The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 620 Reviews
95% Recommended
95% letting valuation accuracy
88% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 95% | 88.00% | £310 | £9,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 81 | 3 | 414 | 70 | 0 | 1 | 0 | 0 | 41 | 10 |
Black Katz
22 West Hampstead Mews, London, Greater London
NW6 3BB
020 7328 5000





By : 'GG'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW6
Very responsive, helpful and professional. The process was quick and they have been very efficient. Fees were halved due to an offer, but after research I think they would have been decent even at 100%. What is very important is that there was no nonsense, lying etc. Everyone was honest and said ... Read Full Review
good

By : 'Lucy'
Branch : Camden West Central Office, 69 Parkway
Services : Letting (As a Owner)
Rent PCM : £1256
Would you recommend ? : Yes
Postcode : NW5
I have been using Black Katz for 15 years now and think they are brilliant. They have always found me really good tenants and made sure my property is always occupied. Zia and Caley in Camden are like old friends and I really value their professionalism and good humour. I couldn't ask for ... Read Full Review
The fees are fair
By : 'Izzy'
Branch : London Bridge \/ Clapham Office, 78 Borough High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE17
All staff members we worked with were informative and helpful, the whole process of renting was made easy and quick. Any information we asked for was provided and all questions were answered quickly as well. Would definitely recommend to other people looking to ... Read Full Review
The fees we paid were the same as my friends using other estate agents have paid, I believe they are reasonable.

By : 'Fahima'
Branch : Islington \/ East \/ Crouch Office, 22 Baron Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W5
I would like to take some time to give a thumb up to Tom who is the Manager of Crounch end Muswell hill branch. Very friendly atmosphere, very welcoming, most importantly very reliable and ... Read Full Review
Fair

By : 'Caroline'
Branch : London Bridge \/ Clapham Office, 78 Borough High Street
Services : Letting (As a Tenant)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : SW4
One of our best experiences with a letting agency. The whole process of renting the house was smooth and easy. Vincenzo went out of his way to find us a place which match our price and requirements, which ended up exceeding our expectations. Patricia was prompt and polite at all times in finalising ... Read Full Review
No hidden fees and nothing out of the ordinary.
By : 'Ewelina'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : NW2
Great letting agency, quick respond ,very friendly , helpful and flexible. Thank you very much for your help and advice ,much ... Read Full Review
The agency fees was ok .

By : 'William'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW3
Both staff members are excellent at finding the right place and genuinely care about your own personal circumstances. They take into account all factors, are efficient, personable, professional, and were a pleasure to deal with. I couldn't recommend them highly ... Read Full Review
Reasonable fees

By : 'Alice'
Branch : London Bridge \/ Clapham Office, 78 Borough High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE17
Michelle helped us to secure the property and made moving in a smooth and efficient process. She was very kind and willing to answer any of our ... Read Full Review
By : 'Clare'
Branch : Islington \/ East \/ Crouch Office, 22 Baron Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : N8
I am not easily impressed but I have been blown away at the service/vibe/efficiency/service from Kalina, She was on point for me and nothing was a problem. She was a pleasure to do business with - love her x The World needs more people like her and the whole team at Black Katz in Crouch End are ... Read Full Review
Fine
By : 'Simo'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : NW10
Good agency!!!. Give all the clue of what you need it for (documents, bills (how to pay))...... Really kind and Available to help you for ... Read Full Review
Good
By : 'Antoinette'
Branch : Camden West Central Office, 69 Parkway
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : W9
After a few weeks of many tiring viewings wherefrom six on this particular day, I have to admit that you'll not find better client service anywhere else than with Gary. He kindly listens to what you are exactly looking for considering the price range without waisting your time on unrealistic ... Read Full Review
Good
By : 'tanya'
Branch : London Bridge \/ Clapham Office, 78 Borough High Street
Services : Letting (As a Owner)
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : SE1
We used Black Katz in February 2018 to find a tenant and all their staff were a pleasure to work with. Our new tenant also mentioned that their service was good, no hidden fees ... Read Full Review
Good fees (5%) for a first-time customer.
By : 'Filippo'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : NW2
The agency guy was great professional and nice. He sold us the house in 5 minutes. I was looking on website about this amazing house on rent, but normally the pictures are always better than realty but this time was the reverse. With the help of the agency guy and the greatful landlord we reach ... Read Full Review
By : 'Nathan'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : NW2
From the initial phone call for the house viewing, to collecting the keys on the move in date, everything was outstanding. Property was exactly how it was described, and even better. Thank You ... Read Full Review
All fees were correct. No hidden fees.
By : 'seif'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : NW2
the agency worked really well and fast to sort out the issues in the house but everything was already perfect. lovely akmowledge from nabil. thanks to him and the team blackkatz ... Read Full Review
no heading fees. very happy with it.
By : 'Natasha'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : NW63
Such a pleasure dealing with Nabil, he went out of his way to help us find a suitable property. All in all it has been a very smooth ... Read Full Review
Good
By : 'Aminah'
Branch : Islington \/ East \/ Crouch Office, 22 Baron Street
Services : Letting (As a Tenant)
Rent PCM : £1473
Would you recommend ? : Yes
Postcode : EC1V
Both Pip and Karen were fantastic to work with in my renewal of my flat. Professional and very responsive to all inquiries. Made the entire process very ... Read Full Review
The renewal fees were fine and what one would expect.
By : 'Tottenham'
Branch : Islington \/ East \/ Crouch Office, 22 Baron Street
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : N8
Jake was an absolute STAR in accommodating me to view a property twice. He was very positive, upbeat and very helpful and responded to my text and email queries quickly and ... Read Full Review
Average and expected in London
By : 'Tottenham'
Branch : Islington \/ East \/ Crouch Office, 22 Baron Street
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : N8
Jake was an absolute STAR in accommodating me to view a property twice. He was very positive, upbeat and very helpful and responded to my text and email queries quickly and ... Read Full Review
Average and expected in London
By : 'John'
Branch : Camden West Central Office, 69 Parkway
Services : Letting (As a Owner)
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : NW1
I've been a landlord and client of BlackKatz for over 20 years and have always found them to be very helpful & efficient. Their ability to regularly attract good tenants has been impressive. Both Pip & Karen have always been very diligent with renewals and overall administration. I ... Read Full Review
Fair
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Last updated at 7/25/2016, 9:45:24 AM by allAgents