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Black Katz
4.7/5, 620 Reviews
95% Recommended
95% letting valuation accuracy
88% letting fee satisfaction
We are London's largest lettings-only agent. Our success is due to the simple fact that we treat every landlord and tenant as a person, not a number, each with their own individual needs.
Latest Reviews
Rufus Mathew
Erica Cousins
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 95% | 88.00% | £310 | £9,000 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 81 | 3 | 414 | 70 | 0 | 1 | 0 | 0 | 41 | 10 |
Address
Black Katz
22 West Hampstead Mews, London, Greater London
NW6 3BB
020 7328 5000
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:30 - 18:30
- 09:30 - 18:30
- 09:30 - 18:30
- 09:30 - 18:30
- 09:30 - 18:30
- 10:00 - 14:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
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Latest Properties
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Black Katz Branches (View All 4)
Images and Videos
Made the whole process fast ...
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5 Star Review
By : 'Jessamyn'
Branch : London Bridge \/ Clapham Office, 78 Borough High Street
Services : Letting (As a Tenant)
Rent PCM : £2100
Would you recommend ? : Yes
Postcode : SE1
14 Aug 2019
People found this helpful1
After our offer being held and then declined by a private landlord, we ended up having a very short amount of time in which to find a flat: Vincent was incredibly helpful, understood exactly what we were looking for and arranged several viewings in a row so we could find the apartment that was best ... Read Full Review
Comments (1)Was this helpful?:
By : Andrew Black
17 Aug 2019Jessamyn, Many thanks for your positive review. Really pleased you had a great experience with Vincent and Michelle. Thanks again for your review, much appreciated. Regards, Andrew Black...
Excellent ...
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5 Star Review
By : 'Sarah'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : NW3
29 Jul 2019
People found this helpful0
From first contact to viewing to paperwork to getting the keys, Black Katz were extremely helpful and efficient. Aidan was very friendly and knowledgeable, and we were able to view the flat very quickly after making contact. Once we had an offer accepted Erika was very efficient with all the ... Read Full Review
Comments (1)Was this helpful?:
By : Andrew Black
2 Aug 2019Sarah, Many thanks for your positive review, much appreciated. Really pleased you were happy with the service received from Aiden and Erika, they will be really pleased that you were...
Tim was super helpful showing ...
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5 Star Review
By : 'Grace'
Branch : London Bridge \/ Clapham Office, 78 Borough High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE16
14 Jul 2019
People found this helpful0
Tim was super helpful showing us the property out of hours. Gave us lots of information and pleasant, easy to contact estate agent. Michelle guided us through all the admin and was very prompt and pleasant with emails. She gave us a lot of trust that we had chosen the right estate agents to ... Read Full Review
Comments (1)Was this helpful?:
By : Andrew Black
15 Jul 2019Grace, Many thanks for your review, it is much appreciated. Tim and Michelle work really hard at providing the best possible service so it's great to get this feedback. Thanks...
You guys from the Crouch End ...
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5 Star Review
By : 'Katharina'
Branch : Islington \/ East \/ Crouch Office, 22 Baron Street
Services : Letting (As a Tenant)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : N10
14 Jun 2019
People found this helpful0
William showed me only very nice flats, in fact Black Katz were the only real estate agency that did not show me mouldy flats. I so remember when Paul said, "Wouldn't you enjoy your espresso on these Juliet balconies?" I do! Thank you so much to your entire team that helped me to ... Read Full Review
Comments (1)Was this helpful?:
By : Andrew Black
17 Jun 2019Katharina, Many thanks for your positive comments, very much appreciated. Really pleased you had a good experience with Crouch End, William is a great member of the team. Thanks again. Regards, ...
Efficient and ...
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5 Star Review
By : 'Shedeh'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW3
11 Jun 2019
People found this helpful0
Very efficient estate agency who promptly find you properties to your exact specification! The team were fantastic. Paul found what we needed and very promptly arranged a viewing for us and made sure we secured a very competitive ... Read Full Review
Comments (1)Was this helpful?:
By : Andrew Black
12 Jun 2019Shedeh, Many thanks for your comments. Paul is a great member of the team. So pleased you were happy with the service. Regards, Andrew Black ...
Great from the get ...
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5 Star Review
By : 'Darcey'
Branch : Camden West Central Office, 69 Parkway
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW1
27 May 2019
People found this helpful0
Black Katz were very helpful right from the get go. When we first spoke to them, they took us round three houses that they thought might be appropriate for us, from these houses, we found the house that we decided to rent. The whole process was very efficient and effective. Caley was incredibly ... Read Full Review
Comments on Agent Fees
Did not have to pay agent\'s fees because of a deal that Black Katz was running.
Comments (1)Was this helpful?:
By : Andrew Black
30 May 2019Darcey, Many thanks for your review - much appreciated. Really pleased you were happy with the service Caley provided. Regards, Andrew...
Excellent support and ...
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5 Star Review
By : 'Malgorzata'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Rent PCM : £1646
Would you recommend ? : Yes
Postcode : NW6
17 May 2019
People found this helpful0
I had a pleasure to work with Pawel while looking for a flat for me and my son. He took detailed information of my needs and I can say that two flats which were presented to me were tailored to them. I was able to decide very quickly what saved a lot of time to me. He has been a great support, I ... Read Full Review
Comments (1)Was this helpful?:
By : Andrew Black
19 May 2019Malgorzata, Many thanks for your review, it is much appreciated. Pawel is a great member of the team, really pleased you got a good service. Regards, Andrew Black...
Professional, honest and ...
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5 Star Review
By : 'Fatima'
Branch : Islington \/ East \/ Crouch Office, 22 Baron Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : N6
28 Apr 2019
People found this helpful0
I am so grateful to the Black Katz team at Crouch End. Without a doubt, they have some of the most beautiful and best looked after properties in North London and they were extremely supportive in helping me find my beautiful studio. Over the past 4 years, all communications with the team at Black ... Read Full Review
Comments (1)Was this helpful?:
By : Andrew Black
1 May 2019Fatima, We really appreciate your comments. We work very hard at providing the very best service so it is great to hear you have been happy with the service. Thanks again. Regards, Andrew Black...
Lack of transparency, ...
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1 Star Review
By : 'Simone'
Branch : Islington \/ East \/ Crouch Office, 22 Baron Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : E1
17 Apr 2019
People found this helpful0
The practice was handled in the less professional manner everseen in London. The agent did not even know the legislation (what documents may be provided for a right to rent check), was never available nor reachable the days prior to entering the house, and ultimately left me homeless for the ... Read Full Review
Comments on Agent Fees
Fair
Comments (2)Was this helpful?:
By : Andrew Black
19 Apr 2019Simone, I am very sorry to receive your email. We work very hard at providing the best possible service and simply want happy tenants and landlords. Can you please let me know the property address ...
The only agent I ...
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5 Star Review
By : 'Sam'
Branch : London Bridge \/ Clapham Office, 78 Borough High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW11
12 Apr 2019
People found this helpful0
I came across BlackKatz years ago when I was desperately searching for a place to stay after a bad experience with one of London's bigger agents. The staff at the London Bridge branch were lovely then, as they were this time around. Tim took the time to understand what I was looking for and ... Read Full Review
Comments on Agent Fees
Lower than some of the bigger names, gets you more in terms of service.
Comments (1)Was this helpful?:
By : Andrew Black
19 Apr 2019Sam, Many thanks for your comments, much appreciated. Really pleased you are happy with the service you received. Regards, Andrew Black...
Customer ...
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5 Star Review
By : 'Fabi'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW3
9 Apr 2019
People found this helpful0
I would like to thank Black Katz for all their support and guidance, especially Silvia. The customer service was ... Read Full Review
Comments (1)Was this helpful?:
By : Andrew Black
11 Apr 2019Fabi, Really appreciate your positive comments. Will let Silvia and Erika know. Thanks again. Regards, Andrew Black...
Superb Service!! Johnny found ...
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5 Star Review
By : 'Niki'
Branch : Islington \/ East \/ Crouch Office, 22 Baron Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : N8
4 Apr 2019
People found this helpful0
Johnny at the Crouch End branch was so totally amazing and found a property for me to rent that ticked more than all the boxes and within my time frame!! So happy with my new home and fantastic A1 ... Read Full Review
Comments on Agent Fees
Great fees!! Much lower than the competitors....more than happy!!
Comments (1)Was this helpful?:
By : Andrew Black
5 Apr 2019Niki, Many thanks for your great review. We work really hard at providing the best possible service so it's great to receive this. Thanks again. Regards, Andrew Black...
Happy ...
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5 Star Review
By : 'Yasso'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Rent PCM : £1278
Would you recommend ? : Yes
Postcode : NW2
22 Mar 2019
People found this helpful0
We are very happy from service of the agency the are a great people and they help us a lot . Thank you very ... Read Full Review
Comments on Agent Fees
Good
Comments (1)Was this helpful?:
By : Andrew Black
29 Mar 2019Yasso, Many thanks for your review. Really pleased you were happy with the service. Regards, Andrew Black...
All sorted within ...
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5 Star Review
By : 'James'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NW6
20 Mar 2019
People found this helpful0
Pawel was friendly and helpful. He rang me up on the first day and found me a perfect flat. Put down the holding deposit the same day! Side point: their holding deposit scheme is great. They don't let anyone else see the property after you put this down which stops bidding war ... Read Full Review
Comments (1)Was this helpful?:
By : Andrew Black
22 Mar 2019James, nMany thanks for your feedback, really pleased you were happy with the service. nRegards Andrew nAndrew Black...
Very ...
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5 Star Review
By : 'Morgan,'
Branch : Camden West Central Office, 69 Parkway
Services : Letting (As a Tenant)
Rent PCM : £2080
Would you recommend ? : Yes
Postcode : N1
8 Mar 2019
People found this helpful0
I am very satisfied for service , fast good feedback and easy communication, during onsite view on time and very get 100% ... Read Full Review
Comments on Agent Fees
Good, not expensive
Comments (1)Was this helpful?:
By : Andrew Black
9 Mar 2019Many thanks for leaving a review, we work really hard at providing good customer service. Thanks again. Andrew Black...
Fast and ...
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5 Star Review
By : 'SamyPC'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : NW27
4 Mar 2019
People found this helpful0
I seen few properties in Dollis Hill area, all of them been advertised as spacious double bedroom with a big living room, well on every single one the 2nd bedroom was smaller than a single room :-) so as a final attempt at a very late hour I called Black Cats - Mr. Pawel answered and around 30 mins ... Read Full Review
Comments on Agent Fees
Not good not bad - it could be better
Comments (1)Was this helpful?:
By : Andrew Black
13 Mar 2019Thanks for your review. Regards, Andrew Black...
Very ...
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5 Star Review
By : 'Alisha'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW6
4 Feb 2019
People found this helpful0
I am very pleased with the help I received in finding a property. The communication was quick and always informative, always providing a friendly atmosphere. This was really nice especially as it was my first time looking for a home. I would definitely recommend this ... Read Full Review
Comments (1)Was this helpful?:
By : Andrew Black
4 Feb 2019Alisha, Many thanks for your comments. Regards, Andrew...
Very helpful and efficient ...
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5 Star Review
By : 'mtb'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW6
1 Feb 2019
People found this helpful0
Pawel, as well as the rest of the people from the agency, were incredibly helpful and efficient during all the process of ... Read Full Review
Comments on Agent Fees
The fees are very reasonable.
Comments (1)Was this helpful?:
By : Andrew Black
4 Feb 2019Many thanks for your positive feedback, much appreciated. Regards, Andrew...
Amaizing and helpfull ...
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5 Star Review
By : 'Belen'
Branch : Camden West Central Office, 69 Parkway
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : W11
1 Feb 2019
People found this helpful1
They were really efficients and helpfull with us. The workers are really nice, proactive and they give you really quick response about ... Read Full Review
Comments (1)Was this helpful?:
By : Andrew Black
4 Feb 2019Belen, Really appreciate your positive comments. Thanks. Regards, Andrew...
Tenant ...
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5 Star Review
By : 'Yasin'
Branch : Camden West Central Office, 69 Parkway
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW1
10 Jan 2019
People found this helpful0
Great team, great communication, great support. Overall, very impressed with their overall service from start till move in. Thank you for all your ... Read Full Review
Comments (1)Was this helpful?:
By : Andrew Black
4 Feb 2019Yasin, We really appreciate your feedback Regards, Andrew...
1 - 20 of 620 items
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 7/25/2016, 9:45:24 AM by allAgents
