We are London's largest lettings-only agent. Our success is due to the simple fact that we treat every landlord and tenant as a person, not a number, each with their own individual needs.

“ Complete... ”

May 08,2018
Minithumbup
By: 'Simo'
May 08,2018
0 people found
this helpful
Good agency!!!. Give all the clue of what you need it for (documents, bills (how to pay))...... Really kind and Available to help you for everything!!!!...
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Comment on agent fees
Good
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“ Greatest Client Service!... ”

May 02,2018
Minithumbup
By: 'Antoinette'
May 02,2018
0 people found
this helpful
After a few weeks of many tiring viewings wherefrom six on this particular day, I have to admit that you'll not find better client service anywhere else than with Gary. He kindly listens to what you are exactly looking for considering the price range ...
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Comment on agent fees
Good
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“ Efficient, pleasant service... ”

Apr 09,2018
Minithumbup
By: 'tanya'
Apr 09,2018
0 people found
this helpful
We used Black Katz in February 2018 to find a tenant and all their staff were a pleasure to work with. Our new tenant also mentioned that their service was good, no hidden fees etc....
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Comment on agent fees
Good fees (5%) for a first-time customer.
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“ Amazing house!... ”

Mar 30,2018
Minithumbup
By: 'Filippo'
Mar 30,2018
0 people found
this helpful
The agency guy was great professional and nice. He sold us the house in 5 minutes. I was looking on website about this amazing house on rent, but normally the pictures are always better than realty but this time was the reverse. With the help of ...
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“ amazing visit... ”

Mar 28,2018
Minithumbup
By: 'seif layouni'
Mar 28,2018
0 people found
this helpful
the agency worked really well and fast to sort out the issues in the house but everything was already perfect. lovely akmowledge from nabil. thanks to him and the team blackkatz ....
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Comment on agent fees
no heading fees. very happy with it.
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“ Excellent professional service... ”

Mar 28,2018
Minithumbup
By: 'Nathan Ho'
Mar 28,2018
0 people found
this helpful
From the initial phone call for the house viewing, to collecting the keys on the move in date, everything was outstanding. Property was exactly how it was described, and even better. Thank You Nabil...
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Comment on agent fees
All fees were correct. No hidden fees.
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Mar 01,2018
Minithumbup
By: 'Natasha Acquisto'
Mar 01,2018
0 people found
this helpful
Such a pleasure dealing with Nabil, he went out of his way to help us find a suitable property. All in all it has been a very smooth process!...
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Comment on agent fees
Good
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Feb 13,2018
Minithumbup
By: 'Aminah'
Feb 13,2018
0 people found
this helpful
Both Pip and Karen were fantastic to work with in my renewal of my flat. Professional and very responsive to all inquiries. Made the entire process very easy....
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Comment on agent fees
The renewal fees were fine and what one would expect.
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Feb 12,2018
Minithumbup
By: 'Tottenham Lane Lady'
Feb 12,2018
0 people found
this helpful
Jake was an absolute STAR in accommodating me to view a property twice. He was very positive, upbeat and very helpful and responded to my text and email queries quickly and professionally....
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Comment on agent fees
Average and expected in London
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Feb 12,2018
Minithumbup
By: 'Tottenham Lane Lady'
Feb 12,2018
0 people found
this helpful
Jake was an absolute STAR in accommodating me to view a property twice. He was very positive, upbeat and very helpful and responded to my text and email queries quickly and professionally....
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Comment on agent fees
Average and expected in London
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Feb 05,2018
Minithumbup
By: 'John'
Feb 05,2018
0 people found
this helpful
I've been a landlord and client of BlackKatz for over 20 years and have always found them to be very helpful & efficient. Their ability to regularly attract good tenants has been impressive. Both Pip & Karen have always been very diligent with renewals and ...
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Comment on agent fees
Fair
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Jan 31,2018
Minithumbup
By: 'Tuck'
Jan 31,2018
0 people found
this helpful
Jake was a genuinely super friendly person to have show us around the flat that we decided on taking in the end. He was not pushy at all and very understanding about our needs. A top bloke!...
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Jan 24,2018
Minithumbup
By: 'Caddington Rd'
Jan 24,2018
0 people found
this helpful
Was a pleasure to run all the viewing and all the procedures with Aidan, super friendly, kind and always available...made us feel comfortable and trustfully about what we were getting...thanks for your help and support!...
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Comment on agent fees
Not good, not bad! We happy we the deal we get...but agency fees were a bit high is true
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Jan 17,2018
Minithumbup
By: 'Atemp'
Jan 17,2018
0 people found
this helpful
Caley was friendly and down to earth. As soon as we enquired about properties in Tufnell Park within our price range he took us to two straight away. Caley was helpful answering all my questions and communicating information from the landlord. For the great service ...
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Comment on agent fees
Obviously no one likes fees but from what i have paid before the fees seemed reasonable.
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Jan 15,2018
Minithumbup
By: 'Mariella'
Jan 15,2018
0 people found
this helpful
Black Katz have been a pleasure to deal with. They found tenants for our two flats quickly, and were very flexible and helpful when renovations delayed our timings. They dealt with all administrative issues efficiently and promptly and I would not hesitate to recommend them....
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Comment on agent fees
On a par with other agents.
Was this helpful? Yes
Jan 11,2018
Minithumbup
By: 'Claire Primrose Hill'
Jan 11,2018
0 people found
this helpful
I highly recommend Black Katz Camden. They have sourced excellent tenants for me since 2012. The tenants have been really respectful of the property and have always paid on time. Zia, the Manager, is very efficient, friendly and delivers. I recently sent in the keys and ...
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Comment on agent fees
Yes, a fair fee rate.
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Dec 15,2017
Minithumbup
By: 'Great service'
Dec 15,2017
0 people found
this helpful
Thank you Gary for all you efforts in trying to find us a home, your patience, easy going approach and commitment spoke volumes! Much appreciated! Regards, Nicholas...
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Dec 10,2017
Minithumbup
By: 'Anastasiya'
Dec 10,2017
0 people found
this helpful
It was a pleasure to search for my already rented ideal flat in Hampstead with Black Katz. Gemma and Gary, who I was working with, showed professional and individual approach in property searching, they were very friendly and helpful. Thank you for finding me a ...
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Nov 27,2017
Minithumbup
By: 'PAB'
Nov 27,2017
0 people found
this helpful
Nik was extremely helpful during my process of making an offer - he was proactive, easy to speak with and professional. His speed and guidance made a huge difference, and I don't think we would have been successful without his insight and thoughtfulness. Really ...
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Comment on agent fees
Not applicable
Was this helpful? Yes
By: Nik
Nov 27, 2017
View all comments (1)
Thank you for such a positive review. I must say that Lorraine did much of the hard work here and I just helped in getting it over the line. ...
Nov 24,2017
Minithumbup
By: 'Sara and Jacek'
Nov 24,2017
0 people found
this helpful
This was all new to us. We cant fault the service we have received from Black Katz. They always kept us informed of what was happening. Thanks for getting us through this. Any question was no trouble. The timing was so quick. We completed within ...
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Nov 06,2017
Minithumbup
By: 'KJ'
Nov 06,2017
0 people found
this helpful
Jake was very helpful and accommodated our request for a later viewing. He has followed up in a polite manner and was responsive to my text messages....
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Comment on agent fees
There was a mix up with the rent advertised (due to an error by the landlord) which made it unfortunate that we had to pay a much higher price than our offer. (£23 extra per wk)
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Nov 05,2017
Minithumbup
By: 'Aurelie'
Nov 05,2017
0 people found
this helpful
I am entirely grateful to the whole blackkatz team for having been so welcoming, accommodating and kind during my search for a new home. The process was straightforward and easy !...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 02,2017
Minithumbup
By: 'Esmé'
Nov 02,2017
0 people found
this helpful
I fell in love with the flat as soon as I saw it online and did not think for one minute i'd be able to have an offer accepted in time to take it. Will was so helpful and accommodating in ensuring I was ...
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Comment on agent fees
Reasonable.
Was this helpful? Yes
Nov 02,2017
Minithumbup
By: 'Ellen'
Nov 02,2017
0 people found
this helpful
Super friendly, went out of his way to try the keys himself in the lock when we were having problems!...
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Oct 17,2017
Minithumbup
By: 'International Student'
Oct 17,2017
0 people found
this helpful
Our daughter is an International Student and when we arrived In London looking for a flat we were shocked at how complicated the London rental market is. It truly was a complete maze for us until we were fortunate enough to contact Akash. He put ...
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Comment on agent fees
The Fees were reasonable considering the time and effort involved.
Was this helpful? Yes
Oct 03,2017
Minithumbup
By: 'Raphael'
Oct 03,2017
0 people found
this helpful
Gary has been really helpful and professional throughout our property search. We would highly recommend the team at Black Katz....
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Comment on agent fees
Competitive fees
Was this helpful? Yes
Oct 01,2017
Minithumbup
By: 'Kezia'
Oct 01,2017
0 people found
this helpful
Black Katz were extremely helpful from start to finish- especially Gary, who found showed us around our flat, which we love! Thanks Gary...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 27,2017
Minithumbup
By: 'Leandro'
Sep 27,2017
0 people found
this helpful
Really nice people, too friendly and fast to solve doubts, I rent my apartment in one single day, thank you....
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Sep 26,2017
Minithumbup
By: 'A Hall'
Sep 26,2017
0 people found
this helpful
Everyone at Black Katz was really helpful and found us our ideal property, especially Gary, Michal and Gemma. Thank you so much for everything....
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Sep 25,2017
Minithumbup
By: 'Matt'
Sep 25,2017
0 people found
this helpful
I've had a Gary find me both this years flat and last years. He's a lovely guy that is genuine and has always tried to help us as much as he can. If I'm ever in need again he will be the first to know ...
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Last updated at 4:15 PM 25/07/2016 by allAgents

Complaints Procedure

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Last updated at 4:15 PM 25/07/2016 by allAgents

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