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Bective Leslie Marsh



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“I have bought and sold several properties in the Borough of Kensington & Chelsea with the assistance of Andrew & Benson, they are fantastic!...”

Jun 12,2019
Minithumbup
By: 'Anneke D’Arcy'
Jun 12,2019
1 people found
this helpful
Highly recommend Andrew and Benson to do business with, thank you for all your efficiency and assistance in selling & buying of my properties in Chelsea & Kensington. Anneke D'Arcy...
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Comment on agent fees
Good
Was this helpful? Yes

“Helpful - Great Knowledge of North London...”

Mar 26,2019
Minithumbup
By: 'Jade'
Mar 26,2019
0 people found
this helpful
I recently bought and sold through Bective in W10. My agent really did his best to find us our dream home and get our property sold. They were all friendly and helpful in the office and always managed to pick up the phone when I ...
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Comment on agent fees
I was happy wo pay the fees as the service was brilliant
Was this helpful? Yes

“I was surprised to read some of the bad reviews ......”

Oct 10,2018
Minithumbup
By: 'Andrew'
Oct 10,2018
0 people found
this helpful
I was surprised to read some of the bad reviews on here, I have used countless agents for both buying and selling and couldn't be happier with the service Bective provided. I don't usually write reviews but I have used their Notting Hill and Ladbroke ...
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Comment on agent fees
They are good, the standard fee which i'm happy to pay
Was this helpful? Yes

“These guys have no idea...”

Jul 09,2018
Minithumbdown
By: 'Peter'
Jul 09,2018
2 people found
this helpful
These guys are absolute jokers, and have no idea about selling a property. I have sold a number of properties over the years and used different real estate agents. My recent experience with Bective Leslie Marsh (Notting Hill office), has been absolutely disgraceful. It is ...
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Comment on agent fees
Fees! Haha. They would have to sell a property to get fees.
Was this helpful? Yes
By: Peter
Jul 11, 2018
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Peter, this is a true statement of our experience with your agency. You need to do some house cleaning! The flat is in 61-69 Chepstow Place. Real listing. Real failure of any sort of 'service'. ...

“Incommunicado...”

Jun 28,2018
Minithumbup
By: 'Dissatified'
Jun 28,2018
2 people found
this helpful
This was my second attempt working with this agency but with equally disappointing experiences that barely went beyond initial discussions. Absolutely no requirements that I shared (location etc) was acknowledged and I was bombarded with options that were not even close to what I was ...
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Comment on agent fees
We didn't even get to this stage unfortunately
Was this helpful? Yes

“Very Happy Customer...”

Apr 18,2018
Minithumbup
By: 'Jane'
Apr 18,2018
0 people found
this helpful
I have sold 11 properties in total with Bective Leslie Marsh and I couldn't be happier with the service and expertise throughout the process every time!...
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Comment on agent fees
Good
Was this helpful? Yes

“My partner and I were shocked at how unprofessional our ......”

Jan 17,2018
Minithumbdown
By: 'Tenant'
Jan 17,2018
3 people found
this helpful
My partner and I were shocked at how unprofessional our experience with BLM was. The communication was terrible often going months without hearing back from agents. Many times we rang to find out why no one was getting back to us and was told again ...
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Was this helpful? Yes

“Sylvie N whom we had to deal with to get ......”

Oct 13,2017
Minithumbdown
By: 'ReallyPOffTenant'
Oct 13,2017
1 people found
this helpful
Sylvie N whom we had to deal with to get our security deposit back was very UNhelpful, condescending, passive-agressive, irresponsible and unapologetic for her behaviour. We moved out of our property beginning of September and as of mid-October still have not received our money back. ...
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Comment on agent fees
Bad, actually horrible
Was this helpful? Yes

“This organisation optimises the poor reputation of London based estate ......”

Sep 09,2017
Minithumbdown
By: 'Mr Disgruntled'
Sep 09,2017
0 people found
this helpful
This organisation optimises the poor reputation of London based estate agencies through their malicious attempts to get as much money from their clients as possible, whilst unapologetically avoiding accountability and responsibility as much as they can. At the beginning, during property viewings, I was lied ...
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Was this helpful? Yes
By: Bective Leslie Marsh
Sep 14, 2017
View all comments (1)
We are very sorry to hear that you are unhappy with how your recent move went. Bective Leslie Marsh takes great pride in offering an extremely professional service to all our clients and customers and have a very high percentage of repeat business. We have looked in to the issue's raised in your review and would like to address them for you. As you know the property was offered on a furnished basis, you willingly put forward an offer that was in excess of the asking price, you offered more t ...

“From the very beginning this agency (and in particular Tom) ......”

Aug 10,2015
Minithumbdown
By: 'Bjorn'
Aug 10,2015
3 people found
this helpful
From the very beginning this agency (and in particular Tom) acted with a mixture of incompetence and malice. He attempted to get us to sign a nonstandard 24 month contract with a 15 month break clause saying it was the only thing the landlord would accept. The ...
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What agent could do to change your mind?
Will not refund fees. Payed a holding deposit without agreeing to terms of conditions as noted on offer form.
Attached Filesnbsp;
Comment on agent fees
Will not refund fees. Payed a holding deposit without agreeing to terms of conditions as noted on offer form.
Was this helpful? Yes
By: BLM
Aug 14, 2015
View all comments (1)
This company did everything by the book with courtesy and tried to help in what was a difficult situation with an inexperienced tenant. We have explained this and it has been fully acknowledged, and are pleased that the misunderstanding has been now rectified. ...

“Be very cautious with this agency. They were very friendly ......”

Jun 06,2014
Minithumbdown
By: 'RobertBas'
Jun 06,2014
3 people found
this helpful
Be very cautious with this agency. They were very friendly at first, but then they charged an unauthorised amount from my card and now they will not respond to phone calls or emails. They have given me the run-around from the point that they took ...
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Was this helpful? Yes

“Very unpleasant on the telephone, Anna was almost insulted that ......”

Jul 12,2012
Minithumbdown
By: 'Anon'
Jul 12,2012
1 people found
this helpful
Very unpleasant on the telephone, Anna was almost insulted that I wanted to view one of her properties. Rude and unhelpful and will not be calling again....
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What agent could do to change your mind?
Telephone manner training.
Attached Filesnbsp;
Was this helpful? Yes
By: Bective MD
Sep 21, 2012
View all comments (1)
I am not sure you have the right agent as we do not have an Anna working in this branch. All our staff are polite and above all knowledgeable and experienced. ...

“It all started very well with BLM when they wanted ......”

Mar 07,2012
Minithumbdown
By: 'Rachael'
Mar 07,2012
2 people found
this helpful
It all started very well with BLM when they wanted our deposit and first months rent paid but in the end when the giving was reversed it all went downhill over a long month and a half period. We had to chase both landlord and ...
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What agent could do to change your mind?
Provided better feedback re deposit.
Attached Filesnbsp;
Was this helpful? Yes
By: BLM
Mar 14, 2012
View all comments (1)
We have a great deal of sympathy with some of our tenants when it comes to deposit release. The fact is that, as the agent, we cannot release the deposit until both parties agree on costs and dilapidations and this often takes much longer than is desirable. This is the law and we have to work within it, however we make every effort to act as expediently as possible. - BLM ...

“I would strongly advice NOT to deal with these estate ......”

Feb 21,2011
Minithumbdown
By: 'Chris'
Feb 21,2011
3 people found
this helpful
I would strongly advice NOT to deal with these estate agents for property buying. They forced me to make an offer at an asking price by saying that somebody else had just done so. In reality this was not true and all they were trying ...
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Was this helpful? Yes

“They are so inefficient; act as if they are perpetually ......”

May 08,2010
Minithumbdown
By: 'unhappytenant'
May 08,2010
5 people found
this helpful
They are so inefficient; act as if they are perpetually bored to do their management job and use a contracting firm to do all property works who appears to only employ people who cannot speak English nor fix/check things. It took this agency (Capital ...
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Was this helpful? Yes

“I found their service appauling, after having found a flat ......”

Aug 19,2009
Minithumbdown
By: 'Jim'
Aug 19,2009
3 people found
this helpful
I found their service appauling, after having found a flat we liked in Notting Hill. I and a couple of friends paid the holding deposit, following this we provided references (We all have good stable jobs) and bank reports that came back well. The agents ...
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Was this helpful? Yes

“My agent was professional and attentive at all times. He ......”

Jun 11,2009
Minithumbup
By: 'Claudie'
Jun 11,2009
1 people found
this helpful
My agent was professional and attentive at all times. He made a stressful process easy. They are the only agent to use in Notting Hill....
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Was this helpful? Yes

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No fees information available
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Awards won by Bective Leslie Marsh

Individual Branch Awards


Brook Green
59 Blythe Road, London W14 0HP
(4)
Chelsea
1 Cadogan Street, London SW3 2PP
(1)
Developments & Investments
126 Ladbroke Grove, London W10 5NE
(3)
show all branches (7)
London
66 Chiltern Street, London W1U 4JT
(0)
London
66 Chiltern Street, London W1U 4JT
(1)
London
10 Hornton Street, London W8 4NW
(1)
Notting Hill
205 Westbourne Grove, London W11 2SB
(3)


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