to Alexandra who went above and beyond to find us a lovely place to call home....
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Was this helpful? Yes
Apr 20,2017
Minithumbup
Charlie
Lauren Dean
By: 'Dustin11'
Apr 20,2017
1 people found
this helpful
I came to Black Katz Camden having had a wonderful experience with their London Bridge office two years ago. The staff at Black Katz are friendly, honest, transparent and efficient. I was able to arrange multiple viewings on the same day with Charlie, and the admin for arranging the contract was dealt with promptly by Lauren. What I think sets Black Katz apart from other London agents such as Foxtons is that they do care about the product and services they deliver. There are no hidden fees (alth...
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Comment on agent fees
Much lower than the average London agency
Was this helpful? Yes
Apr 12,2017
Minithumbup
Charlie
By: 'Micaela'
Apr 12,2017
0 people found
this helpful
Charlie has been very helpful and available, gave some good advice and helped us getting a wonderful place at a great deal, would totally recommend....
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Was this helpful? Yes
Apr 10,2017
Minithumbup
By: 'Andrea'
Apr 10,2017
0 people found
this helpful
Having dealt with Black Katz Crouch End Office on a recent move to North London , I have to say what a pleasure they have been to deal with. They have made my move extremely easy and have been highly professional and very friendly. Jake and Marie in particular have been more than helpful and I would use them again on any move I make in the future. I would highly recommend them....
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Apr 07,2017
Minithumbup
Giuseppe Martellone
By: 'Holly Maunders'
Apr 07,2017
0 people found
this helpful
Giuseppe was absolutely fantastic! Often, my experience with agencies hasn't been that positive (don't worry, this has never included Black Katz!). He really made the whole process so easy, was very knowledgeable, went the extra mile to see if the office was open for us to pay then and there, and, to top it off, the communication was really exceptional - I've never gone through an agency who's got back to me so speedily!...
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Was this helpful? Yes
Apr 06,2017
Minithumbup
Alexandra
By: 'Gege 1001'
Apr 06,2017
1 people found
this helpful
Alexandra is the best real estate agent in London, she helped to find a flat in a couple of days, she managed to match all my criterias and she is really pro-active and supportive. I highly recommend Alexandra...
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Was this helpful? Yes
Apr 04,2017
Minithumbup
Giuseppe Martellone
Patricia Couto
By: 'Frances'
Apr 04,2017
0 people found
this helpful
Great service, very helpful and professional. Giuseppe understood what we were after and took the initiative to find us a flat that was exactly what we wanted. Patricia was very punctual in responding to any queries we had and ensuring everything was processed in time for our move. The only negative comment is that the fees are a little steep but in the end it was worth it!...
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Was this helpful? Yes
Mar 31,2017
Minithumbup
Michelle Vanderhyde
By: 'Jack Chard'
Mar 31,2017
0 people found
this helpful
Michelle was great at getting back to us about our many questions. Minimal hassle to get us into the new flat....
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Comment on agent fees
okay. I am still not exactly sure what they are really for.
Was this helpful? Yes
Mar 29,2017
Minithumbup
Zia Anwar
Lauren Dean
By: 'Steven Houben'
Mar 29,2017
0 people found
this helpful
Fantastic agency in central London. They helped us move three times from a small studio flat to a bigger 2-bedroom apartment. They were really responsive, helpful and willing to go an extra mile to find us the perfect flat. Also, dealing with landlords can be difficult, but they always made sure everything was settled/organised in due time. All in all, great experience which made moving around in London easy. Special thanks to Zia and Lauren for their help and advise....
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Comment on agent fees
The fees are not the lowest in London, but they provide excellent value for the money.
Was this helpful? Yes
Mar 29,2017
Minithumbup
Aidan Lynch
By: 'Fernanda Valerio'
Mar 29,2017
0 people found
this helpful
Black Katz is a great letting agency. Their staff is super attentive, agreeable and not as pushy as the rest of London's. I've talked first with Charlie Simz from Candem agency and since they had a property at West Hampsted to show, he put me in contact with Aidan. Aidan is a fantastic agent, absolutely reasonable, honest and dedicate. He's shown me a lovely property not far from their agency in this wonderful area of West Hampstead. They all seem to care about what you're willing to rent (inclu...
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Comment on agent fees
Fair fees
Was this helpful? Yes
Mar 28,2017
Minithumbup
Gemma Cummins
By: 'Cazza C'
Mar 28,2017
0 people found
this helpful
Great friendly and efficient service from Gemma who's taking care of my rental property. Had a couple of issues that needed sorting once tenants moved in - Gemma followed up on my queries immediately and responded both by phone and email with solutions (on the same morning)!! Keep up the good work Gemma - some of us really do appreciate your efforts!! :)...
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Was this helpful? Yes
Mar 24,2017
Minithumbup
Giuseppe Martellone
By: 'Aleksei'
Mar 24,2017
1 people found
this helpful
Very nice and friendly. Not annoying as many London agents are. Seems very like a very genuine and enthusiastic guy....
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Was this helpful? Yes
Mar 21,2017
Minithumbup
Vincenzo Bifulco
By: 'Victoria R'
Mar 21,2017
0 people found
this helpful
My partner and I have just secured a rental apartment in Borough. Vince has been brilliantly throughout the process. He helped us negotiate a good price for the property, and kept us up to date with all communications with the landlord. He is enthusiastic about all the properties he shows prospective tenants and is willing to give his honest opinion (which is something that is lacking in the industry!) I would highly recommend working with Vince if you are looking for someone who will be hard-wo...
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Comment on agent fees
Black Katz charges an admin fee of around £180. Although pricey, I understand it to be fairly common in the market.
Was this helpful? Yes
Mar 16,2017
Minithumbup
Paul Crook
william frank
By: 'Sara'
Mar 16,2017
0 people found
this helpful
We recently moved into a new property managed by the Black Katz N8 office and can wholeheartedly say that both Paul and William have been incredibly friendly and helpful throughout the process. Black Katz have been efficient and professional which has helped make the move as smooth as possible....
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Was this helpful? Yes
Feb 17,2017
Minithumbup
Nik
By: 'Jacob'
Feb 17,2017
0 people found
this helpful
Nik and his Team have done a fantastic job, I have to say, I was more then pleased. Having lived in many european cities, this was by far the best experience I ever had with a letting agency. Communication was fast and spot on, everything got organised within extremely little time, everybody did not only know what they were doing, but was also friendly and helpful. I'd choose them anytime again!...
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Was this helpful? Yes
Feb 15,2017
Minithumbup
Vincenzo Bifulco
By: 'Justine'
Feb 15,2017
0 people found
this helpful
Vincent is fantastic, he is efficient, very helpful and goes above and beyond. A credit to the company, I would recommend his services to anyone. He went out of his way to show me 2 properties at short notice, on a Saturday afternoon (after working hours) I loved the one property and made an offer. Vince handled everything swiftly & professionally & kept me up to date on everything. He truly works for you....
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Comment on agent fees
Reasonable - feel admin fees being charged per person rather than per property is a little excessive
Was this helpful? Yes
Feb 03,2017
Minithumbup
Vincenzo Bifulco
By: 'Pablo'
Feb 03,2017
0 people found
this helpful
Vincenzo was really warmed and friendly in full time to view the properties selected for me. The only inconvenient is that I didn't have any 100% confirmation of the tenancy till one day before moving, which is making u feel insecure....
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Comment on agent fees
The fees I think were resalable comparing other agent's fees. Really happy with them.
Was this helpful? Yes
Jan 20,2017
Minithumbup
Jacek Lubecki
By: 'Amy Whittle'
Jan 20,2017
0 people found
this helpful
Jacek has been absolutely incredible in our property search, from the second we stepped foot into Black Katz he has helped us non stop. It can be a very confusing/ stressful time finding the perfect property, but Jacek has made everything so simple for us, he has been 100% upfront and honest all the time and has also gone out of his way to help us find the right property. He has been extremely patient with us, waiting for us to make our final decisions and sort everything out our end, and has ...
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Was this helpful? Yes
Jan 19,2017
Minithumbup
Jake Savvides
Paul Crook
By: 'GBaldwin'
Jan 19,2017
0 people found
this helpful
Dealt with Paul initially on the phone and he was very helpful, then Jake was great and showed me round a good collection of relevantly priced flats in the area I was looking for. My overall experience with dealing with Black Katz was a pleasant one. Thanks!...
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Was this helpful? Yes
Jan 11,2017
Minithumbup
Gary Persaud
By: 'Lorena & Fabien'
Jan 11,2017
0 people found
this helpful
Hi, we are an spanish-french couple, Gary listened to us our requirements after a long conversation and he made us a tour and we found our property on the same day. Gemma&Michael help us with all negotation. Thank for all. Blackkatz highly recommended it!...
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Comment on agent fees
I think the fees are on the Market.
Was this helpful? Yes
Jan 11,2017
Minithumbup
Gary Persaud
By: 'Auriol'
Jan 11,2017
0 people found
this helpful
Gary was very communicative, flexible and also well informed about the property. After having had a look at several properties, also via BlackKatz, we could make a well informed decision....
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Was this helpful? Yes
Jan 11,2017
Minithumbup
Gary Persaud
Gemma Cummins
By: 'Hess'
Jan 11,2017
0 people found
this helpful
Would recommend as Gary and Gemma were very friendly and made the whole process as easy and quick as possible. Extremely grateful to them for all their help!!...
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Comment on agent fees
Reasonable
Was this helpful? Yes

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Last updated at 4:15 PM 25/07/2016 by allAgents

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Last updated at 4:15 PM 25/07/2016 by allAgents

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