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Bennett Residential (Uxbridge)

20 reviews
  • 3.1 /5 rating
  • 65% recommend
  • 67% fee satisfaction
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    Phil Bennett
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    Freda Bowyer
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    Bradley Smith
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    Jacob Cross
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    Lisa Fox
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    Bobby Malick
Whether you're looking to sell, buy, let or rent a property in Uxbridge & surrounding area's you've come to the right place! Please note that this company is not linked to Bennett Residential in Taunton, Somerset

18 High Street
Uxbridge
Greater London
UB8 1JN
01895 812222, 01895 812244

 
Website not available

Properties for sale
Properties for rent
Not a transparent agent

Dec 21,2015
Minithumbup
By:
Dec 21,2015
0 people found
this helpful
I would highly recommended this estate agent. There was excellent communication at all stages of the sale. My sale was quite complex due to personal reasons but Jacob & Lisa were faultless in their service to help keep things as smooth as possible. Thank you for your services. I would definitely use your company again!...
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Aug 25,2015
Minithumbup
By:
Aug 25,2015
0 people found
this helpful
Detailed and result oriented approach by the staff. Bobby is professional and customer oriented. Allotted me a slot for property viewing based on my convenience, from his busy schedule. The renting process was very professional and quick leaving no space for disappointment. The whole process took just a week's time and I'm extremely happy about the conduct. Will suggest Bennet residential to my friends....
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Comment on agent fees
Standard.
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Apr 28,2015
Minithumbup
By:
Apr 28,2015
3 people found
this helpful
Bobby was great, kept me up to date at all times, made everything clear and easy and sorted a predicament we had out, extremely well and professionally....
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Apr 27,2015
Minithumbup
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Apr 27,2015
0 people found
this helpful
Delighted with the service I received from Bradley at Bennett Residential. We arranged two separate viewings and he was always most accommodating to suit our schedule. Bradley was always quick to reply to any of my queries and has continued to be a help even after we received the keys....
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Apr 27,2015
Minithumbup
By:
Apr 27,2015
3 people found
this helpful
Bobby has been extremely professional right from day one. We trust him and Bennett Residential and that says a lot....
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Apr 27,2015
Minithumbup
By:
Apr 27,2015
3 people found
this helpful
Bobby was excellent in all aspects of finding the right property, communicating effectively at all times and listening to the needs of the cutomer....
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Apr 17,2015
Minithumbup
By:
Apr 17,2015
1 people found
this helpful
Mr Smith has acted in a highly professional way in all our dealings. He has made sure to be available for meetings and has been extremely prompt in responding to e-mails and phone calls. His valuation and advice has been clear and helpful to me in making my decisions. I was very impressed that Mr Smith had put property details, including photographs, on the website and lined up 3 viewers within just a few hours after receiving my instructions to proceed....
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Comment on agent fees
Mr Smith informed me of his fees from the outset so I have been able to plan accordingly.
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Apr 16,2015
Minithumbdown
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Apr 16,2015
8 people found
this helpful
To say this business is poor is an understatement... If you're a tenant, steer clear as you will be treated as a second class citizen throughout your tenancy. Having dealt with a number of estate agents over the past few years, these guys are certainly the worst. Trying to increase rentals year on year, charging an obscene amount of money for renewing a contract, the staff are rude and arrogant and to top it off, they mess you about when it comes to getting your deposit back. In honesty, I d...
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Apr 15,2015
Minithumbup
By:
Apr 15,2015
1 people found
this helpful
Good service and timely responses. I have been already in the same property and was able contact and get that done from India. That was handy....
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Mar 01,2015
Minithumbdown
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Mar 01,2015
7 people found
this helpful
In brief: I found Bennet Residential to be dysfunctional and arrogant to the extent that it became a constant stress for me. When choosing a property agent, remember that you're not just paying for a one time dinner. You're signing on a long term agreement, so you want to make sure it won't cause you daily troubles. Choosing the wrong property agent will cause you stress and troubles until you terminate the agreement. I believe Bennett Residential needs to improve a lot to be able to offer pro...
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By: Bradley Smith
Apr 09, 2015
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At Bennett Residential we strive to improve our services on a daily basis and welcome constructive criticism, unfortunately your posting is extremely vague and does not state what your issues actually were. If you could please in confidence, contact myself to discuss what aspects of your tenancy you were not happy with to help improve our services further it would be very much appreciated. I look forward to hearing from you. Bradley Smith ( bsmith@bennettresidential.co.uk) Lettings Manag....
Dec 17,2014
Minithumbup
By:
Dec 17,2014
1 people found
this helpful
The service provided by Bennett Residential estate agency is really excellent. I bought the property through them and they immediately showed interest in providing services for letting the property. I then agreed with them to provide me with management service for the property for a reasonable price and they pro actively worked towards fulfilling my requirements and the property was put on the market in no time and viewings were arranged promptly. I was provided with status updates on phone and ...
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By: Bradley Smith
Dec 18, 2014
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Dear AK, It is disappointing that you decided to write an online review rather than contact us directly as we would have been happy to answer your concerns. Regretfully when you filled out the application form you over- stated that your salary and you are right, your income was verified at the initial stage, but when the referencing company contacted your employer they confirmed that your salary was actually lower than you stated and your job role was also different to what was stated. ....
Dec 08,2014
Minithumbdown
By:
Dec 08,2014
13 people found
this helpful
Poor service offered by this agency, wish I did a google review before pick up the phone to them, as the online reviews say it all. They may look all sparkley from the pictures and shop front, but it's a different story when dealing with them. I went to view a property, liked it, all was agreed to take things forward (income verified, docs signed etc), £300 credit check fee paid, but then the landlord decided to pull out of the agreement (so Bennett's said? Or did Bennetts pull out?), resulti...
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By: AK
Dec 20, 2014
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Dear Bradley, It is disappointing that you decided to reply to 'Mohmed Khan's review rather than myself, I will accept this as a 'system error'. Regretfully, what I find shocking is how you can accuse someone of not being truthful, when all the relevant information that was requested by Bennett Residential, was provided to verify income, which Bennett Residential decided to go ahead with, to take onto the next stage of credit checking. Or is this the companies way of raising additional inc....
Jul 05,2014
Minithumbdown
By:
Jul 05,2014
11 people found
this helpful
Dealing with this agency has been extremely stressful, firstly because the agent mentioned was extremely obnoxious and also very rude, and also once the tenancy agreement was nearly completed the agent did not want to complete his obligations especially after making us jump through hoops. I cannot speak for the agency as a whole, but the agent I have mentioned was utterly useless and totally difficult to deal with....
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Mar 11,2014
Minithumbup
By:
Mar 11,2014
0 people found
this helpful
This was the second property sold through Bennett\'s. In the modern world of Rightmove and internet sales, people selling houses may think that all agents are the same in that all they do is advertise a property for sale and liaise between buyer and seller. However for those of us that have been involved in sales breaking down and more complicated sales with several interested parties or hard negotiations over the price, the services of a good estate agent are essential. This is absolutely what ...
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Mar 10,2014
Minithumbup
By:
Mar 10,2014
8 people found
this helpful
I am happy i met so unprofessional rude staff just on the phone and already know i would never deal with them again. I phoned them about the property to rent and only what interested this man was just a money even we not having any benefits and i told we having money to pay it and could speak to accountant about references. He treated me like piece of s***!!!! Thank you for very unpleasant experience and never again-couldn\'t recommend!!!!...
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Sep 27,2013
Minithumbup
By:
Sep 27,2013
0 people found
this helpful
During what was quite a stressful time with previous offer\'s falling through, we changed agents and went with Bennett Residential. Philip and Jacob both assisted through the sale of my mothers property, offered sound advice on pricing and kept us informed as the property we were selling was vacant. This finally resulted in a sale. I am very grateful to them for all the help and positivity they had even when I didn\'t....
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Dec 20,2012
Minithumbdown
By:
Dec 20,2012
10 people found
this helpful
I cannot stress this strongly enough; I urge you not to use Bennett Residential in any capacity. Never have I had the displeasure of dealing with quite such an inept company. The number of individual problems I have experienced is too long to list and said problems come from every area imaginable. Very poor communication, mistakes in contracts, factual errors from staff members, factual errors in property details, non-returned phone calls, cancelled appointments, very slow and poor responses to ...
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Nov 26,2012
Minithumbdown
By:
Nov 26,2012
6 people found
this helpful
Don\'t use these people. Getting your deposit back - in our case, it was well over a grand - is a nightmare. It took these idiots some 8 weeks to return ours, when the landlord had signed ours off the very day we moved out - and under a contract that said we should receive it within 10 working days! We had sent them final statements from the utility companies, with receipts for payment of the bills. To get the deposit back, we were asked to send in documents that don\'t exist (utility compan...
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What agent could do to change your mind?
Adopted a more sensible policy on return of deposits. Actually told us what would be required to get the deposit back instead of moving the goalposts after documents had been sent. Provided rational explanations for their actions instead of making things up. Sent the Tenancy Deposit Scheme certificate as provided in the contract. Featured less ridiculous forfeiture clauses.
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By: Office response
Dec 15, 2012
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After looking through our records we do not appear to have a Derek that lived in any of our properties but in any case we feel that a response is necessary to clarify the major points that you have raised. We take complaints of any nature even through a forum seriously and use them productively to help improve our service where possible. Also in our tenancy agreement it does state we have an internal complaints procedure that you are able to voice your concerns to the Managing Director. Firs....
Aug 10,2012
Minithumbdown
By:
Aug 10,2012
8 people found
this helpful
Absolutely terrible! I have been with this agency for a number of years and the service has been going downhill. Let\'s start with a former staff employee, who decides to leave and take some confidential material with her (i.e. client information for her to abuse later). What does Phil Bennett do? Brush it aside as if it\'s an isolated matter, despite it being a breach of the terms and conditions in terms of confidentiality. Consequently, when you decide to leave after such a revelation... be...
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What agent could do to change your mind?
The agent could have been more professional with regards to confidentiality. They could also consider employing staff that actually tell the truth and call landlords back when they say they will. It may also be beneficial for landlords to not have to pay the same invoices on more than one occasion. I would strongly recommend some kind of simple filing system where important documentation does not go missing. It would also be an idea to not present outstanding invoices after 4 months. Finally, don\'t patronise your landlords and employ staff that walk off with confidential information.
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Nov 02,2008
Minithumbup
By:
Nov 02,2008
0 people found
this helpful
I bought my 1st studio flat in Cowley through them, very pleasent, kept me up to date on progress, sales were very good. However 3 years later when I tried to let the property through them, was not as good....
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From Landlords From Tenants From Vendors From Buyers Other
2 1 5 5 3 0 1 0 2 1
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Awards won by Bennett Residential (Uxbridge)

Individual Branch Awards

Phil Bennett - upload your photo Phil Bennett
 4 reviews

About Phil No description set View full profile
Freda Bowyer - upload your photo Freda Bowyer
 1 reviews

About Freda No description set View full profile
Bradley Smith - upload your photo Bradley Smith
 5 reviews

About Bradley No description set View full profile
Jacob Cross - upload your photo Jacob Cross
 2 reviews

About Jacob No description set View full profile
Lisa Fox - upload your photo Lisa Fox
 2 reviews

About Lisa No description set View full profile
Bobby Malick - upload your photo Bobby Malick
 6 reviews

About Bobby No description set View full profile

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Estate agents

Letting agents

Opening hours


  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed

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