Bassets Property Service

3.86/5 rating 7 reviews
  • 100% valuation accuracy
  • 71% recommend
  • 100% fee satisfaction
  • claim your profile
    Jill Gannon
  • claim your profile
    Stuart Baines
No description available.
 
Website not available Properties for sale
Properties for rent
Sep 11,2017
Minithumbdown
By: 'Maria'
Sep 11,2017
0 people found
this helpful
We have been let down big time by Basetts in amesbury. We had an offered accepted on a bungalow back in June being sold by a member of their staff, but because they couldn't find a property our buyers pulled out. Two months later we sold again and was contacted by Basetts to ask if we were still interested in the bungalow. We repeated our offer, had it accepted and a week later was informed they'd had a higher offer and they pulled out of our sale. Is that legal, yes. Is that moral, definitely n...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Feb 14,2015
Minithumbup
By: 'Tim Higham'
Feb 14,2015
0 people found
this helpful
Very very impressed with the interest paid to us as buyers. All our questions were anticipated and answered and we were both accompanied and left to look. Bet the seller was pleased as a good agent makes you like the property more. We certainly felt more inclined to make an offer - and we did and it was accepted....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Oct 20,2014
Minithumbup
By: 'Soccerman159'
Oct 20,2014
0 people found
this helpful
I have been a tenant with Bassets for the past 4 years (although we have moved house within that period but stayed with Bassets) and have nothing but good things to say about them. The initial viewings on both properties were good and everything was explained clearly to us before we had to pay any money. When it came to moving out the deposit was returned quickly and efficiently - although we had followed the instructions sent in regard to cleaning! I wouldn't hesitate to recommend the lettings ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Jan 27,2014
Minithumbdown
By: 'Stressed of Amesbury'
Jan 27,2014
4 people found
this helpful
The stock of available houses in the area was limited so we ended up finding one that was being rented through Bassetts of Salisbury. The rental agreement was lengthy and a generic one that they told us had been downloaded off the net. When we started reading it we were told just to sign it. We continued to read it and every discrepancy we found was answered by "don\'t worry about that". We rented the house but had several problems with the house including a water leak that they wer...
read full review
What agent could do to change your mind?
Be honest. Treat tenants as they would like to be treated themselves. Use paperwork that is appropriate to the property. Respond to urgent problems in a timely manner. Don\'t patronise customers or make comments about their personal effects even if it is not to their taste.
Attached Files
Comments (2) Report abuse Print review
Was this helpful? Yes
By: Mac243
Jul 06, 2015
View all comments (2)
I also have found them rude , they have new staff who when doing the periodic inspection take pictures of everything including all of our stuff. We look after the hous and spent a lot of our own time and money keeping it in good order . I just can't believe they are allowed to do this esp in our bedroom surely that's our own private space . I have complained about this practice and was told it was for my benefit ,really!! ...
Apr 04,2012
Minithumbup
By: 'Mrs Elaine Osment'
Apr 04,2012
0 people found
this helpful
This was the first time that I've had to sell my home on my own and Gill supported me through this procedure by explaining eveything thoroughly to me, her giudance helped me deal with all the issues that arose. Nothing was too much trouble and with her help the experience was far less painful than I thought it would be. Gill dealt with everything during the sale of the property right through from the valuation, showing prospective buyers around, doing the survey for the enviroment and much mor...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Feb 29,2012
Minithumbup
claim your profile
Jill Gannon
By: 'Bassets'
Feb 29,2012
0 people found
this helpful
jill gannon was extremely helpful especially when i had a problem with the conveyancing firm i was using. my property had been on the market with another agent for most of the summer - there had been a number of viewings but no offers. jill was very pro-active in searching for a buyer in a difficult market. within a few weeks i had a buyer! jill and her staff were always helpful and efficient and i cannot praise them highly enough. jill was very supportive thoughout the selling process and a...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Feb 22,2012
Minithumbup
By: 'Miss James'
Feb 22,2012
0 people found
this helpful
The support received by Bassets was tremendous. Being a first buyer there is lots of jargon and a lot of stress. Tthis was all eased by the structured and professional yet friendly manner with which this agent dealt with my purchase. Contact was maintained throughout the purchase and the solicitors were chased up efficiently to speed up the process. I would highly reccommend them....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 1 1 2 0 2 0 0 1
Post a job See all jobs

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Bassets Property Service

Individual Branch Awards

Firm rankings


Overall

Estate agents

Letting agents

Firm Widgets

My widgets

View All 2 Branches


Bassets Property Service - Salisbury, SP1
Office 1
27 Castle Street, Salisbury SP1 1TT
(3)
Bassets Property Service - Anesbury, SP4
Office 2
15 High Street, Anesbury SP4 7ET
(2)


Search by
Useful information
About allAgents
For agents
Facebook Twitter Google+ Instagram

Find the Best Agent to
Buy, Sell or Rent Property