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BJB Lettings

Lakeview Festival Way
Stoke on Trent
Staffordshire
ST1 5BJ
01782 211 140

Website not available

Properties for Sale
Properties to Rent

Apr 06,2015
Minithumbdown
By: 'Woodstock'
Apr 06,2015
2 people found
this helpful
BJB Lettings has gone downhill over the past few years. The experience I had recently (as a landlord) was terrible. BJB lost dozens of emails containing correspondence about my let. One employee did admit that they'd been having problems with their computer system, but the ...
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What agent could do to change your mind?
Agreed letting fee was ignored; agent overcharged me despite a written pre negotiated fee.
Attached Files
Comment on agent fees
Agreed letting fee was ignored; agent overcharged me despite a written pre negotiated fee.
Was this helpful? Yes
Feb 21,2015
Minithumbdown
By: 'unhappychris'
Feb 21,2015
2 people found
this helpful
If you want the most complex letting then please go with BJB, from start to finish to even get into the property it took 7 months... due to the fact they continuously lost all of our paperwork and just forgetting to let us know the new ...
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What agent could do to change your mind?
It would have been a well price flat, if it wasn\'t damp
Attached Files
Comment on agent fees
It would have been a well price flat, if it wasn\'t damp
Was this helpful? Yes
Nov 18,2014
Minithumbdown
By: 'Natasha'
Nov 18,2014
0 people found
this helpful
Wasted my time . Time wasters ,wicked, heartless. Would never ever recommend or use them , poor service , horrible customer services . Bad communication , lazy ....
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What agent could do to change your mind?
They shouldn\'t deceived me into paying 85‚£ and wasting my precious time
Attached Files
Was this helpful? Yes
Mar 30,2014
Minithumbdown
By: 'flghtstar'
Mar 30,2014
4 people found
this helpful
Had the misfortune of being the tenant of a property managed by BJB Lettings. Knowing the current tenants of a property were moving out, we were quick to contact BJB before the property was advertised as to let as we required a move in date ...
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Was this helpful? Yes
Mar 19,2014
Minithumbdown
By: 'Clare staffordshire'
Mar 19,2014
3 people found
this helpful
We viewed a property immediately as it came on the market. The agent undertaking the viewing was unsure how we proceeded with an application. Anyway we applied with a 170 fee. After many phone calls to them to enquire as to how the the application was ...
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Was this helpful? Yes
Jul 17,2013
Minithumbdown
By: 'Will'
Jul 17,2013
3 people found
this helpful
Shocking service from a company I believed to be one of the best in the area. Initially, I visited the Longton office with my partner after seeing a property to let in their window - contact details for which was the "Longton Office". ...
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What agent could do to change your mind?
The agent could respond to emails, ensure ALL staff are trained on services offered, and allow people to view properties they\'re advertising!
Attached Files
Was this helpful? Yes
May 14,2012
Minithumbdown
By: 'Unhappy tenant'
May 14,2012
5 people found
this helpful
Overall service was simply incredibly poor. After renting a property through BJB we had constant need to call them for ongoing maintenance issues (condition of the property was not their fault of course, but they were providing a fully managed service). We had no emergency ...
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Was this helpful? Yes
By: jais
Feb 12, 2013
View all comments (1)
poor service , don't go with bjb ...
Apr 15,2012
Minithumbdown
By: 'BJB is the worst company I have had e misfortune o'
Apr 15,2012
11 people found
this helpful
Rent late, no notification, I have to chase. I have not received rent for 2 months now, but no news, warning or communication whatsoever. Speaking to the staff they say things like 'it's not my area'. Nobody takes responsibility. Callbacks are promised but never actioned. The ...
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What agent could do to change your mind?
To change my mind they should resolve previous issues and not allow this atrocious 'service' to continue. First and foremost communication with customers so they are aware of their state of affairs, take some accountability, fix the issues! BJB is the worst company I have had e misfortune of dealing with, in any sector!
Attached Files
Was this helpful? Yes
May 18,2010
Minithumbdown
By: 'imearightdummy'
May 18,2010
3 people found
this helpful
250 quid to open a window, 40 quid to change a lightbulb, need I go on?...
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Was this helpful? Yes
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