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Beals Independent Estate Agents and Surveyors are a well established local firm founded in 1995 with a dedicated business plan aimed at providing an unrivalled level of service over a wide range of pr Read full description...Beals Independent Estate Agents and Surveyors are a well established local firm founded in 1995 with a dedicated business plan aimed at providing an unrivalled level of service over a wide range of property transactions.
 
Website not available Properties for sale
Properties for rent
Sep 04,2017
Minithumbdown
By: 'SS'
Sep 04,2017
0 people found
this helpful
I would absolutely steer clear of Beals. An estate agents that does not support renting tenants at all. They are all about Sales and not about rentals. Many phone calls about the damp in the house to be told it was because clothes were "air dryed". Last minute viewings on the property we were renting with only an hours notice. The house was in better condition when we left than when we entered but when it came to getting our deposit back all phone calls and emails suddenly stopped....
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Comment on agent fees
TERRIBLE.
Was this helpful? Yes
Sep 04,2017
Minithumbup
Stacey Walters
Laura owton
By: 'Upsetlady'
Sep 04,2017
0 people found
this helpful
My experience has been terrible not only in this branch but with the team in the Whitley office. Being spoken to as if I have done something wrong when all I ever do is pay my rent and live. They are constantly trying to charge fees for various fees not being at all honest or up front it has got me to the point where I am looking for somewhere else to live despite getting on with my landlord as they cause me too much upset and stress. They are concistant I will give that with there rude and Nas...
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Comment on agent fees
Very very bad
Was this helpful? Yes
Aug 08,2017
Minithumbdown
ADRIANA HAGGARD
EMILY WALDRON
By: 'BISI SALAKO'
Aug 08,2017
0 people found
this helpful
Adraina Haggard and Emily Waldron cunningly took a sum of £500 from me for referencing in spite of the fact that I told them at my visit to their office on the 7th July and I told Adraiana that I have a CCJ that is pending but I have AN ON-GOING DIRECT DEBIT ARRANGEMENT WITH THE COMPANY and she said I should go and get my self a guarantor and then I can make the payment and we would go ahead. She later came back to me that I had a CCJ pending which I have not paid off...and because of tha...
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Comment on agent fees
BAD
Was this helpful? Yes
Aug 08,2017
Minithumbdown
Matteo Placanica
By: 'Hayley Rawlings'
Aug 08,2017
0 people found
this helpful
Was interested in a couple of properties with This office. Called the office and spoke to the named gentlemen above, a condescending, arrogant tone. I preserved and went ahead with arranging a couple of viewings. The guy confirmed to me that I was in the diary. Turned up to the viewing, waited 20 odd minutes and no turn up. Much to my annoyance I telephoned him and he, in a rude tone said he was busy and hung up. The most rude person. How can a company allow their employees to talk to their c...
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Comment on agent fees
Average going rate.
Was this helpful? Yes
Jul 28,2017
Minithumbup
Dan Frogley
Oliver Sourmenidis
By: 'Dan Frogley'
Jul 28,2017
0 people found
this helpful
Fantsatic members of staff always ready to go the extra mile and always keep eveyone informed. Very helpful and professional and very professional...
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Comment on agent fees
Fees are competative
Was this helpful? Yes
Jul 28,2017
Minithumbup
Oliver Sourmenidis
By: 'Jackson'
Jul 28,2017
1 people found
this helpful
Oliver has successfully found a tenant for my property on 3 occasions. Ensuring the property was never left vacant. Best advice was taking out the Gold package and having Beals, Oliver fully manage the property for me. A completely stress free process. Would recommend to any landlord....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 28,2017
Minithumbup
Dan Frogley
By: 'Elaine'
Jul 28,2017
0 people found
this helpful
I am a landlord with several properties and have always only used Beals to manage them for me. Dan is superb and so are the rest of the staff. They sort out any problems that come in from my tenants and take all the hassle away from me....
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Comment on agent fees
The agent fees are also good.
Was this helpful? Yes
Jul 05,2017
Minithumbup
Darrell Manchip
By: 'Mr & mrs p'
Jul 05,2017
0 people found
this helpful
Out of 3 local agents darrell from beals came across the most realistic on the potential for selling our bungalow in the time frame required. Our first potential buyers pulled out for no apparent reason after leading both beals and ourselves on a merry dance and us meeting there requests. The second dreamer was just that but both times darrell re-focused and pushed our property back out on the market . He kept us informed all the time during this. After we found our buyer contact became scarce w...
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Comment on agent fees
There about the same as others out there but it was easy money on this sale. Didnt use there conveyancing team at request of solicitors.
Was this helpful? Yes
May 24,2017
Minithumbdown
By: 'Alex1990'
May 24,2017
1 people found
this helpful
Awful experience with this estate agents when trying to rent a property. Given poor and misleading advice by a member of staff and also encouraged to put down a large security deposit on a property to only be told a week later that they had already completed references for another potential renter prior to this and would be proceeding with them, despite the fact we had given notice on our current property! poor experience with staff who clearly only care about getting their commission...
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Was this helpful? Yes
Apr 17,2017
Minithumbdown
By: 'Lhiam Dunne'
Apr 17,2017
2 people found
this helpful
Worst service ever being a student the entire house was a mess when we moved in . Garden was trash fridges were smashed locks in doors missing. Rooms were in a mediocre state. Missing utilities that were promised. Breach of contract by the means of (I personally left university and the agents refused me to let another student take my place then made my room vacant and was still willing for me to continue to pay out. Overall worst customer service ever....
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Comment on agent fees
Bad bad bad bad
Was this helpful? Yes
Mar 23,2017
Minithumbdown
By: 'Disgruntaled'
Mar 23,2017
3 people found
this helpful
Unfortunate experience,*. Rude and very unprofessional, tried telling me that our offer would be taken more seriously if we used their conveyancey service. (strike 1 this is illegal, trying to force customers to use their service) then after I refused as well as stating our offer stood where it was we couldn't increase it, less than a minute later he rang my wife and gave her the same speal! (strike 2 you snake) that evening we went in to see the financial advisor who is a very professional pers...
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Was this helpful? Yes
Mar 10,2017
Minithumbdown
By: 'Would not recommend'
Mar 10,2017
2 people found
this helpful
I have not had a good experience renting with Beals at all. At first it was just property maintenance that was below standard however, by the end of my tenancy, staff in branch were also completely incompetent. I had not hot water in December for over two weeks. When I complained to Maxine in property maintenance, I was told 'I was lucky to have running water'. I ended up arranging early release form the property. I was told I would be responsible for the rent until a new tenant moves in (of ...
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Comment on agent fees
Initial fees were fine. Some fees weren't made clear. For example, charging for a reference when I moved.
Was this helpful? Yes
Mar 09,2017
Minithumbup
Darrell Manchip
By: 'Satisfied customer'
Mar 09,2017
1 people found
this helpful
Darrell Manchip gave us an excellent service from the beginning of the transaction to the end. It was a complicated purchase because of existing tenants, but he patiently supported us, the vendors and the tenants to reach agreement, doing far more for us than we had any right to expect. He kept us up to date throughout and responded swiftly to all our queries, liaising with the solicitors as well when necessary, and with other team members at Beals who covered him when out of the office. When...
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Comment on agent fees
N/A
Was this helpful? Yes
Mar 09,2017
Minithumbup
By: 'ChrisA'
Mar 09,2017
3 people found
this helpful
Avoid this company like the plague. They're unorganised and rude. Treat you with no respect and are unable to complete simple tasks. Their head office is just as bad, always end up dealing with different staff and none have a clue...
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Comment on agent fees
Rip off as no service provided
Was this helpful? Yes
Mar 04,2017
Minithumbdown
By: 'Tilly'
Mar 04,2017
2 people found
this helpful
Beals is an appalling company!! Do not ever go through them as we rented a property through them it took them months to sort out all our issues. Half the time getting us to chase up the landladys maintence guy ourselves which is supposed to be their job as they are the ones managing the property were not thorough enough with the check in but became very anal when ot came to check out that the landlady wanted to keep out deposit money which i decided she can as i want to wash my hands of the agen...
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Comment on agent fees
Fair
Was this helpful? Yes
Dec 22,2016
Minithumbdown
By: 'Shaun'
Dec 22,2016
2 people found
this helpful
Beaks are good if your buying a property but if your renting they are shocking. No one seems to want to help you out. I have had a leak in my roof for over 7 weeks now my items have been damaged the place stinks of mold and every time it rains my ceiling drips. It's great being woken up to water dripping on your head. Honestly this company has treated me poorly and just cares about the landlord....
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Was this helpful? Yes
Nov 23,2016
Minithumbdown
By: 'Ann'
Nov 23,2016
4 people found
this helpful
The most unprofesional agency in Southsea/Portsmouth. I will never recomand this agency. They didn't do anything during the contract, but at the check out the taken the rent , another 400£ because we moved a month earlier ,they knew that we are going to move but they didn't know exactly the date and another 400£ from our deposit. I will never recomand this agency!!!...
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Comment on agent fees
they will try to charge you even for the air!
Was this helpful? Yes
Aug 23,2016
Minithumbup
By: 'Andy'
Aug 23,2016
0 people found
this helpful
Beals have been outright ignoring all my correspondence about returning my deposit for nearly 3 months. When I asked for the details of the deposit protection company they still didn't reply and instead contacted the deposit company to cancel my protection. Nothing like acceptable....
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Comment on agent fees
Most expensive I've paid in a decade of renting and things hidden in the small print.
Was this helpful? Yes
Aug 22,2016
Minithumbup
Darrell Manchip
By: 'Janet, Julie & Bob'
Aug 22,2016
0 people found
this helpful
Darrell was fantastic when he helped us sell 2 properties and buy just 1 A complete Star ! Totally professional and a great guy ta boot !...
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Comment on agent fees
Fees ok
Was this helpful? Yes
Aug 17,2016
Minithumbdown
By: 'Vashti Harper'
Aug 17,2016
1 people found
this helpful
I wanted to write to you to let you know what a wonderful experience dealing with your team has been. In particular Josh has been a real pleasure to deal with....
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Was this helpful? Yes
Jun 21,2016
Minithumbdown
By: 'Mike'
Jun 21,2016
1 people found
this helpful
Got quoted £250 per person for reference and inventory £120. Yet on website it states £150 PP for reference and £60 for inventory. We all know how much it actually costs for a reference. £1090 in fees besides rent/deposit etc to move in is an absolute joke! One does not have mug written on ones head! Very poor in my eyes....
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Was this helpful? Yes
Apr 06,2016
Minithumbup
Dan Frogley
Oliver Sourmenidis
By: 'Connolly'
Apr 06,2016
0 people found
this helpful
Purchased my flat through Beal's and used their letting department to source me a tenant and manage the property. Found me a tenant very quickly and have had no issues. Dan and Oliver kept me updated from start to finish, great customer service. Have recommended to friends and family....
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Comment on agent fees
I had spoken with a number of agencies and felt the fees were very reasonable. Cheaper then other agents locally
Was this helpful? Yes
Apr 01,2016
Minithumbdown
By: 'Kim'
Apr 01,2016
2 people found
this helpful
My advice would be to steer well clear of Beals! They will charge fees for everything and do very little. They never return your calls and I have been trying to get my deposit back for ages and I am now going through the dispute service to get it back. I left the property in better condition than when I started renting it 5 years ago, said they would clean it before I moved in and never did, found out they had charged the previous tenant for it but didn't do it. If you have any maintenance issue...
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What agent could do to change your mind?
Very bad
Attached Files
Comment on agent fees
Very bad
Was this helpful? Yes
Mar 18,2016
Minithumbdown
By: 'Madsen'
Mar 18,2016
0 people found
this helpful
I made an offer on a property marketed by beaks, apparently I was the highest bidder and had a mortgage in principle. I was turned down by beals as I wasn't on their preferred customer list. I wonder if the vendor knew beals took an offer for less....
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What agent could do to change your mind?
Bad.
Attached Files
Comment on agent fees
Bad.
Was this helpful? Yes
Feb 29,2016
Minithumbup
Darrell Manchip
Liz Parsons
By: 'Mazudaz'
Feb 29,2016
0 people found
this helpful
Darryl attended the property for sale and I also had one other agent visit that evening. Darryl listened more and filled me with more confidence, so I selected Beals. The next evening, Darryl showed a prospective buyer around and received an offer, which we accepted. Good choice !! The journey to completion was looked after by Liz. She was very attentive and was the go between for all involved parties. Liz would always update us whenever she could and no question was left unanswered. She was ava...
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Comment on agent fees
Beals matched a lower fee from another agent, so we had all we could want.
Was this helpful? Yes
Feb 27,2016
Minithumbup
LIZ PARSONS
By: 'Del Morley'
Feb 27,2016
0 people found
this helpful
They say that buying a house is stressful? But i would say the worst part of the process is the uncertainty and not being kept up to date and informed. How ever, Liz Parsons was the only person from start to finish who kept her word, Answers calls, always called me back, Emailed back, Kept me updated and didnt lie to me through out the entire process. On top of that she does her job perfectly with a jolly happy domineer witch is a breath of fresh air in this buying a house process. Thank You so ...
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Was this helpful? Yes
Feb 19,2016
Minithumbdown
matthew rudd
Mark Sanders
By: 'Lee Carnall'
Feb 19,2016
2 people found
this helpful
The most unprofessional, disgusting level of service imaginable! I rented a place in North end, the boiler didn't work from day one, the shower was broken, the toilet leaked on the balcony and had been leaking for months which turned to green sludge. This was still there on moving in day. The carpet had fleas and there was mould throughout the flat. I had no electric key for the pay and go meter and Matthew rudd didn't even know who provided the electric. I was left with all these problems to so...
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What agent could do to change your mind?
Fees are made up as they go along, Will try and add fees for anything they fancy.
Attached Files
Comment on agent fees
Fees are made up as they go along, Will try and add fees for anything they fancy.
Was this helpful? Yes
Jan 22,2016
Minithumbup
By: 'Maria'
Jan 22,2016
0 people found
this helpful
I had been renting through Beals (Southsea) for nearly 2 1/2 years, and overall the whole team in Southsea are brilliant.. I couldn't fault anyone of them. The team at their head office are all so helpful too.. Just an all round great Eastate agents.. *****highly recommended indeed Real professional team, yet so friendly and approachable I shall use Beals when it comes to buying a property, as I couldn't fault them in any way Brilliant...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Nov 02,2015
Minithumbdown
Mark Sanders
matthew rudd
By: 'Jamila'
Nov 02,2015
1 people found
this helpful
I'm renting a house from this agent since first day we found that there is a lot of essues in the property starting from the front door broken the old equipment like shower boiler cooker .... Of course when we sow the house I didn't tray this if they working properly or not . Add to this they send me an envantory which is full of staff need to go to the bin not to stay as part of furniture ( I'm renting unfurnished house ) but still cause the landlady was too lazy she left all her rubbish insi...
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What agent could do to change your mind?
Simply they suppose to check every thing before they gave me the keys , the door very easy to find out that the whole lock need to be change the obliged me to use the window in staid for 2 days I leave my house open, check the oven extremely old and I can't use it no way to control the trmperature , the boiled very old the electrician as soon as he sow it he said this need to be changed, toilet door spent close no privacy , shower gives hot water 5 mn then 2 mn cold water they need to make sure that when someone asked for unfurnished house means no broken chairs left no bathroom dirty carpets no Broken Hoover left I wanted find imply space to put my furniture....
Attached Files
Comment on agent fees
They got enough money from me to do them job but they didn't
Was this helpful? Yes
Nov 02,2015
Minithumbup
Liz Parsons
By: ''
Nov 02,2015
0 people found
this helpful
My boyfriend and I are first time buyers and knowing where we wanted to live was easy - it was just trying to find the best house. We popped into Beals in Waterlooville and got set up for any notifications on new houses on the market - then our house popped up! Matt phoned us to tell us about it and that we'd need to act fast to get a viewing, we saw it that weekend and were the first ones to see it and put down an offer the Monday! It all was a massive world wind of excitement. We have had some...
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Was this helpful? Yes



Review statistics

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35 14 34 52 59 2 32 4 7 17

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Complaints Procedure

No procedure available.

Awards won by Beals Independent Sales and Letting Agents

Individual Branch Awards

Hedge End, SO30 4QU

Portsmouth, PO2 9AA

Fareham, PO15 7FN

Gosport, PO12 1DU

Fareham, PO16 0LA

Waterlooville, PO7 7EP

Havant, PO9 1PF

Southampton, so15 3jd


Firm Widgets

My widgets

Eastleigh
8 High Street, Eastleigh SO50 5LA
(2)
Emsworth
35 High Street, Emsworth PO10 7AL
(4)
Havant
10 West Street, Havant PO9 1PF
(12)
show all branches (13)
Office 2
48 West Street, Fareham PO16 0LA
(23)
Office 3
119 High Street, Gosport PO12 1DU
(23)
Office 4
12 St Johns Centre, Hedge End SO30 4QU
(24)
Office 5
125 London Road, Portsmouth PO2 9AA
(39)
Office 6
3-5 Middle Road, Park Gate SO31 7GH
(13)
Office 7
11 Clarendon Road, Portsmouth PO5 2ED
(15)
Office 8
268 London Road, Waterlooville PO7 7EP
(27)
Shirley Branch
343 Shirley Road, Southampton so15 3jd
(12)
Southampton
361 Bitterne Road, Southampton SO18 5RR
(23)
Whiteley
Unit 1, Fulcrum 2, Solent Way, Fareham PO15 7FN
(20)


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