The UK's Largest Customer Review Website for the Property Industry
BetterMove
4.5/5, 178 Reviews
88% Recommended
91% sales valuation accuracy
89% sales fee satisfaction
Whether you’re buying your next home or building your investment portfolio, Bettermove is here to make property simple, transparent, and stress-free.
With award-winning service and 5★ reviews, you can move forward with confidence.
Our experienced team has helped thousands of buyers and sellers across the UK,
combining local knowledge with a nationwide reach.
We’re available daytimes, evenings and weekends, so you can speak to us when it suits you, and as proud members of The Property Ombudsman Scheme (TPOS) and the NAPB, you can trust that every transaction is handled with professionalism and care.
At Bettermove, we’re passionate about property – but more importantly, we’re passionate about helping people make their move with ease.
Latest Reviews
Seller North Yorks
Mr Reality Check
Mr Reality Check
Pauline Powell -Jones
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 91.00% | 89.00% | £45,000 | £1,085,000 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 7 | 3 | 1 | 0 | 91 | 6 | 41 | 1 | 12 | 15 |
Areas covered
- Nationwide
- TS17
Address
BetterMove
20-22 Bridge End, Leeds, West Yorkshire
LS1 4DJ
0330 004 0050
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 00:00 - 23:59
- 00:00 - 23:59
- 00:00 - 23:59
- 00:00 - 23:59
- 00:00 - 23:59
- 00:00 - 23:59
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- Rightmove
- Zoopla
Social Media
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Rankings
Latest Properties
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Images and Videos
Amazing ...
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5 Star Review
By : 'Barbara22'
Branch : Leeds, 20-22 Bridge End
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : EC3
22 May 2019
People found this helpful0
Julia was fabulous, she was very knowledgeable and made the selling process very smooth. I would highly recommend to ... Read Full Review
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Thank you for your ...
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5 Star Review
By : 'Alistair'
Branch : Leeds, 20-22 Bridge End
Services : 20
Sold price : £90
Would you recommend ? : Yes
Postcode : LS27
22 May 2019
People found this helpful0
Thank you for selling my property so quickly and efficiently. We will be using this company in the future for our other investment ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Great ...
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5 Star Review
By : 'animefan90'
Branch : Leeds, 20-22 Bridge End
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : YO24
22 May 2019
People found this helpful0
Thank you for helping me get on the property ladder! Great, friendly advice and service from Rory in Leeds. Highly ... Read Full Review
Comments on Agent Fees
Very reasonable
Comments (0)Was this helpful?:
Excellent ...
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5 Star Review
By : 'Jennifer'
Branch : Leeds, 20-22 Bridge End
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : LS14
22 May 2019
People found this helpful1
Julia's knowledge of the property industry help us achieve a successful sale. Her team work hard and went above and beyond and would use ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Would ...
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5 Star Review
By : 'Rachael'
Branch : Leeds, 20-22 Bridge End
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : LS8
22 May 2019
People found this helpful1
Thank you Bettermove for responding quickly to all queries raised by myself and keeping in contact throughout the process of selling my property. I felt well taken care of throughout. Would definitely ... Read Full Review
Comments (0)Was this helpful?:
10/10 ...
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5 Star Review
By : 'Chloe'
Branch : Leeds, 20-22 Bridge End
Services : Sales (As a Vendor)
Sold price : £290000
Would you recommend ? : Yes
Postcode : LS17
21 May 2019
People found this helpful1
Bettermove sold my property to an investor - exactly what they said would happen, took a little longer than I first thought but got it sold and really pleased - thank you for all your ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Great ...
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5 Star Review
By : 'Angie'
Branch : Leeds, 20-22 Bridge End
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : KA26
21 May 2019
People found this helpful1
Despite having early reservations, I cannot thank the staff in Leeds for securing our sale. Claire and Ben worked hard in the early stages of our sale and always took my calls. Special thanks to Julia for her extremely hard work in the latter stages of our sale. She is very professional, ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Best Agents I've ...
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5 Star Review
By : 'Mark'
Branch : Leeds, 20-22 Bridge End
Services : Letting (As a Owner)
Sold price : £49950
Would you recommend ? : Yes
Postcode : NE10
21 May 2019
People found this helpful1
As a landlord I've used a lot of estate agents and found most of them pretty poor. Bettermove however are a breath of fresh air. They sold my property within 2 weeks and it completed within 3 months. They were on hand to help me every step of the way and were a pleasure to deal with. I ... Read Full Review
Comments on Agent Fees
Very simple flat fee
Comments (0)Was this helpful?:
Do not use this ...
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1 Star Review
By : 'Sandy'
Branch : Leeds ,20-22 Bridge End
Services : Other (Buying agent)
Would you recommend ? : No
Postcode : BH25
8 May 2019
People found this helpful4
I was told false info from a Better move employer, they take your money and you get no where when you complain. I am absolutely disgusted with this company, so please do not ... Read Full Review
Comments on Agent Fees
I was told I could get my money back if not sold, so I couldnt lose, well I did lose, they couldnt sell and no money came back to me
Comments (0)Was this helpful?:
Looking to buy my first ...
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5 Star Review
By : 'Hev'
Branch : Leeds, 20-22 Bridge End
Services : 20
Would you recommend ? : Yes
Postcode : LS17
28 Mar 2019
People found this helpful1
I'm about to buy my first home which is a bit scary to be honest! Bettermove have given me great advice and pointed me in the right direction! Thank you ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Great customer service, very ...
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5 Star Review
By : 'Christine'
Branch : Leeds, 20-22 Bridge End
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : NE33
23 Mar 2019
People found this helpful1
Very pleased with all the staff I dealt with at the Leeds office, they sent me my brochure quickly for me to approve and have viewings booked within days. They sold my property for a price I was very happy with. Speedy & efficient, what more could you want from an estate ... Read Full Review
Comments on Agent Fees
Great, all inclusive.
Comments (0)Was this helpful?:
Shocking service. Dont waste ...
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1 Star Review
By : 'Katie'
Branch : Leeds, 20-22 Bridge End
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : WD25
13 Feb 2019
People found this helpful4
Shocking service! Firstly the will contact you from a random data base that tell them you are selling your property. Sarah from one of the office will contact you, fill you with hope that they will sell your property. They have 'a pool of investors' waiting on their books for a ... Read Full Review
Comments on Agent Fees
Bad - paid money for a service which we did not get. Promised a refund by Sarah if they didnt sell. This too was a lie
Comments (0)Was this helpful?:
So, so ...
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1 Star Review
By : 'Disappointed'
Branch : Leeds, 20-22 Bridge End
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : SE18
11 Feb 2019
People found this helpful1
I could talk all day about how poor this company is. Mis-sold from the start. Hidden charges not revealed until I'd signed up. Promised a refund if they did not sell my property "within" the timescale of the direct debit payments. When I cancelled after 3 months and asked for a ... Read Full Review
Comments on Agent Fees
bad
Comments (1)Was this helpful?:
By : Katie S
13 Feb 2019Shocking service! Firstly the will contact you from a random data base that tell them you are selling your property. Sarah from one of the office will contact you, fill you with hope that they will ...
A very poor experience. Avoid ...
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1 Star Review
By : 'A'
Branch : Leeds, 20-22 Bridge End
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : NE66
9 Oct 2018
People found this helpful9
Unprofessional, incompetent, unreliable, disorganised, appalling communication, poor management, lacking integrity. A shambolic and unpleasant waste of time. Customer care and service non existent. Avoid Bettermove at all cost. Not good value given the level of service provided and the ... Read Full Review
Comments (0)Was this helpful?:
Very bad company, Don"t ...
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1 Star Review
By : 'Haynes'
Branch : Leeds, 20-22 Bridge End
Services : Other (Relocation agent)
Would you recommend ? : No
Postcode : W4
13 Sept 2018
People found this helpful9
IT IS THE WORST COMPANY THAT WE EVER DID BUSINESS. THEY TAKE YOUR MONEY & NOT SERVE YOU & MARKET AT ALL. LOOSE OF MONEY, THEY DON'T BRING YOU ANY ... Read Full Review
Comments on Agent Fees
VERY BAD.
Comments (0)Was this helpful?:
A good and easy ...
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4 Star Review
By : 'Kayleigh'
Branch : Leeds, 20-22 Bridge End
Services : Sales (As a Buyer)
Sold price : £180000
Would you recommend ? : Yes
Postcode : EX13
6 Sept 2018
People found this helpful0
Julia was really helpful, especially during the offer stage of purchasing our property - the communication was quick and helpful. No issues throughout the process, all ran ... Read Full Review
Comments on Agent Fees
N/A as buying not selling
Comments (0)Was this helpful?:
Bettermove (Julia) dealt with ...
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5 Star Review
By : 'Carlie'
Branch : Leeds, 20-22 Bridge End
Services : Letting (As a Owner)
Sold price : £83000
Rent PCM : £500
Would you recommend ? : No
Postcode : SK16
8 May 2018
People found this helpful0
Excellent service, professional and friendly, always on top of the sale and knew what was going on. Can't think of anything they need to improve on, definitely ... Read Full Review
Comments on Agent Fees
Agent fee’s we’re average and definitely worth it for the service
Comments (1)Was this helpful?:
By : Kayleigh
10 May 2018I agree with Carlie as I was the buyer of above property... Julia was so helpful and knowledgeable about the sale. I cannot thank her enough for the time and effort spent. I found her to be cheerful...
Efficient and ...
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5 Star Review
By : 'Jcgif'
Branch : Leeds, 20-22 Bridge End
Services : Sales (As a Vendor)
Sold price : £85000
Would you recommend ? : Yes
Postcode : SA5
23 Mar 2018
People found this helpful3
It was our first house sale and better move and sarah brown from the swansea office in particular were easy and quick to deal with. All questions asked were answered in a timely manner and our agent was very supportive at all stages. Our house sold within two weeks initially but unfortunately the ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Had my reservations about ...
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5 Star Review
By : 'Elliot'
Branch : Leeds, 20-22 Bridge End
Services : Sales (As a Vendor)
Sold price : £273000
Would you recommend ? : Yes
Postcode : SS3
25 Jan 2018
People found this helpful0
Had my reservations about using an online agent, but within 3 weeks of my house being listed I had a sale agreed. Although there were plenty of "typical" sale delays I felt that Julia in particular dealt with my sale incredibly well, she chased all parties involved in my sale and really ... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Just bought our new house ...
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5 Star Review
By : 'Dan'
Branch : Leeds, 20-22 Bridge End
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : BA3
17 Jan 2018
People found this helpful0
Just bought our new house with these guys and used the solicitors they advised to used. Every thing was good so no problems on our ... Read Full Review
Comments on Agent Fees
we haggled and got a money off
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Last updated at 11/27/2025, 7:26:30 AM by allAgents
