The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 1190 Reviews
96% Recommended
97% sales valuation accuracy
99% letting valuation accuracy
97% sales fee satisfaction
97% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97.00% | 97% | £22,000 | £24,250,000 |
| Lettings | 99% | 97% | £350 | £6,750 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 72 | 3 | 254 | 31 | 414 | 11 | 232 | 7 | 150 | 16 |
Bernards Estate Agents
129 London Road,North End, Portsmouth, Hampshire
PO2 9AA
023 92728 090

£ 325000 Offers Over
2 Bedroom Terreced House for Sale - Bazeley Road, Waterlooville

£ 175000 Offers Over
2 Bedroom Flat House for Sale - Lawrence Road, Southsea

£ 350000 Offers Over
3 Bedroom House for Sale - Beechwood Road, Portsmouth

£ 260000 Offers Over
2 Bedroom End of Terrace House for Sale - Percy Road, Southsea

£254 pw | £1100 pcm
1 Bedroom House to Rent - Milford Road, Portsmouth

£508 pw | £2200 pcm
3 Bedroom Flat House to Rent - Port Way, Port Solent, Portsmouth

£266 pw | £1150 pcm
2 Bedroom Flat House to Rent - Salisbury Road, Southsea

£324 pw | £1400 pcm
2 Bedroom Flat House to Rent - Enterprise House, Isambard Brunel Road, Portsmouth

By : 'Sara'
Branch : Fareham, 79 High Street
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : Yes
Postcode : PO16
Moving house is stressful but all the team at Bernard's Fareham make it so much simpler. Everyone is courteous, knowledgeable and professional. A first service from start to finish. Thank you ... Read Full Review
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By : 'Esmay'
Branch : Fareham, 79 High Street
Services : Sales (As a Vendor)
Would you recommend ? : No
I cannot recommend Bernards Estate Agents highly enough. I sold my property with the Fareham office, and found the staff to be professional, friendly, helpful & available at all times. The whole process was made so much easier, thanks to their amazing service. A big thank you to David Morgan and ... Read Full Review


By : 'Elizabeth'
Branch : Southsea - Portsmouth, 8 Clarendon Road
Services : Letting (As a Owner)
Sold price : £1200
Would you recommend ? : Yes
Postcode : PO5
As a prospective landlord I was apprehensive as to how the lettings and renting process would work out. However from the very beginning I was given all the information I needed by Lucky, my lettings manager, to make an informed decision. Every question and concern was dealt with professionally ... Read Full Review


By : 'Charlotte'
Branch : Fareham, 79 High Street
Services : Sales (As a Vendor)
Sold price : £425000
Would you recommend ? : Yes
Postcode : PO16
We sold through Bernard's Waterlooville in December 2020 and they were such an attentive, efficient and supportive team, me and my husband were delighted to hear that a lot of the same people had moved to the Fareham branch so we could deal with them all over again with our new house move this ... Read Full Review


By : 'Charlie'
Branch : Fareham, 79 High Street
Services : Sales (As a Vendor)
Sold price : £425000
Would you recommend ? : Yes
Postcode : PO17
Through no fault of the Estate Agent our original sale fell through at an advanced stage. David and Gemma worked tirelessly to ensure we eventually got a good result and price for our property whilst battling very challenging market conditions. I would highly recommend this Estate Agent and would ... Read Full Review


By : 'Jackie'
Branch : Portsmouth, 129 London Road,North End
Services : Sales (As a Vendor)
Sold price : £305000
Would you recommend ? : Yes
Postcode : PO2
Excellent experience with a long and difficult house sale. Members of the team kept me in regular contact and responded to my emails quickly would definitely use them again or recommend them to friends and family. Special thanks to Ross, Caiisha,Diamie and ... Read Full Review

By : 'Cathy'
Branch : Southsea - Portsmouth, 8 Clarendon Road
Services : Sales (As a Vendor)
Sold price : £320000
Would you recommend ? : Yes
Postcode : PO4
Would highly recommend Bernards Etate Agents, Southsea. Craig and Jordan have been informative and professional through the whole process of selling my ... Read Full Review

By : 'KG'
Branch : Southsea - Portsmouth, 8 Clarendon Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : PO1
I had just finished uni when I came to Bernards Estate Agents to find my own place after my uni accommodations. Jack happily assisted me in finding my place. The first unit that I liked unfortunately was taken out of the market as the tenant decided last minute to extend so Jack helped me find ... Read Full Review


By : 'Kevin'
Branch : Southsea - Portsmouth, 8 Clarendon Road
Services : Letting (As a Owner)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : PO1
We have been letting our two properties out via Bernards for many years. The whole team are brilliant, supportive and helpful. Bernards have helped us by selecting the right tenants in the first place but, then offer a full property management service ensuring the properties are well maintained and ... Read Full Review
By : 'Nicholas'
Branch : Portsmouth, 129 London Road,North End
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : PO2
Worst ever experience with this firm. Do not pay a holding deposit, they tried to steal mine and my sons deposit, for not meeting referencing criteria. Threatened them with legal action, managed to win half of it back. DO NOT USE THIS SCAM OUTFIT, any chance to screw you, they will. I have kept ... Read Full Review


By : 'Thomas'
Branch : Southsea - Portsmouth, 8 Clarendon Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : PO5
I used Bernards for letting and selling and would 100% recommend. What I appreciated most is the communication. They responded to my emails and missed calls promptly. This goes a long way for me and is sadly not industry standard. ... Read Full Review


By : 'Lee'
Branch : Waterlooville, 47 London Road
Services : Sales (As a Vendor)
Sold price : £406000
Would you recommend ? : Yes
Postcode : PO7
Cannot say a bad word about these agents. Sold our property with the very 1st viewing. Also bought our next property with the same agent. Thomas Higgins sold us the property after showing us around. Special mention to Diamie Goddard who worked tirelessly with our chain of 5 to push the sale ... Read Full Review

By : 'joannepook@hotmail.co.uk'
Branch : Drayton, Lower Drayton Ln
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : PO6
Natalie has been such a professional and proactive agent. Always available to answer any questions! Couldn’t have asked for any more! Thank ... Read Full Review


By : 'Dianne'
Branch : Fareham, 79 High Street
Services : 21
Would you recommend ? : No
Postcode : PO15
Very pleased with the way they have advertised our property. They have always kept us informed not only the interest in our property but also what is happening in the market. They are open to any suggestions that we might have and we like the way they have altered photos on line. They are all very ... Read Full Review

By : 'Jeffery'
Branch : Southsea - Portsmouth, 8 Clarendon Road
Services : Land & New Homes (I bought a new property)
Sold price : £390000
Would you recommend ? : Yes
Postcode : PO1
Completed purchase two days ago on a house. Expertly & professionally managed by the Bernard's team. Special thanks to Craig & Luke. Would use their service again whenever required - Mr ... Read Full Review


By : 'Sarah'
Branch : Southsea - Portsmouth, 8 Clarendon Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : PO4
Jack was amazing in helping finding me and my partners first home together even though we had different requirements he made it work, nothing was too much and no question was too silly to ask, Jack the lad! Defiantly recommend him Shout out to lucky who have helped us along the way to with ... Read Full Review
By : 'JJ'
Branch : Waterlooville, 47 London Road
Services : Letting (As a Owner)
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : PO9
I have used Bernard’s now for many years regarding my rental property, they have always been very professional and very ... Read Full Review

By : 'CT'
Branch : Waterlooville, 47 London Road
Services : Letting (As a Tenant)
Rent PCM : £800
Would you recommend ? : Yes
Postcode : PO7
Brilliant Estate agency, the team were great. They delivered that was ... Read Full Review

By : 'kola'
Branch : Southsea - Portsmouth, 8 Clarendon Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : PO1
Excellent service and Professionalism. Turnaround time and customer service engagement topnotch. Jack (Southsea Lettings Negotiator) is simply amazing. Kudos to the team! Keep it ... Read Full Review

By : 'Samantha'
Branch : Fareham, 79 High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : PO6
I received a wonderful service from Gemma, Dave & Chris on my recent contact with them regarding a viewing on a property. Nothing was too much hassle. I will definitely be recommending them. Thank you once again & wishing you all a very Happy New ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
IN-HOUSE COMPLAINTS PROCEDURE We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman. What will happen next? ? We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure. ? We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter. ? If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff. ? We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter. If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review: The Property Ombudsman Ltd Milford House 43-45 Milford Street Salisbury Wiltshire SP1 2BP 01722 333 306 www.tpos.co.uk Please note the following: You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 11/30/2, 12:00:00 AM by allAgents