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Properties for sale
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Oct 23,2016
Minithumbdown
By:
Oct 23,2016
2 people found
this helpful
I bought a property from this estate agents. They bullied me into using their mortgage advisor, and told me I couldn't even view the property unless I used them. After it completed they had students signed up for the following academic year, and forgot to tell me they are going to try and charge me a £2000 finders fee. Needless to say I felt their tactics are very bullish, illegal, and they are just out to make as much money as possible. It's a shame as Iv used very reputable agents in the...
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Comment on agent fees
Bad
Was this helpful? Yes
Jun 23,2016
Minithumbdown
By:
Jun 23,2016
0 people found
this helpful
Bernards were instructed by a property owner in this block to sell their property. During the course of this they were told that the share of freehold was imminent.And they published this on Rightmove in the property description. They sold the property. Using this information about the freehold they have put in an offer for the freehold to the current freeholder....
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Comment on agent fees
N/A
Was this helpful? Yes
Oct 07,2015
Minithumbdown
By:
Oct 07,2015
0 people found
this helpful
Without going into too much detail, I have never dealt with a company as bad as this, problem after problem. the apartment itself was lovely however the people we dealt with (most of them) where horrendous. they held our deposit and charged us over £160 to clean some dust of skirting boards? we where left with no water for over 3 days!! and bernards did nothing. If i where you do not use this company you will be very very disappointed and it is more stress than its worth....
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What agent could do to change your mind?
The fee for the apartment itself was fair, loved the place. However we paid deposit of ‚£675 and they withheld over ‚£160 for minor issues such as dust, even though we left house early due to the issues with them so this is why it became dusty!!!
Comment on agent fees
The fee for the apartment itself was fair, loved the place. However we paid deposit of ‚£675 and they withheld over ‚£160 for minor issues such as dust, even though we left house early due to the issues with them so this is why it became dusty!!!
Was this helpful? Yes
Oct 06,2015
Minithumbdown
By:
Oct 06,2015
0 people found
this helpful
Well... Where to start?! Perfect flat in a perfect location, absolute nightmare estate agent made us want to leave From start to finish Bernard's were a nightmare.. From the first day we pick up our keys and the estate agent was late, to the last day of our tenancy and the estate agent just never turned up! I could write 1,000 essay on everything Bernard's didn't do but quite frankly I want to move on and be happy to never hear the word Bernard's again :/ what I will do is bullet point...
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What agent could do to change your mind?
Completely inflated cleaning bill from a verbal quote
Comment on agent fees
Completely inflated cleaning bill from a verbal quote
Was this helpful? Yes
Aug 13,2015
Minithumbup
By:
Aug 13,2015
0 people found
this helpful
The service I received from Bernards was excellent. Jim dealt with the sale of my property. He went out of his way to help, he was courteous throughout as were every member of the North End team I spoke with. I can honestly say that if Jim hadn't have been dealing with the sale it would have taken months. I genuinely can't speak highly enough of the service I received. Reasonable price, delivered above what was promised and did the job effectively and efficiently. I would absolutely recomm...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Dec 11,2013
Minithumbdown
By:
Dec 11,2013
1 people found
this helpful
We found a property to let from Bernards which was advertised as available now. We agreed to take the property, paid our deposit and were suppose to collect our keys Thursday 28th November. on the Wednesday evening we had a phone call to say the move was off. As you can imagine we had arranged removal vehicles, mail re-direction, our whole house was in boxes and there was a tenant moving into our property we currently rent. Their excuse was something to do with the solicitor of the house own...
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What agent could do to change your mind?
They could have returned our calls. They could have replied to emails. They could have been honest instead of stringing us along and after all we had been through and they could have given us our deposit back when they said they were going to.
Was this helpful? Yes



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129 London Road, North End, Portsmouth P02 9AA
(2)
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8 Clarendon Road, Portsmouth PO5 2EE
(3)
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47 London Road, Portsmouth P07 7EX
(1)

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