Benham & Reeves are an independent estate agency that was established in 1958 in Hampstead. We now have five offices in Hampstead, Highgate, Dartmouth Park, Primrose Hill and West Hampstead.
Benham & Reeves

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Nov 11,2016
Minithumbdown
By: 'RH'
Nov 11,2016
1 people found
this helpful
Check Facebook for true reviews. Benham and Reeves have opened 2 accounts on here to hide their poor reviews. AVOID at all costs! As a landlady, I have found the service to be atrocious, almost non existent, the staff members are devious, crafty and deliberately make ...
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Comment on agent fees
Extremely high, try and get money out of you for everything, even a sale when they're only in lettings!
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Nov 11,2014
Minithumbdown
By: 'c hendry'
Nov 11,2014
3 people found
this helpful
Appalling estate agent. Poor communication and advice. They couldn't care less and seemed totally disinterested in the offer we made on a property and lacklustre in attempting to see ours. The commission on selling our place would have netted them c 6k but they really ...
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What agent could do to change your mind?
Never again.
Attached Files
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Aug 28,2013
Minithumbup
By: 'Happy Chappy'
Aug 28,2013
2 people found
this helpful
We were looking to buy and we found Lucy Shear to be superb. Her attitude, personality, and knowledge was outstanding and completely tops any other agent I have dealt with in the NW6 area. We ended up buying out of the area so we didn\...
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Mar 09,2013
Minithumbdown
By: 'mcbaima33'
Mar 09,2013
5 people found
this helpful
- Took 12 months and a significant amount of chasing to replace kitchen taps which caused a very large amount of rot, followed by deducting expenses from my deposit for said rot; - Refused to contact the landlord to see if they would remove their (significant amount) ...
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May 25,2012
Minithumbdown
By: 'John Dicosta'
May 25,2012
7 people found
this helpful
Having a bad experience with a certain large London agency (I have never expected). Benham & Reeves a rude estate agent in entire UK, I have ever met and a poor customer care service. They charge lot of hidden and unnecessary costs, totally unprofessional and ...
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What agent could do to change your mind?
Completely unprofessional
Attached Files
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May 20,2012
Minithumbdown
By: 'Ross'
May 20,2012
6 people found
this helpful
Absolutely useless. Supposed to have had a window in our flat replaced weeks ago, have done nothing and completely uncommunicative....
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What agent could do to change your mind?
Fix our window
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Nov 10,2010
Minithumbdown
By: 'frank'
Nov 10,2010
8 people found
this helpful
These guys are full of themselves but couldn't organise a p** up in a Brewery. Stay well clear....
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By: N8Lady
Aug 11, 2011
View all comments (3)
Arrogant t**t who worked in highgate now runs the crouch end office is the biggest waste of time i have ever met, he is more concerned with his "country manor" look than dealing with customers. Gave my boyfriend the wrong keys (im still convinced this was on purpose as my brother slated him on the phone for his actions) A horrible vile petty man AVOID!!!! ...
Oct 08,2010
Minithumbdown
By: 'chetwynd road'
Oct 08,2010
9 people found
this helpful
The agent relayed quite different stories to us, the purchasors, compared with what they told the vendor. This resulted in the sale falling through, having spent a large amount of money on the survey. The miscommunication became clear only on direct communication with the vendor. ...
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Sep 10,2010
Minithumbdown
By: 'AngryTenant'
Sep 10,2010
9 people found
this helpful
The agency has provided a really poor service. The agent has lied to us about numerous things and has mislead us into signing the contract. He has agreed to fulfil our requests but did not do so. Very poor service would not use them again. ...
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Office 1
56 Heath Street, London NW3 1DL
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Office 2
106 West End Lane, London NW6 2LS
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Office 4
35 Highgate High Street, London N6 5JT
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show all branches (4)
Office 5
64 Chetwynd Road, London NW5 1DE
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