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    debi parry
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    Mark Ward
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    James Bolster
With a diverse range of flats and houses for rent, Beresford Ward is a truly independent and family run lettings agent based in Plymouth. Whether you are a landlord looking to rent out your property in Plymouth or you are looking to rent from our portfolio of properties in the area, we can help you. Our houses and flats are owned and managed by experienced and enthusiastic property professionals, we have the local expertise and experience to deal with all aspects of the rental market. Looking af Read full description...

77 North Hill
Plymouth
Devon
PL4 8HB
01752 668877

 


Properties for sale
Properties for rent
Sep 11,2015
Minithumbup
By:
Sep 11,2015
Featured Review
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For a period of 3 years I was a tenant in a property managed by Beresford Ward. Throughout the entire duration of my tenancy the agency never failed to be considerate and proactive with any structural or practical issues that naturally arose. Issues were also rectified in a sound, long term manner. Notification was always provided in plenty of time before any entry was required and privacy was well respected with trust in the tenant. As a clean, conscientious tenant, I was particularly pleased ...
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Comment on agent fees
The property was clean and had plenty of character. A very fair fee.
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May 04,2015
Minithumbup
By:
May 04,2015
Featured Review
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Beresford ward was always most helpful and helped resolved many situations whilst letting the flat via them. They are all friendly whilst always professional and always make time to deal with you as best and quickly as they can. we have enjoyed knowing this company and would highly recommend them. we also had no problem receiving our deposit and they was most reasonable and had good understanding and exceptance of minor wear and tear whilst carrying out the inventory and return of deposit. w...
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Comment on agent fees
Only thing we was a little disappointed with was we had to pay for carpet cleaning as there was pets at the property which was in the contract which we understand but (this was nothing to do with Beresford Ward) this was due to the landlord who was not very cooperative We felt as we have had full central heating funded and fitted via ourselves whilst we was there and this would have cost the landlord a lot of money we felt he could have said the carpets didnt need doing seeing we had done this and we had a few damp problems which we rectified ourselves but he still wanted it cleaned despite the carpets always being poor and very worn condition and needed to be replaced in all fairness this was from day one they was like this. But again nothing to do with the agents they tried their best to try and reason with the landlord. But he wasnt happy to this suggestion and we had to pay β€š£45 but other than that no problems.
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Mar 09,2016
Minithumbup
By:
Mar 09,2016
Featured Review
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The team have dealt with our business with diligence and politeness. I felt completely at ease and trusting as they helped me move letting our property forward. I found them professional, knowledgeable and friendly. I so appreciated being kept in the loop by them promptly responding to my questions and ensuring follow up calls where made. They were transparent about fees and directed my attention to small costs that I might have over looked. I truly felt they treated me as an equal person as we...
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Comment on agent fees
Fees were fair considering the hard work they did for me.
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Dec 11,2014
Minithumbup
By:
Dec 11,2014
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Beresford Ward have fantastic to us as tenants it's a shame we had to leave as we had to move due to work transfer , I would recommend them because they were good ,polite acted promptly to our requests , I am a very demanding person was always on the phone to them if not happy or reporting something , my requests were promptly attended to service was excellent and if I happen to go back to plymouth they would be my first point of call...
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May 17,2016
Minithumbup
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May 17,2016
Featured Review
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Beresford Ward have managed a rental property in Plymouth for ten years on my behalf and have always been professional, efficient and with good communication and little fuss throughout. As an absentee landlord far removed I am very grateful to Mark and Debi over the years for a really excellent service. I've recently sold my property and so our relationship ends, but I'm very happy to recommend them to landlords and tenants alike. Thank you Beresford Ward. I wish you well. John R....
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Feb 25,2015
Minithumbup
By:
Feb 25,2015
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Great letting agents. I let from them once & then when the landlords had to unexpectedly sell they found me an even better property for my family & I when we were expecting our third child. We moved on a Monday & our baby girl was born on the Wednesday...Just in time!!!! Mark & the team were all very helpful throughout the whole process & I would recommend them over & over again!!...
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Sep 09,2013
Minithumbdown
By:
Sep 09,2013
1 people found
this helpful
Unbelievably bad. I would honestly not recommend anyone to go with Beresford Ward as a letting agent. The list of problems we had with them were endless: 1) Never phoning you back after you had called about a problem. 2) Promising deadlines about when work will be carried out (which were never met). Continuously missing these deadline and then making up a new time/date plucked out of thin air. 3) Not completing maintenance work to a high standard and leaving this half finished for months...
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What agent could do to change your mind?
They couldn\'t change my mind! The main reason we left was because they were so bad to deal with.
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Areas covered
  • PL1
  • PL11
  • PL2
  • PL12
  • PL3
  • PL4
  • PL5
  • PL6
  • PL7
  • PL8
  • PL9
  • PL10

ARLA TPOS DPS TDS SAGEagent


Review statistics

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Job vacancies

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Agent Fees

Beresford Ward believe in transparent and fair fees for our landlords and tenants. Our fees can be found on our website www.beresfordward.co.uk or contact the office for more information 01752 668877
Last updated at 4:54 PM 21/01/2016 by mark ward

Complaints Procedure

Sometimes things can go wrong. If they do, you will find that we deal with the problem efficiently and fairly. Being fully licensed ARLA members we adhere to a very strict protocol. We are also part of The Property Ombudsman which gives our consumers added piece of mind
Last updated at 4:54 PM 21/01/2016 by mark ward

Awards won by Beresford Ward

Individual Branch Awards

debi parry  - upload your photo debi parry
3 reviews

About debi parry No description set View full profile
Mark Ward - upload your photo Mark Ward
3 reviews

About Mark No description set View full profile
James Bolster - upload your photo James Bolster
2 reviews

About James No description set View full profile


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