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    Laura Khan
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Sep 25,2013
Minithumbdown
By:
Sep 25,2013
0 people found
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Very unproffesional company the office in Sankey Street reflects this when you go in scruffy, dirty definatly not welcoming. Wished i had never taken on the let. Larraine always seemed to be out the back having a fag and alway stank of cigarette smoke never called you back or passed on messages to the landlord regards problems with the property when first moving in thank god i got to deal directly with the landlord he was lovely dont know why he put his properties up with them and think hes now...
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Aug 29,2013
Minithumbdown
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Aug 29,2013
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First rental property, used Black Bear as they looked like a reputable agent who actually cared. Had such a positive buzz from the agent who came to inspect the property at first, it seemed that my home would be in the safest possible hands. BB found a tenant after a few weeks, i was told very little apart from that the tenant was expecting a baby. The first tenant moved in in October 2011 in December we had to replace the felt roof over the bathroom as it was "leaking", when i visited...
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What agent could do to change your mind?
BB need to bare their customers in mind, appoint a more friendly less aggressive manager
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Jun 10,2013
Minithumbdown
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Jun 10,2013
0 people found
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If I had read the reviews on your site before signing a contract with Blackbear Lettings, I would not have gone ahead. If you leave a message, they do not call back. You have to be constantly chasing them during any marketing to make sure they arrange viewings etc. At one checkout, the tenant left the heating on and Blackbear did not even check. This was left on for months whilst they wasted time trying to get another tenant resulting in a very large utility bill which they refused to take resp...
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Apr 16,2013
Minithumbdown
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Apr 16,2013
1 people found
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Avoid at all costs if you do not want non-paying, non-English speaking tenants as that\'s exactly what you will be lumbered with if you sign up with these. In our case they did not even know who was living in the property, the tenancy was given to a single woman, yet there were multiple occupants. I also found out for myself that they had vacated as the agent simply telephoned them and accepted there was no reply. We were constantly chasing answers to questions, and also payment, action was o...
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What agent could do to change your mind?
Simply doing what you are paid for & what is expected of an agent - manage, i.e know who lives in a property you have let Find out why the tenant has not paid before the landlord finds out the hard way - through chasing Don\'t wait for landlords to get demanding and abrupt before positive action is taken Above all, tighten up on criteria to ensure the tenants are favourable to alleviate future upsets and stress all round
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Jan 17,2012
Minithumbdown
By:
Jan 17,2012
2 people found
this helpful
WARNING: Do not even attempt to contact those people if you want to stay away from trouble. Property agents at Black Bear Lettings are: - un-trustful - unreliable - not professional - hiding the truth or providing only parts of it My story: At the begging of November 2011, my and my (pregnant) girlfriend decided to rent a bigger house before Christmas. We have visited a number of properties and decided that we will go with Black Bear lettings. We have set the moving date for ...
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80-82 Bradshawgate, Bolton BL1
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