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    Wendy Powell
Independent property professionals since 1968.
 
www.beresfords.co.uk Properties for sale
Properties for rent
Dec 13,2017
Minithumbup
Dominique Tuffey
Tessa Stanford
By: 'Landlord'
Dec 13,2017
0 people found
this helpful
My dealings with the Lettings team at Beresfords have been excellent. Reports are detailed, payments made on time. I have nothing but praise for the team who respond promptly - nothing is too much trouble for them. Would definitely recommend them to any prospective Landlord....
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Comment on agent fees
Good/reasonable
Was this helpful? Yes
Dec 12,2017
Minithumbup
Matthew Steane
By: 'Sarah'
Dec 12,2017
0 people found
this helpful
Great support with the purchase of my property in Writtle. Regular updates throughout the process, everything was very clear and Matt was very accommodating/helpful for all of my queries....
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Was this helpful? Yes
Dec 09,2017
Minithumbup
Ryan Spong
By: 'Andy'
Dec 09,2017
0 people found
this helpful
Ryan a very friendly, helpful and knowledgeable guy nothing was too much trouble, he achieved everything he was asked to do and always telephoned me back when i left a message. Be made everything run smooth. In my opinion a valuable employee to the company...
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Was this helpful? Yes
By: Bernadette Barcham Director Beresfords Lettings Di
Dec 12, 2017
View all comments (1)
Dear Andy Thank you for taking the time to post your review on the service you have received from our Braintree lettings office. I am sure that Ryan will be very please with your 5 star rating. ...
Dec 08,2017
Minithumbup
Jo Roberts
By: 'Sarah Bolton & Matt Turner'
Dec 08,2017
0 people found
this helpful
I can't thank Joanna enough for the help and service she has provided us. We have struggled for a while to find a property to suit our needs as we have a little dog. She was brilliant and contacted us in the first instance with a property that was ideal for us. 2 weeks later it is our moving in day. Very quick responses and very quick turnaround. Everything was so calm but done efficiently. Can't thank her enough. Highly recommended...
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Comment on agent fees
Normal
Was this helpful? Yes
By: Bernadette Barcham Director Beresfords Lettings Di
Dec 12, 2017
View all comments (1)
Dear Sarah and Matt Thank you for posting your review on your very positive experience you have had in dealing with Jo at our Braintree lettings Division. Jo is a very valued member of our team. I am sure she will be very happy with your comments. ...
Dec 07,2017
Minithumbup
Jo Roberts
By: 'C.Shelverton'
Dec 07,2017
0 people found
this helpful
Jo has a very pleasant personality and very upbeat at all times. She is sharp and very knowledgeable about the local housing market in Braintree and I can rely on her advice. I have three rented properties in Braintree and I am thankful for the help she has given in the past and I can always sense when a person has a great work ethic. She is a great asset for Beresfords....
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Comment on agent fees
They seem average
Was this helpful? Yes
By: Bernadette Barcham Director Beresfords Lettings Di
Dec 12, 2017
View all comments (1)
Thank you for posting your review. Jo will be very happy with your kind words. She is a very valued member of our team and I am pleased to hear that you are happy with the service that we provide for your portfolio and hopefully that will continue for many years to come. ...
Dec 06,2017
Minithumbup
Ryan Spong
Jo Roberts
By: 'Mr King'
Dec 06,2017
0 people found
this helpful
I have let my property through Beresfords in Braintree for some years now & have been very happy with their professional manner & excellent communication. Two years ago I relocated from Essex to Herefordshire & wish to say that living so far away I have the peace of mind knowing that my property is in good hands. A big thank you to all the letting team, keep up the good work....
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Comment on agent fees
Agents fees are good
Was this helpful? Yes
Dec 04,2017
Minithumbup
By: 'Beccy'
Dec 04,2017
0 people found
this helpful
We found the team extremely helpful and informative. The property was put on the market whilst we were away on holiday; since our property wasn't within a mile of the station, we weren't expecting it to be sold whilst we were away. However, the office had people booked in before it went on Rightmove and we had multiple viewings and two offers while we were on holiday. The Beresfords team gave us great advice and we had the offer agreed by the time we got back, this greatly helped us in...
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Comment on agent fees
Good.
Was this helpful? Yes
Dec 02,2017
Minithumbup
Michael Crocombe
By: 'Denise & Mick Cole'
Dec 02,2017
0 people found
this helpful
Michael was very pleasant, friendly and very helpful. A pleasure to deal with as my parents are elderly and have not rented before....
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Was this helpful? Yes
Dec 02,2017
Minithumbup
Katy Batlow
Sarah
By: 'Sam Re'
Dec 02,2017
0 people found
this helpful
Great communication,Fantastic service from transition of difficult Tennant moving out to new Tennant moving in. They handled mostly everything with little involvement from myself. It was a headache i did not need at the time so Beresfords took care of it with regular updates....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 01,2017
Minithumbup
Katy Barlow
Ryan Spong
By: 'Stacey'
Dec 01,2017
0 people found
this helpful
Katy has completed my last few home visits. She is always well mannered, polite and helpful. Ryan has helped me over that past 7 years of living in my property. He always does his best to help with what is needed and is polite and friendly...
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Comment on agent fees
Agents fees are ridiculous in my opinion. Not only that but the price has now gone up.. It doesn't make a lot of sense.. Paperwork is emailed to us.. Landlords pay fees and we pay rent which is costing enough...
Was this helpful? Yes
Nov 27,2017
Minithumbup
Joe Trigg
By: 'Naomi'
Nov 27,2017
0 people found
this helpful
The whole process has been extremely simple and went through smoothly. A response to an email or question was always answered within a few hours and we were impressed by how quickly the referencing was completed and by how little we actually had to do on our end for the arrangement....
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Comment on agent fees
The fees did seem a bit much, especially when you factor in the deposit, first months rent and inventory fee it led to a very expensive start. However you would expect it at other agencies and the service here was excellent, so took some of the pain out of the cost.
Was this helpful? Yes
Nov 27,2017
Minithumbup
Judith Roberts
By: 'Delia'
Nov 27,2017
0 people found
this helpful
Judith has been extremely professional and helpful from the outset when the offer was made and through to exchange today. Her people skills are excellent and she has worked closely with the vendor and myself as purchaser. It has not been an easy transaction involving a delayed completion but she has managed it well. I was less impressed with the sales progression which did not flag up until much later in the day a complication affecting exchange....
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Comment on agent fees
Not applicable as purchaser.
Was this helpful? Yes
Nov 27,2017
Minithumbup
Judith Roberts
By: 'Delia'
Nov 27,2017
0 people found
this helpful
Judith has been extremely professional and helpful from the outset when the offer was made and through to exchange today. Her people skills are excellent and she has worked closely with the vendor and myself as purchaser. It has not been an easy transaction involving a delayed completion but she has managed it well. I was less impressed with the sales progression which did not flag up until much later in the day a complication affecting exchange....
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Comment on agent fees
Not applicable as purchaser.
Was this helpful? Yes
Nov 25,2017
Minithumbup
Joe Trigg
By: 'Sharon Ritchie'
Nov 25,2017
0 people found
this helpful
Great service from start to finish. Joe was extremely helpful and the team throughout the whole process of letting my property. Compared with the two previous estate agents I have used Beresfords is by far the best. Nothing was too much trouble and they dealt with everything. Excellent....
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Comment on agent fees
Agents fees are fairly priced.
Was this helpful? Yes
Nov 25,2017
Minithumbup
Katy Barlow
By: 'Mike'
Nov 25,2017
0 people found
this helpful
An excellent service from Katy , that keeps me in touch with my property , its condition and the care taken by the tenant. Couldn't manage with out it ...much appreciated . Mike....
read full review
Comment on agent fees
about right , value the advice given
Was this helpful? Yes
By: Bernadette Barcham, Director, Beresfords Lettings
Dec 08, 2017
View all comments (1)
Dear Mike I just wanted to thank you for posting your review in relation to the service you have received from Katy our inventory clerk and property inspector at Braintree. It is really important to us that our Landlords are kept fully aware of how their tenants are looking after the property after each property visit. ...
Nov 23,2017
Minithumbup
Ryan Spong
By: 'Dawngary'
Nov 23,2017
0 people found
this helpful
Very helpful and friendly,we would certainly recommend as Beresfords are one of the best letting/estate agents in Braintree....
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Comment on agent fees
Excellent
Was this helpful? Yes
By: Bernadette Barcham, Director Beresfords Lettings D
Dec 08, 2017
View all comments (1)
I would like to take the opportunity to thank you for posting your review on the services you have received from our Braintree Lettings office. Ryan and his team will be very pleased with your 5 star rating. ...
Nov 22,2017
Minithumbdown
Jo Roberts
By: 'Happy tenant.'
Nov 22,2017
0 people found
this helpful
Very detailed run down of property and was happy to answer our questions openly. She was very polite and professional also....
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Comment on agent fees
TheyÒ€ℒre acceptable.
Was this helpful? Yes
By: Bernadette Barcham Marla
Nov 24, 2017
View all comments (1)
Thank you for posting your review I am glad to hear that you were satisfied with the services provided. I am sure that Jo will be happy with your comments. ...
Nov 21,2017
Minithumbup
Katy Barlow
By: 'Hannah H'
Nov 21,2017
0 people found
this helpful
We consistently found Beresfords helpful and efficient and the staff friendly and quick to deal with any queries. We would recommend them....
read full review
Was this helpful? Yes
By: Bernadette Barcham, Director Beresfords Lettings D
Nov 21, 2017
View all comments (1)
Thank you for taking the time to post a review and for your 5 star rating and recommendation. I am sure that Katy will be very happy. ...
Nov 21,2017
Minithumbup
Katy Barlow
By: 'Dean Kemp'
Nov 21,2017
0 people found
this helpful
Katy is very professional and handles check out of tenants very efficiently ensuring tenants are aware of any damages and monies are returned to landlords ASAP....
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Comment on agent fees
Good at present
Was this helpful? Yes
Nov 21,2017
Minithumbup
Ryan Spong
Jo Roberts
By: 'Lewis'
Nov 21,2017
0 people found
this helpful
Both staff members I dealt with directly were very professional and helpful. I also had a query regarding an unexpected issue which was dealt with exceptionally well....
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Comment on agent fees
Fees seemed high for the actually services provided but the level of professionalism made up for it.
Was this helpful? Yes
Nov 21,2017
Minithumbup
Ryan Spong
Jo Roberts
By: 'Philip ..'
Nov 21,2017
0 people found
this helpful
As I can only add 2 members of staff I would also like to praise Katy Barlow and Lesley Clark for their great help along side my 2 nominees.. The help which I receive from The Braintree office is nothing but exceptional.. Nothing at all is too much trouble .. I would recommend this office to absolutely anybody looking for help especially in lettings .. Please keep up the great work ......
read full review
Comment on agent fees
Reasonable .. You pay for what you get !!!!
Was this helpful? Yes
Nov 21,2017
Minithumbup
Jayne Clifton
By: 'Harry'
Nov 21,2017
1 people found
this helpful
Jayne was very helpful and made the process as smooth as it could be. Would recommend, especially for first time buyers....
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Was this helpful? Yes
Nov 20,2017
Minithumbup
Emma Holland
By: 's griffin'
Nov 20,2017
1 people found
this helpful
emma holland went out of her way twice to help me with a problem regarding my property and unpaid bills. this enabled me to clear all my outstanding problems and bills at once. once again i would like to thank her for her quick response to my requirements....
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Was this helpful? Yes
By: Christopher Dutton
Nov 22, 2017
View all comments (1)
Thank you for taking the time to complete a review on our Company following your recent experience of dealing with Beresfords. It is great to hear that have our staff have responded promptly and efficiently when an issue arose, and I know they will be grateful for your 5 star rating. Christopher Dutton Area Manager Residential Lettings ...
Nov 17,2017
Minithumbup
Daniel Turner
By: 'PCC'
Nov 17,2017
0 people found
this helpful
I've recently used the Lettings Team at Upminster to manage my properties. I've been extremely impressed by the manager Daniel and his colleagues Emma, Lauren and Sharon who have been outstanding in the professional service they have provided. Nothing is to much trouble for them and they are prepared to listen and act quickly and effectively on my instructions....
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Was this helpful? Yes
By: Christopher Dutton
Nov 22, 2017
View all comments (1)
Thank you for taking the time to complete a review on our Company following your recent experience of dealing with Beresfords. It is great to hear that have our staff have responded promptly and efficiently, and I know they will be grateful for your 5 star rating. Christopher Dutton Area Manager Residential Lettings ...
Nov 13,2017
Minithumbup
Ben Roscoe
Sheree Birch
By: 'Ross Brown'
Nov 13,2017
0 people found
this helpful
I have recently completed on my property in the area after around six weeks. Having dealt with other agents in Hornchurch / Gidea Park / Romford I can say that Beresfords Hornchurch were the best from the initial viewing with Sheree, through to the negotiations with Ben, right through to keeping me informed of the completion. Big thanks to Callum for spending 40+ minutes with my father and I for the second viewing. It really sold the property to us....
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Was this helpful? Yes
Nov 09,2017
Minithumbup
Jo Roberts
By: 'Braintree Landlord'
Nov 09,2017
0 people found
this helpful
Jo just “looks after my property for me”, and is quick to answer and follow my instructions. Brilliant. Best agent I've ever had. As a bonus my most recent tenants paid rent on time and the house was left in almost a 'better condition' than when they went in 2 years ago. I hope to have he same success with these new tenants. Ryan knows this I would like my yearly income (tax year) presented as one report....
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Comment on agent fees
IÒ€ℒm happy with the continued management fees. It is always disappointing to have such heavy initial feeÒ€ℒs when new tenants. Airport lettings do not have an initial finders fee.
Was this helpful? Yes
Nov 09,2017
Minithumbup
Jo Roberts
Ryan Spong
By: 'Peter'
Nov 09,2017
0 people found
this helpful
A first class service from Joanna Roberts who has been most professional, efficient and has well exceeded expectations to ensure a smooth tenancy renewal....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 06,2017
Minithumbup
By: 'Adilys'
Nov 06,2017
0 people found
this helpful
Debby and Aimee provided me with the best quality customer service I could expect, prompt reply, very accommodating and kept me well informed about procedures and requirements. I feel comfortable to keep using Beresfords as agency when I need the service...
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Chrsitopher Dutton
Nov 22, 2017
View all comments (1)
Many thanks for leaving your feedback and I was pleased to read that you were happy with the level of service provided to you by our lettings team at Billericay. Christopher Dutton Area Manager Residential Manager ...
Oct 30,2017
Minithumbup
Debby Barnes
Aimee Burst
By: 'Carys'
Oct 30,2017
0 people found
this helpful
All I can say is a huge thanks for all your help in making my move down from North Wales to Billericay as stress free as possible for me. Moving down on my own to start a new job in London and it all having to happen in 6 weeks has been a hectic time but having yourselves there to have helped me through finding myself somewhere to live and making that process as smooth as possible has been one less thing to worry about. All I can say is a huge thanks for all the help....
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Comment on agent fees
I was more than happy with the fees
Was this helpful? Yes
By: Christoper Dutton
Nov 22, 2017
View all comments (1)
I just wanted to thank you for taking the time to complete a review following your recent dealings with Beresfords. I was pleased to read that you were very happy with the level of service provided by our staff, and I know they will be grateful for your 5 star rating. Christopher Dutton Area Manager Residential Lettings ...
Oct 25,2017
Minithumbup
By: 'Lynette Houghton'
Oct 25,2017
0 people found
this helpful
Wendy Berkhauer has been appsolutly amazing with regard to all aspects of my tenants moving out and new tenants moving in , she been so efficient , can't thank her enough the best person I have ever dealt with in beresfords over the past four years ....
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Was this helpful? Yes
By: Chris Dutton
Nov 09, 2017
View all comments (1)
Lynette I Just wanted to thank you for taking the time to leave your recent review on our company and I'm pleased that you found Wendy friendly and so efficient. I know she will be delighted with your 5 star rating. Christopher Dutton Area Manager Residential Lettings ...

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Last updated at 3:45 PM 24/07/2017 by allAgents

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Last updated at 3:45 PM 24/07/2017 by allAgents

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