• claim your profile
    Joanna Roberts
  • claim your profile
    Steven Bond
  • claim your profile
    Bernadette Barcham
  • claim your profile
    Alex Beresford
  • claim your profile
    Unknown
  • claim your profile
    Craig Ganderton
Independent property professionals since 1968.
 
Website not available

Properties for sale
Properties for rent
Nov 30,2016
Minithumbdown
By:
Nov 30,2016
1 people found
this helpful
I feel that I must warn anyone and everyone to steer clear of the rental team at Upminster Beresfords. We have used them as a management company and have had nothing but aggravation from them. At present we are waiting to receive the rent from our tenants and it appears that the party line from the TEAM!!! is Sorry there is not anything we can do! I'm sorry but I would like to know what they can do? So far my husband has had to drive miles to check that the house is still standing and that the t...
read full review
Comment on agent fees
Why are we paying for their non existence services???
Was this helpful? Yes
Jul 18,2016
Minithumbdown
By:
Jul 18,2016
2 people found
this helpful
Everything went well until the day of exchange. That day was horrendous. I fully accept that this was the fault of my solicitor, but Beresfords added considerably to this by phoning repeatedly telling me to vacate the premises; that the vendor wanted access, which was untrue; that we were in breach of contract. Essentially the smiling face of Beresfords was replaced by a greedy snarl. By the way be very clear about exactly what you are agreeing to pay....
read full review
What agent could do to change your mind?
Fees are reasonable, but you are agreeing to pay their costs should you withdraw from the sale.
Comment on agent fees
Fees are reasonable, but you are agreeing to pay their costs should you withdraw from the sale.
Was this helpful? Yes
May 01,2016
Minithumbdown
By:
May 01,2016
5 people found
this helpful
I put an offer on a house I wanted desperately as it was next to my sister. Beresfords made me jump through a lot of hoops, which I did, and all I asked was that they keep me up to date with what was happening. They didn't do this In fact they ignored all of my calls and emails, were impolite and insulting, put the property on the market without telling me then sold without telling me. Never even had the courtesy to reply to an email. I dealt with Alex Beresford who was awful, rude and dismissiv...
read full review
What agent could do to change your mind?
Fees are high considerably what awful service they offer.
Comment on agent fees
Fees are high considerably what awful service they offer.
Was this helpful? Yes
By: Alex Beresford
Jun 03, 2016
View all comments (1)
Thank you for your review and your comments. Your statements of being made to jump through hoops would refer to your financial substantiation/verification on the purchase of the property and also confirmation of your position to be able to proceed (either sold subject to contract or nothing to sell), as I am sure you understand and would expect the same for a potential buyer on your property, we verify all buyers finances/positions when discussing offers with an owner as to give the most informe....
Jun 16,2015
Minithumbup
By:
Jun 16,2015
1 people found
this helpful
After a very troubled sale and a couple of false starts, not the fault of Beresfords, this office and the entire team in it were excellent and are an example to the estate agents field!!...
read full review
Was this helpful? Yes
Apr 16,2014
Minithumbdown
By:
Apr 16,2014
5 people found
this helpful
i put in an offer on a house that was acceptedthat they was selling and i put my house on the market with them,only 3days after they called and said they let first time buyers look at the house we put an offer on and they made an higher bid ,now the sale as gone through land register say it the same price as we offered...
read full review
What agent could do to change your mind?
not liar
Was this helpful? Yes
Aug 24,2013
Minithumbdown
By:
Aug 24,2013
6 people found
this helpful
Absolutely terrible - 3 weeks have been paying for house and still uninhabitable, it is the manager of the branch that let property to my partner. Absolutely disgusted in their attitude. They have money and no longer give a f**k!!! I would advise anyone to stay clear of this bunch of useless people as if the manager can\'t sort anything out how can you trust other staff???...
read full review
What agent could do to change your mind?
Nothing!
Was this helpful? Yes
Jun 13,2013
Minithumbdown
By:
Jun 13,2013
6 people found
this helpful
This firm are awful full of promises never do anything to help even when paying them with full control of letting ended up tenants doing a runner oweing £1400 in unpaid rent ..any problems we had to phone them still nothing done when house was trashed ..still no return of bond after three months of waiting ...was warned about this firm before they took it on so my own fault ..been a nightmare...
read full review
Was this helpful? Yes
Apr 15,2013
Minithumbdown
By:
Apr 15,2013
7 people found
this helpful
Landlord has been slow to sort out overflowing gutters and deal with the aftermath of a bathroom leak that flooded the house. Agent and landlord concealed subsidence which also compromised the damp course. This resulted in extreme damp conditions and black mould. It took 8 months to get a dehumidifier by then lots of damage to our own personal property. Landlord thought that nerely opening the windows during the 2 wettest years on record would sort out the damp. When we asked advice concerning o...
read full review
What agent could do to change your mind?
First of all, to act fairly and not misconstrue information.
Was this helpful? Yes
Apr 09,2013
Minithumbdown
By:
Apr 09,2013
5 people found
this helpful
Bad service received from Colchester branch. Tenancy agreement is poor and not clear on what you need to do to end the agreement. Took £90 for an inventory fee? Ridiculous, did not pay deposit back by the date they said they would meaning iv lost the property I wanted. They have been rude and unhelpful especially sue who has no clue what she is doing. Never use again! Terrible!...
read full review
What agent could do to change your mind?
Deal with issues and know what they are doing. Treat tenants with respect!
Was this helpful? Yes
Jan 26,2013
Minithumbup
By:
Jan 26,2013
0 people found
this helpful
Joanna was very helpful in finding me a great tenant for the second time in a row. She kept me updated throughout the process and returned calls/emails very quickly. The whole process was very smooth and I would highly recommend Joanna and her team to family and friends. Thank you!...
read full review
Was this helpful? Yes
Feb 08,2010
Minithumbdown
By:
Feb 08,2010
6 people found
this helpful
They have been very rude to us since we handed in our notice, and haven\'t told us about all viewings. Also don\'t have a 24hour contact number so we had to spend a whole weekend freezing because our heating had broken and there was no way to contact them till Monday... and it still wasn\'t fixed till Tuesday....
read full review
Was this helpful? Yes
Oct 25,2009
Minithumbdown
By:
Oct 25,2009
8 people found
this helpful
Never rented through a company that can generate as many fees as these guys, they never seem to do anything to earn it. Tenants are second class citizens in their eyes .... steer well clear if you are a tenant....
read full review
Was this helpful? Yes
Nov 14,2008
Minithumbup
By:
Nov 14,2008
1 people found
this helpful
I sold a property through Beresfords even in these tough times and received an extremely professional service. My main gripe with estate agents is not receiving feedback but Beresfords kept me up to date with even the most minor details - Brillaint...
read full review
Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 2 0 5 2 1 0 0 0 2

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Beresfords Group

Individual Branch Awards

Firm rankings




27-31 High Street, Great Dunmow CM6 1AB
(0)
Billericay
129 High Street, Billericay CM12 9AH
(0)
Colchester
37 Long Wyre Street, Colchester CO1 1LJ
(2)
show all branches (16)
Gidea Park
192 Main Road, Romford RM2 5HA
(0)
Head Office
10 Springfield Lyons Approach, Chelmsford CM2 5LB
(1)
London
40 St James Place, London SW1A 1NS
(0)
Office 1
7 High Street, Maldon CM9 5PB
(0)
Office 11
16 Station Road, Upminster RM14 2UB
(2)
Office 2
74a High Street, Braintree CM7 1JP
(1)
Office 3
22 St Thomas Road, Brentwood CM14 4DB
(1)
Office 4
10 Duke Street, Chelmsford CM1 1HL
(1)
Office 5
52 Collier Row Road, Romford RM5 3PA
(0)
Office 8
135 High Street, Hornchurch RM11 3YJ
(0)
Office 9
122 High Street, Ingatestone CM4 0BA
(0)
Shenfield
68 Hutton Road, Brentwood CM15 8NB
(0)
Writtle
1 St Johns Green, Chelmsford CM1 3DZ
(0)

Find the Best Agent to
Buy, Sell or Rent Property




.