• claim your profile
    Rachel Unknown
  • claim your profile
    Rachel Nehard
  • upload your photo
    Zia Anwar
  • claim your profile
    Dara
  • upload your photo
    Lauren Dean
  • claim your profile
    Michal Maslisz
  • claim your profile
    Raj Manandhar
  • upload your photo
    Michelle Vanderhyde
  • claim your profile
    Caley
  • upload your photo
    Alex Nunzi
  • upload your photo
    Giuseppe Martellone
  • claim your profile
    Nik
  • upload your photo
    Paul Crook
  • claim your profile
    William
  • claim your profile
    Mitchelle Vanderhyde
  • claim your profile
    Sanil Modasia
  • claim your profile
    Michael Maskisz
  • claim your profile
    Aidan Lynch
  • claim your profile
    Tim .
  • claim your profile
    Emma Callander
  • claim your profile
    Michelle Vanderhype
  • claim your profile
    Will Frank
  • claim your profile
    Gemma Cummins
  • claim your profile
    Cristina
  • claim your profile
    Alex
We are London's largest lettings-only agent. Our success is due to the simple fact that we treat every landlord and tenant as a person, not a number, each with their own individual needs.
Nov 28,2016
Minithumbup
By:
Nov 28,2016
Featured Review
0 people found
this helpful
Emily was friendly, informative, engaging and helpful and not in the least bit overbearing or pushy. I would thoroughly recommend her as an agent and want to thank her for all her help!...
read full review
Was this helpful? Yes
Nov 22,2016
Minithumbup
By:
Nov 22,2016
Featured Review
0 people found
this helpful
professional, on time, couldn't ask for much more really. positives: knew the area well, articulated the urgency and situation well negatives: none really - I'm a fuss pot sometimes so if I were to say something negatives its more my problem than his... With that in mind, I wasn't given teh full address of the property being viewed. No biggie as I found it easy enough and more a fault of IOS Maps....
read full review
Comment on agent fees
good
Was this helpful? Yes
Nov 21,2016
Minithumbup
By:
Nov 21,2016
Featured Review
0 people found
this helpful
We have used Black Katz for a couple of years now, and they are excellent. They have always found us fantastic tenants, and they are very thorough with their reference checking process. I highly recommend using Black Katz because they are really professional, and I know I can rely on them....
read full review
Comment on agent fees
Good.
Was this helpful? Yes
Nov 17,2016
Minithumbup
By:
Nov 17,2016
Featured Review
0 people found
this helpful
This has been my first time renting a property through Black Katz and it's been an incredibly smooth and easy process. They kept us fully updated whilst we were negotiating an offer, great communication, and then a very quick turnaround on referencing and pre move-in admin which was very much reassuring....
read full review
Was this helpful? Yes
Nov 15,2016
Minithumbup
By:
Nov 15,2016
Featured Review
0 people found
this helpful
Overall excellent service was provided The staff are friendly and informative. Frequent contact to update you on progress which was helpful....
read full review
Was this helpful? Yes
Nov 15,2016
Minithumbup
By:
Nov 15,2016
0 people found
this helpful
This review is from the current tenants at 27 Balcombe Street. We were really comfortable with Adam Ebraheam and he answered all of our questions when he showed us around the property. He went beyond what the average estate agent would do to ensure that we were comfortable with the property, and did not pressure us or rush is into making a decision. He stayed with us for at least 2 hours in the property while we asked him a google doc full of questions, but he was patient, gave honest answers, a...
read full review
Comment on agent fees
The standard fees
Was this helpful? Yes
Nov 11,2016
Minithumbup
By:
Nov 11,2016
0 people found
this helpful
I have used Black Katz for several years now. The tenants I have had have been very good. Black Katz has done their work very well as I have never had problems with rent and the tenants are responsible. The flat is rented quickly, the rent is usually increased year over year. Well done Black Katz....
read full review
Comment on agent fees
All the people at the Southwark Borough branch and Michelle Vanderhyde in particular have been exemplary.
Was this helpful? Yes
Nov 08,2016
Minithumbup
By:
Nov 08,2016
0 people found
this helpful
The staff was really helpfull.They kept me informed during the whole procedure.I was pleased beacause i was in hurry to find a place and they helped me to move in really fast.I would definitely recommend it to a friend....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
I came to Black Katz quite by accident. I had been working with Foxtons and although the experience was fine Black Katz came through in the end. I had come with a property in mind but it has already been letted before i arrived. I met with Nik who quickly and efficiently let me know what was available and turned me to Akash to have him show me the properties. There were 3 altogether. Akash listened to my concerns and advised me on making sure I took pictures to differentiate the properties as we...
read full review
Comment on agent fees
Straightforward and explained thoroughly.
Was this helpful? Yes
Nov 01,2016
Minithumbup
By:
Nov 01,2016
0 people found
this helpful
What can I say? I simply love Blackkatz! It is the second time they have helped me to find a new place...and it is getting better everytime :). I have tried other agents as well but what I like about Blackkatz is that they actually listen to what you are really looking for and they are very honest and are showing you apartments that suit you and not just those that they have to sell. Also they support you during they entire process - e.g. I had lots and lots of questions and queries and they wer...
read full review
Comment on agent fees
Personally I think the agent fees are very fair and quite affordable to other companies. And these guys really offer good service for this.
Was this helpful? Yes
Nov 01,2016
Minithumbup
By:
Nov 01,2016
0 people found
this helpful
It has been a pleasure to work with Black Katz and in particular with Emily. She is friendly, really pleasant, patient and has always showed us great options for flats. These options clearly reflected the fact that she listened to our requirements and dislikes....
read full review
Comment on agent fees
I'd say black katz's fees are on the same than Foxton's or similar agencies but you're much much nicer to work with.
Was this helpful? Yes
Oct 31,2016
Minithumbup
By:
Oct 31,2016
0 people found
this helpful
Emily provided us an excellent service. Informative, extremely courteous and professional, Emily spent a whole morning showing us possible solutions related to our request. Best service in London! Highly recommended....
read full review
Was this helpful? Yes
Oct 31,2016
Minithumbup
By:
Oct 31,2016
0 people found
this helpful
Right from the initial phone call, all the way through to signing the tenant agreement, the standard of professionalism shown was high. They took the time to listen to us, and offered to provide help where possible. It was a very smooth and stress-free experience and I highly recommend their services/...
read full review
Comment on agent fees
The fees were good and of a very reasonable amount, and was not excessive unlike others that I had come across.
Was this helpful? Yes
Oct 31,2016
Minithumbup
By:
Oct 31,2016
0 people found
this helpful
A very smooth experience and a team who helped answer all of my questions. I was impressed at the rates they charged, compared to other Estate Agents who were much less helpful....
read full review
Comment on agent fees
Good value for money
Was this helpful? Yes
Oct 30,2016
Minithumbup
By:
Oct 30,2016
0 people found
this helpful
I needed to rent a property within 1 week because I spent 2 weeks of searching with divers agencies without finding something relevant. I started to lose hope and decided to pop into the Blackcatz office because I liked the interior and because they had different certificates under their names. The same day Gary showed me 3 properties and the same evening I paid a deposit because I found what I wanted. After 1 week I had my flat and I am very happy where I am. Gary also took the time to answer t...
read full review
Comment on agent fees
good
Was this helpful? Yes
Oct 30,2016
Minithumbup
By:
Oct 30,2016
0 people found
this helpful
Finding a flat is the most stressful process, specially in London, but Black Katz, and specially Adam, made it a lot simpler. From the moment I got in touch with them, I was immediately able to go and see a flat and reserve it....
read full review
Was this helpful? Yes
Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
this helpful
As a student, searching for property can be daunting but Black katz were honest, knowledgeable and friendly. Our experience with Gary and his colleague (forgot his name sorry!) was excellent and the details were explained clearly so there were no surprises. 10x better than my lettings agency last year so can only recommend!...
read full review
Comment on agent fees
Seem reasonable for London.
Was this helpful? Yes
Oct 26,2016
Minithumbup
By:
Oct 26,2016
0 people found
this helpful
Both profffesional, really excellent and nice. They found us exactly what we were looking for straight away. We felt informed throughout the process and we were able to reach them at any time which really suited our schedule....
read full review
Comment on agent fees
average
Was this helpful? Yes
Oct 11,2016
Minithumbup
By:
Oct 11,2016
0 people found
this helpful
Michelle was absolutely brilliant throughout the process of us renting a property through Black Katz: helpful, efficient, knowledgeable, friendly and professional. Black Katz was a great lettings agency overall: listening to our requirements, only showing us properties in the area/price bracket we wanted, organising everything on time and responding to all our requests. Highly recommend both Michelle Vanderhyde and Black Katz London Bridge....
read full review
Comment on agent fees
Agent fees are part of most lettings and Black Katz is competitive in the marketplace.
Was this helpful? Yes
Oct 04,2016
Minithumbup
By:
Oct 04,2016
0 people found
this helpful
Akash was great in helping me with my search. Really personable but also very efficient and effective. He took the time to properly understand my requirements and quickly put forward a perfect property to meet these....
read full review
Was this helpful? Yes
Aug 30,2016
Minithumbup
By:
Aug 30,2016
0 people found
this helpful
I've been using Black Katz for some years now and find them to be very helpful and on the ball. They have found me excellent tenants over the years and I do not hesitate to recommend them....
read full review
Was this helpful? Yes
Aug 27,2016
Minithumbup
By:
Aug 27,2016
0 people found
this helpful
Michal and Gemma pulled out all the stops to get my property let quickly and efficiently. They were incredibly helpful, providing contacts where workman where needed. As a landlord, I wont consider going to another agent, and would thoroughly recommend....
read full review
Comment on agent fees
Fair
Was this helpful? Yes
Aug 25,2016
Minithumbup
By:
Aug 25,2016
0 people found
this helpful
My partner and I have been letting property through Black Katz for 20yrs and 10yrs respectively and can happily highly recommend them to other landlords without any hesitation. Paul also has the interests of tenants in mind, and I can vouch for this, he will tell the landlord what needs to be told. Paul makes himself available for advice and is proactive in solving problems that can occasionally arise.at crucial moment's; while getting all elements in place at the specific but essential time, a...
read full review
Comment on agent fees
I believe the fees are commensurate with other letting agents in the areas of North London for whom Black Katz cater. Service industries deserve to succeed as much any business with tangible product in my thinking.
Was this helpful? Yes
Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
Having worked as an estate agent myself I was astounded by how professional and helpful Black Katz were. After my first conversation with Aidan he took time to get to know me and about our search. He then showed us properties that matched our requirements but which were quite different in location as we were not sure where we wanted to be. Him and Michal helped negotiate on the property we fell in love with as it was a bit over our budget with Aidan even coming out to introduce us to the landlor...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Aug 11,2016
Minithumbup
By:
Aug 11,2016
0 people found
this helpful
Emma was very helpful with regards to any queries that were raised by me or any of the other tenants. She was also responsive to any emails we sent. The only drawback was that we had been told a second viewing of the house would be arranged, however we never heard back....
read full review
Was this helpful? Yes
Aug 03,2016
Minithumbup
By:
Aug 03,2016
0 people found
this helpful
Caley has been super helpful from start to finish. Always available and nothing was ever too much trouble. Recommended highly....
read full review
Comment on agent fees
Agents fee's are standard with this kind of tenancy process.
Was this helpful? Yes
Aug 02,2016
Minithumbup
By:
Aug 02,2016
0 people found
this helpful
Gary was thorough, helpful and proactive innmy flat search. Understoof my requirements and found suitable options on that basis. Not like other agents who spam you with irrelevant lets just to secure the deal. Eventually let through them and very happy with the flat. Would recommend to use these guys again for sure! Thank you gary!...
read full review
Comment on agent fees
Seem a bit steep but i believe this is the going rate.
Was this helpful? Yes
Aug 01,2016
Minithumbup
By:
Aug 01,2016
1 people found
this helpful
Will was so helpful throughout the process and helped to make a stressful time easier and more straightforward. He gave us early notification of the property which really helped and he kept in regular contact with me throughout. He was highly approachable and friendly and available whenever I needed advice. Cristina and will worked well together and Cristina was patient and helped us with any questions and to clarify things we needed support with. Thank you for being so lovely and helpful. I hav...
read full review
Comment on agent fees
Fees have gone up a considerable amount they were around ‚£100 a year ago and now most are around ‚£150 black katz were the most expensive. Open rent where you deal with landlords directly charge only ‚£20 for fees. I know you need to make money for your service but it seems a big leap from last year and is one of the priciest.
Was this helpful? Yes
Jul 20,2016
Minithumbup
By:
Jul 20,2016
0 people found
this helpful
I have been coming to Black Katz every year since I moved to London. This is the 8th year and the fourth flat which they have helped me find. The agents, management and admin staff are all very friendly, professional, efficient and understanding. Unlike other agencies, they listen to what you want and won't waste your time taking you to properties which do not meet or exceed your requirements. Once my offer had been accepted, the paper work was sent to me in a clear format and the process was ve...
read full review
Comment on agent fees
The fees are reasonable considering how quick and hassle free the process is
Was this helpful? Yes
Jul 19,2016
Minithumbup
By:
Jul 19,2016
2 people found
this helpful
I have been using Black Katz to let my properties in Crouch End for more than 10 years. Recently 2 of my flats became available and as usual Black Katz have done a great job finding me great tenants. Alex actually found me both tenants in very quick succesion and l'm very happy with both of them..but what is particularly good is how focussed Paul always is on keeping voids at my properties to a minimum. Between them Paul and Alex ensured l lost only a few days rent which is so important for a la...
read full review
Was this helpful? Yes
Jul 18,2016
Minithumbdown
By:
Jul 18,2016
0 people found
this helpful
Myself and 3 friends were looking for a student property to rent this coming September. The agents were very active in looking for a property and found us something perfect very quickly. For that I would like to thank Gary and Aidan. However there were some issues after we had secured the property. We felt that nothing was really explained to us properly and there was lots of miscommunication. The agents would provide information over the phone then not follow it up in emails or give us complete...
read full review
Comment on agent fees
The holding fee is a strange concept as no other agents ask for this when potential tenants make an offer on the property.
Was this helpful? Yes
By: Andrew Black
Jul 25, 2016
View all comments (1)
Chloe, I am sorry that you have felt the need to complain. We work very hard at ensuring there is good communication with all parties. If you can please provide more information then we will fully investigate. On your comment regarding the Holding Fee I am slightly confused as this to my knowledge is common to every London agent I am aware of; one weeks holding deposit to secure the property which is then offset against the initial monies of 1st months rent and deposit. i look forward to hear....
Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
Thanks to Ermias for the friendly and honest service. It was a hassle free and easy process - we are very happy with the flat. Cheers...
read full review
Comment on agent fees
Reasonable.
Was this helpful? Yes
Jul 07,2016
Minithumbup
By:
Jul 07,2016
0 people found
this helpful
Firstly I would like to thank Ermias to find us the flat we were looking for. He was friendly and helpful and always ready to answer to our questions. I recommend Blackkatz to everyone is looking for a new flat....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jun 02,2016
Minithumbup
By:
Jun 02,2016
0 people found
this helpful
It is very difficult to find an apartment and thanks to Claudio of the Black Katz West Hamstead agency I visited different apartments that fit my criteria. Thanks to him and to his agency I could find an apartment in one day in the neighborhood that I liked at a reasonable price. Everything is very well explained, they accompany you in all the steps in a very clear way. They are very easily accessible and they respond quickly. I highly recommend Black Katz and specially Claudio's Service....
read full review
Comment on agent fees
Agent's fee are reasonable 170 pound and the service is really good.
Was this helpful? Yes
May 30,2016
Minithumbup
By:
May 30,2016
0 people found
this helpful
House-hunting in London can be a true nightmare. Getting in touch with Blackkatz in West Hampstead has been a blessing. Claudio and Gemma have been great all along! I have found my place, gone through reference check and signed the agreement in less than 24 hrs. Totally recommended!...
read full review
Comment on agent fees
Fees are fair and clearly stated on papers
Was this helpful? Yes

NALS TPOS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
66 3 248 63 0 1 0 0 35 7

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 4:15 PM 25/07/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 4:15 PM 25/07/2016 by allAgents

Firm rankings



Camden West Central Office
69 Parkway, London NW1 7PP
(101)
Clapham
78 Borough High Street, London SE1 1LL
(2)
Crouch End / Muswell Hill Office
1 Topsfield Parade, London N8 8PR
(57)
show all branches (6)
Islington / East Office
22 Baron Street, London N1 9ES
(14)
London Bridge
78 Borough High Street, London SE1 1LL
(102)
West Hampstead
199B West End Lane, London NW6 2LJ
(116)

Make an Enquiry




.