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Independent property professionals since 1968.
Sep 19,2017
Minithumbup
Michael Crocombe
Danny Marsh
By: 'Josy'
Sep 19,2017
0 people found
this helpful
Both staff members were professional at all times during the period when they showed me round viewing properties . They were punctual, communicative by ring back, confirming appointments time, respectful, and their promotional & customer care were excellent. Michael especially has a generally enthusiastic demeanour & positivity in his approach....
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Comment on agent fees
Good negotiation skill , unfortunately I did not rent from Beresford but felt it would be good to share my positive experience
Was this helpful? Yes
Sep 08,2017
Minithumbup
Steven Rout
James Millar
By: 'jen'
Sep 08,2017
0 people found
this helpful
beresfords have been reliable and honest. They have contacted me when they said, not exagerated claims of sale and been generally helpful...
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Comment on agent fees
Standrad fees
Was this helpful? Yes
Sep 07,2017
Minithumbup
By: 'John and Anne'
Sep 07,2017
0 people found
this helpful
Susie and her team guided us through what turned out to be a fairly long process and were always available to give us friendly advice and help when needed. Having now exchanged contracts, we are looking forward to being in our new home....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Sep 06,2017
Minithumbup
Carl Gable
By: 'Mr & Mrs Sandhu'
Sep 06,2017
0 people found
this helpful
We have had a positive experience with Beresfords Brentwood. We found it easy to communicate with the office and our queries were always answered promptly. Carl kept us informed throughout the process with regular feedback on viewings. Very pleased with the service and outcome....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 05,2017
Minithumbup
Michael Crocombe
Adam Johnson
By: 'KB'
Sep 05,2017
0 people found
this helpful
The whole team at Brentwood has been amazingly supportive including Beckki, Paul, Danny and York. They have successfully let 2 properties out in a matter of 2 weeks....
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Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Sep 08, 2017
View all comments (1)
KB i just wanted to respond to the review you left recently on All Agents. I'm pleased that our staff have proved supportive and it's great that we have managed to let 2 properties for you in the space of a couple of weeks. I know the team at Brentwood will be very grateful for your 5 star review. ...
Aug 26,2017
Minithumbup
Daniel Turner
By: 'Satisfied customer.'
Aug 26,2017
0 people found
this helpful
I would recommend Beresfords as a letting agent, they have been managing my rental property for the last four years. Dan and his team are very professional whilst at the same time offering a friendly customer service....
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Comment on agent fees
Good
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Aug 29, 2017
View all comments (1)
I just wanted to thank you for taking the time to complete a review on our company. It was good to read that we have been working for you for a number of years and that over that time you have been pleased with the level of service extended to you by my staff. I know they will all be grateful for your 5 star rating. ...
Aug 25,2017
Minithumbup
By: 'jim'
Aug 25,2017
0 people found
this helpful
Chris was extremely helpful with great ideas and negotiating skills, he kept on the case until an acceptable outcome was found....
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Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Aug 29, 2017
View all comments (1)
Many thanks for your feedback and 5 star rating. I'm pleased that our staff met your expectations on this occasion. ...
Aug 25,2017
Minithumbup
Tessa Stanford
Dominique Tuffey
By: 'Man Garbuja'
Aug 25,2017
0 people found
this helpful
To be honest I have nothing to say. Fantastic service! I have been with Beresford since 2013. I always feel very comfort and helpful....
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Aug 29, 2017
View all comments (1)
Many thanks for your recent feedback on All Agents and your 5 star rating of the service we provide. It's great that we have been acting for you since 2013 and I'm pleased that you have found our staff helpful throughout this period. ...
Aug 24,2017
Minithumbup
Joe Trigg
By: 'John D'
Aug 24,2017
0 people found
this helpful
Very professional. Very punctual for appointments and attending to all aspects of the renting process. Showed a great willingness to help and make the process as straightforward as possible....
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Comment on agent fees
I believe they are in line with other agents.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Aug 29, 2017
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Thank you for taking the time to complete a recent review on our company. I was pleased to read that you have been happy with the level of service extended to you by our staff at Witham especially Jo Trigg and I know he will be grateful for your 5 star rating. ...
Aug 23,2017
Minithumbup
Chris Dutton
Andrew Spence
By: 'Peter'
Aug 23,2017
0 people found
this helpful
Really excellent and refreshingly straightforward team at Beresfords in Chelmsford - that is my honest opinion. I am happy to speak with any potential Beresfords clients and share my positive experience if need be. Personally I have been extremely wary of Estate Agency after what I felt was a shocking and bitter experience at William H Brown 5 years or so ago, and it has been hard for me to rebuild trust in the Estate Agency sector as a result. The team at Beresfords has been so nice and friend...
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Comment on agent fees
Fees are on-market. Neither cheaper nor dearer than you should expect - however I've been pleasantly surprised that I have not experienced the hidden fees and shocks that sometimes come from other Estate Agents.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Aug 29, 2017
View all comments (1)
Peter I just wanted to reply personally to thank you for taking the time to complete a detailed review on our company. I was pleased to read your comments and am grateful for your 5 star review of our staff. We never claim to be the cheapest agents in town nor are the most expensive either. However we are totally transparent in terms of our charges which I'm afriad is not always the case with many of our competitors. Can I conclude by thanking you for the business which you have, and continue t ...
Aug 12,2017
Minithumbup
Susie Wood
Matthew Steane
By: 'Conrad and Jasmine'
Aug 12,2017
0 people found
this helpful
We can't thank Susie and Matt enough for their help buying our first property. Communication was top notch and they both filled us with confidence throughout the process. I wouldn't hesitate to recommend Beresford and when we look to sell in future we will certainly use Beresford Writtle!...
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Was this helpful? Yes
Aug 11,2017
Minithumbup
Ryan Spong
By: 'OneFlatBraintree'
Aug 11,2017
0 people found
this helpful
Beresfords at Braintree have been letting a flat for me for the past ten years. Always excellent knowledgeable service. Issues dealt with promptly and professionally. I would recommend Beresfords Braintree office to anyone....
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Comment on agent fees
I have always considered the fees taken by Beresfords to be very fair.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Aug 11, 2017
View all comments (1)
Many thanks for leaving your feedback. I was pleased to read that we have been acting for you for more than 10 years and that during that time you have been happy with the level of service provided by our lettings team in Braintree. It's also great that you are more than happy to recommend us to others. Can I take this opportunity to thank you personally for all the business you have, and continue to provide to us. ...
Aug 11,2017
Minithumbup
Joe Trigg
By: 'Matt'
Aug 11,2017
0 people found
this helpful
Very friendly service and also knows the needs and requirements. Always willing to help and great local knowledge. Has been a big help to us...
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Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Aug 21, 2017
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Matt I appreciate you completing a recent review on All Agents. It was great to read that you found our staff both friendly and knowledgeable. Many thanks for your 5 star rating. ...
Aug 10,2017
Minithumbup
Susie Wood
Matthew Steane
By: 'Friendly and helpful'
Aug 10,2017
0 people found
this helpful
Matt & Susie have been brilliant. They always answer calls, and are knowledgable and supportive. A very friendly, immpecable service from start to finish!...
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Comment on agent fees
Agents fees were considerably lower than other agents in our area. Good value.
Was this helpful? Yes
Aug 08,2017
Minithumbup
Daniel Turner
Kate Ollenbuttel
By: 'Evelyn & Brian'
Aug 08,2017
0 people found
this helpful
We have dealt with Beresfords for many years now. They manage two rental properties for us. We have found them to be helpful, courteous and efficient in attending to our needs. They are good at liaising with our tenants and importantly are very good at finding new tenants when needed. We would have no hesitation in recommending them....
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Comment on agent fees
Guess we would like the fees to be less but they are transparent over these.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Aug 11, 2017
View all comments (1)
Evelyn & Brian I just wanted to thank you personally for taking the time to complete your review. It's was great to read that you have been working with Beresfords for many years and seem very happy with the service provided by our lettings team. I am grateful for your 5 star rating and pleased that you would not hesitate in recommending us to others. ...
Aug 08,2017
Minithumbup
Alice Baker
Lauren Johnson
By: 'neil'
Aug 08,2017
0 people found
this helpful
Alice and Lauren have both been extremely professional and helpful in asssisting us in setting up rental of our property in Upminster. I would recommend them and Berefords as managing agents for property rental....
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Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Aug 11, 2017
View all comments (1)
Hi Neil Thanks for leaving a review following your recent dealings with our company. I was pleased to read that you have found the approach of our staff professional. I know that Alice, Lauren and our Property Managers always go out of their way to offer the best level of service possible to their clients. They will all be pleased to see your 5 star rating! ...
Aug 08,2017
Minithumbup
Adam Johnson
By: 'Anon'
Aug 08,2017
0 people found
this helpful
Professional, thorough and friendly. Always kept us informed as to the progress of our letting. Very happy customers. Definitely recommended...
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Was this helpful? Yes
By: Adam Johnson - Lettings Manager
Aug 11, 2017
View all comments (1)
Thank you for your kind comments. I'm pleased that you are happy with the service received both from myself and my staff. ...
Aug 08,2017
Minithumbup
Daniel Turner
By: 'Chris G'
Aug 08,2017
0 people found
this helpful
I have always found Dan and his team to be extremely helpful and professional in their dealings with me. They have always kept me updated throughout the process of finding new tenants and with follow ups once a tenancy has commenced....
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Comment on agent fees
Reasonable fees in line with other local agents.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Aug 11, 2017
View all comments (1)
Thanks for taking the time to leave your feedback. I'm pleased that you have been happy with the service provided by Dan Turner and his lettings team and it's great that you gave them a 5 star rating! ...
Aug 08,2017
Minithumbup
Vicki Elms
Daniel Turner
By: 'Great Experience with Beresfords Upminster'
Aug 08,2017
0 people found
this helpful
All staff are very professional, helpful and friendly. When sending them queries, I can always get their answer in a very short period of time....
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Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Aug 11, 2017
View all comments (1)
I just wanted to thank you personally for taking the time to leave your review. I was pleased to read that you have found our staff professional, helpful and friendly. I know they will be very grateful for your 5 star rating. ...
Aug 06,2017
Minithumbup
Lauren Mobsby
Aimee Burst
By: 'Steve Filby'
Aug 06,2017
0 people found
this helpful
Excellent professional personal service. Very efficient marketing of the property which led to a rapid placing of a suitable tenant. Proficient at keeping us up to date with current information....
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Comment on agent fees
Agent fees were very reasonable.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Aug 07, 2017
View all comments (1)
Mr Filby I just wanted to thank you for taking the time to complete your recent review on All Agents. I was pleased to read that you found the service extended to you by my staff at Billericay both personable and professional. It's also good that we found a suitbale tenant for your property quickly. I know my team will appreciate your comments and 5 star rating. ...
Aug 05,2017
Minithumbup
Susie Wood
Matthew Steane
By: 'Mr & mrs watts'
Aug 05,2017
0 people found
this helpful
We used Beresfords ro sell our house because of the great reputation they have in the village I met with susie a few times to discuss options before we put out house on thr market and she had been absolutely fantastic Susie was so knowledgeable , friendly & approachable -she put us in touch with all the right people -was honest & took all the worry away from us!! Matt was also really helpful when susie wasn't around and I would highly recommend this agency and people to buy and sell in ...
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Comment on agent fees
Vwry fair price and earned every penny
Was this helpful? Yes
Aug 03,2017
Minithumbup
Sarah Knight
By: 'Fizz'
Aug 03,2017
0 people found
this helpful
We have two rental properties that Sarah has found tenants for. They have proved to be reliable and rent comes in on time....
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Comment on agent fees
Ok
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Aug 07, 2017
View all comments (1)
I just wanted to thank you for leaving a recent review. It was good to read that our tenants are relaible and pay their rent on time. Of course no letting agent can guarantee the behaviour of any tenants once they move in. However our detailed referencing and credit checks tend to highlight any potential issues straight away which means that if neccessary we can then source alternative tenants. ...
Aug 03,2017
Minithumbup
Joe Trigg
By: 'Jenny Bristow'
Aug 03,2017
0 people found
this helpful
Provides Excellent customer service. Always willing to help. Prompt responses always recieved when emailed. Polite and professional in all aspects....
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Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Aug 21, 2017
View all comments (1)
Jenny Thanks for completing a recent review on All Agents. I'm pleased that you were happy with the service provided and it's great that you gave our staff a 5 star rating. ...
Aug 02,2017
Minithumbup
Susie Wood
Matthew Steane
By: 'Pete & Viv Emmens'
Aug 02,2017
1 people found
this helpful
We really cannot speak highly enough about the service provided by Susie and her team at the Writtle office. From the valuation visit, followed by managed viewings, and through to exchange of contracts Susie has always been available to advise and chase other agents and solicitors involved in the chain. We were also impressed by the internal communication within the Writtle office which ensured that all staff members were aware of which stage we were at in the sale process....
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Comment on agent fees
Fair for the amount of support and effort made to achieve a satisfactory result.
Was this helpful? Yes
Aug 01,2017
Minithumbup
Dominique Tuffey
Tessa Stanford
By: 'Marc and Danielle'
Aug 01,2017
0 people found
this helpful
excellent communication via email, phone and face to face. fantastic knowledge of the property and strive to help with any problems or questions....
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Comment on agent fees
reasonable
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Aug 07, 2017
View all comments (1)
Marc & Danielle Many thanks for completing your recent review. I was pleased to read that you were happy with the service provided by our lettings team in Colchester and that you felt that our charges were reasonable. I know the lettings team will appreciate your kind words and 5 star review. ...
Jul 27,2017
Minithumbup
Stuart Walker
Domani O'Mahoney
By: 'NM'
Jul 27,2017
0 people found
this helpful
I have both rented and recently sold my property with Beresfords. Stuart had really accurate market knowledge and as such I chose to market my flat with him; it sold relatively quickly in a turbulent market and both Stuart and Domani have been really quick to respond to my queries which has not always been my experience when dealing with agencies. Buying and selling can be a really stressful experience but the process was made much easier do to the efficiency of the staff at Beresfords who dealt...
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Was this helpful? Yes
Jul 26,2017
Minithumbup
Ben Roscoe
By: 'Sonia'
Jul 26,2017
0 people found
this helpful
Ben was honest with us and straight talking from the start. He could be relied upon to always have up to date information and when things went a little wrong due to our buyer he did the best possible to seek a resolution....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 25,2017
Minithumbup
Debby Barnes
Aimee Burst
By: 'SHSG'
Jul 25,2017
0 people found
this helpful
Professional service provided by both, and I would recommend to a friend to use the office. I look forward to moving in to the property in the coming weeks....
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Comment on agent fees
Fee's were high compared to other agents
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 27, 2017
View all comments (1)
Thank you for your review and it was good to read that you found the approach of my staff professional. It's also great that you would be happy to recommend us to others. Just wanted to comment on our charges if I may. We never claim to be the cheapest agents in the area but are certainly not the most expensive either. However in our industry you really do only get what you pay for in terms of service/ fees and we believe that our charges do represent genuine value for money. Once you move in I ...
Jul 24,2017
Minithumbup
Daniel Ives
Domani O'Mahoney
By: 'mark'
Jul 24,2017
0 people found
this helpful
Daniel and the team provided a professional, efficient and friendly service. I would use Beresfords again for future property dealings. Naturally selling property a stressful procedure, but minimalized with the help of Daniel and the team...
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Comment on agent fees
fair pricing, in line with other agents fees, and fair for the service provided
Was this helpful? Yes
Jul 23,2017
Minithumbup
Joe Trigg
By: 'Veronica'
Jul 23,2017
0 people found
this helpful
Mt Joe Trigg has proved to be an asset to me personally, in that he has removed so much of the worry and hard work in letting my various properties. He is competent, professional, and never fails to keep me up to date with whatever is currently happening with my properties. I feel my assets are in capable hands....
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Comment on agent fees
Rather expensive, but then you get what you pay for.
Was this helpful? Yes
By: Steven Bond Managing Director Residential Lettings
Jul 24, 2017
View all comments (1)
Veronica I just wanted to thank you for your recent review and 5 star rating of our lettings department in Witham. I'm pleased that you were happy with the level of service provided especially by Jo Trigg. ...

NAEA ARLA SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
53 4 32 6 27 1 8 0 0 3

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Please see a list of jobs available

Agent Fees

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Last updated at 3:45 PM 24/07/2017 by allAgents

Complaints Procedure

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Last updated at 3:45 PM 24/07/2017 by allAgents

Awards won by Beresfords

Individual Branch Awards


Billericay
129 High Street, Billericay CM12 9AH
(12)
Braintree
74a High Street, Braintree CM7 1JP
(19)
Brentwood
22 St Thomas Road, Brentwood CM14 4DB
(14)
show all branches (16)
Chelmsford
10 Duke Street, Chelmsford CM1 1HL
(18)
Colchester
37 Long Wyre Street, Colchester CO1 1LJ
(8)
Country & Village
10 Springfield Lyons Approach, Chelmsford CM2 5LB
(0)
Gidea Park
192 Main Road, Romford RM2 5HA
(0)
Great Dunmow
27-31 High Street, Great Dunmow CM6 1AB
(3)
Hornchurch
135 High Street, Hornchurch RM11 3YJ
(5)
Ingatestone
122 High Street, Ingatestone CM4 0BA
(2)
Maldon
7 High Street, Maldon CM9 5PB
(3)
Property Management
10 Springfield Lyons Approach, Chelmsford CM2 5LB
(2)
Shenfield
68 Hutton Road, Brentwood CM15 8NB
(0)
Upminster
16 Station Road, Upminster RM14 2UB
(17)
Witham
29 Newland Street, Witham CM8 2AF
(13)
Writtle
1 St Johns Green, Chelmsford CM1 3DZ
(12)


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