Bassets Property Service

6 reviews 4.3 /5 rating
  • 100% valuation accuracy
  • 83% recommend
  • 100% fee satisfaction
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    Jill Gannon
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    Stuart Baines
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Feb 14,2015
Minithumbup
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Feb 14,2015
0 people found
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Very very impressed with the interest paid to us as buyers. All our questions were anticipated and answered and we were both accompanied and left to look. Bet the seller was pleased as a good agent makes you like the property more. We certainly felt more inclined to make an offer - and we did and it was accepted....
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Oct 20,2014
Minithumbup
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Oct 20,2014
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I have been a tenant with Bassets for the past 4 years (although we have moved house within that period but stayed with Bassets) and have nothing but good things to say about them. The initial viewings on both properties were good and everything was explained clearly to us before we had to pay any money. When it came to moving out the deposit was returned quickly and efficiently - although we had followed the instructions sent in regard to cleaning! I wouldn't hesitate to recommend the lettings ...
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Jan 27,2014
Minithumbdown
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Jan 27,2014
4 people found
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The stock of available houses in the area was limited so we ended up finding one that was being rented through Bassetts of Salisbury. The rental agreement was lengthy and a generic one that they told us had been downloaded off the net. When we started reading it we were told just to sign it. We continued to read it and every discrepancy we found was answered by "don\'t worry about that". We rented the house but had several problems with the house including a water leak that they wer...
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What agent could do to change your mind?
Be honest. Treat tenants as they would like to be treated themselves. Use paperwork that is appropriate to the property. Respond to urgent problems in a timely manner. Don\'t patronise customers or make comments about their personal effects even if it is not to their taste.
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By: Mac243
Jul 06, 2015
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I also have found them rude , they have new staff who when doing the periodic inspection take pictures of everything including all of our stuff. We look after the hous and spent a lot of our own time and money keeping it in good order . I just can't believe they are allowed to do this esp in our bedroom surely that's our own private space . I have complained about this practice and was told it was for my benefit ,really!! ...
Apr 04,2012
Minithumbup
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Apr 04,2012
0 people found
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This was the first time that I've had to sell my home on my own and Gill supported me through this procedure by explaining eveything thoroughly to me, her giudance helped me deal with all the issues that arose. Nothing was too much trouble and with her help the experience was far less painful than I thought it would be. Gill dealt with everything during the sale of the property right through from the valuation, showing prospective buyers around, doing the survey for the enviroment and much mor...
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Feb 29,2012
Minithumbup
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Jill Gannon
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Feb 29,2012
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jill gannon was extremely helpful especially when i had a problem with the conveyancing firm i was using. my property had been on the market with another agent for most of the summer - there had been a number of viewings but no offers. jill was very pro-active in searching for a buyer in a difficult market. within a few weeks i had a buyer! jill and her staff were always helpful and efficient and i cannot praise them highly enough. jill was very supportive thoughout the selling process and a...
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Feb 22,2012
Minithumbup
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Feb 22,2012
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The support received by Bassets was tremendous. Being a first buyer there is lots of jargon and a lot of stress. Tthis was all eased by the structured and professional yet friendly manner with which this agent dealt with my purchase. Contact was maintained throughout the purchase and the solicitors were chased up efficiently to speed up the process. I would highly reccommend them....
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Bassets Property Service - Salisbury, SP1
Office 1
27 Castle Street, Salisbury SP1 1TT
(3)
Bassets Property Service - Anesbury, SP4
Office 2
15 High Street, Anesbury SP4 7ET
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