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Feb 22,2017
Minithumbdown
By:
Feb 22,2017
3 people found
this helpful
If I could give a zero or minus rating, this branch would get it. Avoid at all cost. I have never come across such an unprofessional and untrustworthy establishment. The reason Sharon was named is because I believe she has been the biggest problem. For a branch manager, I would expect excellent service of a trustworthy nature. This I did not get. We were lied to from the very beginning. We relocated with 4 young children from England. We were told it would be a long, long term rental. Before the...
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Nov 18,2016
Minithumbup
By:
Nov 18,2016
1 people found
this helpful
Bidmead cook were brilliant with me . Viewed the house on Tuesday, payed the deposit Wednesday afternoon. I had a call on the Friday to say I'd been accepted and I pick up the keys tomorrow (Monday) really happy with the service!!...
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Comment on agent fees
Brilliant
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Nov 02,2016
Minithumbdown
By:
Nov 02,2016
0 people found
this helpful
Very poor service. Failed to call me back twice regarding putting house on market. Would not recommend - find a helpful agent....
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By: Bidmead Cook & Williams Aberdare
Nov 24, 2016
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Apologies that you did not receive satisfactory service from ourselves on that occasion as we aim to provide 100% customer service at all times. Should you wish to contact the office, please don't hesitate to do so and we will do our best to rectify things. ...
Oct 21,2016
Minithumbdown
By:
Oct 21,2016
1 people found
this helpful
Absolutely disgraceful service. They are liars one of the women agents (if you can even call her that) showed me around a home in Merthyr I paid the £300 agency fee and showed proof of savings in my account which was more than enough to rent that house for the next 5 years. I then get contacted directly by the home owners to say they were happy to let me their home privately as the estate agents were providing them an awful service ( so I handed my 4 weeks notice in on my previous home)...
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Comment on agent fees
Awful
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By: Bidmead Cook & Williams
Nov 24, 2016
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Dear Miss Chloe, Naturally I was disappointed to read the feedback you left on this website. If you could give me more details, I could investigate this further. It isn't standard practice at the Merthyr office to take bank statements from applicants or give perspective tenant contact details to landlords, so don't understand how this situation could have occurred. Please contact us to discuss further on 01685 388106 or Merthyrlettings@bidmeadcook.co.uk ...
Apr 08,2016
Minithumbdown
By:
Apr 08,2016
0 people found
this helpful
An absolutely appalling and un professional outfit. Lousy admin, lousy customer care. Did not follow official estate agent guidelines. We ended up showing our buyers around the property. When we requested a reduction in fees in light of their EXTREMELY POOR service, we were offered a paltry amount. We complained to the Property Ombudsman and were advised to pay "without prejudice". the TPO are obviously in the pocket of the estate agents as none of our claim was upheld. DO NOT WAST...
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Comment on agent fees
Fees are standard
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Apr 05,2016
Minithumbdown
By:
Apr 05,2016
0 people found
this helpful
Wouldn't bother if I was you, Ignorant & tried to be very very bossy. They will say helpfull, I would say shamefull. Tried to make me use their solicitors even after I told them who mine was. Made various suggestions opposing my views & opinions after my mothers death. Shamefull really. You have been warned !!!!...
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What agent could do to change your mind?
Usual charges from all estate agents.
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Comment on agent fees
Usual charges from all estate agents.
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