Beresford Residential
4.6/5, 569 reviews
92% recommended
87% sales valuation accuracy
89% sales fee satisfaction
Launched in 2009 by directors Lucy Beresford and Craig Wildy, Beresford Residential has grown to become one of the most successful and highly regarded independent estate agents in London.We are a leading independent Estate Agents specialising in residential sales, lettings and property management. We provide an honest and professional service ... show more Launched in 2009 by directors Lucy Beresford and Craig Wildy, Beresford Residential has grown to become one of the most successful and highly regarded independent estate agents in London.

We are a leading independent Estate Agents specialising in residential sales, lettings and property management. We provide an honest and professional service that is tailored to the needs of each individual client and delivered by friendly, experienced and qualified staff.

We are passionate about what we do and to achieve the high standard that we have set ourselves we employ staff that are experts in the local market and are committed to providing a five star service.

What sets us apart is that we have a genuine commitment to building long-term relationships and we aim to do that by listening closely to what you want. Furthermore we recognise the importance of regulation within the industry and are members of ARLA (the Association of Residential Lettings Agents), the NAEA (National Association of Estate Agents) and The Property Ombudsman. We are also a 'SAFEagent'. SAFE (Safe Agent Fully Endorsed) is a mark denoting firms that protect landlords and tenants money through a client money protection scheme.

We look forward to working with you and if you have any questions about Beresford Residential or any of the services that we provide.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 87% 89% £22,000 £855,050
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
147 7 268 25 46 1 43 3 21 8
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings DPS SAGEagent
Latest Properties

“Excellent Service...”

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Apr 03,2021
Minithumbup
Joshua
Karina
By: 'Love'
Apr 03,2021
0 people found
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Thanks to Josh for finding us an accommodation that suited our budget and the area we wanted to be in. Josh was very helpful, accommodating to our queries and very professional at the same time. Though we have given him a short notice as to ...
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“Satisfied client...”

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Mar 31,2021
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Karina
Joshua
By: 'Miezel'
Mar 31,2021
0 people found
this helpful
We've been seeking for flats ever since we arrived in London. Thankfully one of the Beresford Residential agent Josh have been doing his job excellently. He always contact my friend love if we already got a place to live in, and also haven't stop finding ...
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“Recommendation...”

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Feb 19,2021
Minithumbup
Lee
By: 'Joelle Y.'
Feb 19,2021
0 people found
this helpful
Fantastic service by Lee Richardson who is the property consultant . From the start to the end of the consultation process he was been extremely efficient, professional and very proactive. Through the pandemic I was unsure things would run smoothly for us but Lee made it ...
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“Very attentive and careful with the customer.......”

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Feb 18,2021
Minithumbup
Khalisha
By: 'Priscilla Contieri'
Feb 18,2021
0 people found
this helpful
Very attentive and careful with the customer. We love her very professional and agile approach to our rental process 🌻🌻🌻...
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“Joshua has been very helpful in my process of......”

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Jan 24,2021
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Joshua
By: 'Maribel'
Jan 24,2021
0 people found
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Joshua has been very helpful in my process of finding my new home! Just tell him what you need, and he will find the right match for you! Profesional, friendly and very attentive....
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“Highly recommend...”

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Jan 04,2021
Minithumbup
Karina
By: 'H P'
Jan 04,2021
0 people found
this helpful
I've been a landlord with Berefords for several years and Karina has been a fantastic property manager. She's been incredibly helpful and supportive with several difficult issues. Would not have anyone else! Highly recommended!...
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“Good experience...”

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Dec 28,2020
Minithumbup
Karina
By: 'Ruby'
Dec 28,2020
0 people found
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Karina has been a helpful property manager. She answers queries in a prompt and clear manner, and is friendly to liaise with....
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“Good service...”

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Dec 14,2020
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Karina
By: 'Tabitha'
Dec 14,2020
0 people found
this helpful
My partner and I have very much enjoyed living where we are and our agent, Karina, has made the experience that much better. We have had a few issues with the property, but whenever we have Karina has picked up our calls, responded to our ...
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“I have been very happy with the services offe......”

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Dec 03,2020
Minithumbup
Karina
By: 'Bob'
Dec 03,2020
0 people found
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I have been very happy with the services offered by Beresford Residential. They have done everything they said they would at a reasonable charge. Karina has always kept us up to speed with what's going on....
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“Excellent!...”

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Dec 01,2020
Minithumbup
Karina
By: 'Melissa'
Dec 01,2020
0 people found
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Karina Selway has been such an excellent point of contact, helping everything run smoothly when I was moving into my property. A really professional and friendly property manager who goes the extra mile. I would definitely recommend Karina and she delivered amazing customer service which ...
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“Agent arivedPunctual to the viewing apointme......”

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Dec 01,2020
Minithumbup
Paris
By: 'Borja'
Dec 01,2020
0 people found
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Agent arived Punctual to the viewing apointment, very polite and straight forward service with everything sorted in a couple of days....
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“Karina Selway manages my properties in London......”

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Nov 24,2020
Minithumbup
Karina
By: 'James'
Nov 24,2020
0 people found
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Karina Selway manages my properties in London and has done a brilliant job this year. I really appreciate all her help and hard work thank you, James Wilson...
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“Khalisha is amazing!...”

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Nov 18,2020
Minithumbup
Khalisha
By: 'Igran'
Nov 18,2020
0 people found
this helpful
I was given a warm welcome by Khalisha, not only did she help me find my dream flat but she was also attentive to me as a customer. I trusted her completely and it paid off! Her work ethic and how I was dealt with ...
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“I have been using Beresford for a number of y......”

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Sep 10,2020
Minithumbup
Karina
Pete
By: 'Cosmo'
Sep 10,2020
0 people found
this helpful
I have been using Beresford for a number of years. They manage my gradually expanding BTL portfolio of 6 properties to date. I am please to say how helpful, friendly and professional they have been in all their dealings with me over the years. Its all ...
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“If you want to sell, choose anyone but Beresford!...”

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Sep 07,2020
Minithumbdown
By: 'N'
Sep 07,2020
0 people found
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Little to no communication, zero follow through and lack any sales ability. From the very beginning we experienced delays in listing, delays with the floor plan and signage and the office is constantly unavailable due to the lack of staff. We requested a reduction in ...
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Comment on agent fees
Like a cheap Tattoo! it will never end well.
Was this helpful? Yes
By: Nicholas Hunt
Dec 01, 2020
View all comments (2)
I think you should focus on what leads to those emails rather than the end result itself. Your team had no strategy, overpriced, were unbelievably hard to reach, and would never follow through with actions that were your own recommendations. You did not turn down anything, i cancelled because you and the team do no work and rely on right move enquiries which is the very reason you should never deserve a sales fee. ...

“I have been a landlord with Beresford for man......”

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Jul 29,2020
Minithumbup
Karina
By: 'C'
Jul 29,2020
0 people found
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I have been a landlord with Beresford for many years and have always found them to be helpful and informed. Most recently I have experienced a number of tricky issues of which my property manager, Karina, has handled very well and has always provided swift ...
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“Do not rent from them....”

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Jul 03,2020
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Maurice
By: 'Robyn'
Jul 03,2020
1 people found
this helpful
Worst experience renting here, first and last time! We rented a property to find out it was infested with red ants, didn’t get moved so if renting secker house the whole block is full of them and extremely uncomfortable to live with. (They crawl ...
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Was this helpful? Yes
By: Beresford Residential
Dec 01, 2020
View all comments (1)
Dear Robyn, It is very disappointing to read your comments as we went above and beyond in respect of trying to assist with this problem. The landlord decided that they themselves would deal directly with booking in Pest Control visits, which we understand went ahead promptly with several follow up visits. We also offered you the option to end your tenancy and vacate the property, but you choose not to take up this offer. In this case we did everything that a responsible managing agent would ha ...

“Excelente service with the great help from Paris...”

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Jun 26,2020
Minithumbdown
Paris
Maurice
By: 'Karen'
Jun 26,2020
0 people found
this helpful
Paris forte showed me a property on Thursday , June,18. She was very friendly , organising a mutual agreeable viewing time. Paris enabled me to view the house at my own pace. Very quickly, she liaised with her team to bring about a strong tenancy application on ...
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“Unacceptable living standards...”

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Jun 12,2020
Minithumbdown
By: 'Unhappy'
Jun 12,2020
0 people found
this helpful
We rented a flat through Beresford in December last year. We have had unresolved issues in the flat for the last 3-4 months including. -Moth infestation in the flat block that the housing management were previously aware and had not resolved -Damp/water damage and ...
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Comment on agent fees
bad
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“A welcome experience...”

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Mar 30,2020
Minithumbup
Karina
By: 'Tabitha'
Mar 30,2020
0 people found
this helpful
My partner and I had been searching for a property for a while. On a couple of occasions we were met by agents who pushed us far too much and didn’t listen to our wants or requirements. Beresford were completely different. All the agents ...
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“Excellent and prompt service from Lee Richard......”

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Mar 12,2020
Minithumbup
Lee
By: 'Danielle'
Mar 12,2020
0 people found
this helpful
Excellent and prompt service from Lee Richardson and Dannielle Perry (West Norwood and Streatham branch) from initial enquiry, viewing and application being accepted. Would highly recommend. Many thanks Miss McConnachie...
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“Lee Richardson...”

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Jan 31,2020
Minithumbup
Lee
By: 'Kimberley'
Jan 31,2020
0 people found
this helpful
Our experience with Beresford Residential was great and Lee was a huge factor in this. He was very personable, professional and extremely efficient when it came to our offer. I'd like to thank Lee for helping us find our new home and making everything so ...
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“Property Consultant Review...”

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Dec 17,2019
Minithumbup
Lee
By: 'She'miah'
Dec 17,2019
0 people found
this helpful
Amazing property consultant. He was very welcoming and friendly. He explained everything to us and has been great at communicating everything. He is very helpful and has a great can do attitude....
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“Maurice and Danielle has been very comprehens......”

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Nov 29,2019
Minithumbup
Maurice
Dannielle
By: 'MEREAU'
Nov 29,2019
0 people found
this helpful
Maurice and Danielle has been very comprehensive efficient to rent the flat I occupied quickly so I dont have to pay my full notice. They have been very communicative, helpfull and respectful regarding the different visits. Overall very professional agents....
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“Karina Selway has been exceptional in managing my rental property...”

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Nov 25,2019
Minithumbup
Karina
By: 'Moises'
Nov 25,2019
0 people found
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Karina has been exceptional in managing my rental property. She is responsive, prompt and seems genuinely involved in problems solving any eventualities that may occur. I am both grateful for her help and hopeful that she will continue to provide me with her professional support....
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“Our Experience with Beresford has been positi......”

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Nov 25,2019
Minithumbup
Karina
Pete
By: 'Jake'
Nov 25,2019
0 people found
this helpful
Our Experience with Beresford has been positive throughout, we got swift and accurate rental proposals from Pete Ranki whom even after a rocky start with getting the tenants in (at no fault of his own) delivered on all aspects. Our property manager Karina has also ...
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“Karina has been super helpful with any querie......”

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Nov 19,2019
Minithumbup
Karina
By: 'Meghan'
Nov 19,2019
0 people found
this helpful
Karina has been super helpful with any queries we have had post-renting. Always quick to respond, friendly, approachable and great at dealing with issues we have experienced. Thanks so much!...
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“Always helpful!...”

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Nov 18,2019
Minithumbup
Karina
By: 'Tianna'
Nov 18,2019
0 people found
this helpful
We have been dealing with Karina from Beresford for the past few months and she has been nothing short of helpful and a real pleasure to speak with. She is extremely organised and always swift with her responses....
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“Excellent and friendly service from Shelly-An......”

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Sep 12,2019
Minithumbup
By: 'Adam'
Sep 12,2019
0 people found
this helpful
Excellent and friendly service from Shelly-Ann. She gave us space and time to view the property properly, as well as answering all our questions clearly. When we decided to put an offer in, everything was turned around in a day....
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“Professional, speedy and expedient. All enqui......”

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Aug 31,2019
Minithumbup
By: 'Salvatore'
Aug 31,2019
0 people found
this helpful
Professional, speedy and expedient. All enquiries dealt with promptly and efficiently in a courteous manner. Appointments and correspondence dealt with professionally. Recommend wholeheartedly...
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Tenant Fees

If you started a tenancy before 1st June 2019, the following Tenant Fees will apply until 31st May 2020:
* Change of Tenant Fee: £300 (plus £100 per guarantor if required)
* Tenancy Renewal Fee: £300
* Check-Out Fee: £180 (2 bedrooms or less), or £240 (3 bedrooms or more)

From 1st June 2020, or if you started a tenancy on or after 1st June 2019, the following Tenant Fees will apply:
* Application to add or remove tenants from the tenancy agreement by virtue of a Deed of Assignment where no additional referencing is to be conducted: £60 (including VAT)
* Application that also involves the referencing of additional incoming tenants will be subject to a further charge of £30 (including VAT) per tenant or guarantor that is to be referenced
* Application for the early termination of a tenancy: £60 (including VAT). Furthermore, a compensatory payment to the landlord equal to the loss suffered as a result of the early termination of the tenancy will apply, which will be based on the pro-rata costs incurred by the landlord in respect of initial letting of the property

- A copy of our sample tenancy agreement can be accessed via the 'Tenants' page of our website - if this page is being viewed on a property portal, please - Google 'beresford residential tenants' to access this page, as URLs cannot be provided on the portal websites.
- Redress Scheme: Beresford Residential Limited are member of The Property Ombudsman
- Client Money Protection: Beresford Residential Limited are covered by the NFOPP Client Money Protection Scheme
Last updated at 10/06/2019, 9:59 AM by Craig Wildy
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please contact the branch for details
Last updated at 10:33 AM 10/06/2019 by Craig Wildy

Awards won by Beresford Residential

Individual Branch Awards

London, SE5

London, SW2

London, SE27


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