• Staff picture
    Craig
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    Lucy
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    Misty
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    Karl
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    Joe
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    Iain
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    Ryan
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    Chris
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    Pete
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    Sam
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    Dannielle
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    Jerome
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    Moazam
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    Magda
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    Matt
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    Nastasia
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    Angelo
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    Melon
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    Elizabeth
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    Cameron
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    Leanne
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    Shelly-Ann
Launched in 2009 by directors Lucy Beresford and Craig Wildy, Beresford Residential has grown to become one of the most successful and highly regarded independent estate agents in London.

We are a
Read full description...Launched in 2009 by directors Lucy Beresford and Craig Wildy, Beresford Residential has grown to become one of the most successful and highly regarded independent estate agents in London.

We are a leading independent Estate Agents specialising in residential sales, lettings and property management. We provide an honest and professional service that is tailored to the needs of each individual client and delivered by friendly, experienced and qualified staff.

We are passionate about what we do and to achieve the high standard that we have set ourselves we employ staff that are experts in the local market and are committed to providing a five star service.

What sets us apart is that we have a genuine commitment to building long-term relationships and we aim to do that by listening closely to what you want. Furthermore we recognise the importance of regulation within the industry and are members of ARLA (the Association of Residential Lettings Agents), the NAEA (National Association of Estate Agents) and The Property Ombudsman. We are also a 'SAFEagent'. SAFE (Safe Agent Fully Endorsed) is a mark denoting firms that protect landlords and tenants money through a client money protection scheme.

We look forward to working with you and if you have any questions about Beresford Residential or any of the services that we provide.

“Excellent response...”

Nov 19,2018
Minithumbup
Nastasia
By: 'Moises'
Nov 19,2018
0 people found
this helpful
Nastasia Rey has provided an excellent management service over my London flat. She has always provided satisfactory support and response when property problem solving is required....
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Comment on agent fees
Fees are very competitive.
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“Lettings service...”

Nov 16,2018
Minithumbup
Nastasia
By: 'Johnny t'
Nov 16,2018
0 people found
this helpful
Nastasia and team have done an amazing job managing my the rentals for my home. They are proactive at dealing with issues as they arrive and provide a thoroughly professional service....
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Comment on agent fees
Good for service offered
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“Excellent experience...”

Nov 13,2018
Minithumbup
Chris
By: 'chris'
Nov 13,2018
0 people found
this helpful
I'm so happy to have met the conscientious and highly skilled Chris Waweru. His disarmingly candid approach alleviated many of our concerns on our hunt for the perfect place. I can do no more than say that if you are looking for someone personable ...
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“Good experience...”

Oct 09,2018
Minithumbup
Elizabeth
By: 'bob2'
Oct 09,2018
0 people found
this helpful
Office is a bit chaotic - was sent to the wrong property for my first viewings. But the agents that I met in person on later viewings were very helpful....
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“Magda is Reliable, Responsive & Helpful...”

Sep 17,2018
Minithumbup
Magda
By: 'Paul'
Sep 17,2018
0 people found
this helpful
We found Magda to be consistently reliable and helpful, she would listen to our requests/ if we had any concerns, understand our perspective we were coming from as landlords, always courteous. We'd been with other agents and found this one to be the most ...
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“Excellent and efficient service...”

Sep 07,2018
Minithumbup
Sam
By: 'Arthur'
Sep 07,2018
0 people found
this helpful
My brother and I were looking for a flat and were helped by Mr. Swinburne. He is a lovely gentleman and helped us view the flat instantly and on the same day was able to complete the deal for us and get us the flat....
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“Great Agent!...”

Sep 05,2018
Minithumbup
Sam
By: 'Jessica Tindle'
Sep 05,2018
0 people found
this helpful
Sam was really friendly and helpful when we were looking for a flat. He made sure we were kept in the loop at all times and was quick to reply. Highly recommended...
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“Flat to let...”

Sep 04,2018
Minithumbup
Sam
By: 'Zoe'
Sep 04,2018
0 people found
this helpful
After having searched for a four bedroom flat and having seen a lot of places we were disappointed with, we luckily came across something we really loved. Sam gave us a great tour round, a great description of everything that was going to be redecorated ...
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Comment on agent fees
Good
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“Excellent Service...”

Aug 29,2018
Minithumbup
Sam
Iain
By: 'Nick, Crystal Palace'
Aug 29,2018
0 people found
this helpful
All of the Beresford Residential staff were excellent to deal with from the outset from the agents to the photographer.. Sam was extremely efficient and personable and a very accessible agent finding the right kind of tenants for our property. Iain and Leanne also provided ...
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Comment on agent fees
Very good.
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“Awful customer service - Did not turn up to viewing...”

Aug 23,2018
Minithumbdown
Shelly-Ann
By: 'Imogen'
Aug 23,2018
2 people found
this helpful
Awful customer service. Shelly-Ann didn't turn up at the property and didn't even call or email me to cancel. When I did finally get through to her here response was 'oh yeah it's been let so I cancelled the viewing' but did ...
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“Positive experience buying a house...”

Aug 17,2018
Minithumbup
Sam
Iain
By: 'GG'
Aug 17,2018
1 people found
this helpful
Sam and Ian at West Norwood were a great help throughout the process. As first time buyers Sam was really helpful explaining the process and also helping us move things forward with solicitors on both sides....
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“Excellent and professional...”

Aug 12,2018
Minithumbup
Iain
Magda
By: 'Gill Levett'
Aug 12,2018
0 people found
this helpful
As landlords with a number of properties in SE and SW London, it's vital that we can rely on the agents we work with. Iain was professional and business-like in his approach to finding us suitable tenants in a very short space of time. ...
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“Great service...”

Aug 03,2018
Minithumbup
Sam
Magda
By: 'Vanessa Carbajal'
Aug 03,2018
1 people found
this helpful
Sam has helped me twice already! He is always super professional and caring of his customers. The first time I was in contact with him, Sam really took the time to understand what kind of property I wanted. He shared with me a great selection ...
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Comment on agent fees
The fees are fair
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“Aoibheann Biddle...”

Jul 25,2018
Minithumbup
Sam
Iain
By: 'Aoibheann B'
Jul 25,2018
0 people found
this helpful
We organised a very last minute viewing of a property today and Sam was incredibly helpful and accommodating. He went through everything in great detail so we felt really secure and were happy to put our trust in him. Ian was also incredibly helpful showing ...
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“44 Kingswood road...”

Jul 22,2018
Minithumbup
By: 'LRBM'
Jul 22,2018
0 people found
this helpful
I found the team to be incredibly helpful, responsive and friendly at all points during the process. Maurice in particular has been brilliant, and I would recommend using Beresford for private landlords....
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Comment on agent fees
on par with London average
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“Viewings...”

Jul 06,2018
Minithumbdown
By: 'Mikolaj'
Jul 06,2018
0 people found
this helpful
Arranged a viewing of a property for 6 o'clock. Left work earlier to make it although the agent did not show show up. Called Sam and he told me that he tried to get hold of me, he wasn't sure if he used my ...
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By: Mikolaj
Jul 06, 2018
View all comments (2)
I clearly stated that I would like to be contacted via e-mails so did not understand why the agent attempted to call me at all. Even if that wasn't stated, I would still expect an e-mail follow up or when the agent plans to call, they normally double check the contact details. I should be also informed that you will be attempting to contact me via phone as this is required for your safety. Worth putting it in your e-mail signature. It is not going to change the fact that I lost money as I had t ...

“Very helpful and friendly...”

Jun 20,2018
Minithumbup
Shelly-Ann
By: 'Justin'
Jun 20,2018
0 people found
this helpful
Shelly was very friendly and helpful, making sure it all went well, to plan. Moving house obviously doesn't have to be as stressful as it's made out to be....
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“House sale...”

Jun 19,2018
Minithumbup
Iain
Sam
By: 'Mark Owen'
Jun 19,2018
0 people found
this helpful
After having had my property on sale with Winkworth's for seven months with no joy, I changed to Beresfords in February. I wanted the property under offer by the end of May and, in fact, it was sold by the end of May. Iain ...
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Comment on agent fees
Good
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“Pleasant and quick...”

Jun 11,2018
Minithumbup
Elizabeth
By: 'Iain Long'
Jun 11,2018
0 people found
this helpful
Elizabeth was very friendly and knowledgeable. Was not pushy either. Beresford were excellent in helping us and quick in negotiations. Very considerate too....
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Comment on agent fees
Standard (They were kind enough to waive one set of tenant fees as there were 2 people registering)
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“Brilliant Property Manager...”

Jun 01,2018
Minithumbup
Karl
By: 'Marzenna'
Jun 01,2018
0 people found
this helpful
I have worked with Karl for the last 6 years and seen him rise from junior property manager to head of department. Karl has looked after the initial tenancy set up's for my portfolio of over 20 properties. I have always found him to be extremely ...
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“Absolutely first class service and support at all times....”

May 18,2018
Minithumbup
Jerome
By: 'Philip G'
May 18,2018
0 people found
this helpful
I really need 6*s to describe my experience with Beresford Residential, Streatham and Jerome Jackson in particular. For various reasons, almost exclusively due to my extremely poor health and frequent hospital stays, my sale wasn't the easiest in history but the service and support ...
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Comment on agent fees
Very reasonable indeed. They are a very positive and hard working team.
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“Helpful and Professional...”

May 12,2018
Minithumbup
Cameron
By: 'Emily'
May 12,2018
2 people found
this helpful
With tight specifications and a difficult move in date we expected to have trouble finding a property for summer move in. However, on our first, and only, day of viewings we were met with an efficient, helpful and professional attitude. As a result of this ...
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Comment on agent fees
Good
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“Great experience...”

May 10,2018
Minithumbup
Jerome
By: 'Sabrina'
May 10,2018
0 people found
this helpful
I can't recommend enough Beresford residential especially Jerome. He was efficient, polite and professional. The communication was smooth, top service from start to finish. I would definitely go back to him in the future....
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“Excellent...”

May 08,2018
Minithumbup
Jerome
By: 'Brewster Lean'
May 08,2018
0 people found
this helpful
I am very happy with the service I got from Jerome Jackson. He was very efficient at answering queries on our purchase. Also comments casually made to his colleagues received quick responses from Jerome. The streatham branch is easy to find. Thanks again Jerome....
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Was this helpful? Yes
By: Beresford Residential
May 08, 2018
View all comments (1)
Dear Brewster, thank you for your kind words and we wish you the very best in your new home. ...

“Very helpful and friendly...”

May 08,2018
Minithumbup
Elizabeth
By: 'Charlie'
May 08,2018
1 people found
this helpful
Elizabeth was great, she was friendly, efficient and professional. We enjoyed our viewing with her- she has a great sense of humour! Would definitely go with her again in the future. 5/5 definitely would recommend....
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By: Beresford Residential
May 08, 2018
View all comments (1)
Hi Charlie, Thanks for your great review of your experience with Liz! ...

“Good experience - recommend...”

May 03,2018
Minithumbup
Iain
By: 'Kate'
May 03,2018
0 people found
this helpful
We'd been looking to buy for 1 year. We finally lucked out not only with the property, but with our agents. Having bought & sold a few times before, this has been my best experience yet, by far. Iain was very professional, communicative & personable. ...
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“Efficient and committee...”

May 03,2018
Minithumbup
By: 'Sabrina'
May 03,2018
0 people found
this helpful
I can't recommend enough Beresford residential especially Jerome. He was efficient, polite and professional. The communication was smooth, top service from start to finish. I would definitely go back to him in the future....
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“Great service...”

May 03,2018
Minithumbup
Elizabeth
By: 'Adrien'
May 03,2018
1 people found
this helpful
Elizabeth is very professional, knowledgeable. She displayed a lot of enthusiasm, and was very quick at getting back to us with question or submitting offer to landlords rapidly! 5 stars for Elizabeth!...
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“Extremely helpful and friendly...”

May 03,2018
Minithumbup
Elizabeth
By: 'Tenant'
May 03,2018
0 people found
this helpful
We moved overseas a week ago. So everything for us is new in this big country. Elizabeth helped us a lot in finding our new home. She is a very professional and helpful consultant. She was always reachable on her phone if we had questions ...
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“Fantastic from start to finish!...”

May 02,2018
Minithumbup
Iain
By: 'Mel'
May 02,2018
1 people found
this helpful
I had 4 agents in back to back to value our property and it was immediately obvious that Iain and his team were the best candidates to work with as they saw the quality in our property and valued it higher then any other agents. They ...
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Comment on agent fees
Well worth the cost - we achieved a much higher price and easily covered our costs had we tried to sell on our own through an internet agent.
Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
137 6 236 18 42 1 41 3 21 6

Fees

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Last updated at 09/02/2016, 9:51 AM by allAgents

Complaints Procedure

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Last updated at 9:51 AM 09/02/2016 by allAgents

Brixton
91 Acre Lane, London SW2 5TU
(308)
Camberwell
8 Camberwell Green, London SE5 7AF
(45)
Streatham
73 Mitcham Lane, London SW16 6LY
(103)
show all branches (4)
West Norwood
471-473 Norwood Road, London SE27 9DJ
(55)


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